Royal Caribbean's Norovirus of the Seas Returns to Florida with Sick Passengers

CBS (Miami) reports today that  a Royal Caribbean cruise ship arrived back in Port Everglades this morning with an outbreak of norovirus on board

The cruise line has not responded to requests for information, but passengers aboard the Vision of the Seas complained about vomiting and diarrhea. Passengers said more than 200 passengers had to be quarantined due to the outbreak.

“It’s been a hell of an experience,” said passenger Johny Celaire, of the 11-day cruise.  The captain reportedly announced there had been an outbreak of the norovirus on board shortly after the cruise Vision of the Seas Norovirusship departed.

CBS reports that one cruise passenger, Joan Webber was not  quarantined even though her husband was ill.  She is concerned that other passengers infected with the virus will take taxi cabs to hotels and airports where others could be exposed.

“There are people flying out today that are going on an aircraft that have diarrhea so bad they don’t know how they are going to get back up to Canada,” Webber said. “I’m surprised we didn’t go and have the health department talk to us.”

CBS further reports that Celaire said Royal Caribbean’s customer service reps added insult to injury when they called to inquire about the situation.

“She said to me if you had washed your hands you’d be okay,” Celaire said. “I said, ‘How the hell do you know if I didn’t wash my hands?’”

Blaming the passengers is a common ploy by the cruise lines even though the Centers for Disease Control (CDC) state that the most likely cause of norovirus outbreaks is contaminated food or water. 

 

 

 

 

 

No Arrest After Cruise Passenger with Service Dog is Attacked Aboard Royal Caribbean's Vision of the Seas

The popular online community Cruise Critic reports today on a disturbing incident where a 59-year-old passenger attacked another passenger who had a service dog with him aboard Royal Caribbean's Vision of the Seas on December 20th. 

The article is based primarily on comments by Cruise Critic member "Bloemerl" who posted:

"My heart goes out to our new found friend and his service dog Freedom. He was viciously attacked late at nite while getting a pizza in the Solarium. He was beaten because a man could not respect service dogs and felt Freedom should not be on board." (The photo to the right is not of Freedom).

Service Dog - Disabled - Cruise ShipAlthough Royal Caribbean confirmed the incident occurred, the cruise line disembarked the passenger in Antigua rather than detaining him to be arrested by the FBI when the cruise ship returned to port in Fort Lauderdale.

A spokesperson for Royal Caribbean told Cruise Critic that the attacker was disembarked for being in violation of the line's "guest conduct policy."  

Royal Caribbean claims that it reported the assault and battery to local law enforcement in Antigua "as well as to the Broward Sheriff's Office in Florida." Remarkably, there is no mention of a report to the FBI which has jurisdiction over crimes on the high seas involving U.S. citizens. The FBI can make an arrest where the victim and/or the assailant is a U.S. citizen. The failure of the cruise line to report the incident to the FBI violates the Cruise Vessel Security and Safety Act.

A spokesperson for cruise line said "ship crew would have detained the man had a law enforcement agency asked them to hold him, but no such request was received."  This statement begs the question why the FBI was not notified.

Royal Caribbean also characterized the victim as sustaining only "minor injuries and was treated in the ship's medical facility."  But according to Cruise Critic member "Bloemerl," the man was transferred to a Fort Lauderdale hospital at the conclusion of the sailing to be checked for broken ribs and possible internal injuries.

Unfortunately, this is often the way that cruise lines handle shipboard crimes. If the incident had occurred say at the Dadeland Mall here in Miami, the local police would certainly make an arrest and the case would be prosecuted. But on the high seas, the cruise lines just dump the criminal off at the next port and wash their hands of the situation. Often they refuse to notify the FBI. Prosecutions are then virtually impossible.

 

Photo credit: Royal Caribbean - a service dog is defined by Royal Caribbean as "any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability."

