Passenger Falls to Death on Carnival Elation

Carnival Elation DeathEarlier this afternoon, a guest traveling aboard a Carnival ship died after falling from the balcony of her cabin, according to a passenger aboard the cruise ship.

The woman reportedly died after she fell from her balcony on the 14th deck down to the 11th deck on the Carnival Elation cruise ship.

The death was confirmed by Carnival who said that "a guest fell from her balcony to several decks below," according to New4Jax.

The Carnival Elation departed yesterday from Jacksonville on a four-day cruise to the Bahamas.

A passenger sent me photographs which he took on the cruise ship, including of an area on deck 11 which had been roped off. The passenger commented that the woman was apparently celebrating her birthday. Another passenger reportedly was seen handcuffed after the incident. Police from Freeport, Bahamas reportedly boarded the ship after the fatality. 

You can see additional photos from the cruise ship here.

In October of last year, a 8 year-old girl died after falling from a deck in an interior atrium to a lower deck on the Carnival Glory.

Have a comment? Please leave leave one below or join the discussion on our Facebook page. 

Cocaine Bust in Falmouth, Jamaica - Norwegian Escape

Nowegian EsccapeYesterday, the Jamaican police reportedly seized a pound of cocaine and arrested a man at the cruise port in Falmouth, Jamaica, according to the Jamaican Observer newspaper

The Observer reported that around 4:30 on Monday, January 15, 2018, "security checks were being conducted on passengers and crew returning to a cruise ship that was docked at the pier when the man was searched and illicit drugs allegedly found in his possession." The newspaper did not mention the man's name nor specify whether he is a cruise passenger or a crew member. It identified him only as a a "St Lucian."

Falmouth is one of the ports in the Caribbean where several passengers and crew members have been caught trying to smuggle cocaine into Florida on cruise ships which called on Falmouth and oth ports Jamaica. In the last several years, drugs busts occurred involving crew members on the Allure of the Seas and passengers from the Freedom of the Seas.  In several incidents the newspaper in Jamaica did not identify the cruise ship or disclose whether the person arrested for smuggling was a cruise passenger or crew member. 

The Observer also did not identify the name of the cruise line or cruise ship. According to several sources, the only cruise ship in port in Falmouth on Monday was NCL's Norwegian Escape. Last summer, three NCL crew members on the Escape were arrested in Belize for smuggling cocaine.

A number of NCL crew members have been arrested for smuggling cocaine on cruise ships which have returned to ports in Florida from the Caribbean.  In just the last three years, over twenty NCL crew members have been arrested on charges of drug smuggling, including NCL crew members involved in a Roatan, Honduras to Florida cocaine smuggling ring.   

Have a comment? Please leave a comment below or join the discussion on our Facebook page.

Photo credit: Arno Redenius - CC BY-SA 4.0, commons / wikimedia. 

Carnival Vista Caught Hiding Food and Galley Equipment in Crew Quarters, Flunks USPH Sanitation Inspection Along with Carnival Breeze

Hidden Foor and Galley Equipment Cruise ShipsToday, the Centers for Disease Control and Prevention (CDC) finally issued a report regarding the United States Public Health Inspection (USPH) inspection of the Carnival Vista which took place six weeks ago, on December 2, 2017.  The USPH sanitation inspection resulted in a failing score of only 79.  Any score of 85 or lower is a failing score according to the U.S. Vessel Sanitation Program (VSP).

Most significantly, the sanitation inspectors found that the Carnival crew members were caught hiding perishable food and galley equipment in crew quarters. The report stated that "an organized effort was made to physically move several containers and trolleys of food equipment, utensils, spices, potentially hazardous food items, raw produce, and decorations to a crew cabin hallway and a crew cabin in order to avoid inspection by VSP staff."

The USPH concluded that crew members moved trolleys filled with lexan boxes of perishable food and galley equipment in order to hire the items from the inspectors. Included on the trolleys were lexan boxes filled with butter, buttermilk, whipping cream, raw salmon, raw lamb and other meats. Inspectors discovered a skillet of lasagna near a crew member bed. Mixed with this food in the lexan boxes were galley machine equipment and batteries, among other items. Flies were found in some food containers.  

In addition, the inspectors found incomplete and/or inaccurate acute gastrointeritis logs, soiled lexan boxes and galley equipment, incorrect time control labels, and raw meat and fish contaminating salad Hidden Foor and Galley Equipment Cruise Shipsitems.  

This is not the first time that crew members were caught hiding food and galley equipment. In 2013, crew members on the Silver Shadow hid food, dirty pots & pans and cooking equipment from U.S. health inspectors. The Silversea cruise ship eventually received a failing score of 82. CNN aired a special on the story. Photographs of this practice are to the left, above left and lower left. 

