A crew member went overboard from the Harmony of the Seas yesterday morning, according to a Royal Caribbean ship employee who wishes to remain confidential.

The crew member is reportedly an entertainer from the U.K. who was a member of the shipboard musical production of Grease on the Harmony of the Seas.

The Harmony of the Seas left Fort Lauderdale, Florida on December 23rd and was sailing to Philipsburg, St. Maarten where it arrived this morning and will remain until 5 p.m. today.

The crew member apparently went overboard early Christmas morning some where north of Puerto Rico before the cruise ship reached St. Maarten.

The U.S. Coast Guard identified the missing crew member as “Arron Hough, 20, of the United Kingdom.”

The last Royal Caribbean crew member who went overboard disappeared from the Adventure of the Seas. He was subsequently identified as Jack Daniel Ackroyd from Cotgrave (near Nottingham) England.

As in the case of Mr. Ackroyd, Mr. Hough apparently disappeared without anyone noticing. Due to the absence of a auto man overboard system, which would instantly send a signal to the bridge and then track the overboard person in the water even at night, there was apparently no timely search for the crew member.

Like other cruise lines, Royal Caribbean claims that it does not believe the available overboard detection technology is “reliable,” a conclusion refuted by numerous experts and manufacturers of state-of-the-art MOB systems.

Royal Caribbean CEO Richard Fain was quoted in an article in Quartz by Rosie Spinks titled People fall off cruise ships with alarming regularity. Can anything be done to stop it? He stated that MOB technology “is not yet at a viable stage,” despite modern systems like this and this.

It never ceases to amaze me that a cruise line that collects over 8,000,000,000 (billion $$) dollars a year tax-free, and builds billion dollar Genesis class cruise ships like the Oasis of the Seas, Allure of the Seas,  Symphony of the Seas and the Harmony of the Seas, refuses to invest in such life-saving technology.

We have written before about Royal Caribbean’s dismal attitude about MOB systems and procedures relative to crew members – Royal Caribbean Unreasonably Delays Reporting Overboard Crew Member from Vision of the Seas.

According to cruise expert Professor Ross Klein, 327 people have gone overboard from cruise ships since 2000. 25 people have gone overboard this year alone – an average of more than 2 a month.

Have a comment? Please leave one below or join the discussion on our Facebook page.

December 26, 2018 PM update: According to the Miami Herald, the Coast Guard was not notified until 1:45 pm today, even though the crew member apparently went overboard around 4 am.

Royal Caribbean’s PR department states that:

“We are saddened to report that after a review of the ship’s closed-circuit camera footage, he was observed entering an area on Deck 5 at around 4am and was not seen again. Local authorities were notified and a ship-wide search for the crew member was conducted.”

This means that the Harmony of the Seas did not conduct a search at sea at all.

Photo credit: Top – Royal Caribbean promotional video of the Harmony of the Seas; bottom – Aaron Luke Hough Twitter

A Celebrity Cruises officer reportedly ended his life on the Celebrity Millennium, according to an article published yesterday by the Crew Center website.

On December 6th, Anton Ilichev, a young officer from Ukraine, was reportedly found hanging dead in his cabin’s bathroom, according to the article.

Crew Center states that Mr. Ilichev was working as a suite manager and had worked for Celebrity for several contracts. The Celebrity cruise ship was on a 14 Night Southeast Asia Cruise from Hong Kong to Singapore when this incident occurred. His current contract was about to end and he was scheduled to disembark in Singapore on vacation.

Crew Center expressed condolences to Mr. Ilichev’s family, friends and his fellow crew members. By all accounts, Mr. Ilichev was a popular and well liked crew member. Friends and his co-employees expressed similar sentiments on Facebook.

Several crew members raised concerns that there is an absence of resources for mental health support and counseling for employees on cruise ships, commenting:

“There is no mental support whatsoever in such a difficult environment! Don’t you dare ask the doctor for a day off for simply being mentally exhausted, they’ll tell you that you are free to sign off. Crew members should have the chance for therapy/counceling onboard and should be encouraged to attend! But crew members sadly will always, always be just numbers. 😰 Condolences to his family.”

As I mentioned in an article titled Misery Machines and Crew Member Suicides, anyone who follows the cruise industry knows that suicides of crew members are hardly rare.

