The cruise ship MSC Poesia was caught in rough weather while sailing off the coast of Uruguay last week, according to an article posted by the Crew Center site and video posted on Noticias de Cruceros.

Crew Center explains that during  the December 2 – December 9 cruise, the MSC Poesia was sailing near Punta Del Este when the storm hit the cruise ship. “Due to high winds and rough seas, the vessel rocked side-to-side causing interior equipment to smash throughout the ship as it violently rolled.”

Video taken in ship’s galley show plates and saucers falling to the floor and many items loudly cracking and breaking. You can hear the cascading sound of hundreds of plates breaking. “The same happen throughout ships bars and staterooms.”

This is obviously not the first time that a cruise ship hit by rough weather experienced china breaking in a galley.

Costa Fired Crew Member Who Posted Video of Plates Breaking

The Costa Fascinosa was hit by 90 knot winds after the cruise ship left Venice four years ago. The cruise ship listed heavily and plates and glasses crashed to the decks and floors throughout the galleys and bars on the ship. Passengers experienced widespread panic.

A Filipino pastry chef working aboard the Fascinosa posted his accounts of the storm on Facebook and included photographs (right) and video of considerable damage in the galley where he worked.

Costa issued a press release, downplaying the incident, after the photos and video were widely distributed on the internet. The video was removed from YouTube.

Costa quickly terminated the pastry chef’s employment for mentioning the incident on Facebook.

MSC Fired Crew Member Who Posted Photographs on Facebook

When the MSC Magnifica smashed into a pier at the entrance to the port in Piraeus Greece five years ago, the cruise line issued a statement claiming that the damage was minor and that the vessel’s itinerary was not affected. However, a crew member photographed widespread damage to the ship and extensive repairs needed to repair a large hole in the hull which delayed the ship’s departure. After the photos appeared on Facebook, MSC quickly terminated the crew member’s employment for releasing the photos.

The cruise lines rely on carefully crafted images of idyllic vacations at sea. But when crew members complain about unsafe conditions or merely take photographs showing the truth of the matter, the company views them as expendable.

This video on the MSC Poesia does nor appear to have been posted by the crew members in the galley and there does not appear to be any information identifying them.

What Happens on Cruise Ships Stays at Sea?

Like Vegas, what happens on the ships is supposed to stay on the ships. It’s an unwritten rule that a crew member who airs the cruise line’s dirty laundry risks immediate termination and a one-way ticket back home.

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Video credit: Noticias de Cruceros YouTube page

A cruise passenger reportedly went overboard from the MSC Preziosa in the Caribbean several days ago, according to the France-Antilles newspaper.

The Martinique newspaper reports that a 69-year-old Dutch citizen was not located on the MSC Cruises ship when it arrived in Fort-de-France last Saturday, December 8th.

The last port before Martinique scheduled on the cruise was Philipsburg, St. Maarten on Friday, December 7th. The unidentified passenger was last seen Friday night on the balcony of their cabin by her husband.

The newspaper concluded that “most likely hypothesis would be a fall” from the cruise ship” estimated at 30 meters.

The ship left Fort-de-France at its scheduled departure time of 11:00 p.m. on Saturday.

A helicopter and Navy jet conducted a search for the woman after he was not located on the cruise ship on Saturday morning in Martinique. The search was called off on Sunday, December 9th following which transmissions of the missing passenger continued to be circulated to merchant ships in the area.

This appears to be another case where a cruise line failed to have an automatic man overboard system installed on the ship. Such systems automatically send a signal to the bridge when a person goes over the railing. The cruise ship can quickly try to locate and rescue the person using sophisticated motion detection, infrared and radar technology.

Numerous experts have recommended such state-of-the-art MOB systems like this and this. The Cruise Vessel Security and Safety Act of 2010 requires such systems for cruise ships calling on U.S ports, to the extent that such technology if available.

The last man overboard occurred on November 22, 2018 and involved a Royal Caribbean crew member who apparently jumped from the Adventure of the Seas.

The majority of cruise lines, like Royal Caribbean, do not have such systems installed, claiming that the overboard detection technology is not reliable, as recently reported by the Miami Herald.

MSC Cruises, ironically, is one of the few cruise lines that has installed such technology on at least one cruise ship, the MSC Meraviglia.  MSC Cruises stated last year that it was planning to deploy similar systems across its fleet of cruise ships.

