Several readers have contacted me complaining about Norwegian Cruise Line’s new charges on certain cruise ships (Breakaway and Getaway).
One passenger wrote: "Ncl started (secretly) charging $7.95 for room service now?!? . . . enough is enough . . . So to go up from $0 to $8 is huge. I’ve never been
National Geographic Traveler magazine ombudsman Christopher Elliott is often asked to try and recover canceled cruise fares when passengers suffer serious illness, a death in the family or other misfortune.
All cruise passenger tickets contain draconian terms and conditions, drafted by the cruise line attorneys, which address what happens when a passenger is forced to
There is a story in the Naples Daily News about Disney deciding to kick a 4 month old baby off one of its cruise ships that leaves me scratching my head. When the parents booked the cruise, Disney permitted infants 12 weeks or older to cruise but it later changed its policy to 6 months
This morning the Carnival Magic returned to the U.S. as the sun arose over the sleepy little town of Galveston.
The Texas Presbyterian Hospital worker who handled Ebola-infected Thomas Duncan samples disembarked the ship after attempts to fly her back to the states from Roatan failed. As the Magic headed back from Mexico, a helicopter
A newspaper in the Netherlands reports that Royal Caribbean has to pay at least €600,000 in fines for violating labor rules and regulations while the Oasis of the Seas was in the Netherlands. The newspaper says that ship employees lacked proper residence papers and worked excessive hours. Some of the crew members worked "up to 16
Ten days ago, the Costa Fascinosa was hit by 90 knot winds after the cruise ship left Venice. The captain failed to give any warnings to the passengers and crew members before the storm struck. The cruise ship listed heavily and plates and glasses crashed to the decks and floors throughout the galleys and bars
Last night, like most nights, I was watching Erin Burnett’s show Outfront on CNN.
At the end of the program, Jeanne Moos did a short special on George Clooney’s wedding in Venice earlier that day. He had gone to the wedding in a highly published boat procession down the beautiful canals of Venice.
Venice, of
The newspapers in Australia are blasting Princess Cruises for canceling another cruise on the Sea Princess, again at the last minute, leaving thousands of passengers stranded.
We previously reported on the cancellation of the September 14th sailing because the cruise ship went into dry dock to try and perform repairs to the ship engines
The Sea Princess is back in the news. Following widespread coverage of "cruise from hell" articles about a noro-infected cruise from Freemantle where the ship was nicknamed "Pandemic Princess," Princess Cruises announced that the sailing to Brisbane was canceled in order to address "technical problems" causing the ship to lose speed.
The case of Norwegian Cruise Line (NCL) callously refusing to permit the family of a five year old boy with a cancerous tumor, "the size of a soda can," to reschedule their cruise is back in the news today.
A Long Island, New York news station PIX11 aired an interview with the mom and her