Norwegian Breakaway This week, a number of passengers contacted our office after returning from the harrowing end of their ill fated cruise aboard NCL’s Norwegian Breakaway.

News accounts indicate that on January 2, 2018, the Breakaway stopped at its private island, Great Stirrup Cay in the Bahamas. Videos available online show the weather, initially calm and pleasant, turning rough as the passengers used tenders to return to the cruise ship. This was a foreshadowing of things to come.

By this date, and as early as December 31, 2017, weather forecasters were unanimously predicting that a huge storm would form off the U.S.’s southeast coast and head north later in the week.

But Norwegian Cruise Line (NCL) stuck with its itinerary and subjected the passengers to several days of extreme winds and waves as the hurricane-strength storm pounded the cruise ship on January 3rd and 4th. Water leaked into the ship as passengers complained on social media of panic and seasickness with several dozens of frightended passengers sleeping in the ship’s atrium. CBS quoted one passenger as saying that “there were people crying, everyone was throwing up. It was a nightmare. It was so tilted I was shaking.”

Many passengers complained about a lack of communication from the captain.

NCL downplayed the incident which infuriated many of the traumatized passengers.

In one of several statements released by NCL after the Breakaway returned to port in New York, NCL claimed that the cruise ship “encountered stronger than forecasted weather conditions.”

The cruise line’s conduct and lack of transparency are similar to the conduct of Royal Caribbean after the Anthem of the Seas cruised into a major storm which, like the Grayson “bomb cyclone,” was well forecast in advance. The captain of the Anthem claimed that the storm was not accurately forecast, which led Al Roker, the popular television weatherman on the Today Show, to state “Royal Caribbean’s claim that this was not predicted is bullfeathers.

Cruise lines ordinarily have a duty of only “reasonable care” under the circumstances. But in instances of rough weather, cruise lines have a much higher duty of care to the passengers. Some characterize this duty as the “highest duty of care” of the passengers when the ship is expected to encounter rough weather.

Our firm previously represented traumatized passengers on the Anthem of the Seas which Royal Caribbean recklessly sailed through a violent storm in 2016. You can see a video of my interview with a New Jersey television station here.

Have a thought? Please leave a comment below or join the discussion on our Faceboook page.

January 10, 2018 Update: Passengers Consider Lawsuit After Norwegian Cruise Line Sails Through Winter Storm Grayson (Video).

Image credit: CBS News

NCL Norwegian Breakaway Storm

Royal Caribbean Cruise PRPR News recently published an interesting article about how Royal Caribbean Cruises successfully handled its public relations image during the 2013 fire aboard the Grandeur of the Seas. Titled How Royal Caribbean Controls the Message During a Crisis, the article explains how the cruise line effectively controlled the narrative when the Grandeur caught on fire while cruising to Nassau.

PR Success: Immediately after the fire, Royal Caribbean quickly flew its president and a professional photographer to the port and tweeted photos of the cruise CEO interacting with guests "so that journalists would use those photos instead of a guest’s."

I mentioned this effective PR move in an article which I posted shortly after the fire titled Where Are Photo & Video Images of the Fire on the Grandeur of the Seas?  I commented on Royal Caribbean’s new and improved PR efforts, but pointed out that the cruise line released more photos of the cruise CEO having tea with passengers after the fire than of the damage to the ship. 

A video report by ABC News helped to explain why there were no videos or photographs because the cruise ship’s crew stopped passengers from taking images of the fire and chaos. Passenger Carrie royal Caribbean Cruise PRMcTigue told ABC News that "even when people put their cameras up to photograph the sunrise, they were told, ‘no photos.’"

PR Disasters: But Royal Caribbean has not always been able to control the images shown to the public when its cruise ships catch on fire. In July 2015, the Freedom of the Seas caught on fire. When we learned that the Freedom was on fire while heading to port in Falmouth, Jamaica, we asked a former client who lives near the port to video the fire. He videotaped the ship coming into port, billowing a huge amount of smoke. We immediately posted the video, on our Facebook page, which was viewed by over a million people within two days. We also posted the video on this blog with other images of the fire and the passengers mustering to prepare to abandon the fire-stricken ship.

So when Royal Caribbean tried to spin the story, with a misleading statement by its CEO that the fire was allegedly "small and quickly extinguished," the public could make their own assessment regarding the size and ferocity of the fire. All of the major networks (ABC, CBS and NBC) carried the video on their news programs and the international media included the video on their multi-media presentations.

