HAL Vendaam Holland America Line announced that it is cancelling the 7 night October 11th cruise of the Veendam from Quebec, Canada to Boston because of problems with one of the cruise ship’s propellers.

HAL has already cancelled the sailings on the Veendam for the September 28th and October 4th cruises to try and fix the propeller.

The Veendam is going into dry-dock to complete the more extensive work necessary to effect the repairs. The company is not disclosing what exactly is wrong with the propeller except to refer to unspecified “technical problems.”

USA TODAY published this statement from HAL:

“Repair work has been in progress to address a technical problem with one of the propellers on ms Veendam. As work has progressed alongside in Quebec, it has been determined that a complete repair can only be made in a dry-dock.”

Passengers will receive a full refund and a cruise credit worth equal to the costs of the cruise.

 

Photo Credit: Wikipedia / Bahnfrend Creative Commons 3.0

  • Richard Brandlon

    We were on the Veendam when the first cancellation occured. Aside from terrible problems with onboard computers, which made it almost impossible to make alternative plans, I would credit HAL with a quick response, prompt refund of expenses and, so far, everything promised except the ship credit, which I still expect soon.