Royal Caribbean Bars Pregnant Passenger, Then Apologizes

News sources in Canada are reporting that Royal Caribbean barred a woman from cruising with her family after she admitted that she was pregnant but didn't have a note from her doctor stating that she was fit to travel. 

Global Toronto states that Michelle Ligori, her husband and their two sons were booked aboard Royal Caribbean's Oasis of the Seas out of Fort Lauderdale.

According to the television station, the following exchange took place between Ms. Ligori and a cruise line representative. 

Oasis of the Seas"The girl at the counter said, ‘Any chance you're pregnant?'" Ligori said. "And I was taken off guard and said, ‘Yes, I found out a few days before we left,' and she said, ‘Do you have a note?' She told us you cannot get on without a note."

The station further states that Ligori was positive on a home pregnancy test but she had not seen her family doctor yet. She and her husband did not want to say anything to family members or their two young sons because the pregnancy was at the very early stages. She was in compliance with the cruise line's pregnancy restriction which prohibit cruising after 24 weeks of pregnancy.

"We were treated like parasites," Ligori said of Royal Caribbean.

Ms. Ligori scrambled to obtain a doctor's note but the cruise ship sailed. The couple spent $1,200 for additional hotels, taxi fares and a flight for her family to catch the cruise in the Bahamas two days later.

Royal Caribbean initially refused to compensate her until the media began covering the story. When the case went public, the cruise line contacted the family to offer an apology and refund them for the missed days and their expenses. 

We have written about cruising while pregnant before: Pregnancy & Cruising: What To Expect If You Are Expecting.

 Photo Credit: Wikipedia / Baldwin 040

 

 

Norwegian Cruise Line Wins Worst Cruise Line in the World Award

Nicolas-1It's been a while since I awarded my "Worst Cruise Line in the World" award. Quite frankly, I became tired of giving it to Carnival and Royal Caribbean every month.  But a reader of Cruise Law News just sent me a story of little Nicolas Colucci, age 5, who underwent emergency surgery after doctors found a "a large cancerous tumor growing inside his liver." He is now undergoing chemotherapy. 

The Lil' Mama website explains that the Colucci family bought a family cruise on Norwegian Cruise Line (NCL) that was scheduled for June 1, 2014. The family asked NCL to reschedule their cruise to another date. NCL refused.  NCL wouldn't bend their corporate policies regarding medical emergencies - not even for a child battling cancer. You can read about the dreadful story here.

This is not the first time that NCL has acted in such a heartless manner. 

A couple of years ago, I wrote about a man from Key Largo who purchased a NCL cruise on the Norwegian Sky leaving from Miami. But his brother died, and the funeral was in Georgia on the day the cruise ship sailed. So he notified NCL, asking for a credit on a future cruise. NCL said no. He asked for his cruise to be donated to charity (Make-A-Wish). NCL said no.

Now comes the sick part. NCL then re-sold the cabin to someone else. Yep. NCL got a double profit due to the death of a guest's brother. Really sick. 

NCL is active on Twitter @CruiseNorwegian, so I tweeted a reference to the article.

No response.

NCL's "Executive Vice President of Global Sales and Passenger Services," Andy Stuart, is also active on Twitter @nclandy. So I tweeted him "Double cruise profit for death? Say it aint so Andy!"

No response.

Nicolas-2NCL should have permitted a child with cancer and parents go on a once-in-a-lifetime cruise. Or make a small donation in memory of their customer's brother. But to double sell the cabin under these circumstances?  It's cruel, greedy and outrageous.

Last year, I wrote again about NCL. A grandmother who drives disabled kids to school booked a cruise aboard the Norwegian Jewel for her family and grandkids at the cost of over $4,000. Then Superstorm Sandy struck, submerging her home under four feet of water. The storm ravaged her home, leaving her with nothing. She asked NCL to reschedule or refund her cruise. NCL said no way.

She appealed to NCL CEO Kevin Sheehan but the cruise line and its CEO wouldn't make an exception. Absolutely no refund or rescheduling. Heartless.

Yesterday, I attended a hearing before Senator Jay Rockefeller entitled "Improving Consumer Protections for Cruise Passengers." Cruise passengers testified regarding all types of harsh conduct by cruise lines who hide behind the unreadable fine print in their one-sided, passenger tickets. At one point during the hearing, Senator Rockefeller exclaimed that he was "fed up" with the cruise lines and their "callousness."

NCL is all smiles when it sells a family a "cruise of a lifetime." But when death, disaster or a medical emergency strikes, it shows its true colors.

There's a reason why greedy cruise lines like NCL have a problem with their reputation. They are incredibly wealthy. They incorporate overseas and fly foreign flags of convenience. They avoid U.S. wage, labor, and safety laws to escape responsibility. They pay virtually no taxes.

NCL may have a great marketing image, but it can be your worse enemy in a time of true need.

Have a thought? Leave a comment below or join the conversation on our Facebook page. And let NCL know what you think by contacting them below:

Kevin Sheehan NCLNCL Corporation Ltd.
7665 Corporate Center Drive
Miami, Florida 33126

Corporate: (305) 436-4000

Andrew Stuart
Executive Vice President of Global Sales and Passenger Services
astuart@ncl.com
(305) 436-4000 

Andrew Stuart's twitter account: @nclandy

Kevin Sheehan (photo right)
Chief Executive Officer
ksheehan@ncl.com
(305) 436-4000

NCL Twitter: @CruiseNorwegian

July 26 2014 Update: According to a FOX NEWS station today, a "CEO of a popular cruise line reached out to the Colucci family to offer them a free cruise. The CEO asked that his cruise line not be named because he said he was genuinely touched by their story and didn't want any publicity for his gesture."

So who was the CEO?  Which cruise line did the right thing?

Here's a clue:

Last year, NCL abandoned a grandmother (and her grandchildren) after she bought a NCL cruise when her home was destroyed by Hurricane Sandy.  NCL CEO refused to reschedule his customer's cruise. But Royal Caribbean stepped up to the plate and gave the family a free cruise. Read the story: Norwegian Cruise Lines Abandons Sandy Victims, While Royal Caribbean Steps Up to the Plate!  

July 27 2014 Update: The story goes viral. First a  national Fox News station covers the story and then the U.K.'s Daily Mail (the largest online newspaper in the world) covers it. Bad Karma for NCL.

 

Cruise Ship Safety Hearing: Senator Rockefeller Demands Accountability From Cruise Lines

At the hearing today before Senator John (Jay) Rockefeller regarding the “Cruise Passenger Protection Act (S.1340): Improving Consumer Protections for Cruise Passengers," three women told the committee their horrific experiences on cruise ships.

All of their accounts involve the common theme of a lack of basic consumer protections. Laurie Dishman was a victim of rape, Amanda Butler's mother experienced medical neglect leading to her death, and Kimberly Ware travel led aboard the carnival Triumph that suffered a complete power loss. 

Chairman Rockefeller has explained the purpose of the hearing as follows: “This hearing – along with the other hearings and inquiries I have made into the cruise industry since I have been Chairman of this Committee – are about one thing, accountability. When it comes to the cruise industry, we have been doing our job, while the industry has not. We have held hearings, we have analyzed the data, and we Cruise Ship Safety Hearinghave talked to many different people with experience in this industry. This oversight has led us very clearly to the conclusion that we have to act and pass legislation to better protect consumers. No other passengers should have to suffer when there are basic steps that can and should be taken to protect their safety and health.”

Laurie Dishman (testimony here) was a victim of a violent rape aboard a Royal Caribbean cruise ship (photo right with her father, Bill Dishman).

Although she was strangled (with ligature marks left around her neck) and the rapist impacted her tampon while assaulting her, the FBI quickly ended its limited investigation the same day that the cruise ship returned to port. The cruise line acted outrageously after the rape, sending officers into the cabin who sat on the bed where the rape occurred and the ship doctor handed her garbage bags and instructed her to return to the crime scene and collect evidence.

Amanda Butler's (testimony here) mother was a victim of medical neglect aboard the Carnival Conquest. It took Carnival 15 minutes to send a nurse to the scene but she arrived without a defibrillator. The medical center was closed and it took additional time to open the infirmary. The Butler family flew Ms. Butler to a trauma center via a private jet but she died two weeks later. You can read an interview with Amanda here

Ms. Butler explained at the hearing that Carnival sued her family for the $1,200 in medical expenses charged for the negligent medical care.

Kim Ware (testimony here) was a passenger aboard the ill-fated Carnival Triumph. Although a long time cruiser, she had no idea of the onerous terms, limitations, and disclaimers buried in the cruise ticket when the engine room ignited and the cruise ship lost power and drifted in the middle of the Gulf of Mexico. 

There is evidence that things have gotten worse for crime and medical malpractice victims on cruise ships over the years.  Ms. Dishman's testimony revealed that:

  • There is substantial under-reporting of crimes on cruise ships. For example, in 2011, there were 563 alleged crimes reported by the cruise lines but only 105 publicly disclosed.
  • Few cruise ship crimes are investigated and prosecuted. In 2012, the FBI opened only 18 cases and there were only 4 convictions.
  • The cruise lines do not disclose when a crime involves a minor.  There are sexual predators (both passengers and crew members) on cruise ships. Passengers deserve to know if children have been sexually abused in child daycare centers and in their cabins on prior cruises.
  • The medical care on cruise ships is often substandard. Cruise lines try to isolate themselves when they main or kill passengers through incompetent doctors and bad medical care. Most cruise lines claim that ship doctors are “independent contractors” for whom they are not liable. Few consumers understand this, until it is too late.
  • The cruise ship passenger tickets, drafted by cruise line defense lawyers, are one-sided, unfair and entirely anti-consumer and pro-cruise line.

To address these concerns, Chairman Rockefeller introduced the Cruise Passenger Protection Act. The proposed law will improve consumer protections by establishing the Department of Transportation (DOT) as the lead federal agency for cruise ship passenger protections. The bill will require the DOT to set standards for providing consumers with a clear language describing the passenger's rights in the cruise ticket. The bill will also establish a consumer website, provide the DOT the authority to investigate complaints, and create an advisory committee for passenger consumer protection.

The bill will further help consumers by requiring accurate crime data to be published by cruise lines on an internet database. The cruise line will have to reveal whether the victims is a minor. The legislation will strengthen requirements for surveillance cameras public areas and establish requirements for the retention of surveillance videos. The bill will establish a victim advocate to assist the victim, and help the victim understand her rights. 

It's about time that Congress passed a bill like this. 

Bad Medical Care, Lack of Accountability, Plague Cruise Industry

One of the dangers which cruise passengers face is incompetent medical care provided by non-U.S. doctors and nurses. And when these go wrong in the high seas, most cruise passengers don't realize that the cruise lines are not legally responsible for the malpractice of the cruise ship medical team. 

One of our ten most outrageous cruise stories last year focused on the extraordinary steps the cruise lines take to avoid responsibility when cruise ship doctors maim or kill cruise passengers. I also suggest reading: If The Ship Doctor Kills You, Too Bad.

Tomorrow at the Senate hearing on cruise safety there will testimony that it took 15 minutes before cruise ship medical employees arrived after Armada Butler's 51 year old mother collapsed during a Carnival Conquestcruise aboard the Carnival Conquest. In a NBC Channel 6 interview, Amanda said it took even longer to get inside the closed medical facility on the ship where the defibrillator was located.

The family flew Ms. Butler from the Cayman Islands (where she was medically disembarked) to the Ryder Trauma Center in Miami via private jet, but she died two weeks later

Local cruise celebrity Stewart Chiron defended the industry, telling NBC 6 "It looks like in some cases, persons are upset about certain responses . . . but you see the same types in complaints on shore."

But unlike shore-side cases where doctors commit malpractice, the cruise lines are largely immune from legal liability arising out of the malpractice of the cruise ship doctors. Without legal and financial consequences, cruise lines like Carnival have little incentive to voluntarily invest in better medical facilities or more experienced and trained doctors and nurses.

Tomorrow Amanda Butler will discuss the circumstances surrounding her mother's death at the Senate Committee on Commerce, Science, and Transportation hearing titled “The Cruise Passenger Protection Act (S.1340): Improving Consumer Protections for Cruise Passengers.”

The hearing will take place tomorrow, Wednesday, July 23, 2014 at 2:45 p.m. at the 253 Russell Senate Office Building in Washington D.C.

The hearing will be webcast live via the Senate Commerce Committee website. Be sure to click on the link and watch the hearing.

Photo Credit: Wikipedia / Derek Kastner

 

 

Senator Rockefeller Announces Witness List for Hearing to Examine Cruise Passenger Safety

This afternoon, Senator John D. (Jay) Rockefeller, Chairman of the Senate Committee on Commerce, Science, and Transportation, announced the witness list for its Full Committee hearing this Wednesday, July 23, 2014, at 2:45 p.m. titled “The Cruise Passenger Protection Act (S.1340): Improving Consumer Protections for Cruise Passengers.”

Date: Wednesday, July 23, 2014
Hearing Start Time: 2:45 p.m.
Senator Rockefeller Cruise Hearing Location: 253 Russell Senate Office Building

There are three cruise ship victims who will be testifying Laurie DishmanAmanda Butler and Kimberly Ware.

The hearing will address sexual assaults, unsafe conditions and sub-standard medical care aboard cruise ships. 

The hearing will be webcast live via the Senate Commerce Committee website.

Click on the website 10 minutes prior to the hearing. The comments by Senator Rockefeller and other senators, the victims testimony, and questions and answers will be streaming live.

I will be attending the hearing on Wednesday in support of my friend and former client Laurie Dishman. 

last year I attended the hearing before Senator Rockefeller with my youngest son, John. (See photo). This year I will be attending with my oldest son, Madison. 

Passenger Disappears from the Costa Victoria

Costa VictoriaThe China Post reports that a female passenger disappeared from a cruise ship, during a cruise to Japan, which returned to Taiwan yesterday. 

The woman, whose last name is Hsieh, age 53, was aboard the Costa Victoria. She was supposed to leave the ship in Keelung Harbor, but did not. The Coast Guard said that her belongings were left in her cabin.

The Coast Guard said "it could be a case of suicide or an accident, but they are not ruling out any possibilities for her disappearance."

The newspaper says that Ms. Hsieh was part of a tour group that left Keelung for Japan on July 12th. The ship returned on July 17th without the passenger. 

According to cruise expert Professor Ross Klein, this is the 235th person to have gone overboard from a cruise ship since 2000.  

July 19 2014 Update:  Why didn't the cabin attendant observe that the passenger was missing from the cabin?  Many crew members have commented on our Facebook page that it's not the cabin attendant's job to "babysit" the passengers.  But without an automatic man overboard system (none of the Carnival brands have implemented such technology), and if it isn't the cabin attendant's job to at least  make his or her observations known that a passenger is missing to their supervisor, whose responsibility at the cruise line is it?

Please leave a comment below or join the conversation on Facebook. 

Senator Rockefeller Convenes Another Hearing to Protect Cruise Passengers

Senator John D. Rockefeller has scheduled another hearing to address legislation designed to protect cruise passengers. The hearing is scheduled for next week.

The hearing is scheduled for July 23, 2014 at 2:30 PM before the Senate Committee on Commerce, Science, and Transportation in 253 Russell Senate Office Building in Washington D.C. (Some media sources erroneously report the hearing is scheduled for July 22nd).  

The hearing is titled “The Cruise Passenger Protection Act: Improving Consumer Protections for Senator Rockefeller Cruise CrimeCruise Passengers.” 

Senator Rockefeller has presided over hearings about the cruise lines in 2012 and 2013 following the Costa Concordia disaster and the Carnival Triumph fiasco. We attended both hearings. You can read our coverage of the hearings in our prior articles:

Senate Hearing on Cruise Industry Accountability Reveals Less Than 3% of Cruise Ship Crimes are Revealed to the Public

Senator Rockefeller Blasts Cruise Industry: "You Are A World Unto Yourselves"

Senator Rockefeller introduced the Cruise Passenger Protection Act on July 23, 2013, in order to involve the Department of Transportation into overseeing the cruise industry and to provide greater protection to cruise consumers. The Senator announced that he intended to “close gaps in cruise industry consumer awareness and crime reporting."

At the last hearing, the cruise lines promised to voluntarily disclose crimes which occur on cruise ships, in response to Senator Rockefeller's request for transparency by the cruise industry. The cruise lines announced this last minute measure to stave off legislation. Unfortunately, Royal Caribbean and other cruise lines has refused to disclose all crimes against its crew members and guests over the course of the last year. 

Carnival has been particularly sneaky. It lumps crimes on all of its cruise ships (Carnival, Cunard, Holland America Line, etc.) into one category.  By doing so, it is impossible for consumers to learn how many crimes occur on which ships or even which brands. This is an effort to trick the public from not realizing that by far most crimes occur on Carnival ships.

The cruise lines have failed to re-write their passenger contracts to provide consumers with certain consumer protections that they promised to Senator Rockefeller that they would provide to the public. There is a big difference between what the cruise lines are telling the Senators at these hearings and what their defense lawyers are trying to enforce in a court of law.

Senator Rockefeller has rightfully pointed out that the cruise lines pay no federal U.S. taxes but rely heavily on the federal agencies to conduct their business.   

Don't forget to read: Senator Rockefeller to Cruise Lines: You Can't Operate for Free in the U.S.

 

Photo Credit:  Jim Walker

Another Murder in Roatan

In less than three days after Honduran President Juan Orlando Hernández declared that guns are prohibited in Roatan and the Bay Islands, a young man was gunned down early on Sunday morning. 

Teledifusora Insular reports that Henry Alexander Almendarez Orellana was shot by two men in the early morning hours of July 13th.

The crime reportedly took place where the young man lived in Barrio La Punta of Coxen Hole. 

Roatan HondurasThe online source says that police are trying to figure out the identity and whereabouts of the perpetrators of this killing. The murder occurs just when the Government of Juan Orlando Hernández has declared a general disarmament of Roatan to safeguard this main tourist destination. 

Last Friday we reported what we predicted would be a futile policy, Roatan: Gun Free Zones.  

President Hernández blamed U.S. drug policy for sparking violence in Central American countries and driving a surge of migration to the United States, according to an interview published today in a Mexican newspaper.

The U.S. State Department updated Honduras travel warning in June mentioned Coxen Hole as a place to avoid after dark.

Honduras has the highest murder rate in the world. 

Murders against local residents in Roatan, like this or this, are rarely solved. 

Propulsion Problems Plague Celebrity Silhouette

Celebrity Silhouette Cruise Critic reports that a unspecified propulsion problem is slowing the Celebrity Silhouette down, causing it to shorten time spent in certain port of calls.

Celebrity does not specify the nature of the problem or indicate when the problem will be fixed.

A Celebrity Cruises spokeswoman provides this gobbledygook explanation: the "slight restriction" on the ship's top speed "is due to a portion of the propulsion system operating at less than optimal efficiency."

The Celebrity Reflection was recently delayed in Civitavecchia due to unspecified mechanical problems. Celebrity was secret about that problem.

A Celebrity cruise ship was delayed in port was last December when the Celebrity Constellation suffered an engine problem in Key West.  

Anyone know what's the problem with the Silhouette?

 

Photo Credit: Wikepedia / Kyle.died.rich

USA TODAY / 10 BEST Announce John Heald As Best Cruise Blogger, Cruise Law News Comes In Sixth Place

USA TODAY / 10 BEST announced the winners today in the "10Best Readers’ Choice New Media Award for Best Cruise Blogger."

An initial list of 20 cruise bloggers was selected by a panel of experts.  The experts were USA TODAY Cruise Log blogger Gene Sloan, long-time Cruise Diva Linda Coffman, Doug Parker with Cruise Radio, and Stewart Chiron a/k/a The Cruise Guy. All of these expert bloggers could have been picked as top 5 cruise bloggers themselves.

 John Heald Carnival After the initial list of 20 was selected, the "top 10" cruise bloggers were determined by popular vote. John Heald (photo right), the witty Cruise Director for Carnival, seems to have won in a land-slide. 

Our blog came in 6th place, not a bad result considering that many people consider me the "anti-cruise" blogger.  I am surprised that Cruise Law News was voted that high.

Here is the top ten list:        

  1. John Heald - John Heald's Blog
  2. Matt Hochberg - Royal Caribbean Blog
  3. Anita Dunham-Potter - Expert Cruiser
  4. Scott Sanders - Disney Cruise Line Blog
  5. Chris Gray Faust - Cruise Critic's The Lido Deck
  6. Jim Walker - Cruise Law News
  7. Fran Golden - Porthole Cruise News
  8. Chris Owen - Chris Cruises
  9. Danielle Fear - Cruise Miss
  10. Sherry Laskin - Cruise Maven

The other ten nominees included Aaron Saunders (From the Deck Chair), Anne Campbell (Ship Critic Blog), Carrie Finley-Bajak (Cruise Buzz Blog), Jason Leppert (Popular Cruising), John Honeywell (Captain Greybeard), Linda Garrison (About.com Cruises), Mike Faust (Cruise Currents Blog), Paul Motter (CruiseMates Blog), Peter Knego (Peter Knego’s Sea Treks and Peter Knego's Decked!), Ralph Grizzle (Avid Cruiser), and Steve Newman (Time Spent At Sea).

I voted for Peter Knego's blogs on Maritime Matters.

Thanks to everyone who voted for us.

Yes, it's true that our blog is often viewed as "negative."  But the voting proves that there are cruise fans out there who like to hear the "con" as well as the "pro" aspects of cruising and understand that being forewarned is being forearmed!

Thanks again and safe cruising!

 

Photo Credit: Carnival Corporation

Carnival Finally Bans Smoking on Balconies

Carnival Cruise Lines announced today that smoking will be prohibited on stateroom balconies effective October 9, 2014.

Carnival Cruise Line  spokesperson Vance Gulliksen said that the new policy is in response to comments by the majority of its customers.  

It's about time. 

In 2007, our client Lynnette Hudson, testified before Congress after her father died on the Star Smoking Cruise ShipPrincess in 2006 because a passenger flicked a cigarette butt from an upper balcony on the cruise ship.

The cigarette butt landed in a lower balcony. It smoldered in a towel or clothing and then caught fire.

Due to the highly combustible balcony partition materials and the absence of heat detectors and sprinklers on the balconies, the fire rapidly spread and burned 100 cabins, killing her father.

Princess knew of the danger of permitting cigarette smoking on balconies but didn't do anything about it before the fatality

You can read about her story here

Carnival already prohibits smoking in cabins.

However, Carnival still permits smoking in designated open-deck areas, night clubs, casinos and casino bars. 

U.S. Coast Guard Medevacs Cruise Passenger From Carnival Paradise

Carnival ParadiseThe U.S. Coast Guard medevaced an ill 65-year-old woman from the Carnival Paradise early this morning.

The Carnival cruise ship was approximately 70 miles west of Boca Grande, Florida. 

According to the Coast Guard, the master of the cruise ship notified the Coast Guard station in St. Petersburg, around 10:46 p.m. last night, that the passenger needed medical assistance due to chest pains. A Coast Guard flight surgeon was consulted and recommended that the passenger be medically evacuated from he ship.

At approximately 1 a.m. this morning, a Coast Guard helicopter, a MH 60 Jayhawk, lifted the passenger and a cruise ship nurse aboard and transported them to Tampa General Hospital.  

Video Credit:  dvidshub.net via News-Press; Photo Credit: Wikipedia / Beau Hudspeth - Digi-Gen Design Studios

 

 

Crew Member Overboard From Carnival Spirit Near Vanatu

Tonight we received information from a former crew member that a search and rescue operation is underway near Vanuatu after a Carnival employee has gone overboard from the Carnival Spirit cruise ship. 

There is an article from Australia stating that there is a man overboard lost from a Carnival cruise ship who is "believed to be a member of the kitchen crew" aboard the Carnival Spirit on a voyage out of Vanuatu.

The newspaper states that a passenger on the cruise ship, who did not wish to be identified, stated Carnival Spiritthat an announcement was made more than 10 hours ago that a crew member had gone missing "for up to 20 hours by that point." 

The Carnival cruise ship turned back towards Vanuatu, which is about 20 hours away from its current position. 

Under the Cruise Vessel Safety and Security Act of 2010, cruise lines are suppose to have implemented automatic man-overboard CCTV systems to detect man-overboards as soon as they happen. Under applicable U.S. maritime law, there should never be this type of mystery when a crew member (or passengers) disappears on the high seas.

Does anyone have information regarding this incident to share?

Cruise expert Dr. Ross Klein reports that 233 people have gone overboard from cruise ships since 2000.

 

Photo Credit: Wikipedia / Hpeterswald

German Cruise Ship Showered By Rocket Debris From Israeli - Hamas Dispute

The murder of the three Jewish boys in the West Bank last week was about the worst thing I have heard of recently until learning of the retaliatory murder of the 16 year old Palestinian boy whose burned body was found in East Jerusalem.  

Hamas and Israel are now exchanging rocket and bomb strikes. 

This afternoon, a Facebook friend working on a cruise ship contacted me saying that a German TV Israeli Hamas Rockertschannel reported that the German cruise ship AIDA DIVA was hit by debris from rockets fired between the Israel & Hamas forces. 

There are several news accounts of the incident (below) but it is less than clear who is shooting at whom at this point. 

Read for yourself what the news reports are saying:

Massive Attack - "Aida Diva" in Rocket Fire.

Rocket Parts Meet "Aida Diva."

German Passenger Cruise Ship Under Rocket Attack in Israel.

The mother of the dead Palestinian boy and the mother of one of the Jewish boys are pleading for a cease-fire. 

 

Photo Credit: AP/dpa via express.de

Royal Caribbean Premiers Google Street View of Allure of the Seas

Royal Caribbean is using Google Maps Business View (the commercial version of Google’s Street View) to advertise the Allure of the Seas. 

The Telegraph newspaper writes that "visitors to the website select from a series of options to enable them to 'tour' the ship’s restaurants, cabins and pools as well as the ship's 'unique activities,' which include a surfing machine, rock-climbing wall and zip wire."

Take a tour here. It's pretty cool.

Its too bad that Royal Caribbean hasn't invested the same time and effort into implementing automatic man overboard video camera technology required by the 2010 Cruise Vessel Safety & Security Act. Read: Royal Caribbean's Misplaced Priorities: Fast Internet, Virtual Balconies But No Automatic Man-Overboard Systems.

Royal Caribbean Google Tour

Mega Ship Disasters, Risky Shore Excursions & Other Ways to Become Seriously Injured (or Worse) on a Cruise Ship

Thomas Dickerson Cruise Passenger RightsAnyone and everyone who practices maritime law involving cruise ships knows Judge Thomas Dickerson. 

For years he has written the definitive collection of law cases involving what can go wrong on cruise ships and during international vacations.

My alma mater Tulane School of Law just published one of his amazing articles entitled The Cruise Passenger’s Rights and Remedies 2014: The COSTA CONCORDIA Disaster: One Year Later, Many More Incidents Both on Board Megaships and During Risky Shore Excursions

Our blog is often criticized by cruise fans who claim that we are focusing (unfairly) on all of the bad things that happen on cruise ships on the high seas. Actually, we are just touching upon the tip of the iceberg.

After reading Judge Dickerson's law review article you can begin to understand the extent of what can go wrong on what should be a fun, relaxing family vacation.  

You can also appreciate how the cruise industry has severely limited your rights.  

Arnold Donald, Interesting Fellow, But What Has He Done for Carnival Crew Members?

Arnold Donald Crown HoldingsThe Miami Herald just published an article about Arnold Donald, who has now spent one year at the helm of Carnival Corporation after Micky Arison selected him following a series of disasters (Costa Concordia, Carnival Triumph, etc.) The article is entitled One Year In, Carnival CEO Arnold Donald is Working to Right the Ship.

Unfortunately, the Herald article is mostly a feel-good piece. The reporter interviewed only Mr. Donald's friends, other cruise executives or financial analysts. It contained absolutely no critical insight into Mr. Donald.

There's no question that Mr. Donald is an interesting and impressive fellow, growing up in up in New Orleans as a child and overcoming the challenges which came with being an African-American born in the 1950's in the deep south. He excelled as a student and became a successful executive of chemical-giant Monsanto Corporation. He's certainly no born-with-a-silver-spoon-in-his-mouth Micky Arison.

But what has he done for the crew members, who are the heart and soul of the company, after joining Carnival? 

In my assessment, Carnival cruise ship employees are collectively in their worst shape in the forty-plus history of the company. They are working harder than ever before for less money and fewer benefits. Shortly after Mr. Donald appeared on the scene, Carnival gutted the meager retirement benefits of its crew members. I mentioned the massacre of the retirement program in an article entitled Cruise CEO Arnold Donald's First Blunder: Carnival Guts Crew Retirement Benefits.

Like other cruise line employees, Carnival crew members have no union representation and no bargaining power. Carnival can easily exploit them. Mr. Donald has taken the exploitation to a higher level. 

You can read the thoughts and comments of Carnival ship employees in this article on our Facebook page.

Mr. Donald has also drawn the ire of unionized workers in a company, Crown Holdings, in Canada where he sits on the board of directors. Crown became involved in a labor dispute after it demanded Arnold Donald Crown Holdingsthat Crown's new employees agree to wage cuts.  When the union employees would not agree, Crown replaced them with non-union workers.

In response to Mr. Donald's actions, the United Steel Workers (USW) of Canada recently organized a boycott of Carnival cruise brands. The boycott includes the million-member Ontario Labor Federation and the 500,000-member Congress of Union Retirees of Canada.

Terminating employees for complaining about working conditions or wages is nothing new for Carnival. In 2012, Carnival fired and black-balled 150 cruise ship waiters from India who protested low wages.

Mr. Donald has an interesting past and he brings a dynamic personality to Carnival. But he's the perfect business executive to continue the cruise giant's exploitation of its crew members.  

 

Photo Credit: Top - Businessweek via Power in a Union; bottom - LaborNotes.org.

The George Smith Case - Nine Years Later

George Smith DisappearanceTomorrow will be the nine year anniversary of the disappearance of George Smith from the Royal Caribbean Brilliance of the Seas during his honeymoon cruise. 

Mr. Smith went overboard from the Royal Caribbean cruise ship on July 5, 2005 as the ship was sailing to Turkey.

Suspicions have focused on several men who were in Mr. Smith's cabin before he went overboard, particularly after one of the men made incriminating statements. We have written many prior articles about the case which you can review here.

CBS will air an updated story of the efforts of Mr. Smith's family tomorrow night on 48 HOURS.  A preview is below. 

The Smith family has recently announced a $100,000 reward for information leading to the arrest and conviction of the person(s) responsible for his disappearance. 

 

If you have information about who may have killed Mr. Smith, please consider using the following contact information:

1 (844) 651 1936 

georgesmithtipline@gmail.com

Justice for George

Passenger Smuggles Cocaine Aboard Carnival Liberty

Ishermon Tafari - Carnival Srug Smuggling - CocaineNews sources are reporting that a Carnival cruise passenger was busted at Port Canaveral with 12 pounds of cocaine in his suitcase after returning from a Caribbean cruise. 

The Orlando Sentinel says that Ishermon Tafari, age 31, from the country of Granada, was arrested over the weekend when federal officers entered his cabin on the Carnival Liberty cruise ship.

The officers had obtained arrest and search warrants in Orlando federal court before the cruise ship returned to port. 

When the officers searched the passenger's cabin, they found powder laundry detergent poured onto clothes at the bottom of Tafari's luggage. Approximately 12 pounds of cocaine were inside the lining of the luggage.

WFTV reports that the cruise ship made stops in Turks and Caicos, Aruba and Curacao before returning to Port Canaveral.

Investigators are looking to see if Tafari is part of a bigger smuggling operation, after discovering that he sent a text to a friend while on the trip saying, "I'm on a mission [same one, different island]."

Photo Credit:  Orlando Sentinel  

Why Did the Westerdam Catch on Fire? Does Anyone Care?

Shortly after the Holland America Line (HAL)'s Westerdam caught on fire this weekend, HAL issued a press release characterizing the fire as "small" and "quickly" extinguished. It also said that it returned to port in Seattle "out of an abundance of caution."

Cruise line press statements like this rarely tell the whole story. We know that this fire was not immediately extinguished by the automatic suppression system on the ship and had to be fought by crew members with fire hoses, but the fire still re-ignited. The cruise line did not bother to explain why the fire ignited in the first place.  Was it a ruptured fuel or oil line? If so, did the cruise ship have splash guards? Was it a HAL Westerdammechanical failure of some type?  Why wasn't the fire suppressed by the automatic systems? Why did it re-ignite? 

Carnival Corporation, HAL's parent company and the owner of the cruise ship, stated last year that it invested hundreds of millions of dollars in safety improvements throughout its fleet of ship, primarily in the engine rooms. The announcement was a major public relations strategy after the bad press following the fires aboard the Triumph and other Carnival cruise ships. Did the Westerdam receive any of the much touted safety improvements?

There are many hundreds of newspaper articles mentioning the fire.  But no one is asking these basic questions. Returning to port after a fire "out of an abundance of caution," seems like a gross understatement to me. Can you imagine a major airline battling a fire and then saying that it returned to the airport voluntarily, just to be on the safe side?  

A fire at sea is one of the most dangerous experiences imaginable. But most cruise fans don't seem to be particularly bothered by these issues.  HAL quickly announced a $250 per cabin credit to be used during the remainder of the cruise which is now continuing. The incident will soon find itself out of the news and forgotten.  

 

Photo Credit: Becky Bohrer / AP 

Holland America Line's Westerdam Catches on Fire

King 5 News in Seattle reports that the Holland America Line (HAL) Westerdam caught fire this evening as it was sailing to Alaska and was forced to turn around and return to Seattle.  The news station is saying that the fire broke out in the engine room.

HAL released the following statement:

"There has been a small fire in one of the boiler rooms onboard  MS Westerdam as she sailed from Seattle earlier this evening which was quickly extinguished. All guests and crew are safe. Out of an abundance of caution and in coordination with the United States Coast Guard the ship has returned to Seattle. The ship is fully operational and there has been no impact on guest services. It is HAL Westerdamanticipated that the ship will depart again once the assessments are completed and continue her voyage to Alaska." 

HAL's statement does not explain exactly what caused the fire and omits the fact that after the fire was put out, it flared up again. Descriptive phrases like a "small" fire which was "quickly" extinguished can be misleading many times. 

The Westerdam is a 10 year old cruise ship and is owned by Carnival Corporation.

If you were on the ship and have information to share, please leave a comment below or join the discussion on our Facebook page.

June 29th Update:  The Seattle Times reports that the cruise ship has left Seattle to continue its cruise. It also provided a little bit more detail regarding the fire. Interesting, the automatic fire suppression did not extinguish the fire and the crew had to use hoses:

"The Westerdam left Seattle again around 10:15 a.m. Sunday, said Public Relations Vice President Sally Andrews.

Because of the delay, Holland America has revised the 7-day sailing schedule. Passengers will miss their visit to Sitka, but will be given a credit of $250 per room to use during the cruise.

Coast Guard petty officer George Degener told The Seattle Times the ship's crew knocked the fire down, but a while later it restarted.

A combination of high-pressure mist and crew members with hoses extinguished the fire, Kyle Moore, spokesman for the Seattle Fire Department, told the paper. The city dispatched a fireboat, and a few units to the Pier 91 cruise terminal, as a precaution."

Neither the cruise line nor the Coast Guard have explained why the fire broke out.

June 30th Update: Why Did the Westerdam Catch on Fire? Does Anyone Care?

 

Photo Credit: Flickr - Don Shaw

Death of Birdie Africa on the Carnival Dream Reveals Shortcomings of Emergency Medical Treatment on the High Seas

Last year, we reported on the tragic death of 42 year old Birdie Africa, who drowned in a hot tub aboard the Carnival Dream cruise ship during a vacation cruise. 

Back in 1985, Mr. Africa was a child who survived an attack by the Philadelphia Police Department which dropped explosives on the row house of the radical group MOVE. The explosives sparked a blaze that destroyed 61 homes and killed 11 people, including five children. You can read our prior article here.

We first heard of the incident on the Carnival cruise ship when a passenger on the ship notified us that a passenger was found on the bottom of a hot tub. In turn, we asked Carnival for an explanation regarding what Carnival Dreamhappened. Carnival released this statement to us:

"On Friday evening, while the Carnival Dream was en route to its homeport of Port Canaveral, Fla., the shipboard medical staff was notified that a 42-year-old male guest was experiencing a medical emergency. The medical staff responded to the location, one of the ship's Lanai areas, and administered emergency aid but, tragically, the guest passed away."

Today, the Philadelphia Inquirer provides an insight into what really happened. 

The newspaper reports that Mr. Africa's father subsequently spoke to a doctor, vacationing on the Carnival cruise ship with his wife. The doctor said that a "flustered passenger" burst into the ship and told a bartender that "someone was at the bottom of the nearby hot tub."

"The doctor ran outside and saw a crowd gathered around the tub . . . the crowd included members of the ship's staff, seemingly spellbound."

The doctor had to tell the crowd to pull Mr. Africa out of the tub.

" A nurse on the ship's medical staff arrived soon after . . . but she didn't have a defibrillator or other vital equipment.

"Even worse . . . , when the nurse obtained a defibrillator, she was hesitant to use it and allegedly asked a colleague if it was safe to use on a wet body - basic knowledge when using that device."

Mr. Africa's father told the newspaper: "It's just devastating in the fact that there was a potential that he could've lived. Especially the callousness of not only ship's personnel, but the mere aspect of society - that people would rather stand and watch than do something."

Over the past 20 years, we have heard of stories of medical delay and incompetence like this on the part of the cruise ship medical personnel and crew members responding to shipboard drownings.

A cruise ship is the last place that you want to experience a medical emergency. Moreover, most people don't realize that the cruise lines will always argue that cruise ship doctors and nurses are "independent contractors" for whom the cruise lines are generally not responsible. (Read story number three here). In most situations, passengers' families cannot sue the shipboard medical team even when their negligence kills the passenger.

The autopsy report on Mr. Africa indicates that he was heavily intoxicated. Cruise ships over-serving passengers alcohol is a major problem. Cruise lines make enormous and tax-free profits selling booze on the high seas.  If cruise lines like Carnival are going to sell such huge quantities to passengers, this is another reason why they should employ lifeguards around the pools to oversee passenger safety and to be trained in emergency life saving procedures when things go wrong.

 

Photo Credit: Wikipedia / Longbowe

U.S. State Department: Crime and Violence in Honduras Remain Critically High

The Department of State in the United States issued another warning about the high crime rate in Honduras, saying that "the level of crime and violence in Honduras remains critically high." You can read the June 24 2014 warning here.

The last warning from the U.S. state Department was issued on Christmas Eve, December 24, 2013. 

A lot has happened since last December. As far as tourists, cruise passengers and crew members are concerned, there have been several armed robberies and one death. Norwegian Cruise Lines (NCL) temporarily pulled its cruise ships out of the island port of Roatan after a NCL crew Roatan Honduras Crime Cruisemember was shot and killed near the port in Coxen Hole.

The report states that "crime and violence are serious problems throughout the country, and the Government of Honduras lacks the resources to address these issues." Since 2010, Honduras has had the highest murder rate in the world. The homicide rate for last year (2013) was 75.6 to 79 per 100,000 people in 2013.  

Crime is also significant in tourist areas. The report states:

"Although Roatan/Bay Islands, Copan Mayan ruins, and other tourist destinations and resorts have a lower crime rate than other parts of the country, thefts, break-ins, assaults, and murders do occur and are still high by international standards."

Crimes against U.S. visitors and residents are rarely solved. As we mentioned before, of the last 50 U.S. citizens killed in Honduras, only 2 cases have been solved.

We have reported on several armed robberies against cruise passengers in Roatan this year like this, and the murder of the NCL crew member last April.

This year, to the howl of protests from expatriate resort owners and tour and dive operators in Roatan, we selected Honduras as the second most dangerous cruise destination in the world

The Royal Gazette Takes a Look at Bermuda's "Reefer Madness" Policy

This week Bermuda's Royal Gazette newspaper has written about some of our articles about the island's policy of prosecuting U.S. passengers who have a few grams of pot in their cabins on cruise ships which arrive at port. 

Yesterday the Gazette published "Island’s Tough Line on Cruise Ship Passengers with Drugs is Criticised," which summarized some of our recent articles including More Reefer Madness from Bermuda’s Kangaroo Courts

Today, the newspaper published "The Best of Times, the Worst of Times." The opinion piece surprisingly agrees with our view that Bermuda's policy of shaking cruise tourists down for small amounts Bermuda Cruiseof pot, typically seized from the passengers' safes while they are ashore in Bermuda, accomplishes little except to damage the country's reputation as a tourist destination. 

Bermuda, like many island countries, could care less about principles of due process, probable cause, or search warrants regarding cruise ships. The customs officials there arrest cruise tourists to generate revenue. Unfortunately, the border and customs officials do not focus the same energy on arresting rapists or child pornographers on Bermuda-flagged cruise ships.

It's not just Bermuda that has a confused sense of priorities.

As violent crime spirals out of control in Nassau, tourism police in the Bahamas arrested a 23 year old cruise tourist from South Carolina. The Royal Bahamas Police website says that officers from the Tourism Policing Unit boarded an unidentified cruise ship at the port and arrested the passenger for possession of "dangerous drugs" on June 15th. In the Bahamas, marijuana is characterized as a "dangerous drug," even a single joint. 

Like Bermuda, the Bahamas does not care if there is probable cause for an arrest. It's a shame that these islands don't utilize these officers to target shipboard child predators or protect the passengers and crew members from robbery, rape and murder ashore.

 

Photo Credit: Wikipedia / JoeyBagODonuts

USA TODAY's "Best Cruise Ships For Infants & Toddlers" Misses the Boat

USA TODAY published an article today entitled "Baby on board: Best cruise ships for infants, toddlers." 

Like most USA TODAY articles, it was mostly a "puff piece," trying hard to praise all of the cruise lines while writing nothing provocative or controversial.

The article picked four Disney cruise ships, three Royal Caribbean ships, two Norwegian Cruise Line (NCL) ships and one ship from Cunard.

The factors for being the best were not identified. The article mentioned things like providing baby Cruise Ship Kids formula, diapers, organic baby food, cribs, high chairs, booster seats and strollers.

But are these really the issues that parents of minors should be worried about? 

The articles doesn't mention serious issues that parents should be concerned with - like minors drowning in swimming pools without lifeguards or little kids being molested by predator crew members or perverted passengers.

Swimming Pools Without Lifeguards:

Disney is the only cruise line that assigns lifeguards to all of its cruise ship pools. It took this step only after a six year child slipped under the water and is now severely brain injured.

NCL and Royal Caribbean haven't bothered to employ lifeguards to protect little kids in and around the cruise ship pools even though several minors have drowned or been seriously injured in pools without lifeguards.

The USA TODAY article picked the NCL Breakaway as one the best cruise ships for minors but two children were pulled from a swimming pool on this cruise ship by other passengers just last February. One child is dead.

The article also selected a Royal Caribbean ship too, but last month a child nearly drowned on the Independence of the Seas

If you are worried about the potential that your little kid could drown in the ship's pools, Disney is the only cruise line that I would recommend.

Sexual Perverts and Predators:

Minors including toddlers have been sexually abused on cruise ships. Take a minute and read:

Sexual Perverts & Pedophiles on Royal Caribbean Cruise Ships

Royal Caribbean is hardly the only cruise line with this problem. You can search this site and read of minors being victimized on cruise ships operated by Disney, Celebrity, and the Carnival brands. Yes, even cruise ship baby-sitters have been accused of molesting minors.

The article mentions "play zones" or "kid zones" on cruise ships.  Before you leave your minor kid in one of these places, do your homework. Don't assume all of the employees have been carefully vetted. 

Child pornography is also a problem on cruise ships.  There are frequent arrests by custom officials of crew members whose iPhones and laptops are loaded with hundreds/thousands of photos and videos of child pornography. You can read our many articles about this problem here

Have a Healthy Skepticism of Paradise:

Don't trust best-cruise-ships-for-kids articles written by cruise fans and travel writers. They are often given free cruises and other perks. They will go out of their way to avoid embarrassing the cruise lines. They do the public, who doesn't know any better, a disservice. Read other sources of information. Check around. Educate yourself as a parent before you take your child unwittingly into danger. And once you're on the cruise ship, keep your eyes on your kids at all times. 

 

Photo Credit: Frommers

Deadly Cruise and Ferry Air Emissions Debate: U.K. Shipping Companies Deceive the Public

New air emission regulations will shortly affect the U.K. shipping industry. Toxic sulfur emissions must be reduced to 0.1 per cent, from a current high of around 4.5 per cent, by January 1, 2015. 

The reason for the new regulations is that high sulfur fuel contributes substantially to emphysema, lung disease, congestive heart failure, birth defects, and premature deaths. It is a topic we have written about regularly.

The health risks posed by the cruise industry's use of high sulfur fuels are enormous. I published an article years ago called Bunker Fuel - Nasty Tar Sludge! which explains how bunker fuel - which is P&O Ferries a tar-like substance left as the residue of the refinery process - is the nastiest and most toxic fuel on planet earth. It is unconscionable to burn it.

But bunker fuel is the cornerstone of the shipping industry. Cruise and ferry companies burn it all of the time. Why? Because it is dirt cheap and the shipping industry profit handsomely by using it.