The public was left with the impression that the cruise line was either completely out-of-touch with the danger posed to its guests or that it deliberately fabricated a falsehood to masquerade as the truth, which I suggested in the Royal Caribbean "Small Fire" Hoax.

Royal Caribbean also caused a public uproar after it sailed the Anthem of the Seas into a well publicized storm last year. Royal Caribbean’s PR people tried to say that the storm was "unforeseeable" but weather professionals didn’t buy it. They ripped the cruise line for routing the cruise ship directly into the storm. Read the Washington Post’s 4,000-passenger cruise ship inexplicably sails into Atlantic mega-storm. Weather experts accurately predicted the Atlantic seas out of New Jersey to be over 30 feet high with winds of hurricane strength, but the Anthem nonetheless recklessly sailed into theRoyal Caribbean Cruise PR storm, terrorizing thousands of passengers and burning out the clutches of its azipods in the process. The Anthem returned to port in New Jersey with only one propulsion unit operating.

Royal Caribbean initially denied any damage or injury to the ship or the passengers and then falsely claimed that the only damage to the ship was "cosmetic." Al Roker, the popular television weatherman on the Today Show, best summed up Royal Caribbean’s claim that the storm was not predicted: "Royal Caribbean’s claim that this was not predicted is bullfeathers."  USA TODAY chimed in with "Meteorologists: Royal Caribbean blew it on sailing into storm."

Practice Makes Perfect?  The director of the cruise line’s corporate communications, Cynthia Martinez, was quoted in the PR article as saying that that the company often "practices roundtable discussions of how to handle an issue, and sometimes they practice writing tweets and press releases for specific situations." So the next time that a Royal Caribbean ship catches on fire or sails into a storm, remember that what you may be seeing from this cruise line is what it wants you to believe rather than the reality of what actually occurred or – as Al Roker said – "bullfeathers."

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

I received the following information from a regular reader of this blog, who wishes to remain anonymous. 

"Today’s Bild (translates to "Picture", Germany’s largest circulation daily) reports cruise ship Aida Prima was hit by 23 ft waves in the North Sea as it was returning to home port Hamburg on Friday evening from a week-long European itinerary.

All passengers were ordered back to their cabins. Ship is now safely back in port in Hamburg. Per the AIDAprima stormarticle, Aida cruise line confirmed the incident, including injuries to ‘three passengers, ‘two bruises and a bone fracture.’

Per the article, The Elbe (river connecting Hamburg to the North Sea) had been closed in the hurricane for ships – but the authorities made an exception for the Aida Prima. ‘She was allowed to enter and reached the berth at the cruise terminal Steinwerder at 7.45 am. The resulting material damage could not be quantified today.’

The Bild story with stills and video is here, entitled ‘Our chaos night on the Aida.’

In the video, it appears that the ship rocked so violently that the chest-high glass barrier around the bar pool broke, sending water cascading onto deck 15. Furniture is being tossed as passengers and crew make their way across the deck."

Many thanks to the anonymous reader for the information.  You can watch the video on our Facebook page.  

Photo credit: Bild

The Palm Beach Post is reporting that a lawsuit was filed this week against Royal Caribbean by families of children with autism who faced the February 6th storm which terrorized many passengers aboard the Anthem of the Seas.

The article was written by the the Palm Beach Post’s weather reporter, Kim Miller, in her blog called WeatherPlus.  

Ms. Miller writes that "40 families of children with autism sued the luxury cruise company saying Anthem o fthe Seas Stormofficials were negligent in their actions to sail the Anthem of the Seas into the storm despite forecasts that predicted turbulent weather."  

She cites the lawsuit filed on Monday which says that "there were 40 families with Autism Spectrum Disorder children aboard the vessel and parents and aides did their best to protect themselves and their children who were being severely battered and traumatized."

The lawsuit represents a potential public relations nightmare for the cruise line which, ironically, has collaborated with Autism on the Seas, a non-profit national organization, since 2007, in developing cruise vacation services to accommodate adults and families living with children with special needs, including "autism, asperger syndrome, down syndrome, tourette syndrome, and cerebral palsy." 

Royal Caribbean said that the lawsuit lacks merit. The cruise line again commented that the Anthem encountered "unexpectedly severe storm" but still kept "the ship safe . . ." 

