It was only a matter of time before the public would realize that the crash of the Costa Concordia involved far more than just the actions of a reckless cruise ship captain. Costa’s quick smack down of Captain Schettino (photo left) was not an impulsive outburst by the Costa CEO Pier Luigi Foschi. It was undoubtedly a decision carefully thought out
When I first learned of the unfolding Costa Concordia cruise disaster ten days ago, I remember reading a statement attributed to the cruise line stating that the evacuation was proceeding "orderly" and the passengers were "not at risk."
Initially there were no reports of deaths or injuries, but I knew that something was terribly wrong. Elderly
A cruise line’s reputation in a time of crisis is often formed not by the circumstances which caused the crisis but by the company’s attitude, appearance, and action afterwords.
I call this the "three A’s" of cruise line crisis management: attitude, appearance & action.
When disaster strikes and passengers are injured or killed during a vacation cruise, the U.S. public
Late last Friday, I received a tweet from one of my 9,000 friends on Twitter informing me that a cruise ship had run aground off the coast of Italy. Not much was known about what happened. No one in the media was initially reporting on the incident.
I stayed up all Friday night and Saturday morning watching the increasingly frantic twitter
Yesterday award winning cruise radio host Doug Parker (photo left) broadcast an earlier interview with me about tips about staying safe during a cruise. The text of his blog is below. Don’t forget to listen to the interview at the bottom link:
"It’s not something you like to think about but just like on land, crime too happens on cruise
Today is January 1st. The first day of 2012! This year over 14,000,000 people will sail on cruise ships. Cruising continues to be one of the fasting growing travel industries, with a wide variety of cruise ships and destinations. It is not a perfect industry and I consider myself one of its harshest critics. But If you are
This weekend I clicked on Royal Caribbean’s website to read the cruise line president’s "Why Not?" blog which is on the cruise line website called the "Nation of Why Not."
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Believe it or not, I like reading what cruise line CEO’s write about. It’s interesting to me to see the disconnect between the usually mundane things the cruise
Every time you turn on the TV it seems like young people are being sprayed in the face with pepper for exercising their freedom to speak out about corruption and injustice. Juxtaposed against these disturbing videos and photographs are images of smiling rich Republican Presidential wannabes approving of the pepper-spraying of our country’s youth.
Today we watched the spectacle of Republican Presidential candidate, Newt Gingrich, initially
An unusual debate continues over the use of Charleston, South Carolina as a cruise port and the scale of the cruise industry’s presence in this quaint old southern town. There is a lot to argue about – air emissions, waste discharge, traffic, noise and passenger congestion as well as the visual pollution of this beautiful city.
The debate
This morning I was trying to find articles with real time and genuine insight into the ferry disaster off Tanzania.
An old vessel called the Spice Islander grossly overloaded with over 1,000 passengers sank. There have been around two hundred people pulled from the water dead and some 600 rescued.
I kept finding one detached articles after another from the mainstream press, many erroneously
The big news this week in cruise ship social media 2.0 is that no one other than Carnival’s CEO Micky Arison just joined Twitter. You can check out his tweets at @MickyArison. He has received a warm welcome mostly by cruise fanatics and Miami Heat fans.
It will be interesting to see if CEO Arison sticks around and really engages on Twitter.
Shon "Cruise Man 3000" Ford, recently interviewed Jim Walker, whom he refers to a
s The ‘Cruisetacular’ Legal Eagle, regarding his Cruise Law business. Cruise Man 3000 is not afraid to provide insight to both the good and bad of the cruise industry. Shon has a great blogspot where he posts about his travels
I have avoided watching anything to do with the sad case of Caylee Anthony over the past two years.
The image of the big brown eyed pretty little child, missing but then found skeletonized in a swampy dump, juxtaposed against the photos of her smiling mother dirty dancing at clubs have been broadcast, it seems, like 25 million times on cable news
For the past two years, I have been interested in the use of Twitter as a method of educating the public about dangers on cruise ships. Dangers that are real. Dangers that the cruise lines don’t want the public to read about.
Anyone who follows me on Twitter is well aware that I tweet daily on issues that the cruise lines don’t
Yesterday, the Bermuda Gazette reported on the sentencing of an American tourist who was arrested for possessing pot on a cruise ship which ported in Bermuda.
The Gazette identified the passenger as 43-year-old Edward John Molinari, from New York. The newspaper reported that after the cruise ship arrived in Bermuda, customs officers and police searched Molinari’s cabin with a drug
Today a newspaper in the U.K., the Chester Chronicle, contains an interesting article "Family Demand Answers as Investigation into Chester Disney Cruise Ship Worker Continues." Although the article is a bit of a rehash of events since last week about the disappearance of youth counselor Rebecca Coriam from Disney Cruise Line’s Wonder cruise ship, the newspaper reports that:
" … cousin
Yesterday, Travel Pulse published an "interview" of Christine Duffy, the incoming president of the Cruise Line International Association ("CLIA"). CLIA is the cruise industry’s trade organization responsible for promoting the cruise lines’ interests and lobbying Congress.
We have written a few articles about CLIA and their Pravda-like view of the facts regarding the cruise industry. We were hoping
Take a look at the "blawg 100" stream on Twitter and you see a hilarious spectacle. Lawyers desperately begging for votes to win one of the best "blawg" (law blog) categories hawked by the ABA Journal’s Blawg 100 contest.
The ABA Journal has quite a scam going. The Journal is operated by one of the most obsolete and irrelevant
