Royal Caribbean Cruise Line

I have been critical of Royal Caribbean’s PR skills over the years, thinking that this particular cruise line’s credibility is at the bottom  of the cruise industry.  So when RCCL announced after the terrifying storm which rocked the the Brilliance of the Seas and injured its passengers that the cruise ship "had full power and was operating as normal" and that no

Cuba - Rafter -Intercepted - Rescued - Cruise Ship  The news today is filled with stories about a cruise ship which "rescues" rafters adrift in the Atlantic.

What the news reports fail to mention is that the "rafters" were trying to get to Florida.  They are  probably already back in Cuba pursuant to U.S. immigration policy. 

Royal Caribbean’s Monarch of the Seas cruise ship reportedly "rescued" six people who were

Last month I ran across an interesting blog called No Cruises In Placencia which focuses  on the plight of the tranquil fishing village of Placencia, Belize which Royal Caribbean has targeted as a future site for a new port for its cruise ships.

Placencia is located in southern Belize, and is described as one of the most beautiful locations in Central America where it

The Miami Herald published an article on Friday entitled "New School, New Hope for Young Haitians" about Royal Caribbean Cruises building a new school in Labadee on the 260 acres which it leases from the Haitian government. 

The article points out that the new 6,500-square-foot campus consists of six buildings, twelve classrooms, administrative offices and a

Today we received emails commenting on the bad medical treatment provided on board Royal Caribbean cruise ships and the recent $2,900,000 verdict against the cruise line for its negligent medical treatment rendered to an injured crew member from Nicaragua.  Here are the emails:

On the $2,900,000 verdict we reported on last week:  “Having worked for

Today a jury in Miami, Florida returned a verdict in the amount of $2,900,000 in favor of a disabled Royal Caribbean crew member who received terrible medical treatment after the cruise line sent her back to Honduras. 

The case brings attention to the problem many Royal Caribbean crew members experience when they are injured while working for

Throughout the last decade, Royal Caribbean’s reputation would embarrass most executives.  Compared to other cruise lines, the cruise line was served with the most lawsuits, paid the highest settlements, and incurred the highest defense attorney fees.    

In 2008, Royal Caribbean tried to reign in its out-of-control risk management department by what can only be described as cut throat measures.  It terminated its vice president of risk management, an associate general

Working on cruise ships can be tough.  Long hours, no days off, cramped crew cabins, and demanding guests.  This much stress can place a frown on anyone’s face.  But remember, it’s part of your job to always "Deliver the Wow!"  So when you feel blue and are afraid that your supervisor may fire you for not acting happy, there is now a solution –

Labadee - Haiti - Royal Caribbean - PR - public relationsThe cruise industry has an image problem.  Royal Caribbean is the main reason.

This year began with Royal Caribbean’s business-as-usual approach to ferrying passengers back and forth to its "private destination" in Labadee (actually sovereign Haitian land leased from Baby Doc Duvalier).  While Haitians tried to dig out of the rubble and bury their dead following the devastating earthquake, Royal

A number of articles published this weekend reveal the plight of young women sexually assaulted on foreign flagged cruise ships and cargo vessels.

Yesterday, in Cruise Rape – Is Royal Caribbean Up To Its Old Tricks?, we reported that a South African crew member claims that another crew member raped her on a Royal Caribbean cruise ship.  The Captain of

A beauty therapist employed by Royal Caribbean reports that she was raped by another crew member, according to the Times Live newspaper in South Africa.   

The crew member, who is known by her first name, "Taryn," states that she was forced to leave the cruise industry after her ordeal aboard a cruise ship owned by Royal Caribbean International.

Royal Caribbean Cruise - Rape - Cruise Ship - Sexual AssaultThe newspaper indicates that she was raped

Five years ago yesterday, George Smith IV (below with his dad, George Smith III) disappeared from Royal Caribbean’s Brilliance of the Seas cruise ship between Greece and Turkey.  This was a terrible, terrible night, which filled the public’s imagination with speculation about what happened, night after night on the cable news programs. 

Behind the news, families grieved with hearts filled with heartbreak and sorrow.   

George Smith - Royal Caribbean Cruise  Mr.