Over the years, we have heard from thousands of crew members from around the world about the tremendous amount of effort they spend trying to get the cruise ships ready for USPH Inspections. USPH inspections in theory are suppose to be unannounced, but in reality they are rarely a surprise, crew members tell us. Cruise lines routinely hire people in a supervisory position from federal agencies like the USPH, FBI and Coast Guard. In turn, the cruise lines sometimes receive a head's up from their friends in the federal government when the ship will be met by a team of USPH inspectors.

When a USPH inspection is about to happen, the food and beverage workers will literally work 18 to 24 hours on the days right before the cruise ship arrives in the port where the inspection will take place. There are certain types of baking pans and sheets used everyday for frying greasy food which are extremely difficult to get clean and probably won't pass inspection. There are hundreds of these pots and pans which the crew try and clean in the pot wash room but it's difficult to get them all spotless. So what happens is that the galley cleaners are sometimes instructed to rack the pans and sheets in large trolleys and then hide the trolleys down in the crew quarters.

When the USPH inspection is truly a surprise, crew members tell us that there is often a mad scramble to dump everything dirty into lexan boxes and cartons and then stash the stuff in crew members Hidden Foor and Galley Equipment Cruise Shipscabins and corridors on the crew-only areas on the lower decks. 

A bad USPH score is a kiss of death for a cruise ship F&B department head and his supervisors. Ships cut corners to pass inspections.

Over the years, many crew members send us photos of the food and equipment which they are ordered to hide in the crew quarters (photo right from the MSC Poesia).  

What I can only conclude from the report regarding the Carnival Vista is that the USPH inspection was in fact a surprise inspection that caught Carnival doing what it and other cruise lines regularly do - hiding food and galley equipment from sanitation inspectors. 

You can see additional photographs of this practice from the from the Silver Shadow here.    

In addition to the Carnival Vista, the Carnival Breeze also officially flunked its USPH inspection which took place five weeks ago. Last month, we were tipped off of the failed inspection score of only 77 by crew members and we published the news on December 11, 2017.  The official CDC report was finally published today and the Vista did in fact receive a failing score of only 77.

There was a long list of unsanitary conditions found by the inspectors on the Carnival Breeze. Inspectors documented 25 red garbage bins which were "full and overflowing with food waste in the provision corridor on top of wooden pallets and directly outside a lift labeled for food."  Most troubling was evidence that crew members on the Carnival Breeze were working even though the medical records indicate that they were suffering from signs of acute gastroenteritis (this was also the situation with the Vista). Meanwhile, food handlers aboard the Vista who did not work while ill with gastrointestinal symptoms were disciplined on several occasions for not working. 

As I stated in Are Failed USPH Cruise Ship Sanitation Inspections Really Rare?, approximately 20 cruise ships have  Hidden Foor and Galley Equipment Cruise Shipsfailed USPH inspections in the last four years. 

Neither the Vista nor the Breeze submitted corrective action reports, indicating that they have corrected the deficiencies noted by the USPH inspectors last month. 

It's discouraging that the USPH does not promptly publish reports when a cruise ship fails an inspection. As I previously stated, It seems disconcerting that if the CDC is really concerned about preventing disease on cruise ships, that it would sit on reports of potential public health hazards on several cruise ships for well over a month.

Photo credits: Anonymous crew members aboard the Silver Shadow and MSC Poesia.

The Miami Herald covered the story earlier this afternoon - Inspectors caught Carnival crew hiding dirty conditions. It’s their third ship to fail.

Have a thought? Please leave a comment below or join the discussion on our Facebook page

 

GNV Ferry Fantastic Collides with Viking Star Cruise Ship in Barcelona

Today, at the port of Barcelona, the Fantastic ferry from the Italian shipping company, Grandi Navi Veloci (GNV), collided with the Viking Star cruise ship operated by Viking Cruises. 

There were no injuries involved in the mishap which took place around noon local time.

The incident was brought to my attention by a reader of this blog. 

The Fantastic is a cruise-ferry / roll-on roll-off ship ("ro-ro") which carries passengers and vehicles. 

A video, reportedly was taken by a stevedore from one of the cranes at the container terminal in Barcelona, ​​shows the Italian ferry moving toward the cruise ship.

The Fantastic ferry apparently dropped an anchor to try and stop the drift of the ferry into the cruise ship after the Fantastic's engines failed in the harbor.

There were other cruise ships in Barcelona at the time of the accident, operated by AIDA, Costa and MSC.

