Celebrity Cruises' Mercury Returns to Port with 182 Sick Passengers - Sailing Postponed

The Centers for Disease Control (CDC) reports that Celebrity Cruises' Mercury cruise ship has returned to Charleston, South Carolina with 182 ill passengers. 

According to its web page "Investigation Update on the Mercury,"  t'he CDC reports 182 of 1749 passengers (10.41%) are ill with diarrhea and vomiting, and 14 of the 850 crew (1.65%) are sick.

With the sick passengers disembarking, another 1,800 passengers are boarding.  (I wonder whether the cruise ine discloses to the new passengers which cabins had sick passengers in them?) 

Cruise Ship Norovirus

The Mercury has experienced more than its fair share of problems in the last month.  There was a report of carbon monoxide poisoning on February 13th when the cruise ship returned to Baltimore.  After the ship re-positioned to Charleston, its inaugural cruise from that port resulted in over 400 passengers coming down with the dreaded norovirus

The ship was delayed a day until February 26th for what the cruise line calls "enhanced cleaning," and we questioned "Will the Celebrity Mercury Infect Another Round of Passengers?"

Now close to 200 people another passengers and crew have fallen ill.   

The most troubling information is that the CDC reports that the "causative factor" (i.e., whats causing the sickness) is "unknown." 

Norovirus can be caused by sick passengers coming aboard, or sick crewmembers greeting the passengers or, more concerning, infected food and/or water supplies.  The cruise supporters always blame the passengers for not washing their hands - which may be the case.  But the issue whether there is a problem with the cruise ship cannot be excluded.  Many people refer to Cruise Ship Sickness - Norovirus - Ill Passengers - Sick Crew norovirus as the "cruise ship sickness."

If the potable water or food have norovirus particles, all of the external cleaning in the world is not going to make a difference.  It only takes a few fecal particles in the food, drinking water or shower.

USA Today reports that the Mercury's departure today is delayed for another round of "enhanced cleaning."  

But without determining the "causative factor" and determining whether the passengers, the crewmembers, or the food and water supplies are spreading the virus - it seems like the cruise line is shooting into the dark.

Stay tuned. 

 

Health Tips: @OrlandoChris has some helpful precautions to help prevent the spread of the infection.

 

Credits:

Cruise desserts     nbnpress.com

 

Additional Passengers Sickened on Mercury Cruise Ship

Celebrity Cruises is again reporting that at least 55 passengers have fallen ill on its Mercury cruise ship with norovirus-like symptoms. 

In a prior article we questioned: Will the Celebrity Mercury Infect Another Round of Passengers?

Here We Go Again

A local news source in South Carolina, the Palmetto Scoop, reports on the latest cruise Cruise Ship Norovirus - Sick Passengersship sickness in an article entitled "Sickness Again Plagues Charleston Cruise Ship:" 

The crew of the Celebrity Cruises “Mercury” ship, which docks in Charleston, thought they had thoroughly sanitized the vessel after nearly one-quarter of the 1,800 travelers came down with a norovirus-like illness on their last voyage. 

Turns out they didn’t do a very good job.

The Mercury ship set sail from Charleston on Saturday and within days, dozens of passengers became sick.  As of Friday, 55 of the 1,880 travelers had fallen ill with the norovirus stomach bug.

Norovirus is a disease common to cruise ships because it is highly contagious and affects confined communities. The unpleasant disease usually runs its course after a day or two and spreads through food, water, or person-to-person contact.

Celebrity Cruises has based the Mercury in Charleston, South Carolina where officials have reported twice as many cases of norovirus as normal this winter. The Associated Press reports that the virus may have come aboard the cruise ship by passengers, crewmembers or infected supplies.

 

 

 

 

 

Celebrity Cruises is owned by Royal Caribbean Cruises whose cruise ships have experienced a large number of norovirus cases this season. 

Other Royal Caribbean Cruise Ships Experiencing Widespread Illness

The Huffington Post reports that at least 310 passengers were sickened aboard Royal Caribbean's Vision of the Seas. A spokeswoman for the Brazil's National Agency for Sanitary Vigilance stated that the sickness was caused by "some kind of food poisoning aboard"  the cruise ship.  Earlier this week, Brazil ordered all 1,987 passengers and 765 crew members to remain on the ship anchored near Rio de Janeiro.  The passengers were just recently permitted to leave the ship. 

