Celebrity Cancels Cruises Aboard Summit

Celebrity Cruises SummitCelebrity Cruises announced that it is canceling the April 8, 2017 cruise aboard the Celebrity Summit and is shortening the April 17, 2017 cruise from seven to only four days, passengers are reporting. Celebrity is offering a 25% cruise credit and $200 per person to go toward re-booking airfare. We received this message advising of the changes this past weekend:  

" . . . there are about 4000+ passengers who have just had their spring holiday ruined. Seems Celebrity Summit is having a problem achieving full cruising speed and is canceling cruises just two weeks out, with a horrible offer of compensation. The ship has had reduced ports & port times for a few weeks because it is hobbling along, all while Celebrity says "don't worry folks, no safety issues here." So now they have completely canceled the 7 days out of San Juan on 4/8/17 and reduced the 4/15/17 cruise for 7 days going out of San Juan to only 4 days. She looks to be going into dry dock for 10 days.

Imagine flying to San Juan for a 4 day cruise? The only air fare compensation is $200 per person which is ridiculous. You would think they would be working with each passenger to get them booked on another cruise for that week, but the passengers say that is not the case. They got an email saying you are canceled. Either completely or you are now on a mini cruise and we will refund you via on-board credit the prorated daily rate for your nice 7 day that is now a mini 4 day. Am not on this cruise personally but Cruise Critic has threads and each roll call does as well and it is apparent there are a lot of mad people. So if each person keeps their airfare and goes on this 4 day mini cruise they have to then get a hotel for 3 nights in San Juan for Easter week which is obscenely expensive. All these passengers are asking what to do....most do not seem to realize they have little to no rights..."

The Summit is apparently suffering from a reduction in its propulsion which has affected some of its prior cruises.

Passengers booked on these cruises are now expressing their natural frustration of having to try and find an alternative vacation at the last minute at high season when the hotels and airfare are appreciably higher. Many people have asked us for advice whether this is "legal."  Unfortunately, the legislation which the cruise passenger's advocacy group was successful in passing is quite limited in scope and provides no legal recourse under these circumstances. There is, of course, nothing that benefits anyone other than the cruise line in the ticket issued to the passengers. 

As a practical matter, affected passengers probably will lose at least a minimum of $1,000 each in higher airfare and hotels expenses. Considering that there are several thousands of passengers affected, these new and unexpected expenses will probably total well over several millions of dollars.

It's fanciful to expect that the cruise industry, which is bent on maximizing profits, notwithstanding the tremendous profits that they are collecting, will offer more than the nominal cruise credit and the minimal $200-a-person airfare amount. 

The cruise lines will remind passengers that they should always consider purchasing insurance which applies to this type of occurrence.

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Photo credit: Wknight94 - CC BY-SA 3.0, commons / wikimedia.

U.S. State Department Publishes 2017 Bahamas Crime & Safety Report

BahamasThe U.S. Overseas Security Advisory Council (OSAC) recently published its 2017 Crime & Safety Report regarding the Bahamas.

The council, which was established under authority of the U.S. Secretary of State, reached the following findings and conclusions:

Findings:

  • The Bahamas is a major Caribbean tourist destination with major cruise ship ports of calls in Nassau and Freeport. 
  • Over six million U.S. citizens visit the Bahamas each year.
  • Approximately 80% of tourists to the Bahamas are U.S. citizens.
  • The Bahamas consists of more than 700 islands and cays.
  • The Bahamas has a population of approximately 370,000.
  • 70% of Bahamians (around 260,000) reside on the island of New Providence, where Nassau is situated.
  • Another 15% (around 60,000) live on Grand Bahama, where Freeport is located.
  • The rest of the population is dispersed over several dozen outer islands (commonly referred to as the “Family Islands”).