The incident was published in the VanGuardia newspaper in Barelona in an article titled Scare in the Harbor

January 13, 2018 Update: Express Newspaper 'This could have ended in tragedy' Shocking moment ferry HITS cruise liner

Video: VanGuardia 

U.S. State Department Issues New Crime Warning for the Bahamas

The United Stated State Department issued a new crime warning for the Bahamas. You can read the new warning issued on January 10, 2018 here.

The crime warning states, in part:

Exercise increased caution in The Bahamas due to crime.

Violent crime, such as burglaries, armed robberies, and sexual assault is common, even during daylight hours and in tourist areas. U.S. government personnel are not permitted to visit the Sand Trap area in Nassau due to crime. Jet-ski operators are known to commit sexual assaults Nassau Port Cruiseagainst tourists, including minors. As a result, U.S. government personnel are not permitted to use jet-ski rentals on New Providence and Paradise Islands.

The warning refers to the U.S. State Department's Overseas Security Advisory Council (OSAC) whose 2017 Report for the Bahamas characterizes crime in that country as "critical.

The OSAC report states that the majority of reported violent crimes were against local Bahamians and mostly occurred in areas of saturated criminality not typically visited by tourists; however, New Providence (Nassau), where around 250,000 Bahamians live, has witnessed "violent crimes in locations more commonly frequented by U.S. citizen tourists. In some instances, these incidents resulted in fatalities. Criminality and violent crime has increased on Grand Bahama island, notably crimes involving the use of machetes."

"Many criminals carry firearms, machetes, or knives, and these weapons are commonly brandished . . . there were reports of firearms used in the commission of armed robberies, where the assailant assaulted the victim after the victim resisted. Many of these armed robberies were snatch-and-grabs involving purses, jewelry, cell phones, and cash. Should you be confronted by someone demanding money/valuables, you should comply with their demands and make the encounter as brief as possible. If confronted, try to remain calm, clearly display your hands and do not make any sudden moves that could be interpreted as resistance.

Armed robberies, property crimes, purse snatchings, theft, fraud, and sexual assaults remain the most common crimes perpetrated against tourists."

The OSAC report further documents that "in 2016, numerous incidents were reported that either involved tourists or occurred in well-known tourist locations. Crimes occurred near popular tourist areas adjacent to the cruise ship port (Prince George Wharf) and the Cable Beach resort areas as well as the popular downtown area. Several armed robberies of U.S. citizens have occurred in daylight hours in heavily frequented tourist areas."

We have reported on over a dozen U.S. warnings about the high level of crime in the Bahamas, primarily in the capital city of Nassau. 

In 2014, we selected Nassau as the most dangerous port of call in our list of the Top 10 Most Dangerous Cruise Destinations in the World, and later stated that Nassau was "one gunshot away" from the cruise lines exiting that port. 

As we wrote then, we have been warning about crime in Nassau ever since we started this blog in September 2009. In October 2009, two "vicious robbers" robbed a group of 11 terrified cruise passengers from a Royal Caribbean ship by gunpoint in Nassau. In November 2009, 18 cruise passengers were robbed during excursions from Royal Caribbean and Disney cruise ships. 

The Nassau Guardian published an article about the new crime warning. 

In response to the warning which mentions the fish fry businesses at Arawak Cay in Nassau, Bahamian Tourism Minister Dionisio D’Aguilar criticized the crime advisory to the Tribune newspaper in Nassau, suggesting that Nassau was safe compared to major American cities like "Chicago or New York.”

This is a common although misleading argument.  The per capita murder rate in the country of the Bahamas is higher than the per capita rate in Chicago and many, many times higher than the per capita rate in New York City. In the U.S., the per capita murder rate is a little over 4 per 100,000; in the Bahamas, the rate is around 40 per 100,000

Have a comment? Please leave one below or join the discussion on our Facebook page. 

Photo credit: TampAGS, for AGS Media - Own work, CC BY-SA 3.0, commons / wikimedia.

NCL CEO Del Rio on the Norwegian Breakaway Bomb Cyclone Fiasco: "Weather Can Be Unpredictable . . . (It's) All Good"

NCL Holdings president and CEO Frank Dek Rio rang the bell this morning at the New York Stock Exchange in celebration of the five year anniversary of NCL's listing. Del Rio was later interviewed by CNBC when he was asked about cyclone Grayson, often called the "bomb cyclone" storm, which terrorized the passengers aboard the Norwegian Breakaway as it sailed into the storm while heading back to New York last week.

