According to The Telegraph newspaper, NCL cruise executive Andy Stuart’s 83-year-old mother told the newspaper that Norwegian Star cruise guest Kay Longstaff, who went overboard as the cruise ship was heading back to Venice three days ago,

“. . . didn’t fall off. She jumped. This has cost Norwegian Cruise Line $600,000. This stupid woman.”

Mr. Suart’s mother told the U.K. newspaper that he was upset that Ms. Longstaff caused “massive disruption to fellow passengers while costing Norwegian Cruise Line (NCL) hundreds of thousands of pounds in compensation.”

Over the years, I have written many dozens of articles about people going overboard from cruise ships.  One of the first things that readers think when a passenger (or cruise employee) goes overboard is that “you can’t fall from a cruise ship.”

Most of the time, the person who goes over the rails of a cruise ship is not rescued.  In fact, less than 15% of people who go into the sea are rescued. They die at sea. But that doesn’t stop cynics from attacking the dead cruisers as being “stupid.”  Considering that 319 people have gone overboard in the last two decades according to cruise expert Professor Ross Klein, this means that well over 250 families have grieved or are grieving the loss of a family member lost at sea from a cruise ship.

The cruise industry does not bother to keep statistics of the number of people who go overboard, or the reasons why they do, choosing instead to label their disappearances to be the “result of an intentional or reckless act,” as pointed out by NPR in a recent article.

The “intentional or reckless act” is a talking point from the cruise industry’s trade organization, the Cruise Line International Organization (“CLIA”). CLIA, of course, claims that cruising is “one of the safest forms of travel” and claims that it is impossible to go overboard unless cruise guests act recklessly.

Over-intoxication is the leading cause of passengers going overboard from cruise ships, by far. Pushing alcohol during cruises is a fundamental part of the cruise business. Bar and tavern owners know that customers often act recklessly when they are over-served alcohol. Things are no different on the high seas.

Just last week, a jury in Miami heard testimony about Samantha Broberg,  a guest on the Carnival Liberty. In 2016, Carnival served her 19 drinks over the course of the day and evening, rendering her well past the point of obvious intoxication. She staggered out of the cruise ship bar after 1:30 A.M., sat on a railing in a drunken stupor, and fell into the dark waters of the Gulf of Mexico.

The cruise ship did not have an automatic man overboard system installed, as required by the 2010 Cruise Vessel Security and Safety Act which President Obama signed into law and became effective in 2012.

Such a system would have instantly signaled the bridge that a person went over the railing, captured the person’s image and tracked the person in the water, even at night, via combination of motion-detection, infrared and radar technology.  Carnival eventually resorted to reviewing CCTV images after-the-fact once the woman’s friends reported her missing around 11:00 A.M. the next morning and searching the ship even though the woman went into the water several hundreds of nautical miles earlier. Carnival eventually contacted the United States Coast Guard around 5:00 P.M the following day while it continued heading back to its home port in Galveston.

Ms. Bromberg’s body was never found.

Ms. Bromberg left behind a loving husband and four children.  But that didn’t stop the cruise cynics from calling her drunk and stupid.”

Like Carnival, NCL doesn’t seem to have installed an automatic man overboard system on the Norwegian Star.  So when Ms. Longstaff went over the rails late at night, perhaps just like Ms. Broberg did two-and-one-half years earlier, the ship’s bridge was not automatically and immediately notified. The ship continued sailing until her friends notified the ship that they could not find her.

After turning around to search for her many hours later, the NCL cruise ship eventually abandoned the search and returned to Venice, arriving around 3:00 P.M. rather than the scheduled 8:00 A.M. The cruise ship was full of upset passengers who were agitated that they had missed their flights home and had to look for a hotel.

As explained in articles by Quartz and NPR, this is the second time in two months that NCL abandoned a search for an overboard guest or cruise employee and returned to the ship’s home port due to pressure from  angry passengers and in order to re-rack the ships with new guests for the next cruise.  The same thing happened with the Norwegian Getaway last month when the Getaway decided to head back to Miami after a short search for a crew member who had jumped overboard, leaving the Coast Guard during the middle of the search. (The crew member was eventually rescued the next day by a passing Carnival cruise ship,)

It’s bitterly ironic that NCL cruise CEO Stuart, or his mom, would complain about Ms. Longstaff’s going overboard when its was NCL which probably over-served her alcohol in the first place, and didn’t equip its cruise ship with an automatic man overboard system even though it knows that other intoxicated guests have disappeared overboard during cruises.  It was also NCL which abandoned its search for her as she treaded water for over 10 hours in the Adriatic Sea.