The new air emissions standards will cut into the cruise and ferry lines' profits. The fuel is, of course, more expensive. The public will need to pay higher fares.   

The shipping executives are continuing to try and delay the implementation of the new health regulations. We have been writing about the need for new regulations ever since I started this blog five years ago.

Over the years, the cruise industry has done just about everything possible to avoid regulation and continue to burn high sulfur fuel.  In the U.S., the industry sued the Environmental Protection Agency to keep burning dirty fuel. It has initiated scare tactics saying that jobs in the maritime sector will be lost and passengers will face astronomical fares. 

In the U.K. and Europe, the executives at the major ferry lines - P&O Ferries, DFDS and MyFerryLink - are all facing the same challenge to maintain profits. But their approaches are all different.  

According to the Dover Express, P&O claims that the clean fuel costs will now soar to £30 million a year and it has no choice but to stick it to their passengers.

But the Danish ferry operator, DFDS, has invested £80 million in "scrubbers" to improve the air quality of its ship emissions.

P&O on the other hand has joined in a campaign by the UK Chamber of Shipping to scare the public. Helen Deeble, CEO of P&O, joined in an open letter posted in the U.K. Telegraph, claiming that the low sulfur is prohibitively expensive, will lead to pay-offs in the shipping sector, and thousands of more trucks will clog the roads.

Deeble and the U.K. shipping and port CEO's claim that shipping is responsible for 90 per cent of world trade but emits just 2.7 per cent of global CO2. They cite no authority for this claim. it is a bold face lie. 

The U.S. EPA has concluded that a single cruise ship will emit the same amount of sulfur dioxide as 13,100,000 (million) cars and as much soot as over 1,000,000 (million) cars.

The new quality regulations will not suddenly cause ferries to be scrapped and the roads in the U.K. to become clogged with lorries spewing smoke and smog over the pastoral landscape of Great Britain. These claims are part of the cruise and ferry companies' scare tactics.

We have seen this irresponsibility from the U.K. ferry operators before.  P&O Ferries won't invest a pence into CCTV camera technology even though it has a problem with passengers and crew disappearing from the open decks of its ships. P&O and other U.K. operators have had a long time to implement scrubber technology to protect the health of their passengers and crew and the general public. But they have persistently refused to do so.  

Faced with the January 1st deadline, the shipping industry in the U.K. is crying wolf.

 

Photo Credit:  Dover  Express

Passenger Overboard From MSC Divina

Univision reports that a passenger has gone overboard from the MSC Divina cruise ship.

In an article entitled "cae al mar un mexicano que viajaba en crucero mundialista," the network says that a passenger fell 50 meters from deck 15 into the water.  

The MSC cruise ship was sailing with around 3,500 Mexican citizens to various locations in Brazil for the World Cup. A Mexican newspaper, Tribun Digital de Quintano Roo, says that the cruise ship was transporting Mexican passengers between the three cities where Mexico plays in the first phase of the World (Natal, Fortaleza and Recife). 

MSC Divina The cruise ship stopped to search for the overboard passenger without success.  

The Consulate of Mexico in Rio de Janeiro confirmed that "a Mexican citizen who was aboard MSC Divina cruise ship fell into the sea after the ship sailed from the city of Fortaleza in northern Brazil, heading to port of Recife."

The report further states that it is unknown if the Mexican citizen was traveling alone, with family or with friends. 

The report says that the passenger was intoxicated. 

According to cruise ship expert Dr. Ross Klein, 232 people have gone overboard since 2000.

If you have information to share, please leave a comment below or join the discussion on our Facebook page.

June 19 2014 Update: The missing passenger has been identifies as Jorge Alberto Lopez Amores

 

Photo Image: Tribun Digital de Quintano Roo 

Who's the Best Cruise Blogger?

I returned from a two week vacation last week to find that our blog was picked as one of the top 20 cruise blogs by readers of USA TODAY.

The newspaper and "10 Best" are now asking the public to pick the best blog out of this group.  At the end of the voting on July 11th, a "top 10" list will be published.

You can see the listing here.  

Best Cruise BlogI have picked my top cruise bloggers over the years and have listed the most popular cruise bloggers in terms of traffic.

The USA TODAY top 20 list includes many of the bloggers who I have picked in the past: Chris Cruise, Captain Greybeard, CruiseMates, Expert Cruiser, Peter Knego's Decked (Maritime Matters)(which is really outstanding), and Cruise Maven.

At the moment, Carnival Cruise Director John Heald is the top vote receiver. 

I was surprised that this blog made the list. The other 19 bloggers promote the cruise industry and never criticize it. Our motto, on the other hand, is "everything the cruise lines don't want you to know." 

The voting continues for the next three weeks.  You can vote once everyday.   

Vote here.

Thanks!

Another Crime Report Rocks Nassau

The Latin America Monitor published an article about the high crime rate in the Bahamas entitled "Business Environment Analysis - Rising Murder Rate Poses Risk To Tourism Sector - JUNE 2014." the publication reports, in part:

". . . rising murder rates in the Bahamas, including some recent killings of foreign tourists, could weigh on the islands' business environment. If the trend continues unabated, or if there were to be particularly high profile incidents that gained coverage in foreign press, the attractiveness of the Bahamas as a tourist destination could deteriorate, threatening the islands' medium-term growth outlook.

The Bahamas has seen a rise in murder rates in recent years and several high profile killings of foreign tourists in recent months, trends that present downside risks to the country's medium-term growth prospects due to its heavy reliance on the tourism industry as a driver of economic activity. The Nassau Guardian reported early this year that the total number of murders in the Bahamas increased to 120 in 2013 from 111 in 2012, an increase in the murder rate from 29.8 to 34.1 per Crime Nassau Bahamas100,000. Additionally, there have been well-publicised armed robberies and murders of both UK and US citizens in recent months.

Compounding this rise in homicides is that the Bahamas has seen its murder rate increase relative to other Caribbean islands. Whereas the Bahamas reported the fifth highest murder rate in 2010 amongst the countries reviewed by the Nassau Guardian, it has since risen to third highest, behind only Jamaica, where the murder rate was 44.1 per 100,000 in 2013, and St. Kitts and Nevis, which reported a murder rate of 45.5 per 100,000."

The Tribune newspaper in the Bahamas discusses this report in its article "Crime Warning Is Latest Blow."  The newspaper says: "A SECOND report in a month by an international agency has warned that 'rising murder rates,' specifically recent killings of tourists, in The Bahamas could affect the country’s business environment."

We went on record a long time ago with our opinion that the murder of a cruise passenger could result in the cruise lines avoiding Nassau: "Bahamas One Gunshot Away From Cruise Line Exit."

 

Image:  The Tribune

In Last Week Micky Arison Sells Over $78,000,000 of Carnival Stock - He's Sold Over $473,000,000 of Carnival Stock in 3 Months

In the last week, Carnival's Micky Arison sold over $78,000,000 of his cruise line's stock.

On June 6th, Arison sold 961,717 shares of the cruise company’s stock at an average price of $40.24, for a total value of $38,699,492.08.

On June 10th, Arison sold 992,369 shares at an average price of $40.35, for a total value of $40,042,089.15.

Micky ArisonHe also sold $395,000,000 in Carnival stock in early March.  By my calculations, Arison freed up over $473,000,000 in cash in 3 months. You can track Arison's Carnival stock transactions here.

It's an extraordinary amount of money. Yet Carnival continues to screw its crew members, left and right. Consider reading Greed On the High Seas: "Poop Cruise" & Concordia Cruise Executive Cashes $395,000,000 of Carnival Stock.

Speculation in publications like this and this suggest that he may be interested in buying the U.K. Aston Villa soccer club. 

Considering how badly Arison's Miami Heat have been playing basketball in the NBA finals (now down 3-1 to the San Antonio Spurs), perhaps Arison will be spending some time in the future in England watching soccer.

June 16 2014 Update: On June 12th Arison sold another 445,008 shares of Carnival stock at an average price of $40.15, for a total transaction of $17,867,071.20.  That means, by my calculations, Arison has unloaded over $490,000,000 in a little over 3 months. 

 

Photo Credit: Steve Mitchell-USA TODAY Sports via 7500toholte.sbnation.com/

Sexual Assault on Cruise Ship in St. Kitts? No One's Talking

Today the SKNVibes newspaper in St. Kitts reports that a crew member aboard a cruise ship docked in St. Kitts (Port Zante) sexually assaulted a cruise passenger.

You can read the article below.

It's a strange article.  The newspaper decided not to name the cruise line or the cruise ship, which is something we see in a few other countries where the local press prefer not to embarrass the cruise lines.

Carnival Valor Cruise ShipThe newspaper also contacted the police department which would not comment whether a rape occurred on the unidentified cruise ship or not.

Earlier this year we named St. Kitts as one of the top 10 most dangerous cruise destinations in the world.  We also reported on a sexual assault of a Royal Caribbean cruise passenger during an excursion in St. Kitts two years ago,

The article is below:

" . . .  the Royal St. Christopher and Nevis Police Force is making investigations into an incident of assault that occurred on a cruise vessel which was berthed at Porte Zante yesterday (Jun. 6).

Unconfirmed reports suggest that an act of sexual assault may have been perpetrated against one of the cruise passengers by one of the vessel’s crew members.

SKNVibes understands that the authorities on St. Kitts were made aware of the situation and investigations had begun.

The Police Force’s Press and Public Relations Officer Inspector Lyndon David - when contacted by this publication and questioned about this issue - declared that he could not confirm or deny at that moment.

And he promised to look into the matter."

June 8 2014 Update: A reader pointed out that the Carnival Valor was in port at St. Kitts on June 6 2014.

June 10 2014: The St. Kitts and Nevis Observer reports "Cruise Ship Employee Charged With Rape." This newspaper states that the Carnival Valor was in fact the cruise ship in port (Port Zante). It says that St. Kitts police took a crew member into custody the day of the report of the sexual assault and that the Valor left port later than its scheduled time due to the incident.

The Observer understands the individual was charged with the offense over the weekend following the arrest on a Friday.

Upon questioning the local police would say nothing other than “someone has been charged for an incident.”

The newspaper also says that it is "not known if the alleged offence was committed while the vessel was docked, however the Royal St. Christopher and Nevis Police Force has jurisdiction to investigate and/or arrest once a crime has been reported in sovereign waters or airspace."   

June 15 2014 Update: A radio station in St. Kitts states that the local police in St. Kitts has finally acknowledged that a crew member from the Carnival Valor was arrested on charges of raping a cruise passenger while the cruise ship was in territorial waters of the island. However, the police still refuses to release the alleged assailant's name.  The radio station says: 

"In St. Kitts and Nevis, the names of persons accused of sexual offenses against minors are not released, however WINN FM is not aware that those charged with offences against adults are withheld by the authorities."

 

 

Photo Credit: sknclt.com

Love Letters from Roatan

This year I have written a dozen articles about the high crime rate in Roatan Honduras. 

The purpose of my blog is to report on "everything the cruise lines don't want you to know."

So if there is a destination which the cruise line and tourism officials market (for profit) as a "tranquil" and "peaceful" paradise, but it is really a dangerous place, I will tell you about it. 

If cruise passengers and crew members are robbed, raped and killed in a cruise destination touted as Roatan Hondurassafe, I will tell you about it.

So far this year, I have told you about a family of five with three young kids from a Carnival cruise ship whose rental car was shot up during an armed robbery; a Royal Caribbean family robbed at machete point and a tourist interested in diving the reefs who was violently assaulted; a NCL crew member shot in the head, dead; and several local residents of Roatan killed and left in the streets. 

All of this violent crime occurred in Roatan, Honduras. Yes the Roatan marketed by Carnival, NCL and Royal Caribbean as the idyllic, tropical get-a-way, the paradise island of Roatan.

I have written about other dangerous cruise destinations: the Bahamas, Jamaica, St. Kitts, Columbia, El Salvador, Guatemala and Belize. But the residents of these countries have never come close to voicing the level of animosity and threats which I receive from the residents of Roatan when I write about crime.

I received a half-dozen emails yesterday from Roatan. Here are two good ones. Judge for yourself:

From Doug in Roatan: 

You are a fucking piece of shit im sure its real safe where you live which I assume is miami which is a complete shit hole how many people die there every night do you tell cruise ship passengers how fucking dangerous the departure ports are of course not ie: miami, new orleans, houston all shit hole cities if you want to write about violence try san pedro sula you fucking moron I will take my chaces in both roatan and san pedro sula before visiting any one of the cities in america mentioned all you are doing is praying on a bunch of people who are afraid of there own shadow you cant hold everybodys hand when they travel but shit happens in colorado at the resorts but you dont make a big deal out of that senseless crime happens everywhere you fucking idiot whatever your deal is with roatan all your doing is making it harder in aplace where life is already hatd enough fuck you

From Michelle in Roatan:

Interesting stats you're choosing to post about Roatan. I live here and am NOT afraid for my safety. You mention that the expatriate community downplays the crime issue and where are your stats about crime regarding them? The truth of the matter is ANYWHERE you go in the world there is crime, except perhaps, Iceland. The crime that we're witnessing here on Roatan is mostly what others would consider, drug related, revenge related or motivated as well as "Indian on Indian". Which is why the deaths of the man by mud hole or by la colonia belfate were featured but aren't causing a stir.
They have nothing to do with the general public. My safety is not jeopardized by the death of either of those men and neither is anyone else's; unless they were associated with them in whatever business or crime they were previously involved in.

People die violent deaths in US cities every single day and the reason people still feel safe in their homes is because they don't hear about them due to the fact that it isn't considered news. "A woman was found shot/strangled or beaten to death in her apartment" could be a news title on just about any newspaper in just about any city or town in the US but once officials realize that she was murdered by her drug dealer boyfriend, that she herself was a drug user and that she is a woman of color, she no longer is classified as news. And her death does not change or influence anyone else's safety. The same goes here. So I urge you to stop focusing your interest in stories that are not being shared and worry about your own interests. It is unfortunate that many people have had negative experiences while traveling here. It really truly is but it doesn't represent the island as a whole. People are safe, just like anywhere else in the world; again, except for Iceland, one must ALWAYS be mindful of what they are doing, where and with whom. Bad choices and bad decisions usually have bad results.

Murder in Roatan: A Peaceful, Tranquil Paradise?

Roatan Honduras came onto the radar of Cruise Law News in January of this year when a U.S. family who took a Carnival cruise to the island was robbed at gun point while driving in a rental car. The bandito shot the car up, terrifying the three children in the car as well as their parents, who had no idea that they had taken the kids to such a violent place for a family vacation. 

The mother subsequently left us a message saying:

"My Husband, 8, 14, 15 year old daughters and I were shot at, robbed and almost killed after returning Roatan Honduras Crimefrom one of the Roatan Beaches. I find it hard to believe that cruise lines would be wanting to increase tourism to Honduras. People innocently go there to enjoy it's beauty unaware of the danger lurking. My heart goes out to the family of the Norwegian cruise line crew member that was just killed there in broad daylight."

We subsequently reported about several other tourists robbed or assaulted at gun point this year. We were also the first in the U.S. to report on the murder of a NCL crew member in Coxen Hole.

What struck me most about Roatan when I began speaking to local residents and people who fled the island was not just the crime and sense of lawlessness. I was surprised by the extraordinary efforts of the expatriate U.S. citizens who live in Roatan to create the false and misleading impression that the place was a safe, tropical paradise.

Today in reading the local Insular Teledifusora Facebook page, I see that a local man identified as Rodrigo Mendoza Nelson was shot multiple times. His body was dumped along a road from Coxen Hole to Sandy Bay near an entrance to a place called "Mud Hole" late last night.

The images of the lifeless body on the Teledifusora Insular page are graphic.

Roatan Honduras Crime The web page also shows several crude images of men who were quickly arrested for the murder. 

A week ago I wrote about another murder of a local man who was bludgeoned to death near the  Balfate colony area.

None of these images or stories will be seen by tourists to Roatan.

Nor will the expatriate citizens running the tour or dive shops, or the restaurants or bars, or the resorts or realty companies mention these incidents to cruise ship passengers. 

 

Image Credit: Teledifusora Insular

Near Death Experience Aboard the Independence of the Seas: When Will Royal Caribbean Hire Lifeguards?

Four days ago, we discussed the near drowning of a six year old boy whose heart had stopped when he was found on the bottom of a swimming pool on the Royal Caribbean Independence of the Seas.

People contacting us say the boy slipped and struck his head. Other children reportedly pulled the unconscious boy from the pool. Royal Caribbean was not supervising the Royal Caribbean pool. 

Royal Caribbean, like Carnival and NCL, has no lifeguards assigned to its pools. Only Disney takes the responsible step of employing lifeguards on cruise ships.

Independence of the Seas Pool - LifeguardI have written at length about these type of situations.

Saving children's lives requires the joint efforts of the parents and the cruise line. Parents must obviously supervise their children, and the cruise line must supervise their pools.  If the pools are intended for adults only, then there must be cruise employees at the pools enforcing that rule as well as any other rules such as "no children," "no running on the pool decks" or "no horseplay." 

Contrary to what many people believe, a "no lifeguard" or "swim at your own risk" sign, without more, is legally insufficient to exculpate the cruise ship from liability.

Disney used to rely on "no lifeguard" signs, but after the near drowning death last year of a child who was rendered severely brain damaged and needs expensive lifetime care, the Magical Cruise Line now employees lifeguards throughout its fleet. It took only one prior incident for Disney to throw away the "no lifeguard" signs and do the right thing by assigning ship employees to the pools.

Today we were notified that a similar incident occurred previously on the Independence of the Seas. A concerned parents told us: 

"The same happened to my daughter, six years ago, who was age six at the time, on the Independence of the Seas. We had gone with large group of family and friends and it was our first full day at sea. All the kids were so excited and it was our first cruise so we didn't really know the rules or anything about the ship. The kids were running around on the children's area where the water fountains were, this area was a water area for kids, however, in the same area was a pool, which was really deep water, we had no idea and this is where my daughter jumped in, after following her cousin, who was eight months older than her and could swim a little. The pool was six feet deep, we checked afterwards and this was the deepest pool on the ship, even deeper than the adults pool, why this was put next to the kids area, I have no idea. My daughter could not swim and panicked, she tried alerting her cousin who tried to help but as she was so small too, she nearly pulled her down.

It was only by chance that my sister was walking past to go back to her room that she spotted them and had to jump in fully clothed to save her. We were only yards away but as this pool was right in the middle of area we couldn't see them."

It's easy to blame parents whenever they let their guard down for a minute. But its entirely foreseeable and predictable that parents, especially parents on vacation, will make mistakes - perhaps only for a few precious seconds.

Ignoring a prior similar incident when a child nearly drowns is a dangerous proposition for a cruise line. A prior incident provides "notice" of the danger and requires the cruise line to take corrective measures to prevent similar injuries or fatalities from occurring.

Putting away legal issues of liability, the best way to protect kids is to have the parents supervise the kids and the cruise line supervise the pools. 

That's why a responsible cruise line (so far only Disney) employs lifeguard to supervise the pools. 

How many other incidents will it take before Royal Caribbean does the right thing and hires lifeguards?

U.S. Report on Crime in Nassau Worries Atlantis Resort

The owners of the Atlantis mega-resort in Nassau are worried about the U.S. report on the high rate of crime there, according to the Nassau Guardian

The U.S. report from Department of State states that armed robbery and sexual assault are all on the increase in Nassau and these crimes are affecting tourists and cruise passengers, including around the hotels, resorts and casinos. 

Over the years, Atlantis has experienced significant problems with crime. Tourists have been robbed at Atlantis Resort Bahamasgunpoint and the resort's own employees have attempted to rob the casino. You can read about the crime here:

Official: Security foils robbery at Bahamas resort

Tourists robbed outside Atlantis

Last September, the Nassau Tribune reported that Atlantis was “very concerned” about a crime warning issued to cruise passengers by Carnival cruise line.  Atlantis seemed afraid that the cruise line might scare off the resort's potential customers by warning its passengers of the crime problems ashore before the passengers disembark.

You can read our article: Atlantis Discourages Carnival from Warning Cruise Passengers of Crime in Nassau.

Nassau needs to get a grip on crime and its effect on tourists and cruise passengers.

Atlantis has to reassure its lenders that the situation is under control as it tries to refinances its debt. But the cat is out of the bag. Few rational people can dispute that the island has a problem. The cruise lines are seeing fewer and fewer people actually get off the cruise ships.  

It's a house built of cards. They could all fall down. Atlantis, the cruise lines, and the Bahamas tourism people are all hoping, and praying, that a tourist doesn't get shot. 

 

Photo Credit: Wikipedia / WPPilot

 

Nassau Newspapers Cover U.S. Crime Report on Bahamas - A Tropical Paradise?

A day after we summarized the U.S. report on the high level of crime which is affecting U.S. tourists and cruise passengers in the Bahamas, the major newspapers in Nassau published articles about the report. 

The Nassau Tribune published U.S. Warns Again Over Crime In The Bahamas. The Tribune also published several other articles about murders which routinely plague the capital of the islands.

The Nassau Guardian published U.S. Embassy See Jump in Assault Reports - State Department Highlights Bahamas' Crime Problem. The article was positioned next to another article about a murder Nassau Tribune with a large photo of a body in a bag being taken away a medical examiner's team.

When we published our article yesterday - 2014 Bahamas Crime Report: Armed Violent Crime Escalates - we received a great deal of hate emails. The criticism fell into general categories. The local Bahamians didn't like a U.S. citizen discussing crime in the Bahamas. Many wanted to discuss crime in the U.S. and talk about mass murders in U.S. schools. And many people in the Bahamas claim that it is perfectly safe in Nassau. 

In response to all of that I say this: of course there are crime problems in the U.S. But there are a few salient point to keep in mind. There are around 304,000,000 (million) people in the U.S. There are a little over 350,000 people in all of the Bahamas with 70% of them living on New Providence island (Nassau).

The Bahamas unemployment rate is staggering. Almost 16% of people in New Providence and almost 20% of people in Grand Bahama have no job. There are too many people with no money and nothing to do.

Not surprisingly, the per capital murder rate in the Bahamas is substantially higher than the U.S rate. The per capita homicide rate in the Bahamas is seven or eight times higher than the U.S. rate. There are around 4.5 murders per 100,000 in the U.S. but between 29 and 35 murders per 100,000 in the Bahamas.

The biggest point to keep in mind is that no one pretends that the USA is a tropical paradise. If you are coming to America, I won't bullshit you. Compared to the UK or the European countries which have few guns and little armed violence, the U.S is the wild west.  But many U.S. tourists who jump on a cruise ship for a vacation to the Caribbean mistakenly believe that the Bahamas is a tranquil, idyllic and peaceful place. It's clearly not. 

Many people who rail against our publication own businesses in Nassau, like bars, restaurants, resorts, excursions companies, jet-ski shops and so forth. They can't afford to lose business. They are characterizing Nassau like a magical safe location.  

But the 2014 crime report bears out what we have been discussing frequently here. That tourists and cruise passengers are being targeted for robbery by criminals armed with guns, knives and machetes. There are too many young men not employed who can make a month's wages with a single grab of a purse or gold chain.

Yes, Nassau has assigned more police officers to the ports and the officers are working longer shifts (which the report acknowledges). But crime in general and crime against cruise passengers has still increased. That speaks poorly for the future of Nassau and its fanciful notion that it is a tropical paradise.

 

Image Credit: Nassau Tribune

Two U.S. Passengers Arrested for Rape on Royal Caribbean's Navigator of the Seas

Navigator of the SeasThe Jamaica Gleaner reports that 2 U.S. men aboard Royal Caribbean's Navigator of the Sea, which docked in Falmouth Jamaica yesterday morning, are accused of raping a female passenger aboard the cruise ship.

The Gleaner says that the "men were accused of raping a female passenger who they were partying with the night before on the vessel."

The sexual assault reportedly occurred at 5:30 AM, yesterday morning, when the cruise ship was sailing approximately 50 miles outside Jamaican waters.

The Gleaner also says that the Federal Bureau of Investigation (FBI), with assistance from the Jamaican police, is investigating the incident.

It is less than clear what this means as the FBI typically does not travel to the Caribbean ports to investigate crimes like this. The typical situation is for the FBI to get involved only after the cruise ship returns to an U.S. port. Sometimes the victim will get off of the cruise ship at the next port and fly back to the U.S. in circumstances like this.

Sexual assaults are not infrequent on cruise ships, particularly given the tremendous amount of alcohol sold by the cruise lines.

The newspaper says that the Navigator will return to Galveston tomorrow, "where the accused will be processed."

 

Photo Credit:  Wikipedia / Bahnfrend

Are Cruise Ships Vectoring Chikungunya Virus to Florida?

Today I received a comment from a Royal Caribbean passenger who said that he was infected with the dreaded chikungunya virus when he sailed to St. Martin last year on the Oasis of the Seas:

You might need a new cruise category "Disease" as the cruise industry has become a vector for spreading the Caribbean epidemic of Chikungunya Fever virus to Florida . . . I got infected during my Oasis trip to St Martin last Dec - this thing is horrible and can be catastrophic for older passengers - one major "coincidental" cause of increased death among these folks isn't the virus ... it is suicide. 

He also referred me to an article on a local CBS station "Fourth Case Of Mosquito Borne Chikungunya Chikungunya Cruise ShipFever Confirmed In Florida."

The disease is transmitted through infected mosquitos.

The Centers for Disease Control (CDC) says:

"The most common symptoms of chikungunya virus infection are fever and joint pain. Other symptoms may include headache, muscle pain, joint swelling, or rash. Outbreaks have occurred in countries in Africa, Asia, Europe, and the Indian and Pacific Oceans. In late 2013, chikungunya virus was found for the first time in the Americas on islands in the Caribbean. Chikungunya virus is not currently found in the United States (no longer true). There is a risk that the virus will be imported to new areas by infected travelers (now true). There is no vaccine to prevent or medicine to treat chikungunya virus infection. Travelers can protect themselves by preventing mosquito bites. When traveling to countries with chikungunya virus, use insect repellent, wear long sleeves and pants, and stay in places with air conditioning or that use window and door screens."

We have been contacted in the last 6 months by many cruisers concerned about being infected. But this is the first time that someone has contacted us after being bitten by an infected mosquito.

There has been a good amount of chatter on the cruise fan pages about the virus and fears of contracting it while cruising to the Caribbean. 

Some but not all cruise lines warn about the disease.

Do you know someone who has been infected during a cruise to the Caribbean? Does anyone know effective medical treatment to combat the symptoms?  Please leave a comment below or join the discussion on our Facebook page.

Honduras Works with Florida Caribbean Cruise Association to Promote Cruise Tourism

The Honduras newspaper La Prensa reports today that Honduran President Juan Orlando Hernández will accompany representatives of the Florida Caribbean Cruise Association (FCCA) on possible locations which will be marketed to cruise passengers arriving in Honduras. The FCCA is an organization which promotes the interests of the U.S. based cruise lines doing business in the Caribbean ports of call.

Tomorrow the president of Honduras will accompany the FCCA representatives during tours of the city of Gracias, Lempira, and the Copan Archaeological Park (el Parque Arqueológico de Copán), as part Gracious Honduras Cruise Visitof a "reconnaissance" trip to sites where the cruise tourists from Roatan, Bay Islands may visit.

The newspaper says that President Juan Orlando Hernández will accompany visitors on Thursday, May 29th together with representatives of the largest cruise lines in the world, including Carnival Cruise Lines, Norwegian Cruise Lines and Royal Caribbean Cruise. 

The distance from the island of Roatan to the city of Gracias, which is in the mainland of Honduras, is around 190 miles.

Is this really a suitable tourist spot for a U.S. tourist arriving in Honduras by cruise ship?

Honduras has the highest murder rate in the world and is subject to warnings from the U.S. Department of State. 

I previous listed Honduras as the second most dangerous cruise destination in the world

Have a thought? Please leave a comment below, or join the discussion on our Facebook page.

 

 

Photo Credit: La Prensa

Near Drowning Aboard Independence of the Seas: Six Year Old Boy Fighting for Life in French Hospital

BBC News reports that a six year old boy was pulled from a swimming pool on the Royal Caribbean Independence of the Seas yesterday. 

The AFP news agency says that the child's heart had stopped when he was found in the cruise ship pool.

BBC says that the cruise ship's doctor was able to re-start the boy's heart. The cruise line then requested that the boy be taken for emergency medical treatment ashore in northwest France by Independence of the Seas Swimming Poolhelicopter. 

A spokesman for a maritime agency in Brest, France said that the "child was found in a state of cardio-respiratory arrest at the bottom of the ship's pool."

This incident will be certain to trigger another debate whether cruise lines should staff their swimming pools with lifeguards. 

In the last year, four children six years of age or younger have drown or nearly drown on the major cruise lines, Disney, Carnival and Norwegian Cruise Lines. None of these ships had lifeguards assigned to their pools at the time. 

A 4 year child remains brain damaged after he nearly drowned on a Disney cruise ship, the Fantasy, in March of last year.  A 6 year old child is dead after drowning on a Carnival cruise ship, the Victory, in October of last year. A 4 year old is dead and his 6 year old brother is injured after similar tragedies on NCL's Norwegian Breakaway, last February.

In our view, there is no excuse not to assign lifeguards to cruise ship pools. The costs is minimal and the need is substantial.  Yes, parents need to supervise their children but cruise lines need to exercise their corporate responsibility to supervise the pools, enforce pool rules, and be ready to perform CPR if necessary.

Here are two of our many articles on the issue:

Imperfect Parents & Corporate Irresponsibility: Why No Lifeguards?

Dangerous Disney Cruise Ship Swimming Pool: Thoughts from a Concerned Cruiser

Disney is now the only cruise line which employs lifeguards, after the near-fatality last year. 

Have a thought?  Please leave a comment below or join the discussion on our Facebook page.

 

Photo Credit: Wikipedia / Jolly Janner

Roatan, Honduras - Update on Crime

We've received a fair share of hate e-mail this year after we reported on several crimes against cruise tourists in Roatan during the first three months of this year. Many expatriate property owners and business operators became highly agitated when we were the first in the U.S. to report on the murder of a NCL crew member shot near the port in April.

Two men were arrested regarding the crew member murder. The first man arrested was quickly arrested but apparently had nothing to do with the murder. The second man, who apparently killed the NCL employee, was shot in the leg by his friends and turned over to the police for a modest little Roatan Murder Suspectranson. He remains in jail.

A U.S. citizen, Cory Lee Beckner, who lives in Roatan was arrested for allegedly being involved in an armed robbery of a family visiting the island on a cruise ship. His sister recently posted, on our Facebook Page, an affidavit from a local police department suggesting that her brother is innocent. If this is true, then whoever robbed the several cruise tourists has not been apprehended.

In the last two months, there have been several break-ins of homes and businesses run by expatriate U.S. citizens and local residents of roatan. Many people have expressed frustration with the crimes and the absence of any follow-up by the understaffed and ill-equipped local police.

Just last Sunday, a local resident was found murdered, apparently killed with a concrete block which was found bloodied upon discovery of the dead body. The incident reportedly occurred near the impoverished Balfate colony area.  

The arrests of two gunmen who allegedly killed two residents in separate incidents over the course of the last year or so was recently a topic of discussions in Roatan among expatriates. Some people are calling for the alleged gunmen to be publicly hanged to deter other murderers. 

The president of Honduras and tourism officials have announced meetings with the cruise lines to deal with the reports of crime in Roatan. There have been no details released of what has been discussed.

The expatriate community in Roatan is an interesting lot. Half of the people there spend considerate effort trying to convince you how safe and peaceful the island is. But they have a different conversation amongst themselves. There are others who are interesting in exposing the crime problem in the hope that the problem will be addressed and improved.

More Reefer Madness from Bermuda's Kangaroo Courts

Busting U.S. cruise passengers for small amounts of pot is big business for the customs officers in Bermuda. It's a topic we have written about often.

The cases all seem the same. When the cruise guests go ashore, the customs officers board the ship with their sniffer dogs and conduct warrant-less searches without probable cause. They even request the ship security personnel to open up the safes in the cabins.  A gram or two brings a $500 or so fine which the passengers pay with a credit card to avoid the threatened three month jail sentence. 

This week, a newspaper in Bermuda reports that a U.S. passenger, age 25, "Chelsea," arrived in NCL Norwegian BreakawayBermuda on NCL's Norwegian Breakaway. The customs officers found 2 grams of marijuana in her cabin's safe. A man who shared her cabin (apparently her boyfriend) said the pot was his, but that didn't stop the police from handcuffing Chelsea and hauling her off to jail.

Chelsea claims that she was suffering from pain due to the cuffs and asked for relief several times from one of the officers. The newspaper says that after the arresting officer "repeatedly ignored her cries of pain," intimating that the officer intentionally tried to hurt her by twisting the middle part of the handcuffs, Chelsea cursed the officer saying:.

“You f***ing stupid b***h. You’re hurting me, you b***h.” 

This outburst led to the prosecutors charging her with "violently resisting arrest."

The presiding judge, Senior Magistrate Archibald Warner, scoffed at the charges pointing out that the woman did not become violent and cursed only after she was ignored when she complained of pain.

The prosecutors introduced no evidence on the resisting arrest charge.

Magistrate Warner then fined Chelsea $500 for the pot. You can read about Magistrate Warner in these articles: 

Bermuda's Kangaroo Courts Back in Action

Business As Usual In Bermuda: Cruise Passenger Arrested & Fined For Small Amount of Pot

Reefer Madness Continues: Bermuda Shakes Down Another Cruise Pot Head

People ask me, why do you care if cruise stoners get fined?

The problem is that Bermuda has a strange sense of priorities. It delights in small time pot busts of vacationers with a cigarette or two in the cabin safe to be smoked for recreational use on the high seas, an issue the cruise line security should deal with. But rapes or violent shipboard crimes? Bermuda is indifferent to prosecuting rapists and criminals on Bermuda flagged ships.

Compare Bermuda's madness with the customs policy in Canada toward cruise ships. For a period of a year or so, customs officers in Halifax, Canada arrested four crew members and cruise passengers with child pornography on their computers. All of them served jail time. A good use of Canadian customs and judicial resources.

But in Bermuda, you'll never see a cruise rapist, pedophile or child porn pervert arrested by police or customs officers or sentenced by Magistrate Warner. There's no money to be made in arresting real criminals.

Photo Credit: Bermuda Sun

 

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

 

Consumer Reports: Don't Get Sick on a Cruise

Cruise Ship Medical FacilitiesA news station in California KFSN (ABC) channel 30 reports that being ill with norovirus or in a medical emergency presents challenges when you are "days from the nearest port, on a ship without diagnostic equipment like an MRI machine, a blood bank or even specialty doctors."

According to a Consumer affairs medical doctor, although many passengers may believe that they are boarding a "floating hospital," a cruise ship is more like a "floating hotel with a doctor at hand."  

She says "think twice about traveling with a chronic medical condition.

The Coast Guard can't always launch a rescue, if the seas are rough or the ship is too far from land. Next, know that most prescription drugs are not available on a cruise ship. Always travel with an extra supply of all medications."

The Consumer Affairs medical team also warns that medical care aboard a cruise ship costs a premium.

Cruise ships don't accept medical insurance so consider purchasing travel insurance from an independent company. .

Swiss Diamond River Ship Strikes Pillar to "Old Bridge" in Bratislava, Passengers Injured

Swiss Diamond River CruiseA newspaper in Slovakia reports today that a Swiss river cruise ship struck a pillar of the "Old Bridge" in Bratislava.

This newspaper reports that seven passengers were injured aboard the Swiss Diamond river cruise ship. (Another newspaper says that 9 people were injured).

The bridge in question is being disassembled and replaced. Several pillars to the bridge remain as hazards in the river.

TASR newswire broke the story

All of the injured were women, except one man.  Ambulances were sent to the scene.

Five people were taken to the hospital. The injuries included wounds to people’s heads and limbs.

The Swiss Diamond is in the fleet of the Swiss shipping company Scylla AG. The ship was built in 1996 and operates on the Danube river between German and Hungary. 

Photo credit below: Palo Bartos / Flickr

Old Bridge in Bratislavia

Independence of the Seas Arrested in Norway

A newspaper in Norway reports today that a pilot association seized the Independence of the Seas for non-payment of the association's fees. The association petitioned a court in Norway to detain the cruise ship. A local bailiff served the arrest papers today.

The Independence of the Seas was in Alesund, Norway at the time of the legal action.

In the U.S., vessels can be seized for non-payment of provisions and services such as pilotage fees, crew member wages, food and fuel. The vendors and service providers have a maritime lien for the goods and services. Norway has a similar legal provision permitting the courts to "arrest" a vessel when Independence of the Seasit refuses to meet its financial obligations to creditors and satisfy the maritime lien. If the lien is not satisfied, the vessel can be sold at auction.  

"Vessel arrest" is a  common legal remedy to collect money from fly-by-night maritime owners and operators which try to avoid paying their debts to third parties. You can read about one such case here. I have heard of only one modern cruise ship operated by a top cruise line being arrested, and that was the Carnival Triumph several years ago

In Norway, as well as many other countries, local pilots are required to be at the helm of a ship that enters the local waters of the country. The shipping companies are required to pay the pilots who are more familiar with the local waters. 

The pilot association, Norwegian Coastal Administration (NCA) (Kystverket in Norwegian), issued a press release, stating that the pilot and security fees incurred by Royal Caribbean during several cruises last year have been owed since at least last October.  

The newspaper says that the lien was for  around NOK 600,000 which is approximately $100,000 U.S.

NCA says that it is owed substantial other fees from other cruise line and will be stepping up its collection efforts as the cruise ships return to Norway.

NCA says in its press release that non-payment or delayed payment from some cruise lines have been a major problem and the the association has been unable to convince the cruise lines to pay punctually. The association has been unable to convince certain companies with the worst payment history to meet their obligations voluntarily.

A representative of the association was quoted saying that sometimes it's been many months, up to a year before the outstanding amounts have been paid. How can we operate?

The newspaper further states that once the arrest papers were served on the cruise ship, the captain contacted Royal Caribbean which paid the lien (as well as court costs and interest) within one hour. The cruise ship was then released by the local marshal and was free to sail. 

The Independence of the Seas was last in the news in April when its thrusters swamped a boat in St.Kitts involved in mooring operations, killing two local men handling the lines. 

May 23 2014 Update: The BBC is now covering the story.

Passenger Medevaced From Majesty of the Seas

Majesty of the Seas Injury Accident Local Miami news station WSVN channel 7 reports this morning that Miami Fire Rescue medevaced a Royal Caribbean cruise ship passenger who sustained a serious head injury. The medevaced occurred last night. 

The medical evacuation occurred on the Majesty of the Seas cruise ship. WSVN says that the passenger suffered the injury while the cruise ship was approximately four miles from the port of Miami. 

The video shows the cruise ship passenger being transferred from the Majesty through an open crew entrance into the Miami Fire Rescue rescue vessel. These type of transfers are dangerous. Passengers have been dropped into the sea during the transfers if they are done incorrectly. You can see a terrifying botched passenger rescue here.

The Fire Rescue then returned to port and the passenger was taken for emergency medical treatment at Mercy Hospital. 

The video also shows cruise passengers who witnessed the event cheering and applauding the paramedics.

Update: A local CBS news station reports that the passenger is a 32 year old Swedish citizen. A spokesperson for the cruise line said that the passenger was first treated in the medical facility on the Majesty of the Seas ship on Tuesday but on Wednesday the passenger required “additional and urgent medical attention.” 

 

WSVN-TV - 7NEWS Miami Ft. Lauderdale News, Weather, Deco

No Answers, No CCTV & No Justice: P&O Ferries Leaves Fearnside Family in the Dark

It was a dark night when 30 year-old Richard Fearnside disappeared from P&O Ferries' Pride of Kent ferry as it was sailing from Calais back to Dover. His girlfriend said that he was going to the top deck to smoke a cigarette. Richard never returned. P&O didn't sound an alarm until the ferry returned to port.

P&O Ferries could offer no explanation to Richard's parents, Bob and Marianne, regarding what happened to their son while the P&O ferry was cruising in the middle of the English Channel. Although other passengers and crew had disappeared from P&O ferries under mysterious circumstances in the past, the ferry company had not bothered to install a single CCTV camera on the decks of its fleet of Richard Fearnside P&O FerriesP&O ships for safety and security purposes.  

P&O chose instead to install surveillance cameras only in its duty free shops on the ferries. Jewelry and alcohol, it appears, are more precious to P&O than its customers.

Richard vanished a year ago today.

It's an anniversary date no parent wants.

For a year, Richard's parents have faced what they believe to be P&O's cover-up of his disappearance. 

Richard's mother, Marianne, wrote a letter to P&O Ferries CEO, Helen Deeble, about her son's disappearance and sought information. P&O sent a boorish response, not from Ms. Deeble, but from a public relations clod at the ferry company. The PR company man told her that installing safety cameras was a silly, impractical idea.

Last December, I sent an open letter to Ms. Deeble about the absence of CCTV cameras on the P&O ferries. There are huge cruise ships in the U.S. that have literally over 1,000 CCTV cameras installed on board. Ms. Deeble chose to ignore my letter just like she initially ignored Marianne's letter. 

Ignored by P&O, Marianne started a petition to require P&O Ferries to install CCTV cameras on its passenger decks. The petition resonated with the public. To date, over 95,000 people have signed the petition while making insightful and poignant comments explaining why safety camera are required. You can see the petition here

Bob and Marianne FearnsideThe Fearnsides remain in the dark about what happened to Richard. P&O's attitude toward them, and its irresponsible refusal to install cameras on its ships, ensure that other passengers will disappear without explanation.  

Please take a moment to click on the petition. Please sign it. Please tell P&O why it should finally install cameras. 

 

Please read a few of our other articles:

P&O Ferries Refuses to Install CCTV or Man Overboard Systems after Passenger Disappears

P&O Ferries Plagued By Overboard Passengers & No Safety Systems

P&O Ferries Crisis Manager Is No Stranger to Ferry Disasters

P&O Ferries No-CCTV Camera Controversy: Expect a Long Fight

 

Bottom photo credit: Canterbury Times

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Costa Deliziosa Loses Power in Valenzia

SeaTrade Insider reports that the Costa Deliziosa cruise ship suffered a power failure and blackout in Valencia, Spain yesterday which shut down the ship's electrical systems. After a few hours, the engineers were able to restore power and essential services. However, the cruise ship will not try to sail back to Italy. Costa stated that the cruise ship will remain in port until the cause of the outage is identified and corrected. 

Costa is apparently arranging for charter flights to return the passengers to Rome. 

Costa Deliziosa Cruise ShipLate today Costa told cruise passengers scheduled to sail on a 13-night Eastern Mediterranean cruise from Civitavecchia (Rome), leaving tomorrow, that the cruise is canceled.

Of course there are thousands of people who are currently flying to Rome thinking that they will board the cruise ship, which remains in Spain.

Cruise Critic mentions that the passengers on the current, abandoned cruise will receive a 50 percent refund on the cruise fare and a 100 euros of onboard credit per passenger as compensation. A couple on the Cruise Critic message board says that for the canceled May 29th cruise, Costa offered either a 50% refund and another cruise or a full refund and 250 euro voucher each to be used before the end of the year.

Although a cruise ship going out of service unexpectedly at the last minute is a major inconvenience for the passengers, it is a real hardship for the crew members who earn tips. They will receive no income for the next two weeks.

The Deliziosa is four years old, and is owned by Carnival Corporation.

May 21 2014 Update: Members of Cruise Critic are saying that: "instead of the 21st, their departure from Savona will be on the 23rd, therefore the cruise will now be instead of 13 days only 11 days
(they will get a new itinerary later). Because of that they will get a refund of 25 % and 100 Euro bord account."

Coast Guard Medevacs Passenger From Bahamas Celebration Cruise Ship

The Defense Video and Imagery Distribution System (DVIDS) reports that the U.S. Coast Guard medevaced a cruise passengers from a cruise ship returning from Freeport Bahamas yesterday.

The Coast Guard deployed a MH-65 dolphin helicopter to perform a medical evacuation of a a 56-year old male passenger suffering severe pain aboard the Bahamas Celebration northeast of Palm Beach, Florida, on May 18, 2014.

The man was airlifted to St. Mary’s Medical Center in West Palm Beach, Florida.

Video Credit: U.S. Coast Guard via DVIDS  

 

Royal Caribbean Tries to Block David Beckham's Soccer Stadium

International soccer star David Beckham plans to build a soccer stadium at the Port of Miami with the dramatic vista of downtown Miami in the background. But the Chairman of Royal Caribbean Cruises is doing everything possible to block Beckham's plans. 

In an interview with television station Local 10, cruise executive Richard Fain says that the port isn't a suitable location for the stadium. 

It's also a location where Fain's cruise line built a parking lot and a gym for its employees, which are David Beckham Soccer Stadium obviously not the best uses of the 12 acre property. Unlike Norwegian Cruise Lines and Carnival which operate their headquarters on the north and north-west sides of the Miami International airport, Royal Caribbean's headquarters are located right at the port.

Fain and his "well-funded Miami Seaport Alliance" seem to be using scare tactics, arguing that the new stadium "will jeopardize more than 200 cargo and cruise-related jobs," a claim that newspaper researchers find false.

Fain doesn't want to talk about losing his parking lot and the gym. He couches his argument against the soccer stadium in terms of "protecting our port."  But the land is not suitable for deep water use by today's mega-liners.