Smiling, CEO Del Rio stated this morning (video link here) to a national television audience:

NCL Cruise CEO Frank Del Rio   . . . weather can be unpredictable . . . and that's what happened this weekend . . . the great news is our ship is back in the Caribbean carrying 4,000 happy cruisers . . . so . . . all good. 

Meterologists all agree that the storm was perfectly forecasted well in advance. Many of the traumatized passengers on the Breakaway felt that NCL's priority was to get back to port in New York to pick up new passengers so NCL would not lose any money. (You can read about NCL recklessly sailing into the storm in this article by Mashable).   

Del Rio's insensitive, flippant comments are typical for this greedy cruise CEO, who made $31,900,000 in 2015 alone.  Last year, he told the audience at last year's Seatrade Global conference that he loved fewer regulations under President Trump because "they make us money." In 2005, he defended NCL's increase in gratuities by saying "every dollar increase in yield translates to approximately $15 million to the bottom line." And in 2005 at the Miami Cruise Shipping trade show, he told the audience that “Libya, Syria, Egypt, and Lebanon could be more lucrative than Cuba.” (I couldn’t help tweeting at the time “have you heard of ISIS?”) The next day, fanatics targeted cruise-ship passengers who sailed into the Capital of Tunisa, slaughtering and injuring 38 passengers.     

I posted Del Rio's interview on our Cruise Law News Facebook page, and quickly received the following comments:

  • Weather in the 21st Century is not ALL that "unpredictable." Responsible Officers have to get up to date conditions and forecasts and make responsible decisions based upon that information. That "responsible decision " would NOT have been to sail through the conditions the Master took that ship through. "Responsible Corporate Management would not have embarked passengers or planned port calls with passengers embarked,for Mid Winter cruises from Northern latitude Atlantic ports such as New York in this season. Greed can be the ONLY reason for such actions.
  • Clearly, he is totally out of touch and lying through his teeth. The weather had been predicted days prior.
  • Admit nothing deny everything. What a putz.
  • Fat Cat personified.
  • That ship should have cancelled the cruise with the advance weather report they had.

Have a comment? Please leave one below or join the discussion on our Facebook page. 

Photos/Videos: CNBC. 

Opening Bell, January 11, 2018 from CNBC.

Passengers Terrorized: Norwegian Breakaway Sails through "Bomb Cyclone"

Norwegian Breakaway This week, a number of passengers contacted our office after returning from the harrowing end of their ill fated cruise aboard NCL's Norwegian Breakaway

News accounts indicate that on January 2, 2018, the Breakaway stopped at its private island, Great Stirrup Cay in the Bahamas. Videos available online show the weather, initially calm and pleasant, turning rough as the passengers used tenders to return to the cruise ship. This was a foreshadowing of things to come. 

By this date, and as early as December 31, 2017, weather forecasters were unanimously predicting that a huge storm would form off the U.S.'s southeast coast and head north later in the week.

But Norwegian Cruise Line (NCL) stuck with its itinerary and subjected the passengers to several days of extreme winds and waves as the hurricane-strength storm pounded the cruise ship on January 3rd and 4th. Water leaked into the ship as passengers complained on social media of panic and seasickness with several dozens of frightended passengers sleeping in the ship's atrium. CBS quoted one passenger as saying that "there were people crying, everyone was throwing up. It was a nightmare. It was so tilted I was shaking."

Many passengers complained about a lack of communication from the captain.  

NCL downplayed the incident which infuriated many of the traumatized passengers.

In one of several statements released by NCL after the Breakaway returned to port in New York, NCL claimed that the cruise ship "encountered stronger than forecasted weather conditions."  

The cruise line's conduct and lack of transparency are similar to the conduct of Royal Caribbean after the Anthem of the Seas cruised into a major storm which, like the Grayson "bomb cyclone," was well forecast in advance. The captain of the Anthem claimed that the storm was not accurately forecast, which led Al Roker, the popular television weatherman on the Today Show, to state "Royal Caribbean's claim that this was not predicted is bullfeathers."

Cruise lines ordinarily have a duty of only "reasonable care" under the circumstances. But in instances of rough weather, cruise lines have a much higher duty of care to the passengers. Some characterize this duty as the "highest duty of care" of the passengers when the ship is expected to encounter rough weather.

Our firm previously represented traumatized passengers on the Anthem of the Seas which Royal Caribbean recklessly sailed through a violent storm in 2016. You can see a video of my interview with a New Jersey television station here.  

Have a thought? Please leave a comment below or join the discussion on our Faceboook page. 

January 10, 2018 Update: Passengers Consider Lawsuit After Norwegian Cruise Line Sails Through Winter Storm Grayson.  