According to Seatrade Cruise News, MSC Cruises developed an “intelligent video capturing and analysis system” in collaboration with security technology experts, Bosch and Hewlett Packard Enterprise. MSC reported that “through over 25,000 hours of video analysis, extensive software testing and continuous algorithmic updates, the system has now reached a confirmed accuracy level of 97%.”

Seatrade also explained that the data and images are analysed by two separate and independent image processing systems which significantly lower false alerts. Once the alarm is activated in case of an overboard, an acoustic signal and light will notify the ship’s security officer, in a central security room, who can immediately retrieve and review the images and data and immediately notify the bridge to begin rescue efforts.

We have criticized MSC in the past because crew members and passengers have disappeared from ships without this type of technology.  Brazilian crew member Simone Scheuer Sousa disappeared from the MSC Musica last year. MSC’s untimely response to an overboard passenger early last year from the MSC Divina further demonstrated the need for an automatic man overboard system.

Cruise expert Professor Ross Klein has estimated that, before this latest overboard, at least 322 people have gone overboard from cruise ship since 2000 and at least 22 people this year.

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December 14, 2018 Update: Miami Herald Search called off for Dutch woman who went overboard on MSC cruise ship.

Photo credit: Neptuno1976 CC by SA 3.0 commons / wikipedia.

 

MSC touted the MSC Seaside as the “first of a new generation of MSC ships with revolutionary architecture and cutting-edge technology” when it christened the ship in Miami last year.  USA TODAY explained that MSC specifically designed the MSC cruise ship to “appeal to American cruisers.”

But when U.S. passenger Laura Eka and her newlywed husband, Ebong,  boarded the MSC ship several weeks ago to celebrate their honeymoon, they were greeted by a caricature of a black person. Ms. Eka complained to MSC that she and her husband (who is black) felt “unwelcome and uncomfortable” by the blackface artwork.

MSC refused to acknowledge the racially insensitive artwork which it chose to display on its Miami-based cruise ship. So Ms. Eka went to Twitter to express her disgust with the racist caricature.

Blackface is an ugly part of United States history. Like Dixie flags which still fly over several southern states today, blackface is a symptom of racism. Blackface involves derogatory racial images like the “darky” icon with large, exaggerated red lips and bright, white teeth which became a common racist motif used in entertainment, cartoons, comic strips, postcards, and advertisements throughout American culture from the turn of the 1800’s to at least the 1960’s. It is totally inappropriate for any cruise line to use such an offensive image at this late date, particularly a cruise line catering to the American public.

Has MSC removed the “artwork” from the cruise ship by now?  I doubt it. But if it is still hanging on a wall somewhere on the ship, please let us know.  And don’t hesitate to take a photo and post it on Twitter. Let MSC know what you think of whether blackface appeals to American cruisers today.

Have a thought? Please leave one today or join the discussion on our Facebook page.

November 29, 2018 Update: Miami New Times covers the shameful incident: Honeymooners Shocked by Bizarre Blackface “Artwork” on New MSC Cruise Ship.

I realized that I confused the MSC Seaside with the MSC Seaview which contained the racist artwork in my article. Mea culpa!

Take a moment and read:

Money Mississippi & the Murder of Emmett Till

For a different perspective, read:

New York Times  Confronting Racist Objects

This afternoon, May 17, 2018,  the United States Coast Guard (USCG) released an official press statement indicating that it ended its search for an overboard crew member from the MSC Seaside cruise ship.

The search was for a Filipino crew member who went overboard from the MSC cruise ship around 1:00 A.M. in the late night / early morning hours the previous day, on May 16, 2018.  But the Coast Guard stated in its official press release that it was not notified of the man overboard until 4:00 A.M. on May 16, 2018, which is approximately three (3) hours after the crew member went overboard.

The press release states that a Filipino crew member went overboard southeast of St. Thomas, United States Virgin Islands “at approximately 1 a.m. Wednesday. The cruise ship crew launched a search and contacted watchstanders at the Coast Guard Sector San Juan Command Center at approximately 4 a.m. alerting them of the situation.”

This is consistent with the eye witness accounts of a passenger on the MSC Seaside who notified me that the ship began employing searchlights around 3:00 A.M.

