The U.K.’s Mail Online reports that cruise passengers on the P&O Cruises cruise ship Artemis in the Mediterranean are "in revolt" after engine problems caused them to miss out on several ports (Valencia, Naples and Gibraltar) during the 20 day cruise.
The newspaper writes that "angry holidaymakers have now set up a committee to represent the 1,200 passengers in urgent talks over the disruption of the holiday cruise." In response, a P&O Cruises’ customer service team has flown out from the company’s headquarters in England to join the cruise ship in Istanbul.
This situation seems like déjà vu.
In March 2009, angry passengers on P&O Cruises’ Aurora cruise ship staged a "mutiny" when the ship visited just two ports in 22 days due to engine problems. Holidaymakers compared the round-the-world voyage to being in prison after engine problems forced the cruise ship to cut five ports.
The Mail Online reported that "more than 600 passengers on the 93-night cruise attended an emergency meeting and formed a protest committee."
Unlike more docile U.S. passengers, English vacationers in our experience are not going to let cruise lines get away with missed ports and lame excuses.
P&O Cruises cruise ship Artemis SOLENT (via Mail Online)