Image credit: CBS News 

FEMA Agreed to Pay Carnival $74,700,000 for Charter of Carnival Fascination

Last year, following a series of hurricanes which struck the Caribbean, FEMA decided to charter the Carnival Fascination to house relief workers in St. Croix. The news was widely reported last October. Carnival cancelled its sailings of the Fascination from October 2017 through January 2018 with the cruise line planning to return the cruise ship to its regular itinerary from San Juan in February 2018.

Carnival touted the deal as demonstrating its humanitarian commitment to the Caribbean relief efforts. 

Carnival told the Miami Herald last year that its "history is deeply linked to the Caribbean and our ships have been sailing within the region for more than 45 years. We are pleased to be partnering with Carnival FascinationFEMA on this charter in support of the ongoing relief efforts in the Caribbean.”

I wondered at the time, what type of sharp deal had Carnival obtained at the expense of the U.S. government? This is, after all, a corporation which was incorporated in Panama and registered its fleet of cruise ships in that country to avoid paying U.S. taxes, as well as U.S. safety and labor laws and regulations. So I made a request pursuant to the Freedom of Information Act  (FOIA) to FEMA, which recently responded with a copy of the Carnival-FEMA charter agreement for the Fascination (which you can see below). 

The relevant terms are that FEMA agreed to pay Carnival $74,700,000 over the course of 4 months.

The charter agreement includes $39,700,000 (million) plus "costs" of $35,000,000 (million) for a total of $74,000,000 (million).

This is a whopping amount, even compared to the CCL-FEMA deal made back in 2005 when FEMA paid $192,000,000 to charter the Carnival Sensation, Carnival Ecstasy and Carnival's Holiday for 6 months, plus $44,000,000 for fuel and other expenses, following hurricane Katrina. 

FEMA was criticized for paying a total of $236,000,000 for the three Carnival ship over the course of six months, an amount which the Washington Post called an "exhorbitant price." The Post commented that if the ships were at capacity for six months, the price per evacuee would total over twice what an average passenger would pay which "would include entertainment and the cost of actually making the ship move."

In the current CCL-FEMA charter, FEMA agreed to pay what turns out to be $18,675,000 a month for the Fascination; whereas in 2005, it paid an average of only $13,111,111 a month for each Carnival ship.

That's over $5,500,000 a month more than what FEMA paid back in 2005 for each of the other three Carnival ships, even though the Ecstasy and the Sensation are essentially identical to the Fascination. All are Fantasy class ships with the same number of lower berths (2,056). The Holiday, which is no longer in Carnival's fleet, had a lower capacity of lower berths (1452).   

Most states in the U.S. have anti-gouging laws following hurricanes when a state of emergency has been declared. But post-hurricane gouging appears to be business as usual for Carnival.

In 2005, following hurricane Katrina, the cruise trade organization, CLIA, requested that the U.S. Treasury Department exempt Carnival from paying income tax on the cruise ships it chartered to FEMA, even though the ships were moored in U.S. waters during the entire charter, making them clearly subject to U.S. taxes. In this case with the Fascination, the cruise ship is moored in St. Croix, which is a U.S. territory where citizens are expected to pay U.S. taxes. The monies paid to Carnival for the current charter of the Fascination also should be subject to U.S. taxes. Carnival undoubtedly will seek a similar exemption from the taxes which are owing. 

After the charter, the Fascination will undergo a two-week dry dock from February 4 to 17, 2018, in Freeport, Bahamas, prior to resuming its regular seven-day cruises from San Juan, Puerto Rico, beginning February 18, 2018. Carnival plans to install a Guy's Burger Joint, Blue Iguana Cantina, Red Frog Rum Bar, Blue Iguana Tequila Bar, Cherry On Top, Bonsai Sushi Express, and the Alchemy Bar during the extensive and expensive renovation. 

If you decide to sail on the Fascination next month, be sure to thank the U.S. government when you enjoy a beer and burger in the new bars and restuarants on the ship which will essentially be paid for from the excessive price of the no-bid contract with the federal government, which probably will not charge Carnival any U.S. taxes either. 

I reached out to Carnival for a comment but have heard nothing to date.

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Photo credit: Verybigfish86 (talk) - Public Domain, commons / wikimedia.

Carnival -FEMA Contract by jim walker on Scribd

Royal Caribbean Reschedules Cruise to Repair Grandeur of the Seas

Royal Caribbean is rescheduling the current cruise of the Grandeur of the Seas, in order to begin repairs to the cruise ship for what the cruise line refers to as a "technical issue which limits the operation of one of the two rudders used to steer the ship."

