A couple of years ago I blogged about the nastiest fuel on the planet – bunker fuel.  It’s the dredge at the bottom of oil refineries, a nasty tar like substance which is impossible to be completely burned.  It leaves non-combustible particles that blacken the sky and, if inhaled, cause lung disease, cancer, asthma, emphysema.  Cruise ships burn it because it’s cheap.  But it presents long term and costly health issues to people around the world who are forced to breathe the cruise ship emissions.

No one in their right mind would burn this stuff in their house or car and you would call the police if your neighbor did.  But this is the cornerstone of the cruise industry.   

When Royal Caribbean brought the new Genesis class cruise ships on line, the cruise line touted the Oasis of the Seas and its sister ship Allure of the Seas as technological marvels. But this weekend while reading an article Can the Cruise Industry Clean Up Its Act? in OnEarth magazine ("A Survival Guide for the Planet.") I learned something new.

Although Royal Caribbean touts the Oasis and Allure as "green" cruise ships, they still burn the world’s dirtiest fuel – bunker fuel.  The article states that Royal Caribbean’s Allure of the Seas:

" . . . still burns bunker oil, also known as bunker fuel, the dirtiest of all fossil fuels. Today, virtually every cruise ship is powered by this cheap, gelatinous sludge, which presents the single biggest hurdle to an industry that wants to call itself sustainable. As long as Allure guzzles this stuff, she will leave a colossal environmental footprint . . . "  

The article goes on to state that every dollar spent to reduce pollution from ships will create as much as $34 in health benefits. "Cleaner ships will translate into fewer asthma emergencies, heart attacks, and lung ailments, especially among children and the elderly."  But don’t expect Royal Caribbean to invest a penny into such health concerns. Cruise lines like Royal Caribbean are neither the stewards of the air nor the protectors of your family’s lungs.  

As long as the Oasis and the Allure burn bunker fuel, they are no more technologically advanced than a 1960’s tanker.  

Oasis of the Seas Cruise Ship - Pollution - Bunker Fuel

 For additional information about cruise ship pollution, read an editorial in the Seattle Times Cruise Industry Should Comply With New Air-Quality Regulation

Royal Caribbean Allure of the Seas Cruise Ship RapeOne of the purposes of the new Cruise Vessel Security and Safety Law is to educate the public regarding the sexual assaults and other crimes which occur on cruise ships.

But as we reported in our article Cruise Lines, FBI & Coast Guard Caught Altering Cruise Crime Law, the FBI and Coast Guard – acting to promote the cruise lines’ interests – undercut the Congressional purpose of the new cruise crime law. The cruise lines and these two federal agencies changed the language of the law to eliminate most cruise ship crimes from being reported.  

Originally all cruise ship crimes were required to be disclosed to the public.  But with the altered language, cruise crimes not reported to the FBI, or those crimes reported to the FBI and still under investigation, do not need to be disclosed to the public. 

You can read about about this issue in the Washington Post, USA TodayArizona Central and NBC Bay Area.

A good example of how the cruise lines are trying to hide crime statistics is a recent case this year involving a young girl raped on Royal Caribbean’s Allure of the Seas. We reported on the crime in January.  A fifteen year old girl was lured from a teen club and raped by another teenager and a 20 year old man, Luis Scavone (photo left), on the last night of the cruise. The minor promptly reported the crime after she escaped from the rapists’ cabin.

Royal Caribbean allegedly "sealed" off the crime scene and reported the crime to the FBI and the Broward County’s Sheriff’s Office in the cruise ship’s home port. In Florida, local law enforcement also have jurisdiction over crimes on the high seas on cruise ships which return to a port in Florida.    

But rather than preserving evidence of the crime scene, Royal Caribbean unlocked the "sealed" cabin and cleaned the cabin.  It destroyed evidence in the crime scene.  Once the FBI learned of the cruise line’s misconduct, it left the cruise ship and declined to prosecute.

The FBI was willing to let the two rapists (from Brazil) walk free after raping a girl. Even more disturbing is that the evidence destruction occurred on a cruise ship supervised by a former top FBI officer, Gary Bald (photo below left), who now heads Royal Caribbean’s security department.

The FBI agents should have arrested cruise line employees for the destruction of evidence, but the FBI looked the other way and simply closed its investigation. The cozy relationship between the FBI and its former FBI agents, who are now working for the cruise lines, sometimes leads to the former and present FBI agents scratching each other’s backs rather than protecting the public.