A 22-year-old Serbian crew member, Nikola Arnautovic, on the Carnival Fascination, hung himself four months ago. A petition was started on Change.org – Save lives! Make psychologists compulsory for Carnival Cruise workers and 1 day off a week.

A British chef was found hanging in his cabin aboard the Crystal Serenity cruise ship several years ago.  Two weeks earlier, a safety officer on the Disney Dream ended his life in a similar manner. And the day before that, a woman in Carnival’s entertainment department was found hanging in an officer’s quarters on the Carnival Sensation.

An Indian dishwasher on the Costa Magica was found hanging in his cabin in February 2017. A galley worker also killed himself a few years earlier on the Island Princess by hanging.

Of course, most crew members do not end their lives by hanging themselves. Most ship employees who choose to end their lives do so by jumping overboard.  During a period of less than three years between December 2009 and October 2012, at least twelve crew members jumped overboard or simply disappeared from cruise ships operated by Royal Caribbean/Celebrity Cruises. I wrote about the problem in an article titled “Is Royal Caribbean Working Its Crew Members to Death?”  The grueling schedule and long hours crew members are required to work 7 days a week, 30 days a month with no days off over the course of a 6 to 10 month contract, for far less than the U.S. minimum wage, often leave ship employees, who are already isolated from their families, exhausted and demoralized.

In the past decade, many dozens of crew members have jumped into the sea. The common reaction by guests is pointlessly “you can’t fall from a cruise ship” as if casting blame on the dead crew member will somehow solve the problem.

Mental health services for cruise ship employees are non-existent. And the  emotional well being of crew members is not a topic that is discussed in the U.S. Few Americans seem concerned with the working conditions on cruise ships faced by citizens of the greater world community. Most U.S. citizens respond to the exploitation of crew members from India or Jamaica with the rationalization that whatever pittance the “foreign” crew members receive is more than the workers can receive back home. “If they don’t like the work, they can quit” is the common saying.

It is unknown exactly what work conditions Mr. Ilichev faced on the Celebrity ship or what he experienced in his personal life. Crew Center raised the issue of providing services for mental health of crew members in Why aren’t there psychologists on board cruise ships?  Cruise lines like Celebrity Cruises, invest many hundreds of millions, if not billions, of dollars on building increasingly huge cruise ships each year. They need to begin investing in their crew member’s well being at sea.

Please join the discussion on our Facebook page.

December 11, 2018 Update: Newsweek covers the story – Cruise Ship Crew Member Takes Own Life During Last Voyage with Company.

Photo credit: Facebook

A crew member from Vanuatu was sentenced to five years and eight months in jail on Tuesday after he was found guilty two months ago of raping a co-worker during their employment for P&O Cruises’ Pacific Dawn.

A court in Vanuatu sentenced former Pacific Dawn crew member Noel Isaac to a count of  sexual intercourse without consent in December of 2017, according to a recent article in the Daily Post newspaper in Vanuatu.  The court had earlier found him guilty of one count of an act of indecency as well as one count of sexual intercourse without consent.

The court found beyond a reasonable doubt that Mr. Isaac trespassed into the victim’s cabin on the morning of December 6, 2017. Despite her pleas, he overcame her resistance and committed what the newspaper described as full and forcible sexual intercourse with her without her consent shortly before he disembarked from the cruise ship.

The victimed crew member reportedly did not return to her job duties and was forced to leave the ship due to the trauma. She later notified P&O that she would not return to work due to the assault. She reported the crime to the local police who reportedly had to halt the investigation awaiting the ship’s next visit to obtain the CCTV images.

The victim  was a new hire who worked in the galley. She boarded the Pacific Dawn in Brisbane in early December 2017; the ship thereafter sailed for New Caledonia and Vanuatu. The assault took place just a few days after she started work on the cruise ship.

The newspaper describes Mr. Isaac as having difficulties answering basic questions at trial about the incident. He claimed that he did not know where the victim’s cabin was located on the ship and denied ever going in to her cabin two days after he first met her. However, the evidence showed that Mr. Isaac entered and remained in the victim’s cabin for 40 minutes on the morning in question, according to the local newspaper.