Royal Caribbean's Jewel of the Seas and Celebrity Cruises' Millennium cruise ships have also reported of a large number of ill cruise passengers. According to the Centers for Disease Control (CDC) 102 passengers and 14 crewmembers suffered gastrointestinal illness on the Jewel of the Seas, and 157 passengers and 23 crewmembers became ill on the Millennium

You can track cruise norovirus cases via the CDC has a web page which tracks "Outbreak Updates for International Cruise Ships," although not all cruise illnesses are required to be reported to the CDC.  For example, the recent outbreak of illness on the Vision of the Seas was not reported to the CDC. 

For other information about norovirus on cruise ships, consider reading Cruise Ship Norovirus - Clean the Damn Toilets!

 

Video:          WCSC (AP)

Can Sick Cruise Ships Cause Norovirus Outbreaks in Ports?

A headline in the NoroBlog intrigued me - "Cruise Ships Causing Norovirus Outbreaks in Ports?" - indicating that norovirus is "often associated with cruise ship sickness."  The article also raises the question whether cruise ships can infect the local port communities. 

The cruise industry's PR people have been fighting the connection between norovirus and "cruise ship sickness" for many years.

Sick Cruise Passengers - Norovirus - Sick Cruise Ships Last week the cruise industry's trade organization, Cruise Line International Association (CLIA), wrote a letter to the Daytona Beach News Journal complaining that a writer made a connection between the virus and cruise ships and concluded that this is an illness that happens "often" on cruise ships.

CLIA's letter to the editor stated: "the overwhelming majority of norovirus outbreaks take place at land-based locations, such as schools, day care centers, hospitals and nursing homes."  The one comment to the letter, from a passenger on the norovirus infected Queen Victoria cruise ships, dismissed the letter as "more cover-up from the cruise spokes people."

CLIA has made the "its-a-lot-worse-ashore" argument before.  But arguing that it has a better record than day care centers and nursing homes seems counter-productive to the cruise line's image.  Of course day care centers with a million kids who have not mastered the art of going to the toilet and washing their hands and then wipe their runny noses all over the toys are going to be a hotbed of viruses.  And anyone entering a nursing home filled with incontinent geriatrics can instantly smell feces entering the facility.

The Food Poison Journal (affiliated with the Noroblog) reports that "outbreaks of gastrointestinal illness, and norovirus in particular, are not new to the cruise industry.  In fact, the phenomenon prompted the CDC to create and oversee a "vessel sanitation program (VSP)." 

Arguing against the label "cruise ship sickness" is a waste of time.  The real debate should be whether sick cruise ships pose a health hazard to the local port communities.

In the past six weeks, the United States considered blocking the arrival of the Queen Victoria because of a norovirus outbreak - U.S. to Block Arrival of Queen Victoria After Norovirus Outbreak?  - and a week earlier the U.K. considered impounding the Balmoral cruise ship because of a similar outbreak -  "Cursed Cruise Ship" Balmoral At Risk of Being Impounded As Hundreds More Suffer Vomiting Bug.

Norovirus - Sick Cruise Ships The South Carolina Post and Courier ran an interesting article "Norovirus Confirmed Aboard Mercury" which reported on the concern that the Celebrity Mercury cruise ship - with over 400 norovirus infected passengers - could infect people living in Charleston.  

The newspaper reports that Katie Zimmerman, a project manager with the Coastal Conservation League, received frantic calls and e-mails from residents concerned not only about infected passengers entering the city but also about trash from the ship entering local waters.

Cruise ships like the Mercury can dump completely untreated sewage 12 miles offshore.  Although the article concludes that waste from the Mercury poses no risk to marine life or people who eat local seafood, there is a risk of contaminated water infecting shellfish which filter-feed. 

In this day and age, it is barbaric to think that hundreds of CLIA cruise ships routinely dump human waste into the sea.  Cruise lines dump waste because they register their cruise ships outside of U.S. jurisdiction in places like Liberia and Panama which don't care what the cruise lines do. 

The thought of a cruise ship like the Mercury dumping hundreds of thousands of gallons of norovirus infected feces just 12 miles offshore South Carolina is particularly disgusting. 

Even the worst run child care facilities and nursing homes don't do that.

 

Credits:      

Sick cruise passenger           Bill Mahler's Food Poison Blog

Cruise Cleaners              Telegraph.co.uk  "Cruises: Norovirus Questions & Answers

Celebrity Cruises Postpones Cruise From Charleston After Massive Norovirus Outbreak On Mercury Cruise Ship

The departure of Celebrity Cruises' Mercury cruise ship, scheduled for today, has been delayed so that the cruise line can make a last ditch effort to try and kill the norovirus which sickened over 20% of the passengers and crew during its last cruise. 

Celebrity is offering vouchers to accommodate the passengers or staying overnight in Charleston.