May it just be that Fain doesn't want to see the new stadium towering over his cruise line's offices and causing traffic delays disrupting his daily drive into the office?     

Miami's mayor, Tomas Regalado, says the decision on the new stadium site will rest with the people of Miami. 

Photo Credit: Design Boom

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No Lifeguards for Children on Cruise Ships? Maritime Law Encourages Cruise Lines to Act Irresponsibly

WKMG Local 6 (ClickOrlando) aired a special report last night on the issue of children drowning on cruise ships. In the last year, four children 6 years old or younger have drowned or nearly drowned in the pools of Carnival, Disney and Norwegian Cruise Line cruise ships. 

In all cases, the cruise lines did not employ lifeguards.   

The news station interviewed the parents of a 6 year old child, Qwentyn Hunter, who drowned during a Carnival Cruise Ship Drowning cruise aboard the Carnival Victory.  

I believe that it's clear negligence for a cruise line not to employ a lifeguard to supervise cruise ship swimming pools. Yes, it a matter of personal responsibility of the parents to supervise their children, but its also a matter or corporate responsibility of the cruise lines to staff their pools with trained lifeguards.  A sign saying things like "swim at your own risk" or "no lifeguard on duty" is not only meaningless to a child, but it's legally insufficient to exculpate a cruise line.  

The cruise lines are able to hide behind a maritime law also known as the "Death on the High Seas Act" which prohibits the recovery of emotional damages such as pain and suffering, grief, bereavement, and mental anguish. As matters now stand, the cruise line face virtually no financial consequence when children die in cruise ships pools with no lifeguards.

The news station interviewed me during the program. Here's what I said:

"'Children are not wage-earners and because of this archaic law pertaining to cruise ships there’s no financial incentive for cruise lines to do the right thing,' said Jim Walker whose law firm deals exclusively with legal issues on cruise ships.

Walker called it the cruise industry's dirty little secret.

'The cruise lines love that law that doesn’t permit any recovery so they’re completely isolated and when you isolate a large corporation from all legal and financial consequence basically what you’re saying to them is it’s OK if children die in your pool because it doesn’t really affect your bottom line. That’s a terrible situation. That needs to change,' said Walker.

. . . Walker contends there's another troubling issue. He says no cruise employees, other than medical personnel are trained in CPR.

'If you're going to assign someone to a pool deck to hand out the towels and take drink orders, you’ve got to train them on basic CPR because CPR can save a life,' said Walker who also says he believes the cruise line industry could pass the cost of employing lifeguards on to the passengers.

'If you charge each one a dime you’re going to have enough money for a lifeguard. How about a dime for each person? Isn’t a child worth a dime?' said Walker.

Walker believes it is going to take some type of legislation really to force the cruise lines to take added safety precautions."

We have discussed this issue in prior articles:

Imperfect Parents & Corporate Irresponsibility: Why No Lifeguards on Disney Cruise Ships? (Disney now has lifeguards on its cruise ships).

Dangerous Cruise Ship Swimming Pools: Thoughts from a Concerned Cruiser

Have a thought about this issue? Please leave a comment below or join the discussion on our Facebook page. 

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Photo Credit: Ariza Talent & Modeling Agency via CBS News

Roatan Crime Watch: Honduran Officials & Tourism Representatives Meet With Cruise Line Security Executives

Radio Honduras reports today that security managers of Royal Caribbean, Norwegian Cruise Line (NCL) and Carnival Corporation recently met with governmental officials and tourism representative of Honduras in a "workshop" to discuss the safety of passengers and crew members in Roatan.

The news account indicates that the Director the Honduran Institute of Tourism, Emilio Silvestri, said that the meeting with the security executives of the cruise lines "is the result of a request from President Juan Orlando Hernández during his recent trip to Miami . . . "

A week ago we reported that President Hernández announced that he has traveled to Miami to meet Roatan Honduraswith cruise line officials regarding the violence this year against cruise ship passengers and crew members. 

This year we have reported on the murder of a NCL crew member, the armed robbery of Carnival passengers, and the armed assault of tourists and Royal Caribbean cruise passengers.

NCL pulled its cruise ships from Roatan for one week but quickly returned. Travel writers, travel agents, and expatriate owned or operated dive shops, resorts, bars and real estate businesses still promote the island as a tropical paradise.

The Honduran tourism representative Silvestri mentioned security measures allegedly implemented in Roatan by the Honduran government but didn't specify the nature of such measures.  The cruise line security executives apparently discussed the security measures during the workshop. 

The report identifies those attending the security workshop as Matthew Lewis from Norwegian Cruise Line; Dwight Morris and Alvaro Duron from from Royal Caribbean Cruises; Robert Williams and Jose Negron of Carnival Cruise Line; Luis Colon from Mahogany Bay; Security Minister Arturo Corrales; Research Director Julian Pacheco; as well as municipal authorities and the tourism representatives of Roatan and the Bay Islands. 

The report stressed the importance of the revenue generated by cruise passengers to Roatan. Each cruise passenger spends around $80 in "ground transportation, buying souvenirs, gratuities" and other expenditures during an eight-hour stay on the island.

In April. we placed Honduras on the list of the Top 10 Most Dangerous Cruise Destinations in the World

(305) 749-5493 "Free Cruise" Text Scam?

Free Cruise? Local news ABC-7 Fort Meyers is reporting that "scammers" are sending out text messages claiming that you have won a "free cruise."

Of course, there is no such thing as a truly free cruise but it seems like some people forget that.

The news station explains that "the scammers text you and tell you you’ve won a cruise. But when you call the number, a customer service representative says all you have to do is pay the $60 port fees. They suggest for you to put it on your credit or debit card – just give them the number."

"Don't do it," says Sgt. Dana Coston with the Cape Coral Police Department.  The news station calls them "crooks" looking for "free money" from victims.

The telephone number involved, according to the news station, is (305) 749-5493.

Give them a call and listen to the sales pitch. Just don't get talked into giving them your credit card number! 

Cruise Critic published an article several years ago about the "free cruise" offer: The Free Cruise Offer: Scam or Legit?

Photo Credit: Cruise Critic

 

 

Pullmantur Cruises' Sovereign Suffers Major Engine Problems

Newspapers in Europe are reporting that the former Royal Caribbean Sovereign of the Seas suffered an engine failure on one of its two main engines on May 10th while sailing from Barcelona to Tunis. It then limped instead to Naples for repairs.

Its current owner/operator, Pullmantur Cruises, attempted to repair the cruise ship in Naples but the repair pair attempts were unsuccessful. The ship was re-positioned to Civitavecchia and the cruise was cancelled. 

Sovereign Cruise ShipThe plans are now to undergo repairs at a shipyard in Marseille in the hope that it will be able to cruise under full power at the end of May. 

After leaving the Royal Caribbean fleet, the cruise ship was re-named the Sovereign and it underwent a new, blue paint job of its hull.

According to one news account, the cruise line company said it regretted "deeply" the interruption of the cruise, thanking passengers for "patience and collaboration."  It said that it will return the fare for the cruise, and reimburse passenger expenses related to the problem with the ship. It also offered a 60% discount on the purchase of another Pullmantur cruise.

The Sovereign is a relatively old cruise ship, having been delivered in 1988. 

Update: A reader of our Facebook page stated:

"It has four main engines. Made by Pielstick 9PC 20L and they are a piece of shit engines. Only made 13 totally of them for Sovereign,Majesty and Monarch of the seas.... One of them on Sovereign had a major breakdown many years ago and they got the 13th engine that was a test engine installed in replacement.

They have never been good engines. They run on heavy fuel, mounted on rubber 2+2 on the same gear and they delivered a lot less power then they where supposed to on test run. No problem Pielshit said and mounted a lot bigget turbo chargers on them to boost the power up. And that worked,, but that made them run hotter and we changed exhaust valves on them all the time. So the French guys should stick to eating snails and crock monsieurs and leave the engine building to the Germans." 

Photo Credit: Portal World Cruises

Time for Transparency: Senators Request Coast Guard to Make Cruise Ship Inspection Reports Public

The U.S. Coast Guard made a remarkable statement during the National Transportation Safety Board (NTSB) conference in March regarding passenger safety aboard cruise ships.

It said that it targets cruise ships with a history of safety problems. That's a good idea, of course. But the NTSB failed to ask the Coast Guard a simple follow-up question - what cruise line(s) and what cruise ships have demonstrated a pattern of poor maintenance and safety concerns?

The Coast Guard didn't point the finger at any particular cruise line and the NTSB didn't ask the question that the public needed to know. 

Allure of the Seas Life BoatMy thought is that the NTSB didn't want to embarrass the cruise lines who organized the conference. This reveals one of the major problems inherent in cruising. The federal agencies which are suppose to be watchdogs of cruise safety are in bed with the cruise lines. 

In response to this situation, Senators Richard Blumenthal (D-Conn.), John D. (Jay) Rockefeller IV (D-W.V.) (Chairman of the Senate Committee on Commerce, Science, and Transportation), and Edward J. Markey (D-Mass.) sent a letter to Coast Guard Admiral Robert Papp, Jr. asking that that inspection reports be made available to the public over the Internet. 

The senators wrote “ . . . we respectfully request that the records and results of the unannounced inspections be made public and easily available over the Internet for prospective cruise passengers to peruse before booking a trip.”

The senators added:

“We agree it is strategic of the Coast Guard to target ships and vessels that have a pattern or history of safety problems, but we further expect that consumers should also be privy to the insights and patterns that the Coast Guard already knows, in addition to the ones it discovers in the future. Furthermore, the Coast Guard does a disservice to the public when it shields from consumers the identity of cruise ships and lines that have a pattern of noncompliance.”

No response from the Coast Guard so far.

Coast Guard Medevacs Two Passengers From Carnival Splendor

The U.S. Coast Guard released a video showing a medevac of two passengers yesterday morning, approximately 135 miles southeast of Cape Hatteras, North Carolina.

The Coast Guard stated that it medevaced a 25-year-old man and 60-year-old woman at around 5:45 a.m. from the Carnival Splendor after the cruise ship being reported them ill and in need of emergency medical attention. Earlier, a MH-60 Jayhawk helicopter and HC-130 Hercules were dispatched.

The Coast Guard helicopter hoisted the two passengers from the ship and up and flew them to New Hanover Regional Medical Center. 

Red Bugs in Bahamian Palms? Nassau Vendors in Uproar Over NCL Straw Market Ban

Red Palm Mite Straw MarketThe Tribune newspaper in Nassau reports on a controversy which developed when a Miami-based cruise line apparently banned its passengers from buying items at the local straw market due to fear that the straw may be infested with a pest called the "red palm mite."

The Tribune says that Norwegian Cruise Lines (NCL) has apparently prohibited straw crafts from being brought back on its cruise ships in Nassau for the past several weeks.

Tourism officials told the Tribune that the ban was connected to the infestation of the palm mite in the Caribbean. However, Bahamas allegedly has no incidents of palm mite infestation according to the tourism officials. They also say that the straw in the Bahamas is cured anyway.

Local vendors are complaining that NCL cruise passengers are saying that anything they buy in the straw market will be confiscated by cruise ships guards when they return to the ship.

According to the Tribune, the tourism officials have tried to resolved the issue with NCL and have alerted the Florida-Caribbean Cruise Association about the problem. 

The issue shows how dependent the Bahamas is on cruise ship tourists.  

NCL sails nearly 15,000 passengers to Nassau on a regular basis on five cruise ships - the Breakaway, Gem, Pearl, Sky, and Getaway

 

Photo Credit: University of Florida

Coast Guard Medevacs Sick Passenger from the Carnival Imagination

Defense Video and Imagery Distribution System reports that a San Diego-based Coast Guard Jayhawk helicopter evacuated an ill woman from a Carnival cruise ship yesterday.

The Carnival Imagination was approximately 30 miles off the coast of Point Loma, California on May 7, 2014 when it contacted the Coast Guard and requested a medevac for a 41-year-old American woman, believed to be a passenger. She was experiencing abdominal pain.

Video (no audio) credit to U.S. Coast Guard video.   

 

What Happened on the Carnival Paradise Last Night?

Carnival Paradise Cruise ShipLast night a cruise passenger, @omasaid, tweeted that a fire may have broken out on the Carnival Paradise after the cruise ship left Cozumel.

Around 12:36 AM, he tweeted: "Keep us in ur prayers folks, white smoke maybe a fire is billowing from top of our cruise #carnival#paradise we r in the middle of ocean" 

At 12:40 AM he tweeted: "Update #carnival #paradise still no A/C people appear to be calm, Captain stated we r proceeding to Tampa maybe cruise is shortened..."

At 1:29 AM, he left this final tweet: "Update: #carnival #paradise all systems appear to b stable. A/C is operational, although another carnival ship traveling oddly close to us"

This morning, we asked Carnival for an explanation. So far we have not received a response. We also asked @omasaid for another update.

Does anyone else on the Paradise have information to share?

Please leave a comment below or join the discussion on our Facebook page.

May 7 2014 Update:

We received this statement from Carnival this morning:

CARNIVAL PARADISE STATEMENT
May 7, 2014 - 9 a.m. EDT

"Earlier this morning while the Carnival Paradise was en route from Cozumel to its homeport of Tampa, an air conditioning compressor overheated causing some smoke in the forward section of the ship.

Shipboard personnel immediately responded and addressed the situation. All safety and hotel systems are operating normally and the ship is expected to arrive in Tampa Thursday morning as scheduled.

Announcements were made keeping guests apprised of the situation and the U.S. Coast Guard was notified as per standard protocol.

Carnival Paradise is currently operating a five-day cruise that departed Tampa on Saturday, part of its year-round four- and five-day schedule from that port."

May 8 2014 Update:

The Paradise returned to Tampa this morning.  We are waiting to hear from cruise passengers whether this was a minor event as Carnival suggests. 

See comments below . . . 

Photo Credit: Wikipedia / Beau Hudspeth - Digi-Gen Design Studios - Photography

Roatan Crime Watch: Honduran Politicians Travel to Miami to Meet Cruise Lines

The President of Honduras, Juan Orlando Hernández, has updated his Facebook page, indicating that he has traveled to Miami to meet with cruise line officials.  He posted:

"Este día ha sido muy productivo, después de una reunión con 2 empresas de Cruceros en Miami, donde definimos incrementar el número de turistas a Honduras."

Translated, he says that he had a productive day in Miami after meeting with two cruise lines in an effort to increase the number of tourists cruising to Honduras.

Roatan Honduras CruiseHe reportedly traveled with Honduran Congressman Jerry Hynds who represents the Bay Islands. Several cruise ships (Carnival, NCL and Royal Caribbean) cruise regularly to Honduras (Roatan).

President Hernandez is seen in the Facebook photo with Honduran and Carnival officials. 

Roatan has been in the cruise-news after a rash of violent crimes against Carnival and Royal Caribbean cruise passengers this year who were attacked by armed robbers. A NCL crew member was murdered by a criminal from Coxen Hole, near Roatan's port. Roatan is on our list of the top 10 most dangerous cruise destinations this year. You can read some of recent articles about Roatan below:

Top 10 Most Dangerous Cruise Destinations in the World 

NCL Crew Member Shot & Killed in Roatan, Honduras

Roatan: The Irresponsibility of Travel Writers

Broken Thruster or Strong Currents? Norwegian Breakaway Delayed Returning to Pier 88

A number of news sources are reporting that a NCL cruise ship, the Norwegian Breakaway, was delayed in the Hudson River after one of its thrusters malfunctioned this morning.

The Daily News reported that the Breakaway, while returning to New York after a week-long Caribbean cruise, lost its steering as it headed toward Pier 88 on the West Side when a thruster malfunctioned. 

NCL Norwegian Breakaway Cruise ShipCoast Guard officials said they were notified of the predicament around 7:45 AM, and a tug boat assisted the cruise ship to the pier around 10 AM.

NCL didn't mention any type of propulsion problem. A NCL spokeperson said “The ship was slightly delayed because of strong currents in the Hudson River.” 

A cruise passenger @NoelDallacco tweeted that the incident was not a big deal. She posted a photo of a tug pushing the NCL cruise ship to port. 

NCL cruise ships have experienced problems trying to make it into New York piers in the past. In 2012, the Norwegian Star cruise ship struck the pier next to an aircraft carrier at the Intrepid Museum in Manhattan. In 2008, the Norwegian Spirit smashed Pier 90 while trying to dock at Pier 88. 

Ten days ago, there was dramatic video posted on Facebook and Twitter when NCL's Norwegian Gem was attempting to return to port to attempt a medical disembark after a passenger was injured. The cruise ship began drifting sideways toward an anchored tanker and the Verrazano-Narrows Bridge. (The pilot aboard the NCL ship sounds like Woody Allen). The video is from NY Harbor Webcam: 

 

 

 

 

May 6 2014 Update: According to a NBC news station, "A dead 30-foot whale found on the Brooklyn side of New York Harbor Monday morning may have gotten tangled in the steering system of a cruise ship, disabling the boat for several hours, authorities said Tuesday.

The whale was found near Pier 4 on Monday, and towed to the New Jersey side of the harbor.

The NOAA Fisheries Service said it is believed to have been struck by the Norwegian Cruise Lines ship, which then stalled for several hours in the Hudson River as it was preparing to dock in Manhattan Sunday. 

Bahamas Crime Watch: How Do You Manage a Country's Reputation With Stories Like These?

News accounts of violent crime against both tourists and residents in the Bahamas continue to be regularly published in the international and local press. 

David Jessop, the Managing Director of the Caribbean Council, has written insightful articles this year regarding the damage to the image of the Bahamas caused by articles in social media regarding such crime. He states that that the Bahamas, like other Caribbean islands, doesn't have the social media skills necessary to promptly and effectively minimize damage to the country's reputation when tourists become victims of violent criminal acts. I suggest reading his articles: Social Media and Managing Mitchell Nini Crime BahamasReputation published in January, and Reputational Damage published a few days ago in the Bahamas Tribune.

But how does the Bahamas manage its reputation when its newspapers are regularly filled with gruesome stories of violence virtually every day?

On April 30th the local newspapers in the Bahamas reported that a jury acquitted three Bahamian men in their 20's of the "near-fatal stabbing" of a Canadian tourist, Mitchell Nini. Mr. Nini was stabbed 7 times in the chest, back and stomach when the thugs robbed a gold chain from Mr. Nini's friend. 

I have written before that tourists injured during violent crimes in Nassau cannot find justice in the archaic Bahamian legal system, although the Bahamian tourist police seem effective in boarding cruise ships at the wharf and arresting U.S. citizens for small amounts of pot

I first learned of the acquittal of Mr. Nini's attackers when his friends and family posted the news of the acquittal on Facebook and Twitter.  The articles posted by his mother on Twitter indicate that the three men confessed to the crime but later claimed that the police beat them into signing the confessions. 

The Canadian press published New Brunswick Man Warns of Traveling After Being Stabbed in Bahamas. The newspaper article shows a photo of Mr. Nini recovering from the vicious attack in the hospital while saying that tourists should stay clear of the island. He told the Global News "Whether you feel like you’re safe on the resort, as soon as you step off the resort you’re in a war zone.”

Mr. Nini's reference to a "war" is appropriate.

Bahamian Prime Minister Perrie Christie told that Tribune newspaper last week that the government is "developing new crime fighting strategies to win the 'war' that they are fighting against the 'hostile young men' in the capital."

Meanwhile, Democratic National Alliance (DNA) leader Branville McCartney made the news stating that he does not feel safe given the ongoing scourge of crime in the Bahamas. He told the Tribune “I don’t feel safe in this country . . . We live in paradise, but we are paralysed by fear. We are in prison in our own homes because of the criminal element running amuck in this country.”

There is good reason for even the politicians to be afraid of crime in Nassau. In December, the Acting Prime Minister Philip Davis was robbed at gunpoint. Then in January a police officer assigned to guard a residence of the Prime Minister Christie was arrested on suspicion of stealing a television at the residence. The latter is a petty crime I know, but you have to shake your head when the bad guys are bold enough to stick up the Acting Prime Minister and the police are stealing from the Prime Minister.

What's the response from the Bahamas to these and many other stories about trouble in paradise?  I have received many comments from the citizens of the Bahamas chastising me for suggesting that the out-of-control crime in Nassau also exists throughout the many islands which make up the country. But there are too many stories about crime against tourists outside of Nassau as well.

Last month Edgar George Dart, a 56-year-old British citizen who lived in Canada, was shot and killed and slowly died in front of his family after three masked intruders burst into his mother's home in Freeport. And a 14 year-old U.S. girl was raped on one of the out islands just ten days ago.   

Violent crime is a part of life in Nassau. Dangerous young men with knives and guns are menacing the residents and tourists alike. Do the families on Carnival, Disney and Royal Caribbean cruise ships know that a war is raging in Nassau and even the top politicians in the Bahamas are afraid of crime and have been victimized themselves? How can a country even attempt to manage its reputation as a paradise for tourists when the local residents are paralyzed by fear? 

Watch the video of Mr. Nini below: 

Consider reading: Bahamas Responds to Making the List of Top 10 Most Dangerous Cruise Destinations: "The Bahamas Is Safe"

Bahamas Weekly: The Bahamas - Still Paralyzed by Fear: "Over the past two weeks, newspaper headlines have recounted horrific stories of violence, murder and mayhem which have gripped communities here in New Providence and on Grand Bahama Island; cementing crime and the fear of crime as one of the country’s most pressing national issues."

Have a thought? Leave a message below or join the discussion on Facebook.

Photo Credit: Global News

Cruise Law News Enjoys Record Month in April

Last month, 247,433 people read 843,370 pages of Cruise Law News (per Google Analytics). That's a record month for us.

If our readership continues to grow, as it has done over the years, we are on track to having 3,000,000 people reading over 10,000,000 pages of our blog a year.

Our blog is currently the number three most popular law blog in the U.S. (via Alexa) and the number one Royal Caribbean Cruise Norovirusmost popular law blog in the U.S. written by a practicing lawyer (again via Alexa).

The motto of our blog is "everything the cruise lines don't want you to know."  If you want idyllic images of perfect cruise ship vacations to tropical paradises, stick to the travel publications and cruise fan blogs. We offer a glimpse into the world of cruising that the cruise executives prefer you not know.

In the last year, we broke stories involving MSC Cruises dumping garbage bags at sea, Silvesea Cruises hiding carts of food from U.S. health inspectors, and Carnival scrapping its crew retirement program.  We provide an inside look at norovirus outbreaks that the cruise lines always blame on the passengers. This past week, our blog was featured in newspapers and on television in the Bahamas regarding the issue of crime against cruise passengers.

Thank you for reading our blog. Take a moment and subscribe by clicking on the RSS feed or sending us your e-mail address in the box to the lower left.

You can also follow the latest developments in the intersecting worlds of cruise ships and the practice of law on our Facebook page.

Thanks!

Former Royal Caribbean Crew Member, Acquitted of Raping Passenger, Wins Unlawful Detention Lawsuit Against the Bahamas

The Nassau Guardian published an article yesterday about a former Royal Caribbean crew member, Ruel Lockwood, previously employed as a stateroom attendant, who was accused of raping a young woman on Royal Caribbean's Sovereign of the Seas cruise ship during a cruise to Nassau in 2006.

The crew member entered the college student's cabin with a key card, which he used to enter cabins to clean them.

The jury in the Nassau, Bahamas acquitted the crew member of the rape in the criminal case, although Nassau Bahamas CourthouseRoyal Caribbean paid $1,500,000.00 to settle the civil case which we filed here in Miami.

After crew member Lockwood was acquitted, he remained in jail for 4 days in Nassau. For that, he sued the Bahamas for "unlawful detention."

The Bahamian judge entered the order of acquittal on November 19, 2007, but immigration officials kept him in jail until November 23, 2007. The immigration officials contended that the cruise line did not complete the travel arrangements for Lockwood until November 23rd. However, Lockwood contended that Royal Caribbean had a ticket for him to fly home to Nicaragua earlier but the immigration officials refused to release his passport and kept him in jail unnecessarily. 

In 2011, Lockwood filed a civil case against the Bahamas for the extra days he stayed in jail. Yesterday the Bahamian trial court found that Lockwood should have been released by November 21st and awarded him compensation and legal costs to be determined at a later date.

We wrote about this weird situation back in 2011.  Lockwood spent approximately a year in a Bahamian jail for the alleged rape. But after the immigration officials and/or Royal Caribbean screwed up, Lockwood will receive compensation for 2 days. I wonder what a Bahamian judge will think that's worth?

Reshuffling the Deck: Royal Caribbean Elevates CPA to Oversee New Risk Management Department

Effective Monday May 5, 2014, Royal Caribbean will create a new risk management department which will be managed by a certified public accountant, Tom Burke. Mr. Burke joined the cruise line in 2003 and most recently worked as the Vice President of Audit and Advisory Services. He was previously a manager at the accounting firm KPMG in Miami.

The creation of the new risk management department will require the reshuffling of a number of in-house lawyers and employees of the cruise line's crew medical department.

Claims handling and litigation matters are currently handled by the company's legal department managed by General Counsel Bradley Stein. With that responsibility being transferred to Mr. Burke Adam Goldstein President Royal Caribbean Cruisesnext week, the Associate Vice President of Litigation, Paul Hehir, will be assigned to the newly created risk management department. He will manage five in house lawyers, six crew claims adjusters, and four passenger claims adjusters.

Members of the crew medical department will also transition to the new risk management department. Vince Warger, Penny Shifrin, Dr. Fabio Acevedo and LaShawn Knight will move to risk management, as well as eight crew medical managers and coordinators.  A new team leader will be hired to supervise the medical group and report to Mr. Burke. 

Associate Vice President of Guest and Employee Legal Services,Tony Faso, will remain under Mr. Stein.

The new risk management department is the idea of Chief Operating Officer (COO) and President of Royal Caribbean Cruises, Ltd., Adam Goldstein (photo above right), who recently replaced Richard Fain (now Chairman) at the helm of the cruise line. 

We anticipate that this restructuring will have an impact on the medical treatment of crew members and the management of the legal claims asserted against the company by passengers and crew members. 

Over the recent years, we have watched Royal Caribbean make dramatic cost-cutting steps. In 2001, Royal Caribbean fired 500 employees. In 2008, it fired around 400 employees in its headquarters (including many senior female managers in its legal department). And last year, it terminated the employment of another 100 employees in its shore-side offices.

Officers in the Royal Caribbean fleet complained last year of job and cost cuts, additional work and lower compensation, while shipboard tip earners (cabin attendants and waiters) have complained that the cashless, pre-paid gratuity was really a scheme to divert tips from the guests into the cruise lines' coffers to defray the costs to the cruise line of paying the salaried ship employees.

We have most recently witnessed a renewed effort by the cruise line's crew medical department to refuse to authorize significant medical treatment, needed by sick crew members, in order to save money. Some of the cases are heart breaking, including the abandonment of ill crew members who need surgeries and ship employees stricken with cancer who have been sent home with no arrangements for chemotherapy.

The transfer of medical managers & coordinators responsible for providing medical treatment to ship employees, as well as the re-positioning of lawyers & adjusters responsible for crew injuries and medical claims, to a new department overseen by an accountant may signal an effort to further reduce costs.  

COO Goldstein's plans for his new risk management department specifically envision cost reduction. We predict that fewer benefits to the ill and injured crew members will be the net result.    

 

Photo Credit: Merco Press

Friends of the Earth Sue EPA Over Cruise & Cargo Ship Sewage

Yesterday the Friends of the Earth (FOE) filed a lawsuit in federal court in Washington D.C. against the U.S. Environmental Protection Agency (EPA) in an effort to force the federal agency to regulate sewage discharges from cruise ships and other vessels in U.S. waters.

As the Palm Beach Post points out, cruise ships alone dumped more than one billion gallons of sewage in the ocean last year. And much of what cruise ships discharge is poorly treated.

The FOE stated: "Cruise ships with populations the size of small towns ply the waters off our coasts and massive cargo ships carrying goods to our ports produce and then dump large amounts of partially Cruise Pollution treated sewage and other wastes into our oceans. 

“The EPA is required under the Clean Water Act to protect people who swim, boat, and fish in waters affected by ship sewage discharges. Modern sewage treatment options are available for relatively low cost, but EPA hasn’t updated it regulations to reflect those advances since 1976. As a result, ships can dump bacteria-laden wastewater in some of our most valuable waters."

You can read the lawsuit here.

As we have mentioned in the past, the FOE "grades" the cruise lines for their treatment of the environment. Last year, the FOE report card contained F's for Costa, Crystal, MSC and P&O. Royal Caribbean received a C and Carnival received a C-.  Disney received an A.

Here's how the cruise lines have treated the planet over the last few years:

Enemies of the Environment? Costa, Crystal & P&O Cruises Flunk Cruise Ship Environmental Report Card, While Carnival & Royal Caribbean Receive "D+" (2012)

Cruise Ships Turn British Columbia Waters into "Toilet Bowel of Raw Sewage" (2010)

New Report Details Cruise Industry's Record of Pollution (2009)

The cruise industry claims that it is the "guardian of the seas." But this year we posted videos of MSC Cruises dumping garbage bags and plastic materials into the waters of Brazil.

 

Image credit: Cruise Ship Cartoon Shields via earthisland.org and Campaign to Safeguard America's Waterways 

"Dangerous Drugs?" Nassau Nabs Two More U.S. Cruise Passengers for Pot

The Bahamas Weekly reports that Nassau police officers - on a tip from cruise ship security personnel - arrested two U.S. passengers from Massachusetts. One was a 27 year-old woman and the other was a 28 year-old woman.

Around 9:30 AM on Friday April 25, 2014, police officers from the "Tourism Police Unit (TPU)" went onboard an unidentified cruise ship docked at the Prince George Dock and arrested the two passengers "who had a quantity of marijuana in their possession."

Nassau BahamasThe newspaper said that the cruise passengers were arrested for possession of "dangerous drugs." 

At a time when cruise passengers are afraid to go ashore into Nassau because of crime and the harassment of tourists by locals hawking drugs at the docks and in the straw market, the Bahamas tourism police are raiding the cruise ships and arresting guests who have no intention of bringing pot ashore?

We have talked about this foolishness before:

Reefer Madness: Bahamas Magistrate Taunts & Shakes Down Royal Caribbean Potheads.

April 30 2014 Update: The Bahamas Weekly reports that yesterday "A 58 year old man of Spring Hill, Florida is in custody after he was arrested for possession of dangerous drugs on Tuesday 29th April 2014.

According to reports, around 3:30 pm, Officers from the Tourism Police Unit (TPU) acting on information, went onboard a Cruise ship docked at the Prince George Wharf, where they arrested the man who had a quantity of marijuana in his possession. The man will appear in later today to be formally charged."

 

Photo Credit: Wikipedia / TampAGS, for AGS Media

FOX 4: "Couple Appalled By Cruise Line's Rescue Effort to Find Missing Man"

Man Overboard Bahamas CelebrationA couple from Cape Coral, Florida say that they are "shocked" at how ill-equipped and unprepared the Bahamas Celebration cruise ship and crew seemed during the search and rescue mission of the overboard passenger yesterday. FOX 4 / WFTX (Fort Meyers) reported on the man overboard situation via reporter @GabrielleSarann.

They send a letter to the cruise line which said in part:

" . . . In my opinion i think the cruise line should be better prepared for a man overboard situation. What we saw could have been better. 1 we noticed that the search light was broken we did see it working for a few minutes and then noticed crew members unsuccessfully trying to repair it. 2 we noticed that there were 2 boats on board that could have been used in the rescue attempt and only one was used, and the one that was used broke in the middle of the search i have on video the crew trying to start the boat and paddling back to the boat with oars. 3 the music on the pool deck was not turned off for about 40 min after the rescue attempt started which made it impossible to hear anybody yelling for help. 4 I noticed one crew member who I'm guessing was supposed to be searching for the person sleeping. I think that the cruise line could of and should of done a better job in this situation.

I know the coast guard got there quickly but those 30 to 40 min before they arrived i think are the most important only one life buoy ring with a light was thrown in. giving any possible survivor only one point of reference to see not to mention the ability to help track the currents. Please for the future safety of your future customers fix these things." 

You can watch the video here.

Man Disappears From Bahamas Celebration Cruise Ship

Bahamas Celebration Cruise ShipA local newspaper in South Florida is reporting that a man disappeared from the Bahamas Celebration cruise ship operated by Celebration Cruise Line.

CBS Miami states that sometime shortly after 2:00 AM last night, the cruise ship notified the U.S. Coast Guard received that a man from South Carolina was missing from the ship. The article indicates that the cruise line did not know how the man went overboard. 

The ship had departed Freeport, Bahamas on Saturday around 6 PM and was heading to its home port in West Palm Beach when the man went overboard.

The cruise line says that it searched for the man but was unable to locate him. 

The Celebration Cruise Line is one of many cruise lines which has not bothered to install an automatic man overboard system, in violation of the 2010 Cruise Vessel Security & Safety Act.

A Canadian passenger, Fariba Amani, disappeared from the Bahamas Celebration 2 years ago. Her disappearance remains a mystery.

Cruise expert Professor Ross Klein has documented 231 cases of overboard passengers and crew members since 2000.

This particular cruise ship has been the subject of cocaine smuggling arrests, sexual assault and fire in the last couple of years.

April 29 2014 Update:

FOX 4: "Couple Appalled By Cruise Line's Rescue Effort to Find Missing Man."

Palm Beach Post: "Uncle says man who jumped off cruise ship not suicidal."

 

Photo Credit: thebahamasweekly.com

Disney Child Molestation Case: "Swept Under the Rug"

Disney Cruise Ship CrimeWKMG Local 6 (Orlando) aired the second segment of an interview with a former Disney security officer regarding an incident in 2012 when the Disney Dream staff captain ordered her to "keep her mouth shut" after she investigated the sexual assault of an 11 year-old girl by a 33 year-old Disney waiter.

The incident occurred in U.S. waters in Port Canaveral but Officer Dawn Taplin was ordered by the staff captain to be quiet.  She feared that she would lose her job if she notified the local police at the port or in Brevard county or called the FBI. She quit her job, according to WKMG, a few weeks after the crime.

Disney sailed the Dream out of U.S. waters and flew its employee home to India rather than promptly reporting the sexual molestation to U.S. law authorities who had jurisdiction.

Officer Taplin said that she felt like Disney tried to sweep the crime under the carpet, partly because the little girl and her grandmother were Brazilian. "Disney wouldn't have got away with it if they were Americans," Officer Taplin told WKMG's Mike DeForest.

You can watch other portions of the eye-opening interview here and here.

WKMG has been a leader in reporting crimes which occur on cruise ships.  Read and watch: "Murky reporting obscures some cruise ship crimes."

Credits: WKMG Local 6 (Orlando)

video platformvideo managementvideo solutionsvideo player

 

Consumer Reports: Getting Sick at Sea on Cruise Ships

Consumer Reports published a good article about some of the issues cruise passengers will encounter (like norovirus) and has some advice for the traveling public. According to Consumer Reports medical adviser, Dr. Orly Avitzur: 

  • A cruise ship is more like a "floating hotel with a doctor at hand", than a floating hospital. 
  • Think twice about traveling with a chronic medical condition. The Coast Guard can't always launch a rescue, if the seas are rough or the ship is too far from land.
  • Know that most prescription drugs are not available on a cruise ship. Always travel with an extra supply of all medications.
  • Cruise ships don't accept insurance. Get ready to pay a premium, out of pocket, for any on-board care.
  • Buy travel insurance. Avoid policies that are sold by tour operators, travel agents and cruise-lines.

Interested in this issue? We suggest reading: Cruise Ship Bathrooms, Norovirus and Medical Care.

Disney Dream Child Molestation Case: Staff Captain Instructed Security Officer Not to Contact U.S. Law Authorities

After a 33 year-old Disney waiter molested an 11 year-old girl aboard the Disney Dream at the port of Cape Canaveral, the cruise ship's staff captain ordered a security officer not to contact local U.S. police officers or the FBI. 

That's what former Disney security officer Dawn Taplin told Orlando news station WKMG Local 6 in an interview which aired last night. WKMG reporter Mike DeForest conducted the interview.  

The Dream then left the U.S. port and sailed to Nassau where Disney flew the pervert back to his home in India.

According to the WKMG interview, Officer Taplin previously worked for the Palm Bay Police Department and Port Canaveral Police. Disney Cruise Child MolestationDisney recruited her to work for the family-oriented cruise line as a Security Officer. She was responsible for supervising 8 or 9 security guards. She was the first female security officer at Disney. 

In 2012 Officer Taplin was involved in the investigation of a child molestation case on the Disney Dream. An upset, crying 11 year-old girl told her that a 33 year-old Disney waiter followed her into an elevator and grabbed her breast and kissed her on the mouth. Officer Taplin reviewed surveillance video that confirmed the incident and wanted to call Port Canaveral police or her longtime contact with the FBI in Brevard County. However, Officer Taplin says that the cruise ship's staff captain ordered her not to report the crime. 

WKMG reported that the Disney Dream left Port Canaveral promptly at 5:02 p.m. with the victim and the molestation suspect still on board.

Officer Taplin told WKMG that "Disney waits on passengers' luggage . . . not setting sail on time. I remember waiting until 6:30 one time on somebody's luggage."

The Disney staff captain was not identified in the interview.  it will be interesting to determine his identity and find out whether he is still working on Disney cruise ships. It will also be interesting to learn whether the staff captain contacted Disney's shore-side risk management department about the crime before the cruise ship left the jurisdiction and determine whether the quick departure was approved by Disney's corporate management. Disney was quoted, when WKMG exposed the cover-up, saying that the ship handled the case properly. 

Image and video credit:  WKMG Local 6 (Orlando)

video platformvideo managementvideo solutionsvideo player

 

WKMG Local 6 (Orlando): "A Former Disney Cruise Officer Speaks Out"

Tonight an Orlando television station is airing an interview with a former Disney Cruise Line security officer about her experiences working aboard Disney cruise ships.

WKMG (Orlando) has released a short preview of the interview on a Facebook page. The program tonight is entitled "Exposed - Crimes Going Unreported."

The interview was conducted by WKMG reporter Mike DeForest. The Facebook page states:

"I speak exclusively with a former Disney Cruise Line Security Officer. She'll expose the Disney Cruise - Sexual Assaultcrime she saw while working on the inside, and share info you and your family need to know before sailing."

WKMG has been the leader in reporting on cases where Disney cruise line employees have sexually molested girls during cruises. 

Last year, WKMG reported on a 33 year old Disney waiter sexually assaulted an 11 year old girl. Even though the crime occurred at the port in Cape Canaveral in Florida waters, Disney refused to report it to U.S. law enforcement and sailed the cruise ship to the Bahamas where Disney flew the sexual predator back to India.

This year, a 36 year old Disney cabin attendant sexually molested a 13 year old girl aboard the Disney Dream.

Hopefully this former Disney security officer can shed some insight into the case where Disney refused to report the child molester to the police in the U.S. 

I will be posting the interviews when they become public. Update: Watch the complete video here: Disney Dream Child Molestation Case: Staff Captain Instructed Security Officer Not to Contact U.S. Law Authorities.

 

 

Top 10 Most Dangerous Cruise Destinations in the World

Caribbean Crime Cruise ShipThe last thing that a family going on vacation wants to think of is being victims of crime. Cruise lines spend literally hundreds of millions of dollars a year creating idyllic illusions of tropical vacations on beautiful Caribbean beaches.  But behind that slick marketing facade lies danger.

The United Nations Office on Drugs and Crime recently released a Global Study on Homicide 2013. The Huffington Post posted an article based on the study entitled the 10 Countries With The World's Highest Murder Rates

The most dangerous countries mentioned in the study read like a cruise line itinerary: Honduras (No. 1), Venezuela (No. 2), Belize (No. 3),  El Salvador (No. 4), Guatemala (No. 5),  Jamaica (no. 6),  St. Kitts - Nevis (no. 8), and Colombia (no. 10).  The UN executive summary says that Caribbean countries are home to to 8.5% of the world's population, but they account for about 27% of world crime. 

I made my own list of the most dangerous countries you can cruise to.  No, its not scientific in nature based on empirical evidence. It's anecdotal in nature based on information we receive from cruise passengers who contact us and complain about being a victim of crime in a port of call. 

99% of the people who contact us, both passengers and crew, are victims of crime in the Caribbean countries. A few people complained of being pick-pocketed in Italy. But we have received no reports of guns or knives from people visiting European or African ports ever. Of course, ports in Australia and New Zealand are fabulously safe. We have also never received a complaint about crime in the Asian ports.

We know what people will think when they read the list. "Crime occurs everywhere. Just use common sense. Stay with the cruise line excursions ashore." I say nonsense to that. The fact is that crime occurs in certain places far more than others. No one has ever contacted us about crime during a Seattle / Vancouver / Alaska cruise.

"Common sense" is no help when a port advertised as a peaceful getaway has a murder rate 25 times more dangerous than where you live and no one has bothered to tell you that. Some of the Caribbean countries have high homicide rates, one as high as around 90 murders per 100,000 people, whereas the average city in the U.S. is a little over 4 homicides per 100,000. 

The tourism officials in the islands? Worthless. They'd just as soon sell you a straw hat as a wooden box to transport your body back home.  And don't think that being on an official cruise tour is safer than exploring on your own. A busload of U.S. tourists may look like Fort Knox to a gang of armed banditos in an impoverished country, as you can read below.

Many people living in these Caribbean countries will be insulted and say how can you point the finger at us when you have cities like Detroit or Newark? But who on earth would ever vacation in one of these U.S. cities? Everyone knows Newark is dangerous. But few people who just bought a St.Lucia Cruise Ship Crimecruise realize that Nassau is also dangerous. 

The other problem facing cruise tourists in the Caribbean is that once you are victimized, the crooks are rarely apprehended. There is little justice. Of the last 50 U.S. citizens killed in Honduras, for example, the local police have solved just 2 cases.

Here's my list:

10. St. Lucia: This island is a good case study on what can go wrong during a cruise excursion. 69 cruise passengers were robbed at gun point on just two excursions. There were no warnings by the cruise lines or the local tourism officials, even though there had been prior crimes against tourists. The St. Lucia tourism officials lied to the victimized passengers, telling them that nothing like this had ever happened before.

55 Celebrity Cruise Passengers & 2 Crew Members Robbed at Gun Point in St. Lucia.

14 Cruise Passengers Robbed at Anse-La-Raye Waterfall in St. Lucia.

Norwegian Cruise Line Drops St. Lucia.

U.K. Couple Attacked on Yacht in St. Lucia, Husband Killed.

Liar, Liar Pants On Fire? St. Lucia Tourism Board Denies Prior Armed Robbery of Cruise Passengers

9. El Salvador: El Salvador is one of a few countries which is subject to a "critical" crime warning from the U.S. State Department. It has one of the highest per capita murder rates in the world. In Carnival Cruise Passenger Robbed2012, it suffered from a murder rate of 69 per 100,000 people. By comparison, the murder rate in Massachusetts, with a similar geographical area and population, was 2.6 per 100,000. Murders and crimes against U.S. citizens are rarely solved. 

8.  United States Virgin Islands (USVI):  The cruise industry already abandoned one of the major islands in USVI, St. Croix, after tourists were murdered over a decade ago. Cruise ships are still sailing to the other major island, St. Thomas, after a 14 year old girl from a cruise ship visiting St. Thomas was murdered.

There are way too many guns, drugs, robberies, and murders to pretend the USVI are a place for a family to vacation. The leading maritime case involving a cruise line's duty to warn passengers of dangers ashore involves St. Thomas.

Carnival Passenger Killed In St. Thomas.

Eleventh Circuit Court of Appeals: Cruise Lines Have Duty to Warn of Danger of Crime in Ports of Call.

Antigua Crime Cruise Ship7. Antigua: Like other beautiful but impoverished islands in the Caribbean, Antigua seems like paradise but it has seen more than its share of tragedies. The murder of a young woman during a cruise for her sister's wedding led to the cruise company dropping the island as a port of call, but it quickly returned. Travel writers and cruise bloggers tend to hide the ugly side of ports of call in exchange for free perks.

Passenger From Star Clippers Murdered in Antigua

Cruise Passengers Attacked & Robbed in Antigua While Cruise and Tourism Officials Meet.

Travel Writers and the Ethics of Reporting Cruise News.

Murder in Antigua: Store Employee Shot in Cruise Tourism Zone Heritage Quay.

6. St. Kitts - Nevis:  Another pretty but poor island where cruise passengers have been robbed "in bulk." The disparity in wealth between the locals and the affluent cruise passengers often leads to armed robberies.

17 Cruise Passengers Robbed in St. Kitts.

Visitors Warned About Safety in St. Kitts After Tourist Robbery.

Royal Caribbean Passenger Alleges Sexual Assault During Sailing Excursion in St. Kitts & Nevis.

Mexico Cruise Ship Murder5. Mexico: This country has suffered some of the worst crime stories over the years. Drugs and be-headings are usually not in the tourists areas, but the tourist spots suffer from the nation's poor image. Places like Acapulco are literally defended by army soldiers.   

Armed Banditos Rob 22 Carnival Passengers on Excursion in Mexico.

Gun Fight in Cabo San Lucas - Is It Safe to Cruise to Mexico?

Royal Caribbean Passenger Alleges Gang Rape in Cozumel.