And as far as NCL having to allegedly pay for their guests’ airfare and hotel accommodations in Venice? Hogwash.  NCL has a well deserved penny-pinching reputation for never paying for missed ports or cruises gone wrong though its own negligence. It has never reimbursed its guests’ airfare or hotel accommodations caused by a delayed return to port following a passenger lost at sea. It’s preposterous to believe that NCL allegedly paid anything to the guests who they dumped in Venice at the end of the ill-fated cruise, much less $600,000 as claimed by Mr. Stuart’s mom in the Telegraph.

Most of the passengers who have contacted me about this case complain that NCL refuses to reimburse them for their airfare changes and hotel expenses due to the the Star’s late return to Venice.

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Here are just a couple of automatic man overboard systems available to the cruise industry (there are several others):

MARSS Mobtronic

Pure Tech

Photo credit:  Croatian Coast Guard, Harbour Master’s Office, Rijeka via ABC News.

 

A cruise passenger reportedly went overboard early this morning from the Seven Seas Mariner.

The cruise ship was returning, eventually, to Vancouver from a cruise to ports in Alaska. The ship was sailing to Victoria on the 10th day of an 11-day Alaska cruise which began in Vancouver on June 30th.  The cruise ship apparently first realized that the passenger had gone overboard when the ship was just north of Cape Flattery, at the northwestern tip of Washington state’s Olympic Peninsula.

The captain of the cruise ship reportedly told the Coast Guard that video footage showed a passenger jumping into the sea from an eighth-deck balcony at 4:15 a.m.  AIS data shows that the cruise ship Man Overboard Seven Seas Mariner Cruisehas turned around and has sailed to the northwest apparently in search for the overboard passenger.

Shortly after releasing information about how the passenger went overboard, the Coast Guard in the Pacific Northwest district in the tweeted:

“In previous post, the word “jump” was used, however we have NO indication of why the individual went overboard. Investigation will help determine what happened. Again, we have NO CLEAR info on what lead to him going overboard; crews actively searching at this time.”

In this case, the Coast Guard has at least accurately reported that the passenger went overboard earlier this morning.  In the last overboard cruise ship case, the Coast Guard erroneously reported that a crew member was seen going overboard from the Norwegian Getaway at 3:20 PM (which is when NCL finally realized that he was missing from the ship) when he actually went into the water at least 12 hours earlier.

The Seattle Times reports that the 73 year-old man’s wife “was awakened around 4:30 a.m. Tuesday by “a breeze coming from the balcony door cracked open” and discovered her husband missing, the Coast Guard said in one of several early-morning tweets about the rescue effort.” It is less than clear if and when the guest’s wife reported her husband missing to the ship’s crew.

This case is another example of a cruise ship where apparently no automatic man overboard system was installed. Such a system would immediately trigger an alarm in the bridge when someone goes over the railings and then track the person in the water through state-of-the-art infrared and radar technology. Without such a system, the ship has to look through CCTV film to see if it sheds light on if and when a passenger or crew member went overboard. The result is a delayed response and a huge search grid to be searched by Coast Guard aircraft and vessels.

According to cruise expert Professor Ross Klein, 314 people have gone overboard since 2000.

Update: Unfortunately, according to KOMO News the passenger was found, unconscious. He was flown to a Port Angeles hospital where he was pronounced dead.

Please join the discussion on our Facebook page.

Photo credits: Top – MarineTraffic; bottom – KOMO.

Seven Seas Mariner Man Overboard

Norwegian GetawayA crew member employed by Norwegian Cruise Line (NCL) has reportedly gone overboard from the Norwegian Getaway as the cruise ship was returning from a Caribbean cruise.

There is conflicting information regarding exactly when the crew member went overboard.  Some passengers have stated on social media that the crew member went overboard late at night (around 1:00 A.M.) or early this morning (3-4 A.M.). The captain of the NCL ship made an announcement earlier this afternoon and the ship turned around to conduct a search.

Miami Local News 10 reports that according to the U.S. Coast Guard, the crew member is a 33-year-old Filipino crew member who allegedly went overboard around 3:30 p.m. when the Getaway was about 28 miles northwest of Pinar del Rio, Cuba. The Coast Guard station in Miami deployed a HC-144 Ocean Sentry airplane to search the waters northwest of Cuba.