The Broward County Sheriff’s Department, on the other hand, was not deterred by the cruise line’s misconduct and arrested the two Brazilians. The State Attorney’s Office for Broward County then prosecuted the two suspects and obtained guilty pleas from both.  The 20 year old Brazilian man pled guilty last week to two counts of lewd and lascivious battery in the rape of the girl.  He is now behind bars.   

Royal Caribbean Cruise - Director of Security Gary BaldYou would think that the rape of a child on the world’s largest cruise ship would be documented on the online database maintained by the FBI and Coast Guard.  That was the intent of the cruise crime law. But the FBI decided not to report it. Take a look here at the FBI statistics.  There is not a single report of a sexual assault for Royal Caribbean in 2012. In fact, there is not one report of a violent sexual crime against a cruise passenger for the entire cruise industry this year.

In prior years, the FBI reported over 400 crimes on cruises a year.  But now with the altered language in the cruise crime law, the FBI and cruise lines are concealing crimes. The FBI online database lists only 13 sexual crimes for all of last year.   

The bottom line is that even thought the cruise rapist is in jail after pleading guilty to state prosecutors, the FBI refuses to reveal the crime to the U.S. public on the online database required by the cruise crime law.

There is monkey business going on here.

The FBI and the cruise lines who routinely hire FBI agents are in cahoots. Congress needs to investigate how they derailed the law.  And the U.S. public needs to know how a law designed to protect women and children on cruises has been sabotaged to protect the image of the billion dollar cruise industry.     

One of the purposes of this blog is to educate the public of dangers of cruising and the legal hurdles passengers face when things go wrong during a cruise.  

One of the first issues I felt compelled to write about when I started this blog over two years ago was the Death On The High Seas Act ("DOHSA").  DOSHA does not permit cruise passengers to recover pain, suffering, grief, or bereavement if a loved one dies outside of the territorial waters of the U.S.  DOSHA provides only limited financial damages, such as lost wages. 

If a child is killed during a cruise or shore excursion due to the cruise line’s negligence, there is no recovery at all because the child is not a wage earner.  I wrote about this in my series of the "ten reasons not to cruise" –  Reason No. 5:  If You Are Retired Or A Child, The Cruise Line Considers Your Life Worthless.

Cruise lines love DOSHA.  It eliminates all consequences of their negligence and provides no incentive to act responsibly.  The cruise industry spends millions of dollars lobbying Congress to make certain that DOSHA is not amended to provide reasonable compensation to grieving families.

This weekend, I received the following comments from a Mom who lost her daughter during a  Holland American Line cruise, while on HAL’s "private island" Half Moon Cay.          

Holland America Line’s "Family Cruise" – Half Moon Cay

"My 3 year-old daughter was killed on Christmas Eve of last year while on a Holland America cruise with her biological father. She drowned in the designated children’s swim area of a private island Death On The High Seas Act - Holland America Line -  Cruisein the Bahamas owned by HAL.  This tragedy occurred in plain view of hundreds of people present and right near where a lifeguard SHOULD have been actively on duty.

I would never have considered allowing her on the cruise if I believed for a moment that I was putting her in harm’s way.

Imagine what it feels like to receive a phone call on Christmas Day and fully expecting to hear a relative calling with a Christmas greeting.  Instead, you are informed, with no preamble or warning, that your darling daughter is dead.

Holland America has made it perfectly clear to us that they feel they have no responsibility in the matter, and even if they did have any liability, that their interests are fully protected by the Death on the High Seas Act.  Never mind the fact that the children’s swim area contained many bright toys to lure children into the water, and deliberately lulls the guests into a false sense of security with signs nearby that say "Paradise — you’ll want to stay forever" (or similar.)  Because the DOHSA does not cover pain and suffering (only loss of a paycheck, and let’s face it, my daughter didn’t have a steady job), they have informed me that I am entitled to absolutely nothing.

Thanks, Holland America. And a Merry Christmas to you as well.

Be aware of this stance before you go on one of Holland America’s "Family Cruises" (one of their employees told me their target market is families for their Christmas Cruises).  Holland America is only too happy to take full advantage of their supposed protection under a law that they themselves have so much as admitted as being archaic.  For some terribly naive reason, I actually had hoped that instead of hiding behind the cover of an inappropriate law to protect themselves from their failures to provide a safe environment for my child, that they would actually be moved to simply do the right thing.  Silly me.

