Carnival Cruise Refund PolicyOne issue we write about often is the cruise industry’s refusal to refund cruise fares when tragedy strikes their customers. 

We have seen cruise lines refuse to accommodate their guests when family members die unexpectedly, natural disasters destroy their customers’ homes, and even when children develop cancer. The cruise lines pocket the fares and then

Yesterday. I received information from a Cruise Law News reader that a man went overboard from the M/V Horizon operated by Croiseires de France between the Dominican Republic and St. Maarten. 

Today a newspaper in St. Maarten reported that yesterday, the police department in St. Maarten received a call from the security office at the A.C.

If you are cruising to Mexico, be sure to read the Mexico Travel Warning issued yesterday by the U.S. State Department. 

The U.S. Department of State warns U.S. citizens about the risk of traveling to certain places in Mexico due to threats to safety and security posed by organized criminal groups in the country.

"Resort

A retired couple from Canada, together with a captain, sailing from mainland Honduras to Roatan were reportedly attacked by four men armed with guns and knives who boarded the boat, threatened them with death and stole their money.

The article in CBC News quotes the Canadian woman saying "they actually had me, pulling my hair and

Adweek reports that Norwegian Cruise Line (NCL) is searching for a new advertising agency. The Martin Agency has handled NCL’s "creative and media business" since 2011.

NCL reportedly spent $33 million in 2014, down from $45 million in 2013. 

Adweek says that NCL’s plans to change its advertising agency "comes amid a search by competitor

"Mad Money" host Jim Cramer is a fan of Carnival Corporation (CCL).

He used to associate the word "disaster" with Carnival Cruise Lines. Between the Costa Concordia sinking, engine room fires, the Triumph "poop cruise," passengers sick with norovirus, the Arab Spring – it "seemed the company was doomed," says CNBC.

But Carnival has enjoyed a

Yesterday a cabin attendant discovered two cruise passengers dead in their cabin on the Holland America Line (HAL) Ryndam.

The proper  procedure for the cruise line to follow is for the crew member(s) to immediately leave the cabin, lock the door and call security who, in turn, will secure the cabin and assign a

News sources are reporting that a couple was found dead today aboard a Holland America Line (HAL) cruise ship that docked in Puerto Rico.

The local police said that the man and woman were sailing on the Ryndam and were in their 50’s and were from Cleveland, Ohio.

According to the news reports, no one

The U.S. Coast Guard medevaced a passenger yesterday Wednesday from a Royal Caribbean cruise ship 95 miles east of Cape Lookout, North Carolina.

The Grandeur of the Seas contacted the Coast guard yesterday afternoon, stating that a 71-year-old female passenger was suffering from abdominal pain.

The Coast Guard sent a MH-60 Jayhawk helicopter from Elizabeth

Several readers have contacted me complaining about Norwegian Cruise Line’s new charges on certain cruise ships (Breakaway and Getaway)

One passenger wrote: "Ncl started (secretly) charging $7.95 for room service now?!?  . . .  enough is enough . . .  So to go up from $0 to $8 is huge. I’ve never been