Conclusions - Crime Threats:

  • Crime in Nassau is critical.
  • Violent crime reportedly dropped from 2015 to 2016 by double digit percentages in every category, although some observers have questioned the legitimacy of this claim.
  • Murders were down 24% from a record high in 2015 (111 in 2016 vs. 146 in 2015).
  • Despite the publicized numbers, crime continues to represent the primary security threat in the Bahamas.
  • The preponderance of reported violent crimes were perpetrated against local Bahamians and mostly occurred in areas of saturated criminality not typically visited by tourists.
  • However, New Providence has witnessed violent crimes in locations more commonly frequented by U.S. citizen tourists. In some instances, these incidents resulted in fatalities.
  • Criminality and violent crime has increased on Grand Bahama island, notably crimes involving the use of machetes.
  • Many criminals carry firearms, machetes, or knives, and these weapons are commonly brandished.
  • There were reports of firearms used in the commission of armed robberies, where the assailant assaulted the victim after the victim resisted.
  • Many armed robberies involved snatch-and-grabs involving purses, jewelry, cell phones, and cash.
  • Armed robberies, property crimes, purse snatchings, theft, fraud, and sexual assaults remain the most common crimes perpetrated against tourists.
  • In 2016, numerous incidents were reported that either involved tourists or occurred in well-known tourist locations.
  • Crimes occurred near popular tourist areas adjacent to the cruise ship port (Prince George Wharf) and the Cable Beach resort areas as well as the popular downtown area.
  • Several armed robberies of U.S. citizens have occurred in daylight hours in heavily frequented tourist areas.
  • The water sports rental industry is only loosely regulated, and in 2015, there were reported sexual assaults of U.S. citizens, including minors, by jet-ski operators.
  • The majority of these sexual assaults were reported to have occurred on relatively “safe” beaches within the confines of Paradise Island, which is heavily frequented by tourists . . .

We recommend to anyone traveling to the Bahamas (particularly Nassau) to also read the news accounts and editorials in the local newspapers in the Bahamas, the Tribune and the Nassau Guardian

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Photo credit: Bahamas government - Public Domain, commons / wikimedia.

Passenger Overboard from Carnival Victory

Carnival Victory OverboardMultiple news sources are reporting this morning that a Carnival cruise passenger went overboard last night / early this morning around 33 miles west / northwest of Cuba as the cruise ship was heading toward Cozumel.

A guest aboard the Carnival cruise ship told a newspaper in Texas that the ship’s PA system announced “man overboard” around 3 a.m. today. The young man reportedly went overboard from deck eight. 

"The ship made a 180 degree turn and a life jacket was thrown in the vicinity of where the man was thought to be. The life jacket was found floating several hours later . . .  The witness said the ship has been somber and quiet since the announcement."

The cruise ship reportedly departed from Miami on Monday.

There have been 289 people overboard since 2000, according to cruise expert Dr. Ross Klein.

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Norovirus on the Coral Princess

Coral PrincessThe Coral Princess arrived in Fort Lauderdale this weekend with 157 of 2,016 cruise passengers aboard the Princess Cruises' ship stricken with nausea/vomiting and diarrhea which the Centers for Disease Control and Prevention (CDC) suspect are symptoms related to norovirus.

The noro-infected passengers comprise 7.79% of the total passenger population on the ship. 25 of 881 (2.84%) crew members are also infected.

The CDC was unable to conclude where the norovirus came from. I am not aware of a single instance when the CDC has pinpointed the cause of a cruise ship disease outbreak. Unfortunately, the public is often left with the "blame game" of wondering whether the cruise ship food or water was contaminated (which the CDC and FDA generally say are the most likely causes of gastrointestinal outbreaks), or the outbreak was caused by a sick galley worker, or was brought aboard by sick passengers, and then spread because of inadequate hygiene and poor cleaning procedures.

Several years ago, Time magazine published an article titled 13 Worst Norovirus Outbreaks on Cruise Ships. The overall winner of Time's top 13 list was Princess Cruises which had five outbreaks on its brand alone: Crown Princess (January 2010) with 396 ill; Crown Princess (February 2012) - 363; Ruby Princess (March 2013) - 276; Coral Princess (February 2009) - 271; and Sun Princess (July 2012) - 216.

The last norovirus outbreak involving the Coral Princess was in April 2015.

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Photo credit: Roy Luck - CC BY 2.0, commons / wikimedia.

Hat tip to the popular Crew Center blog which first covered the outbreak. 

Drowning on the Anthem of the Seas?