This may well prove to be a difficult case to defend given the fact that weather forecasts predicted 30+ foot waves and hurricane strength winds which rocked the cruise ship and damaged at least one of the ship’s azipod propulsion units in the storm. 

The court records reflect that John Ostrow of Miami and Alan Trachtman of New York City represent the families. Long time cruise line defense lawyer Curtis Mase of the Mase and Lara law firm in Miami is representing Royal Caribbean in the first two lawsuits arising out of the storm last month. 

Have a thought? Please leave a comment on our Facebook page. 

Photo Credit: Incredible World / ABC News / Youtube

Passengers on the Anthem of the Seas are stating that as of Monday, as the cruise ship continued to head back to New Jersey for deep cleaning, the captain informed them that 109 passengers are sick with norovirus.

Other passengers also tell me that there are more than this sick, but they don’t want to go to the medical facility.    

According to the CDC, cruise lines are required to provide notification to the federal agency when the gastrointestinal illness (GI) count exceeds 2% of the total number of passengers or crew onboard. The CDC-required notification is for totals for the entire voyage.

There are between 4,180 passengers (double occupancy) and 4,905 passengers (maximum occupancy) on the cruise ship so 2% turns out to be between 83 and 98 passengers. So expect Anthem of the Seas - Norovirusthe CDC to officially announce that the Anthem to be the fourth U.S. based cruise ship with an norovirus outbreak this year. 

The much ballyhooed "severe storm" that supposedly caused Royal Caribbean to cancel two days of the cruise is nowhere to be seen, as passengers report good weather and calm cruising. 

Royal Caribbean, which didn’t mention the topic of norovirus until passengers went to Twitter complaining of the virus outbreak, denied on Twitter that the outbreak was the reason behind returning to port in New Jersey early. But many news sources blended norovirus into the story after an executive with the Associated Press aboard the cruise ship said that the ship’s captain and its cruise director made announcements about norovirus sickening people on the ship.

The AP executive was also quoted saying that the cruise ship "workers are scurrying around like ants, scrubbing down handrails, tables and any other surfaces that can be washed" – an apt although somewhat derogatory description. This is hardly what the cruise line wants the passengers to think about on a cruise marketed as a relaxing pleasure cruise.  

Whoever you believe, whether the Anthem of the Seas is returning to avoid the so-called storm or because of a virus outbreak, there is no doubt that the Anthem’s reputation is being mauled in the court of public opinion.  New York Magazine called her the "bad luck cruise ship."  CNN calls her the seemingly perpetually "storm battered" cruise ship. Some people on Twitter are asking "Anthem of the Seas: Cursèd ship of doom, or just a run of bad luck?"  

Of course, any mention of the Anthem today is accompanied by photos and video of the raucous cruise earlier this month which reminds everyone of the fact that the ill-fated ship sailed into the violent storm.

The "cursed" cruise ship theme was blasted in the headlines of the popular U.K. tabloid newspaper the Daily Mail which asked "Is the Anthem of the Seas Cursed?" The Inquisitr, Newsmax, and the Examiner, among others, all joined the Daily Mail in labeling the Anthem "cursed" in their news Anthem of the SEas Norovirusarticles.   

So the overworked crew members continue to spray and scrub everything in sight. Photos sent to me from the ship show the crew members wiping all rails and counters (photo top) and wrapping a rack of cookies-(photo bottom) with a Saran-Wrap like film, apparently to keep the surfaces and food clean. (I have never seen this before).  

Regarding the crew members who had to deal with storm-frazzled passengers three weeks ago, and are now pressed into non-stop noro-eradication measures, I’m sure that they feel that the Anthem of the Seas may indeed be cursed.

March 1, 2016 Update 5:00 PM:  The CDC disease data-base just listed the Anthem of the Seas. It lists "unknown" rather than norovirus so we may find out that there is some other source of infection like e-coli or something more exotic. 125 passengers and 16 crew members are infected at this point. The CDC recommends sending 10 more crew members and 10 contract cleaners to the ship as well as 4 Hotel and Housekeeping Operations Managers, 3 Public Health staff, one nurse from the cruise line corporate office.   

A newspaper in New Jersey published a story that quotes a passenger on the cruise ship saying that the CDC came on the ship in Puerto Rick and tested for e-coli.  

Today, Miami lawyers filed suit on behalf of a cruise passenger who sailed aboard the Royal Caribbean Anthem of the Seas on Sunday, February 7th. The Lipcon law firm, based here in Miami, has filed a proposed class action lawsuit against Royal Caribbean in Federal Court for the Southern District of Florida.