It appears from this information that the MSC Seaside was not equipped with an automatic man overboard system that would be triggered immediately whenever someone went over the rails of the cruise ships and automatically notify the bridge that a person went into the water.

This is disappointing because last October, MSC Cruises announced that it installed a state-of-the-art man overboard system on the MSC Meraviglia and is planning to deploy similar systems across its fleet of cruise ships. Apparently, MSC has not employed the technology on the MSC Seaside.

There are currently several very sophisticated systems manufactured by a variety of companies that use motion, heat sensing and radar technology that will not only automatically notify the bridge of the person going overboard but will actually track the person in the water at night.

Waiting three hours to notify the Coast Guard of a person going overboard suggests that the ship did not know the person went overboard because the ship was not equipped with this life-saving technology.

The failure to employ the technology not only leads to these type of delays but it results in a huge wasteful expenditure of money by the U.S. government. The Coast Guard release sates that:

“Coast Guard rescue crews comprised of a C-130 aircraft from Air Station Clearwater, two MH-65 Dolphin helicopters from Air Station Borinquen, a 33-foot Special Purpose Craft–Law Enforcement response boat from Boat Forces Saint Thomas and the Coast Guard Cutter Confidence conducted five air and three surface searches covering an area of approximately 1,216 square nautical miles.”

By notifying the U.S. Coast Guard three hours late, at 4:00 A.M. after the crew member went Confidence Cutteroverboard from the MSC Seaside at 1:00 A.M., MSC not only ensured that the late search would be unsuccessful but wasted the resources of Coast Guard stations in Aguadilla, Puerto Rico, St. Thomas USVI and Clearwater Florida involving the deployment of a C-130 Hercules aircraft, two MH-65 Dolphin helicopters, a 33-foot Special Purpose Craft, and the Coast Guard Cutter Confidence (based in Port Canaveral, Florida). These governmental vessels involved in the delayed search are in addition to the commercial vessels also involved in essentially looking for a needle in a haystack, including the Carnival Glory and the oil tanker Rose which were both involved in the belated search.

Freedom of Information Act (FOIA) requests regarding other man overboard searches indicate that the U.S. government spends around one millions dollars in deploying Coast Guard aircraft, helicopters and vessels for each similar search. It costs a lot of fuel to fly a C-130 down to the Caribbean from Clearwater, Florida and deploy a couple of of Dolphin helicopters and a Coast Guard cutter to conduct a (delayed) search of over 1,200 nautical square miles. Cruise lines do not pay anything to the U.S. government for the deploying of such vast resources for such man overboard searches which become necessary simply because cruise lines refuse to invest the necessary money to employ existing man overboard technology.

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Photo credit: Top – Dickelbers – CC BY-SA 4.0, commons / wikimedia.Bottom – U.S. Coast Guard 7th District Puerto Rico and U.S. Virgin Islands

A crew member from the MSC Seaside has been reported going overboard last night south of the Virgin Islands.

A passenger on the MSC cruise ship notified me this morning of the incident.  Florida resident Brett Morphis stated that the ship used spotlights to search for the crew member starting around 3 A.M. and continuing throughout the night.  The captain of the ship made an official announcement around 7 A.M., followed by a second announcement this morning stating that the search was continuing with prayers for the crew member.  A U.S. Coast MSC Seaside OverboardGuard helicopter and a Carnival ship (the Carnival Glory) as well as smaller commercial vessels reportedly were all engaged in the search. AIS systems seems to show that the MSC Seaside turned around west of the Virgin Islands and returned to a spot where the ship believed the crew member went overboard.

It is unknown whether the MSC Seaside was equipped with an automatic man overboard system which would have instantly alerted the bridge when the crew member went over the railing.

Last October, MSC Cruises announced that it installed a state-of-the-art man overboard system on the MSC Meraviglia and is planning to deploy similar systems across its fleet of cruise ships.

The man overboard has been identified as a 37 year-old crew member from the Philippines.

A news report from Puerto Rico states that the crew member “went overboard from the seventh deck of the Maltese-flagged cruise ship at approximately 1 a.m. Wednesday. The cruise ship crew launched a search and contacted watchstanders at the Coast Guard Sector San Juan Command Center at approximately 4 a.m. alerting them of the situation.”  If this account is accurate, it is unclear why there was a three hour delay by the cruise ship in notifying the Coast Guard of the man overboard.

