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The cruise industry has an image problem. Royal Caribbean is the main reason.
This year began with Royal Caribbean’s business-as-usual approach to ferrying passengers back and forth to its "private destination" in Labadee (actually sovereign Haitian land leased from Baby Doc Duvalier). While Haitians tried to dig out of the rubble and bury their dead following the devastating earthquake, Royal
A handful of recent stories have shed light unwanted light on the image-conscious cruise industry. Cruise lines like Carnival and Royal Caribbean spend hundreds of millions of dollars a year to paint pictures of care free vacations. But here are some stories published in the last few days which make you realize that the fun-filled family cruise may a bit different than
Obtaining accurate information from the cruise industry is difficult. Whenever passengers have a complaint, the cruise lines either ignore them or the cruise lines’ customer relations departments send them a nonsensical letter several weeks later dismissing their complaints or offering a 25% on a future cruise. This often infuriates the passengers who have no intention of ever sailing on a
Cruise Critic ran an article a couple of weeks ago about the Top 10 Reasons To Cruise. I responded with my article "Top Ten Reasons Not To Cruise." I previously addressed the first six reasons not to cruise, which are at the bottom of this article.*
The purpose of this series is not to convince you not to cruise, but to educate consumers
For the past three years, I have written several hundreds of pages of stories about the cruise ship cases we have handled. The cruise lines’ skill, in engaging in an endless number of stunts and cover ups before judges and juries, our U.S. Congress and the American people, never ceases to amaze me.
I have written these stories with an eye toward incorporating these experiences into a
This is reason no. 3 in the series: Top 10 Reasons Not To Cruise
In law school, I learned that evidence of a felony or a crime involving dishonesty can be introduced at trial to be considered by the jury to assess a person’s credibility. The same rule of evidence applies equally to corporations, like cruise lines.
Would you do business
This is reason no. 2 in the series: Top 10 Reasons Not To Cruise
Imagine owning a business where one of your employees drugged and raped a patron. What would you do?
Would you interrogate the victim before calling the police? Would you tape record the victim without her permission? Would you demand that the victim prepare
While reading cruise expert Dr. Ross Klein’s most excellent cruise site – Cruise Junkie – I found an excerpt of a letter written by a grandmother who was upset that her two grandchildren were booted from the Sapphire Princess cruise ship. As it turns out, security personnel reviewing the 
surveillance cameras spotted the kids throwing some food overboard.
Dr. Klein found
An Italian blogger Stefano Nazzi provides updated information regarding the "disappearance" of Italian crew member Angelo Faliva from the Coral Princess cruise ship operated by Princess Cruises.
In his article entitled "Chi Indaga Sulla Scomparsa di Angelo Faliva?" Mr. Nazzi questions whether anyone is actually investigating Mr. Faliva’s disappearance. He characterizes the situation as .jpg)
an "ugly story" – one "of pain" suffered
An article this morning caught my eye: "Newest and Biggest Cruise Ship: Oasis of the Seas." The article contains the usual "wow-look-how-big-it-is!" style of writing which is most typically associated with travel agents. You know, those travel agents doubling as authors whose interest .jpg)
in describing this monster-of-cruise-ship is hopelessly intertwined with obtaining commissions by selling cruises.
Then I realized