The DOHSA Act was originally passed in 1920 to cover scenarios of a fisherman (read: breadwinner) lost at sea.  The intent of the law was certainly never to cover the loss of a child on a cruise, but the cruise industry is taking full advantage of its existence and has opposed efforts to change this law.

The lesson that Holland America has taught me with their brush-off treatment of my complaint is loud and clear: pain and suffering are worthless.  I can’t even bring myself to contemplate what their message communicates with regards to their perceived value of the life of my daughter."

 

Were you on the cruise or at Half Moon Cay at the time of this incident? 

Should DOHSA be amended to provide the same remedies as land based law?

Please leave a comment below . . .

 

For other articles on DOHSA, consider reading:

What Does BP, Al Qaeda and a Cruise Line Have In Common? 

Death On The High Seas Act Protects BP and Cruise Lines at the Grieving Family’s Expense

In the last few years, the major cruise lines have been trying to enforce arbitration provisions which they inserted into the crew member’s employment agreements.

Many of our crew clients around the world ask us "what is arbitration?" and was is the difference between an "arbitration" and a "trial."

Arbitration is a process where disputes between parties are decided by an "arbitrator" or a panel of "arbitrators."  In the crew cases we have arbitrated, the process is started by filing a claim with the Cruise Ship Arbitration - CrewMember American Arbitration Association / International Centre for Dispute Resolution.  This is the administrative body, typically called AAA or the ICDR, which oversees the process. 

The biggest difference between arbitration and a trial, is that a trial takes place before a judge and a jury.  There is no judge or jury in arbitration. 

Arbitrators are typically other attorneys or retired judges who are selected by counsel for the parties.  When there are three panel arbitrators, counsel for the crewmember will select one arbitrator and counsel for the cruise line will select one arbitrator.  Those two selected arbitrators will select a third arbitrator.  The arbitrators are sworn to be fair and impartial.

Once the arbitrator or arbitrators are selected, a date for the arbitration hearing will be selected.  Unlike a jury trial which could easily last more than a week, an arbitration hearing may last just two days.  There are relaxed rules of evidence.  The arbitrators will typically receive into evidence hearsay medical reports and affidavits of witnesses without the other side being permitted an opportunity to conduct cross examination.   

Pre-hearing discovery is limited.  There is no requirement to conduct discovery, although in most cases the crewmember will give a deposition and appear for a medical evaluation by a doctor selected by the cruise line defense lawyer.  We will always have our crew clients examined by a doctor who will appear live at the arbitration hearing, and we will take a deposition of a representative of the cruise line.

The cruise lines are responsible for the filing fee and the fees of the arbitrators.  These costs and fees can be expensive.  A cruise line paid around $60,000 in the ICDR filing fee and the fees of three arbitrators in a recent case.  Obviously, no crewmember could afford to arbitrate if they were responsible for these fees.  

There is the issue of where the arbitration hearing will take place.  Many arbitration agreement stipulate that the hearings will take place in the country where the cruise ship is flagged or the country of the crewmember’s citizenship of the crewmember.  In many cases, the cruise line will nonetheless agree to arbitrate in Miami, because it is too expensive to pay the fees and costs associated with flying Miami based arbitrators and defense lawyers to far away places like India.  Quite frankly, I would love to arbitrate cases in India, Romania, Serbia, and throughout the Caribbean islands.    

Another big difference between arbitration and a trial is that the entire arbitration procedure, from start to finish, should take less than one year.  Given the congestion of our court docket in the state court system here in Miami, a date for jury trial could take two years or more.  This is good news for injured crewmembers who have no income and are in need of resolving their cases in an efficient manner.

Once the arbitration award is decided, it is not appealable except under very rare circumstances.  This is good news because the cruise lines can’t drag out an appeal for another year. 

It is generally thought that a down side of the arbitration proceeding is that the amount of the arbitration awards are generally considered to be less than what a jury might otherwise award.  But the range of arbitration awards in my experience and to my knowledge have not been unreasonably low.

Of the six or so arbitration awards I am familiar with regarding crewmembers with injured backs for example, there was a low award of around $75,000, several in the $300,000 to $400,000 range, one for $800,000, and the high award of $1,250,000 which our firm handled this year.

If you are a crewmember injured on a cruise ship, don’t hesitate to contact our office for a free consultation to discuss your rights.

