Norwegian Cruise Line (NCL) plans to increase the automatic gratuities charged to its cruise passengers, effective April 1, 2018. Travel Pulse states that NCL informed travel agents of the so-called “nominal adjustment” to its daily service charges today.
The new rates for standard cabins will increase from $13.99 to $14.50 per passenger per day. The new
A newlywed couple from Baton Rouge, Louisiana experienced what is described as a “medical nightmare” aboard the Norwegian Pearl during a recent cruise to the Caribbean.
WWL- TV and the New Orleans Advocate in Louisiana report that NCL passenger Brant Aymond was injured during a paddle board accident while the Pearl stopped in Roatan. A
A reader of Cruise Law News sent me a article appearing today in the British newspaper, Daily Mail, titled Grandmother, 83, is kicked off her 6-star cruise for having a panic attack: Dementia sufferer and her veteran husband claim they were thrown out of their £8,000 suite after she fell ill.
84 year-old grandmother
A couple of years ago, I wrote a number of articles asking the rhetorical question why cruise lines have an image problem.
I discussed a number of rather outrageous cases where the cruise lines refuse to refund or credit cruise fares when their customers face a personal catastrophe, like the unexpected death of a loved
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As the last few days of 2016 count down, it’s time to pick the most outrageous stories of the year.
Number 7 – The Year of Cruise Ship Power Failures? This year saw the usual number of power failures and propulsion issues which have plagued the industry for years. Cruise lines often use the euphemism
CBS4 Local News is reporting that Carnival Corporation is eliminating 200 positions from its IT departments across its brands, including Carnival Cruise Lines, Holland America Lines and Princess Cruises.
The local news station writes that a French company which holds itself out as a “global leader in consulting, technology and outsourcing services” is offering offering
We are just a few hours before placing 2015 is in our rear view mirror as we start upon a fresh New Year. So what are the memories which come to mind when we think of taking a cruise in 2015? And what are the lessons that the cruise industry learned in 2015 which will
Loyal to Royal?
Expect to pay more in gratuities.
Effective June 1st for all sailings departing on or after July 1st, the new gratuities charged by Royal Caribbean to its passengers will be $12.95 per day, per guest in standard accommodations, and $15.95 per day, per guest in suites.
There seems to be a trend
Cruise Critic reports that the Majesty of the Seas, built in 1992, is in dry dock in Freeport because the cruise ship is leaking oil.
The Majesty is the oldest in Royal Caribbean’s fleet of cruise ships. The cruise line is sending the ship to Pullmantur next year.
Royal Caribbean canceled the cruise for
One issue we write about often is the cruise industry’s refusal to refund cruise fares when tragedy strikes their customers.
We have seen cruise lines refuse to accommodate their guests when family members die unexpectedly, natural disasters destroy their customers’ homes, and even when children develop cancer. The cruise lines pocket the fares and then
Several readers have contacted me complaining about Norwegian Cruise Line’s new charges on certain cruise ships (Breakaway and Getaway).
One passenger wrote: "Ncl started (secretly) charging $7.95 for room service now?!? . . . enough is enough . . . So to go up from $0 to $8 is huge. I’ve never been
National Geographic Traveler magazine ombudsman Christopher Elliott is often asked to try and recover canceled cruise fares when passengers suffer serious illness, a death in the family or other misfortune.
All cruise passenger tickets contain draconian terms and conditions, drafted by the cruise line attorneys, which address what happens when a passenger is forced to
There is a story in the Naples Daily News about Disney deciding to kick a 4 month old baby off one of its cruise ships that leaves me scratching my head. When the parents booked the cruise, Disney permitted infants 12 weeks or older to cruise but it later changed its policy to 6 months
This morning the Carnival Magic returned to the U.S. as the sun arose over the sleepy little town of Galveston.
The Texas Presbyterian Hospital worker who handled Ebola-infected Thomas Duncan samples disembarked the ship after attempts to fly her back to the states from Roatan failed. As the Magic headed back from Mexico, a helicopter
A newspaper in the Netherlands reports that Royal Caribbean has to pay at least €600,000 in fines for violating labor rules and regulations while the Oasis of the Seas was in the Netherlands. The newspaper says that ship employees lacked proper residence papers and worked excessive hours. Some of the crew members worked "up to 16
Ten days ago, the Costa Fascinosa was hit by 90 knot winds after the cruise ship left Venice. The captain failed to give any warnings to the passengers and crew members before the storm struck. The cruise ship listed heavily and plates and glasses crashed to the decks and floors throughout the galleys and bars
Last night, like most nights, I was watching Erin Burnett’s show Outfront on CNN.
At the end of the program, Jeanne Moos did a short special on George Clooney’s wedding in Venice earlier that day. He had gone to the wedding in a highly published boat procession down the beautiful canals of Venice.
Venice, of
The newspapers in Australia are blasting Princess Cruises for canceling another cruise on the Sea Princess, again at the last minute, leaving thousands of passengers stranded.
We previously reported on the cancellation of the September 14th sailing because the cruise ship went into dry dock to try and perform repairs to the ship engines