It seems possible, if not likely, that the news account may be reporting when the Coast Guard was first notified by the cruise ship of the missing crew member as opposed to when the crew member actually left the ship.

The Getaway left Miami last Sunday, June 24th, for a one week cruise which included ports in Mexico, Belize and Honduras. The ship left Cozumel yesterday evening and was expected to return to Miami early tomorrow morning.

We were first notified of the incident when an oncoming guest stated that the Getaway has been delayed because a crew member went overboard.

It does not appear that the ship was equipped with an automatic man overboard system that would immediately send an alarm to the bridge went a person goes over the rails and can capture an image of the person and track the person in the water via radar and infrared technology.

According to cruise expert Dr. Ross Klein, 313 people have gone overboard since 2000.

Have a comment? Please leave one below or join the discussion on our Facebook page.

Read about what appears to be a similar crew member overboard, where the investigation by the flag state revealed how Royal Caribbean bungled the man overboard search: Royal Caribbean Unreasonably Delays Reporting Overboard Crew Member from Vision of the Seas.

July 1 2018 Update: A miracle. Overboard Missing Cruise Employee Found 21 Miles North Of Cuba.

Photo credit: Dickelbers – CC BY-SA 3.0, commons / wikimedia.

Man Overboard Norwegian Getaway

Carnival EcstasyA passenger has been reported going overboard from the Carnival Ecstasy this morning.

The Carnival cruise ship is currently searching waters to the west of Freeport, Bahamas for the person.

AIS services show the ship slowing and turning around in what appears to be a classic Wlliamson turn.

According to  cruise expert Ross Klein, this is the 275th person to go overboard from a cruise ship since the year 2000.  The last overboard from a Carnival ship occurred earlier this summer when a 33 year old woman disappeared from the Carnival Liberty in May.

We have asked Carnival for a statement.

The Ecstasy was returning to Charleston from a cruise to the Bahamas and had sailed from Nassau.

If you have information regarding what happened, please leave a comment below or on our Facebook page.

Update: Carnival issued the following statement this morning:

“Early this morning, a 32-year-old female guest was witnessed jumping overboard from the cruise ship Carnival Ecstasy. The ship was approximately 15 miles off the coast of Grand Bahama island. Man overboard procedures were initiated immediately along with notification to the U.S. Coast Guard. Cruise ship personnel have been participating in the search and rescue operation throughout the morning. At 9 a.m., USCG released the cruise ship to resume its course for Charleston. USCG remains on site to continue the search. The company’s CareTeam is providing assistance and support to the missing guest’s family on board and our thoughts and prayers are with her and family and loved ones during this difficult time.

Carnival Ecstasy is based year round in Charleston, SC and operates five to seven-day cruises to the Bahamas and Caribbean.”

Update: ABC News says the Coast Guard “is searching for woman who fell overboard from Carnival Ecstasy cruise ship at 2:30 AM.

Update: Told that the USCG released the Ecstasy from search and rescue at 08:58 A.M.; cruise ship now reportedly proceeding to Charleston.

Carnival Ecstasy

Norwegian GetawayA cruise passenger from a Norwegian Cruise Line ship went overboard yesterday, according to the CruiseJunkie website.

A passenger left the following comment on cruise expert Professor Ross Klein’s website:

"At around 8:30 PM women jumped overboard. The code was called within a few minutes the capt got on the speaker explained the situation. Said he was turning the vessel around to try do rescue. We were sitting window seat at the Savor restaurant and saw the flashing light and the rescue boat go flying to get her. She made it! Story we heard it was a drunk mid age women fighting with her boy friend. They kept her in medical until we got to our first port ST. Thomas where she left in a ambulance. During Q & A with the Capt they didn’t want to talk about it. He did say it was his first rescue and she was lucky she lived." 

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Yesterday. I received information from a Cruise Law News reader that a man went overboard from the M/V Horizon operated by Croiseires de France between the Dominican Republic and St. Maarten. 

Today a newspaper in St. Maarten reported that yesterday, the police department in St. Maarten received a call from the security office at the A.C. Wathey Cruise Facilities in St. Maarten that they had received a message from the Horizon cruise vessel informing them that a passenger on board of the cruise ship had allegedly jumped from the ship in open waters between the Dominican Croiseires de France HorizonRepublic and Saint Maarten.