Royal Caribbean notified its guests, at the last minute today, who were planning to board the Grandeur on Thursday, January 11, 2018 that the cruise had been rescheduled to Saturday, January 13th.

Grandeur of the SeasThis news was first reported on by the popular Royal Caribbean Blog

Guests will receive an onboard credit in the amount of a 50% refund of their cruise fare, excluding taxes and fees.The cruise line will reimburse guests for change fees up to $200 per person for domestic flights and up to $300 per person for international flights.  Those passengers who wish to cancel their cruise will receive a refund. 

The Grandeur is one of the oldest ships in Royal Caribbean's fleet, which first went into service in 1996.

Last year, a lifeboat fell off its davits from the Grandeur of the Seas due to an apparent lack of maintenance. 

Have a thought? Please leave a comment or join the discussion on our Facebook page.

Excursion Boat for Royal Caribbean & Celebrity Passengers Sinks in Mexico

News sources in Mexico are reporting that an excursion boat with cruise passengers aboard sank last week. 

Riviera Maya News reports that the cruise excursion incident took place on Wednesday January 3rd, approximately 15 minutes after the boat sailed from Cozumel with ten cruise guests aboard it. The boat's crew instructed the cruise passengers to head to the bow; however, the boat took on water quickly and the guests had to jump into the water. The cruise passengers reportedly were from a Royal Caribbean cruise ship and a Celebrity ship (the Celebrity Equinox). 

The cruise passengers were reportedly rescued from the water by other boats in the area, 

Local news sources state that none of the cruise passengers were physically injured.

The YouTube video at the bottom shows the bow of the sunken tourist boat bobbing in the water with some of the passengers being rescued. 

There have been several other similar incidents during cruise excursions near Cozumel, Mexico. Just six weeks ago, 95 German cruise poassengers from the Mein Schiff 6 cruise ship were rescued after a catamaran boat began to sink during an excursion, acording to the Baja Post (photo below).  

This mishap occurs just over two weeks after a deadly bus excursion accident near Costa Maya, Mexico when a bus with 11 cruise passengers from a Royal Caribbean cruise ship and a Celebrity Cruises ship was heading towards a Mayan ruins tourist attraction in Chacchoben, in Quintana Roo state, Mexico. 

Hahe a thought? Please leave a message below or join the discussion on our Facebook page.

Video credit (below): 5to Poder Periodismo ConSentido YouTube page. Image credit (bottom) of November 16, 2017 sinking -  Noticaribe via Baja Post.

 Mexico Excursion Accident

 

P&O Arcadia Lifeboat Accident in Azores

M/S ArcadiaA passenger aboard the P&O Arcadia reports today via the P&O Cruises' Facebook page that a lifeboat has broken from its cabling and has fallen from its davits into the sea while the cruise ship was in Ponta Delgada, Azores.

The passenger (who wishes to remain anonymous) states that "the back appears to have been ripped off and is still hanging from its cradle......" 

He posted two photographs on his Facebook comments to the private page (which he gave permission to post them here). One photograph (bottom) shows the lifeboat being removed from the water and the other photo shows the lifeboat lying damaged on the quayside at the port (middle0. 

There reportedly were five crew members in the lifeboat at the time of the accident. One crew member's injuries are apparently serious enough for the ship employee to be hospitalized.

There have been a number of serious accident involving lifeboats drills during cruises over the years. Virtually all of the accidents involved crew members who were in the lifeboats when they were being lowered or raised during drills.

Last year a lifeboat broke free from the Grandeur of the Seas was in the the port of Charleston, South Carolina. No one was in the lifeboat when it fell into the water.

In September of 2016, two crew members were killed and other crew members were critically injured after a lifeboat fell from the Harmony of the Seas, which was docked in Marseilles, France. Five members of the ship's navigation crew were on board during a drill when the lifeboat became detached and fell ten meters into the water.

Several years ago, the trade organization Cruise Line International Association (CLIA) announced that Arcadia Lifeboat Accidentcruise lines were prohibited by the MLO from raising or lowering lifeboats with crew members aboard. Many cruise lines have ignored this safety rule.

Eight crew members were in a lifeboat during a drill in 2013 on the Thomson Majesty cruise ship when the lifeboat plunged 60 feet into the water. The lifeboat landed upside down. 5 of the crew were killed and 3 were injured.

In July of 2016, a rescue boat drill resulted in the boat falling into the water with four crew members from the Norwegian Breakaway while the cruise ship was in Bermuda. Two crew members were killed and two other seriously injured.