Convictions of crew members for sexual assault are rare, due to the fact that flag states are not interested or equipped to investigate such crimes which occur in far off locations at sea. In this case, Carnival Corporation owned the Pacific Dawn, which was operated by P&O Cruises Australia and registered in London. This case, however, involved a crime committed by a citizen of Vanuatu where the ship called on its capital, Port Vila and where the crew member resided.

Have a comment? Please leave one below or join the discussion on our Facebook page.

Photo credit: P&O Cruises via Traveller magazine.

 

The crew member from the Adventure of the Seas who recently disappeared from the cruise ship as it headed to Cozumel has been identified as Jack Daniel Ackroyd from Cotgrave (near Nottingham) England.

As we reported last week, this Royal Caribbean crew member did not appear at his work station on the morning of November 22, 2018. He was last recorded on the Adventure of the Seas via closed-circuit television (on deck 4 around 4:00 a.m.) but was not accounted for when the cruise ship arrived at the Mexican port. Royal Caribbean did not conduct a search for the crew member in the water. His disappearance is similar to other Royal Caribbean crew members who have gone overboard early in the morning.

We wrote about a similar situation about a year ago involving a Royal Caribbean crew member, among many others, where neither Royal Caribbean nor the U.S. Coast Guard conducted a search for the missing ship employee.  Royal Caribbean, despite its enormous wealth and record profits, has not implemented available man overboard technology on its ships. Like other cruise lines, this company says that it does not believe the available overboard detection technology is “reliable,” a conclusion refuted by numerous experts and manufacturers of state-of-the-art MOB systems like this and this.

Nottinghamshire Live indicates that Mr. Ackroyd was a member of the sports staff on the Royal Caribbean’s cruise ship. The newspaper describes him as a “big Nottingham Forest fan (U.K. soccer club) and a keen sports player. He had great sense of humour and would light up a room when he walked in. He was kind-hearted and loved by everyone.”

Have a comment? Please leave one below or join the discussion on our Facebook page.

Photo credit: Top – Facebook; bottom – Nottinghamshire Live.

Today, the Miami Daily Business Review (DBR) reported on an arbitration award entered against Norwegian Cruise Line (NCL) on behalf of a seriously injured crew member.

The DBR article, titled “Miami Attorney Helps Secure $3.3M for Man Whose Arm Was Amputated After Seeking Care for Flu-Like Symptoms,” explains that the case involved a 30 year-old crew member from Serbia by the name of Ilija Loncar who was employed by NCL as a waiter aboard the Norwegian Breakaway.

Mr. Loncar, who previously worked as a carpenter prior to working on the NCL cruise ship, was treated by the NCL shipboard team for flu-like symptoms in March of 2016. NCL had earlier hired a doctor, Sebastian Campuzano, who the arbitrator described as a “young, inexperienced, Columbia trained physician (licensed in 2013) who was hired by NCL just 4 months before the subject accident.”

Dr. Campuzano prescribed promethazine which the ship nurse injected in a massive dose too quickly, causing an intensely painful and  harmful reaction.  NCL then failed to timely medically evacuate Mr. Loncar from the ship, squandering any chance his arm could be saved.  As a result of the malpractice and delayed medical evacuation, Mr. Loncar developed Compartment Syndrone and required the eventual amputation of his dominant right arm.

The arbitrator’s decision reflects what appears to be completely abysmal medical care by an inept doctor and nurse who demonstrated a complete lack of basic medical knowledge, training and experience. The arbitrator found that: Dr. Campuzano had no experience or familiarity with the drug which he ordered to be mistakenly injected intravenously in Mr. Loncar’s arm rather than intramuscularly in his buttocks; he first attempted to schedule a consultation via the internet with a medical facility in South Florida for advice but he gave up after he could not establish a connection; he didn’t read the relevant physician desk book, medical literature, package inserts or warnings for the medication; he never warned Mr. Loncar of the risks associated with the medicine or obtain his informed consent; and he didn’t consider ordering a lower dosage or other medicines available on the ship which did not contain the risk of such catastrophic injury.

Dr. Campuzano tried to refute his deposition admissions after the fact via an “errata sheet” which the arbitrator rejected. The decision seems to indicate that the arbitrator did not find Dr. Campuzano or the ship nurse (Marco Oracion) or NCL’s defense particularly credible.

