Royal Caribbean is reportedly outsourcing the majority of the employees in its call center in Springfield, Oregon (near Eugene) to Jamaica and Guatemala. Over 700 positions in the Springfield office will apparently be gone by the end of 2019. Employees say that they were forced to sign Non-Disclosure Agreements (NDA’s) prohibiting them from talking about
guatemala
Globalization at Work? Royal Caribbean’s U.K. Call Center Outsourced to Guatemala
By Jim Walker on
Posted in Social Media
Cruise line loyalty to employees seems like it’s at an all-time low.
Yesterday we reported that Carnival Cruise Lines unceremoniously ended its retirement benefit program for its crew members on its 24 cruise ships, leaving them feeling shocked and betrayed.
There is always a cheaper way of doing things, isn’t there?
It seems like many…
Crimes in the Caribbean Cruise Ports of Call
By Jim Walker on
I have written many articles about the high crime rates in many of the Caribbean islands frequented by cruise lines – Crime in Caribbean Ports of Call Against Cruise Passengers. Consider the following articles in the last year alone:
Antigua – Cruise Passengers Attacked & Robbed in Antigua While Cruise and Tourism Officials Meet and Passenger From Star …