Norwegian Cruise Line (NCL) announced during the evening of Sunday November 18th that is was cancelling the current cruise of the Norwegian Jade due to an unspecified “mechanical issue.”

The Jade is currently is San Juan, Puerto Rico during the third day of a “10-Night Southern Caribbean,” having left Miami during the afternoon of November 16th.  The NCL cruise ship was scheduled to leave San Juan last night and arrive in St. Thomas later this morning. The ship was originally scheduled to call on St. Kitts, Barbados, St. Lucia and St. Maarten, returning to Miami on November 26th.

The Master of the ship, Captain Frank Juliussen, confirmed via a letter to the guests that the mechanical issue will keep the ship in San Juan until Tuesday, November 20th at which time “all guests will be required to disembark as the ship will undergo several days of repairs.”

NCL stated that it is trying to arrange charter flights for its guests back to Miami; however, it will pay $650 a person in change fees in the event that passengers are able to make their own flight arrangements.

NCl also stated that it is refunding the cruise fares and will extend a future cruise credit based on the cruise fare paid.

AIS data show the ship has been moved from a pier in Old San Juan to a nearby dock so that the passengers can disembark.

This is not the first time that a NCL has been cancelled during a cruise in the Caribbean due to mechanical issues. One year ago, NCL had to suspend a cruise on the Norwegian Gem due to mechanical issues related to the ship’s azipod system. The cruise was suspended in Barbados and flew the passengers back to New York. NCL later offered a 25% discount on a future cruise.

The Norwegian Star underwent a series of azipod problems in December of 2016 and in January/February of 2017 during Asian and Australian itineraries, which resulted in cancellation of the cruises and refunds and cruise credits to the guests.

NCL states that its terms and conditions for the cruise permit it to “cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice” due to “mechanical difficulties or any other reason whatsoever.”

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A copy of a more legible letter can be viewed here.

MS AlbatrossA number of German newspapers are reporting that the cruise ship M/S Albatros, marketed by the German travel company Phoenix Reisen, broke down this week. The ship suffered mechanical problems which delayed her departure to Dover from the Columbus Cruise Center in Bremerhaven (CCCB). 

The cruise ship was originally scheduled to cruise from Bremerhaven with 800 passengers on Tuesday evening, but problems with the the hydraulic system of the rudder delayed her departure. The problem was reportedly repaired and the Albatros departed 11 hours late on Wednesday morning.

The same problem quickly reappeared when the cruise ship was approximately 25 kilometers from the port of Bremerhaven. Two tugs towed the ship back to port for additional repairs. 

The Albatros was built in 1973 in Finland for Royal Viking Line as the Royal Viking Sea.  She has also sailed under the names Royal Odyssey, Norwegian Star, and Crown over her 43 year history.

She is the second Albatros for Phoenix Reisen as she was the replacement of the original SS Albatros.

Photo credit: By Andreas Trepte – Own work, CC BY-SA 2.5.

Over the weekend, we received word from a cruise passenger aboard a Celebrity cruise ship, the Reflection, that the ship was forced to stay overnight in Civitavecchia (Rome) due to unspecified mechanical problems.

The cruise line reportedly refused to disclose the nature of the problem to passengers on the ship.

The Reflection was delayed in port overnight in Italy until July 5th at 3 p.m. 

 Celebrity ReflectionThe passengers missed the next port of call in Messina, Italy.

The ship is sailing to Piraeus, Greece, where it is will arrive today. Its sounds like everything is going well at this point. The passengers were scheduled for a 10 day cruise. 

Celebrity reportedly provided a onboard credit of $200 a cabin plus an additional $50 credit for the third and fourth passengers. 

The last time we wrote about a Celebrity cruise ship delayed in port was last December when the Celebrity Constellation suffered an engine problem in Key West

Does anyone know what type of mechanical problem the Reflection was experiencing and what type of repairs took place?

Newspapers in Europe are reporting that the former Royal Caribbean Sovereign of the Seas suffered an engine failure on one of its two main engines on May 10th while sailing from Barcelona to Tunis. It then limped instead to Naples for repairs.

Its current owner/operator, Pullmantur Cruises, attempted to repair the cruise ship in Naples but the repair pair attempts were unsuccessful. The ship was re-positioned to Civitavecchia and the cruise was cancelled.

Sovereign Cruise ShipThe plans are now to undergo repairs at a shipyard in Marseille in the hope that it will be able to cruise under full power at the end of May.

After leaving the Royal Caribbean fleet, the cruise ship was re-named the Sovereign and it underwent a new, blue paint job of its hull.

According to one news account, the cruise line company said it regretted “deeply” the interruption of the cruise, thanking passengers for “patience and collaboration.”  It said that it will return the fare for the cruise, and reimburse passenger expenses related to the problem with the ship. It also offered a 60% discount on the purchase of another Pullmantur cruise.

The Sovereign is a relatively old cruise ship, having been delivered in 1988.

Update: A reader of our Facebook page stated:

“It has four main engines. Made by Pielstick 9PC 20L and they are a piece of shit engines. Only made 13 totally of them for Sovereign,Majesty and Monarch of the seas…. One of them on Sovereign had a major breakdown many years ago and they got the 13th engine that was a test engine installed in replacement.

They have never been good engines. They run on heavy fuel, mounted on rubber 2+2 on the same gear and they delivered a lot less power then they where supposed to on test run. No problem Pielshit said and mounted a lot bigget turbo chargers on them to boost the power up. And that worked,, but that made them run hotter and we changed exhaust valves on them all the time. So the French guys should stick to eating snails and crock monsieurs and leave the engine building to the Germans.”

Photo Credit: Portal World Cruises