The case was the result of “arbitration.” NCL is one of many cruise lines which prohibit injured crew members from filing cases in the U.S. legal system and require them to pursue “arbitration” cases where a single arbitrator, paid by the cruise lines, applies the law of the Bahamas.  NCL started the trend toward arbitration after a decrepit, poorly maintained steam boiler on NCL’s 40+ year-old SS Norway exploded at the port of Miami in 2003. The explosion killed eight NCL crew members and seriously burned another nineteen crew members. NCL forced the families of the dead Filipinos to pursue the limited benefits permitted under Filipino law, as opposed to the full range of damages permitted under U.S. law.

The arbitration award, which you can view here, was rendered in June of this year. The arbitrator awarded past pain and suffering in the amount of $337,500, and $3,000,000 for future pain and suffering (estimated at 48 years), loss of future earning capacity (over the course of 35 years) and future medical expenses, including the replacement of the crew member’s prosthesis.

One of the reasons NCL requires arbitration (as opposed to a trial by a U.S. jury) is to keep awards to a minimum in catastrophic injury cases like this.

The case was handled by Thomas Scolaro and  Mason Kerns of the Leesfield Scolaro firm here in Miami. NCL was represented by  Curtis Mase and Larry Krutchik of the Mase, Mebane and Briggs firm.

Have a thought? Please leave a message or join the discussion on our Facebook page.

Photo credit: Dickelbers (Dick Elbers) CC 3.0 wikipedia / commons.

 

German newspapers are reporting that a crewmember, identified by his first name as “Mathias,” disappeared from the AIDAbella cruise ship earlier this year.

The Bild newspaper was the first publication to mention that an investigation is underway to explain the disappearance of the German crew member from the AIDA cruise ship in February of this year.

Six and one-half months ago, on February 22nd, crew member Mathias went over the rails as the cruise ship was sailing in Malaysian waters. The crew member last communicated with his wife, Gabi, early on February 21st when they exchanged text messages. Another German newspaper writes that Gabi then sent “three more messages to his cell phone – they all remain unanswered. After two long, worrisome days of uncertainty, Gabi . . . received a phone call from the Aida hiring manager and a pastor telling her that her husband has jumped” off of the cruise ship.

The German press asks “what happened in the 27 hours between Mathias’s last message and his death?” When Mathias’ wife finally received her husband’s suitcase two weeks later, she reportedly found blood stains on many of its contents, such as on a T-shirt, pairs of trousers and shoes, and his laptop and iPad.

AIDA claims that  Mathias cut his wrists but his wife asks the Bild newspaper how he somehow walked from deck 3 to deck 5 without anyone noticing the bleeding and without a trace of blood being documented?

I first read about the disappearance from cruise expert Professor Ross Klein, who has documented 320 people who have gone overboard from cruise ships since 2000.

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Photo credit: Maciek Godlewski – CC BY 3.0, commons / wikimedia.

 

A crew member is reported missing from a Holland America Line cruise ship in Alaskan waters, according to the Alaska Anchorage News.

 

The 35-year-old crew member went overboard from the Holland America Line’s Amsterdam yesterday evening.

The male crew member was reportedly last seen on the cruise ship around 6 P.M. on Thursday.  The ship’s master was eventually notified after the crew member did not show up for a work shift.

The Coast Guard stated that “the Amsterdam crew made extensive searches of the vessel, and turned the vessel around toward its last known position to search the water . . ”

Ship officials did not notify the Coast Guard of the missing  crew member until  9 P.M. and the Coast Guard did not deploy a helicopter until 1 A.M. The helicopter crew began searching in the Sitka Sound early this morning.

The Coast Guard suspended its search this afternoon (Friday), according to Coast Guard press release.  The Amsterdam has since continued its voyage toward Victoria, British Columbia,” according to a Coast Guard press release.

According to cruise expert Professor Ross Klein, there have been 319 people who have gone overboard from cruise ships since 2000.

The last person who went overboard from a HAL cruise ship was a passenger who went overboard from the Westerdam two and one-half weeks ago.

There is no indication that the Amsterdam was equipped with an automatic man overboard system, nor is there any indication that any closed circuit television cameras (CCTV) on the ship captured images of the man going into the water.