A frequent topic on Cruise Law News is the danger of sexual assault on cruise ships.  One of the problems we write about frequently is that the cruise lines do not conduct adequate background checks on their employees.  The cruise lines deny this, of course, and claim that they subject their crew members to rigorous pre-employment screening.

Kaloyan Kaloyanov - Carnival Cruise Line - Sexual AssaultWell, Carnival has a lot of explaining to do considering an article published today in the Oakland Tribune entitled "Man Sought Longest on Fremont’s "Most Wanted" List Finally Caught."

It turns out that a rape suspect on the "Most Wanted" list of the city of Fremont, California was arrested last week in Mexico aboard a Carnival cruise ship where he worked as the manager of the onboard hair salon. Kaloyan Kaloyanov (photo left), age 36, was a former star athlete from Bulgaria who was wanted by the police for raping a 15 year old child who he coached in gymnastics.  

The article indicates that the former international gymnastics star was placed on Fremont’s Most Wanted list in 2002 after he abandoned his wife and daughter and fled the country after the girl informed police that Kaloyanov sexually assaulted her.

The article indicates that Kaloyanov competed in the 1997 and 1998 Aerobic Gymnastics World Championships, and he also participated in several events with his wife (photo below).

The article also indicates that the police interviewed Kaloyanov in 2002, and he admitted to "having sex" with the girl. It is less than clear why the police did not arrest him at that time. After the interview, Kaloyanov fled and has been on the run for eight years. 

The police finally caught up with him when they Googled his name and they found photographs of Kaloyan Kaloyanovhim in front of a cruise ship.  The police then determined that Kaloyanov had worked for Carnival Cruise Lines for four years, as a fitness instructor and the manager of a hair salon on a Carnival ship.

Congratulations to the police in Fremont for arresting the bad guy.

Its a shame that Carnival’s "rigorous" pre-employment screening does not even include Googling the applicant’s name.  The cruise line would have learned that Kaloyanov’s photograph is posted on an on line "Most Wanted" criminal database.   

Carnival has issued a statement indicating that Kaloyanov, although a Carnival crew member, was actually hired by Steiner which operates the spa on the cruise ship.  Carnival also stated that Kaloyanov worked with other cruise lines before ending up on a Carnival cruise ship.

Kaloyanov was working on the Carnival Spendour which was sailing from Long Beach, Caifornia.

This means that the U.S. Customs and Immigration officials in California, who are suppose to check the crew and passenger roster everytime a ship enters a U.S. port, failed to realize that Kaloyanov was a criminal suspect – even though he was on a "Most Wanted" database of a city in California. 

August 20, 2010 Update:

According to the Oakland Tribune, Kaloyanov was scheduled to appear before an Alameda County judge today to possibly enter a plea and try to persuade a judge to reduce his bail from $500,000, the amount at which it was set earlier this week when he was formally arraigned on two counts of having sex with a minor.

 

Story credit:  Oakland Tribune / Ben Aguirre Jr.  twitter.com/benaguirrejr  

Photo one:  Fremont "Most Wanted" page

Photo two:  San Fransisco Chronicle / Kurt Rogers "Gym-dandies / Sportaerobics champions put Fremont on the map"

The death of eleven oil rig workers on the Deepwater Horizon has sparked a debate in Congress about repealing the antiquated and inequitable statute, the Death On The High Seas Act (DOHSA).  This old law dating back to 1920 does not permit surviving wives and children compensation for their grief and bereavement when they lose a loved one on the high seas whether on a oil rig or cruise ship.

BP Deepwater Horizon - DOHSA - Death On High Seas ActBP and Cruise Lines Connected At The Hip Pocket?

Recently, there have been a number of articles that discuss DOHSA and reveal that the cruise industry will be joining forces with BP to repel any efforts of the grieving family members to repeal DOHSA.  Mother Jones pointed out in "Will the Cruise Industry Do BP’s Dirty Work? 

CNN ran an article entitled "My Son’s Family Deserves More from BP" explaining that the cruise lines have consistently fought against families trying to change DOSHA.

And AOL’s Daily Finance even covered the issue with an interesting article "The Death On The High Seas act Needs Fixing – Just Ask  BP’s Widows."  This article points out that prior efforts to reform DOHSA were "sunk" by the vociferous cruise industry’s "lobbying muscle" – probably to avoid paying any compensation to the 34 passengers who were lost overboard during cruises from 2003 – 2007 according to an article "Death On The High Seas" in the Guardian newspaper.  