Anthem of the SeasToday, I received emails from passengers, who disembarked from the Anthem of the Seas, that there had been a drowning on the Royal Caribbean ship yesterday.  One guest stated:

"We departed Anthem of the Seas this morning wondering whether there was a death in the main outdoor pool this week. While there were multiple medical emergencies onboard during this cruise, the pool incident was the most talked about amongst guests. This was the first week RCCL had lifeguards onboard. My husband was walking through the pool area when he heard clapping as if someone was doing a stunt in the pool. Then he said the medical response team was called and rushed to the scene and used a defibrillator. The main pool was closed for the rest of the day while security did their investigation. Some passengers said it was a drowning. We also noticed on the itinerary channel that the ships course changed to head directly to the coast as if it were meeting a helicopter. Perhaps that was for any earlier emergency." 

Another guest stated: "A lady drown this week aboard the Anthem."

An eight year old child drowned on the Anthem nine months ago.  That incident was one of four drownings or near-drownings involving children which occurred on Royal Caribbean ships (Liberty of the Seas, Oasis of the Seas and  Independence of the Seas) in the last two years. An adult woman also reportedly drowned on the Anthem last August.  

Ironically, Royal Caribbean just announced that it would begin to employ lifeguards on its ships. The Anthem of the Seas was one of the first ships in the Royal Caribbean fleet to be staffed with lifeguards this month.

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Update: I received the following message from a guest: "My family was on this same cruise on Anthem of the Seas this past week and can confirm that an older woman in her 60's or 70's did die in the outdoor pool on Friday. My wife and I were in the medical clinic with the nurse when her deceased body was wheeled in. During my follow-up appointment with the doctor on Saturday I asked the doctor about this woman and he confirmed to me that she died by drowning in the pool but it was not yet determined if there was an underlying medical cause, such as a heart attack, etc."

March 20, 2017 Update: This from another guest on the ship: "I was at the pool 2 feet away, from where she entered. I think she was much older than 70's maybe even 90. She got in to swim, she swam a slow crawl across the pool. She knew how to swim and went the diagonal length, the guard was watching her. When I looked back She was motionless in the water near where she got in. The guard and I saw at the same time. He prodded her with his life float, no response. Then again , no response. He went In and got her out fairly fast. I would have gone in after the first prod, but it was only a couple seconds. She knew how to swim, had to be underlying event."

 

Photo credit: GlynLowe.com, Hamburg, Germany - Anthem of the Seas - Cruise Ship in Hamburg, CC BY 2.0, commons / wikimedia.

Is Too Much Ever Enough? NCL to Gouge Customers Again

Travel Weekly and Cruise Critic are reporting that Norwegian Cruise Line (NCL) is raising gratuities on April 1st from $13.50 per person, per day, to $13.99, on all ships except the Norwegian Sky. Daily gratuities for standard cabins on the Norwegian Sky will increase to $18.99 (an increase over 40%). 

Travel Weekly says that NCL will increase daily gratuities for suites from $15.50 to $16.99 on all of its ships except for the Sky where it will charge $21.99. 

It seems that there is no limit to the greed of cruise executives. NCL CEO Frank Del Rio just spoke at Seatrade Global about how the stock market was at all time high and fewer regulations and President Trump's pro-business tax cuts were good for his business. Del Rio collected nearly $32 million in Miami Cruise Ship Capital of the World2015

Del Rio's NCL has gouged its customers before, with extra charges, including increased room services charges, automatic gratuities and restaurant cover charges. He made this statement at an earning conference in 2015: "... we have looked across the fleet to identify areas where marginal changes ... can be implemented to improve performance. A few examples include a 6.7% average increase in beverage prices, the introduction of a nominal room service fee and lower costs from renegotiated shore excursion agreements. To put into perspective how these small changes can add up quickly, every dollar increase in yield translates to approximately $15 million to the bottom line."

Of course, all the major cruise lines nickel-and-dime their customers. Royal Caribbean just began charging for room service and, in the past, increased its gratuities while attempting to create the appearance that the increases were for its hard-working crew members (Read: Loyal to Royal? Expect to Pay Higher Gratuities! And the Money's Not for the Crew). Carnival Corp. did exactly the same thing while it also pocketed the increased gratuities (Read: Carnival Hikes Pre-Paid Gratuities But Will Passengers Secretly Remove Tips?)