Celebrity Cruises - Norovirus - Mercury Cruise Ship - Sick Ship?The ship is now scheduled to depart on Saturday at 5 PM.

A large number of newspapers and blogs are covering the plight of the sick cruise ship.  The highly respected Food Poison Blog by super-lawyer Bill Mahler covers the problem in an article "Over 400 Sickened with Norovirus on Cruise."  NPR (my favorite) has even gotten involved with a story entitled "Stomach Flu Hits Caribbean Cruise Ship."

Celebrity Cruises president Daniel Hanrahan issued a statement: "I would like to apologize for the inconvenience this delay will cause our guests on Celebrity Mercury's next sailing . . . the extra time we are taking to sanitize the ship will help prevent any illness from affecting the next cruise."

Let's hope so.

 

February 27, 2010 Update:

Passengers who live more than a 2 hour drive from Charleston arte staying in area hotels paid by the cruise line, and credited $50 for expenses incurred.  According to the Post and Courier, the cruise's itinerary was shortened by a day, with a call in Key West canceled. Passengers who sail today will be given on-board credit for two-days worth of their fare and a 25 percent discount on future Celebrity cruise bookings

 

Read other Cruise Law News articles regarding the sick Mercury cruise ship.

 

Interested in other cruise - norovirus articles?  consider reading:

Cruise Ship Norovirus - Clean the Damn Toilets! 

Cruise Ship Bathrooms, Norovirus and Medical Care

"Cursed Cruise Ship" Balmoral At Risk of Being Impounded As Hundreds More Suffer Vomiting Bug

U.S. to Block Arrival of Queen Victoria After Norovirus Outbreak?

 

 

Credits:

Mercury cruise ship and passengers             AP (Mic Smith) via Washington Post 

Will the Celebrity Mercury Infect Another Round of Passengers?

Around 450 passengers and crew are sick with nausea, vomiting and diarrhea aboard Celebrity's Mercury as the ill cruise ship completes its inaugural cruise to the Caribbean from the port of Charleston, South Carolina.  The cause of the illness is unknown.  The cruise ship will sail again from Charleston tomorrow, and many new passengers don't want to set foot on the ship.

This is not what the city of Charleston or the thousands of passengers who paid for a relaxing cruise to the Caribbean bargained for.  

The media is focusing on this nauseating story. The Baltimore Sun has an article "More Than 400 Sick Aboard Celebrity Mercury Cruise Ship" (the comments are brutal).  The Consumerist's headline says it all: "Caribbean Cruise Ship Turns Into Diarrhea Nightmare Vessel." 

Cruise Ship Sickness - Norovirus - Pepto Bismol?In ABC News' story "400-Plus Passengers Get Sick on Cruise," the cruise line's PR spokesperson, Cynthia Martinez, says that the ship doctors are giving passengers anti-nausea and diarrhea medication such as Pepto-Bismol . . . "   

Pepto-Bismol?  

The cruise line is in overdrive trying to clean the cruise ship. The web site of a local news station in Charleston carries the story "Mercury Crews Scramble to Clean Cruise Ship."  The ship's crewmembers are "conducting some 'enhanced cleaning,' according to Ms. Martinez. 

"Enhanced cleaning?"  What the heck does that mean?  And what exactly are they cleaning?

The cruise line has not even established the type of pathogen or virus involved and its source.  Large scale sickness like this on a cruise ship can come from numerous sources - such as a contaminated water supply, improperly prepared food, or norovirus in bathrooms. The Norovirus Blog reports that cruise ship norovirus outbreaks are linked to the ship's bathrooms, and we addressed this issue last year in our blog "Cruise Ship Norovirus - Clean the Damn Toilets!"

But so far, there is no indication that norovirus in the ship's bathrooms is the culprit.  If the ship's water supply is contaminated, all of the external cleaning in the world is not going to eradicate the problem.

And at this point, it does not look like the cruise line knows, or at least it is not disclosing the source of the problem to the public or the next 1,800 passengers who are boarding the cruise ship tomorrow.  Instead, the cruise line is implying that its the passengers who are the problem because they are not washing their hands, rather than the ship which is infecting the passengers.    

This week our office has received a number of inquiries from passengers who are frightened to sail on the Mercury tomorrow.  They wonder whether they can cancel their cruise and get their money back.  Unfortunately, the cruise line's lawyers have spent years crafting terms and Celebrity Cruises - Mercury - Sickness - Illnessconditions in the passenger tickets which protect the cruise line, not the consumer.  And if the passenger has travel insurance, the insurance company probably won't pay if the passengers cancel because they are not sick (yet) and the cruise ship will sail again tomorrow, come-hell-or-high-water.    