Royal Caribbean Cruise Ship Passenger Dies on Snorkeling Excursion in Dominica

Vision of the Seas Several newspapers are reporting that a cruise ship passenger died during a snorkeling excursion while visiting the Caribbean island of Dominica.

The incident involves a cruise passenger from Royal Caribbean's Vision of the Seas cruise ship. The local police say that  Jim Caves of Riverside, California, was aboard Royal Caribbean's Vision of the Seas cruise ship, which docked today in Dominica. The news accounts suggest that Mr. Caves complained about feeling sick while snorkeling at a nearby beach with his wife and other family members. He was later pronounced dead.  There is not explanation offered regarding exactly what happened. 

It is currently unknown whether the excursion was booked independently or through the cruise line.

Snorkeling deaths in the Caribbean during cruises are not uncommon.  You can read about recent cases in our articles here and here.  

December 20. 2012 Update: Cruise Critic states that the passenger was on the "Champagne Snorkeling" ship-sponsored excursion, Cynthia Martinez, director of global corporate communications for Royal Caribbean Cruises Limited, told Cruise Critic, "when he began to experience breathing difficulties while snorkeling. He was transported to a local area hospital where sadly he passed away."

Additional Passengers Sickened on Mercury Cruise Ship

Celebrity Cruises is again reporting that at least 55 passengers have fallen ill on its Mercury cruise ship with norovirus-like symptoms. 

In a prior article we questioned: Will the Celebrity Mercury Infect Another Round of Passengers?

Here We Go Again

A local news source in South Carolina, the Palmetto Scoop, reports on the latest cruise Cruise Ship Norovirus - Sick Passengersship sickness in an article entitled "Sickness Again Plagues Charleston Cruise Ship:" 

The crew of the Celebrity Cruises “Mercury” ship, which docks in Charleston, thought they had thoroughly sanitized the vessel after nearly one-quarter of the 1,800 travelers came down with a norovirus-like illness on their last voyage. 

Turns out they didn’t do a very good job.

The Mercury ship set sail from Charleston on Saturday and within days, dozens of passengers became sick.  As of Friday, 55 of the 1,880 travelers had fallen ill with the norovirus stomach bug.

Norovirus is a disease common to cruise ships because it is highly contagious and affects confined communities. The unpleasant disease usually runs its course after a day or two and spreads through food, water, or person-to-person contact.

Celebrity Cruises has based the Mercury in Charleston, South Carolina where officials have reported twice as many cases of norovirus as normal this winter. The Associated Press reports that the virus may have come aboard the cruise ship by passengers, crewmembers or infected supplies.

 

 

 

 

 

Celebrity Cruises is owned by Royal Caribbean Cruises whose cruise ships have experienced a large number of norovirus cases this season. 

Other Royal Caribbean Cruise Ships Experiencing Widespread Illness

The Huffington Post reports that at least 310 passengers were sickened aboard Royal Caribbean's Vision of the Seas. A spokeswoman for the Brazil's National Agency for Sanitary Vigilance stated that the sickness was caused by "some kind of food poisoning aboard"  the cruise ship.  Earlier this week, Brazil ordered all 1,987 passengers and 765 crew members to remain on the ship anchored near Rio de Janeiro.  The passengers were just recently permitted to leave the ship. 

Royal Caribbean's Jewel of the Seas and Celebrity Cruises' Millennium cruise ships have also reported of a large number of ill cruise passengers. According to the Centers for Disease Control (CDC) 102 passengers and 14 crewmembers suffered gastrointestinal illness on the Jewel of the Seas, and 157 passengers and 23 crewmembers became ill on the Millennium

You can track cruise norovirus cases via the CDC has a web page which tracks "Outbreak Updates for International Cruise Ships," although not all cruise illnesses are required to be reported to the CDC.  For example, the recent outbreak of illness on the Vision of the Seas was not reported to the CDC. 

For other information about norovirus on cruise ships, consider reading Cruise Ship Norovirus - Clean the Damn Toilets!

 

Video:          WCSC (AP)