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Roatan Pier MAC ArmoniaThe MSC Armonia crashed into the dock in Roatan, Honduras today, according to videos which were posted on Youtube. The MSC cruise ship is shown coming into the port at a higher than normal rate of speed. In addition to the vesel damage, there was significant damage to the pier.

There are several videos of the incident.

Some of the videos show damage to the ship along the forward, port side of the ship.

I first saw the video on the popular gCaptain site.

The incident is reminiscent of an incident in Alaska when the Celebrity Infinity struck a wharf in Ketchikan two years ago.

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Video credit: Nessy Warren; photo – La Prensa

https://youtube.com/watch?v=vQzs_bzHuAY%3Frel%3D0

 

Yusmaidys Ortiz Perez MSC OperaA MSC crew member who stayed in Grand Cayman last month, when her cruise ship left port, was sentenced to three months in prison for illegally remaining on the island. 

As we previously reported, 34 year old Yusmaidys Ortiz Perez, employed as a bartender on the MSC Opera, was reported by MSC to the Royal Cayman Islands Police Service four days after the ship left Grand Caymen after she did not return to the cruise ship. The woman was eventually located safe on the island, although the cruise line never explained why it delayed four days before reporting that she did not return to the ship before it left the country.

At the hearing last Friday regarding Ms. Ortiz Perez’s decision to  illegally remain in the Caymans, her defense lawyer reportedly told the court that Ms. Ortiz Perez “broke down” after leaving the ship because her a manager on the cruise ship was “exploiting” her, according to the Cayman Compass.  (He also reportedly stated that her partner in her home country of Cuba had allegedly "threatened to kill her"). 

Ms. Ortiz Perez reportedly told the court that “while on the ship, she was exploited by a manager and she was asked to perform certain duties and if she didn’t, she was told she would lose her job.”

The newspaper article in the Cayman stated that "Ms. Ortiz Perez did not welcome the attention from the manager. When invited to his room or other places on the ship, she would say no because she had been working 11 hours or because she did not want to." Ms. Ortiz Perez’s partner back in Cuba allegedly stated that he was going to kill her over suggestions that she had begun a relationship with her supervisor. 

Ms. Ortiz Perez apparently received a message to the effect that "as soon as you come to the dock, somebody will be waiting and this is what is going to happen to you.”

The judge sentenced Ms. Ortiz Perez to three months in jail, although reportedly stating that “I accept you are in distress and find yourself in a difficult position.”

Question for crew members: Have you been a victim of sexual harassment on a cruise ship?

Photo credit: Crew Center

West Bay Cayman IslandsOn March 27, 2018, MSC Cruises reported to the police in the Cayman Islands that a crew member was missing after she failed to re-board the MSC Opera cruise ship before its departure from George Town. We mentioned the incident on March 28th, after the popular Crew Center reported the incident.

According to the Cayman News Service, the Royal Cayman Islands Police Service were told by the MSC cruise ship on March 27th about the missing woman. The crew member was identified as 34 year old Yusmaidys Ortiz Perez.

Today, the Caymans’ newspaper reported that MSC Cruises reported Ms. Perez missing “four days after the MSC Opera departed from the Cayman Islands.” The MSC Opera had arrived in Grand Cayman on Friday, March 23rd and departed the same day without the crew member.

The police in Grand Cayman state that Ms. Perez was found in good health in West Bay.

West Bay is a residential district located on the west side of Grand Cayman Island, located north of the island’s popular Seven Mile Beach.

It’s a good development that the woman has been located, although it is troubling that the cruise ship personnel delayed four days before reporting that she did not return to the ship before it left the country.

MSC OrchestraThe German newspaper, Bild, recently published a blockbuster article tilted Child Molester on Dream Boat which reports that MSC Cruises rehired a crew member who had been accused of sexually molesting a ten year old child. MSC is accused of flying the crew member back to India rather than turning him over to law enforcement.

The newspaper states that the sexual molestation occurred in 2015 on the MSC Orchestra. The 45 year old cabin attendant is alleged to have sexually abused a 10 year old boy traveling with his German parents on the MSC cruise ship during a Baltic cruise. The minor’s parents were reportedly at a performance in the ship’s theater when the Indian crew member entered the cabin “supposedly to change towels.”