The cruise line is promising to give sick passengers a voucher "based on the number of days a guest is isolated divided by the total of cruise fare paid."  Huh?  These nice people are sitting on a crapper in their cabins, vomiting into a waste can on their lap.  All they get is a voucher for partial payment for another cruise?  That's a crappy deal, excuse the pun.

What a predicament for these folks.  Tomorrow, the cruise line will unload the 1,800 passengers from the Mercury and load another 1,8000 back on.  And the Mercury will set sail again, this time for a 10 day cruise to Mexico, Belize, the Bahamas, and Key West. 

We wish the passengers luck.

And don't forget to take a large bottle of Pepto-Bismol with you . . .

 

February 25, 2010 Update:

The Washington Post reports that the CDC is confirming the presence of norovirus on the cruise shp.  

Our prior article on the Mercury's history of shipboard illnesses: Stomach Bug Hits Celebrity's Mercury Cruise Ship Again

February 26, 2010 Update:

Celebrity Cruises Postpones Cruise From Charleston After Massive Norovirus Outbreak On Mercury Cruise Ship

March 4, 2010 Update:

The Baltimore Sun reports that "about 55 guests have been treated for gastro-like symptoms" on the Mercury cruise ship.

 

Credits:

Pepto Bismol     Shakespeare's Monkey (fark.com)

Itinerary                Celebrity Cruises  

Stomach Bug Hits Celebrity's Mercury Cruise Ship Again

Sick passengers - Celebrity Mercury Cruise Ship The Associated Press reports that hundreds of passengers have fallen ill with a stomach ailment aboard the cruise ship Mercury, operated by Celebrity Cruises, which is sailing in the Caribbean.

Over 300 of the 1,800 passengers are experiencing upset stomachs, vomiting and diarrhea. Another 25 or so crewmembers are also ill. The Mercury left Charleston, South Carolina on February 15th and this is the first cruise from Charleston.

The PR person for Celebrity / Royal Caribbean stated that the cruise ship's medical facilities were "overwhelmed" and another doctor and nurse boarded the Mercury in St. Kitts.

The cruise line did not report what virus or pathogen was involved, but the cruise ship dropped samples off in Puerto Rico for testing. The ship is scheduled to return to Charleston on Friday.

The Centers for Disease Control (CDC) recorded two outbreaks of gastrointestinal illness on the Celebrity Mercury last year. The CDC investigated outbreaks on the Celebrity Mercury in  January and February 2009.

The CDC has a web page which tracks "Outbreak Updates for International Cruise Ships."

Celebrity's Mercury was in the news just last week when a Hazmat team and ambulances arrived at the port in Baltimore after 6 crewmembers became ill after inhaling fumes while welding on the cruise ship. The crewmembers may have poisoned due to carbon monoxide as reported in the press, although there was no carbon monoxide detected when the cruise ship arrived in port the following day. The cruise ship then repositioned to Charleston for this cruise.

We reported on the incident - Carbon Monoxide Poisoning Reported Aboard Celebrity's Mercury Cruise Ship.  There has been no follow up stories on the cause of the illnesses or the condition of the sick crewmembers.

February 24, 2010 Update:

Will the Celebrity Mercury Infect Another Round of Passengers?

 

Credits:

Artwork          Maxim magazine

Carbon Monoxide Poisoning Reported Aboard Celebrity's Mercury Cruise Ship

Carbon Monoxide - Celebrity Cruises - Mercury Cruise ShipMultiple news sources are reporting that six crewmembers on Celebrity's Mercury cruise ship at the Port of Baltimore are being treated for exposure to carbon monoxide. 

Fire rescue officials took the the six crew members  to local hospitals. 

According to WBAL TV in Baltimore, the Baltimore fire department spokesman Chief Kevin Cartwright said crews responded to the scene at about 11:30 a.m. Saturday to treat the victims.

Cynthia Martinez, the PR spokesperson for Royal Caribbean Cruises (the parent company of Celebrity Cruises) issued a statement that crew members were performing a welding operation on board the ship inside the engine room Friday. The members began to report respiratory problems and other medical issues after they completed their work and reported to the ship's medical facility.

A local ABC station reports that "at least 5 medical units, a Hazmat team, and an EMS Commander are currently at the scene treating the victims and taking carbon monoxide readings to Mercury Cruise Ship - Celebrity Cruises - Carbon Monoxide determine the air's quality."

The cruise line PR spokesperson also said: "Out of an abundance of caution, the ship staff contacted city fire and rescue, which responded Saturday to treat the 6 crew members and transport them to hospitals."   Ms. Martinez claims that all six crew members were walking when they entered the ambulances to go to the hospitals. 