Anyone who has read this blog in the last two weeks knows how I feel about the cruise in question. There is little doubt that the cruise line acted recklessly by ignoring weather forecasts of hurricane strength winds and 30 foot waves of this Altantic winter storm.  The winds strengthened, as to be expected in a storm like this, to well over 100 MPH. Many passengers experienced Anthem of the Seas Storm Lawsuitterrifying experiences where some passengers were fearful of losing their lives and those of their loved ones on the cruise ship.

The Anthem of the Seas returned to New Jersey with severe damage to its propulsion system, among other damage.

The captain of the Anthem of the Seas said during a talk to the passengers after the storm that he expected waves of only 12 to 15 foot waves.  But weather forecasts indicate that much higher waves, to over 30 feet, were expected. This means that the cruise line did not provide accurate weather reports to the captain or he ignored them. Navigation officers are required to up load “passage plans” pursuant to the the International Safety Management (ISM) codes before they sail. This information will quickly reveal exactly what weather conditions the captain anticipated during the ill-fated cruise in question.

ABC reports that any passenger who was on the ship can be represented in the lawsuit, which covers both passengers who suffered physical injuries and those passengers who are alleging only severe emotional, psychological and emotional stress.

You can read the lawsuit papers here.

At least one other lawsuit was filed last week by a lawyer in Houston, Texas.

Our firm will be representing passengers who sustained physical injuries during the storm.

Cruise lines ordinarily have a duty of only “reasonable care” under the circumstances. But in instances of rough weather, cruise lines have a much higher duty of care toward the passengers. Some characterize this duty as the “highest duty of care” of the passengers when the ship is expected to encounter rough weather.

Can it seriously be argued that Royal Caribbean exercised “high care” when it sailed 4,500 passengers, including the elderly and children, into a winter storm forecast to bash the ship with hurricane strength winds and waves over 30 feet?

Read our last article on the Anthem of the Seas fiasco.

Anthem of the Seas StormThe maritime blog gCaptain published an article yesterday, written by Rick Spilman, author of the well written Old Salt blog, titled Anthem of the Sea – is She  Seaworthy?  The Old Salt blog takes issue with an article I wrote several years ago entitled Are Cruise Ships Dangerously Top Heavy?

In my article I was critical of the cruise industry’s trend to build these jam-packed mega cruise ships of today – the ‘floating condo" as some call them, which "seem to be out-of-proportionally tall, perched precariously on a hull which seems incapable of safely supporting a structure towering hundreds of feet into the air."  Fours years ago, I said that these monster ships "look like condominiums ripped out of Collins Avenue on Miami Beach and placed on a barge. They look eager to tip over."

I am more convinced today of these observations after the Anthem of the Seas debacle this past week. 

Commenting on the recent fiasco, the Old Salt blog stated that the cruise ship passed the test of encountering a major storm. It said that the cruise ship "survived" what it characterized as a "full-scale blowout trial in highly dangerous conditions." It pointed out that "no one died or was seriously injured" and "the ship made it into port under its own power."

The Old Salt blog scoffed at the notion that the Anthem of the Seas was "unsafe" and concluded that the gigantic cruise ship and others designed like it "are a lot more seaworthy than they look."

But the article was published before the Coast Guard announced that one of the vessel’s two azipods Anthem of the Seas Abandon Shipmalfunctioned during the storm and that the Anthem returned to port in New Jersey with only one propulsion unit operating. Late yesterday afternoon, the Coast Guard stated that "during the storm the port azipod, which is one component of the vessel’s propulsion system, burned out all four clutches." Royal Caribbean, which initially denied any damage or injury to the ship or the passengers and then claimed that the only damage to the ship was cosmetic, was forced to try and quickly replace the clutches on the storm damaged azipod before the ship’s scheduled departure today. The cruise line also decided the starboard azipod ‘s clutch also needed to be replaced "as a precaution," raising the possibility that it also sustained damage during the storm.

So putting differing opinions aside, the undisputed fact of the matter is that the Anthem of the Seas sustained significant damage to its propulsion system during the storm and returned to port unseaworthy.

The failure of portions of the cruise ship’s propulsion system is very troubling  It raises an issue which I discussed in my article four years ago: "ask yourself whether you really want to take your family onto one of these floating sky-scrapper hotels when, God forbid, it loses power while encountering rough seas?"