Between these two events, there have been several other lifeboat mishaps. In January of 2016, a cruise ship tender boat on the Balmoral operated by Fred Olsen Lines malfunctioned, during a scheduled boat training drill while the cruise ship was docked in Funchal, Madeira. Fortunately, no one was injured. In August 2015, an excursion boat from the Costa Mediterranea apparently broke a cable while it was being lowered in Montenegro. Photographs sent to me shows what appears to be a lifeboat dangling on the side of the Costa cruise ship. In October 2014, a rescue boat on the Coral Princess was being raised on davits with two crew members aboard when a cable snapped and a crew member was killed.

Word from the passengers on the Arcadia reportedly is that the ship has already left port to continue on with its planned itinerary. 

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

January 12, 2018 Update: UK’s National Union of Rail, Maritime and Transport Workers (RMT) demands urgent action over lifeboat safety.

Photo credit: Top - M/S Arcadia -  Politikaner - CC BY-SA 3.0, commons / wikimedia; middle and bottom - anonymous.

Arcadia Lifeboat Accident

Are Failed USPH Cruise Ship Sanitation Inspections Really Rare?

Today, the Miami Herald covered the delayed story of the Carnival Triumph flunking a November 2017 USPH inspection when it received a score of only 78.

The reason why I called the story "delayed" is because Carnival crew members on the Carnival Triumph  talked about the failed USPH score about six weeks before the Centers for Disease Control and Prevention (CDC) published its official report. The news first broke about the Triumph flunking the inspection when the crew members tipped off the popular Crew Center web site which first reported USPH Cruise Inspectionsthe story in mid-November of 2017. 

We have also received tips of failed USPH inspections, such as when the Carnival Breeze failed a USPH inspection (receiving a 77) and when the crew members aboard the Silver Shadow his food and galley equipment in crew quarters. 

The Herald characterizes the failed USPH score as "rare," but that seems entirely debatable. The article quotes cruise fanatic Stewart Chiron saying that “as far as a large ship, I couldn’t tell you the last time this happened. That’s how rare this is.”

But the cruise fans forgot about over ten USPH failed inspections in the last few years, starting with the Carnival Breeze just last month (which Carnival has not even acknowledged to date). Then there was also the Carnival Paradise scored just a 83 in June 2017, which the article briefly mentioned.

In addition, the following cruise ships failed USPH inspections in the last four-five years: RCCL's Empress of the Seas- 80 (2016), P&O Oceana - 80 (2016), Carnival Fascination - 84 (2016), Balearia Bahamas Express Bahama Mama cruise ferry - 69 (2015), Silver Shadow - 82 (2015). Norwegian Star - 82 (2014) as well as Celebrity Century - 77 (2013), Celebrity Summit - 81 (2013), and the Silver Shadow - 84 (2013)(yes, it failed twice in two years), Carnival Fascination - 84 (2013, yes it failed twice in three years) and the Golden Princess - 81 (2013), Sea Dream Yacht Club's Sea Dream II - 81 (2013), and the Caribbean Fantasy - 81 (2013). In addition, as the Miami Herald reported, Ponant’s Le Boreal - 84, Peace Boat’s Ocean Dream - 82, Victory Cruise Line’s Victory I - 78, and the Caribbean ferry, Kydon, - 58 all received failing scores in 2017.

20 cruise ships flunked surprise USPH sanitation inspections in five years. That does not seem particularly "rare" to me.

Also, remember that that Carnival crew members stated that the Triumph failed the USPH inspection about six weeks before the agency finally produced the official report. The same thing happened with the Carnival Breeze where crew members have talked about the failed inspection last month to the crew-center website but the CDC has not even published its report yet. 

It seems disconcerting, to me at least, that if the Centers for Disease Control and Prevention is really concerned about controlling and preventing disease on cruise ships, that it would sit on reports of potential public health hazards on several cruise ships for over a month.

January 5, 2018 Update: A reader left a comment below that the Regent's Seven Seas Navigator received a failing score of 79 (2013) raising the total number of cruise lines which flunked USPH inspection to 21 in the last five years.

Have a comment? Please leave one below or join the discussion on our Facebook page.

Photo credit: Jim Walker via Ship Life - The Pot Wash Blues

Carnival Triumph Officially Fails USPH Sanitation Inspection

Carnival TriumphThe Centers for Disease Control and Prevention (CDC) finally published the report of its sanitation inspection for the Carnival Triumph.  As you can read in the official report posted on the CDC website, the Carnival cruise ship received a failing score of 78. During its November 11, 2017 inspection, USPH inspectors numerous "heavily soiled" food preparation and storage surfaces among other shortcomings in the ship's food service areas. 

