We receive a lot of weird emails and telephone inquiries from cruise passengers about all types of things. Can we get our money back because the waiter was rude? Can we get a free cruise because the weather was bad and we missed a port, etc . . . etc. . . . etc.
I’ll be honest. I hate these type of inquiries. They are a waste of everyone’s time.
Last month we received one of these type of complaints. Passengers on some type of music fan cruise on a Carnival cruise wanted us to help them obtain a refund because they claimed that some of the band members were drunk and disrupted their enjoyment of the cruise. We couldn’t help them. Bad cruise experiences (not involving a serious injury) like this have no place in our legal system. The passengers we talked to agreed with us after a few minutes.
This weekend one of the passengers emailed me a link to the TMZ web site (not something I read everyday), joking about their experience. TMZ gossiped about one of the members of the Backstreet Boys becoming so intoxicated that many passengers wanted a refund. Its turns out that the Backstreet Boys had a fan cruise in December on a Carnival cruise ship leaving from Miami to Cozumel and back. TMZ claims that A.J. McLean (who I learn is a Backstreet Boy) "was so hammered and rowdy on a BB fan cruise last month, that several passengers lodged complaints … with some even demanding a refund . . . one cruise staffer tells us A.J. and his crew acted like ‘drunken fools’ for the entire five-day trip."
Drunks during a Carnival cruise? Sounds like business as usual on the Carnival "fun ships."
Photo credit: TMZ