This weekend will mark 10 years since George Smith disappeared from Royal Caribbean’s Brilliance of the Seas in the early morning hours of July 5, 2005. 

Mr. Smith was on a honeymoon cruise with his newlywed bride, Jennifer Hagel, who we later represented on behalf of Mr. Smith’s estate against the cruise line over his

George Smith Cruise Ship DisappearanceIt has been eight years since George Smith disappeared from the Royal Caribbean Brilliance of the Seas in the early morning hours of July 4, 2005.

The cruise line initially stated that it had no idea what happened. But in 2012 it was revealed that Royal Caribbean took possession of a video shortly after the

Cruise Passenger George SmithSaturday night, CBS’s "’48 Hours" will air what is being described as "important new evidence" in the mysterious disappearance of George Smith during his honeymoon cruise. The episode is called "48 Hours: Murder at Sea?"

You may recall that George Smith from the Greenwich Connecticut area was enjoying his honeymoon with his newly-wed bride Jennifer

George Smith - Cruise Ship - Missing HoneymoonerOver seven years ago, newlywed cruise passenger George Smith disappeared from Royal Caribbean’s Brilliance of the Seas into the Aegean Sea. The cruise line quickly concluded that Mr. Smith probably sat on the railing of his balcony and fell overboard, but there is absolutely no proof of that.

What Royal Caribbean knew but did not

Greenwich Magazine - Mystery at Seas - Murder of George Smith  A publishing company in Connecticut issued a press release today indicating that there is additional evidence to support the conclusion that George Smith was murdered during his honeymoon cruise in July of 2005. 

Greenwich Magazine indicates that its June edition will contain "new information released for the first time" which will provide additional proof that

Yesterday, Paul Motter’s popular online cruise community "Cruisemates" published an interesting article entitled "Mainstream Media Stupidity over Cruising."  The article is about the weird and sad story of an irate and perhaps drunk father throwing his 7 year old son overboard during a cruise around a harbor in Southern California on a sight-seeing boat.   

Cruisemates was upset that

Last year I published a series of articles about how cruise lines mishandle customer complaints and ruin their reputations in the process.

Part I of "And the Cruise Industry Wonders Why It Has An Image Problem" series focused on the ways that Carnival and Royal Caribbean managed to botch customer problems and tarnish their images.  

Part II took a

This past week marked six years since George Allen Smith IV disappeared from Royal Caribbean’s Brilliance of the Seas.

Mr. Smith’s disappearance, and the manner in which Royal Caribbean chose to handle the incident, brought much needed attention to the cruise industry.  The events which followed Mr. Smith’s death led to five Congressional hearings into