Royal Caribbean Crew Member Murdered in Mexico.

Mexican Violence: Does Anyone Cruise to Acapulco Anymore?

Mexico Vacation Awareness.

4. Guatemala:  Guatemala is not a place where you should think of renting a car and driving in remote areas, as ambushes of tourists and armed robberies are not uncommon. Many people consider El Salvador equally dangerous to cruise tourists.

Norwegian Cruise Line Passenger Murdered in Guatemala.

3. Venezuela:  Venezuela has one of the highest murder rates. Crime has increased substantially over the last few years.

Cruise Passenger Murdered in Venezuela's Margarita Island.

Roatan Crime 2. Honduras:

Roatan Honduras has been in the news lately following the murder of a NCL crew member who was gunned down in a gruesome crime for his cell phone. The expatriate land and business owners are campaigning that crime is rare, but they are suffering violence and many break-ins and burglaries of their homes and businesses.

We have chronicled several armed robberies of cruise passengers and the sexual assault of a U.S. tourist this year. Like many other Caribbean islands, the police are either indifferent or corrupt. The legal system is somewhere between barbaric and non-existent. 

NCL Crew Member Shot & Killed in Roatan, Honduras.

Roatan: The Irresponsibility of Travel Writers.

U.S. Department of State Critical Crime warning.

Cruise Ship Armed Robbery1. Bahamas: We have been warning about crime in Nassau ever since we started this blog in September 2009. In October 2009, two "vicious robbers" robbed a group of 11 terrified cruise passengers from a Royal Caribbean ship by gunpoint in Nassau. In November 2009, 18 cruise passengers were robbed during excursions from Royal Caribbean and Disney cruise ships.

Crime has gotten worse in Nassau. We receive more complaints about crime in Nassau than all of the other ports in the Caribbean combined. Armed robberies, sexual assault of teenagers and young women, and the murder of tourist makes this port a dangerous place to take your family. The second you step off the cruise ship you're likely to be offered drugs.

The U.S. State Department has issued multiple critical crime warning for the Bahamas.

The Bahamian archaic legal system is indifferent to the plight of U.S. crime victims and the country is inept at solving crimes in port or on Bahamian-flagged cruise ships.  

Warning: U.S. Citizen Murdered in Nassau - Cruise Passengers Urged to Avoid Travel to the Bahamas!

Cruise Passenger Beaten and Raped in Nassau.

U.S. Attorney Raises Alarm Over Crime - Bahamas "One Shot Away" From Cruise Line Exit.

U.S. Embassy in Nassau Issues Critical Crime Warning.

 

Additional Reading: The New York Times publishes an story called "When Crime Comes to Barbados Cruise CrimeParadise." Written by Michelle Higgins in the Times' "Practical Traveler" section, the article suggests that crime is rising in the Caribbean islands such as Belize, Dominican Republic, and St. Lucia.

Dis-Honorable Mentions:

Barbados: Two British Cruise Passengers Shot in Barbados During P&O World Cruise.

Caymans: Police in Cayman Islands Investigating Sexual Assault of Cruise Ship Passenger.

St. Marteen: Crew Member Shot in St. Marteen.

 

April 23 2014 Update:  St Lucia OnLine: St. Lucia ranked in top 10 most dangerous cruise destinations in the world (read comments to article).

St. Maarten Island Time: Port of St. Maarten Not Listed in Cruise Law News Top 10 Most Dangerous Cruise Destinations in the World - Destination must remain safe, secure and hospitable.

Barbados Nation News: US Blogger Takes a Swipe at Barbados.

Nassau Guardian: U.S. Based Attorney Lists Bahamas As "Most Dangerous" Cruise Port

The website Cruise Line Fans released its Top 5 Most Dangerous Cruise Destinations a couple of years ago, as follows: 1. Antigua,  2. Jamaica,  3. Brazil,  4. Nassau Bahamas,  and 5. cruise ships.

The website Crew Center lists: Mexico, Brazil, Nassau Bahamas, Barcelona Spain and Naples Italy.

Nassau Tribune: U.S. Girl Strangled, Sexually Assaulted in the Bahamas.

 

Photo Credit: 

Crime tape - Crime Will Destroy Us! bahamas B2B.

St. Lucia armed robbery - DBS TV St. Lucia via the Times.

Acapulco killings - "Drug Related Killings on the Rise in Acapulco."

Nassau armed robbery - Caribbean 360.

Barbados Shooting: Splash News/Alamy.

Roatan: The Irresponsibility of Travel Writers

The last two weeks has been an eye opener for knowledgeable tourists thinking of traveling to Roatan. A cruise line employee was gunned down near the port. The bloody death was widely reported in the local newspapers which published gruesome photographs of the dead crew member.

As a result, a major cruise line temporarily pulled out of Roatan. A major excursion company also canceled all tours of the island expressing concerns for the safety of cruise passengers.

The story revealed some disturbing information about the island.  A number of tourists, some arriving by cruise ship and some by air going to dive, have been robbed at gun point and machete point this year. 

Hundreds of people have left comments on our website and Facebook pages about what they think of Roatan Honduras Murder CruiseRoatan. Many islanders and expatriates who bought homes and invested in businesses in Roatan swear that the beautiful island is perfectly safe. Others have stated that it is a dangerous place, with corrupt and/or incompetent/indifferent policemen, where crimes are covered up.

I have received a wide range of responses to my articles, including curses and threats from those who feel an obligation to protect the island's reputation, whether it be for sincere, patriotic reasons or in the calculated defense of their financial investments. I have also received comments from expatriates who have fled the island in fear, or who are stuck with their debt on the island, saying you-have-no-idea-how-bad-it-is-here. 

The most expressive of expatriates in Roatan have informed me of the dangers they perceive presented by what they describe as the thugs in gangs or crack-heads desperate to feed their drug habits. These types intimidate the good people in the community who are afraid to swear out complaints to the police out of fear of retribution. There is animosity between the islanders and the people from the mainland where murders are so frequent as to earn Honduras the infamous designation of having the highest murder rate in the world since 2010. Honduras and the Bahamas are the only cruise destinations in the Caribbean with critical crime warnings from the U.S. State Department.     

Some defenders of Roatan argue that things will get better and justice is possible in Roatan, pointing out that the police quickly apprehended the man who shot and killed the cruise line employee. (Photo above) But others point out that police work really didn't solve the murder. Rather, the mayor's $5,000 reward led to the alleged murderer's friends shooting him in the leg and then calling the cops for the reward money. Some people has posed the question to me - do you want to live in a place where a ship employee will be gunned down for a $250 cell phone and the crime will be solved only when the murderer's friends commit another crime by shooting him for a $5,000 reward?

It is with this backdrop that I read an article today in the Huffington Post entitled "Your Next Trip Should Be to Roatan, Honduras. Here's Why."

It's what I call a "puff-piece" by a travel writer, extolling the quiet "authentic island charm" and the "warm and friendly" people. There is no mention of murder or robbery or crime in the article - only images of the beautiful blue waters, the white sandy beaches, and the thick green forests of the "paradise island of Roatan." 

The article has seemingly been liked and re-tweeted by virtually every resort, dive shop, and bar on Roatan Honduras CrimeRoatan.

Is Roatan the "paradise" portrayed by the article? The article mentioned several resorts and tourist attractions. Did the travel writer pay for her stay on the island or was this a quid-pro-quo great review for a free vacation?      

Some people have warned me that if I travel to Roatan to check things out for myself, not to take a taxi or rent a car.  Some of the tourists and locals have been held up by the taxi drivers. Tourists renting cars have been ambushed when they leave the main roads (photo right). If you complain to the police, I am told, there is an even chance the police will do nothing or, worse, they will be in cahoots with the crooks.

I have written before about travel writers ignoring crime and violence and painting a false and misleading image of travel destinations: Travel Writers and the Ethics of Reporting Cruise News.

As I said before, travel writers who ignore the murders and violence in the Caribbean ports are not doing anyone a favor. And they are providing a grave disservice to the next unsuspecting family who travels to Roatan blindly looking for paradise.  

April 21 2014 Update: Top 10 Most Dangerous Cruise Destinations in the World 

 

Read: Crime, What Crime? - Bay Village Voice January 2006  

Photo Credit: Cruise Critic (bottom) 

Reefer Madness: Bahamas Magistrate Taunts & Shakes Down Royal Caribbean Potheads

The Nassau Tribune reports on a criminal hearing last weekend in the Bahamas after five cruise ship passengers from two different ship were arrested for possessing small amounts of marijuana.  The five passengers each had between one and five grams of pot. I'm told that's enough pot for a couple of joints.

A 28 year old from Leesburg, Florida was apprehended by the Chief of Security on the Royal Caribbean Enchantment of the Seas with 1 gram of pot. The ship's security invited the Bahamian police onto the Enchantment and handed the joint and the passenger over. The Magistrate filed him Pot Bahamas$500 and threatened that if he didn't pay the fine immediately he would throw him in jail, adding “and unlike US prisons, our prisons are not as hospitable.” 

A 27 year old man from Sarasota, Florida was arrested after he bought 2 grams of pot ashore in downtown Nassau. He arrived in Nassau on the Royal Caribbean Adventure of the Seas. The Magistrate fined him $500 as well, telling him "some countries in Asia can carry a punishment as severe as death."

A 60 year old woman on the Enchantment of the Seas was arrested with 5 grams of pot. The magistrate filed her $800, stating (and I quote): "It is a shock that individuals at this age would be engaging in such illegal activities.” 

A 61 year old man from Fort Meyers on an unspecified cruise ships was arrested after the cruise ship turned him over to the Bahamian police with 5 grams of pot. He received a $800 fine.

The last pothead was a 37 year old who bought 2 grams for $50 at the straw market. The stoner told the judge “I was walking around the straw market. I was drinking. I had like two rums that morning . . " The judge was unimpressed and threatened him with a three month jail sentence if he didn't pay $500 right away.  

It never ceases to amaze me that cruise lines like Royal Caribbean make hundreds of millions of dollars pushing booze on their ships to the point that the passenger are knee-walking-and-puking drunk, but a cruise ship security officer will collar a guest for a single joint and turn them over to the police. 

The double standard also applies to the Bahamas where pot dealers canvas the port and sell pot up and down Bay Street and in and around every bar in town. One of the chief complaints we hear from Crime Nassau Bahamascruise passengers sailing to Nassau is that they are constantly harassed by the local citizens to buy pot the second they step off the cruise ship and walk into town.  

The Bahamas has one of the highest crime rates in the world. It lets child predators go free, it has a deplorable record solving crimes on Bahamian-flagged cruise ships, and it is clueless when it comes to solving murders and violent crimes against tourists

Nabbing cruise tourists with a joint or two, and teaming up with the cruise lines to pull passengers off the ship with small amounts of pot while Bahamians are openly selling the stuff at the straw market, are duplicitous revenue collecting exercises.

The Bahamas is one gunshot away from losing the cruise lines. It needs to concentrate its limited resources on protecting its citizens and visitors from armed bad guys and not hassle the tourists who bring money into its impoverished country. 

 

Photo Credit: Vibe (top); Nassau Tribune April 9 2014 newspaper - Tribune.

Arrest Made in Roatan for Robberies of Cruise Passengers & Tourists

A number of people have sent me links to news sources in Roatan indicating that the local police arrested a 20 year old islander, identified as Cory Lee Beckner, as a suspect in the robbery of several cruise passengers and tourists.

Teledifusora Insular indicates that the young man is the son of the owner of Palm Beach in Roatan. He allegedly is the "ringleader of a gang" which preyed on tourists to Roatan.

He reportedly was born in the U.S. although he was raised as an "islander" in Roatan. This comes to the surprise of many who blamed the Hondurans from the mainland for causing all of the trouble on their island.

The Trip Advisor site contains a comment by a cruise passenger (from Royal Caribbean) to Roatan which said this about Palm Cory Lee Beckner Roatan Honduras CrimeBeach after a cruise to Roatan last month:

"We booked an excursion from cruiseexcursions.com to go zip lining in South Side, and Eco-tour there and a beach trip to West Bay Tabyana. The local company who facilitated the tours was Christopher tours. For some non-understandable reason, we were taken instead to Palm Beach. There was only one other family there and we got eated up with sand flea bites within minutes of getting there. On the way out from the beach to the main road, we were shot at by robbers. They shot the tire out on our cab, held a gun to my 15 year old sons head and a knife to my 16 year old sons throat and robbed us of money, cameras, phones, shoes and clothes. Apparently this is common on Roatan."

Was 20 year-old Mr. Beckner really involved in this crime or any of the other crimes alleged by tourists who visited Roatan this year? 

Anyone with information regarding the suspect or crime in Roatan, please leave a comment below or join the discussion on our Facebook page.

More Trouble for Cruise Tourism in Roatan

The Telegraph reports that Cruising Excursions, a company which operates tours exploring Roatan's "fishing villages, mangroves, iguana farms and beaches," announced that it is canceling its tours on the island.

An excursion company representative said that “a string of reports of robberies, violence against visitors and now this horrific murder have forced us to suspend our cruise excursion programme on this beautiful island. "

The newspaper further quoting the spokesperson saying that it is “very sad for the majority of law Roatan Hondurad Cruise Crimeabiding island residents, especially those who make a living from tourism but we cannot recommend cruisers go ashore until we are reassured that measures are in place to protect visitors."

The excursion company also said that all bookings have been canceled with full refunds.

Roatan is in crisis mode trying to respond to the murder of a Filipino crew member from the Norwegian Pearl a week ago. We previously reported on the horrific crime

The excursion company's withdrawal from Roatan is significant because it was based not only on the recent homicide but on what it describes as a string of violent robberies this year. 

We reported on prior armed robberies in January and March

Roatan attended the Cruise Shipping Miami convention in Miami Beach last month to promote its port. I stopped and took a photo of the booth. I thought that it was just a matter of time before something like this happened.

 

Photo Credit:  Jim Walker

A Week the Cruise Industry Would Like to Forget

This week has been a public relations disaster for the cruise lines and the travel industry.

A Norwegian Cruise Line (NCL) crew member from the Norwegian Pearl was gunned down in Roatan after he walked off the ship to call his wife and check on his child back in the Philippines (suspect photo below right). A Disney crew member sexually molested a 13 year old girl on the Disney Dream.  A visitor from Canada was murdered and his family terrorized in the Bahamas. A MSC cruise ship, the Magnifica, was raided by the police and labor officials in Brazil for human rights violations. Princess and Royal Caribbean cruise ships infected hundreds and hundreds of guests with norovirus aboard the Grandeur of the Seas and the Crown Princess

You can read about the stories here.

A month ago I attended the Cruise Shipping Miami (CSM) and listened to NCL CEO Kevin Sheehan Roatan Murder Suspect Cruisesay: "we are ruled by public opinion; unless we can keep our business running right we will always be on defensive." The NCL boss added: "a period of operational excellence and no media incidents are needed."

A month ago I wrote that the continuous stories about mistreatment of crew members, sexual assaults, and children victimization will continue to damage the cruise industry's image. Its like reputation death by a thousand cuts. I heard no PR plan by the cruise lines at CSM to turn things around.  I said at the time that the cruise lines were just "hanging in the balance hoping for the best."

Well the best didn't come and cruise executive Sheehan didn't get his prayer answered for "no media incidents."

This week Sheehan pulled his cruise ships out of Roatan after one of his crew members was murdered last Sunday, but the move is just temporary. His ships will again start calling on Roatan at some point. But the danger is still there. Many cruise passengers, from Carnival and Royal Caribbean, as well as other tourists, have been robbed at gunpoint or machete point in Roatan earlier this year.

Crime in Roatan will not magically stop.  Other cruise tourists will undoubtedly be robbed. Honduras has the highest murder rate in the world not to mention dysfunctional police and legal systems. Where do the cruise line go instead? Belize? The Bahamas? Their crime and murder rates are also some of the worst in the world.

Roatan, Belize, and the Bahamas are all beautiful but they are all dangerous places to visit. What families want to save up all year and go on a Caribbean vacation to get away from the stresses of their lives just to end up in some of the most dangerous countries in the world?

A new Harris Poll revealed that the cruise industry's image is sinking. The poll says that the U.S. public questions the safety and reliability of cruising. The poll cited the numerous norovirus outbreaks on cruise ships as one reason for the lack of confidence in the cruise industry. The poll was taken before the Roatan shooting or the Disney child molestation case this week.

Crime, Crew Member Treatment & Environmental Practices - Not "Wow" Gadgets - Will Shape the Millennials' View of Cruising in the Future

This week I have read a couple of articles about the Cruise Lines International Association's (CLIA) "Cruise 3 Sixty" conference in Fort Lauderdale. I read an article in the Sun Sentinel (Cruise Execs Talk About Industry's Future) and an article in Travel Weekly (CEOs Say Cruise Lines Must Wow Travelers).

CLIA's Christine Duffy moderated the conference attended by the travel agent loyals. She discussed the future of cruising with the executives of the major cruise lines like Richard Fain (Royal Caribbean), Arnold Donald (Carnival), Kevin Sheehan (NCL) and Pierfrancesco Vaga (MSC Cruises).

"The Millennials"

To attract more first-time cruisers, CLIA is targeting the "Millennials" (consumers born between 1980 & Millennials2000).  

The Sun Sentinel quotes Ms. Duffy saying: "This demographic group offers a window into the next generation of travelers and provides opportunity for serious growth. They have a strong desire to travel and to share experiences."

In simple terms Ms. Duffy is talking about the next generation of young people from age 14 to 34 (like my children and nieces) who CLIA is targeting as the next wave of 25 to 55 year-old cruisers. 

Who are these "Millennials?" What will they be interested in for their vacations?

Selling cruises to the the "Millennials" will not be an easy task. 

First, they are poorer than prior generations. They have more debt and student loans. And it won't be difficult to sell them cruises just because they will have lower incomes and less wealth. It's because there will be a disconnect between what the Millennials are interested in and what the cruise lines are offering, and because the Millennials will have a greater social consciousness than the current cruisers.  

Wow Gadgets Won't Wow the Millennials

The articles report that the cruise industry is trying to attract more first time cruisers by offering the public "more innovative ships with 'wow' features."

A recent publication correctly called the Millennials "digital wizards." Like my kids, they have grown up with high tech gaming toys seemingly before they could walk or talk. I don't see the Millennials being impressed by the "gee-whizz" and so-called "wow" gadgets being touted by Royal Caribbean (virtual balconies & the "North Star" device) or Princess (the "SeaWalk"). The Millennials are smart and their taste for technology is sophisticated. My kids have been mastering Apple products for 15 years. They Royal Caribbean Bumper Carsare not easily impressed with what I or the 60 and 70 year old cruise executives think are "cool." 

Some of the new attractions touted by the cruise lines are hardly wow gadgets in the first place. The bumper cars projected to appear on Royal Caribbean's next ship are a silly, old-school idea.  The Travel Weekly article even talks about "bowling alleys and self-leveling pool tables" and quotes Royal Caribbean's Chairman Richard Fain saying: "All of that conveys what cruising has to offer. It says something about what the industry stands for.”  Circa 1950 bumper cars, bowling alleys, pool tables for the Millennials? You have to be kidding me.   

The Millennials are less privileged, more diverse, and more liberal than today's cruisers. 4 out of 10 will not be white. They will be more sensitive to the plight of workers in the international community being over-worked and underpaid. They will be more attuned to environmental issues. They will have a greater understanding of the fragility of the air and water ecosystems that the cruise lines routinely abuse.

Human Rights, Not Bumper Cars

In the last three months, one cruise line in particular, MSC Cruises, has repeatedly made the news in the worst sort of way. Just this year, passengers and crew members have accused it of dumping garbage bags at seas in marine sanctuaries. The police and labor authorities raided one of MSC's ship to investigate allegations of the cruise line abusing crew members. MSC has drawn the ire of environmentalists by sailing through the San Marco basin and damaging the port in Venice.  

The traditional newspapers, like the Sun Sentinel and the Miami Herald, and travel publications like Celebrity Crew MemberTravel Weekly, have given little attention to these type of horror stories.

The image of the cruise industry will be shaped by issues like crime on cruise ships (a Disney crew member allegedly molested a 13 year old girl yesterday), crime in ports of call (a NCL crew member was shot and killed this week in Roatan), treatment of crew members from around the world (Carnival & Royal Caribbean seem to be competing to see who can best screw the crew members), and the cruise industry's pollution of the air and sea (have you seen the videos of MSC dumping trash?)

These are important issues that the Millennials will focus on. In the next 10 to 20 years, we will see the continued rise of social media and the presence of more contemporary publications focusing on issues of relevance to the Millennials.

Old school newspapers, which often blindly cater to the cruise industry, will continue to decline in readership and relevance.  

The bumper-car-and-pool-table and gadget-promoting cruise lines will lose the Millennials as customers unless they understand what the future really holds and begin to address issues of crime, crew member rights and environmental problems.  

Cruise Nightmare: Disney Crew Member Arrested on Charges of Molesting Child on Disney Dream

Ahmed Sofyan - Disney Cruise MolestationNews sources in Florida are reporting that the Port Canaveral Police Department arrested a 36 year old Disney crew member today on charges of molesting a 13 year old girl on the Disney Dream cruise ship.

Florida Today states that "the Port Canaveral Police Department has arrested a Disney Cruise Line crew member today for alleged lewd or lascivious molestation of a minor."

WKMG Orlando, which has been a leader in covering cruise ship crimes, identifies the Disney crew member accused of molesting the 13-year-old girl as Ahmed Sofyan, age 36, of Jakarta, Indonesia.

He was charged with two counts of lewd or lascivious molestation and one count of false imprisonment.

The alleged incident occurred aboard the Disney Dream ship while it was docked in Port Canaveral this morning. 

The Port Canaveral Police Department says that at approximately 8:12 AM, Canaveral Port Authority Police responded to the request of Disney Cruise Lines regarding a lewd or lascivious molestation that occurred aboard the Disney Dream cruise ship while docked at terminal 8 in Port Canaveral. Upon conclusion of the investigation, crew member Ahmed Sofyan (DOB: 07/22/77) of Jakarta, Indonesia, was charged with two counts of lewd or lascivious molestation and one count of false imprisonment. The victim was a 13-year-old female not known to the suspect.

Last year Disney refused to timely report a similar incident when a 33 year old Disney waiter molested an 11 year old girl on the Disney Dream. Although the incident occurred while the cruise ship was in port in Port Canaveral, Disney sailed the cruise ship to the Bahamas in what appeared to be an attempt to aid the crew member in escaping justice.  The Bahamas, as expected, refused to arrest the molester and Disney then flew the crew member back to his home country, India. WKMG covered the disturbing story. You can see photos of the incident here and read our account of the crime here.

Indonesian crew members have received bad press lately.  In February an Indonesian crew member on a HAL cruise ship was arrested in a horrific case where he tried to kill and throw a passenger overboard from the Nieuw Amsterdam.

Sexual assaults against children is an issue we have discussed many times on this blog.  In 2010, we reported on a situation - Passenger Indicted for Sexual Abuse of 13 Year Old Girl on Disney Wonder Cruise Ship 

A news report from WKMG on the latest Disney Cruises child molestation case is below: 

Have a thought about this case?  Please leave a comment below or join the discussion on our Facebook page.

 

video platformvideo managementvideo solutionsvideo player

 

Norovirus Aboard Crown Princess Sickens 66 Passengers & 17 Crew Members

Multiple news sources are reporting that an outbreak of a gastrointestinal illness has stricken "at least 66 passengers and 17 crew members" aboard Princess Cruises' Crown Princess.

A spokesperson for Princess Cruises says that the nasty digestive bug is likely norovirus. 

There have been 6 prior gastrointestinal outbreaks on cruise ships calling on U.S. ports this year. There were just 9 in all of last year.

We have been contacted by passengers complaining that passengers were sick and there was a strong smell of vomit in the hallways.

Norovirus has plagued the image of the cruise line. There was a massive outbreak aboard Royal Caribbean's Explorer of the Seas in January. A recent Harris Poll revealed that norovirus was one reason why the public does not perceive cruising as safe or reliable.  

We previously reported on a norovirus case involving the Crown PrincessHere We Go Again: Norovirus Sickens 100 Passengers on Crown Princess Sailing to Galveston

April 10 2014 Update:  The infected count is now at 104 passengers and 25 crew members on the Crown Princess. 

 

 

Harris Poll Reveals a Lack of Confidence in Reliability & Safety of Cruise Industry

A Harris Poll released today reveals that the public has a lack of confidence in the reliability and safety of the cruise lines. Although the cruise industry was improving the public's perception of cruising, the numerous norovirus outbreaks aboard cruise line ships this year seem to have "effectively stolen the wind from the industry's collective sails." 

Just this week, the Princess Cruises' Crown Princess experienced a norovirus outbreak. The Centers for Disease Control and Prevention (CDC) has announced six prior gastrointestinal outbreaks this year. That's 7 so far this year, compared to 9 all of last year. The public is questioning the cruise lines' usual excuse that it is always the passengers' fault for not washing their hands, as there is evidence Cruise Ship Norovirusthat many crew members work while ill in violation of the CDC protocols.

The Harris Poll reveals that the public's perceptions of "quality," "trust" and "purchase intent" are still below the scores before the Triumph debacle last year. 

"We've all heard the saying that a rising tide lifts all boats," says Deana Percassi, Vice President and Public Relations Research Consultant with Nielsen, "but the inverse also holds true. In a field as crowded as the cruise industry, bad press for a small handful of brands – or even a single one – can have negative repercussions for major players across the board."

Americans continue to have more favorable attitudes toward air travel than toward cruises. Roughly six in ten think that air travel is much more reliable than taking cruises and a majority agree that air travel is much safer than taking cruises.

A majority of Americans also agree that they're less likely to take a cruise now than they were a year ago. 

The cruise industry has also been rocked this year with a scandal that MSC Cruises has been dumping garbage bags at sea and have been exploiting its crew to the point that the police in Brazil had to raid a MSC cruise ship. Just this week, NCL decided to pull its cruise ships from Roatan following armed robbery of cruise passengers and the murder of a NCL crew member.

Last year, the cruise industry attacked the Harris Poll, accusing it of being "unscientific," "unreliable" and "flawed." The cruise lines, especially the trade group Cruise Line International Association ("CLIA"), always say this when there are unfavorable reports criticizing the cruise industry. It tries to discount its annual failed environmental cruise ship scores by the Friends of the Earth in this way too. Last week, CLIA said that it was "disappointed" by a study criticizing it for abusing crew members and the environment. It said the report was "unscientific" and "flawed."

Expect a similar statement from the spin masters at CLIA about the latest critical Harris Poll.  

NCL Crew Member Shot & Killed in Roatan, Honduras

This evening we received reliable information that a Norwegian Cruise Line (NCL) crew member was shot and killed in Roatan, Honduras earlier today.

The crew member reportedly was from NCL's Norwegian Pearl cruise ship.

The only information we received is that a Pearl crew member named "Jacob" from the Philippines was killed by a gunshot today while the Norwegian Pearl was in Roatan today. The murder apparently occurred when the gunman was trying to rob the crew member of his cell phone a short distance form the cruise ship. 

NCL Norwegian Cruise Line Pearl This year we have posted two articles warning about the high crime rate in Roatan. We published the articles last month and in January:

Travel Crime Warning: Tourists Assaulted, Robbed & Terrorized in Roatan, Honduras

Crime in Roatan: Shots Fired, Armed Robbery of Carnival Cruise Passengers

The U.S. State Department issued a warning that the murder rate in Honduras is the highest in the world. 

Before I learned of the murder today, I received the following message on this blog: 

"Honduras is rated the number 1 murder country in Central America for a reason.  . . . People, just remember this, anyone who lives there or owns property there is going to paint you a rosy picture of this place because they can't leave or they have their money invested there. Avoid Roatan."

If you have information about this crime, please leave a comment below or join the discussion on our Facebook page.

Update: The Teledifusora Insular Facebook page identifies the Filipino crew member as Jacob Bagan. It states that the police are searching for someone called "Barrabas" who shot the man and then left his bicycle at the scene. The new mayor of Roatan offers a reward of 100,000 Lempiras (a little over $5,000 U.S.) for the capture of the murderer. There are numerous photographs on the Facebook page, including one of the deceased man that is graphic. Other newspapers are covering the story, including this one, which contains very disturbing images (warning). 

Below is a video from Roatan of the Mayor being interviewed.

April 7 2014 UpdateWill NCL's CEO Kevin Sheehan Pull the Norwegian Pearl, Dawn & Jewel Out of Roatan?

April 10 2014 UpdateHonduran Police Arrest Bay Islands Resident in Murder of NCL Crew Member

 

Photo credit: Wikipedia / Visitor 7  

San Marco Basin in Venice Re-Opens to Mega Cruise Ships, MSC Preziosa Smashes Passenger Corridor at Port

MSC Preziosa VeniceThe Italian publication Medi Telegraph reports that the MSC cruise ship, Preziosa, collided with a large passenger walkway at the port of Venice.

The newspapers in Italy, such as La Nuova, refer to the pedestrian corridors at the maritime station as "fingers" which provide access to the upper decks of the cruise ship..

Despite the presence of two tugs and a pilot on board the ship, the Preziosa, smashed into and destroyed one of the fingers. No one at the pier or on the cruise ship were injured.

The collision, which damaged the starboard bow of the ship, occurred on the day of the reopening of the San Marco Basin to the mega-ships. The incident will add to the debate whether gigantic cruise ship should be permitted to sail in the basin so close to the beautiful buildings of the old city.

You can see photos of the ship and the pedestrian "fingers" in the La Nuevo newspaper.

Vomiting & Diarrhea Bug Infects Passengers on Grandeur of the Seas

The Centers for Disease Control and Prevention (CDC) reports that 111 out of of 2122 passengers (5.23%) and 6 out of 790 crew (0.76%) have reported ill with gastrointestinal illness involving vomiting and diarrhea. The Royal Caribbean ship was on a 7 day cruise from Baltimore.

You can read the CDC report here. The CDC hasn't figured out yet whether the gastrointestinal outbreak was caused by norovirus. 

Cruise expert Professor Ross Klein reports that cruise passengers have received the following Grandeur of the Seasinformation in an email:

"Hello, this is Royal Caribbean International. We would like to provide you with some important information regarding your Saturday, April 5th, sailing onboard Grandeur of the Seas out of the Port of Baltimore. During the ship's last sailing, a number of guests experienced a gastrointestinal illness. We will conduct enhanced sanitizing onboard the ship and within the terminal to help prevent any illness from affecting your cruise. Therefore, your check-in and boarding will be delayed. Because space and seating in the terminal is limited, we ask that you not arrive to the port before 2:00 PM. Check in will take place between 2:00 PM and 4:30 PM."

I always wonder about the effectiveness of "enhanced cleaning" when the CDC can't determine what the disease is much less how it can aboard the cruise ship.

Any passengers cruising this week please let us know whether the virus was eradicated or whether the outbreak continues.

 

 Photo Credit: Wikipedia / J. Glover

Slave Ship? Brazilian Police Board MSC Magnifica after Crew Members Complain of Long Hours, Abuse, Intimidation & Sexual Harassment

The BBC reports that Brazilian police boarded a MSC cruise ship and rescued 11 crew members working in "slave-like conditions." 

Brazilian officials say that the 11 crew members were forced to work up to 16 hours a day on the MSC Magnifica. Some of the crew members were subjected to sexual harassment.

The Brazilian authorities have been investigating the labor abuses for the past month, following a tip-off MSC Magnifica - Slave Shipfrom MSC crew members. 

"The fact that they had signed a contract, even an international contract, does not mean that the basic human rights should not be respected," Labor Ministry director Alexandre Lyra said. 

A publication in Brazil contains additional details of the working conditions. The Blog Do Sakamoto talks of exhaustive work on the MSC cruise ship with stories of abuse, bullying and fraudulent time recording.

"We have no doubt that it is slave labor," said Alexandre Lyra, head of Brazil's Division of Surveillance for the Eradication of Slave Labor.

You can see two statements of the working conditions written by MSC crew members here.

Another newspaper in Brazil reported that crew members were subjected to racism and homophobic threats and taunts. 

MSC issued a statement denying everything.

In December and March, we posted videos and photos of MSC dumping garbage bags into the sea off the coast of Brazil from the MSC Magnifica.  If the recent allegations are true, it seems that MSC treats its employees worse than the sea it pollutes. 

 

Photo Credit: Reporter Brazil

Cruise Passengers on Excursion in Belize Involved in Head-On Collision

Belize Tour Excursion Van AccidentNews 7 in Belize published an article yesterday entitled Tourists Survive Head On Collision.

The story involves two cruise passengers who had taken an excursion ashore in Belize and were involved in a serious accident while riding in a van which had a head-on collision with another van. The tour van they were in was caused to flip over.

Here is the local news station's account:  

"Two cruise tourists and their driver were involved in  a serious collision within Belize City limits this afternoon. This picture provided to us by a viewer shows the tourists slumped over on the side of the road in front of the mashed up and overturned tour van they were in. The collision happened at around 2:30 at mile three and a half on the Western Highway - right at the spot where a new speed bump was installed just last week. The circumstances of the accident are unknown but it seems two mini-vans collided at the speedbump and the impact sent the gold van spinning across the highway, causing it to violently flip. The tourists were taken to a private hospital for treatment, while the condition of the driver is not known."

The news station did not identify the cruise line or cruise ship. 

Automobile, bus and van accidents ashore are an unexpected part of cruising and taking excursions ashore. Cruise lines have liability for injuries suffered during excursions under some circumstances, such as when the cruise lines offer the tour and fail to have in place procedures to properly vet the tour Belize Van Accident - Cruise Excursionexcursion's equipment and the driver's background, experience and driving record. Other excursions where cruise passengers have been injured include:

Excursion Tour Bus Crash In Tortola Injures Princess Cruises' Passengers From Caribbean Princess

Injured Clelbrity Cruises Passengers to Dominica Airlifted to Miami

 9 Cruise Passengers Killed, 14 Injured in Bus Excursion Accident

Royal Caribbean Sponsored Excursion Tour Bus Crashes in St. Martin

Royal Caribbean Cruise Passengers Injured During Excursion in St. Thomas

 

Photo Credit:  7 News Belize

Is Juneau's Cruise Ship Disaster Exercise A Joke?

KTOO in Alaska published an article today entitled "Is Juneau Ready for a Cruise Ship Security Threat?

The article states that Juneau, which receives over 1,000,000 cruise passengers a year, is conducting an emergency exercise today involving a "cruise ship security threat." 

The article quotes Emergency Programs Manager Tom Mattice saying that the emergency exercise involves cruise ship passengers and some type of "large-scale" security event. 

Coast Guard employees, city officials, fire and rescue personnel, police officers, cruise line officials and relief organizations like the American Red Cross will be involved in the drill.

The city official calls this a "large-scale event" but that seems hardly true. A reader of our Facebook page sent us a link from the Cruise Line Agencies of Alaska requesting " . . . up to (40) enthusiastic volunteers to role play as victims/patients for sheltering, mental health and medical victims." No actual cruise ships will be involved.

Three dozen volunteers playing injured and no cruise ship in sight? That's hardly a realistic or "large scale" test.  

The cruise ships sailing to Alaska today have 2,000 to 4,000 passengers aboard, in addition to crew members from 60 different countries. Many critics of the cruise industry are concerned that the local Emergency Cruise Ship Disaster Exerciseports and emergency response officials will be overwhelmed by a true large scale cruise disaster.  

A former cruise safety manager recently sent a letter to Senator Rockefeller outlining his concerns. Read "Let’s Not Wait for a Cruise Line Disaster to Protect Passengers." I have written many cautionary stories like this one - "Titanic Redux? Can Royal Caribbean Safely Evacuate 8,500 Passengers & Crew from the Oasis of the Seas?"

Many local emergency exercises like the one in Juneau today serve as little more than a public relations tool to tout that cruising is safe and everyone is prepared if something goes wrong.

Last year, the Coast Guard and the Bahamas participated in a emergency exercise where "actors"(photo above right) played injured cruise ship passengers and were attended to by the Bahamian police.  

I'm sure that the forty or so actors lying around down town Juneau with fake bandages around their heads today were well taken care of by the emergency response teams which probably had more emergency personnel than the "victims."

Anyone have photos of the event? We'd be pleased to post them . . .  

Additional Info:

Resolution Adopting the Cruise Ship Shore-Side Response Plan for Juneau

Cruise Ship Emergency Response Overview for Juneau 

April 3 2014 Update:  Scenario involved barge with explosives colliding with cruise ship at port in Juneau (make believe) with only 26 passengers going to the hospital . . .

And here are the PR comments:

“We have one of the best teams out there for emergencies."

"We’re like family, we’ve been doing this together for so long."

“I thought it was very successful."

Shocking News: Carnival Incorporates in the U.S. & Subjects Itself to U.S. Tax, Labor, Wage, Safety & Environmental Regulations

In an exclusive story, Cruise Line News has learned that cruise industry giant Carnival Corporation recently incorporated its business in the United States (in the state of Delaware). Carnival intends to announce this historic development tomorrow, April 2nd, at Carnival's headquarters in Miami.

Since 1972, Carnival has incorporated its business and registered its cruise ships in the country of Panama. For over 40 years, Carnival cruise ships have flown the flag of Panama in order to avoid the onerous safety regulations, excessive labor laws, unreasonable environmental laws, and high taxes of the United States of America.

Cruise Law News' discovery of this historic event came about when prominent maritime lawyer Jim Walker bumped into Carnival's Chairman Micky Arison at court side when Arison's championship basketball team, the Miami Heat, won another game. Maritime ace lawyer Walker asked Arison: "Micky, if Dwayne Wade and LeBron James earn several hundred million dollars from Carnival and pay tens of Mickey Arison Miami Heat Carnival Cruisemillions of dollars in U.S. taxes, don't you think it is fair that Carnival - which earns over 15 billion dollars a year in cruise ticket sales - pays its fair share of U.S. taxes?"

Perhaps it was the euphoria of the Heat beating the Portland Trailblazers by two points in a close victory, but Micky was ecstatic. "Yes, let's do it!" he said handing maritime lawyer Walker a half-eaten hot dog and three-quarters of a warm Bud Light which a Miami cheerleader handed Micky in the first quarter of the previous game a few days earlier.

While quickly consuming the beer and hot dog in the excitement of the moment, expert cruise lawyer Walker happened to have U.S. articles of incorporation which he handed to Micky to sign as well as U.S. flags to fly on the Carnival fleet of cruise ships.

Arison has been under intense pressure lately following fires, collisions, sinkings, poop-cruises, pirate-attacks, flounderings, Concordia-disasters, norovirus outbreaks and a Jon Secada concert which have ruined the last 37 Carnival cruises.  Senator Jay Rockefeller recently called Arison a "scallywag" on national TV. Rockefeller challenged Arison to pay his fair share of U.S. taxes on the billion-dollar bounty his foreign-flagged cruise ships collect from the U.S. taxpaying citizens on the high seas.

Micky commented that he was embarrassed that his father Ted, the founder of Carnival Cruise Lines 40 years ago, denounced his U.S. citizenship in order to avoid paying some 10 billion dollars in U.S. taxes.

Arison admitted that he felt guilty selling 1% of his Carnival stock for a $395,000,000 profit while suspending the crew member's retirement benefits.

"I want to make certain that Carnival pays one hundred % of our U.S. tax obligations (estimated to be over $5,000,000,000 a year) plus be subjected to the most rigorous U.S. safety, wage,and labor laws and the most stringent U.S. environmental regulations, Micky announced over the arena's PA system! "I want Carnival Cruise Line to be synonymous with Old Betsy - the U.S. Stars and Stripes - what the U.S. stands for! Its time that indigent crew members from India and Nicaragua who earn $500 working 360 hours a month be entitled to the full benefit of U.S. employment laws, a 401(k) retirement fund, severance pay, and a college fund for their children!" 

While appreciative of Arison's change of heart, sources say Walker was miffed that Arison demanded that he pay $6 for the remains of the hot dog and $7.50 for the rest of the Bud Light.

The Norwegian Star Flunks Sanitation Inspection: Is There a Correlation Between Failed CDC Cruise Ship Inspections And Norovirus?

The first official norovirus outbreak on a cruise ship this year involved the Norwegian Cruise Line (NCL) Norwegian Star

The outbreak occurred during a cruise from January 5-19, 2014. The virus sickened 130 of 2318 cruise passenger (5.61%) and 12 of 1039 crew members (1.15%).  You can read the CDC report here.

The CDC concluded that the virus in question which sickened the 142 or so people was norovirus. This was the "causative factor" in CDC parlance. The CDC can usually figure out the "causative factor" and NCL Norwegian Starmost of the time norovirus is the culprit. But I have never seen a CDC report in the last 10 or 15 years where the CDC figured out how the norovirus came aboard the cruise ship.

The cruise lines always blame the passengers. Sometimes the blame is direct with a cruise line public relations representative pointing the finger at their guests. Sometimes it is more subtle with no blame assessment but in the form of "passengers-need-to-wash-their-hands" type of admonishment. 

Determining the cause of a norovirus outbreak is a scientific process to be made by epidemiologists and doctors, not cruise line PR people.

The CDC is severely limited by the few inspectors and epidemiologists who are assigned to the cruise ships. The cruise lines are also eager to re-load their cruise ships and begin another cruise as soon as possible. Our federal government and the cruise lines work together to keep the cruise industry moving. No one wants to inconvenience the next round of passengers and hold a ship in port. Unfortunately, no one is advocating a more comprehensive (and slower) methodical analysis of data. 

My suggestion is that any time there is an outbreak, the CDC should automatically conduct a sanitation inspection as soon as the ship returns to port pursuant to its vessel sanitation program (VSP). The inspectors should determine whether the cruise ship's food or water supplies are contaminated. Medical literature indicates that many outbreaks are due to noro-laden food or water. Particular attention should be focused on the crew members' medical records, particularly the logs indicating whether food handlers (cooks and waiters) have reported to the ship infirmary with acute Cruise Ship Norovirusgastrointestinal symptoms of cramping, diarrhea and nausea.  

Yes, it will take greater resources from the CDC to accomplish this but it is worth it. The "enhanced cleaning" that takes place after an outbreak is "hit or miss." No one figures out what caused the outbreak. The ship is just pressing everyone to work overtime and spray and wipe everything in sight.

There was no CDC sanitation inspection on January 19th when the Norwegian Star returned to port. I would have liked to see the food handler's medical logs for the preceding two weeks in order to determine whether there were complaints of nausea, diarrhea, cramps, fever and headaches.  How did the cruise line handle the illnesses? Did they log all of the complaints and quarantine the sick crew members?  Did they interview the crew members' cabin mates to determine whether they were ill too?

The Norwegian Star underwent a CDC sanitation inspection on February 16th. The results were disgusting. Many crew members worked while suffering from acute gastrointestinal illnesses, threatening the health of passengers, and then appeared in the ship infirmary after working. The cruise line failed to properly document and log many of the sicknesses and report them to the CDC.  For the January 19th to February 2nd 2014 cruise, the number of sick passengers reached over 2% but the cruise ship did not notify the CDC. Many of the cabin mates of the sick crew members were not interviewed by the ship's medical staff, as required by the CDC protocols.  

The following violation was typical:

"Violation: On 28 January, the medical notes indicated a food worker had an illness onset at 0600 with Cruise Ship Food Handlers - Norovirusfour episodes of diarrhea, abdominal cramps, and a headache, but the AGE surveillance log indicated these symptoms started on 28 January at 1315. On the same day at 1315, this person had their last AGE symptom. There was no documentation indicating how long this person was isolated. This individual had four roommates, but there was no documentation the 48 hour interviews were conducted for three of the four roommates."

The CDC flunked the ship with a score of 82. You can read the CDC report here. In addition to the problems with the sick crew members, parts of the galleys and restaurants were filthy.

Does the CDC employ epidemiologists to study the results of vessel sanitation reports to look for trends to explain why gastrointestinal outbreaks occur?  Correlating the medical records of sick food handlers and their cabin mates with outbreaks may be a good idea. A scientific analysis of medical records and logs of crew members with GI problems would certainly be a better use of time than having to listen to the cruise line always blame the passengers for not not washing their hands. 

 

Photo Credit: Top: Wikipedia / Pjotr Mahhonin; bottom: Centers for Disease Control & Prevention

U.S. State Department Issues Another Crime Warning About The Bahamas

Two and a half months ago, I was on the front page of the Nassau Guardian warning cruise passengers about crime in Nassau Bahamas following a critical crime warning from the U.S. Embassy.

Yesterday the U.S. Embassy in Nassau issued another crime warning, advising U.S. citizens residing in and traveling to the Bahamas to be aware of their surroundings and remain on "heightened alert" to avoid being a victim of crime. The warning referred to a number of armed robberies which occured in the last two weeks.

This is the thrid critical crime warning for the Bahamas since December 2013.

The most recent warning states, in part: 

"Armed robbery and violent crime remain major threats facing both U.S. citizens and residents of The Crime Cruise Ship Passengers Nassau BahamasBahamas, including in areas frequented by tourists on New Providence and Grand Bahamas Islands. In the past year, a number of U.S. citizens have fallen victim to armed robbery."

The advisory also suggested that U.S. tourists should "monitor local news stations for updates" and maintain a "high level of vigilance."

