CCN Travel has an interesting article this morning "Cruise Line Chief: We’re in a Better Place." The cruise line’s President Adam Goldstein talks about the "enormous excitement" generated by its two new mega cruise ships, the Oasis of the Seas which debuted last December and the Allure of the Seas which is now sailing from
Worst Cruise Line in the World
No Cruises In Placencia: Royal Caribbean Refuses to Discuss its Environmental Record
Last month I ran across an interesting blog called No Cruises In Placencia which focuses on the plight of the tranquil fishing village of Placencia, Belize which Royal Caribbean has targeted as a future site for a new port for its cruise ships.
Placencia is located in southern Belize, and is described as one of the most beautiful locations in Central America where it…
Its Not Personal . . . Its Strictly Business.
The Daily Business Review published an interesting article today about a local cruise line’s efforts to disqualify our firm and our co-counsel, Jonathan Aronson. The article is entitled "Cruise Line Case Highlights Ethics of Switching Sides."
The dispute arises out of the fact that Aronson used to be one of the cruise line’s defense lawyers…
Does Royal Caribbean Destroy Evidence of Passenger Accidents?
Yesterday, I boarded Royal Caribbean’s Liberty of the Seas cruise ship at the Port of Miami for what maritime lawyers call a “vessel inspection.” I boarded the cruise ship with my co-counsel on the case, Jonathan Aronson, and a top engineering expert.
Our client, a passenger, had been seriously injured when she fell on a…
Royal Caribbean Forces Defense Lawyer to Switch Sides
Throughout the last decade, Royal Caribbean’s reputation would embarrass most executives. Compared to other cruise lines, the cruise line was served with the most lawsuits, paid the highest settlements, and incurred the highest defense attorney fees.
In 2008, Royal Caribbean tried to reign in its out-of-control risk management department by what can only be described as cut throat measures. It terminated its vice president of risk management, an associate general…
The Cruise Industry’s Reputation – A Sinking Image
The cruise industry has an image problem. Royal Caribbean is the main reason.
This year began with Royal Caribbean’s business-as-usual approach to ferrying passengers back and forth to its "private destination" in Labadee (actually sovereign Haitian land leased from Baby Doc Duvalier). While Haitians tried to dig out of the rubble and bury their dead following the devastating earthquake, Royal…
Caribbean Cruise Line Lies and Steals?
A television station in Louisville, Kentucky reported on an interesting story today entitled "Woman Claims Cruise Company Promising Free Cruise Lied, Stole."
Amy Zetina, a hard working mother of three in Kentucky, responded to an ad which offered a "free cruise."
Ms. Zetina was taken for a ride, but it wasn’t on a cruise ship.
It turns out that "…
Avoid Depression and Heart Disease – Take A Royal Caribbean Cruise?
Two months ago I commented on the absurd press releases issued by Royal Caribbean Cruises in an article "Royal Caribbean Press Statements And Other Gobbledygook."
Well here we go again!
Yesterday Royal Caribbean released a PR statement entitled "Over-Worked Americans Give Up an Average of 459 Million Vacation Days Each Year." Royal…
Most Wanted Rape Suspect Arrested On Carnival Cruise Ship – Worked As Manager Of Onboard Hair Salon
A frequent topic on Cruise Law News is the danger of sexual assault on cruise ships. One of the problems we write about frequently is that the cruise lines do not conduct adequate background checks on their employees. The cruise lines deny this, of course, and claim that they subject their crew members to rigorous pre-employment screening.
Well, Carnival has…
Royal Caribbean Cruises Treats Rockland Maine Like a $1 Store
In an article last month, we reported that Royal Caribbean is threatening Rockland Maine after the quaint town increased its port call fee to $6 per passenger.
Rockland is proposing a modest $2 port development fee and a dockage fee of $4 which reflect the actual costs to the city associated with accommodating large cruise…
Cruise Rape – Is Royal Caribbean Up To Its Old Tricks?
A beauty therapist employed by Royal Caribbean reports that she was raped by another crew member, according to the Times Live newspaper in South Africa.
The crew member, who is known by her first name, "Taryn," states that she was forced to leave the cruise industry after her ordeal aboard a cruise ship owned by Royal Caribbean International.
The newspaper indicates that she was raped…
Strong Arm Tactics: Royal Caribbean Threatens Rockland Maine Over $6 Head Tax
Royal Caribbean is threatening the tiny town of Rockland, Maine after it decided to increase its cruise ship fee to $6 per passenger. Royal Caribbean wants the fee to stay at $1.
The AP is reporting that Rockland (population 7,000) increased its head tax to help reasonsbly compensate the community for the substantial costs imposed on town’s infrastructure by cruise…
Cruise Crooks Update: Royal Caribbean Drops the Ball with the Diaz and Lopez Families
The Diaz and Lopez families in Miami have found their lives upside down after they purchased a cruise on Royal Caribbean’s Majesty of the Seas.
The story begins with Maidal Diaz calling the 1 – 800 number on the cruise line’s web page. She selects a cruise for her family and completes the on line booking information which requires her to disclose her family’s address, telephone number…
Royal Caribbean Vacation Planner and Husband Arrested For Burglarizing 24 Homes While Residents Were On Cruises
The Palm Beach Post reports today that the Palm Beach Sheriff’s Office arrested a Royal Caribbean "vacation planer" who broke into cruise passenger’s homes with her husband while the families were away on Royal Caribbean cruise vacations.
Bethsaida Sandoval, described by the newspaper as a 38-year-old vacation planner for Royal Caribbean cruise lines, used her work database to find her victims’…
And The Cruise Industry Wonders Why It Has An Image Problem . . . (continued)
My article on Wednesday "And The Cruise Industry Wonders Why It Has An Image Problem . . ." contained the "usual suspects" – Royal Caribbean, Carnival and Carnival subsidiary Princess Cruises – whose shenanigans have been featured in Cruise Law News over the past year.
But right after publishing the article, I read a story in the Miami Herald’s "Action…
And The Cruise Industry Wonders Why It Has An Image Problem . . .
A handful of recent stories have shed light unwanted light on the image-conscious cruise industry. Cruise lines like Carnival and Royal Caribbean spend hundreds of millions of dollars a year to paint pictures of care free vacations. But here are some stories published in the last few days which make you realize that the fun-filled family cruise may a bit different than…
Royal Caribbean No Help For Passengers With Hospital Birth Certificates
Local ABC affiliate WTVD News11 Raleigh / Durham, North Carolina aired a story yesterday about a number of families who traveled to Miami only to find that they could not use their birth certificates to board the cruise ship.
It turns out that Royal Caribbean recognizes only certain types of birth certificates as proper identification.
Some passengers arrived in…
Cruise Passengers “Revolt” After Artemis Cruise Ship Misses Ports
The U.K.’s Mail Online reports that cruise passengers on the P&O Cruises cruise ship Artemis in the Mediterranean are "in revolt" after engine problems caused them to miss out on several ports (Valencia, Naples and Gibraltar) during the 20 day cruise.
The newspaper writes that "angry holidaymakers have now set up a committee to represent the 1,200 passengers…