SeaTrade Insider reports that the Costa Deliziosa cruise ship suffered a power failure and blackout in Valencia, Spain yesterday which shut down the ship’s electrical systems. After a few hours, the engineers were able to restore power and essential services. However, the cruise ship will not try to sail back to Italy. Costa stated that the cruise ship will remain in port until the cause of the outage is identified and corrected.
Costa is apparently arranging for charter flights to return the passengers to Rome.
Late today Costa told cruise passengers scheduled to sail on a 13-night Eastern Mediterranean cruise from Civitavecchia (Rome), leaving tomorrow, that the cruise is canceled.
Of course there are thousands of people who are currently flying to Rome thinking that they will board the cruise ship, which remains in Spain.
Cruise Critic mentions that the passengers on the current, abandoned cruise will receive a 50 percent refund on the cruise fare and a 100 euros of onboard credit per passenger as compensation. A couple on the Cruise Critic message board says that for the canceled May 29th cruise, Costa offered either a 50% refund and another cruise or a full refund and 250 euro voucher each to be used before the end of the year.
Although a cruise ship going out of service unexpectedly at the last minute is a major inconvenience for the passengers, it is a real hardship for the crew members who earn tips. They will receive no income for the next two weeks.
The Deliziosa is four years old, and is owned by Carnival Corporation.
May 21 2014 Update: Members of Cruise Critic are saying that: "instead of the 21st, their departure from Savona will be on the 23rd, therefore the cruise will now be instead of 13 days only 11 days
(they will get a new itinerary later). Because of that they will get a refund of 25 % and 100 Euro bord account."