Over a decade ago, maritime attorney Jeffrey Maltzman (photo below, middle) opened up the Miami office of the California law firm of Kaye Rose and Partners.  Over the course of the past ten years, Mr. Maltzman created a firm of around twenty-five lawyers which represented Carnival, Royal Caribbean and Princess Cruises in a variety of passenger and crewmember cases. 

Throughout the last decade, Royal Caribbean’s reputation would embarrass most executives.  Compared to other cruise lines, the cruise line was served with the most lawsuits, paid the highest settlements, and incurred the highest defense attorney fees.    

In 2008, Royal Caribbean tried to reign in its out-of-control risk management department by what can only be described as cut throat measures.  It terminated its vice president of risk management, an associate general