Today, I read an article by David Grace Author titled When Greed Is Thought To Be A Virtue - When More Is Never Enough. He discusses what he calls the "more-more-more-until-it-all-blows-up" business phenomenon. The cruise executives, Del Rio in particular, put on quite a demonstration of unbridled greed at the Seatrade Cruise conference last week. The CEO's have an unhealthy, unchecked pursuit of profits in an industry which has always overreached into the American public's pockets.  The cruise industry pays virtually no taxes, exploits their workers from around the world, and still nickle-and-dimes their tax-paying customers whenever they have a chance. 

When is enough, enough? 

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Photo credit: Marc Averette - CC BY-SA 1.0, commons / wikimedia.

Jail Time for Captain of Reef-Destroying Caledonian Sky?

There's still considerable talk about the ecological damage caused by the Caledonian Sky cruise ship which smashed a wide area of coral reef in Raja Ampat, Indonesia two weeks ago.

The local Minister for Maritime Affairs was quoted as saying that the damage to the ancient coral reefs was "devastating and irreparable," according to an article in Rappler titled Indonesia says captain of cruise ship that destroyed coral reefs may face imprisonment.

The Bahamian-flagged cruise ship ran aground at low tide, although it was equipped with radar and GPS monitoring instruments.

The ship was reportedly carrying 102 passengers and 79 crew members on a 16-day trip from Papua New Guinea to the Philippines.

The ship's operator, Noble Caledonia, was operating the vessel under a long term charter from Salen Ship Management. Noble Caledonian offered a token apology but concentrated on defending itself and its master who grounded the vessel on the reef, saying: "We are one of the leading expedition cruise companies which specializes in expedition tours to remote locations such as this, in addition to which we take protection of the environment very seriously indeed. The Master on duty at the time is one of the world’s leading expedition Captains."

The master, Keith Michael Taylor, on paper at least, seems to be an experienced mariner, according to Captain Taylor Caledonia Sky his resume on Linked-In. Before working for Salen Ship Management for the past two years as the captain of the Calendonian Sky, he served as a captain with Orion Expedition Cruises from 2008 to 2014 and, before that, for Windstar Cruises for one year.  He also served as a captain for Clipper Cruise Line for eight years and for Spice Island Fleet, Great White Fleet and Windjammer Barefoot Cruises dating back to the early 1990's.

Newspaper accounts, however, are highly critical of the captain. Some suggest that he did not wait for a report of the damage to his vessel or the reef. Tugs pulled the cruise ship across the reef, further damaging the coral. One newspaper says that Captain Taylor attempted to break free from the reef and made the damage even worse even though he was ordered to stop. He then sailed the ship out of the jurisdiction. One newspaper said that the captain "seems to be content by leaving the matter to the insurance company." 

Approximately 17,200 square feet of coral were destroyed in the mishap, although a more recent estimate placed the extent of the damage much higher.  Estimates of the damages are in the range of a little over $1 million to over $18 million.  But the destruction cannot be easily fixed and the reefs may take over 100 years to regenerate.  

One newspaper reported that the local ministry said “the destruction of the Radja Ampat coral reefs, which were developed by nature over hundreds of years, occurred in less than one day. It is simply impossible to restore that part of Radja Ampat. Fish that were normally seen in that particular area are all gone.”

Photographs posted (bottom) after the grounding show rubber dinghies deployed bearing the name of the Swedish management company, Salen Ship (salenship.com).

Captain Taylor committed an environmental crime under Indonesian law; he is subject to imprisonment for recklessly destroying the country's natural coral resources. But whether he spends even a day in jail seems unlikely. As explained in my recent article The "Trump Effect" - Cruise Industry Reinforces Its Image as an Enemy of the Environment, there are few travel industries which can wreak havoc on rare, bio-diverse marine habitats as effectively as the cruise lines. And there are no cruise lines willing to see their captains face criminal responsibility when they run aground on or drop or drag an anchor over an ancient coral reef.