You can read the warning here

We have written over a dozen articles about the high crime rate in Nassau. Before booking a cruise, we suggest reading:

Nassau Bahamas Crime Watch: Cruise Passengers Beware

U.S. Attorney Raises Alarm Over Crime - Bahamas "One Shot Away" From Cruise Line Exit

Have a thought?  Please leave a message below, or join the discussion on Facebook.

Cruise Law News Facebook Page Reaches 100,000 "Likes"

100000 Facebook LikesThis week, our social media presence reached a milestone. 

The Cruise Law News Facebook page reached 100,000 "likes."

The majority of our Facebook fans are from outside of the U.S. We have tens of thousands of crew members who have "liked" us. We receive a great deal of information from crew members regarding a wide range of issues, like cruise ship fires, engine failures, man-overboard situations and the tough working conditions which crew members face.

Thank you very much for reading our page and providing information to us!  Our success would not be possible without the support of crew members on cruise ships around the world!

We have over 11,900 people following us on Twitter and many thousands of people who subscribe to our daily blog, Cruise Law News, via e-mail & RSS subscriptions.

Over 6,250,000 pages of Cruise Law News are projected to be read this year.

We are the 3rd most popular law blog (per AVVO rankings) in the U.S. and the 2nd most popular cruise blog which discusses cruise ship issues (again, per AVVO rankings).  

Cruise Law NewsThe motto of our  blog is "everything the cruise lines don't want you to know."  

No, we are not a travel site with glossy photos of happy crew members and smiling passengers enjoying a dream vacation cruise. The fact that millions of people are reading a critical blog by a lawyer (lawyers often write boring, stuffy articles) reflects that there are a lot of things that happen on cruises which the public wants to know and the cruise lines want to keep secret. 

Thanks for reading us!  And thanks to the many passengers and crew members who have sent us tips, photos and videos of things like hiding food from the USPH inspectors or dumping garbage at sea which no one would otherwise know about . . .   

Norwegian Gem Medevac Involved Honeymoon Couple

Two days ago we mentioned that the Coast Guard medevaced a sick passenger from the Norwegian Gem cruise ship. Like most other Coast Guard medevacs, there was not much information available regarding the identity of the ill passenger. 

Today a news station in Salt Lake Utah aired a short segment explaining who the passenger was and what happened on the NCL cruise ship.

KSL Utah explains that the medevac involved a honeymooning couple who were enjoying their cruise until the husband, Brent Killian, became ill and he needed medical evacuation.  

The Gem was approximately 180 miles east of North Carolina, requiring a Coast Guard helicopter to take him ashore for emergency medical treatment.

The wife, Jo, was naturally anxious when her newly-wed husband was hoisted into the sky, but she took everything in stride. The news station reports that the couple has already booked another cruise.

We have reported on other helicopter rescues of ill passengers from the Norwegian Gem.  Watch a video of the July 14 2014 medevac from the Gem here

  

High Waves Rock Grandeur of the Seas

This week we have been asked questions about rough weather which apparently bounced Royal Caribbean's Grandeur of the Seas around. Today I ran across this video about a passenger;s experiences abord the Grandeur.

A Pennsylvania news station, WHTM ABC 27, reports that passenger Patti Hill Bocassini was ending her 10 day vacation aboard the Grandeur when rough weather struck as the ship was heading back to Baltimore. 

The passengers had enjoyed great weather but the cruise ship encountered 20 foot waves and high winds which the captain said were caused by the Nor'easter ahead of the ship. A "rogue" wave allegedly hit the Grandeur and caused some damage.

If you were on the ship and have information to share, please leave a comment or join the discussion on Facebook.

abc27 WHTM

Bedfellows CLIA & NTSB Team Up for Cozy Meeting on Cruise Ship Safety

The National Transportation Safety Board (NTSB) is beginning a two-day meeting today in Washington D.C. regarding the topic of passenger safety aboard cruise ships. The meeting was requested and largely organized by the Cruise Line International Association (CLIA), the trade group for the cruise lines, to showcase the cruise industry.

Participating in the meeting will be NTSB members, CLIA representatives, cruise line employees, Coast Guard officials, and delegates from the International Maritime Organization (IMO). The IMO is an United Nations entity which makes safety recommendations for cruise ships but is powerless to enforce the recommendations or discipline or punish cruise lines which ignore the recommendations.

The NTSB refused to invite the International Cruise Victims (ICV) organization to Washington D.C. and NTSB Meeting Cruise Ship Safetyrefuses to permit the ICV to participate in the meeting.  The ICV is a grass-roots, non-profit organization consisting of thousands of members who are dedicated to making cruising safer. Our firm has many former clients who are members of the ICV, including Lynnette Hudson, the daughter of Princess Cruises passenger Richard Liffridge from Georgia who perished in a fire aboard the Star Princess cruise ship.

The NTSB hearing is opening now with remarks from the Coast Guard about cruise ship accident investigations and fire protection. It is a shame that the NTSB and CLIA refuse to permit the ICV's involvement in the meeting given the first hand experience of the ICV members in dealing with dangers aboard cruise ships.  Ms. Hudson previously inspected the cruise ship which killed her father to make certain that it finally had a fire detection and suppression system installed. She testified before the United States House of Representatives regarding the cruise ship fire which killed her father. You can read about that fire and Ms. Hudson's recommendations to prevent similar fatalities here: Ten Years of Cruise Ship Fires - Has the Cruise Industry Learned Anything?

Other ICV members were aboard the Costa Concordia when it crashed into the rocks and killed 32 souls. 

When I realized that the NTSB was excluding the ICV, I send emails to the NTSB spokesperson, Eric Weiss, requesting an explanation why only CLIA members and cruise line employees were welcome. Mr. Weiss ignored my emails. But he recently spoke to a Miami Herald reporter stating that: “Security and crime is not in our jurisdiction. This is about cruise ship safety, not security.” 

The ICV has many members personally affected by the absence of safety systems and protocols on cruise ships. The ICV has participated in five Congressional hearings addressing safety issues such as engine failures and fires. It appears that CLIA and the NTSB are systematically excluding any organization with victims who have personal experiences regarding cruise ship dangers while inviting only employees and friends of the cruise lines who wish to shield the industry from criticism. 

I realize that the cruise lines are desperate for favorable press after the debacle of the Carnival Splendor and the Carnival Triumph, with both cruise ships igniting shortly after Coast Guard inspections, as well as the deadly disaster involving the Carnival-owned Costa Concordia. But excluding cruise victims and orchestrating a rigged meeting with dog and pony shows by CLIA and cruise line representatives is shameful. 

NTSB's relationship with the cruise industry has always been a mixed bag.

Years ago, the NTSB's chairman was Jim Hall, a man of personal integrity who never wavered from who his commitment to the safety of the traveling public.

Mr. Hall earned a reputation for objectivity and credibility when he was the NTBS's top dog from 1994 - 2001. He was involved in investigating serious accidents in both the aviation and cruise industries. He NTSB Cruise Safety Meetingvoiced his concerns that there would be continued problems in the maritime industry because there was no real oversight over the cruise lines. Consider the comments which Mr. Hall made to Newsweek last year:

"Jim Hall, head of the National Transportation Safety Board during the Clinton administration, says the industry is watched over by “paper tigers” like the International Maritime Organization and suffers from “bad actors” much like in the poorly regulated motor-coach industry, which saw its latest fatal bus crash in Southern California earlier this month. “The maritime industry is the oldest transportation industry around. We’re talking centuries. It’s a culture that has never been broken as the aviation industry was, and you see evidence of that culture in the [Costa Concordia] accident,” says Hall."

After Mr. Hall retired as chairman, the NTSB went in a different direction. From 2006 - 2008, Mark Rosenker served as the NTSB chairmen but he catered to the cruise industry. In 2007, CLIA's Board of Directors wined and dined Rosenker during the annual Sea Trade cruise convention (now called Cruise shipping Miami) here in Miami. He gave a nice speech to CLIA (you can read here) which he began by stating " I am very pleased that your safety record is excellent." This was a rather amazing and outrageous thing to say given the fact that just a year earlier, the Star Princess ignited off the coast of Jamaica and burned through 100 cabins and killed our client's father, Richard Liffridge, mentioned above. 

Rosenker even promised CLIA that he would help the cruise lines keep "sensitive" information about maritime accidents away from the public, telling CLIA "there are provisions in the law to keep certain voluntarily provided safety information confidential."

Rosenker and CLIA were a perfect match. Both were interested in suppressing damaging information about cruise mishaps from the public.

After Rosenker retired from the NTSB, CLIA paid him as a consultant for the cruise industry. His job largely appears to tell everyone who will listen that  "the industry has an outstanding safety record and the most dangerous part of the cruise is undoubtedly the drive to the port. It is very rare that people are injured on a cruise ship,” as he told the cruise industry publication World Cruise Industry Review in 2010.  

In 2012 and 2013 Rosenker continued his gushing praise of a cruise industry which puts money in his pocket, telling a travel agent publication that “it is important for consumers to understand that cruise vacations are extremely safe. This industry is highly regulated with tremendous oversight.” Rosenker told another cruise industry publication that “every aspect of the cruise industry is heavily monitored and regulated under US, EU and international law.”

Senator Rockefeller admonished Rosenker during his testimony last year when he repeated the cruise industry's talking points before a Senate hearing on cruise ship safety issues last year, because of his obvious bias for the cruise lines.

The cruise line routinely hires from the NTSB, FBI, Coast Guard, USPH and other federal agencies. NTSB Cruise Safety MeetingMany former federal officials seem to pander to the cruise lines while in public office. Former Coast Guard officials often quickly turn into paid cruise line consultants who are pleased to appear in cruise industry publications still wearing their Coast Guard uniform and medals standing in front of an official Coast Guard logo while attesting to their wonderful experiences cruising.

Of course, no current or past federal employee should engage in such hyperbolic cheer-leading like this. It is unprofessional and unseemly. It is a conflict of interest. But some federal officials seem motivated to angle for private sector jobs in the rich cruise industry which pays no federal income taxes and is overseen, if all all, by poor, flag of convenience nations like Panama and the Bahamas and the "paper tigers," mentioned by Mr. Hall, at the IMO.

So the NTSB-CLIA love-fest begins this morning. Where is the integrity of Jim Hall? Where are the victims of cruise ship fires and sinkings? Who is speaking for the dead and injured?  Have all of the federal agencies crawled in bed with the cruise lines? 

Cocaine & Heroin Cruise Ship Bust: Bahamas Celebration Crew Member Arrested For Smuggling Drugs

Newspapers in Palm Beach Country are reporting that a 30-year-old crew member is facing drug charges after U.S. Customs and Border Protection authorities say he smuggled cocaine and heroin from the Bahamas on the Bahamas Celebration cruise ship.

The Bahamas Celebration is operated by the Celebration Cruise Line and cruises between the Port of Palm Beach and Freeport, Bahamas.

A crew member, identified as Adrian Bradley Trench, was arrested last Thursday on charges of Bahamas Celebration Cruise Shipimporting more than 500 grams of cocaine and more than 100 grams of heroin. Crew member Trench had left the cruise ship after it arrived at the Port of Palm Beach from Freeport. When federal immigration officers asked Trench for his immigration forms, the crew member reportedly tried to run back to the cruise ship.

The officers apprehended him and noticed two packages wrapped around Trench’s calves, containing 1,043 grams of cocaine (about 2.25 pounds) and 674 grams of heroin (about 1.5 pounds). 

Drug smuggling from the Bahamas is not uncommon. Last Spring, we reported on two incidents where a crew member and a passenger were arrested for smuggling large quantities of cocaine from the Bahamas into the same port. Read Another Drug Bust on the Bahamas Celebration.

 

Photo Credit: thebahamasweekly.com

Propulsion Problems: Mis-Adventure of the Seas Limps Back to San Juan

Royal Caribbean Adventure of the SeasLast Wednesday, Royal Caribbean’s Adventure of the Seas canceled two port calls after the ship’s cruise ship' "fixipod" propulsion unit device lost oil as the ship headed to port in St. Kitts.

Royal Caribbean says that it placed oil booms around the ship to contain the leaking oil, and its engineers began addressing the problem.

Since then, cruise passengers and family members ashore have expressed concern with what happening with the ship and whether there will be a delay or changes in the itinerary of the cruise which leaves today.  

Their concerns intensified after the cruise ship lost all propulsion last night.

There have been on line discussions whether the "fixipod" will be repaired before the ship goes into dry dock on March 30th. The ship has limped back to San Juan at very low speed this morning. It looks like there have been additional issues which slowed the ship down further. At this point it looks like today's cruise may going forward (still anyone's guess) but it's less than clear how much of a delay there will be in boarding and/or sailing.

As usual, the discussion seem to be only when the ship will sail, not whether it's safe to cruise on a ship with 5 - 6 days of propulsion problems.

Cruise Critic members have expressed frustration over what they perceive as a lack of communication by Royal Caribbean. One member posted:

"They've posted NOTHING on the agent site, consumer site, their FB page, nor either the Public Relations nor regular twitter feeds, and I've asked!

And, no one knows diddly when you call...."

Fixipod Azipod On March 21, Royal Caribbean posted this one tweet:

"Adventure is sailing a modified itinerary due to a delayed departure from St. Kitts for required work on the ship's fixipod."

But nothing since then. It's surprising that a multi-billion dollar corporation which spends literally hundreds of millions a year in a big marketing campaign can't figure out how to utilize Twitter and Facebook (both are free) to communicate with their guests and the public.

I have not heard anything about whether the cruise line intends to compensate the passengers for the missed ports of call. Anyone know?

If you were on the cruise, please leave a comment or join the discussion on Facebook. If you have photos or a video of the tugs bringing the ship into port in San Juan, please send us a copy! 

March 24, 2014 Update: This is the most inept PR handling of a cruise problem I have ever seen. Read about Royal PR #FAIL: Royal Caribbean Keeps Adventure & Navigator Passengers in the Dark.

 

Photo Credit:

Top: CC-BY-SA-3.0/Matt H. Wade at Wikipedia

Bottom: Kvaerner Masa (image of Voyager of the Seas)

Cubans "Trying for the American Dream" End With An Empty Boat

Cubans "rescued" on the high seas are hardly rescued. They are brought aboard cruise ships only long enough to be transferred onto Coast Guard cutters to be taken back to Cuba.

According to WPTV:  

"Some were saying they should be sent back. Other people were sad. Some women were crying because they realized how sad it must be," Almashy said.

Almashy says a photo she snapped of the empty boat will stay with her forever.

"When I looked at that, it was a haunting image of people trying for the American Dream. It was very symbolic of the hopes and the risks."

 

Travel Crime Warning: Tourists Assaulted, Robbed & Terrorized in Roatan, Honduras

Roatan Honduras MapIn January we reported on an incident in Roatan where a U.S. family's rental car was shot up while on a beach access road. The family of four (with two children) were robbed at gunpoint and terrorized. The family had arrived in Roatan via a Carnival cruise ship.

This violent crime followed a warning issued in December 2013 by the the U.S. Department of State warning. You can read the warning here. Since 2010, Honduras has had the highest murder rate in the world. As I mentioned in our prior article, the warning indicates that "the vast majority of serious crimes in Honduras, including those against U.S. citizens, are never solved; of the 50 murders committed against U.S. citizens since 2008, police have only solved two."

This past week we have received complaints from tourists and cruise visitors to Roatan. One woman from the U.S. was attacked after she traveled to Roatan to dive.  Here are her comments:

"I ..i am female..came to roatan to dive and was basically attacked by 3 local men on this island. They assaulted me then robbed me..holding a knife to my neck. I heard them discussing kidnapping me for a ransom..or selling me to a slave market...to be taken out by boat. I got away when another tourist group drove by with several guys in the car. They saved my life. No one should go to this God forsaken island. I have learned a scary and nearly life ending lesson."

Another U.S. woman informed us that she and her two children (boys 15 and 16 years old) were robbed during a private excursion to a beach. They were held at gun point and knifepoint and robbed of all of their valuables. The woman, a single mother, stated that the cruise line, Royal Caribbean, did not warn them that there is a crime problem in Roatan or, in particular, armed robbery at the roads to and from the beaches in Roatan which seems to be a particular problem. The incident occured, according to the woman, at an access road to Palm Beach. 

In addition to these two recent incidents which were reported directly to us by the victims, concerned expatriate U.S. citizens living in Roatan have told us about armed robbery on the island, mainly against people riding in taxi's or driving on beach access roads. We have learned that a taxi with four cruise passengers was recently stopped by two local men at Palm Beach. The men held a knife to a woman's Roatan Honduras Crime - Cruise Passengersthroat and pointed a gun at a man's head. One robber reportedly fired a shot into the taxi. The men stole the cruise tourists' money, cell phones, cameras and other items. 

After our article in January, we received comments from U.S. and Canadians living in Roatan that it was unfair to lump the island of Roatan with the mainland of Honduras as a dangerous place to live or visit. Some property owners who have invested in real estate in Roatan under the hope and belief that they would live in a slice of paradise may be second guessing themselves considering what appears to be increasing violence against people arriving from North America.

Some people don't like us to write articles like this, arguing that "crime occurs everywhere" or just "use common sense." But all of the victims who contacted us were using common sense and doing what people normally do while on a vacation.  The point is that certain types of crime occur more often in certain places than others. The problem is that criminals in these poor countries are targeting U.S. passengers with iPhones, cameras, jewelry and cash. The New York Times recently published an article about crime problems in Roatan: Security Concerns on a Honduran Island.

From our view, there appears to be a rising tide of crime against cruise passengers throughout the Caribbean ports. Honduras and the Bahamas are the only countries we know with port facilities which are the subject of warnings about crime from the U.S. State Department. 

The cruise industry just convened their annual trade show, Cruise Shipping Miami, with much fanfare on Miami Beach. A delegation came from Honduras, promoting Roatan. I wonder what, if any, discussions the delegates from the Caribbean islands had with the cruise lines about keeping cruise passengers safe? 

Have a thought?  Please leave a comment below or join the discussion on our Facebook page.

Read our prior article about crime in Roatan.

 

Map & photo credit: Top - Global Healing; Bottom - Jim Walker. 

Coast Guard Medevacs Passenger from Carnival Splendor

WAVY.com reports that the U.S. Coast Guard medevaces a cruise passenger from a carnival cruise ship last night.

The Carnival Splendor notified  the Coasy Guard around 10:45 p.m. last night that a 66 year old man was in medical distress. An MH-60 Jayhawk helicopter was dispatched from Coast Guard Air Station Elizabeth City, North Carolina to assist.

The helicopter crew arrived at the cruise ship around 1:30 a.m. about 50 miles east of Wilmington and hoisted the passenger. The Coast Guard took him to Wilmington International Airport where he was transported to New Hanover Regional Medical Center.  

 

Costa Cruise Passenger Disappears, Found Dead

Costa Fascinosa Cruise ShipThe Pefil newspaper reports that a Brazilian businessman traveling on a Costa cruise ship was reported missing by his wife. He was later found dead on the shores of Rio de la Plata.

The newspaper's headline is "Misteriosa muerte del pasajero de un crucero - Un empresario brasileño fue encontrado a 50 metros de la costa del Río de la Plata".

Tranlsated, that means: "Mysterious death of cruise passenger - A Brazilian businessman was found 50meters from the shore of the Río de la Plata."

The newspaper identifies the passenger as Odair Marcos Faria, who was traveling with his wife, Maria Cristina Florio Bonafin. They were sailing on the Costa Fascinosa.  His wife had reported her husband's disappearance to the ship's crew.

The body was found 50 meters from the shore of the Río de la Plata. There is an investigation underway to establish whether the overboard case was a suicide, accident or homicide.

The "Rio de la Plata" (River of Silver) is the estuary formed by the confluence of the Uruguay River and Costa Cruise Ship Passengerthe Paraná River on the border between Argentina and Uruguay.

Cruise expert Dr. Ross Klein has documented 229 people who have gone overboard from cruise ships since 2000. 9 people have gone overboard so far this year.

Update: The Clarin newspaper also reports on the case, stating that the cruise was a gift from the man's children. The newspaper suggests that shortly before the cruise, either the passenger or his wife apparently learned that one had a terminal illness (the translation is unclear).

 

Photo Credit: Top - Wikipedia / Abxbay; bottom - Clarin / Facebook

Swiss Newspaper Covers the MSC Garbage Dumping Story

Today, a newspaper in Switzerland joined in the coverage of the story regarding the alleged dumping of garbage bags from the MSC Cruises Magnifica cruise ship.

Le Matin, the largest French-speaking newspaper in Switzerland, published the headline:

Des ordures jetées à la mer! — Vidéo à l’appui, un avocat affirme que la compagnie italo-suisse MSC Croisières jette des poubelles dans l’océan.   

MSC Cruises Garbage DumpingYou can read the article here.

Here are some of the comments to the article:

And one company in my black boycott list . . 

Hello in the late 80's I worked as a Chef on the Apollo Cruise Company based in Miami several times late at night I saw my eyes pour entire containers full Gulf of Mexico and offshore Brazil .. unfortunately .. I'm not surprised that 35 years later this terrible way "to do" is still in force .. Greenpeace .. Help!

Having traveled with MSC, and having followed the recommendations for "environmental protection" (reuse towels, etc..), When I see these images it disgusts me!

You can read the comments here.

So far, the story has received substantial international news coverage: New Times (U.S.A.), Cruise Hive (U.S.A.), Huffington Post (U.S.A.), Daily Mail (U.K.), AOL Travel  (U.K.), Cruising the Molly Way (U.K.), e Global Travel Media (Australia & New Zealand) and Le Matin (Switzerland).

The travel industry publication (Travel Weekly, Travel Pulse), and the cruise bloggers (Cruise Critic, Cruise Currents, Cruise Fever, Cruise Mates, Cruise Addicts, Captain Greybeard) have all stuck their heads in the sand. None of these types want to rock the boat and become blacklisted from the cruise lines' parties and free cruises. 

The cruise industry just finished their self-laudatory Cruise Shipping Miami trade show.  The Cruise Line International Association (CLIA) and the CLIA CEO, Ms. Duffy, have not said a peep about the environmental abuse. The "One Industry, One Voice" cruise industry and its loyal-to-a-fault travel agent base are going to stay quiet and let this stinky story fade away.  

Photo Credit: Daily Mail

 

Passengers Report Gastrointestinal Outbreak Aboard the HAL Maasdam

Several cruise passengers have informed us that there is a gastrointestinal outbreak on the Holland America Line (HAL) Maasdam which is currently sailing routes in South America.

Passengers are stating that numerous people are sick with nausea, vomiting, diarrhea and other noro virus like symptoms. The number of sick passengers and crew has not been released to the people we have communicated with. 

Today one passenger reported: 

"MS Maasdam has been fighting NOROVIRUS pretty much most of the cruise from Rio to Ft Lauderdale. RED ALERT."

HAL MaasdamAnother passenger reported that he is ill and is tired of being blamed by the ship's captain for the disease:

"I am on the sick Holland America Maasdam which has had Noro virus ever since the departing Rio and won't be scheduled to be back in Fort Lauderdale until the end of the month. I'm getting tired of hearing the Captain blame the passengers for the spread of the disease. As a physician, I've clearly noted that the disease is passed by vectors such as cruise cards, bar staff and wait staff never washing their hands, and the tables and chairs being cleaned with the same rag. Captain it's not the passengers its your staff." 

The Maasdam is on a 26 day cruise, which started in Rio de Janeiro on March 2nd and will be ending in Fort Lauderdale on March 28th. 

We reached out to HAL and parent company Carnival this morning about this reported outbreak but have not yet received a response. Neither HAL nor Carnival responded. 

Are there other passengers or crew members with information about this alleged outbreak?  Please leave us a message or join the discussion on our Facebook page

 

Photo Credit: Wikipedia / Andrew J Bryson

An Irreverent Look at the Top 10 Most Popular Law Blogs

What are the top law blogs? I suppose it depends on who you ask. Everyone has an opinion, at least lawyers who have blogs do.  

I'm listing the supposedly most popular law blogs based on supposedly objective criteria, using the Alexa ranking system which ranks blogs and websites based primarily on popularity. How many people actually click on the site, view a number of pages and actually stay for a while? 

Alexa ranks over 30,000,000 sites. Alexa assigns a numerical ranking to each website. The most popular sites have the lowest numbers. 

Google is ranked number 1, Facebook is number 2, and so forth. The highest ranked stand-alone law blog is ranked around 28,000. The lowest ranked blog is ranked over 20,000,000. If you're a law blogger and ranked under Top Law Blogs - Blah, Blah, Blah200,000, your blog is popular. 

If your ranking is over 1,000,000, sorry to tell you. No one is reading your blog. If you are in the 2,000,000 to 4,000,000 category, I suggest giving up.

If you are interested in seeing your site's ranking, go to the Alexa website and click on the "Toolbar" link at the top to download.

The top 10 blogs which I listed below are mostly ranked 100,000 or lower. They are popular and widely read. I listed their rankings as of the date of this publication. I have also mentioned whether they are advertising (desperate) or soliciting money (truly desperate). I have tried to identify the primary editor or writer.

10. SCOTUS (107,715) (advertising - Bloomberg Law) Two dozen people smarter than me writing minutia about Supreme Court decisions. Super popular when the Supremes are publishing cases.

9.  Patently O (105,835) (advertising) Law professors writing about patents. I remember why I hated law school. 

8.  China Law Blog (100,256) The blog of Seattle lawyer, Dan Harris, of the Harris Moure law firm. Why isn't it also written in Chinese?

7.  Volokh Conspiracy (92,779) (advertising) A butt-ugly site written by two dozen brainiac professors who need to get laid.  I'm not sure who reads this erudite stuff.  It recently moved to the Washington Post. 

6.  Althouse (78,079) (advertising) (solicits money) I don't get this site.  A law professor, Ann Althouse, Top Law Blogswrites and posts photos and videos.  She shares a photo of the side of her head. Random. Quirky. 

5.  Lawyerist (65,914) (heavy advertising) A nice site, mostly it seems written by Sam Glover about law practice technology, management, and marketing, also offering services to build web sites, since 2007.

4.  Food Safety News (60,812) This is one of the truly amazing law blogs by Seattle lawyer Bill Mahler who handles food poisoning cases. He is a great guy and a super lawyer. He surrounds himself with a very talented team to publish this really good stuff.

3. Cruise Law News (59,871) My blog Cruise Law News.  "Everything the Cruise Lines Don't Want You to Know" is our motto. "Why do I want to know that?" most people may be thinking.

2.  Legal Insurrection (45,434) (incredibly heavy advertising)(solicits money)(multiple writers) A law professor at Cornell oversees this gaudy conservative blog. Annoying, bizarre banner ads, like this lady-in-the-tight-dress Google ad which links to a rant against President Obama. Go figure. 

1.  Above the Law (28,096) (advertising) (multiple editors and writers) This number one law blog caters to big firm news, in-house counsel at major corporations, law school rankings and issues of largely no relevance to most lawyers' practices. Typical topics involve new partners at top 10 national firms, salaries in New York, and who'll be the next Supreme Court clerks. I suppose first year associates at Skadden Arps gossip about these important issues over their 15 minute lunches at their desks? 

A bizarre group of blogs no doubt.

Did I leave anyone out? 

 

Photo Credit Top:   lawyerfacts.biz

MSC Cruises Garbage Dumping Story Goes Viral

Two weeks ago we posted videos and photos of garbage and debris and crew members aboard MSC cruise ships apparently throwing the refuse into the ocean.  We first asked MSC Cruises for an explanation but were ignored. You can see the videos here and here and the photos here.

This weekend the story went viral.

First the Huffington Post posted an article Cruise Ship Workers Appear To Throw Bags Of Garbage Right Into The Ocean (VIDEO).

Then the U.K.'s Daily Mail posted an article Caught on Camera: The Moment Cruise Ship Crew Member Hurled Garbage Bags Straight into the Ocean Off Brazilian Coast in Violation of International MSC Cruises Cruise bags of GarbageLaw.  The Daily Mail has the largest number of internet readers of a newspaper in the world.

Today AOL Travel also covered the story Cruise Ship Worker Filmed 'Throwing Rubbish Bags Into Ocean' (Video).

The articles are being widely shared on Facebook and re-tweeted on Twitter.

MSC has continued to ignore us for the past two weeks, but tells the Huffington Post that the videos show nothing more than a single dumping video taken by a passenger last December. MSC says there is only one alleged incident.

I say rubbish to that. Former crew members we have spoken with tell us of systematic illegal dumping of prohibited items in prohibited area on numerous occasions. You can read our thoughts here.

As the dumping videos go viral, all of the usually talkative cruise and travel agents, writers, and bloggers promoting the cruise industry remain silent. 

Coast Guard Medevacs Passenger From Carnival Liberty Cruise Ship

The U.S. Coast Guard announced today that it rescued a 51-year-old cruise passenger who was suffering from undisclosed medical issues while aboard a Carnival cruise ship approximately 130 miles southwest of Key West, Florida. 


Shortly after noon yesterday, the Coast Guard in Key West received a report from the Carnival Liberty indicating that a cruise passenger suffered an illness while crossing the Gulf of Mexico.


The coast Guard launched a MH-60 Jayhawk helicopter from Clearwater. 
When the helicopter arrived, the aircrew hoisted the passenger transported him to Lower Keys Medical Center in Key West. 

 

Huffington Post Covers MSC Cruises Garbage Dumping Story

Today the Huffington Post covered the story we posted 10 days ago about MSC Cruises crew members throwing black bags overboard from the MSC Magnifica cruise ship into the water. 

MSC says there is nothing new shown in the photos and three videos we posted because they are just a different angle of an incident reported by a passenger last December.

I say hogwash to that.  The video taken by the passenger seems to show garbage bags thrown from the port side of the cruise ship; whereas, the videos taken by the crew member shows the garbage MSC Cruises Magnifica Cruise Ship Dumpingbags thrown from the stern.

Also, if you look at all three articles we posted, you will note that the piles of debris which the former crew members say were pitched overboard involved at least two different incidents from different MSC cruise ships at different times into different waters. 

The large pile of broken down pallets from the MSC Magnifica were reported thrown into Brazilian waters in November / December 2013. The pile of pallets from the MSC Poesia were reportedly thrown into the waters between Florida and Mexico in January 2013.  The crew members we spoke to said that this type of debris was systematically dumped overboard at least once a week while the ships were underway at night.

The former crew members also told us that the dumping of garbage bags were far from a single event from one single cruise ship. They have sent us many photographs of this practice, including incidents where bales of cardboard, plastic and debris wrapped in clear plastics were stacked from floor to ceiling and and then thrown into the sea (see photo above right).

It is not surprising to us that MSC Cruises has never responded to our requests for information. The cruise line refuses to inform us of the identity of the Brazilian authorities who are investigating these incidents. MSC may be trying to  keep the former crew members, who know that the practice is more widespread than MSC will admit, from talking to the authorities.

Former Norwegian Cruise Line Captain: "Let's Not Wait for a Cruise Line Disaster to Protect Passengers"

Former Norwegian Cruise Line (NCL) Safety Manager and and Master Mariner Bill Doherty has prepared an industry paper which has been submitted to the National Transportation Safety Board (NTSB) and U.S. Senate Commerce Committee Chairman Senator Jay Rockefeller.

Captain Doherty is a principal in the expert maritime consulting firm, Nexus Consulting.

His cruise industry paper is entitled "Let’s Not Wait for a Cruise Line Disaster to Protect Passengers." 

William Doherty Nexus ConsultantsCaptain Doherty has over 45 years of experience in the maritime community and is a veteran of the U.S. Navy. He was the Head of Maritime Affairs for the Chief of Naval Operations during Operation Desert Storm. He previously was the manager of safety at NCL. His industry paper advocates for greater resources to be dedicated toward passenger safety and security.

Captain Doherty states that “cruise lines do not currently have a global plan to address ‘worst case scenarios. Similar to the oil industry’s unpreparedness prior to the ‘Exxon Valdez’ disaster in Alaska, there is no coordinated, global system in place in case of a disaster aboard a cruise line – and here we’re talking about human lives. We’re advocating a plan to preemptively safeguard souls at sea in case of tragedy. Let’s not wait for a cruise line to have an ‘Exxon Valdez moment' before we protect future passengers."

Captain Doherty previously testified before the U.S. Senate regarding cruise ship safety issues following the Costa Concordia disaster. He was featured in a New York Times article about the increasingly gigantic size of the modern cruise ships (and whether it is possible to safely evacuate such a ship). He was recently quoted in the Popular Mechanics article This is How to Prevent Cruise Ship Disasters.

His paper is a must read if you are interested in a true mariner's view of cruising and what must be done to make it safer. Read the paper here.

About Captain Bill Doherty: Captain Doherty is a 1967 graduate of the Massachusetts Maritime Academy, a licensed US Coast Guard Master-Unlimited tonnage, and qualified First Class Pilot, Prince William Sound, Valdez, Alaska. Captain Doherty has served on numerous U.S. Navy warships and was the Head of Maritime Affairs for the Chief of Naval Operations during Operation Desert Storm. Over the course of his career, he has commanded tankers, container ships, research vessels, high-speed ferries, and was an instructor at his alma mater. Before retirement, his latest position was as Safety Manager for Norwegian Cruise Lines. Captain Doherty now serves as the director of maritime affairs for Nexus Consulting, and has appeared as a cruise safety expert before the United States Senate.

About Nexus Consulting: Nexus is an ISO 9001:2008 certified Maritime Safety and Security Firm was established in 2005 with a focus on security operations in high-threat theaters and cruise passenger safety. In 2008, Nexus Consulting was the first maritime security firm to advocate for armed security teams embarked on commercial ships. In 2009, in the wake of the Maersk Alabama hijacking (made famous in the acclaimed film “Captain Phillips”), Nexus embarked one of the first armed security teams on commercial vessels to protect US mariners, and has been providing security services to protect merchant mariners ever since.

Correction to headline: Captain Doherty was the former safety manager at Norwegian Cruise Lines. I erroneously referred to him as a former captain at NCL.

Why the Cruise Industry Will Always Struggle With its Reputation

This week I listened to the multi-millionaire cruise executives praise the cruise industry at the "state of the cruise industry" at the Cruise Shipping Miami (CSM 2014) trade show.

As anticipated, Carnival's CEO and former Monsanto chemical executive Arnold Donald said cruise ship accidents are "so rare . . .  cruising is safe."  Royal Caribbean's long time executive Richard Fain claimed that cruise lines are "heavily regulated." The audience of travel agents and vendors tied to the cruise lines all politely clapped.  

The speeches contained little substance, no statistical support, and virtually all self-serving opinions. Carnival Cruise Ship FireI felt like I was at a motivational speaker convention sponsored by Amway.

The telling comments at the conference came from Norwegian Cruise Line's CEO Kevin Sheehan. He said: "we are ruled by public opinion; unless we can keep our business running right will always be on defensive." The NCL boss added: "a period of operational excellence and no media incidents are needed."

Of course, this was the real insight into the state of the cruise industry - the cruise lines are on the defensive. The cruise lines seem nervous as they claim that their troubles are behind them. They are in the business of selling fantasy dream-like vacations to ports in the Caribbean which are becoming more and more violent.  They are praying that the media doesn't bash them after a cruise ship catches on fire or a family is gunned down in the streets of Nassau. 

What's the industry's plan to pull itself out of the harsh media scrutiny? I didn't hear one at CSM. The cruise lines, it seems to me, are just hanging in the balance hoping for the best. 

But history tells us that more trouble lies ahead. 

There have been over 90 fires on cruise ships since 1990, according to testimony at one of the many Congressional hearing on cruise ships disasters. Some fires were big, some were small although there is nothing really insignificant about any type of fire on the high seas.

Last year, the big story involved the Carnival Triumph, of course, which CNN covered non-stop. But the more significant fire involved the Royal Caribbean Grandeur of the Seas which burned for two hours. Most people seem to have already forgotten the fire on the Grandeur. Yes there will be cruise ship fires this year; hopefully minor ones only with no injuries. The public knows that accidents happen. The most important issue is whether the cruise lines respond promptly and responsibly (like Royal Caribbean did after the Grandeur fire) or delays unreasonably (like Carnival after the Triumph fire) and / or acts outrageously (like Carnival after the Concordia disaster)  

The cruise industry's image problem is not just because of ship fires and Concordia-like disasters. The continuous stories about bad medical care, mistreatment of crew members, sexual assaults, children victimization, missing passengers, and so forth, coupled with a callous PR response, have more of an effect on the cruise industry's image. Its like reputation death by a thousand cuts.

Last December, I published Top 10 Most Outrageous Cruise Ship Stories of 2013 & the "Worst Cruise Line in the World" Award.

In my assessment, the factors which most harmed the cruise lines' reputation last year didn't involve accidents at all. Rather, the most damage came from incidents showing the cruise lines' egregious disregard of the law and a lack of care and compassion of their passengers and crew. The real damage comes from events like mishandling cases involving persons disappearing at sea, ignoring the man overboard laws, crew members arrested and sentenced to jail for child porn, fleecing crew members of their tips and retirement benefits, and a family cruise line aiding and abetting a child predator escape justice. 

One of the most embarrassing stories last year involved Silversea Cruises which was caught by the USPH hiding perishable food down in the crew quarters. We were contacted by crew members who complained about this, but Silversea ignored us when we contacted them. We sent the story to CNN. The special that CNN produced tarnished not only this luxury line but cast the entire industry in a bad light. The entire chain of events could have been avoided by Silversea just being honest and transparent.

The cruise lines suffer, in my opinion, from a combination of being arrogant and rattlebrained. The cruise industry engages in some really bad conduct on a continuous basis. It often makes things substantially worse when confronted by the media and bloggers like myself.

Last week, former crew members sent us video and photographs which seem to suggest that MSC MSC Cruises Cruise DumpingCruises has been dumping garbage, plastics and debris into the water in violation of international pollution law.

We asked MSC for an explanation. MSC ignored us just like Silversea Cruises did last year. MSC claims that un-named authorities in Brazil are investigating the allegations, but it refuses to identify the authorities or provide contact information. MSC is digging itself and the cruise industry into a deeper hole.

Cruise lines like MSC tout that they treat the maritime environment like this when in truth they may be treating the waters like this.  When the major media networks latch onto a story, the cruise industry is forced to make a statement, but the cruise lines often sound and appear evasive and unbelievable.

Until cruise lines act responsibly and treat all of their crew members, guests and the earth with respect and act with transparency toward the media, the cruise industry's reputation will continue to suffer. 

CSM2014: Who Will Be the First Cruise CEO to Claim Cruising is the "Safest, Safest, Safest" Vacation? And Where Are the Safety Audits?

Last year at Cruise Shipping Miami, all of the cruise CEO's talking at the "State of the Cruise Industry" presentation covered the CLIA talking points that cruising was "safe" and the cruise industry is also supposedly "highly regulated."

The hyperbole was extraordinary.

CLIA's Christine Duffy began the cheerleading by first announcing that the Carnival Triumph fire was "rare." Carnival's President Gerry Cahill topped her by saying: “Something like this is very rare." NCL's Kevin Sheehan's won the award by claiming that cruising was the "safest, safest, safest" vacation Cruise Shipping Miami 2014option.

Cruise executives never discuss actual statistics about fires, accidents and crimes on cruise ships. They would rather tell you their self-serving opinions than provide you with the actual facts and let you form your own opinions.

In truth, there have been over 90 cruise ship fires between 1990 and the present. That's hardly "rare." The "safest, safest, safest" form of transportation does not catch on fire every 4 months.

The horrific sexual assault which recently occurred on the HAL Nieuw Amsterdam should be a reminder that sexual assault is the number 1 crime reported on cruise ships. There will be no mention of that.

And there will be no meaningful discussions about other current topics, like the controversy surrounding recently released video and photos of MSC Cruises crew members dumping bags of garbage and debris - allegedly into the waters of Brazil. Pierfrancesco Vago, Chairman of MSC Cruises, will be speaking this morning. I'm sure no one will ask him about that.  I say that the chances are 50 / 50 he will claim that his cruise line is a "guardian of the seas" or something equally clueless. 

Last year, Carnival's Cahill told us that Carnival intended to conduct safety audit all of its ships. CLIA also promised regular audits as well.

I instantly tweeted "will the audits ever be disclosed of the public?" Of course not. This is just one of those things that cruise executives say. All the travel agents and vendors at CSM then politely clap.

So here we are at CSM again. Soon the CEO's will tell us that everything is great.

Who will be the first executive to tell us that cruise accidents and crimes are "rare" and cruising is the "safest" vacation you can have?

Carnival "Poop Cruise" Passengers Seek $5,000 a Month for Life

Carnival Poop Cruise LawsuitReuters is reporting that the Carnival "poop cruise" passengers are seeking $5,000 a month for life. Ridiculous, many people will say. I don't disagree.

I went on record a year ago saying that Triumph passengers should not bother suing because they are not going to get anything - read Carnival Triumph Cruise From Hell: Here Come the Lawsuits!

Carnival's lawyers responded by telling Reuters that "this is an opportunistic lawsuit brought by plaintiff's counsel and plaintiffs who seek to make a money grab."

That's like the pot calling the kettle black. Carnival CEO Micky Arison is worth $7 billion and just sold $395 million of stock. But Carnival still felt compelled last year to raid the crew member's tips and suspend their retirement benefits. Talk about a money grab.

I say what do the hard-working Carnival crew members get for cleaning up the filthy ship?

Tunisian Government to Israeli Passengers: You Are Not Welcome, Stay on the Ship!

A number of news sources are reporting that the Tunisian government prohibited Israeli passengers from disembarking from a cruise ship at a stop at the Port of Tunis.

Norwegian Cruise Line (NCL), a U.S.-based cruise line, told the Israeli citizens that they were not welcome by the Tunisian government and had to stay aboard the cruise ship.

The ship involved is the Norwegian Jade.

B’nai Brith Canada released a statement yesterday stating that there were approximately 20 Israelis Norwegian Jade - Tunis Tunisiaon board the NCL ship. They did not know in advance that they could not leave the ship during the port of call.

According to the Jewish Telegraphic Agency (JTA), “the cruise line had a responsibility to its passengers and (to) advise them of this discriminatory policy in advance,” B’nai Brith Canada CEO Frank Dimant said in a statement. “Better still the cruise line should avoid ports that have such policies.”

The cruise blog Cruise Hive publishes a statement by NCL about the incident:

"During Norwegian Jade’s port call in La Goulette, Tunisia on Sunday, March 9, 2014, a small number of guests holding Israeli passports were not allowed to go ashore because of a last minute decision made by the Tunisian Government. Port taxes for the call in Tunisia are being refunded to these guests.

We apologize for any inconvenience to our guests and appreciate their understanding. We are reviewing this decision with the appropriate officials." 

NCL's statement is pathetic. NCL should not be down-playing the incident like this. The Tunisian government's action should be immediately and unequivocally denounced in the strongest language possible.  

This is not about returning nominal port taxes to inconvenienced guests. It is about much deeper and important issues. No citizens of any nation should be subjected to such discrimination.  The fact that an Arab nation would exhibit such contempt and hostility against Israel is particularly despicable.

What lessons were learned from the hijacking of the Achilles Lauro cruise ship and the murder of passenger Leon Klinghoffer? Have we forgotten his death and the terror inflicted by an Arab terrorist group against cruise ship passengers in the Mediterranean and ending in the murder of a Jewish passenger?  

Tunisia's actions sent a clear message to Israeli citizens.  NCL's response should be equally clear. The only reasonable action is for NCL and the cruise industry to boycott Tunis as a port.

Tunisia Cruise Shipping Miami 2014March 11, 2014 Update:  NCL is boycotting Tunisia.  Here's the NCL statement by CEO Sheehan:

“We want to send a strong message to Tunisia and ports around the world that we will not tolerate such random acts of discrimination against our guests. We are outraged by this act and the fact that we were not notified in advance of this practice. We apologize sincerely to our guests who were affected and want them to know that we have taken the appropriate action in response.”  

NCL announced the boycott during the Cruise Shipping Miami (CSM2014) today.  I walked by the Tunisia delegation (photo left). They must be feeling rather foolish.  

 

Photo Credit: Top - Wikipedia / Ivan T.; bottom - Jim Walker

Foreign Cruise Lines Propose Prohibiting Foreign Crew Members From Filing Suit in the U.S.

The cruise lines are at it again.  They are proposing a bill, HR 4005, which will prevent "foreign" cruise ship employees from filing suit in the U.S. for compensation for injuries sustained or bad medical care received on cruise ships.  The proposed legislation includes banning crew members who are injured on cruise ships owned and operated by companies with headquarters here in Miami, like Carnival, Royal Caribbean and NCL. 

Who are these workers? They are the state room attendants, waiters, bartenders, and cooks who work 7 days a week for 12 hours a day, all month long. for many months at a time. They live and work on the cruise ships thousands of miles away from home for 6 to 10 months at a time. They are from India, Honduras, Jamaica, Trinidad and Croatia.  

Who are these cruise lines? They are multi-billion dollar corporations which are based in the U.S. and whose incomes are derived mostly from U.S. passengers. Over 13 million U.S. citizens take cruises Royal Caribbean Crew Memberevery year. Yet, these companies do not pay U.S. income tax and they do not follow U.S. wage & labor laws or U.S. safety laws.  

This proposal discriminates blatantly against crew members around the world. It is also a job killer for the American worker. This bill would guarantee that the cruise lines will never hire U.S. citizens to work onboard their vessels. If non U.S. citizens cannot recover anything in the United States under U.S. law even though the cruise line is negligent, the cruise lines will have a disincentive to hire American workers.