Another German newspaper, the Berliner Kurier, reported that the steward tried to entertain the boy by folding towel animals before pulling the child’s pants down. The cabin attendant told the child not to tell his parents anything. However, after his parents return to the stateroom the boy told them what happen and they immediately reported the assault to the ship’s captain.

But after the cruise ended in Tallinn, the cabin attendant was not arrested but instead, on the same day, was flown at MSC’s expense back to India.

The newspapers state that, a few months later, MSC rehired the steward, but he was subsequently arrested on a European criminal warrant in May 2017 when the MSC cruise ship called on Dubrovnik, Croatia.

The judge sentenced the MSC crew member to 22 months imprison, and added that “I find it strange that the cruise company rehires someone who is accused of sexual abuse to MSC Cruises Sexual Crimea child . . . ”

The popular Crew Center website asked these basic questions:

  • Why did the captain not hand over the crew member immediately to the police authorities in Estonia, instead of sending him to India?
  • Does the company check the records before rehiring a crew member?

Berliner Kurier reported that its editorial staff asked MSC to explain why the captain did not hand over the crew member immediately to the Estonian police instead of flying its employee out of the jurisdiction. MSC refused to comment.

We have also asked for a statement from MSC which has not responded to date.

This case follows a pattern which we have discussed many times, where parents leave their children in what they believe is the security of their cabin to attend a dinner or show, and a cabin attendant enters the cabin during their absence. Sexual assaults by cabin attendants in staterooms are the most frequent type of shipboard sexual crimes on cruises, in our opinion. And it’s not uncommon for cruise lines to immediately fly their employees accused of such crimes back to their home country like this, as this infamous case clearly reveals.

The crew member reportedly worked for MSC as a cabin attendant for 13 years. The question arises how many other times this pedophile abused children in this manner.

This summer, NBC News aired a special program regarding Hidden Dangers for Children on Cruise Ships. Earlier this month, we reported on the arrest of a U.S. passenger, age 30, who is accused of raping a 15 year old boy on a NCL cruise ship.

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Photo credit:Top – MSC Orchestra in Tallinn – Bin im Garten, CC BY-SA 3.0, commons / wikimedia; bottom – Bild.

MSC DivinaA lawsuit filed suit last week against MSC Cruises (USA) Inc., and MSC Crociere SA, alleges that a MSC crew member, identified as Rudy Samuel Santos Hernandez, sexually assaulted and battered a 12-year-old child on the MSC cruise ship.

According to the Florida Record, which reports on filing in the U.S. District Court for the Southern District of Florida, the lawsuit against MSC and its crew member alleges:

"that on Feb. 14, 2016, [plaintiff] and his 12-year-old granddaughter were aboard MSC Cruises for a seven-night Caribbean cruise. Defendant Hernandez allegedly took advantage of the situation as he observed the minor enter the empty cabin, which she shared with her grandfather, legal guardian and plaintiff."

According to the lawsuit, the crew member used his service key to "enter the room where he sexually assaulted and physically battered the minor." The incident is alleged to have occurred aboard the MSC Divina.

The family is represented by Jason Margulies and Carol Finklehoffe here in Miami.

Sexual crimes against children on cruises are hardly rare. I have written about it here many times. 

Over six years ago, I wrote:

"The number one crime we see on cruise ships is when the parents stay out late at the disco or casino, and they leave their 12 year old son or 14 year old daughter alone in the cabin. Many kids get tired after a fun day at the pool or after an excursion ashore, and they don’t want to go to the second seating at dinner. There are far too many cases where the cabin attendants will use their key card to access the cabin when the parents are away."

We have recommended that the cruise lines deactivate the key cards of crew members after hours so they can’t use them to get into the passenger cabins, using female cabin attendants rather than 25 year old males, or assigning supervisors to monitor the passenger cabins. Most cruise lines have ignored these recommendations.

Cruise lines like MSC Cruises typically do not perform independent background checks on their housekeeping and wait staff before they are hired. Read: Perverts, Child Predators and Cruise Ships

Photo credit: By Mllturro – Own work, CC BY-SA 3.0.