Should Al Qaeda And Terrorist States Be Protected By DOHSA Too? 

But the harsh effects of DOHSA are not limited to the grieving families of cruise victims and dead oil workers. 

Al Qaeda - U.S.S. Cole - Terrorism - DOHSA The families of U.S. servicemen and servicewomen learned about DOHSA when Al Qaeda terrorists killed their loved ones on the U.S.S. Cole.  17 men and women were brutally murdered when suicide bombers rammed their speed boat loaded with explosives into the U.S. navy ship.  56 family members filed suit against the government of Sudan for sponsoring the terrorist organization.  

A Federal District Judge applied DOHSA because the deaths occurred outside of U.S. territorial waters.  He dismissed the claims of 22 of the family members and limited the recovery of the rest to strictly lost wages.  Not one child or surviving spouse received a penny for the mental anguish and misery caused by the horrific criminal act of the terrorists and the complicit renegade country.

The inequity of DOHSA was not lost on the Judge who commented in Rux v. Republic of Sudan, 495 F.Supp.2d 541(E.D. Va. 2007) :

The court sympathizes greatly with plaintiffs, who continue to suffer terribly years after their loved ones died. But the court is bound to follow the legal precedent before it. Congress makes the laws; courts merely interpret them. Whether to amend DOHSA to allow more liberal recovery in cases of death caused by terrorism on the high seas . . is a question for Congress alone.         

Its Time to Act – Repeal the Death On The High Seas Act  

There is a Facebook page created for the families of  the oil workers killed in the BP explosion.  Please click on the link, leave a word of support, and contact your representative in Congress.

As your senator "why should BP, foreign flagged cruise lines and Al Qaeda be protected by DOHSA?"

 

For additional information, please consider reading:

Scranton Time Tribune: "Amend Law On Deaths At Sea"

Cruise Law News: 

Death On The High Seas Act Protects BP and Cruise Lines at the Grieving Family’s Expense

The Death on the High Seas Act – Screwing American Passengers for 89 Years

Cruise Industry Tries to Kill Amendment to Death on the High Seas Act

 

Credits:

Deepwater Horizon         U.S. Coast Guard

 

My article on Wednesday "And The Cruise Industry Wonders Why It Has An Image Problem . . ." contained the "usual suspects" – Royal Caribbean, Carnival and Carnival subsidiary Princess Cruises – whose shenanigans have been featured in Cruise Law News over the past year.

But right after publishing the article, I read a story in the Miami Herald’s "Action Line" – "Funeral Disrupts Cruise Plans" – which involved another Miami cruise line, Norwegian Cruise Line (NCL).

The story is straight forward.  A couple from Key Largo, Ms. Boland and Mr. Samuel, purchased a NCL - Norwegian Cruise LineNCL cruise on the Sky leaving from Miami with three other couples.  But Mr. Samuel’s brother died, and his funeral was in Georgia on the day the ship sailed.  So the couple notified NCL, asking for a credit on a future cruise.  NCL said no. They then asked for their cruise to be donated to charity (Make-A-Wish).  NCL said no.

Then comes the sick part.  NCL then re-sold the cabin to another couple.  Yep.  NCL got a double profit due to the death of Mr. Samuel’s brother.  Really sick.

NCL is active on Twitter @NCLFreestyle, so I tweeted a reference to the Miami Herald article. 

NCL - Andy Stuart - Norwegian Cruise Line No response. 

NCL’s "Executive Vice President of Global Sales and Passenger Services," Andy Stuart, is also active on Twitter @nclandy .  So I tweeted him "Double cruise profit for death? Say it aint so Andy!" 

No response. 

NCL should have permitted a child with cancer and his or her parent go on a once-in-a-lifetime cruise.  Or make a small donation in memory of Mr. Samuel’s brother.  But to double sell the cabin under these circumstances?

And cruise lines wonder why they have an image problem .  .  . 

 

Credits:

Photographs     Twitter

A handful of recent stories have shed light unwanted light on the image-conscious cruise industry.  Cruise lines like Carnival and Royal Caribbean spend hundreds of millions of dollars a year to paint pictures of care free vacations.  But here are some stories published in the last few days which make you realize that the fun-filled family cruise may a bit different than advertised.