The concept of cutting off a seaman's right to file suit in the U.S. violates hundreds of years of maritime law.  "Foreign" crew members are the backbone of the cruise industry. This is a xenophobic effort to strike at the heart of the cruise industry by stripping the rights of the heart and soul of the employees who make the cruise ships work. It is unconscionable.  It is also a duplicitous effort, considering that all of the cruise lines are "foreign" corporations, incorporated in countries like Panama (Carnival) or Liberia (Royal Caribbean) and operating cruise ships registered in countries like the Bahamas or Bermuda.    

If the cruise lines are not held accountable in U.S. Courts, they will be free to abandon their employees back in countries like India, Jamaica and Honduras when they are injured and need medical care. 

There is a risk to the safety and security of cruising if cruise lines are permitted to overwork their crew members, including officers and staff, and not face any economic consequence. An overworked, exhausted and poorly treated crew is a danger to the cruise ship and all aboard.  

Cruise CEO's living here in Miami are making hundreds of millions of dollars over the years by operating businesses based in the U.S. which are "foreign" incorporated and registered. They should not be allowed to discriminate against the "foreign" men and women who sweat all day on cruise ships sailing in and out of U.S. ports and are injured.  

Cruise Shipping Miami (CSM2014) Starts With Usual Hype - Will There Be Substance This Year?

Cruise Shipping Miami ("CSM 2014") has officially started. 

Formerly known as "Seatrade," CSM is a huge trade show in the Miami Beach Convention Center with all types of cruise vendors, tourism delegates and port representatives. You can appreciate just how dynamic and wealthy the cruise industry is by attending the show. 

Here's the official schedule.

The big event, of course, is the the "State of the Global Cruise Industry" where the cruise CEO's tell everyone how incredibly safe the cruise industry is.Cruise Shipping Miami CSM2014

This year we will be hearing from Arnold Donald, CEO, Carnival Corporation; Richard Fain, Chairman Royal Caribbean Cruises; Kevin Sheehan, CEO, Norwegian Cruise Lines; and Pierfrancesco Vago, Chairman, MSC Cruises.

It will be interesting to hear from Mr. Vago in light of the recent allegations that MSC Cruises has allegedly been dumping garbage into the sea.

Here's my articles from last year's Cruise Shipping Miami trade show I attended:

Cruise Shipping Miami: What the Cruise Executives Did Not Tell You.

Cruise Shipping's State of the Industry: Where are the Women & Minorities?

Email me at jim@cruiselaw.com if you want to meet, discuss cruise issues such as safety & security, or have a beer over lunch or at happy hour. I enjoyed some interesting conversations last year.

My perspective - "everything the cruise lines don't want you to know" - is a little different than that of most people attending.

i will be blogging and tweeting all week.

See you there.

MSC Magnifica Stuck in Port of Santos, Brazil With Fouled Propeller

A newspaper in Brazil reports that the MSC Magnifica, scheduled to depart from the Port of Santios, Brazil this evening at 6:00 P.M., remains in port after a mooring line became caught in the cruise ship's propeller.

A Tribuna states that that "one of the mooring lines to the pier got stuck in one of the propellers of the vessel."  

Santos is in the state of São Paulo, Brazil.

The Brazilian newspaper explains that precisely at 6:00 P.M., while the Magnifica was performed an undocking maneuver, a tether line (rope used to attach the ship to the pier) tangled in a propeller. MSC MagnificaThe operation was canceled and divers were deployed to try to solve the problem.

According to the newspaper, a spokesperson for the MSC said that the vessel encountered "technical-operational" problems. MSC further released a statement that  the delay in the departure of MSC Magnifica in the port of Santos "was due to a scheduled maintenance that took longer than expected."

The captain also informed the passengers, through the intercom speakers, that first departure, scheduled to take place at 6:00 P.M. on Sunday, was delayed by so-called "operational problems." The passengers were notified that the cruise ship would leave at 8:30 P.M., which it failed to do, and the departure time was further delayed until midnight.  

The cruise ship's webcams indicate that the ship remains in port at this time (1:00 A.M.).

Photo Credit: Wikipedia / Bracodbk

Coast Guard Responds to Injured Passenger on Grandeur of the Seas

The U.S. Coast Guard provided emergency transportation for an injured cruise ship passenger this morning.

The Coast Guard released a statement that it medevaced a 93-year-old man from Royal Caribbean's Grandeur of the Seas in the lower Chesapeake Bay.

The Royal Caribbean ship contacted the Coast Guard via VHF-FM at approximately 9 p.m. Saturday night and reported that a passenger suffered a head injury and was in need of medical assistance.

The Coast Guard crew, together with Virginia Beach Fire Department personnel, responded with a 45-foot response boat. The crew arrived at the cruise ship at approximately 1:30 a.m. this morning. They transferred the man and his wife aboard the Coast Guard boat and took them ashore. The passengers were then transferred to local emergency medical services and taken to Virginia Beach General Hospital.

There is no indication how the passenger was injured.  Many people have informed us that the Grandeur encountered rough weather heading back to port, although it is unknown whether the passenger's injury was related to sea and wind conditions.

Photo Credit: Wikipedia / J. Glover

Grandeur of the Seas

Passenger Reported Overboard From Costa Classica

Costa Classica Cruise Ship Man OverboardWe were notified a few minutes ago that a passenger has gone overboard from the Costa Classica cruise ship after the ship sailed from Casablanca, Morocco.  

The AIS tracking shows the cruise ship searching for the passenger.

A person from the ship contacted us about the man overboard and indicated that it was a male passenger.

It appears that the ship performed a Willamson turn to try and locate the person and then has been sailing in circles.

The cruise ship was sailing to Funchal, Madeira (autonomous Portugese island).

We will update this site as more information become available.

If anyone has update information, please leave a comment below or join the discussion on our Costa Classica Man OverboardFacebook page.

Update: The AIS tracking showed the cruise ship end its search after a couple of hours and sail on to Funchal.

It was disappointing to see a number of vessels in the area (within 50 kilometers) not join in to look for the passenger over the course of the search by the Classica.

A newspaper in Portugal identifies the passengers as a 70 year old man from Germany

 

Child Porn Lands Cruise Passenger In Jail

The Palm Beach Post reports that a cruise passenger's vacation ended dramatically when he was busted by federal agents who found child pornography on his computer.

Incidents involving crew members and passengers, all men, arrested leaving cruise ships with child porn on their computers, iPhones and flash-drives occur all too often.

In this case,the Palm Beach Post says that the man was arrested when the Bahamas Celebration cruise ship returned to port in Palm Beach last Sunday.

Bahamas Celebration Cruise ShipThe newspaper identifies the passengers as Zachary Frederick-Scott Cunningham whose Acer laptop is alleged to contain images and videos of child pornography. According to the criminal complaint, subsequently filed by prosecutors in Palm Beach, Cunningham admitted that he downloaded the pornographic images.

These type of cases should act as a reminder to families vacationing on cruise ships that there are perverts everywhere, including the high seas. Here are some of the more notorious cruise ship child pornography / child predator cases:

Celebrity Cruises Crew Member Arrested on Child Porn Charges

Royal Caribbean Cruise Passenger Sentenced to Jail for Over 5,000 Images of Child Pornography

Passenger Indicted for Sexual Abuse of 13 Year Old Girl on Disney Wonder Cruise Ship

Perverts, Child Predators and Cruise Ships

Our advice? Watch your kids, parents. Yes, the U.S. federal agents and Canadian authorities will occasionally nab a child porno sicko with images on his iPhone or laptop but that's just a fraction of the child porn coming on and off cruise ships. But don't think that the port officials anywhere else will look for the porno or predator creeps.  With 21,000,000 people sailing each year there are many thousands of sick perverts out there on the high seas.

MSC Cruises' Garbage Dumping Scandal: Will Travel Agents, Travel Writers & Cruise Bloggers Look the Other Way?

Yesterday we wrote about MSC Cruises allegedly dumping garbage bags and other items into the ocean at night from the Magnifica cruise ship while it was sailing in Brazilian waters.

It's been 24 hours since we posted the article together with video and photographs provided to us by a former cruise line employee. Our article has gone viral, having been read several hundred thousands of times with over 7,000 Facebook "likes."

You can see the videos here and the photos here.  

We have received lots of comments by members of the public expressing their disappointment and outrage that this cruise line was allegedly engaged in this type of alleged conduct. But what's the reaction from the MSC Cruises Magnifica Cruise Pollution Garbage Dumpingcruise industry and the maritime authorities? The cruise lines want us to believe that authorities "rigorously" enforces "strict" environmental regulations? What's the reaction from travel agents and travel writers about this breaking news story?   Let's take a look:

The International Maritime Organization (IMO): The IMO is the international maritime authority which promulgated the pollution regulations (MARPOL) which the cruise lines are suppose to comply with. Cruise ships can't dump unprocessed food or other items within three miles of the closest shore. They are suppose to separate, process, grind, crush and/or incinerate the ship's refuse, paper items and/or garbage and then discharge the garbage at sea at various distances from shore or store the pulverized / incinerated materials for pick up at port after the cruise is over. Plastic is prohibited from being discharged.

But what happens when a cruise line ignores MARPOL? Nothing. The IMO is a United Nations entity. It's a "feel good" organization. It can't enforce its own rules and it can't punish cruise lines when they violate the rules.

Cruise Line International Association (CLIA): CLIA is the cruise industry trade association which promotes the image and the interests of the cruise lines. CLIA says that if a cruise line member violates safety or environmental regulations, it will take steps against the member including kicking the cruise line out of the organization. But that will never happen.  CLIA has never criticized, admonished or taken disciplinary action against a cruise line. It's sole function is to protect the cruise industry from public scrutiny or criticism. 

CLIA has not issued a public statement about the MSC dumping scandal. Don't expect one either. There would have to be a Congressional investigation taking place before CLIA would even acknowledge the issue and it would then spin the story with corporate gobbledygook. Today CLIA's CEO and former travel-agent Christine Duffy issued a PR statement on CLIA's behalf applauding the cruise industry's alleged efforts to create a "pristine environment." Ms. Duffy said: "We will continue to forge new paths toward a greener, more sustainable planet . . ." and "will make cruising more environmentally conscious than ever before."   

Travel Agents, Writers, and Cruise Bloggers:  So far not a single travel publication has touched the story. There are thousands of tweets and Facebook posts from the usual cruise bloggers (Cruise Hive, Cruise Currents, Cruise Fever, Cruise Critic) and travel writers (Travel Weekly, Travel Pulse) about the best deals on cruises. Many hundreds of travel agents are hawking cruises on Twitter. But no one is mentioning garbage bags in the sea dumped at night.

That's bad for the travel agents' business. And whether the cruise lines are polluting or not, travel agents are selling cruises on the MSC Magnifica right now. 99% of the travel writers and cruise bloggers just want the pollution story to go away. They don't want to embarrass their friends in the cruise industry. They're afraid that the cruise lines won't give them complimentary or heavily discounted cruises if they mention the story.

That's what MSC Cruises and CLIA are counting on. The cruise industry won't change a bit as long as the 16,000 CLIA travel agents and travel writers remain silent as the oceans are polluted with cruise garbage.     

 

Guardian of the Seas? Is MSC Cruises Polluting Brazilian Waters Again?

MSC Cruises Cruise Dumping - Garbage BagsTwo months ago, we posted a video from a Brazilian newspaper showing MSC Cruises crew members apparently throwing black garbage bags into the water (video at bottom).

The video, taken by a passenger aboard an unidentified MSC ship (later identified as the Magnifica), created a hue and cry among environmentalists and citizens of Brazil. Rightfully so. Dumping of plastics and unprocessed garbage is illegal according to the international MARPOL recommendations. This dumping allegedly took place in Brazilian waters near a marine sanctuary.

After the passenger video surfaced, MSC, seemingly unrepentant, released a PR statement calling its cruise ships "Guardians of the Seas." It said that it would investigate the alleged dumping and touted its environmental policies.

After we covered the story, a number of people within the industry contacted us. They suggested that dumping of garbage bags from cruise ships like this took place more often than the cruise lines would like the public to know.

Yesterday, we received photographs and videos from a concerned "Good Samaritan." The images appear to show MSC crew members throwing garbage bags out to sea. Unlike the video taken by the passenger from an upper deck of the ship, these videos were taken by a former crew member inside of the ship showing what he described as illegal garbage dumping. We have posted two of the videos below.

The videos shown are short "snippets," of only 10 seconds or so, of workers wearing blue MSC overalls carrying bags to the windowless portholes on a mooring deck and then heaving the bags out to sea.

MSC Cruises Cruise Dumping - Garbage Bags The video and photographs were taken by a former crew member who wishes to remain anonymous.

The former employee claims that MSC discarded garbage bags often filled with plastics, oily discharge and other materials which the cruise lines are prohibited from dumping. The former employee took photos of a lower mooring deck showing a pile of garbage bags which he said were later thrown into the sea, including a stack of wooden pallets which had been broken down to fit through the portholes and then pitched out to sea.  

The former employee told us that the dumping occurred from the MSC Magnifica within Brazilian waters.

Click on our Facebook page to see some of the photos of the dumping at sea.

The press in Brazil has focused on the cruise industry after bathers at a public beach called Praia da Tartaruga (Turtle Beach) near Búzios City in Brazil suffered irritated eyes, difficulty breathing, and gastrointestinal problems. The officials believe that cruise ships discharged noxious waste into the water. These images will add to the debate whether cruise lines are polluting the waters of Brazil.

This morning, we reached out to MSC Cruises's Fort Lauderdale office for an explanation regarding what is shown in the latest videos and photographs.  We have not received a response.    

Have a thought?  Please leave a comment below or join the discussion on our Facebook page. 

Have a video or evidence of illegal cruise line conduct?  Contact us. We will bring the story to the public. 

 

MSC Cruises Cruise Garbage Bag Dumping

 

Norovirus Breaks Out On P&O Cruises' Oriana

Oriana Cruise ShipThe British press is reporting that the Oriana cruise ship has returned to port in Southampton with "dozens" of passengers sick with norovirus.

The 19 year-old P&O cruise ship ended its cruise around the Canary Islands early because of propeller problems. The Daily Echo newspaper in the U.K. is calling the ship "cursed" because of the norovirus outbreak.

The Daily Echo says that the ship returned to port on Wednesday due to propeller issues and passengers were permitted to stay on board and using the facility until Saturday. However, 57 passengers on board were then struck down with the highly contagious norovirus.

P&O Cruises offered refunds and credits to passengers, but some passengers said they might sue. 

The cruise line said that it started "enhanced sanitation" protocols.

P&O Cruises also released the familiar PR statement: "the safety and comfort of passengers and crew is always our number one priority.”

 

Photo Credit:  Wikipedia / Pjotr Mahhonin

Greed On the High Seas: "Poop Cruise" & Concordia Cruise Executive Cashes $395,000,000 of Carnival Stock

Last week I wrote an article about Royal Caribbean CEO and President Adam Goldstein cashing in over $2,300,000 worth of Royal Caribbean stock, still leaving him with around $19,000,000 worth of his company's stock. 

It's difficult to justify the enormous wealth of the cruise executives given the fact that the cruise business is rigged to create gigantic profits free of U.S. taxes. Cruise lines like Royal Caribbean (Liberia) and Carnival (Panama) incorporated in foreign countries in order to avoid U.S. taxes, labor and wage laws, and safety regulations. The cruise lines pay dirt cheap wages to laborers from India and the Caribbean islands. They provide no benefits at all to their loyal crew members.

Cruise executive compensation isn't tied to whether the line's ships sink or catch on fire. One of the Micky Arison Carnival CruiseRoyal Caribbean cruise ships, the Grandeur of the Seas, caught on fire for two hours last year yet cruise CEO Goldstein still raked in millions. Cruise executives are rewarded for squeezing blood out of the stone. 

Tax-fee Royal Caribbean pays a salary of only $50 a month to its waiters and cabin attendants who it works like dogs, relying on the tax-paying cruise passengers to pay tips so the employees can try and make a living.  Yet Royal Caribbean is stealing, some say, some of the passenger money intended for tips and using the "tips" to pay the salaries of the non-tip earning crew members. Last year Royal Caribbean fired over one-hundred employees in its corporate offices here in Miami because of "tough economic times." Yet the cruise line executives like CEO Goldstein and chairman Richard Fain still pocketed millions and millions and millions at the end of the year.

No doubt the cruise employees are getting the shaft. The crew is getting poorer while the fat cat executives are getting richer and richer.  

The greediest cruise executive in my opinion is, hands down, no doubt-about-it, by-far Micky Arison. He makes Goldstein look like chump change. Arison is the news this weekend after agreeing to sell up to 10 million shares of Carnival Corporation stock. At $39.50 per share, that's $395,000,000. 5 million shares were sold on Friday and the remaining shares will be sold over the next 15 months, After the sale is complete, the Arison family will still own 188,000,000 shares worth over $7,426,000,000.

What will multi-billionaire Arison do with the $395,000,000? Build medical clinics in Goa, India where most of his crew members come from? Fund the retirement benefits for his hard working Filipino crew members who have slaved away far-from-their-children for decades on his ships?  Create schools in Nicaragua where thousands of family members of Carnival crew members reside? No, no, no. The nearly $400 million in cash will be solely for his own tax and estate planning.

CEO Arison paid himself a $90,000,000 bonus in 2002 - the same year of the Costa Concordia disaster. In my assessment, he seems like a money hoarder without a social conscious. Here are some of the infamous incidents involving Carnival Corporation and its brands over the last few years:

It is an amazing spectacle to watch Arison enrich himself irrespective of the Concordia capsizing and the Triumph engine room fire. 

Just last week we commented on Carnival's press release, issued during the middle of the Triumph "poop cruise" trial here in Miami. Carnival characterized the cruise passengers, who endured four days in the Gulf of Mexico after the negligently maintained old ship caught fire, as greedy.

I suppose it's business as usual for Carnival to malign its Triumph cruise guests while chairman Arison is cashing in a fraction of his cruise stock during the middle of the Triumph trial for $395,000,000. 

 

Have a thought? Please leave a comment below or join the discussion on out Facebook page.

Brazilian Cruise Pollution Debate Continues: Sewage or Silt?

A week ago we discussed a controversy which erupted in Brazil when around 60 bathers on Turtle Beach in the beautiful resort town of Buzios became ill. Government officials suspected that a cruise ship discharged noxious liquids and waste into the waters. 

A newspaper in Brazil, Globo, covered the story and posted aerial photographs of a Royal Caribbean cruise ship with discolored water around it.  It looked to me that the muddy-looking water was probably sand and silt which had been churned up by the vessel's engines. We posted the photos on line. The issue nonetheless remained what made the bathers at the beach so sick?

Brazil took samples of the contaminated water at the beach, as well as samples from several cruise ships in the area. The test results were inconclusive. The cruise association in Brazil denies that any of the cruise ships discharged anything and maintains that all ships comply with international maritime standards addressing the discharge of waste water.

The controversy reported in the press has led to at least one cruise passenger coming forward to claim that other cruise ships may be fouling the waters in Brazil.

Globo reports that cruise passenger Jesus Alcinir, age 50, from Panama, was sailing on the MSC Orchestra with his family last November to Buzios. He observed what he believed was a nasty looking and terribly smelling liquid that seemed to leave the ship. He took a photograph which you can see below.

He told Globo: "I was watching the sea. That transparent color, that blue sea with green, when out of nowhere this spot that seemed to come out of our ship emerged. The smell was very strong at the time and I was upset to hear that it could be some fluid that would be polluting the environment."

A crew member said that because the ship just stopped and lowered an anchor, silt would have been disrupted and muddied the water.

Passenger Alcinar was unconvinced, particularly because of the strong smell. 

I suppose that the smell could have been from the muck and perhaps decomposing organic material like seaweed. I would also think that if the cruise ship was going to illegally open its bilges, it would do so at night while the ship was underway. 

No samples were taken of the water. 

Being accused of discharging waste in Brazilian waters in the last thing that MSC needs. Last December we posted a video of MSC crew members seemingly throwing garbage bags in the water near a marine sanctuary in Brazil. 

Sewage or silt? Join the discussion on our Facebook page.

MSC Orchestra Cruise Ship

Photo Credit: Jesus Alcinir via Globo

Triumph Trash Talk: Carnival Mocks Its "Poop Cruise" Guests

Lawyers involved in a trial are not suppose to make comments during trial which are likely to affect the jury or trier of fact. The theory is that trials are suppose to be decided based on the testimony and exhibits introduced into evidence, and not by PR statements which are not subject to the rules of evidence and which may be designed to sway the jury.     

Yesterday Carnival send a written statement to NBC News, Carnival said: "The current litigation by a handful of individuals is an opportunistic attempt to benefit financially . . . principally based on claims of alleged emotional distress."

A nasty statement no doubt. There is no indication that Carnival's trial lawyers made the statement. But Poop Cruise Carnival Triumphpress releases like this from the Carnival PR team are obviously not released to the public until after they are vetted by Carnival's in-house lawyers.

It's a statement designed to try and send a signal to the trier of fact. Carnival is trying to sway the trier of fact to believe that the Triumph cruise passengers are just a greedy bunch of people who are not to be believed and are just looking for a pay out. 

What Carnival doesn't say, however, is that the cruise line made a business decision last year not to pay a dime to any passengers who elected to file suit. Carnival was clearly negligent. Any other cruise line would have resolved this type of case on a reasonable basis long ago. But not Carnival. It would rather pay its defense lawyers a few million dollars to try and squash the Triumph passengers who decided to seek compensation.

Remember that Carnival Cruise Line's parent company is Carnival Corporation. This is the same company which owns the Costa Concordia which capsized with over 4,000 passengers and crew on board, killing 32 souls.  The passengers on the Concordia lost not only their vacations but all of their clothing, cameras, iPhones, and computers which they brought on board. They lost any jewelry or cash in the cabin safes. They were terrorized as the cruise ship tilted over and the coward captain abandoned ship.

Carnival offered the passengers 11,000 euros on a take-it-or-leave-it basis.  If that seems like a pittance to you, you're right. But remember that Carnival didn't offer the crew member anything.

To add salt into the wound, at the end of the year, Carnival Chairman Micky Arison (already worth close to $6,000,000,000) paid himself a $90,000,000 bonus.

In the same year, the CEO of the Carnival owned Costa cruise line, Pier Luigi Foschi, received $3,970.000 and later received a bonus of $1,700,000 when he retired. He also reportedly has shares of cruise stock worth $4,700,000.   

This is the way it works with the Carnival brands. They have tens of millions in salary and bonuses to reward their CEO's even when their ships catch fire or sink.  They have millions and millions to spend on defending lawsuits. But for the nice people who boarded the dangerously neglected and unseaworthy Triumph cruise ship last year, Carnival doesn't have a penny. It has only disdain. 

Measles Outbreak On Costa Pacifica Cruise Ship

According to the Italian newspaper Il Messaggero a measles outbreak has occurred on the Costa Pacifica cruise ship.

The newspaper says that dozens of cruise passengers were probably infected with the virus that causes measles. The cruise ship called on the port of Civitavecchia.

59 infected crew members were sent ashore for medical treatment.

Costa says, for what it's worth, that there have been no confirmed cases of passengers infected with the measles virus yet.

A measles outbreak is very serious. There is a particular danger to women of childbearing age with measles.  U.S. based cruise lines vaccinate for measles because the virus is so virulent.

Cruise expert Professor Ross Klein was the first in the U.S. / Canada to report on this disturbing outbreak. 

If you have information about this viral outbreak, please leave a comment below or join the discussion on Facebook.

Costa Pacifica Measles

Photo Credit:  Luciano Giobb via Il Messaggero

Coast Guard Medevacs Sick Passenger From Carnival Paradise

Carnival Paradise MedevacThe U.S. Coast Guard reports that it medevaced a 66-year-old passenger from a Carnival cruise ship yesterday when the ship was approximately 180 miles southwest of Marco Island, Florida. 

The Carnival Paradise contacted the Coast Guard around 2:00 PM yesterday regarding a male passenger who was suffering from an undisclosed medical illness while the cruise ship was sailing to Tampa.

A MH-60 Jayhawk helicopter was dispatched from the Coast Guard's station in Clearwater.

FOX News reports that when the Coast Guard helicopter crew arrived at the cruise ship, the aircrew lowered their rescue swimmer, hoisted the ill cruise passenger and transported him to Tampa General Hospital for medical care. 

Photo Credit: FOX 4

 

 

Cruise Crime Cover Up: Cruise Lines Report Only Small Fraction of Crimes to the Public

WPTV Cruise Ship CrimeWPTV West Palm Beach aired an interesting program last night indicating that the cruise industry reports only a small percentage of crimes committed on cruise ships.

Last year the cruise lines reported only 78 crimes on cruise ships.  However, pursuant to a Freedom of Information Act (FOIA) request, the news station located reports of more than 300 crimes on just cruise ships leaving from Florida ports. 

In 2013, the cruise lines disclosed only 14 thefts from cruise ships. However, WPTV's Dan Krauth stated that a FOIA request uncovered 75 thefts on cruise ship on Florida-based cruise ships alone. Under current U.S. law, cruise lines have to report only thefts involving property worth $10,000 or more. So if $9,999 of a passenger's stuff is stolen, the cruise lines keep it secret.

Jewelry, computers, money and other valuables were stolen essentially on every single cruise leaving Florida last year but only a tiny fraction of the thefts were reported by the cruise lines to the police. 

The cruise industry conceals the vast majority of physical assaults, sexual assaults and thefts which happen during cruising. It also touts crime statistics based on the incomplete database, creating a false and misleading impression of what really happens on the high seas. 

 

 

WPTV interviewed me during the program. The news station also cited a publication by our firm's former law clerk, Caitlin Burke, explaining that cruise ships evade U.S. law by incorporating in foreign countries and registering their cruise ships in places like the Bahamas. “Flags of convenience” date all the way back to the 1920s, according to Caitlin E. Burke, an advocate for cruise victims. “Flagging a ship under a foreign flag for the convenience of the cruise line is nothing new, nor is it rare,” Burke wrote in A Qualitative Study of Victimization and Legal Issues Relevant to Cruise Ships.

Interested in this issue?  Read Cruise Industry Launches False Crime Statistics Campaign

Credit: video and photograph WPTV

Cruise Ships Without Lifeguards: Shame On You!

NC: Cruise Shihp DrowningIn the last nine months, four children age 6 or younger have drowned or nearly drowned on cruise ships.

A 4 year child remains brain damaged after he nearly drowned on a Disney cruise ship, the Fantasy.  A 6 year old child is dead after drowning on a Carnival cruise ship, the Victory.  A 4 year old is dead and his 6 year old brother is seriously injured after similar tragedies on NCL's Norwegian Breakaway.  

Cruise passenger Joe Boris, age 39, witnessed the NCL tragedies. He is motivated to convince the cruise industry to provide greater protection to children.

WTSB quotes Mr. Boris saying: "How can this happen? Why was there no lifeguard on board?" Boris said. "These cruise ships are money-making cash cows and to (make you) pay $11 for one drink. There's no reason why they can't supply a lifeguard at the pools."

"They boast on how this is a $900 million vessel holding almost 4,100 passengers, 1,600 crew members and they always say safety is of course their number one priority.  

"I honestly have to say to them, shame on you," Boris said. "Shame on you because there's no reason you cannot have or you shouldn't have a lifeguard present on board those ships."

There is absolutely no excuse for a cruise line, which pays absolutely no U.S. income taxes, not to invest in lifeguards. a dime from every passenger would more than pay for the lifeguards.  Here are some of our recent articles:

Dangerous Disney Cruise Ship Swimming Pool: Thoughts from a Concerned Cruiser

Imperfect Parents & Corporate Irresponsibility: Why No Lifeguards on Disney Cruise Ships?

 

WFSB 3 Connecticut

Royal Caribbean: The Rich Get Richer, the Poor Get Poorer

Royal Caribbean Cruise Line CEO Adam GoldsteinRoyal Caribbean Cruises President and CEO Adam Goldstein sold 44,256 shares of Royal Caribbean stock yesterday.  Zolimax News reports that Mr. Goldstein sold his stock at an average price of $52.96, for a total transaction of $2,343,797.76.

After the sale, Mr. Goldstein's stocks total 358,804 shares, valued at approximately $19,002,260.

Royal Caribbean (RCL) has a 52-week low of $31.35 and a 52-week high of $53.42. 

We last reported on the cruise president's stock sales in October of last year when he sold 7,855 shares of RCL stock at an average price of $43.22, for a total value of $339,493.10. At that time, he reportedly owned 335,654 shares of Royal Caribbean stock, valued at approximately $14,506,966. 

It looks like the cruise executive's net worth has increased by over $7,000,000.

Royal Caribbean pays a salary to its waiters and cabin attendants of only $50 a month; the cruise passengers pay tips to the waiters and stewards but Royal Caribbean is scooping up much of the tips to pay other crew member's salaries. Employees like utility cleaners earn a pittance of around $550 a month (with no tips) working around 11-12 hours a day, every day of the month during contracts that are 6-8 months long. 

In September of last year, Royal Caribbean fired over one-hundred employees in its corporate offices in order to increase profits. You can read about that here: Loyal to Royal? Royal Caribbean Axes 100 Jobs in Corporate Headquarters.

 

Have a thought?  Please leave a comment below, or join the discussion on our Facebook page.

Photo Credit: Adam Goldstein - Cruise360 Vimeo

Cruise Industry Launches False Crime Statistics Campaign

After the Costa Concordia capsized, travel agents began telling their clients that such incidents were "rare" and that cruising was "absolutely safe." Some travel agents went as far as to claim that the last time a cruise ship sank was over a 100 years ago when the Titanic struck an iceberg.

Of course this was false. But the travel agents were repeating the talking points issued by the Cruise Line International Association (CLIA). This was part of a campaign by CLIA to assure the public that cruising was safe and sound. You can read about the false and misleading campaign by the cruise industry here: Six Lies The Cruise Lines Will Tell You After The Costa Concordia Crash.

Holland America LineIt seems like the cruise industry is now back at work spreading falsehoods again.

Following the vicious rape, beating and attempted murder of the 31 year old passenger aboard the HAL Nieuw Amsterdam, HAL's president Stein Kruse released a statement claiming that "no incident like this has occurred in our company's 140-year history."

Of course this is false too. Just last month a 18 year old girl was raped by an officer on the Amsterdam cruise ship, according to an article written by another lawyer here in Miami who represents victims of sexual assault on cruise ships.

The official Coast Guard portal also reveals that there recently have been reported rapes of women on HAL cruise ships, including assaults committed by crew members. 

The sexual assault of women and children is a problem which the cruise industry avoids discussing. When pressed to mention the issue, the cruise lines always say that sexual assaults are "rare." 

A year and a half ago, I wrote an article revealing 23 Reports of Sexual Assault on NCL Cruise Ships in 15 Months. I have also mentioned that Royal Caribbean reportedly experienced 24 sexual assaults during the same year. 

But the cruise lines will never acknowledge the true numbers. In its press releases, the cruise industry invariably fudges the numbers.  The cruise lines were successful in altering the language of the 2010 Cruise Vessel Security and Safety Act such that only those cruise ship crimes reported to and closed by the FBI needed to be disclosed to the public. The problem was that not all cruise ship crimes are reported to the FBI and the FBI keeps most files open.

The result is that only a tiny portion of cruise ship crimes is ever publicly disclosed, according to a report by the Senate Commerce Committee. Of 959 crimes reported to the FBI for a 18 month period in 2011 and 2012, only 31 were disclosed on a web site maintained by the U.S. Coast Guard.

In addition to the cover-up of crimes, the cruise lines have been adept at keeping the cause of cruise ship disappearances secret. 

HAL has been unable to explain why the last five passengers who disappeared from HAL cruise ships Cruise Ship Crimewent overboard. Several of these passengers were women who disappeared from their cabins. HAL always seems to argue that the passengers committed suicide.

If the 31 year old woman recently victimized on the Nieuw Amsterdam had not fought her attacker off, and she disappeared during the cruise, what would HAL be saying about her now? Would it accuse her of committing suicide? Would the violent crime become just a "mystery?" A cruise line capable of a whopper like there-has-been-no-woman-attacked-for-140-years is capable of saying anything.

The cruise lines are relying on the CLIA travel agents to relay their false crime statistics and misleading opinions to the public. Travel Pulse just published "Agents: The Front Line In Telling the Real Cruise Story."

The travel publication says:

"Another week and another negative story hits the consumer media in regards to cruising. The latest issue involved a crewmember who is accused of raping and beating a passenger on board a Holland America Line charter.

It’s another challenge for the cruise lines, but an even bigger one for the travel agents who are on the front lines.

                                                     *              *            *             *

Despite what you might see or hear in the consumer media, travelers should seek out the insights and advice of a professional travel agent. They’ll get the true story, and the real numbers, when it comes to that particular story." (Emphasis added)

So what is the "truth" that the cruise lines and travel agents want us to believe in order to buy cruises from them?  

What is the "true story" about the HAL crew member who was, as the travel publication puts it, "accused" of "raping and beating" the passenger?  He has already confessed to raping as well as beating, choking and attempting to murder the poor woman who he tried to throw into the sea.  

And what are the "real numbers?" Do the travel agents really want us to believe that the last time a ship sank before the Concordia was the Titanic in 1912? And there had never been a prior rape of a passenger by a crew member on a HAL cruise ship for 140 years dating back to 1874?    

A travel agent that repeats the tall tales and skewed crime statistics of the cruise lines to their clients, tells them to ignore the media stories (like CNN), and represents that cruising is absolutely safe has a good chance of being sued for fraud if their clients are victimized.  

 

Photo Credit: Nieuw Amsterdam Wikipedia / Cybergoth

Did Splendor of the Seas or Other Cruise Ships Dump Sewage Near Turtle Beach in Brazil?

A reader of Cruise News in Brazil sent us an article from a Brazilian newspaper indicating that swimmers (including children) at a public beach near Búzios City, Brazil reported to the hospital with irritated eyes, difficulty breathing, and gastrointestinal problems.

The beach is called Praia da Tartaruga (Turtle Beach).

According to the newspaper Globo, public environmental officials in Brazil reportedly believe that the health problems may have been caused by discharge from one of three cruise ships in the area.

Samples were taken from the three cruise ships which called on the city of Búzios (north of Rio de Splendor of the Seas BrazilJaneiro) to compare them with contaminated water collected at the public beach. 

The three cruise ships have not been identified. However, the newspaper contains a photograph of the Royal Caribbean Splendor of the Seas. The newspaper indicates that the aerial photograph was taken by Secretary of State for Environment, Indio da Costa. Discolored water was observed around the cruise ship. The Brazilian official is quoted saying (translated):

"Still can not know what contaminated water, but we are almost certain that the problem was caused by the release of untreated sewage or treated irregularly by one of the ships docked in Buzios." 

The health authorities closed the beach due to the polluted water. 

The newspaper states that fines for polluting the waters of Brazil can reach $50 million, according to Brazil's Secretary of State for Environment.

The Brazilian cruise organization denied that the polluted water came from cruise ships. It said that the cruise companies comply with the guidelines a set by the MARPOL Convention (International Convention for the Prevention of Pollution from Ships). 

It is unknown to us whether the Sovereign of the Seas or any other cruise ships were dumping anything in the Brazilian waters, or whether the discolored water around the Sovereign as shown in the photographs is attributable to silt being churned up by the ship's engines, the decomposition of algae or some other explanation. 

The test results are expected to be ready by Wednesday. We will identify the other cruise ships in the area as soon as we obtain this information.

We recently discussed an incident involving a MSC cruise ship which reportedly was caught dumping black garbage bags off the coast of Brazil near a marine sanctuary, after making a transatlantic crossing. A cruise passenger videotaped the dumpingSplendor of the Seas Brazil

 Photos Credit: Indio da Costa, Secretary of Environment from the State of Rio de Janeiro via Globo.com

Disease Outbreak on HAL Veendam

The Centers for Disease Control and Prevention (CDC) report that there has been a disease outbreak on the  M/S Veendam operated by Holland America Line (HAL)

The CDC states that the Veendam cruise ship has returned after a a 14 day cruise from February 8-22, 2014 with 114 of 1273 (8.96%) passengers suffering from norovirus-like symptoms of vomiting and diarrhea. 10 of 575 (1.74%) crew members are reportedly ill.

The CDC has not figured out the type or cause of the disease outbreak.

Veendam Cruise Ship - NorovirusThe CDC has confirmed four disease outbreaks on cruise ships so far this year.

The story was first mentioned by the Cruise Fever blog.

The HAL Veendam was last infected with e-coli last year. You can read about that outbreak here: Gastrointestinal Virus Plagues Passengers Aboard HAL's Veendam Cruise Ship.

The Veendam has experienced problems with cleanliness and Illnesses over the years.

In 2012, this HAL cruise ship flunked a health inspection. That's hard to do. Read our article: Gross! Holland America Line's Veendam Flunks Health Inspection.

The Veendam also sickened 80 and killed one passenger during a gastrointestinal outbreak in November of 2011.

Over the years, HAL has one of the worst records with disease outbreaks.

 

Photo Credit: Wikipedia / Djheini

Passenger Reportedly Falls From Deck 6, Strikes Lifeboat on Deck 4, on Carnival Miracle

Carnival Miracle Cruise ShipThe Cruise Critic message board states that a passenger apparently went over her balcony railing on the Carnival Miracle during the most recent (February 15 - 22) cruise. 

A poster left a message that the cruise ship turned around to begin a search for the passenger. However, it was announced that the passenger was recovered on board. She was taken to the infirmary.

One passengers suggested that "the person was pushed off the balcony and the people responsible were turned over to the authorities in Cabo."

Other people posting on the message board indicate that the passenger may have fallen from deck 6 to deck 4 and struck a lifeboat.

This morning we requested Carnival to provide information regarding this alleged incident. We will post Carnival's response if and when it responds. 

 

Photo Credit: Wikipedia / HurricaneX31

Cruise Passenger Sexually Assaulted In Freeport, Bahamas

KTAS - ABC television reports on an undergraduate from Texas who was assaulted while ashore in the Bahamas during a Carnival cruise.

The young woman states that she wanted to smoke marijuana during her stop over in Freeport, but she was assaulted while in port. 

The story was previously reported by WKMG.

The Bahamas is one country where crimes in general and sexual assaults in particular pose a substantial danger to cruise ship passengers. We have written many times about crimes in the ports of call in the Caribbean. But a cruise passenger invites trouble trying to buy pot while ashore. 

The video also discusses that the murder rates in many of the countries in the Caribbean where the cruise lines sail have a serious problem with crime.  for example, the murder rate in St. Thomas is 10 times higher than the U.S. and the murder rate in Honduras is 20 times higher. 

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Passenger Alleges 2 Crew Members Raped Her on Carnival Victory

Inside Edition aired a video this week about a 28 year old woman who alleges that two crew members raped her during a Carnival cruise aboard the Victory last year.

The young woman told Inside Edition that Carnival served her a lot of alcohol and she has no recollection of how she ended up in the crew quarters. She indicates that once in the crew members' cabin, the two Carnival employees held her down and raped her repeatedly. She feared that the men were going to throw her overboard. 

As is the situation with most alleged crimes on the high seas, the FBI declined to prosecute. Our experience with the FBI is that federal agents (unlike state prosecutors) typically decline to pursue Carnival Cruise Sexual Assaulta prosecution whenever alcohol is involved. The irony, of course, is that Carnival makes hundreds of millions of dollars in alcohol sales each year. Alcohol is often involved in rape crimes on cruise ships. 

Inside Edition later sent an undercover video crew aboard another Carnival cruise ship, the Fascination, to determine whether Carnival employees were fraternizing with the female passengers. Such conduct is supposedly prohibited by Carnival's policies, but things are often quite different on the high seas than what is written in the rule books.

During a four day cruise to the Bahamas, two uniformed officers were reportedly observed cruising in the ship’s main bar. They even flirted with one of the Inside Edition employees and asking her to try their alcoholic drinks.

The Inside Edition crew later saw the two officers with their white uniforms in the ship's disco. The officers reportedly were dirty dancing with 20-year-old twins, making out with the passengers, and standing by the girls' cabins in the passenger area. 

Carnival responded to the expose by stating “the safety of our guests and crew is our foremost priority." 

The program disclosed that there have been more than 150 reported allegations of rape and sexual assault aboard cruise ships that visit U.S. ports since 2010. 

 

Photo and story credit: Inside Edition  

Tonight on WKMG -TV 6 Orlando: "Top Cruise Spots Also Top List for Crime"

Disney Cruise Ship Crime - ChildrenTonight at 11:00 P.M. WKMG-TV 6 (CBS Orlando) will air a special report on crimes which occur during cruises, including ports of call.

Investigative producer Lauren Sweeney and investigative reporter Tony Pipitone take a look at dangers ashore in countries like the Bahamas where cruise passengers have recently been robbed at gunpoint and sexually assaulted. 

We have written extensively about the high crime rate in Nassau which has led to the U.S. State Department recently issuing two warnings that crime in Nassau is "critical."  

If you are a victim of crime in a place like Nassau, unfortunately neither the local police or the cruise line will do much at all.

Last year this WKMG investigative team aired the disturbing story of a 33 year old waiter on a Disney cruise who molested an 11 year old girl. Rather than report the crime immediately to the FBI, local police in Port Canaveral, or the sheriff's office, the cruise line sailed the ship out of the U.S. port to Nassau where the police there did nothing. Disney then flew the pedophile crew member back home to India.

Photo Credit: WKMG TV-6 (CBS Orlando) 

The video below is a three minute introduction of the special tonight.

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Praising its Captain and Ship, Cruise & Maritime Voyages Quickly Returns the Deadly Marco Polo Back to Sea

Just two days ago, the news broke about a wave smashing windows out in the Waldorf Restaurant aboard the Marco Polo cruise ship killing one elderly passenger and injuring a dozen passengers and crew members. Passengers disembarking the 49 year-old former-Russian vessel this morning complained about the poor condition of the cruise ship.

The widow of the passenger who died when the windows exploded in said that the ship was "badly maintained." The Daily Echo quoted her saying that ''There's so much paint on the outside you can't see the rust, they just slop some more on when they get to port."

Marco Polo PassengersBut seemingly just as soon as the passengers had disembarked the old ship, the Marco Polo was already preparing to leave on its next scheduled cruise.

The cruise ship's operator, Cruise & Maritime Voyages (CMV), was quick to issue a corporate PR statement downplaying the incident. It characterized the wave as a "freak" incident, a designation which was contradicted by numerous passengers who characterized the worsening rough weather as an ongoing process requiring them to ride the ship "like a bucking bronco."

CMV described the damage to the vessel as involving only a "small section of Marco Polo’s Waldorf Restaurant," but it neglected to mention that the entire restaurant was flooded with 3 to 5 inches of water. Today, somehow the ship had already completed the "required reparation works," and the cruise ship had already "been cleared to sail by the authorities."

Just who are the "authorities" who gave the old ship a green light to again sail on the same day that it returned to port after the deadly cruise?  The ship is registered in Nassau, Bahamas which could care less about inspecting the ship and will never conduct an analysis of the casualty nor issue a report for public reading.

Other basic questions need to be asked.

How were the "required reparation works" conducted so quickly during such a short turn-around?  Was the ship, constructed back in 1964, completely inspected from bow to stern by qualified experts? Were independent marine surveyors permitted to inspect the damage before the scene was altered?  Was the dead man's family members provided an opportunity to hire their own experts to assess the cause and origin of window failures?

If this casualty involved a U.S. commercial aviation incident where the windows of a Delta jet blew out causing death and injuries to the passengers and crew, the airplane would be shut down indefinitely pending an exhaustive inspection and analysis by the stringent National Transportation Safety Board (NTSB), the aircraft manufacturer, component vendor companies, maintenance companies and other companies. Even the FBI would be a part of the investigation.

But this incident involved the largely unregulated "anything-goes" world of foreign-flagged cruise ships where the ships never stop and the cruise operator PR people are left to praise themselves rather than scrutinize what went wrong. 

CMV has already claimed that the wave was a "freak" which in legal terms means its was allegedly "unforeseeable" which CMV's lawyers will contend. The weather broadcasts, wind and sea forecasts, and nautical charts showing wind speed and wave heights are of no consequence it seems. The cruise operator has already settled on its defense strategy. The Marco Polo is already heading out to sea again.

CMV already boasts that its ship is allegedly in compliance with "strict" international maritime "requirements" (the International Maritime Organization has no authority to even enforce its own recommendations).  Remarkably, the cruise line praises its captain and officers who sailed into harm's way while inviting the elderly guests to sit like ducks next to the windows as the giant waves Marco Polo BBCcrashed upon the ship. 

Instead of such cheerleading and gushing praise, a criminal investigation should be initiated into whether manslaughter charges should be leveled against the captain, the navigational officers and the senior managers who permitted the passengers to sit precariously close to the restaurant windows under such dangerous circumstances.

The ship never should have been permitted to take new passengers aboard today. It should have been detained. The Marco Polo should be immediately returned to port and undergo a thorough and complete survey before it leaves port again anytime soon. 