The AP says that the U.S. Coast Guard is searching for a missing cruise ship passenger from Ireland, but has the location slightly different. The AP states that the man is suspected of "going overboard" near Puerto Rico. The AP story doesn’t indicate how the man went overboard. 

The Coast Guard identified the man as 67-year-old Dominic William O’Carroll. 

The Horizon is an old ship and is not fitted with any semblance of an automatic man overboard system. One news source say that a crew member reported seeing "an object" falling into the water. Eventually, a check of surveillance film revealed the passenger going overboard around 5:00 AM. There has been no verification by authorities that the passenger jumped.  

Have a comment? Please leave on below or join the discussion on our Facebook page.

April 14, 2015 Update: The U.S. Coast Guard is searching for the passenger. The Coast Guard has deployed: 

  • MH-65 Dolphin helicopters from Air Station Borinquen in Aguadilla, Puerto Rico.
  • The Coast Guard Cutter Drummond, a 110-foot patrol boat homeported in San Juan, Puerto Rico.
  • A 33-foot Special Purpose Craft Law-Enforcement vessel from Boat Station San Juan and one from Boat Station St. Thomas, U.S. Virgin Islands.

The U.S. Government should invoice cruise ships that refuse to install automatic man overboard systems. Average search expenses of the U.S. can easily exceed $500,000 and reach $1,000,000. These expenses would be largely unnecessary if the cruise lines invested money to install new technology needed to keep passenger safe.  

April 16, 2015 Update: A newspaper in Ireland reports that "since the search began early Monday morning, Coast Guard rescue crews conducted 12 air and surface searches covering an area of approximate 1,265 square nautical miles, an area approximately one third the size of Puerto Rico." A Coast Guard representative says "the circumstances surrounding the disappearance of this passenger remain unclear." There is no confirmation that the passenger jumped. as originally claimed by the ship.    

Photo Credit: Croiseires de France

NBC News and local WPTV are reporting that a man has gone overboard from Royal Caribbean’s Liberty of the Seas last night. 

U.S. Coast Guard Chief Petty Officer Ryan Doss says that search crews are looking for a man who "either voluntarily jumped or fell" from a cruise ship overnight near the Florida Keys. NBC News quotes Royal Caribbean saying that that the passenger had "climbed over a railing," based on an after-the-fact review of surveillance cameras.

Liberty of the SeasThe cruise ship returned to port in Port Everglades, Florida, as planned this morning.

The incident happened about 20 miles off Marathon, Florida.

A Coast Guard cutter out of Miami and a boat crew based in Marathon are searching for the passenger. 

Royal Caribbean has not installed an automatic man overboard system on the Liberty of the Seas, or any other of its cruise ships

This year, people have gone overboard from the Carnival Triumph, Carnival Glory, Star Cruises’ Super Star Libra, Celebrity Constellation, Princess Sapphire Princess, and Royal Caribbean’s Oasis of the Seas.

Update“A review of the ship’s closed-circuit camera footage observed a 47-year-old male guest from the U.S. climbing over the railing and going overboard from deck 12,” according to a press statement from Royal Caribbean International.

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Photo Credit: Hassocks5489 via Wikipedia Creative Commons 3.0

Cruise expert professor Ross Klein reports, based on passenger accounts, that a passenger went overboard from the Caribbean Princess and was rescued on August 2, 2014.

Here are the two separate accounts told to Professor Klein:

"I was on a cruise on August 2, 2014 on the Caribbean Princess out of Fort Lauderdale. A 24 year old male passenger went overboard around 10 pm. We were stopped for about an hour. They did find him alive in the water. I think he jumped from the 8th deck. They took him to medical after rescue. Some passengers said he was a "special person" but I don’t know if that is true. There was a group from a Caribbean Princess group home on board. That’s really all I know."

"The man overboard happened around 7:50 PM – the "Man Overboard – Crew to your muster stations" announcement was made with just a little sunlight left, but by the time we stopped and turned around, and the rescue boat took off it was dark. The man was rescued relatively quickly (10-15 minutes). Either people threw him life jackets or he jumped with one. We also heard rumors of mental health, and we can confirm there was a group on board but we don’t know if he was part of that group. We also heard he was put off at the next port (St Thomas) but cannot confirm. There appeared to be another rescue boat that helped with the search, possibly from another ship?"

This is the third passenger overboard in two months that was not mentioned in the press or discussed on social media. 