The TV station in Baltimore also reports that a Hazmat crew is trying to determine where the leak was coming from.

Update February 14, 2010:

One of the writers at the online cruise community CruiseMates.com brought the following article to my attention: "6 Workers Sickened On Cruise Ship In Baltimore" written by the AP and published on the web site of a local CBS affiliate WJZ in Baltimore. The article contained the photo below.  It has  a little more detail and indicates that the Hazmat team did not find carbon monoxide on the ship: 

Carbon Monoxide Poisoning - Mercury Cruise Ship - Celebrity Cruises"Baltimore City Fire and hazmat officials went on the ship and tested for CO and found nothing."

This does not appear particularly surprising, because the testing was done 12 to 18 hours after the suspected exposure.

Cynthia Martinez, the PR spokesperson for the cruise line, is attributed saying that the Mercury cruise ship can hold a couple thousand passengers.  The cruise ship was heading to Baltimore at the time of the incident. She indicated that the six ill six workers had been working in the engine room, welding pipes with welding gear Friday night at the time of the suspected exposure.

There have been no reports by the hospitals or the cruise line regarding the current medical condition of the ill crewmembers.  

The Mercury was cleared to sail to South Carolina and has no passengers are on it until they board in Charlston. 

 

 

Credit:

Celebrity Cruises' Mercury cruise ship        Baltimore Sun

Hazmat photograph               AP  / CBS Baltimore affiliate WJZ 

Passenger Reported Overboard from Celebrity's Solstice Cruise Ship

Professor Ross Klein's CruiseJunkie website reports a passenger is missing from the Solstice cruise ship, operated by Celebrity Cruises.  Another passenger notified the CruiseJunkie website Missing Cruise Passengerthat a passenger may have jumped from the cruise ship on November 6th:

I'm a passenger on Celebrity Solstice between Santorini and Naples. At 9PM local time tonight, a female passenger jumped purposefully from Deck 14. She has been identified by the crew but the name not released. The coast guard are conducting a search but she has not been found as yet.

No other information is available from newspapers or on line media sources at this time.

Assuming this information is accurate, this is the 125th passenger who has gone overboard from a cruise ship or ferry since 2000, based on Dr. Klein's data.

November 8, 2009 - 9:30 a.m. Update:

The passenger remains missing.  Professor Ross Klein's website CruiseJunkie received the following message from another passenger aboard the Solstice:

Solstice searched in the darkness with spotlights for 10 hours assisted by at least one more cruise ship as well as at least one coast guard boat and an aircraft. Flares were deployed too, but to no avail.  She ws not found.  We continued on to Naples and will arrive about an hour late.

We have reported on other passenger overboards in prior articles.  Although the Celebrity Solstice does not have a webcam for public viewing, technology exists for passenger overboards to trigger an alarm to the bridge to alert the cruise ship's officers that a passenger has gone overboard.  This system would capture the video and permit immediate notification of the emergency. Tracking devices would drop into the water so that the exact location of the passenger overboard could be determined. 

Whether Celebrity Cruises utilizes this technology is not known. 

November 8, 2009 - 9:30 a.m. Update:

Celebrity Cruises issued the following PR statement:

On November 6, at approximately 9 pm local/Greece time, three hours after departing Santorini, Greece, a guest onboard Celebrity Solstice reported seeing a person jump overboard from one of the ship's uppermost decks. The ship's Captain immediately turned the ship around, marked the position on the ship’s Global Positioning System (GPS), notified other ships in the area, and alerted Greek authorities, as well as the FBI. The Greek Coast Guard immediately assisted with air and sea searches. Shipboard closed-circuit camera footage captured the guest going overboard and has  been made available to authorities.

Public announcements were made onboard immediately following the report, and a complete search of the ship was completed in efforts to identify the individual who went overboard. The identity of the missing guest was confirmed, and the family was notified. Celebrity’s Guest Care Team is providing support to the family, and Celebrity Cruises is cooperating fully with government officials.

The Greek Navy and Coast Guard assisted Celebrity Solstice with air and sea searches until 3:45 am Greece time, when the authorities released Celebrity Solstice from the search. Most unfortunately, the missing guest has not yet been found. The Navy and Coast Guard are continuing the air and sea search.

Celebrity Solstice is on a 10-night Eastern Mediterranean itinerary that departed Civitavecchia, Italy, October 30, and returns to Civitavecchia November 9.

 

Credits

Overboard drawing               CruelKev2's blog regarding overboard cruise passengers