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 Photo credit: Top - Linked-In; Middle - Indonesian Ministry of Maritime Affairs; Bottom - Indonesia Expats 

Caledonia Sky Reef Damage

 Salen Ship Management - Caledonia Sky

Ponant Diverts L'Austral to Manilla for Safety Inspection

Ponant L'AustralCruise Critic reports that Ponant has diverted its cruise ship, L'Austral, because of safety concerns due to two separate accidents earlier this year when the French luxury cruise ship struck objects while sailing. 

In January, the cruise ship struck a floating object in the Sub Antarctic Islands. In February, L’Austral struck an undersea rock while sailing in New Zealand, causing damage to its hull.

Ponant chose to avoid the ship sailing into the Sulu Sea. L'Austral was forced to skip its port visit to Borneo.

The vessel's certification society reportedly requested Ponant to undergo an inspection in a port near Manila, from March 16 to 29, 2017, in order to check the ship's hull for damage. 

L'Austral has been in the news several times in the last two years. In August 2016, an excursion vessel carrying two dozen passengers from L’Austral began taking on water and eventually sank in waters near Greenland. The cruise passengers were rescued at the last minute.

In November 2015, L'Austral rescued several hundred passengers from another luxury cruise ship operated by Ponant, Le Boréal, which caught on fire when the ship was sailing north of the Falkland Islands. The fire and evacuation efforts were far more complicated than initially reported.

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Photo credit: Orlovic - CC BY-SA 3.0, commons / wikimedia.

Royal Caribbean to Charge Room Service Fee

Royal CaribbeanTwo popular cruise blogs, the Royal Caribbean Blog and Cruise Fever, are reporting that Royal Caribbean will soon begin to charge its guests a fee of $7.95 for room service from the All Day Menu and the American Section of the breakfast menu.

Cruise guests reportedly will still be able to order complimentary continental breakfast without incurring additional fees. Guests in suites will not be charged service fees.

The service fee will begin on sailings after March 27, 2017.

Royal Caribbean announced the change on its Twitter feed, much to the disappointment of its followers.

Royal Caribbean follows other cruise lines, like NCL (Read: NCL Gouges Guests with New Charges), which also charges a $7.95 room service charge. Carnival also announced a similar fee several years ago.

Most of the major cruise lines have been accused of nickel-and-diming passengers. Many cruise passengers have complained that room service should be included in the traditional inclusive-cruise fares. 

Don't think for a second that the new room service charges are for the hard working crew members.

Marginal increases in services like room service puts big bucks into the cruise executives' pockets.

NCL's CEO Frank Del Rio said in May 2015: "... we have looked across the fleet to identify areas where marginal changes that are commensurate with market conditions can be implemented to improve performance. A few examples include a 6.7% average increase in beverage prices, the introduction of a nominal room service fee and lower costs from renegotiated shore excursion agreements. To put into perspective how these small changes can add up quickly, every dollar increase in yield translates to approximately $15 million to the bottom line."

Del Rio collected nearly $32 million in compensation that year (2015). 

In June of 2015, Royal Caribbean hiked the automatic daily gratuity on its cruise ships by nearly 8% to $12.95 per person. USA Today wrote at the time that with this increase, a family of four will pay more than $350 in service charges on a typical seven-night cruise -- one of the highest levies in the cruise business.

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Photo credit: Jim Walker

Update: We are receiving a number of humorous comments to the article on our Facebook discussion, including this one: "Next thing you know they'll put coin operated toilets in all the cabins." 

The "Trump Effect" - Cruise Industry Reinforces Its Image as an Enemy of the Environment

Falmouth, Jamaica Dredge and FillYesterday, I attended the annual Seatrade Global conference in Fort Lauderdale. In the morning, the "state of the industry'' featured the usual cruise tycoons extolling on the billion dollar cruise industry. Carnival Corporation's CEO Arnold Donald, Norwegian Cruise Line Holdings CEO Frank Del Rio, MSC Cruises Executive Chairman Pierfrancesco Vago, and Royal Caribbean Cruises CEO Richard Fain all spoke glowingly to an audience of enthusiastic cruise attendees that the cruise lines were enjoying a booming business.

