Walker & O’Neill recently settled a claim against Royal Caribbean Cruises on behalf of a seriously injured former crewmember, originally from St. Vincent in the West Indies.

The crewmember was employed as a stateroom attendant for a number of years. Stateroom attendants, also referred to as cabin attendants or cabin cleaners, are required to work long hours and are often assigned over 20 cabins to clean. They are responsible for cleaning the bathrooms, cabin interiors, and balconies on exterior cabins for all of the assigned guests, as well changing the linen and making the beds several times a day. The cruise line also presses them into carrying heavy luggage during embarkation days as well.

Royal Caribbean pays cabin attendants only $50 a month in salary.  The crewmembers are dependent on tips from passengers to make a living.Royal Caribbean Crew - Cabin Attendant - Maritime Lawyer

The crewmember in question was injured on the Enchantment of the Seas while he was lifting a sofa to clean under it and experienced sharp pain in his lower back. He sought treatment from RCCL’s on board medical team.

Unfortunately, the cruise line failed to provide prompt and adequate care and deemed him fit to continue working even though he was in immense pain.

Our firm flew the injured crewmember to Miami where we arranged for him to be evaluated by a board certified orthopedic doctor.  We were successful in reaching a settlement of his claim to compensate him for his injury and resulting pain and suffering, and to provide funds for medical treatment in the future.

Please keep in mind when you cruise on Royal Caribbean cruise ships that the cabin attendants work well in excess of 10 hours a days, 7 days a week. That’s over 280 hours a month without a day’s rest.

Tip them generously!


Photo credit: Jim Walker (photo used with client’s consent)

  • Sofia

    We appreciate the efforts made by the waiters and cabin stewards,they have had a very hard time in all
    our cruises.
    God bless !

  • Fabio

    I hope he has a fair clearing !


    This is 2012. Is it for real? Fifty dollars a month for two hundred and eighty hours of work has a the smell of enslavement. Getting under small spaces, lifting sofas, taking food around to rooms with a smile. James would say:
    Go to now, ye rich men! weep and howl for your miseries that shall come upon you. Your riches are corrupted, and your garments are moth eaten. Your gold and silver is cankered; and the rust of them shall be a witness against you and shall eat your flesh as it were fire. James 5:1-3.
    Is the Caribbean boat a place for economic punching bags where the jobs that slavers did in the dreadful middle passage are carried out? People have choices, but when jobs are SCARCE, this is no permission for oppressing another human being who would prefer to work rather than steal.

    Blessing on you lawyers that seek to help those who cry out under their burdens!