Wedding Disaster on Carnival’s Sensation – WKMG, a local television station from Orlando, Cruise PR - Cruise Public Relations reports on the disastrous wedding of a young couple on Carnival’s Sensation cruise ship.  Initially delayed by a bomb scare, the wedding party was promised that the ceremony would go forward as planned.  But after arriving three hours late to the cruise ship, they find other passengers wandering into their pre-wedding buffet.  The ship’s Captain then wanted them off the ship in thirty minutes.  So they quickly exchanged vows and headed to the reception buffet, which was interrupted by a muster station drill where other passengers arrived wearing life jackets and helped themselves to the buffet.  When the bride wanted to call Carnival’s headquarters, the ship told her a per minute telephone charge would apply.  Watch the video, its a disaster.

The Death of Carnival Cruise Passenger Carol Olson – The Baltimore Sun covered the tragic death of a cruise passenger during a snorkeling excursion sold by Carnival which by all accounts was haphazard and disorganized.  Reporter Frank Roylance’s wrote a blockbuster article entitled "Pleasure Cruises Bring Risks, Too – Families Say Tragedies Expose Cruise Lines’ Limited Liability."  He touches upon an issue which the cruise lines like to keep secret – namely that cruise lines have insulated themselves from liability when the negligence of "independent contractors" like excursion companies and ship doctors ends up killing passengers. Roylance discusses cruise fires, drownings, disappearances, and crime.  

Date Rape Drugs on Princess Cruises –  The International Cruise Victims website just published a story "Cruise From Hell" where parents recount the terror of their daughter who goes to a teen center on Princess Cruises’ Grand Princess only to end up missing.  According to the article, the daughter is eventually found semi-conscious by a stairwell.  The family reports that they endured the indignity of a security guard telling their daughter "where have you been, you little slut?"  Although the ship initially confirmed the involvement of a date rape drug, the cruise line later wrote the family a letter, saying that nothing happened.  Princess denied that any of the surveillance tapes showed anything – a tale we have heard before.

Royal Caribbean No Help To Passengers From the Tar Heel State – In a story we touched upon yesterday,  ABC affiliate WTVD News11 in North Carolina aired a story yesterday about a number of families who traveled to Miami only to find that Royal Caribbean’s policies regarding the use of birth certificates as identification were inconsistent and confusing. The cruise line refused to permit passengers to board who had their original certificates from the hospitals where they were born, but let others aboard who had  facsimile copies from the clerk’s office.  The $15,000,000,000 Cruise PR - Cruise Industry Reputationcorporation would not let any of the frantic passengers use their machines at the port.  Many frustrated customers spent $1,5000 each for a family vacation, only to be turned away from the ship.  Watch the video.

Carnival Terrorizes Passengers, Then Calls Their Stories "Ridiculous" –  Two weeks ago, the Carnival Ecstasy cruise ship was sailing across the calm waters of the Gulf of Mexico when it suddenly and unexpectedly made a 90 degree turn which emptied the pool, ripped tables bolted to the deck loose, injured 60 passengers, and terrorized hundreds more.  Carnival claimed that the ship turned to port and listed around 12 degrees to avoid what Carnival called a "loose" buoy. 40 passengers left comments on our blog, stating that the ship actually turned to starboard, listed as much as 30 degrees, and may have been trying to avoid a fixed buoy marking small islands later documented on a maritime chart.  Carnival’s PR spokesperson mocked the passengers, called their claims "ridiculous," and refused to apologize.       

The cruise industry’s dubious reputation has never recovered after the Department of Justice caught Carnival and Royal Caribbean engaging in wide spread dumping, falsification of log books, and lying and fined them a total of $45,000,000 ten years ago.   

Stories like these suggest that cruise lines still have a hard time telling the truth or treating their customers fairly and squarely.  And the cruise industry wonders why it has an image problem . . .    

 

Like this article?  Then we suggest reading:

Cruise Lines and Social Media – P & O Cruises Hits A Home Run

Advertising Age – Royal Caribbean Blasted for Continuing Stops in Haiti – Despite Generous Efforts, PR Pros Say Cruise Line Has Damaged Reputation With Its Response

Or read a puff piece by a traveler writer regarding the cruise industry’s reputation: Bad Rap: Why the News Media’s Cruise Reporting Goes Negative

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Have a suggestion for an article?  Let us hear from you in the contact box, above left. 

 

Credits:

Cruise ship and waiters               Bloomberg BusinessWeek

Injured Carnival Ecstasy passenger          Brandy and Ashley Vickery (via ABC13 "Sixty Passengers Hurt on Galveston-Based Cruise Ship")