Join the discussion on our Facebook page.

August 7, 2018 Update:  The crew member is Rezan Monteroso. He had been on the Amsterdam for just five days, and left behind a wife and children in the Philippines. Rest in Peace Mr. Monterosa.

Photo credit: 663highland – CC BY 2.5, commons / wikimedia.

After nearly nine years, Cruise Law News has a new look.

LexBlog, my blog design and support company in Seattle, re-designed my blog. You will note that the text you are reading is black lettering on a white background, in contrast to the old format (above) with a blue background which people have told me, over the years, was a bit hard on their eyes and difficult to read.

Man Overboard – a Continuing Problem

Early this morning I posted my first article, after two Royal Caribbean crew members went overboard after falling from a lifeboat near Victoria, Canada – Two Crew Members Overboard From Explorer of the Seas, Rescued

It is less than clear how the crew members went overboard, with a news account from a local radio program stating that they were working on the lifeboat, while commentators to my Cruise Law News page on Facebook explaining that the lifeboat apparently flipped over while it was being raised.

Of course, if the crew members fell while performing maintenance then that would be in violation of the cruise line’s safety protocols which require ship employees working “aloft or overboard” to wear personal protective equipment (PPE), which sometimes this cruise ignores. On the other hand, if the crew members fell after the lifeboat flipped while being raised, this would be in violation of the international maritime organization (IMO) protocols which prohibit lifeboats from being raised with people aboard, which this cruise lines also often ignores.

Meanwhile, readers of our Facebook page are commenting that “you cannot just fall off of a cruise ship” or words to this effect. But, of course, you can fall overboard if you are a crew member required to work without being provided with a fall restraint harness or forced to sit in a lifeboat which is lifted with people aboard in violation of IMO regulations.

In any event, based on the little available information, fortunately there are no reported injuries due to the mishap.

New Look – New Functions

Returning to our blog’s new format, a new feature is “Report a Tip” which you can see above near the top header. We often receive information directly from crew members or guests from the cruise ships, when things go wrong on the high seas. Cruise lines do not like to release complete or accurate information when bad things happen at sea, like when a fire breaks out or when a person goes overboard.

The motto of this blog remains “Everything Cruise Lines Don’t Want You to Know.” This form should make it easier to communicate with us.

Since I started this blog in September of 2009, I have written over 3,000  articles.  Thank you to the many hundreds of crew members and cruise guests who have contacted us over the last decade. Most people who contact us wish to remain anonymous.  We of course will never reveal the names or contact information of those who contact us.

The new format includes a link to our Google Analytics information, which tracks where people around the word contact us and how many pages they read. So far today, over 19,000 people have read the article which I posted this morning here on Cruse Law News.

One issue with the new format concerns me, namely our new comment system seems a bit awkward. I am wondering whether it will still work efficiently when readers wish to communicate with us.

I’m interested in what our readers think about the new look and format? Please give us your thoughts!

Join the discussion on our Facebook page. 

Interested in this topic?  Read:

Why do you read Cruise Law News?

This afternoon, May 17, 2018,  the United States Coast Guard (USCG) released an official press statement indicating that it ended its search for an overboard crew member from the MSC Seaside cruise ship.

The search was for a Filipino crew member who went overboard from the MSC cruise ship around 1:00 A.M. in the late night / early morning hours the previous day, on May 16, 2018.  But the Coast Guard stated in its official press release that it was not notified of the man overboard until 4:00 A.M. on May 16, 2018, which is approximately three (3) hours after the crew member went overboard.

The press release states that a Filipino crew member went overboard southeast of St. Thomas, United States Virgin Islands “at approximately 1 a.m. Wednesday. The cruise ship crew launched a search and contacted watchstanders at the Coast Guard Sector San Juan Command Center at approximately 4 a.m. alerting them of the situation.”

This is consistent with the eye witness accounts of a passenger on the MSC Seaside who notified me that the ship began employing searchlights around 3:00 A.M.

It appears from this information that the MSC Seaside was not equipped with an automatic man overboard system that would be triggered immediately whenever someone went over the rails of the cruise ships and automatically notify the bridge that a person went into the water.