February 18 2014 Update: A newspaper in the U.K. contains an interview of a couple of the cruise who "do not believe that the ordeal was the result of a freak wave but that of gale-force wind and said that there was an incident even on the first night of the 42-night cruise." A window blew in earlier.  A reader left this comment to the story:

We were on the ship too, in the restaurant and also found out that the man who died was our shipboard next door neighbour. I too take issue with the word 'freak' allowing commentators to write off the incident as tragic but one of those things. Others were seriously injured that day. If it was a freak wave it was one of a series . . . 
 

 

Photo Credits:

Marco Polo Passengers - BBC News

Marco Polo: BBC News / Martin Dalton

Crew Member Assaults Passenger Aboard HAL's Nieuw Amsterdam During "Bare Necessities" Cruise

Holland america Line Bare NecessitiesCruise Critic reports that a Holland America Line (HAL) crew member assaulted a woman aboard HAL's Nieuw Amsterdam yesterday.

According to Cruise Critic, HAL released the following statement:

"A 31-year-old female U.S. citizen on board ms Nieuw Amsterdam was assaulted by a crewmember in her cabin early this morning. The female guest was cared for in the ship's hospital and was in stable condition prior to disembarking the ship today in Roatan, Honduras, for air transfer back to the U.S. Holland America Line is providing full support to the woman. We are shocked and deeply saddened by this incident. The safety of our guests is our utmost priority.

The crewmember was placed under guard where he will remain until remanded to authorities. The FBI and other appropriate authorities were notified. A thorough investigation is in progress.

The ship is on a seven-day Western Caribbean cruise which departed on Feb. 9, sailing roundtrip Fort Lauderdale."

Holland America Line - Bare NecessitiesCruise Critic says that the cruise was organized by "Bare Necessities" which is a nude cruise travel company.

We last wrote about "Bare Necessities" when the Royal Caribbean cruise line kicked off a disabled cruise passenger from its cruise ship during a Bare Necessities cruise.

We have attended six Congressional hearing where crimes against cruise passengers have been discussed. Cruise lines will suggest that such incidents are "rare" but sexual assaults occur more often than companies like HAL will admit.

The HAL cruise ship returns to port in South Florida tomorrow. Will the FBI arrest the crew member?

February 18 2014 Update: HAL crew member held without bail after raping passenger and trying to throw her overboard.

 

Photo Images Credit: Bare Necessities

Read the Sun Sentinel data base of cruise lines assaults, including HAL.

1 Dead, 12 Injured: Pandemonium After Wave Breaks Window & Floods Cruise Ship Restaurant

Marco Polo ITV NewsMore details are coming in about yesterday's deadly incident where a large wave crashed through a window on the Marco Polo cruise ship.

As we mentioned in our article yesterday, a 85 year old man and a woman in her 70s were airlifted from the ship. The man later died due to his injuries. 

A cruise passenger gave the following account to the U.K.'s Channel 4 News:

"We were sitting at a table in the Marco Polo's Waldorf restaurant, located on deck six of the cruise ship. The table was on the starboard side. Lunch was just being served and most people were waiting for their orders.

The seas, visible through the windows, were very rough. Waves were peaking nearly parallel to the windows. Furniture in the restaurant was beginning to shift, so people were holding on to tables and chairs.

Suddenly there was a very loud 'bang' and the daylight in the room reduced as a wall of seawater covered most of the starboard windows. The bang was the breaching of a forward window in the restaurant."

On leaving the restaurant, I went up three decks to my cabin, when another large wave hit the ship and I was thrown across a connecting passageway and ended up in a bundle against a wall.

I was rescued by fellow passengers who called the ships doctors and crew. I was stretchered to the sick bay four decks below with a cut head and extensive bruising."

ABC News aired the video here: 

 

Another account stated that sea water rushed through the broken windows and flooded the restaurant to a depth of about three to five inches.

In all 12 passengers and crew members sustained injuries.

There is no indication in any of these articles that the captain has issued warning to the passengers. The cruise line is playing the "freak wave" a/k/a the "rogue wave" defense, suggesting that the wave was unforeseeable. That's hardly true. Storms like this create cyclical patterns of waves where one out of one hundred waves or so is of a substantially large size and velocity. The vessel's officer and senior officers should not permit passengers, particularly elderly guests, into public areas with large windows which can be breached.

Other cruise ships encountering rough weather have experienced smashed windows which killed and seriously injured passengers. 

The Channel 4 video is below:

 

 

Photo Credit: Marco Polo -  ITV News

Rough Weather Kills Cruise Passenger

CNN reports that a British cruise passenger was killed during rough weather which struck a ship sailing into the English Channel.

The death occurred aboard the Marco Polo cruise ship.

The cruise line tried to characterize the death as a result of a freak accident. The incident was described as a result of a "freak wave" according to a statement released Friday by the ship's owner, Cruise & Maritime Voyages. It is quite common for cruise operators to say that a "freak wave" was the problem, rather than admitting that the sea conditions were foreseeable and that the captain and officers failed to Marco Polo Cruise Shipwarn the passengers of the dangers inherent in the adverse sea conditions. 

There was nothing "freaky" about the waves. The U.K. is being racked by severe weather which includes driving rain and gale-force winds.

One of the most popular videos we have ever posted is that of a wave smashing through a window and causing death and destruction. You can see that video here on our YouTube channel.  It has been watched around 1,500,000 times: "Wave Hits Louis Majesty Cruise Ship." 

CNN says that "one elderly passenger has died and a further passenger has been airlifted for further shore-side medical assistance."

BBC News says that "water crashed through a window injuring several passengers. An 85-year-old man and a woman in her 70s were airlifted off the ship but the man later died."

The ship was sailing from the Azores to its home port in Tilbury, England and was carrying 735 passengers and 349 crew members.

February 15 2014 Update1 Dead, 12 Injured: Pandemonium After Wave Breaks Window & Floods Cruise Ship Restaurant.

 

Photo Credit: Wikipedia / Luca Riva 

Elderly Couple on Thomson Celebration Brutally Assaulted

A newspaper in the U.K. reports on a "dream luxury cruise turned into a holiday from hell" when an elderly couple were brutally assaulted by a fellow passenger. 

The Gazette Live states that the violent crime occurred aboard the Thomson Celebration. The woman suffered "serious spinal injuries" and her husband incurred "serious facial injuries." Both victims were taken to the hospital. 

A spokesperson for the cruise line said the assailant left the cruise after the attack, and that it "is very Thomson Celebrationsorry to hear of the injuries." 

“We would like to reassure our customers that their safety is of paramount importance and incidents such as this are extremely rare.”

Cases like this never cease to amaze me.

Instead of apprehending the assailant and confining him to the brig or secluding him to his cabin under the watch of a guard, the cruise line lets him disembark and escape justice. Invariably, the cruise line's PR team expresses condolences and claims that the crime is "rare."

In my opinion, the captains and security officers of cruise ships which permit assailants to flee justice should be arrested for aiding and abetting a criminal.

The cruise ship sailed from Santa Cruz in Tenerife to exotic ports like Las Palmas, Santa Cruz, Funchal and Agadir in Morocco.

 

Photo Credit: Wikipedia / ozgurmulazimoglu

Baseball Great Jim Fregosi Suffers Stroke on MSC Divina

Jim Fregosi MSC CruisesNumerous sources are reporting that former baseball All-Star shortstop and manager Jim Fregosi suffered a stroke during a Major League Baseball alumni cruise and was taken to a hospital in the Cayman Islands.

MLB.com reports that Mr. Fregosi, age 71, suffered the stroke while the cruise ship was sailing in the Caribbean.

MSC Cruises advertises that as part of its "Baseball Greats Cruises," Mr. Fregosi was scheduled to cruise from Miami on Saturday, February 8, 2014 aboard the MSC Divina cruise ship. The cruise was scheduled for 7 days. The itinerary included stops at Falmouth Jamaica, Georgetown Cayman Islands, Cozumel Mexico and Great Stirrup Cay.

MSC sent Mr. Fregosi ashore to the Cayman Islands. His family then arranged for him to be flown here to Miami where he is receiving medical treatment.

MSC Cruises Divina Jim FregosiMSC Cruises describes Mr. Fregosi as follows: "The American League's All-Star shorstop 6 times who could hit, run, field and throw. He was a player for 17 years and was a Major League manager for 4 teams over 15 years and led the Philadelphia Phillies to the World Series in 1993."

Baseball cruises are a popular theme and have sometimes met with misfortune for the celebrity athletes. A year ago, baseball legend and Hall of Famer Earl Weaver died while sailing aboard the Celebrity Silhouette after sustaining a heart attack.

 

Photo Credit: MSC Cruises

Carnival-Owned AIDA Cruises Pulls Out of Margarita Island, Venezuela After Murder of Passenger

Margarita Island Venezuela Cruise MurderToday there is a report in El Universal newspaper that German cruise line AIDA Cruises announced the suspension of its two next port calls on Margarita Island, Venezuela. 

Last week we reported that a 76 year old passenger was shot and killed while ashore on an excursion from the Aida Luna cruise ship.

Venezuela has one of the highest murder rates in the world. 

The newspaper quoted the president of the Nueva Esparta Chamber of Tourism, stating:

"This was expected to happen, because security has a direct effect on tourism; hence we insist on saying that time has come to go from words to action. Not only we need police, but the fact of the matter is creating wellbeing in the region in order to minimize crime; there is the need to combat impunity with all the strength we have."

In many ways, there are other countries in the Caribbean which are exactly in this Venezuelan island's precarious situation. I was interviewed by the Nassau Guardian last month about the high crime and murder rates in Nassau and the threat presented to cruise passengers. I said that Nassau was "one gunshot away" from losing its cruise ship business.  I expect Carnival to up and leave if and when a Carnival passenger is shot.

In Margarita Island, which is in the Caribbean, this turned out to be the case.     

The Aida Luna is owned by Carnival Corporation and operated by AIDA Cruises.

I suspect other islands in the Caribbean are holding their breath, afraid that a cruise tourist will become a murder statistic.  

 

Photo (Map) Credit: David Gouaze 

U.S. Department of Justice Investigating Whether Caribbean Princess Violated Pollution Laws

A number of news sources are reporting the U.S. Department of Justice (DOJ) joined an investigation by the U.K. whether Princess Cruises' Caribbean Princess cruise ship violated international pollution laws.

Bloomberg News states that Carnival Corporation announced that the DOJ joined an investigation being conducted by the U.K. Maritime & Coastguard Agency which had initiated an investigation last August. 

The news sources are reporting that last September, Carnival reached an agreement with the U.S. Environmental Protection Agency (EPA) to spend $180 million to reduce sulfur emissions from its fleet of cruise ships. Carnival agreed to to install scrubbers and filters on its ships to reduce the toxic emissions of its cruise ships. 

This news account was posted on a Princess Cruises' message board but there has been no discussion yet.

It is not clear whether the joint U.S.-U.K. Caribbean Princess investigation is related to air emission issues or some other type of pollution violation. Princess Cruises' ships were often cited in the past for violating Alaska's waste-water regulations

The Caribbean Princess was last in the news when it returned to Houston after a norovirus outbreak.

Anyone with information exactly when and what the Caribbean Princess is accused of violating please leave a comment or join the discussion on our Facebook page.

 

Photo Credit:  Wikipedia / Yankeesman312

Popular Mechanics: "Troubled Waters - Cruise Lines Have Stumbled Badly Over Safety. Here's What They Need to Do."

Popular Mechanics - Cruise SafetyThe March 2014 edition of Popular Mechanics is out. It has an interesting article about cruising. 

The article is entitled "Troubled Waters - Cruise Lines Have Stumbled Badly Over Safety. Here's What They Need to Do."  

The article takes a look at some of the disasters and debacles over the last few years, including the Costa Concordia capsizing and the Carnival Triumph poop cruise. Its also takes a look at some of the lesser publicized although very deadly incidents such as the lifeboat failure two years ago on the Thomson Majesty which killed 5 crew and seriously injured three. 

Popular Mechanics interviews the who's who of experts in the cruise industry, including former NCL cruise ship captain Bill Doherty who has testified before Congress on cruise ship safety issues, International Cruise Victims (ICV) organization CEO Kendall Carver, and a Carnival security director Barry Marushi. It cites cruise safety expert Dr. Ross Klein's data base of man-overboard cases.  

The magazine takes a look at 4 problems with the cruise lines: (1) crew incompetence; (2) "breakdowns and blackouts," (3) poor passenger training, and (4) "security holes." The article analyzes the problems and offers practical solutions.

The article is an eye opener if you are an average family just looking for a fun and safe vacation.

One issue with the cruise industry is that it is crippled by its own arrogance, in my opinion. The cruise lines tend to instinctively reject anything proposed by victims groups or neutral and well-intended parties. 

Unfortunately, there is not a link to the article currently available.

If you are interested in these issues, be sure to head to the newsstand and pick up a copy. I bought 25 copies for friends so if you want a copy, send me an email with your address. I'll mail you the magazine while they last. (February 18, 2014 - No Longer Available)

America Now: Cruise Ship Crime

Cruise Ship CrimeToday, "America Now - News You Can Use" aired a video about the issue of cruise ship crimes.

The video shows images of 15 cruise passengers who were victimized during cruises. 

Although cruising appears to be a "hassle-free" vacation, there are crimes which occur. The number one crime is sexual assault, with over 30% of such crimes involving minors.

One of the problems with crimes on cruise ships is that there is no independent police force.  The security personnel are employees of the cruise line. There is a conflict of interest which occurs when a passenger is victimized, particularly when the assailant is a crew member.  

Interviewed during the program are Jamie Barnett, the President of the International Cruise Victims (ICV) organization, and Laurie Dishman who was sexually assaulted during a Royal Caribbean cruise to Mexico.

Photo Credit: NBC

 

 

Royal Caribbean's Misplaced Priorities: Fast Internet, Virtual Balconies But No Automatic Man-Overboard Systems

Today I read an article by a popular cruise blogger that Royal Caribbean was on track to deliver a fast land-based internet experience to its guests.

The article went on to say that "cruise lines are working overtime, trying to enable passenger use of their electronic devices at sea just as they might at home."

I suppose this is of some interest to the cruising public, knowing that they can surf the internet on the high seas just as fast as they can at home.

Virtual Balcony Another article which caught my eye was in Wired magazine entitled "Cruise Ship’s 80-Inch ‘Virtual Balconies’ Livestream the High Seas." 

The article explains that on Royal Caribbean' Navigator of the Seas, the cruise line has installed, in 81 interior staterooms, floor-to-ceiling, wall-to-wall screens which display a live feed of the bow and stern video cameras. Those passengers "stuck" in interior, view-less cabins will be able to enjoy clear, beautiful images of the Caribbean waters.

The article explains that the high-tech video gear is marine compliant and can handle all of the sun, heat, salt, and water "that comes with being at sea." Further, "fiber-optic cable carries the video to a server, then to a set-top box that decodes and processes the video before it’s displayed on the screen." 

Consultants from MIT and Harvard were involved in the project in order to bring the best technology to the cruise ship. 

All of this technology is coming from the cruise line which prides itself in "Delivering the Wow!" to its guests. When it comes to designing cruise ships which incorporate the newest entertainment gadgets for its passengers to enjoy, Royal Caribbean is the best. This is the cruise line which will introduce the Quantum of the Seas later this year, filled with all types of technological marvels like simulated sky-diving and a gee-whiz" Jetson-family-like futuristic mechanical arm that magically transports passengers high above the ocean in a glass capsule called the "North Star."

But one thing which the Quantum of the Seas will be lacking is an automatic man-overboard (MOB) system which will signal the bridge when a passenger or crew member goes over the rails and into the sea. Such devices were required by the 2010 Cruise Vessel Security and Safety Act. But Royal Caribbean, like most cruise lines, has not bothered to install such systems onto its fleet of cruise ships.

Royal Caribbean has experienced the most passengers and crew going overboard in the last two months. In all cases there is no mention of the required MOB systems. In some cases its does not even appear that the ships were even equipped with a sufficient number of surveillance systems to determine how and why the guest or employee disappeared from the ship.

The cruise industry claims that technology doesn't exist to detect when people go overboard. Cruise lines also claim that salt deposits from the sea spray can obscure the view of the MOB cameras.

North StarWhen it comes to why it has not complied with the life-saving safety law, Royal Caribbean has a boat load of excuses. It is still using old school, outdated technology. It can't even figure out how to keep an exterior camera clean.

But when it comes to the technology for its gadgets like cameras for its live-streaming, virtual balconies, it involved experts from MIT and Harvard to design the best cameras for the marine environment.    

The difference is that Royal Caribbean can generate significant profits by selling higher speed internet and charging more for an interior cabin if it has a virtual balcony. Royal Caribbean will charge a premium fare for the Quantum of the Seas with its "North Star" ride in the sky.  

But a CVSSA-compliant MOB system creates more costs and no profits. You will hear nothing about Royal Caribbean involving experts from MIT and Harvard to create "gee-whiz" safety devices. Yes, crew members and passengers will continue to disappear at sea but, in the cruise line's view, they are both easily replaceable.

 

Photo Credit: Royal Caribbean / Royal Caribbean via Wired

Cabin Fire Delays Departure of Carnival Valor from St. Thomas USVI

Carnival Valor St. ThomasWe have been notified that there was a fire which affected a "few cabins" this afternoon on the Carnival Valor, which is currently docked at port in St. Thomas U.S.V.I.

A person on the cruise ship informed us that the cruise ship was supposed to depart St. Thomas at 5:00 P.M. but the captain of the ship announced that the departure was delayed due to the fire which apparently (reportedly) went from one cabin to another. The cause and type of fire has not been explained to us.

The ship reportedly will sail later tonight. 

We are awaiting confirmation and an explanation from Carnival which we contacted upon receipt of the information.

If you have information about the incident, please leave a comment below, or join the discussion on our Facebook page .

Update: Here's the statement which we received today from Carnival at 6:21 P.M.:

CARNIVAL VALOR STATEMENT

February 10, 2014 - 5:15 pm EDT

Earlier today while the Carnival Valor was docked in St. Thomas, a small fire was detected in one stateroom located on deck 8. The ship’s automatic sprinkler system activated and quickly extinguished the fire. All of the ship’s hotel and safety systems continued to function as normal.

Although there was smoke in the area, there were no injuries to guests or crew. Other than the one affected cabin, all other cabins in the area are undamaged.

The ship, which departed on a seven-day cruise from San Juan yesterday, is scheduled to sail from St. Thomas later this evening and arrive in Barbados on Wednesday.

Carnival Valor operates year-round seven-day southern Caribbean cruises from San Juan.

###

Update: The Cruise Critic message board includes comments from passengers, including this one:

"No power at lido buffet and still have not left port and we are a hour late. Some aft stairwells have been block of and aft elevators are not operating." 

  

Photo Credit: Wikipediia / ckramer

Celebrity Constellation Loses Power, Again

Celebrity ConstellationCruise Fever reports that a Celebrity cruise ship lost power yesterday morning for about one and one-half hours while the ship was at port in Key West.

Cruise Fever says that the Celebrity Constellation lost power Sunday morning from approximately 7:15 a.m. to 8:45 a.m. A writer for Cruise Fever was aboard and first reported on the power failure.  

Over 7 weeks ago, the same ship experienced a power loss at the same port. You can read about that incident here: Celebrity Constellation Suffers Engine Problems in Key West

If you have information to share, please leave a comment below.

 

Photo Credit: Wikipedia / Megadri

Passenger Missing From Fred Olsen's Black Watch

There has been some speculation over the last two weeks that a passenger went overboard from a Fred Olsen cruise ship sailing to South America.

Several newspapers have now reported that a passenger died "after falling overboard from the Fred Olsen Black Watch 70-miles off the coast of Brazil" on January 30th, after the cruise ship made its Transatlantic crossing. 

One newspaper quotes a spokeswoman for Fred Olsen saying that the passenger died "after falling overboard in rough seas" after the ship left Rio de Janeiro. The cruise line spokesperson also said that "a body was sighted floating in the water, but due to the bad sea conditions, with waves of up to three Fred Olsen Black Watchmetres and 30-knot winds, it was not possible for the ship to recover the body."

This incident sounds like a prior incident where a cruise passenger from the U.K. went overboard. The cruise ship was not identified in that prior story. 

Many readers commented that they find it difficult to believe that a passenger could "fall" off of a cruise ship, without being pushed, clowning around, or intentionally jumping. I don't necessarily disagree, except to say that it sounds like there were no surveillance cameras which recorded the event and certainly no automatic man overboard system installed.

The Black Watch is a old ship which started sailing in the early 1970's. 

The newspaper also reported that the cruise ship stopped near Isla Picton close to the Argentine border around 50 miles north of Cape Horn and was delayed because of a "technical issue with the ship's steering gear."

The ship is on a world tour and will continue its 114-night "South American and World Voyage" cruise when repairs are completed.

 

Photo Credit: RaBoe/Wikipedia Creative Commons License

Rough Weather Rocks Royal Caribbean's Splendor of the Seas

Splendor of the Seas - Rough WeatherTwo weeks ago, a storm hit Royal Caribbean's Splendor of the Seas, breaking plates, bottles and glasses and causing concern among the passengers.

According to the Brazilian newspaper Diário Catarinense on the night of January 23rd, passengers who were aboard the Royal Caribbean cruise ship reported "moments of panic and tension" after a the ship faced a storm between Argentina and Uruguay.

The newspaper says that the cruise ship tilted 7 to 10 degrees, permitting water to enter parts of the ship.

The captain of the cruise ship had warned the passengers earlier in the afternoon that the ship would be encountering rough weather.

Nonetheless, the events that evening surprised and frightened many passengers.

"Many people shouted that the ship would sink, and all were going to die," said one passenger. Others screamed and some laughed nervously about the effects of the storm on the ship.  Watch the videos below.

 

  

 

Photo and Video Credit: Diario Catarinense 

Cruise Passenger Murdered in Venezuela's Margarita Island

Yesterday a cruise passenger was murdered while ashore in Venezuela's Margarita island.

The international press reports that "a gunman shot dead an elderly German tourist on Venezuela's Margarita island," in the latest incident "illustrating the country's rampant crime." 

Reuters identified the dead man as Goldhahm Hors Kurt, age 76, from Germany.

A German cruise blog explains that the cruise tourist had gone ashore on an excursion from the Carnival owned Aida Aida LunaLuna cruise ship. The crime occurred at a tourist shop in a shopping center.

The El Universal newspaper says that two armed robbers on a motorcycle tried to rob the tourists. A struggle ensued and Mr. Kurt was shot and killed.

Venezuela's murder rate is one of the highest in the world, and reflects a trend we have observed of substantially higher crime against tourists in the Caribbean region. Last month a former Venezuelan beauty queen and soap opera star Monica Spear was shot and killed when she returned to her homeland. 

The Venezuela Tourism Minister tweeted (@IzarraDeVerdad) his condolences and said that authorities were pursuing the criminals. However, newspapers state that over 90% of murders in Venezuela remain unsolved.

The Aida Luna is a Sphinx class cruise ship, owned by Carnival Corporation and operated by AIDA Cruises.

 

Photo Credit: Wikipedia / Frank Schwichtenberg / GNU Free Documentation License 

Coast Guard Medevacs Injured Passenger From Carnival Splendor

News sources are reporting that the U.S. Coast Guard medevaced a woman from a Carnival cruise ship in the Atlantic Ocean off Toms River, New Jersey yesterday. 

The Coast Guard in Philadelphia was notified by the Carnival Splendor that an 84-year-old Canadian woman fell, and sustained injury to her hip, and needed emergency medical treatment. 

A Coast Guard helicopter flew from Atlantic City and medevaced the injured woman from the cruise ship to Atlantic City. 

Carnival released the following statement to Cruise Law News: 

"On Wednesday night a female guest on the Carnival Splendor in need of immediate medical attention was airlifted by a U.S. Coast Guard helicopter shortly after the vessel departed New York on an eight-day cruise. The guest was taken to a shoreside medical facility for further treatment.

Carnival Splendor is sailing on an eight-day cruise that departed New York on Feb. 5 and is scheduled to return on Feb. 13."

Marine Traffic AIS shows the following tracking for the Splendor:Splendor Cruise Ship AIS 

Photo Credit: Wikipedia - top; Marine Traffic - bottom

Nassau Bahamas Crime Watch: Police Refuse to Release True Rape & Shooting Statistics

Cruise Crime Nassau BahamasWe have recommended in prior articles that people thinking of cruising to the Bahamas should first read the local news papers in Nassau.

Today the Tribune published two interesting articles which cruise passengers and crew members should consider reading.

The first article is entitled "Hospital Reports Show 40% More Rapes Than Police Statistics." The newspaper reports that "Princess Margaret Hospital (where tourists are often seen after being raped in Nassau or on cruise ships arriving in port) officials dealt with 147 rape cases in 2013. However, official crime statistics released by the authorities last month, reported 104 cases."

A governmental official told the Tribune:

“Clearly there is a huge discrepancy with what the police are publishing. I don’t want to come out and say they are fudging the stats, but the actuality is that the police are not being upfront with the public on crime.”

Crime Nassau BahamasThe second article is entitled "Hospital Says 519 Shot Or Stabbed Yet Only 10 Attempted Murders Recorded."

519  people were shot or stabbed in 2013 according to Princess Margaret Hospital records, yet only 10 attempted murders were recorded by the local police department.

The newspaper concluded that the statistical disparities raise questions about the possible deliberate manipulation of crime statistics.

A doctor at the hospital told the newspaper that the "impact of violent crime on providing care to patients has been unbelievably onerous."

We have mentioned many times that crime has reached an epidemic level in Nassau.  

Mostly against the local citizens, the violent armed robberies and sexual assaults also affect cruise passengers who disembark in Nassau thinking it is a tropical paradise.

The U.S. Embassy and State Department have already issued two critical crime reports about murder, armed robbery and rape in Nassau in the last six weeks based on the "official" Bahamian crime statistics.

Cruise passengers traveling to Nassau should read these articles.

They should consider that the rapes, shootings and stabbings in Nassau are even worse than the local Bahamian police are reporting.

Sign of the Apocalypse? Royal Caribbean Cruises for $32 a night

Motel 6 - Cheap Cruise FaresMarket Watch says you can cruise on Royal Caribbean for $32 a night.

Yes, it may be an interior cabin. And yes, you run the risk of catching norovirus like a record number of passenger did recently on Royal Caribbean's Explorer of the Seas. But what the heck, its cheaper than staying at a Motel 6 which starts at $39.99.

Market Watch says that the low price may be a result of Royal Caribbean's recent woes with the Explorer. When disaster strikes or a "cruise for hell" affecting thousands of people hits the press, cruise lines often drop their fares. Of course, the cruise line is also trying to prime the pump for wave season.  

An article in Reuters, As Outbreaks Hit Cruises, Are Deals Worth Risking Illness?, explains that "potential travelers need to weigh the odds they'll get sick against the amount of money they might save now, and see what they can stomach."

Cruise Passengers Picket & Protest When Costa Ship Misses Port in Vietnam

Costa Victoria Cruise ShipHere is something you will never see in the world of cruising: Cruise passengers so unhappy with their cruise that they won't leave the ship!

As reported in the South China Morning Post, the Costa Victoria could not enter a port in Vietnam because a sunken ship blocked the harbor.  This resulted in a shore excursion to Halong Bay being cancelled.

The travel agency offered the 1,000 or so passengers a refund of around $40 each and the cruise line offered them $50 each.  Most accepted the offers, but over 100 passengers demanded a refund of up to 70% of their cruise fares. They refused to leave the ship and protested loudly.

The next sailing was delayed due to the protest.      

I can't remember ever seeing or hearing about passengers picketing and protesting like this before.

A cruise line would quickly terminate and blacklist a crew member who ever did anything like this. Most disgruntled passengers just want to get off the ship, make their flight connections, and go home.  

Photo Credit: Wikipedia / HG32

 

 

Coast Guard Medevacs Sick Passenger From Carnival Fantasy Cruise Ship

Carnival Fantasy Cruise ShipThe Tampa Tribune reports that the Coast Guard medevaced an ill passenger via helicopter from a Carnival cruise ship today. 

The Coast Guard in Miami sent a helicopter to medically evacuate a 27-year-old man from the Carnival Fantasy after he began experiencing severe abdominal pain. 

The cruise ship was reportedly more than 80 miles northeast of Cape Canaveral, Florida. The helicopter hoisted the sick passenger and a cruise ship nurse off the cruise ship and then transported the ill man to Cape Canaveral Hospital in Cocoa Beach around noon today.

The cruise ship was heading back to Charleston, South Carolina.

Madness Aboard a Carnival "Fun Ship:" The Cruise Customer is Always Wrong

Carnival Cruise ShipKATC news station in Louisiana is reporting on the proverbial "cruise from hell" when a "woman's fun getaway turned into what she calls a nightmare."

According to the news station, the woman and her friend were looking forward to their Carnival cruise to Mexico.

On the second day of her cruise, all her money and travel documents, birth certificate and driver's license were stolen from her cabin, she claims. Watch what unfolds thereafter in the video here.

The passenger claims she was harassed when she complained. Carnival accuses her of harassing the cruise line. By the end of the cruise, Carnival considered the matter to be closed. The passenger felt abused. 

Whether you are a fan of the "Fun Ships" or skeptical of cruise passengers when horror stories emerge like this, one thing is certain. Cruise passengers have few if any legal rights on the high seas. Hiring a lawyer is a waste of time. All that most passengers can do in a "she-said, he-said" dispute is go to the media and let the public decide. 

Have a thought? Join the discussion on our Facebook page.

Former Journalist Falls from Cruise Ship, Dies

Bob Horn Cruise Ship DeathThe press in the U.K. is reporting that a former newspaper reporter from Sunderland, England drown "after falling overboard from a cruise ship in South America."

Cruise passenger Bob Horn reportedly was on an Atlantic cruise with his brother when he fell from the liner shortly after a visit to Montevideo in Uruguay.

Mr. Horn previously worked for the Sunderland Echo newspaper. 

The cruise ship has not been identified.

Photo Credit: Sutherland Echo

 

Drowning Tragedy Aboard the Norwegian Breakaway: Where Are the Lifeguards?

NCL Norwegian BreakawayNews broke tonight that two small children were pulled from a pool from NCL's Norwegian Breakaway as the cruise ship was sailing from New York to the Bahamas this morning. 

Both children were unresponsive. The younger child (age 4) died on the cruise ship. The other child (age 6) reportedly was medevaced by the U.S. Coast Guard accompanied by his grandmother a nurse from the ship.   

WBTW aired a video (below) of the sad events.

This is the third event in the last nine months involving children who have drowned or were permanently injured in cruise ship swimming pools.

The first tragedy involved a young child (also 4 yeas old) who slipped under the water on the Disney Fantasy cruise ship and sustained brain damage. You can read our articles below:

Dangerous Disney Cruise Ship Swimming Pool: Thoughts from a Concerned Cruiser

Imperfect Parents & Corporate Irresponsibility: Why No Lifeguards on Disney Cruise Ships?

Swimming Pool Mishap on Disney Fantasy Sends 4 Year Old to Hospital

To Disney's credit, it subsequently began to assign lifeguards to the swimming pools on its cruise ships.

The second recent event involved the death of a young child who drowned on the Carnival Victory.  Our article is below:

6 Year Old Drowns on Carnival Victory Cruise Ship

There is never an excuse when a child drowns in a swimming pool operated by an amusement park or cruise ship. Protecting children is the joint obligation of the parents and cruise line. There needs to be a combination of both personal responsibility and corporate responsibility to take care of kids around a pool.  

The Breakaway is suppose to be one of the newer and bigger cruise ships NCL offers to the public.  It is a shame that NCL decided not to assign lifeguards to the pool from where the children were eventually pulled unconscious.  What lesson did NCL learn from the Disney and Carnival tragedies?

The cruise industry will collect between $35 and $40 billion a year, tax free, but NCL won't assign lifeguards to the public pools?      

NCL apologized. However, cruising families with children deserve reasonable care exhibited by the cruise lines and lifeguards to watch over the public pools, not after-the-fact apologies.   

 

Photo Credit: Wikipedia / Dickelbers

Nassau Bahamas Crime Watch: Cruise Passengers Beware

Nassau Bahamas - Crime WarningThe newspapers in Nassau continue to report the high rate of armed robberies and murder. 

If you are thinking of taking a cruise to Nassau, don't trust the U.S. based cruise lines or U.S. travel agents to be transparent with you. That would be a mistake. There are hundreds of millions of dollars to be made in cruise fares, cruise excursions and cruise commissions from people sailing into Nassau. 

The local newspapers in Nassau are straight forward in reporting crime. The crime problem mostly affects the local Bahamians but it also involved crimes against cruise passengers and tourists. Check out these local newspapers in Nassau: Tribune; Guardian; Bahamas B2B, Bahamas Press, and Nassau Punch. And check out the Bahamas Police Depatrment. Bookmark them and read the news articles and information for a couple of weeks before you book a cruise. 

Here are a few highlights over the last month:

United States Issues Another Crime Warning For The Bahamas: 2 days ago the U.S. Embassy issued yet another crime warning. The new advisory warns US citizens traveling in the Bahamas of a “crime spike” in the country. "The Embassy said that a number of US citizens had fallen victim to armed robbery and two had been murdered in the last eight months." Read the chilling advisory here.

Two tourists were robbed of their belongings and a rental car at gunpoint: "The man and woman were on Jaws Beach in western New Providence when they were approached by two men who Crime in Nassau Bahamasproduced a weapon, took a backpack containing cash and other items." The U.S. Embassy says that the robbers carried an "assault rifle."

"Nassau is Bloodier Than New York" From the Tribune in Nassau: "New York City is much, much safer than small New Providence, despite that US city’s massive size. Of every 25,035 New York City resident, only one was murdered in 2013. Conversely, of every 2,100 Nassauvian, one was murdered in 2013."

Tourism Conference To Debate Issue Of Crime: "US Embassy officials issued a crime warning to Americans living in and travelling to New Providence and Grand Bahama. In the advisory, the murders of two Americans over the past eight months and numerous armed robberies were pinpointed."

Challenging the Status Quo of Crime in the Caribbean:  "2014 began with crimes rates soaring ridiculously high in the Caribbean."

Are Bahamian officials safe?  In December, the Acting Prime Minister Philip Davis was robbed at gunpoint. A few days ago, a police officer assigned to guard a residence of the Prime Minister Christie was arrested on suspicion of stealing a television at the residence. The latter is a petty crime I know, but you have to shake your head when the bad guys are bold enought to stick up the Acting Prime Minister and the police are stealing from the Prime Minister.

"Two men armed with guns robbed a pre-school while more than 100 students attended classes." From pre-schools full of children to the highest governmental officials, no one seems safe in this beautiful island. 

 

Have a thought? Leave a comment below, or join the discussion on our Facebook page.

Photo Credit: 

Top: Bahamas B2B

Bottom: Tribune

Carnival Triumph: "Frazzled Wires" Caused Smoke & Power Loss

Carnival TriumphCarnival told a television station last evening that after an "electrical breaker failed," the Triumph cruise ship lost power. This "affected ventilation in the ship's incinerator, sending smoke into limited areas of three decks."

Well, that's not what the Cruise Director told the passengers last evening on the ship.

According to a passenger, the Cruise Director said that "frazzled wires" caused the smoke.  This was broadcast over the intercom throughout the ship. The smoke from the electrical fire entered the ventilation system. 

Here's what the Cruise Director said in the video below:

"I'm telling you the truth right here. So folks, if there is a bit of smoke anywhere near you, head on up to the open decks. Just a couple of wires have been kind of frazzled. So big apologies about that. Once again, absolutely folks nothing to worry about at all. We're getting the power restarted as soon as possible and we will be off and on our way. Thank you very much everybody."

Carnival also claimed that the power was off for a mere 8 minutes. Passengers are also disputing that too, saying that the propulsion was shut down for over an hour. 

It seems like the "incinerator smoke" excuse is as bogus as the "8 minute" power loss excuse.

I'm still receiving a lot of information from the passengers who were on the cruise so check back on this story. 

Photo Credit: Carnival Triumph - Reuters

 

How Long Was Power Failure on Carnival Triumph? "8 Minutes" or 1 to 2 Hours?

Carnival Triumph Power LossYesterday a television station in Louisiana reported that the infamous "poop cruise" ship Triumph suffered a power story.

Carnival told KATC that the power outage was extremely brief - "8 minutes."

Because it was Friday evening, no major news stations covered the story. We published a short article and reported the Carnival quote that the outage was allegedly just "8 minutes." I placed quotes around eight minutes because it sounded bogus to me. 

I thought that as soon as the passengers got off the Triumph, we would hear a different story that what Carnival was saying.

All of the popular cruise bloggers, who are essentially cheerleaders for the cruise lines, repeated the Carnival quote - "8 minutes." The bloggers took the Carnival PR statement hook, line and sinker. They "reported" on the brief power loss as no big deal. 

This morning, passengers are beginning to leave comments on our article. The first person said the power was out for almost one hour. The second person said there was considerable confusion with the crew telling them to put on their life jackets and go to the muster station while other crew members told them to take their life vests off and report to the Lido deck. A third person said that the outage was 1 to 2 hours and there was substantial confusion. A fourth person said the power was out for one hour but the crew handled the situation well.

Another person said there was burnt and frazzled wiring which caused the smoke. Carnival said yesterday that it was just some smoke from an incinerator. 

Carnival Triumph Power LossYou can read the comments here.

The cruise lines' problems with their image and reputation have more to do with how they act and what they say after a problem like this than the problem itself. Being dishonest about a loss of power on the high seas is a serious breach of the public's trust. 

If the cruise line is lying about the length of the power outage the question arises whether it is lying about the cause of the power loss too?

If you were on the cruise, does anyone believe that the power was for just eight minutes?  How long was it?

Please leave a  comment below or join the discussion on our Facebook page.

Update: Carnival Triumph: "Frazzled Wires" Caused Smoke & Power Loss"

Carnival Triumph Loses Power Again - "For 8 Minutes"

Carnival Triumph Cruise Ship KATC reports that the infamous "poop" cruise ship, the Triumph, lost power today as the Carnival cruise ship was sailing from Cozumel, Mexico back to Galveston, Texas.

According to KATC, Carnival says that the Triumph lost power "for eight minutes" after an electrical breaker failed. Carnival says the loss of power "affected ventilation in the ship's incinerator, sending smoke into limited areas of three decks."

Everyone will remember the Triumph which floated around in the Gulf of Mexico last year after an engine room fire knocked out power to the ship. Whatever happens with this infamous cruise ship will forever be closely monitored. Carnival denies that a fire broke out on the ship and denies that a fire caused the electrical outage. We have heard these denials before, like this case and this one too.

Carnival notified the U.S. Coast Guard of the incident. 

KATV reports that passengers are still on the deck waiting for the smoke to clear.

Whether a fire broke out or not, what caused the breaker to fail?

If you are on the cruise, we'd like to hear the passenger's view of what happened. Was the power out for just "8 minutes?"

Leave a comment below or join the discussion on our Facebook page

February 1 2014 Update: Passengers getting off of the ship are stating that the power was out for an hour.  Also passenger records Cruise Director announced  that "frazzled wires" caused smoke.  

 

Photo Credit: Dave Martin / AP

Princess Cruises' Defense Every Time Norovirus Strikes: "The Passengers Bring It With Them"

This morning I wrote an article about Princess Cruises immediately blaming the sick passengers for what appears to be the latest norovirus outbreak aboard the Caribbean PrincessBlame Game: Princess Accuses Passengers of Starting Norovirus Outbreak on Caribbean Princess. Princess's PR spokesperson Julie Benson accused the passengers of bringing the virus with them when they boarded the cruise ship.

She didn't mention that the virus was wreaking havoc during the prior cruise.

Blaming the passengers is part of the PR strategy of Princess and the cruise industry.  

This afternoon I remembered reading a book by cruise expert Professor Ross Klein about this public Cruise Ship Squeezerelations defense strategy by Princess. The book is called "Cruise Ship Squeeze."  Professor Klein has been recognized as an expert regarding cruise line issues by both the House of Representatives and the Senate before whom he has testified several times.

I suggest reading Chapter 8 of Dr. Klein's book. At pages 179 - 183, you can read about the cruise industry and Princess blaming the passengers. Eleven years ago during a 2003 cruise, passengers were stricken with a gastrointestinal illness. Princess accused their cruise passengers sick with norovirus of "bringing it with them." But the truth is that during the prior cruise, the cruise ship had experienced passengers sickened with the same sickness. 

No scientists arrived at this conclusion. And there was nothing remotely scientific about what Princess represented to the public. 

Ever since then Princess says the same thing over and over every time norovirus sickens the guests. 

Who needs epidemiologists when the cruise line PR team has already figured out what to say?

Norovirus on Explorer of the Seas: More Sick than Reported

Explorer of the SeasCNN interviewed a family who became sick with gastrointestinal illness while sailing aboard Royal Caribbean's Explorer of the Seas.  

These passengers (Mom, Dad and two kids), made some interesting comments. They disputed the official statistics reported by the cruise line to the Centers for Disease control (CDC) indicating that only 20% of the passengers were infected.  

They believed that a more reasonable estimate is that 80% were infected and 20% were not infected. At some point, they say, the cruise ship's medical infirmary was over-run with sick passengers. The facility could not process and treat the hundreds of people becoming ill. 

The family also said that the cruise line medical personnel "told us to stop coming down" (to the infirmary).

Watch the video below. 

Photo Credit: Roberto Schmidt / AFP / Getty

 

Blame Game: Princess Accuses Passengers of Starting Norovirus Outbreak on Caribbean Princess

Last night the Caribbean Princess cruise ship returned early to Houston, Texas with passengers and crew members suffering from a gastrointestinal illness (GI) outbreak. There are around 173 people officially reported to be ill on the ship, mostly passengers. A Houston news station says the outbreak was caused by norovirus.

Determining the type of GI outbreak and the origin of the outbreak is a deliberate, scientific process that is the work of trained and experienced expert epidemiologists.  

The experts at the Centers for Disease Control and Prevention (CDC) have not yet determined either the type or the origin of the virus.  The outbreak could be attributed to contaminated food, or contaminated water, or galley or food handlers working while ill, or the ship failing to clean up after the last cruise when passengers became ill, or new passengers with the virus who were not properly Caribbean Princessscreened. But whatever the potential cause and origin, it's important to determine what the CDC says about the outbreak.

Princess Cruises, however, has already blamed its guests.  Princess PR spokeswoman Julie Benson tells CBS News that "the pattern suggests the illness was brought on board by passengers." Ms. Benson is not an epidemiologist of course. She has no medical or scientific education or training. Princess Cruises didn't fly a team of epidemiologists into the Gulf of Mexico and lower them down from a helicopter to the cruise ship to conduct tests and make a analysis.

Ms. Benson's comments, in my assessment, are a PR stunt. This is right out of the cruise industry's playbook of how to manage a crisis when a cruise ship sickness epidemic breaks out. Rule number 1: Blame the Passengers!

Cruise lines like Princess don't want the public to think that their cruise ships or crew members are the problem. To divert attention from the possibility of bad food or contaminated water or sick crew members, the cruise lines point the finger at their customers and accuse them of bring the virus aboard or having poor hygiene.

But could it be bad hygiene of the crew? The CDC has found crew working while ill before. That's why the public has to rely on the education and experience of the experts and not PR cruise line people.

Yesterday we wrote that there were passengers sickened during the last cruise. Did the ship clean up the contaminated surfaces and test the food and water after the last puke fest? How many people were sick last week?  Perhaps Princess will tell us? Perhaps not. 

I have mentioned before that cruise lines often don't want the CDC to make any conclusions about the cause or origin of widespread viral outbreaks. Why? So the PR people can spin the story for marketing purposes.

Princess would rather protect their own reputation and blame the sick passengers than wait for the CDC to finish its investigation. 

 

Photo BCredit: Mayra Beltran/Houston Chronicle

Norovirus Outbreak on Caribbean Princess Cruise Ship

Diamond Princess NorovirusThis morning I received an email from a reader of Cruise Law News who said that the Princess Cruises' Caribbean Princess cruise ship will be arriving in Houston tomorrow night 36 hours or so early due to a norovirus outbreak. 

This evening the Centers for Disease Control and Prevention (CDC) reported that the Caribbean Princess has suffered an outbreak affecting the following people infected during its current January 25th - February 1st cruise:

  • 162 of 3102 passengers (5.22%); and
  • 11 of 1148 crew members (0.96%)

The CDC has not yet announced the type of pathogens involved in this latest cruise ship infection.

A Houston newspaper said the virus was norovirus.

The newspaper also said that Princess Cruises issued a statement today saying "that the trip was cut short by one day because of thick fog expected over the weekend."

Yeah, right.

Princess Cruises was recently featured in Time Magazine's Top 13 Worst cruise Ship Norovirus Outbreaks.  

Princess Cruises had five of the worst outbreaks: Crown Princess (January 2010) - 396; Crown Princess (February 2012) - 363; Ruby Princess (March 2013) - 276; Coral Princess (February 2009) - 271; and Sun Princess (July 2012) - 216.

The last gastrointestinal illness outbreak on a Princess cruise ship involved the Diamond Princess just two weeks ago.

How is Princess handing this latest outbreak? Leave a comment below or join the discussion on our Facebook page.