A 70 year old passenger went overboard from the Royal Caribbean Grandeur of the Seas on August 7, 2014. There were no rescue attempts by the ship and no announcements by the crew.

A passenger in his 20’s jumped from the Splendor of the Seas on June 13, 2014. Fortunately, the cruise ship personnel rescued him.

Regarding this most recent overboard, we have reached out to Princess for a comment.  We will publish whatever Princess has to say if it responds.  

 

Have a thought about this or any of the recent cruise overboards?  Leave a comment below or join the discussion on our Facebook page

Photo Credit: loimere / Flickr

Cruise Law News has been told that a person allegedly went overboard from the Royal Caribbean Grandeur of the Seas as the cruise ship was returning from Bermuda to Baltimore earlier this week. 

The incident reportedly occurred around 3:00 AM late Wednesday night / early Thursday morning, August 7th.

According to a person on the cruise ship who wishes to remain anonymous, a state room attendant found a note when he entered the cabin on Thursday. The ship was searched, the CCTV Grandeur of the Seas cameras reviewed, and the overboard was eventually discovered.

The passenger was reportedly a U.S. citizen, 70 years old and traveling alone. The missing person alert was raised 12 hours or so after the overboard (from the CCTV review).

The cruise ship continued on to Baltimore. It didn’t go back. There appears to be no search.

If this information is accurate, it appears that the incident may have involved a suicide. However, it also illustrates that the cruise line has still not installed automatic man overboard systems as required by the Cruise Vessel Security and Safety Act of 2010. The cruise safety law requires such technology regardless of whether the passenger or crew member intentionally jumped, accidentally went overboard, or was thrown into the ocean. 

There are lots of questions which remain unanswered. Did the captain of the cruise ship make any announcements?  Why didn’t the ship turn around much earlier and conduct a search? Did the cruise ship notify the U.S. Coast Guard?

We have written about people going overboard from the Grandeur before.  

Cruise expert Professor Ross Klein have documented 235 people (in addition to this one) going overboard from cruise ships since 2000. 

Are there passenger or crew members who have additional information to share?

Please leave a comment below or join, the discussion on our Facebook page.

August 10 2014 Update: This is the second overboard passenger from a Royal Caribbean cruise ship in the last two months who was not reported in the press or discussed in social media. Three weeks ago, we reported on a passenger who went overboard from the Splendor of the Seas. Fortunately the cruise line personnel quickly rescued him. You can read about that incident here

 

Photo Credit: Wikipedia / Citking

I have received inquiries from passengers about a man overboard from Royal Caribbean’s Splendour of the Seas last month. The incident seems to involve a passenger who jumped into the water early one morning. He was promptly rescued.  Most people are asking why hasn’t there been any news account of the incident?

One passenger provided the following account, and asked “is RCCL keeping this under wraps? The Captain and crew should be congratulated.”

Splendour of the Seas“He was a 20ish American male passenger on ship with his parents and a brother. He apparently tried to start a fire in the early morning and security was called. He was extremely inebriated. When security arrived he ran and jumped overboard. This happened around 4:30 a.m. on the 13th of June. Around 4:45 or so Oscar, Oscar, Oscar was called out by security who saw him jump, and the Captain turned the ship immediately.

I was awoken at 5:00 a.m. from the loud sound of the stateroom as the ship was sharply turning. The walls of our room “groaned” loudly. As I got up and walked to my veranda, I realized we were listing badly toward the sea. As I got outside, I smelled smoke. Then we spotted someone (we were on the 8th deck) below us throwing out a flare. There were 3 flares in the water by now – thus the smell of smoke. We then heard “help” hollered out 6 times just off our side of the ship.

Then a life boat came about around the front and went directly to him. We were very close to this but could not actually see them lift him out. It was black out. However, they announced “we have him, he’s alive, will be going to Medical.” We heard a very few folks clapping from above us.

We heard he went to Medical and stayed there until we disembarked on Saturday the 14th in Venice. As we came into port, the pier was on our side of the ship. We saw Policia drive up and 3 uniform men got out and boarded our ship.

This was RCCL Splendour of the Seas “7-Night Greek Isles & Turkey” cruise from June 7-14, 2014.”

Were you a passenger or crew member aboard the cruise ship when this incident occurred?  Do you have any information, photograph or video to share? Please leave a comment below and let us hear from you,

 

Photo Credit: Wikipedia / Exequiel Pérez Millán