The most talked about statistic was that over 25 million passengers around the world will be welcomed on board cruise ships this year.

But there was a troubling undercurrent at the convention. 

“NCL's cruise executive, Frank Del Rio, who received nearly $32 million in compensation in 2015, said that the industry was benefiting because of what he called the "Trump Effect." 

CNBC reporter and moderator, Susan Li, encouraged Del Rio to explain the "Trump Effect" to the attentive audience.  

Del Rio said that because of President Trump, the stock market was at all time high and fewer regulations and pro-business tax cuts were good for his business.

Del Rio also said that he "loved" the NCL cruise destinations, including cruises to his native Cuba, "because they make us money."   

Del Rio's comments about the "love" of more money and "fewer regulations" seem to be the essence of the "Trump Effect." President Trump is aggressively taking steps to gut the Environmental Protection Agency (EPA), as evidenced by his appointment of Oklahoma attorney general Scott Pruitt to head that federal agency. Pruitt has a record of trying to destroy the environmental protections that the EPA is responsible for enforcing. He has built his political career by trying to undermine the EPA’s environmental protections and has even disputed the effects of climate change. 

Cruise Ship Smashes Reef in Raja Ampat, IndonesiaThe cruise industry has always struggled with its environmental image.

Just two days ago, a British cruise ship smashed into a pristine and beautiful reef on Raja Ampat in Indonesia and then caused further damage when the captain insisted that tugs drag the cruise ship off the ancient reef.

There are few travel industries which can wreak havoc on rare, biodiverse marine habitats as effectively as the cruise lines. 

Damaging reefs is not an usual event in the world of cruising, as the cruise lines have recently demonstrated time after time. But the damage is not just due to the reckless operation of cruise ships but is often the intentional acts of dredging old reefs and filling native mangroves with the pulverized coral to make way for deeper ports in the Caribbean to accommodate the larger and large cruise ships which are dominating the cruise industry today.

Of course, the cruise industry just witnessed the spectacle of the Department of Justice fining Princess Cruises a record $40,000,000 fine after its investigation uncovered wide-spread illegal practices involving dumping oil at sea around the world by the Caribbean Princess, Star Princess, Grand Princess, Coral Princess and Golden Princess over the course of nearly a decade. Meanwhile, the cruise executives at the helm of the Princess organization at the time of the dumping have continued to be promoted to lucrative positions in the Carnival corporation

"Magic pipes" and shady environmental shipboard practices have long been part of the history of the cruise industry.

The fine seemed to be déjà vu of the early 2000's when the major Miami-based cruise lines, NCL, Carnival and Royal Caribbean, paid tens of millions of dollars in fines and pled guilty to multiple felonies for dumping oil into the oceans, falsifying ship logs and lying to the U.S. Coast Guard about the environmental crimes.

Reef Damage in Cayman IslandsSo, in an industry with a history like this, it's troubling to see a CEO of a major cruise line excited about the benefits of fewer environmental regulations under the Trump presidency. Yes, the cruise executives will earn lots of more millions of dollars, but the reefs and waters around the world will pay a heavy price for such short-sightedness.

Interested in more articles about the "Trump Effect?" Read:

Skift (by Hannah Sampson) - Cruise Executives at Odds Over the Trump Effect.

Seattade (by Anne Kalosh) -  Strong demand, record orderbook, China, 'Trump effect' boost cruising, top leaders say.

Miami Herald (by Chabeli Herrera) - Cruising is booming, thanks in part to the ‘Trump Effect,’ but there’s a catch.

Take a moment and read: Donald Trump is preparing to make massive policy changes at the EPA and Trump to environment: This is war.

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Photo credits:

Top - Dredge and fill in Falmouth - Jamaca Gleaner

Middle - Reef in Raja Ampat, Indoneasia - AFP via the newspaper

Bottom - Anchor damage in Cayman Islands - Don Foster's Dive Cayman via Cayman Compass

Cruise Mystery Involving the Carnival Magic in Roatan?

