Royal Caribbean is reportedly outsourcing the majority of the employees in its call center in Springfield, Oregon (near Eugene) to Jamaica and Guatemala. Over 700 positions in the Springfield office will apparently be gone by the end of 2019. Employees say that they were forced to sign Non-Disclosure Agreements (NDA’s) prohibiting them from talking about
This weekend I read an interesting article in the Springfield Register-Guard about Royal Caribbean Cruises’ plans to add employees at its call center in Oregon.
There are currently over 700 employees at the call center in Oregon, according to the newspaper. The cruise line is planning to add another 220 mostly full time employees.
For the past week I have been visiting my sister in Oregon. She and her husband have a cottage on the McKenzie River outside of Vida, Oregon, some 30 miles to the east of Eugene.
The cottage is an idyllic location, nestled under towering Evergreens, overlooking the roaring McKenzie River filled with salmon and trout.