This is disappointing because last October, MSC Cruises announced that it installed a state-of-the-art man overboard system on the MSC Meraviglia and is planning to deploy similar systems across its fleet of cruise ships. Apparently, MSC has not employed the technology on the MSC Seaside.

There are currently several very sophisticated systems manufactured by a variety of companies that use motion, heat sensing and radar technology that will not only automatically notify the bridge of the person going overboard but will actually track the person in the water at night.

Waiting three hours to notify the Coast Guard of a person going overboard suggests that the ship did not know the person went overboard because the ship was not equipped with this life-saving technology.

The failure to employ the technology not only leads to these type of delays but it results in a huge wasteful expenditure of money by the U.S. government. The Coast Guard release sates that:

“Coast Guard rescue crews comprised of a C-130 aircraft from Air Station Clearwater, two MH-65 Dolphin helicopters from Air Station Borinquen, a 33-foot Special Purpose Craft–Law Enforcement response boat from Boat Forces Saint Thomas and the Coast Guard Cutter Confidence conducted five air and three surface searches covering an area of approximately 1,216 square nautical miles.”

By notifying the U.S. Coast Guard three hours late, at 4:00 A.M. after the crew member went Confidence Cutteroverboard from the MSC Seaside at 1:00 A.M., MSC not only ensured that the late search would be unsuccessful but wasted the resources of Coast Guard stations in Aguadilla, Puerto Rico, St. Thomas USVI and Clearwater Florida involving the deployment of a C-130 Hercules aircraft, two MH-65 Dolphin helicopters, a 33-foot Special Purpose Craft, and the Coast Guard Cutter Confidence (based in Port Canaveral, Florida). These governmental vessels involved in the delayed search are in addition to the commercial vessels also involved in essentially looking for a needle in a haystack, including the Carnival Glory and the oil tanker Rose which were both involved in the belated search.

Freedom of Information Act (FOIA) requests regarding other man overboard searches indicate that the U.S. government spends around one millions dollars in deploying Coast Guard aircraft, helicopters and vessels for each similar search. It costs a lot of fuel to fly a C-130 down to the Caribbean from Clearwater, Florida and deploy a couple of of Dolphin helicopters and a Coast Guard cutter to conduct a (delayed) search of over 1,200 nautical square miles. Cruise lines do not pay anything to the U.S. government for the deploying of such vast resources for such man overboard searches which become necessary simply because cruise lines refuse to invest the necessary money to employ existing man overboard technology.

Have a comment? Please leave one below or join the discussion on our Facebook page.

Photo credit: Top – Dickelbers – CC BY-SA 4.0, commons / wikimedia.Bottom – U.S. Coast Guard 7th District Puerto Rico and U.S. Virgin Islands

A crew member from the MSC Seaside has been reported going overboard last night south of the Virgin Islands.

A passenger on the MSC cruise ship notified me this morning of the incident.  Florida resident Brett Morphis stated that the ship used spotlights to search for the crew member starting around 3 A.M. and continuing throughout the night.  The captain of the ship made an official announcement around 7 A.M., followed by a second announcement this morning stating that the search was continuing with prayers for the crew member.  A U.S. Coast MSC Seaside OverboardGuard helicopter and a Carnival ship (the Carnival Glory) as well as smaller commercial vessels reportedly were all engaged in the search. AIS systems seems to show that the MSC Seaside turned around west of the Virgin Islands and returned to a spot where the ship believed the crew member went overboard.

It is unknown whether the MSC Seaside was equipped with an automatic man overboard system which would have instantly alerted the bridge when the crew member went over the railing.

Last October, MSC Cruises announced that it installed a state-of-the-art man overboard system on the MSC Meraviglia and is planning to deploy similar systems across its fleet of cruise ships.

The man overboard has been identified as a 37 year-old crew member from the Philippines.

A news report from Puerto Rico states that the crew member “went overboard from the seventh deck of the Maltese-flagged cruise ship at approximately 1 a.m. Wednesday. The cruise ship crew launched a search and contacted watchstanders at the Coast Guard Sector San Juan Command Center at approximately 4 a.m. alerting them of the situation.”  If this account is accurate, it is unclear why there was a three hour delay by the cruise ship in notifying the Coast Guard of the man overboard.

Have a comment? Please leave a comment below or join the discussion on our Facebook page.