If the Anthem’s propulsion was further disabled during the storm, the cruise ship would be in serious trouble. 

“Major casualties are the result of synergy from multiple causes. If one bad thing happens, you probably get through it,” maritime law litigator and law professor Larry Brennan told the media. “If a ship loses propulsion in a storm, it’s at the mercy of the seas. Instead of cosmetic or structural damage, there’s a much better chance that a ship can be lost.”

Cruise passengers claim that the waves crashed over the top of the lifeboats tethered along the side of the Anthem of the Seas as the ship listed heeled heavily to one side. Even if passengers could have gotten into the lifeboats, this class of Royal Caribbean ships does not have enough lifeboats for both passengers and crew members. The ship is designed such that the crew are forced to use a system of sliding down chutes into life-rafts – a dangerous design even in pleasant weather. Panic may cause the crew members and the passengers to compete to get into the lifeboats which are far safer than the life-rafts. As I explained and illustrated in my article Titanic Redux, there is a danger of the tether ropes breaking, the chutes twisting, or the life-rafts ripping away from the chutes during the type of rough weather which the Anthem faced this week.  

Of course a vessel can be unseaworthy not only when it is designed in an unsafe manner, or it is in state of disrepair, but when the vessel has unsafe procedures. The fact of the matter is that the Anthem of the Seas and other huge cruise ships in the Royal Caribbean fleet do not have a safe means of evacuating passengers and crew members at sea, particularly in dangerous storm conditions.

But most passengers don’t seem to be aware of this dangerous practice. The Anthem is claimed to be a technological marvel with all types of bells and whistles to wow the passengers: from being served by a robotic waiter to simulated surfing on the FlowRider to simulated sky diving on the iFly to riding on the North Star. But it has no way to evacuate people safely if disaster strikes, which almost happened last week.

All issues considered, I would say that the Anthem of the Seas is far more unseaworthy than it looks.

Images credit: Weather Nation YouTube – top

Royal Caribbean Anthem of the Seas StormThe storm-ravaged Anthem of the Seas is returning to port in New Jersey tonight with around 4,500 passengers aboard, many of whom feel traumatized by the cruise to the Bahamas run amok.

Many passengers on the cruise ship have contacted our office to complain that they literally feared for their lives and those of their families when the ship sailed into the predicted storm earlier this week. Many couples say that they told their partners that they loved them and said goodbye, afraid that as the cruise ship was rocked by 30 foot waves and blasted by 125+ MPH winds the ship would list over and they would drown in the surging ocean.

Many passengers also told me that they knew that there would be no way to safely board life boats in light of the high winds and intense waves if they had to abandon ship. They mentioned their panicked children who saw the fear in their parents’ eyes of perishing at sea.

Today I was interviewed by several local news stations in New York City, including the local CBS station channel 2 (video below) about the cruise line’s ill-fated decision to cruise into the storm

Meanwhile, it appears that Royal Caribbean has come to the realization that it made a mistake by not paying attention to the weather forecasts (which accurately predicted that there would be a storm developing with waves predicted of over 30 feet). Travel Market reports that Royal Caribbean has formed a shoreside team of meteorologists and captains to monitor the weather and advise the navigational teams of its cruise ships of storms and whether it is prudent to proceed.

Royal Caribbean sent the following statement to the media:

"Anthem of the Seas will return to Cape Liberty, NJ this evening, and we are grateful for the safe return of our guests and crew.

We apologize for exposing our guests and crew to the weather they faced, and for what they went through.

Our ship and our crew performed very well to keep everyone safe during severe weather. Of more than 6000 people on board, only four minor injuries were reported.

Despite that fact, the event, exceptional as it was, identified gaps in our planning system that we are addressing. Though that system has performed well through many instances of severe weather around the world, what happened this week showed that we need to do better.

The severity of Sunday’s storm, with its sustained 120-mph winds, far exceeded forecasts. Even so, it is our responsibility to eliminate every surprise we possibly can.

As of today, we are strengthening our storm avoidance policy, and have added resources at our Miami headquarters to provide additional guidance to our ships’ captains.

As for Anthem of the Seas, much of the superficial damage caused by the storm has been repaired. We expect to resume her planned itinerary for next week’s cruise.

Again, we offer our apologies to our guests and crew." 

Statement courtesy of local ABC station 7 in New York City.