Roatan Honduras Carnival CruiseI received the following four messages from passengers on the Carnival Magic who all reported that several people apparently did not return to the Carnival ship in Roatan at the end of last week. The Magic reportedly used its spot lights to shine into the beach and surrounding areas for the passengers who went ashore.     

  • "Were just back from Carnival Magic. Our ship was docked in front of Carnival Breeze. In Roatan we (both ships) didn't leave port until 10:00 p.m. We were supposed to leave at 6:00 p.m. Our ship had their ships spot light in Mahogany Bay waters looking for someone or something. Flash lights all over the beach area and island area in the port by people looking for something or someone. We asked several security people and crew on board afterwards, and no one would tell us what happened and said they either didn't know or can't talk about it. That night the Captain indicated they were waiting for clearance from the Honduran officials. We've never had to wait for clearance on the 7 other times we've been there, especially too because they own the port area."
  • "Hello. I recently returned from a cruise on Carnival Magic. On the 8th we were delayed nearly six hours in Roatan. None of the employees would tell us why. Also we were blocking the Carnival Breeze so they too were delayed. Around the time we were suppose to debark they announced the names of four people who had yet to board. Everyone on both cruises are dying to know what the cause of this massive delay was." 
  • "Aboard Carnival Magic, and four passengers did not return to ship last night in Roatan. We watched searchers combing through the port area, boats with spotlights, and the ship using the big searchlight. Magic and Breeze were delayed by about five hours in their departures. Never saw anyone brought back aboard. Everyone was very tight lipped. Breeze was berthed behind us so they could not leave till we did. They called the names repeatedly onboard, and we watched them methodically searching the whole port area and surrounding waters. I hope they were just laid up drunk somewhere, but someone suggested that maybe it was an intentional disappearance." 
  • I would like to know where I can find out what really happened in Honduras March 8th when the Carnival Magic was at port until 10:30 p.m. looking for 4 missing passengers.

There is no indication that the passengers met with foul play of any kind, although it appears unusual for this to occur.

In the past several years, there have been several reports of passengers "disappearing" in cruise ports from time to time, primarily in Jamaica, although these instances have been intentional in nature.  The passengers inevitably were "found" and had apparently taken an extended vacation.  

Does anyone have reliable information regarding what, if anything, happened in Roatan last week? 

Have a thought? Please leave a comment below or join the discussion on our Facebook page. 

Photo credit: Roatan booth at Seatrade Miami 2014 - Jim Walker 

Safety at Sea: Cruise Ships & Terrorism

CBS New York aired a short special last night titled Elite NYPD Team Protects City From Dirty Bombs, Waterborne Threats.

The video focused on the efforts of a special unit of the NYPD’s Counter-Terrorism Division which concentrates on protecting the hundreds of cruise ships and other maritime vessels which enter and leave the ports of New York and New Jersey each year.

The special begins with the Norwegian Gem returning in the predawn hours to New York after ten days at sea. Unbeknownst to the passengers, the NCL cruise ship was being swept for a dirty bomb before it entered the port. 

The New York anti-terrorism team reportedly uses radiation detection devices and sonar to scan the ships and docks for explosive devices.

The special briefly discusses the deadly attack on the U.S.S. Cole in 2000 and the last month's suicide attack on a Saudi Arabian frigate, both occurring in the Red Sea near Yemen, which we have mentioned several times in other articles. 

The CBS crew interviewed the CEO, Dan Richards, of a security company called Global Rescue, which CBS says provides crisis response and evacuation options to travelers. Mr.Richards mentions that that "ISIS and other terrorist organizations are planning these kinds of operations.” This is a sentiment expressed by several U.S. naval commanders in the recent past. Read: Terrorists on the Ocean: Sea Monsters in the 21st Century by Captain Robert N. Hein, U.S. Navy.

Many travelers may be comforted by these security measures in New York and other major seaports like Miami and elsewhere. But, at the same time, the special underscores the lack of security in ports of call outside of the U.S., in places like the Caribbean and North Africa, where the port countries lack the resources to implement sophisticated anti-terrorism plans.