January 30, 2014 Update:  Cruise expert Professor Ross Klein received information from cruise passengers indicating that there were problems with norovirus on the prior cruise:

"From a reader: Passengers have been notified that during the current cruise there has been an increase in the number of cases of gastrointestinal illness amongst passengers caused by Norovirus. In response, we have arranged for the ship to undergo a prolonged and additional disinfection in Houston on Saturday, January 11, 2014. As a consequence, cruise check-in and embarkation will be delayed until 2:00 pm.

This was also noted by a passenger who just disembarked the ship who said, "Cabins on both sides of us had to be sanitized due the passengers being sick."

January 31, 2014 Update: "Blame Game: Princess Accuses Passengers of Starting Norovirus Outbreak on Caribbean Princess."  "Not our fault" says the PR people at Princess Cruises. How about letting the experts conclude their investigation first?

 

Photo Credit: Wikipedia / Yankeesman312

Why Cruise Lines Want the Cause of Norovirus Outbreaks to Remain a Mystery

One hundred and fifty passengers reported ill on the Explorer of the Seas on Tuesday January 22, 2014, according to the cruise line's records. The following day, Wednesday, another 300 passengers reported being sick. In the first couple of days into the 10 day cruise, the Royal Caribbean cruise ship was faced with a full blown gastrointestinal epidemic. 

The numbers increased from 450 to 684 by the end of the cruise, including crew members.

The Centers for Disease Control and Prevention (CDC) announced that it sent one CDC sanitation inspector and one epidemiologist to the cruise ship when it arrived in St. Thomas, USVI on Sunday, Janaury 26, 2014. 

Cruise Ship NorovirusWhen I heard this news about the arrival of the CDC, I thought "just one epidemiologist?" The ship is huge - 15 stories high and longer than 3 football fields! It has over 4,200 people on board. How can one scientist possibly conclude not only the exact type of virus which was sickening the people on the enormous ship but also make an accurate determination how the virus came aboard and spread so quickly? There needs to be a team of a dozen epidemiology experts to handle such a task.

So the Explorer is back in New Jersey. Over 3,000 passengers will board tomorrow.

What type of virus sickened the ship and its passengers? The CDC has not yet concluded, assuming it will make a determination.

The CDC could not figure out the last two cruise ship GI outbreaks. The "causative agents" for the outbreaks on the NCL Star last week and the NCL Gem in November are listed as "unknown."  

The cause of the recent Explorer of the Seas outbreak may end up "unknown" as well.

If you look at the CDC data over the years, you will see that usually the CDC will at least figure out what type of pathogen is involved. It's usually norovirus, or e-coli or a combination of the two. But what you will never see is the CDC figuring out where the virus came from and how it spread.

Why? I believe that the CDC resources are so minimal and the time to conduct an investigation is so limited that it is virtually impossible to make a meaningful scientific analysis of the problem. All of the guests scatter back to their homes around the world. It's impossible to interview all of them. And the cruise line wants to re-rack the ship quickly. Ships don't make money sitting idle. The cruise lines depend on continuous rounds of customers buying booze, spending money on excursions and gift shop purchases, and gambling their money away. Investigating a cruise ship disease outbreak is completely different from an outbreak at a nursing home or child care facility where investigators can take their time, interview and test everyone and get to the truth of the matter.     

Look at the CDC data and you will learn that the CDC has not determined how norovirus comes aboard cruise ships for the last 50 outbreaks. Not one single time. They have failed miserably time after time in determining this causal issue.

The first two primary objectives of a CDC investigation are to:

  • determine the etiology of the outbreak; and
  • determine the method of transmission among the passengers.

There are a number of possible causes for a norovirus outbreaks. The CDC and FDA say that the most likely cause is often contaminated food or water.  The CDC has also flunked cruise ships during their sanitation inspections when they find evidence that galley employees kept working after they were Cruise Norovirussick. Earlier this year, a south Florida TV station aired a special about "Cruise Ship Workers Breaking Rules & Making Passengers Sick."

We also know that some galley employees hide food and cooking equipment from the CDC inspectors. Silversea Cruises was caught hiding 15 large trolleys of meat, fish, cheese and deserts down in the crew quarters. We revealed this last year and then CNN aired a special last year. Don't think that just Silversea plays hide-the-salami from the CDC sanitation inspectors. Unfortunately, the CDC inspects cruise ships which come into U.S. ports only twice a year.

Of course, passengers can be infected before they cruise and bring the virus onboard with them. They can also fail to wash their hands when they go to the buffet and make pigs of themselves at the buffet. Many passengers know that if they disclose their sickness they can be left behind. Many don't have insurance and the cruise lines never provide a refund to someone showing up ill. Some don't want to report sick to the infirmary because they are afraid of being quarantined and billed for the medical services.

The determination of exactly what caused the initial onset of the sickness and caused it to spread is a scientific / medical process. It should have nothing to do with the litigation blame game or public relations / reputation-protection issues.

But the cruise industry will always blame the passengers for bringing the virus onto the ship. They will not wait for the CDC to finish its investigation. The cruise trade organization, the Cruise Line International Association (CLIA), issues the same talking points after every single outbreak. The passengers need to wash their hands, CLIA will say. The 16,000 CLIA travel agents say the same thing, over and over, like trained parrots.

Today a well know travel agent tweeted: "It is the passengers!" as the only possible explanation for the outbreak on the Explorer.  Two days ago, Royal Caribbean Chairman Richard Fain was asked about the outbreak on the Explorer during a TV interview . He responded by saying that his cruise ship was "amazingly safe" and that the cause of the viral outbreak was because "they're having a lot of cold up in the north."  Of course norovirus has nothing to do with having a cold or cold weather. The cruise executive's off-the-cuff comments were just another way of delivering the "blame the passengers" message and diverting attention away from the ship and the crew. 

Passengers and crew members deserve to know why they are sick. 

Anecdotal stories, tall tales, PR statements and blame games will never solve the problem. Only scientific analysis from educated, trained and experienced epidemiologists will get to the bottom of the problem.

If I oversaw the cruise industry, which collects 35 to 40 billions dollars, tax free, every year, I would not be satisfied with the CDC never determining why a virus came aboard on my fleet of cruise ships and spread like wild fire, sickening my hard working crew and ruining the vacations of my guests. "Unknown" is not an acceptable answer. I would hire my own team of experts to get to the bottom of the matter. Then I would transparently tell my employees, customers and the public exactly what the scientists concluded, whether it was attributable to the ship food, or water, or the crew, or the Cruise Ship Noroviruspassengers.

But the cruise industry will never do that. They fear that perhaps 2 or 3 times out of 5, a group of experts may point to the cruise ship or crew rather than the dirty hands of the passengers as the cause of the outbreak.

That would be bad for the cruise industry's reputation and image. That would permit personal injury lawyers to file class action lawsuits. That would permit passengers to be fully compensated rather than having to accept 50% refunds and credits to sail on another cruise ship that they may never want to go on again.

As matters now stand, a scientific process designed to lead to the truth and the attendant medical and legal consequences gives way to a public relations effort full of speculation, untruthful talking points and finger pointing. 

And so the cause of viral outbreaks on cruise ships remains a mystery. And that's exactly what the cruise lines want. 

Will the Explorer of the Seas Be Ready to Safely Sail Tomorrow?

Explorer of the Seas Norovirus CleaningThe Explorer of the Seas arrived back in port in New Jersey yesterday.

ABC news interviewed some of the sick passengers. Its video below shows one passenger being taken away in an ambulance. ABC calls the incident a "horrific outbreak at sea." 

Incredibly, even though this is the largest gastrointestinal illness outbreaks on a cruise ship in 20 years, the Centers for Disease Control and Prevention (CDC) still has not officially announced what is causing the widespread illnesses.  In addition, the CDC has not declared how the virus came on the ship. It is an impossible task for a single epidemiologist to make such a determination. Without figuring out where and how the virus started, it seems difficult to take steps to eradicate the virus and make certain that the ship is safe to sail on.

The cruise line crew members are busy spraying, wiping and scrubbing. The ship sets sail again tomorrow. I say good luck to the next round of guests. 

 


 

Crew Member Overboard From Celebrity Cruises' Constellation Cruise Ship

Numerous news sources are reporting that a Celebrity Cruises' crew member went overboard from a cruise ship sailing off of the coast of Mexico.

Crew member Inyoman Bagiada, age 45, reportedly disappeared from the Celebrity Constellation at around 2:30 AM today, according to a press release by the U.S. Coast Guard. He was employed on the cruise ship as a cook.

The Constellation was returning from Cozumel, Mexico, to Port Everglades, Florida, after a five-day cruise. The incident reportedly occurred between Mexico and Cuba.

Celebrity Constellation Man OverboardThis is the sixth cruise ship disappearance in the last 5 weeks.

Royal Caribbean and sister company Celebrity have recently lost 4 people overboard. In addition to this latest overboard, people went overboard from the Rhapsody of the Seas, Adventure of the Seas and Independence of the Seas

Royal Caribbean is one of the cruise lines which is in violation of the 2010 Cruise Vessel Security and Safety Act (CVSSA) which requires the installation of automatic man overboard systems. Four years ago Congress passed the CVSSA nto law, over the cruise industry's objections, most cruise lines have not installed the required systems.

What typically occurs is that a person goes overboard without anyone seeing the passenger or crew member.  The cruise ship then sails on, often for many hours. Eventually the person's absence is noticed, but the ship is many miles away. At that point the cruise ship will notify the Coast Guard, which must then search vast areas of the ocean at the cost to U.S taxpayers of $1,000,000.

The Coast Guard sent a HC-130 Hercules aircraft Clearwater, Florida and the Charles David Jr., a 154-foot cutter from Key West. 

A man overboard system would result in an immediate notification of the person going overboard and a rapid search and rescue. Sending Coast Guard airplanes and vessels from long distances away could be avoided with the man overboard systems. Lives could be saved which are now being lost.

Royal Caribbean experienced 8 crew members going overboard from its fleet of ships in less than 2 years between January 2011 and October 2012. You can read about those cases here.

It's my belief that unless the cruise lines face steep fines, or are responsible for paying for the Coast Guard's search, they will continue to flaunt the law.  

January 30 2014 Update: The Daily Mail reports that "according to the Coast Guard, the cruise did not report Bagiada missing until eight hours after he fell overboard." 

 

Have a thought about this issue? Leave a comment below or join the discussion on our Facebook page. 

Photo Credit of Celebrity Constellation - Wikipedia / Megadri   

Norovirus on the Explorer of the Seas: Why No Compensation for Crew Members?

Crew members work hard on cruise ships. Waiters and cabin attendants earn wages from Royal Caribbean of only $50 a month. That's right. $50 a month. That's something like $1.67 a day. They depend almost exclusively on tips from the passengers to support their families back home.

Utility cleaners are not entitled to tips, and they earn around only $545 a month. That's around $18.30 a day. 

Crew members work a minimum of 12 hours a day, sometimes more.

Norovirus Explorer of the Seas - Royal CaribbeanThey work 7 days a week. Every single day of the month. For 8 months.

When a norovirus outbreak occurs, they are pressed into duty to try and sanitize the huge ship. That involves hours and hours of extra spraying and wiping and scrubbing everything in sight.

I cannot imagine the extra work required of the cabin attendants who clean as many as 18 cabins and bathrooms a day. I don't know how these men and women clean so many cabins and bathroom when there's no gastrointestinal illness outbreak. But when noro virus strikes and the puking and diarrhea starts, there are literally millions and millions of noro infected microbes floating around in an aerosolized form. The microbes can fall into the fabric of the furniture, the duvet covers on the bed, into the carpet fibers, and all the tiny nooks and crannies of the bathroom tiles.  

When the passengers leave the cruise ship at the last day of this cruise from hell, will they tip these hardworking crew members?  Many passengers are mad and feel ripped off. They didn't obtain the vacations which they paid for with their family. They want their money back from the cruise line. Are they going to track down the public bathroom cleaners responsible for sanitizing all of the public restrooms and give them a $50 tip?

Today Royal Caribbean announced "compensation" for the passengers: a 50% refund and a 50% future credit. Is that fair? Some will accept it. Others will think that they are being mistreated again. Some people were sailing on the Explorer as a replacement cruise after the Grandeur of the Seas caught on fire last year. Are they interested in testing their luck one more time? 

Whatever you think of the cruise line's offer of compensation, remember one thing. The crew is not getting a nickel extra from the cruise line. So if you are a passenger and want to bitch, whine, moan and complain, don't forget about all of those crew members you left behind. Remember that they were the ones cleaning up all of your vomit and removing your bio-hazard bags. They are not receiving any compensation at all.  They are busy trying to get the cruise ship in shape for the next 3,000 guests who will soon board.

Explorer of the Seas Norovirus

Photo Credit: Top - Getty Images

Time Magazine: The Top 13 Cruise Ship Norovirus Outbreaks

With the Explorer of the Seas sailing back to New Jersey with almost 650 victims of norovirus related nausea and diarrhea, Time magazine just published the article Cruise Out of Control: The 13 Worst Norovirus Outbreaks on Cruise Ships.

The worst outbreak is, of course, Royal Caribbean's Explorer but the cruise line and its sister line Celebrity Cruises have the top three worst outbreaks and five of the top 13 worst outbreaks.

The passengers and crew aboard the Celebrity Mercury suffered through outbreaks on five consecutive  sailings back in 2000, including 443 sick in February 2000 and 419 in March. The Centers Norovirus Cruise Shipfor Disease Control and Prevention finally issued a rare no-sail order because the ship kept infecting the passengers and the cruise line wouldn't stop sailing.

The overall winner of Time's top 13 list is Princess Cruises which had five outbreaks on its brand alone: Crown Princess (January 2010) - 396; Crown Princess (February 2012) - 363;  Ruby Princess (March 2013) - 276; Coral Princess (February 2009) - 271; and Sun Princess (July 2012) - 216.

The disturbing thing about the list is that the Centers for Disease Control were unable to publish a single conclusion about where the norovirus came from. The public is left with the "blame game" of wondering whether the cruise ship food or water was contaminated, or the outbreak was caused by a sick galley worker, or was brought aboard by sick passengers and then spread because of inadequate hygiene.

Royal Caribbean Chairman Places Blame for Norovirus: "They're Having a Lot of Cold Up in the North"

Richard Fain Royal Caribbean NorovirusWith the norovirus controversy swirling around the Explorer of the Seas, Royal Caribbean cruise line executive Richard Fain appeared on a CNBC financial program today with host Simon Hobbs. Chairman Fain was discussing the fourth quarter 2013 profits when the issue came up of the over 600 sick passengers and crew.

Mr. Fain seemed to become quite defensive. He placed blame for what the ship doctors believe is the dreadful norovirus, saying: "They're having a lot of cold up in the north."   

Of course norovirus is not a cold, and its not caused by the cold. Far from it.

Norovirus is transmitted by fecally contaminated food or water; by person-to-person contact; and via aerosolization of the virus and subsequent contamination of surfaces. It can linger around for a week or two on surfaces and fabrics and even months and years in contaminated water.

How and why norovirus appears on cruise ships is a hotly debated topic.

Unless and until the CDC epidemiologist locates how the norovirus came on the cruise ship, it will be anyone's guess where the nasty bug came from. Blaming the people from New Jersey for bring a cold aboard the Explorer of the Seas is preposterous, but that's part of the blame game that cruise lines play.

The game plan for cruise lines is to always blame the passengers for the virus and to take the focus off of the possibility that an ill galley worker spread the virus or there were contamination problems with the food or water in the first place.

Mr. Fain told CNBC "'we screen our passengers best we can." Again, blame the passengers who slipped through the screening process, rather than saying that they screen their crew, food and water. 

Mr. Fain said his ships are "amazingly safe and secure" but he "wished he didn't have to prove it so many times."

Well if you have over 600 passengers and crew sick with norovirus puking all over the place, you have some proving to do again.  Accusing the people from Hoboken of having a cold is not going to work.

 

Visit NBCNews.com for breaking news, world news, and news about the economy

When Norovirus Strikes, Cruise Line Cheerleaders Run & Hide

The news of 600 passengers and crew members stricken with what appears to be norovirus is dominating the cruise news today. The story broke on Friday with the Centers for Disease Control (CDC) announcing that a little over 300 passenger and crew aboard the Explorer of the Seas were suffering from nausea and diarrhea. 

The number rose to over 450 by the weekend. This morning the CDC raised the number of sick people to over 600.

This story came on the heels of another Royal Caribbean norovirus case last week. The Majesty of the Seas returned to Miami the other week with passengers and crew sickened by norovirus. The story Explorer of the Seas Noroviruswas heavily reported as well.

The cruise norovirus stories seem to bring the disgusting Triumph "poop cruise" stories back to life. Hundreds of people floating around on a nasty ship jammed with people who wanted off the cruise and away from all of the vomit and diarrhea.

This morning around 4:00 AM I published my second article ("A Royal Mess") on the outbreak. I then went to the airport in Miami at 5:30 AM to meet a client. A CNN special about the Explorer's gastrointestinal illness (GI) outbreak was on a flat screen television positioned above one of the baggage carousels. Hundreds of people who had just flown into Miami watched the television as they waited for their bags. I watched them either shake their heads in disgust or laugh, perhaps nervously, as the CNN anchor interviewed a Royal Caribbean passenger who described the widespread illnesses on the sick ship.

I was familiar with this particular passenger's plight because we had exchanged tweets on Twitter about the cruise ship GI outbreak. Passengers tweeted over the weekend to anyone and everyone who would listen to stories about the ordeal. I could see that reporters from ABC, CBS and other major networks were sending messages to anyone they could find on Twitter looking for a live voice to tell the story. Reuters reported that one passenger wrote on Twitter: "I've been sick and quarantined... Everything I touch goes in a biohazard bag." A newspaper in the U.K., the Daily Mail, embedded tweets from some of the sick passengers, including a couple of tweets that I shared with one ill passenger.

The puke-fest-on-the-cruise-from-hell-story was growing and growing. It became clear that far more than 300 people were sick. The story would shortly become viral.

As usual, CNN beat their competitors in covering the story with a couple of video interviews of passengers on the stricken ship. One passenger was angry about the cruise line's disorganization. He said his last cruise with Royal Caribbean also involved widespread gastrointestinal illnesses. Another passenger complained that no one in the ship's room service would answer his calls for water, and no one told him when the quarantine was lifted.     

Where were the public relation representatives of Royal Caribbean protecting the crew's and cruise line's reputations? Where were the PR experts for the cruise industry? Royal Caribbean finally sent out a formal statement to the press but there was no one on the cruise line's twitter feed interacting contemporaneously with the sick and suffering on the cruise ship. 

The trade organization for the cruise line, Cruise Line International Association (CLIA), was asleep. Indeed, a check of the CLIA Twitter feed (@CruiseFacts) shows no tweets since December 18, 2013 - over a month! That's an eternity in the fast paced world of social media.

The CEO of CLIA, Christine Duffy, was no where to be seen. She needed to present the cruise industry's side of the story. She last tweeted on Thursday, the day before the outbreak from her handle @CLIACEO. Ironically, she last tweeted about a "great column" in Travel Weekly about the "new wave of attacks on the cruise industry" which featured a travel agent's criticism of me. (You can read my response here).

This shows a problem with the cruise lines' PR. The cruise industry PR is always late and in reaction to bad press. The cruise industry seems to be always complaining about CNN and the bad press, but it doesn't bother to interact with its aggrieved customers in real time. By the time it finally responds to bad news, there are other stories bringing even worse news. The travel writers will be pleased to write a puff piece whenever CLIA wants one, but the coverage is strictly after-the-fact. It lacks spontaneity and genuineness. There are no travel writers fast and nimble enough to react immediately when trouble comes.  

When disaster strikes, whether it's a fire, a capsizing, or just the latest norovirus outbreak, the cruise lines don't know what to do. Their twitter and Facebook pages are silent. Their executives go to the Miami Heat games. The travel agents and travel publications run and hide.

A crisis management expert, Rich Klein, just wrote a blog about the predicament facing Royal Caribbean. With the headline "Honesty Remains Lonely Word," he writes that the cruise line has active Twitter and Facebook pages "but 24+ hours into their respective crises, only customers are reporting the obvious news while the companies offer little insight into what happened."

As sick passengers lamented their cruise-from-hell on Twitter and aggressive news reporters brought their stories to an international audience, Royal Caribbean and CLIA were enjoying their weekend. No one had their hands on the wheels of the PR machine. When genuine sympathy and a quick refund were in order, the cruise industry engaged in slow motion corporate talk. Royal Caribbean has still not even mentioned whether or how it intends to compensate its sick guests for the unpleasant, aborted cruise. 

 

Photo Credit: Thomas Layer / AP Photo

A Royal Mess: Sick Count Increases to Over 600, Cruise Ends Early

The Centers for Disease Control and Prevention (CDC) has stated that over 600 people have been sickened by the gastrointestinal illness outbreak on the Royal Caribbean Explorer of the Seas, CNN reports.

The Royal Caribbean cruise ship left Cape Liberty, New Jersey on January 21, 2014 for a 10 day cruise through the Caribbean. The ship missed a stop at its private stop in Labadee Haiti after the outbreak. It sailed to San Juan to be cleaned. 

The CDC initially stated that over 300 people (281 passengers and 22 crew members) were ill. (Its official report is here with the new statistics). However, over the weekend we began to hear reports from passengers that the number Royal Caribbean Cruise Explorer of the Seas Norovirusof people suffering from nausea and diarrhea had increased to to over 450 and, now, to over 600. 

CNN quotes a spokeswoman with the CDC that more than 600 people on the ship have become ill, reporting vomiting and diarrhea. The CDC spokeswoman said 564 passengers and 47 crew members reported being ill.

Royal Caribbean is ending the cruise two days early. The cruise line will "use the extra time to sanitize the ship even more thoroughly." 

We have been contacted by guests on this ill fated cruise as well passengers from the prior cruise who became ill. 

Passengers who contacted Royal Caribbean say that the cruise line is not considering refunds of any type.

We previously reported on the incident in our article: Puke Fest Aboard Royal Caribbean's Explorer of the Seas.

There has been no official word from the CDC whether this is in fact norovirus, although the symptoms are consistent with the virus. The cruise lines invariably blame the passengers, but the CDC has never in my experience ever pin-pointed the exact source of an outbreak like this.

NBC News raises the issue whether the outbreak on the Explorer is linked to a nasty new type of norovirus known as the GII 4 Sydney strain which caused an outbreak on the Queen Mary 2.

Join our discussion on Facebook about why norovirus outbreaks occur on cruise ships

 

Disney's Crime Warning for Nassau, Bahamas: Are Passengers Staying on the Cruise Ship?

Crime Nassau BahamasToday I received something from a cruise passenger who reads this blog that I don't see very often - a cruise line providing warnings to their passengers about crime in a port of call.

We have written a number of articles recently about the high rate of crime in Nassau.  The U.S. Embassy released the warning from the U.S. State department calling the armed robbery and murder rates in the Bahamas to be "critical."

The Nassau Guardian interviewed me about the problem and I said that Nassau was "one gunshot away" from the cruise lines leaving.

We have heard that Carnival and Disney are warning cruise passengers to be careful going ashore in Nassau. This is the first actual written warning we have ever seen.

I think the warning is missing some things, like a reference to the fact that the U.S. Department of State issued an official warning and characterized the armed robbery rate as "critical."

The warning is a bit watered down too. Disney says that you need to take precautions in Nassau "as in an large city" or in any "tourist destination." The truth is that Nassau has a higher violent crime rate than any large U.S. city other than, perhaps, Detroit. Everyone knows about Detroit being dangerous. But lots of tourists are fooled into believing that Nassau is a tropical paradise.

And what on earth does Disney mean when it says use the same level of precaution like you were in "any tourist destination." Like you were in Disney World? The warning loses its effectiveness. Lots of travel agents say things like this. "Crime occurs everywhere," but that's an assurance not a warning. The truth is that crime occurs more often in certain places, like Nassau. The point is that crime in Nassau is critical. Its unlike any other tourist destinations. That's the point of the State Department warning in the first place.

As I have suggested in prior articles, we suggest that people thinking of buying a cruise to the Caribbean first read the daily newspapers in Nassau before selecting Nassau as a destination on your cruise itinerary.  The Tribune (photo, above), the Bahamas Press and the Guardian are excellent sources of information. 

The passenger who sent us the warning, a mother traveling with her children, commented:

"I have never seen such a busy port day on board the ship. Hard to find room in a pool or a chair. Looks like many stayed on board."

I'm wondering how many passengers are deciding to stay on the ship, when they reach Nassau, because of concern that their family members could be a victim of crime.

Have a thought? Please leave a comment below, or join the discussion on our Facebook page.

Disney Cruise Crime Warning in Nassau

Puke Fest Aboard Royal Caribbean's Explorer of the Seas

The Centers for Disease Control and Prevention (CDC) announced that there is an outbreak of gastrointestinal sickness of a large percentage of cruise passengers aboard Royal Caribbean's Explorer of the Seas cruise ship.

The CDC indicates that 281 passengers (9.21% of total passengers) are suffering from norovirus type of symptoms. The symptoms include vomiting, nausea, headaches and diarehhea. You can read the report here

The pro-cruise site Cruise Critic calls the problem a "small outbreak" but the truth is that 9% is a high percentage.  It is not unusual for passengers not to report the illness in order to avoid being Explorer of the Seasquarantined in the cabin or for crew members who rely on tips to keep working after they are ill. The total numbers are often under-reported.

In addition to sick passengers, 22 crew members are reportedly ill according to the CDC. 

The CDC website states that an environmental health officer and an epidemiologist will board the ship in St. Thomas, USVI on January 26, 2014 to conduct an epidemiologic investigation. 

It may be possible to determine whether the outbreak is in fact related to norovirus. But the CDC will not have any success is determining why and how the virus came aboard. There is not enough time for the CDC to conduct an exhaustive scientific analysis and, as usual, the ship will not sit idle waiting for the test results. The cruise ship will continue to sail whether the CDC determines if it is norovirus or exactly why it is on the ship. 

Earlier this week, cruise expert Professor Ross Klein indicated that the CDC reported 130 passengers and 12 crew members became ill with gastrointestinal illness while cruising aboard the NCL Norwegian Star

The Majesty of the Seas returned to Miami a week ago with 70 people reported ill with gastrointestinal illnesses.

Were the outbreaks on the Royal Caribbean and NCL ships caused by the passengers not washing their hands? That's always what the cruise lines say.

Or was it due to crew members who kept working after they became sick and causing the outbreak? Or was it contaminated food or water, which is a common cause?

We will never know. The cause of gastrointestinal outbreaks is usually a mystery on cruise ships.

 

Have a comment? Please leave a message below or join the discussion on our Facebook page - what's the most common cause of norovirus on cruise ships?  

Photo Credit: Wikipedia / Emma Jones

The New Wave of Attacks on the Critics of the Cruise Industry

Truth - Melissa PhillippeYesterday Travel Weekly ("travel industry's trusted voice") published an article entitled The New Wave of Attacks on the Cruise Industry

A vacation consultant/travel agent type and contributor to the travel magazine, Richard Turen, identified me and Dr. Ross Klein (a sociologist in Canada who has written and testified before Congress extensively about cruising) as cruise critics engaged in a "new wave" of "attacks" against the cruise lines. Mr. Turen didn't provide any examples, but he voiced his concern about what he characterizes as "unsubstantiated half-truths."

Mr. Turen has a travel site where he endlessly promotes his view of the top ten cruise lines. top 10 tour operators, top 10 secrets to traveling healthy, and so forth. His site is called, ready for this, "Travel Truth."

On Travel Truth, you can read all type of hype designed to sell cruises but not a word about crime against women and children traveling on cruise ships. 

Travel Truth is also a zealous defender of the cruise industry when things go wrong. Mr. Turen defended Carnival following the poorly maintained Triumph poop cruise fiasco, and concluded in a Travel Weekly article that there "simply is no other vacation option that can match the satisfaction level and the pure value of a cruise."  Mr. Turen even defended Costa Captain Schettino who smashed the Concordia into the rocks and killed 32 souls in an article "A SECOND LOOK AT THE CONCORDIA TRAGEDY." He bashes a maritime lawyer who criticized Costa for hiring captains who are risk takers like the disgraced captain. 

Yesterday I promised to publish a reply to Mr. Turen's article which would include some context and perspective to his comments.

Here it is:

First, there is nothing remotely "new" about my views of cruising or about what Mr. Turen characterizes, dramatically, as new "attacks" on the cruise lines. 

I switched from being a cruise ship defense lawyer to becoming an advocate for passengers and crew Cruise Ship Crimesmembers in the mid to late 1990's.  I've spent a lot of time disclosing incidents of crime which the cruise lines try to sweep under the rug.  Dr. Klein started compiling cruise information in the late 1990's dating back to the 1960's. He has been operating his informative web site since as early as January 2002. I started my blog in 2009 with the motto "everything cruise lines don't want you to know."

There are no "new attacks" on the cruise lines at all, as far as I am concerned. It's the same type of observations from Dr. Klein and the same old criticisms from me for the past decade, at least. The only thing relatively new is the proliferation of the methods of delivering information to the public. Twitter (we have over 11,500 followers) and Facebook (we have over 92,000 fans) deliver my opinions far faster and further than ever before.  

So let's turn to Mr. Turen's comments.

Mr. Turen says that I have "appeared on every major news outlet and frequently testifies before Congress." Well, the first part of the sentence is 100% accurate; I have appeared on pretty much every network and cable news outlet possible. Lord knows I have tried.

But the second part of his sentence is 100% wrong. I have never testified before Congress. There have been several Congressional hearings which have featured our clients. Five of our clients, primarily sexual assault victims, have made submissions and testified before both the House and the Senate, but not me.

Now, that's petty criticism on my part, I suppose. But if you are going to criticize someone for "unsubstantiated half-truths," you better do your homework and make certain that your representations are 100% substantiated and truthful. 

Cruise Ship NorovirusMr. Turen raises 5 major issues I have discussed in some of my prior 1,800 articles. I'll briefly address each issue, so you can read the substance of my comments and understand why they may be relevant to your family's decision whether to cruise. 

Cruise ships are "floating vomitoriums."  Norovirus, e-coli and other gastrointestinal outbreaks are regularly covered on this blog. We do not handle noro cases and will not represent passengers sickened with GI illnesses. Why? Because it is darn near impossible to prove where the virus originated. The ships sail in and out of port so quickly and never interrupt their itinerary to permit the CDC to conduct meaningful epidemiology testing. So why do I write about it? I find the issue to represent a microcosm of the larger cruise dynamic. The primary cause of norovirus is contaminated food or water according to the FDA and the CDC, but cruise lines insist that it's the unsanitary passengers who bring the nasty virus aboard and don't wash their hands. Meanwhile the CDC has documented many instances where ill crew members who handle food continue to work in the galley and dining rooms after they are ill because they rely on tips. I also must admit that it's fun to watch the Cruise Critic fans and travel agents turn red in the face trying to convince me that it's just the dirty fingers of the passengers causing all of the fuss. Is a "floating vomitorium" an unsubstantiated half-truth? Just ask the thousands of cruise passengers aboard the Celebrity Mercury who were sickened with norovirus during numerous consecutive sailings over the course of a month. The CDC finally shut the ship down because the cruise line wouldn't stop sailing and infecting a new round of guests. Celebrity later sold the sick, old ship. 

Disney is the world's "worst cruise line." After a 34 year old Disney waiter molested an 11 year old girl while the cruise ship was still in a U.S. port, and was caught red-handed on CCTV, did Disney promptly report the crime to the port police or the sheriff's office or the FBI? No, the Magical Kingdom sailed the ship (together with the crime scene, the assailant crew member and the victim) out Disney Cruise Line Pervertof the jurisdiction to Nassau where the local police could have cared less and Disney knew it. Case closed. Disney then flew the pervert back to India. The "worst cruise line?" You bet. This story was my number 1 most outrageous cruise story of 2013

Did Mr. Turen or Travel Weekly write about this crime and Disney's outrageous conduct? Of course not. The only time Travel Weekly writes about cruise crime is puff pieces like this one, where pro-cruise writers interview only cruise lines and cruise trade organizations and end up with what read likes a cruise line press release saying crime is rare.

Here's what Mr. Turen has to say about Disney: Disney at sea "is just as professional, elegant, and genuinely family friendly as Disney on land. For the majority of guests, as always, Disney will exceed expectations. It clearly exceeded ours."

"Cruise lines are a perfect place to sexually abuse children." This was one of the ten reasons I cited back in 2009 to perhaps consider taking a vacation other than a cruise. Congressional staffers have told me over the last five years that the cruise lines are obsessed with making certain that there is never a law requiring the cruise industry to disclose sexual crimes against children (no names or details of course, simply that the victim was a child). No cruise line has ever disclosed that a single child was molested. The cruise lines know that children have been raped and molested in cabins, hallways, crew quarters and in child care facilities. It's the cruise industry's nastiest secret. The Disney cover-up regarding the 11 year old girl is just one example. Dr. Klein has written and testified about this disturbing subject, but I have never read an article published by Travel Weekly or Mr. Turen which has touched upon crimes against children on cruises. That would be bad for the travel industry, wouldn't it? And it would be hard for a travel publication to sell advertisements for the cruise lines too.    

"Carnival, Royal Caribbean and NCL are corporate felons." Evidence that a party to litigation has been convicted of or pled guilty to a felony, or a crime involving dishonesty, can be disclosed to a jury who can take that into consideration in determining whether that party has a propensity toward dishonesty. This is one of the few things I remember from law school over three decades ago.  All of the major cruise lines based in Miami, Carnival, Royal Caribbean and NCL, have pled guilty to lying to the U.S. Government, federal prosecutors, the Coast Guard and even the U.S. Attorney General. Think that these cruise lines, who are all corporate felons because of their lying ways, will be transparent to you when your children are molested? Jurors are entitled to be informed about felony convictions of corporations. Shouldn't you be too? 

"If you are retired or a child, the cruise line considers your life worthless." There is an old, archaic law called the Death On The High Seas Act (DOHSA)(1920) which prohibits the recovery of emotional damages (grief, sadness, bereavement, pain, suffering, mental anguish, etc.) when a loved one dies at sea. All that is potentially recoverable is financial losses (lost wages for example).  But if the cruise line or their doctors kill a child or a retiree, there are no lost wages. What can you recover? Zilch. Cruise lines are motivated by financial consequences. But dead children have no consequences (no wonder Mr. Turen states in his article that a child who drown in a Carnival pool without a lifeguard was of no significance to the cruise line). Legislation has been introduced to amend this unjust law, but the cruise lines have lobbied hard to keep it on the books. The cruise lines love DOHSA, because if you are retired or a child your life is worthless in the eyes of the cruise industry and their insurance companies. The cruise lines have spent millions making certain your family doesn't get a dime in death cases. This was the first issue I ever wrote about on this blog.  

Is this another "unsubstantiated half-truth?" Nope. Just another part of cruising that travel writers like Mr. Turen never write about and travel publications like Travel Weekly never publish. They prefer you not know.

Travel WeeklyA year and one-half ago, Mr. Turen wrote an article for Travel Weekly about crime in ports of call, stating that he would never warn a client if that meant "destroying the dreams of others as they try to complete whatever worldwide destination their bucket list might contain."  

I'm all for bucket lists, but not at the expense of a child killed or molested and the cruise line assisting the pervert escape justice or hiding the truth.  Mr. Turen's fanciful top-10-best-cruise-ships view of cruising, and his success making money selling such illusions, seem to me to be based on keeping the real truth away from the traveling public. 

This myth is perpetuated by pretending to be the only source of "travel truth" and attacking those who offer real-life stories about norovirus, molested children, outlaw cruise ships, and "family" cruise lines that really don't care about your children.   

 

Credits:

The Truth - Melissa Phillippe

Travel Weekly - Travel Weekly

Coast Guard Medevacs Injured Passenger From HAL Veendam

Veendam Cruise ShipThe U.S. Coast Guard Sector in San Diego sent a helicopter to a cruise ship approximately 150 miles west of San Diego yesterday (January 23rd).

The Defense Video and Imaging Distribution Services reports that a 69-year-old woman fell down a stairwell and suffered head injuries and internal bleeding.

The video was taken by U.S. Coast Guard Petty Officer 1st Class Henry G. Dunphy.

The name of the cruise ship was not released. However, an AIS tracking site indicates that the Holland America Line Veendam turned around and began heading back toward San Diego.

You can watch the helicopter land after transporting the injured woman from the HAL ship.

The Veendam was last in the news when an elderly woman went overboard earlier this month. 

Photo Credit: Holland America Line via L.A. Times 

 

Travel Weekly: "The New Wave of Attacks on the Cruise Industry"

Travel Weekly published an article today entitled The New Wave of Attacks on the Cruise Industry. It was written by a contributing editor, Richard Turen, who runs a travel agency and a marketing group.

Its an interesting article which discusses who Mr. Turen views as the critics of the cruise industry.

He discusses cruise expert Ross Klein, a professor in Canada, who has testified before Congress several times about man overboard cases and crime against children on ships. Dr. Klein also operates the website CruiseJunkie which is the definitive compilation of most everything which goes wrong while cruising.  

Travel Weekly Richard TurenHe also discusses me and rewards me as the "king of anti-cruise tirades" and the "most visible critic of the industry."

Here are a few sentences from Mr. Turen's article:

"To give you a flavor of Walker's site, let me quote some of the reasons he does not recommend cruise vacations:

  • 'Cruise lines are a perfect place to sexually abuse children.'
  • 'Carnival, Royal Caribbean and NCL are corporate felons.'
  • 'If you are retired or a child, the cruise line considers your life worthless.'

Jim Walker has appeared on every major news outlet and frequently testifies before Congress. So his impressive background and litigation record against cruise lines must be taken seriously. His goal is clearly stated on his website:

'If travel agents are going to hawk cruises by advertising all the reasons why you should take your family on a cruise, trust us that we will provide you with the other side of the story.'

Check back on our blog later this afternoon. I'll publish my response to Mr. Turen's article and place some of his comments in context and perspective. He has raised some interesting issues which deserve discussion and a larger audience.

January 24 2014 Update: Don't miss reading our response to the Travel Weekly article.

 

Photo Credit: Travel Weekly

Cruise Critic Rips Off Cruise Law Article

Two and a half days ago, a cruise passenger on the Carnival Magic emailed us and told us that: (1) the ship was delayed returning to Galveston by fog (2) a fire had apparently broken out on deck 11 causing smoke and ending up with the hallways drenched with water, and (3) a Coast Guard helicopter medevaced an ill passenger from the cruise ship.

The email from the Carnival passenger came to me early Sunday morning shortly after 7:30 AM as the ship waited for the flog to lift and I waited for my first cup of coffee. We emailed Carnival for confirming information, and then published our article around 1:00 P.M. We included Carnival's comments that a fire allegedly didn't break out and that the smoke was caused, as Carnival says, by an "overheated electrical component." Carnival also confirmed the Coast Guard helicopter medevac.

We have heard Carnival public relation tweets before that electrical fires causing smoke were not really fires

Cruise Critic - Cruise Industry ShillYou can read our article here: Fire, Fog & Medevac Mar Cruise Aboard Carnival Magic.

Today, two days after we published our article, Cruise Critic published an article entitled: Smoke Scare Onboard Carnival Cruise Ship. The Cruise Critic article discussed the smoke versus fire issue and mentioned that a cruise passenger was medevaced Saturday afternoon and fog caused a delay in the ship getting back to Galveston.

The Cruise Critic article relied on information we released (and spun the story in favor of Carnival) without any credit for the story to us. 

It is the norm in reporting and the world of social media to acknowledge sources of information. For example, when the Daily Mail in the U.K. (one of the most widely-read internet newspapers in the world) writes a cruise story which we break, it will cite us and link to us. You may think that the Daily Mail is sensational, but linking to sources is what reputable, professionals do. For example, read this Daily Mail article based on information in our blog which we broke after a cruise passenger emailed us. 

One thing that we take seriously here at Cruise Law News is being 100% accurate and transparent in crediting the right people and organizations responsible for breaking news stories. None of our stories ever go out without a credit. It does not matter if it's our rival law firms. If someone had a big verdict against a Miami-based cruise line, we report it. We name the lawyer and include a photograph. No other law firm does that.

If Cruise Critic, USA Today's CruiseLog, Cruise Currents, CruiseMates or who-know-who breaks a story, we will of course name them and provide a link to their site.

Cruise Critic is a site we have openly acknowledged is the number one blog covering the cruise industry. I have also published rankings showing Cruise Critic is the number one blog covering cruising. 

But it is also a dishonest organization, in my opinion.

Owned by the Expedia travel company, Cruise Critic is often seen as a cheerleader for the cruise lines. We have criticized it for deleting comments on its message boards and censoring members who write about events embarrassing to the cruise industry. It heavily moderates its message boards. It's the first to write a puff piece for the cruise lines when they need some good news. It's also known for being a shill for the cruise lines.

Many people criticize us for writing about negative cruise stories and having a vendetta against Carnival and Royal Caribbean. You may not like our opinions. Readers should take our articles with a grain of salt. After all, our motto here is "everything the cruise lines don't want you to know."  We are often on television, cable news, radio and in newspapers sending our view of cruising out into the stratosphere. We know it is irritating to the hard core cruise fans.

You can disagree and criticize us for our opinions, but you cannot ever fault us for being anything other than honest in crediting the sources of our stories.

Cruise Critic, on the other hand, is not transparent. It takes credit for other's information. It can be a shill all it wants. But it should not take credit when it is not due.

I suppose, from that perspective, it is the perfect publication to cover the far-from-transparent cruise industry. 

To the Chagrin of Travel Agents, CNN Videos Keep Pressure on Cruise Lines

On Twitter today, a travel agent bemoaned that a video entitled "Cruise Ship Nightmares" was airing. What particularly perturbed the travel agent was the fact that the CNN video first aired last summer and was recirculating as fresh news.

This particular video was well produced and quite provocative. Images of burned cruise ships and passengers sleeping out on mattresses on the decks, with the caption "Keeping Secrets on the High Seas - Crashes, Fires, Stalls Plague Secretive Cruise Industry."

I remember this video well. I was interviewed in it.

I had an opportunity to talk about a number of issues which the cruise lines and many travel agents CNN Cruise Disastersdon't want the public to know. Like the fact that Miami-based cruise lines, such as Carnival and Royal Caribbean, are incorporated in places like Panama and Liberia and register their ship in other foreign countries like the Bahamas to avoid all U.S. taxes, labor, wage and safety laws.

So when a fire breaks out or a rape occurs on these cruise ships flying the flag of the Bahamas, it's this little island which is incapable of keeping its own citizens safe that is responsible for investigating what occurs on cruise ships full of U.S. citizens.

It would be a joke if it was not so disgraceful.

My favorite CNN video involved Silversea Cruises caught hiding trolleys of perishable food down in the crew quarters in an effort to bamboozle sanitation inspectors for the Centers for Disease Control & Prevention (CDC). Crew members complained to us about this nasty practice. We told them to notify the CDC about the cruise line scheme. We involved CNN after the haughty cruise line refused to communicate with us. The CNN video told the story beautifully.

CNN's video of the Carnival Triumph disaster revealed that Carnival knew that there were major problems with not maintaining the ship's engines and fuel lines but the cruise line intentionally sailed when the cruise ship was unseaworthy.

Other CNN videos worth watching: 

Grandeur of the Seas fire;

Norovirus Sickens Passengers Aboard Royal Caribbean Majesty of the Seas;

Who's Keeping Passengers Safe? 

You can complain all you want that CNN covered the Carnival "poop cruise" 24 hours a day, it seemed. But the coverage was thorough and the specials are excellent. People love to watch them. That's why CNN plays them over and over.

So the next time that a ship catches on fire, or become disabled, you can bet that CNN will be covering the story.

And this travel agent will be complaining loudly.  

Fire, Fog & Medevac Mar Cruise Aboard Carnival Magic

Carnival Magic MedevacThis morning at 7:39 AM, I received the following information from a passenger on the Carnival Magic returning to port in Galveston:

"We sit outside the harbor in the fog this morning. Last night the coast guard had to airlift a passenger for medical reasons and yesterday morning we had a fire. Deck 11 forward. The crew says it was not a fire but hot electrical. Smoke was coming down to other decks, there is water and wet floors up there so they can call it what they want . . . Pic of the chopper attached."

We are also told Carnival had fans and machines out on deck 11 and there was standing water in the halls. One passenger said "it might have just been a hot circuit but they sure used a lot of water, which made no sense on electrical."

Passengers are now disembarking from the cruise ship.

Does anyone on this cruise have information, photos or video to share?

Please leave a comment below, or join the discussion on our Facebook page.

Carnival's response:

"On Saturday morning aboard the Carnival Magic, there was a smell of smoke reported along a guest corridor. The issue was identified as an overheated electrical component within an air conditioning vent located within a guest stateroom. There was no fire. The issue has since been fixed. Guests were kept apprised of the situation with announcements over the ship’s public address system and shipboard staff were positioned in the area where the smoke was reported to advise guests and answer any questions.

Additionally, on Saturday afternoon, the ship rendezvoused with a U.S. Coast Guard helicopter to airlift a guest in need of immediate medical attention. The guest was taken to a shoreside medical facility for further treatment.

Carnival Magic was on a seven-day cruise to the Caribbean that returned to its home port of Galveston earlier this morning."

ABC 20/20 Program "Controversy Around Man Overboard Systems"

Last night, ABC 20/20 aired a program about t