A score of 85 or lower is considered a failure. 

Over six weeks ago, the popular Crew Center reported that the "Carnival Triumph failed to pass the recent USPH Inspection. Centers for Disease Control and Prevention Inspectors boarded the vessel on November 11, at the port of New Orleans, Louisiana, and found multiple violations.  (The) CDC has not yet released an official report on their website, however, several crew members have reported that the final USPH score was 78."

The Triumph has still not filed a corrective actions report with the CDC. 

Earlier this month, we received a similar tip from Carnival crew members after on the Carnival Breeze, failed a USPH inspection in Galveston. According to these crew members, the USPH gave the ship a failing score of only 77. However, as was the case with the Triumph, the CDC did not disclose that the Breeze received a failed score nor did it publish the inspection report.  

We have received similar tips over the years from cruise ship employees, including from crew members on the Silver Shadow where crew members were instructed to hide food, dirty pots & pans and cooking equipment from U.S. health inspectors. The Silversea cruise ship eventually received a failing score of 82. CNN aired a special on the story.

Have a comment? Please leave one below or join the discussion on our Facebook page.

Photo credit: Whiskey5jda  CC BY-SA 4.0

Royal Caribbean Hikes Gratuities, Again

Shortly after the new year, Royal Caribbean will again increase the automatic gratuities which it charges its passengers. Royal Caribbean will hike the automatic gratuities which it adds onto its guests' accounts (by more than 7%) to $14.50 per person, per day. Passengers who stay in suites will pay even more, $17.50 per person, per day.

USA Today explains that a family of four will now pay more than $400 in automatic gratuities on a 7 night cruise which is one of the highest gratuities in the cruise business. 

The increase is the third in three years at the line. In early 2015, the Royal Caribbean's gratuity fee Royal Caribbean Automatic Gratutieswas $12.

Like rival cruise lines, Royal Caribbean has been drastically increasing its automatic gratuities. USA Today says that Royal Caribbean's gratuity charge has now jumped by nearly 21% since May 2015 (more than five times the rate of inflation). 

Cruise lines suggest that the extra gratuities go to the hard working crew members, but that's hardly true. Crew members used to receive substantially more when passengers used to directly hand them money as tips. Cabin attendants and waiters have stated that the auto gratuities go to the cruise lines which take a cut and distribute some of the money to non-tip earning crew members. 

The Swiss TravelNews site rightly contends that "the passengers indirectly pay a massive wage component of these employees."

Royal Caribbean says that passengers can lower or remove the automatic gratuities by by visiting the Guest Services desk. Expect this to happen, as many passengers don't like to pay gratuities when the service is average or to pay what the cruise lines should already be paying in wages. The same thing happened when Carnival hiked its auto gratuities. Carnival Hikes Pre-Paid Gratuities But Will Passengers Secretly Remove Tips?

We reported on a prior automatic gratuity increase in 2015 in Loyal to Royal? Expect to Pay Higher Gratuities! (And the Money's Not for the Crew). Not coincidentally, CEO Richard Fain has RCL stock now worth over $110,000,000. 

Matt Hochberg's Royal Caribbean Blog as the first to announce the gratuity increase. 

Have a thought? Please leave a comment below or join the discussion on our Facebook page. 

Scylla's Swiss Crystal Hits a Bridge

Swiss CrystalThe M/S Swiss Crystal river cruise ship collided with a highway bridge on the Rhine river near Duisburg, Germany last night.

The river cruise ship is operated by the Swiss shipping company, SCYLLA AG, which operates several dozen ships on the waterways of Europe.

Press Online reported that nearly 30 people were injured in the accident. The injury tally was reduced to 25 people injured as of this morning, with five sustaining serious injuries. Most of the passengers were reportedly Dutch. 

The 129 people were aboard the vessel, called a "hotel ship," which was traveling towards the Netherlands at the time of the incident. There were 103 guests and 26 crew members on the ship at Swiss Crystalthe time of the accident. There is no indication regarding the break down of those injured. 

About a hour later, another Scylla passenger ship reportedly came to the aid of the Swiss Crystal and took the crew members 103 passengers on board.  The passengers had the opportunity to continue the cruise or stay in hotels reportedly provided by the cruise company. 

European river cruises obviously do not have the same capacity as the larger oceangoing cruise ships, but they are not immune from hitting bridges, noro virus outbreaksfires, and more fires

Have a comment? Please leave one below or join the discussion on our Facebook page

Photo credit M/S Swiss Crystal - Scylla (bottom); Press Online (top); Getty Imges BBC News.

Swiss Crystal

View Older Posts