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Royal Caribbean Cruise Executive Concerned About Crime in Nassau

Oasis of the Seas Nassau BahamasThe Tribune newspaper in Nassau reports that during a meeting between the CEO of Royal Caribbean International brand, Michael Bayley, and Prime Minister Perry Christie, the cruise executive stated that he is “concerned” about high levels of crime in the Bahamas. 

Mr. Bayley says that he has previously communicated his concerns regarding the issue of crime affecting his Royal Caribbean customers to the Bahamian government through the Florida Caribbean Cruise Association (FCCA).

He claims that his cruise line's ships bring around 1,700,000 guests to the the Bahamas each year. However, if his cruise customers do not feel safe visiting the country, they will no longer vacation in the Bahamas, he says. 

Many cruise passengers to Nassau have told us over the last few years that they do not get off of the cruise ship upon arriving in the Bahamas because of crime ashore. 

Mr. Bayley says that Royal Caribbean is "committed to maintaining a concrete relationship with the country and plans to double visitor numbers over the next 10 years."  If true, this is an ambitious goal given the high crime rate in Nassau and the opening of ports in Cuba to Miami based cruise lines. 

Ironically, the Royal Caribbean CEO was meeting with the Bahamian Prime Minister about the development of the cruise line's private destination in Coco Cay, Bahamas. With the development of a large fixed pier, the priavte cay will be able to receive larger cruise ships including the Oasis-class ships which carry up to 5,400 passengers.

As reflected in the comments to the article, many people feel that numerous  islands in the Bahamas are being developed as private resorts for the cruise lines to escape the problems with crime and trash which detract from Nassau's reputation as a top cruise port. 

In a PR news release, Royal Caribbean promised to increase the number of Bahamians employed by the cruise line in the next five years. This is an issue where the cruise line has failed miserably in the past. Compared to other countries like Jamaica where there are many thousands of cooks, cleaners and cabin attendants working in Royal Caribbean ships, there are relatively few crew members from the Bahamas working for Royal Caribbean.

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March 9, 2017 UpdateGovt Should Be Concerned At Cruise Line’s Worries.

Photo Credit: Royal Caribbean Oasis of the Seas in Nassau, Bahamas - Baldwin040 - CC BY-SA 3.0, commons / wikimedia.

NTSB Cites Human Error in Carnival Pride - Pier Crash in Baltimore

Carnival Pride AllisionThe National Transportation Safety Board (NTSB) released its report yesterday regarding the allision* between the Carnival Pride and the pier and passenger walkway in Baltimore last year. 

On May 8, 2016, the Carnival Pride was attempting to dock at the cruise terminal in Baltimore, Maryland, when the ship's bow struck the pier and an elevated passenger walkway on shore, causing over $2,000,000 in damages.

The Carnival cruise ship was returning from a cruise to the Bahamas. It had previously taken on a pilot while it was in U.S. inland waters. 

The staff captain later took the helm and was navigating the Pride to the terminal. As the ship approached the pier, the angle of approach was too steep and the speed was too fast.

The captain took control of the ship from the staff captain and applied full thrust away from the berth to slow the ship but not before the bow struck the pier support columns.

The NTSB concluded that the probable cause of the crash was the staff captain’s errors during the docking maneuver (approaching the pier with excessive speed and at too steep of an angle) and the captain’s insufficient oversight. 

You can see photos of the extensive damage here.  

Read the full report here

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Photos credit: Top - CBS Baltimore; bottom - NTSB report via gCaptain.

* Definition of "allision:" the action of dashing against or striking upon; example - by a vessel against an object ashore, in contrast to a "collision" between two vessels.  

Carnival Pride Allision Baltimore

Coast Guard Medevacs 89-year-old Passenger From Seven Seas Explorer

The Defense Video Imagery Distribution System (DVIDS) reported yesterday that the U.S. Coast Guard rescued an ill passenger from a luxury Regent cruise ship.

According to DVIDS, a Coast Guard MH-65 Dolphin helicopter medevaced an 89-year-old passenger man from the Seven Seas Explorer cruise ship on March 7, 2017. The Regent cruise ship was sailing around 25 miles southeast of Islamorada, Florida. The passenger was transferred to Jackson Memorial Hospital in Miami for medical care.  

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