 

http://up.anv.bz/latest/anvload.html?key=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

A YouTube video of the Master of the Anthem of the Seas was broadcast to the staterooms on the Anthem of the Seas internal channel the day after the storm. A passenger, Sean Ferguson, recorded it with his iPhone.

The captain stated that, in his opinion, the low pressure system was not forecast accurately and the Anthem of the Seas faced wind and wave conditions much worse than were forecast.

His comments are in stark contrast to a number of meteorologists who have stated that the storm was accurately forecast last week. Chief Meteorologist Eric Elwell, a local meteorologist from Ohio, posted photographs of the damage on his Facebook page. Another meteorologist, Ryan Maue, a “digital meteorologist for WeatherBell Analytics, said it’s hard to believe no one at Royal Caribbean had been aware of a storm system that had been forecast — and included in official advisories and warnings issued by the National Weather Service — days in advance, ” says NJ.com in the article Royal Caribbean ripped by weather pro for routing ‘Anthem’ cruise ship into storm.

The meteorologists at the Weather Channel were highly critical of Royal Caribbean last night and stated that the storm was accurately predicted in several programs and widely reported. The Weather Channel broadcast images showing that the seas were predicted to be over 30 feet last week (see photo below), which sharply contrasted with the Royal Caribbean captain’s claim that the waves were forecast to be only 12 to 15 feet in height.

Of interest is the Master’s statement that the winds which rocked the cruise ship were up to 170 MPH which is actually higher than the estimates of many terrified passengers who contacted us of around 150 MPH.  He also stated that the passenger were understandably extremely uncomfortable and fearful of the weather conditions.

Ar the 18 minute mark of the video, the Master used an online chart from PassageWeather.com which, ironically, accurately predicted the development of this storm before the Anthem of the Seas sailed into danger.

Al Roker, the popular television weatherman on the Today Show, best summed up Royal Caribbean’s claim that the storm was not predicted:  “Royal Caribbean’s claim that this was not predicted is bullfeathers.

USA TODAY published Meteorologists: Royal Caribbean blew it on sailing into storm.

Florida Senator Bill Nelson was quoted in the press asking why would the ship continue right into the path of the ferocious storm that had been predicted at least four days on February 3rd, before the cruise encountered it, according to the Daily Mail.

Storm Anthem of the Seas Cruise

 

Anthem of the Seas StormRoyal Caribbean’s Anthem of the Seas was pounded by rough weather last night, according to passengers leaving comments, photos and video on the internet.

New accounts initially indicated that there was no damage to the cruise ship or injuries to the passengers but this notion was quickly dispelled by images of extensive damage caused by the storm.

Chief Meteorologist Eric Elwell, posted photographs of the damage on his Facebook page.

The storm was the result of a sudden although predictable intensification known as "bombogenesis," which is explained by this article in Forbes magazine.

ABC News reported that "after seeing pictures and people’s comments on Twitter and other social media platforms, the USCG contacted the Royal Caribbean’s Anthem of the Seas to check in.”

Passengers contacted us indicating that several guests were injured in the mayhem caused by the hurricane strength 125+ MPH winds and 30+ foot waves.  

The cruise line said initialy that it would be late getting to Port Canaveral but later said that the Anthem would return to New Jersey. Passengers would be refunded 100% and, in addition, receive 50% of their fares a future cruise credit in compensation. 

The storm and damage to the ship reminds me of a harrowing incident on the Brilliance of the Seas when several passengers were seriously injured when a storm hit the Royal Caribbean cruise ship in December 2010. The ship tried to outrun a known storm into Alexandria, Egypt. Royal Caribbean tried to spin the story in the media, saying that the storm was far worse than expected. 

Watch Top Five Worst Cruise Ship Disaster Videos

February 8 2016 Update: Seems that Royal Caribbean is playing the "unforseeable" weather game again. Weather professionals are not buying it  – Royal Caribbean ripped by weather pro for routing ‘Anthem’ cruise ship into storm. Also read 4,000-passenger cruise ship inexplicably sails into Atlantic mega-storm.  The Weather Channel pointed out that several weather programs predicited the high waves and high winds last week, and questioned where the cruise line obtained its weather forecasts.

February 9 2016 UpdateMaster of the Anthem of the Seas: Storm Not Accurately Forecast.

Image Credit: NOAA/NASA via Forbes

Storm Royal Caribbean Anthem of the Seas