The Sea Princess is back in the news. Following widespread coverage of "cruise from hell" articles about a noro-infected cruise from Freemantle where the ship was nicknamed "Pandemic Princess," Princess Cruises announced that the sailing to Brisbane was canceled in order to address "technical problems" causing the ship to lose speed.
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NCL’s No-Cruise-for-the-Cancer-Child Public Relations Disaster Continues: “Shocking What Norwegian Did”
The case of Norwegian Cruise Line (NCL) callously refusing to permit the family of a five year old boy with a cancerous tumor, "the size of a soda can," to reschedule their cruise is back in the news today.
A Long Island, New York news station PIX11 aired an interview with the mom and her…
Costa Deliziosa Loses Power in Valenzia
SeaTrade Insider reports that the Costa Deliziosa cruise ship suffered a power failure and blackout in Valencia, Spain yesterday which shut down the ship’s electrical systems. After a few hours, the engineers were able to restore power and essential services. However, the cruise ship will not try to sail back to Italy. Costa stated that…
Royal PR #FAIL: Royal Caribbean Keeps Adventure & Navigator Passengers in the Dark
This weekend saw the epic failure of Royal Caribbean’s corporate communications department after two of its cruise ships, the Adventure of the Seas and the Navigator of the Seas, encountered difficulties returning to their respective ports.
The Adventure of the Seas encountered propulsion problems last week and, eventually, a total failure on Saturday night…
And The Cruise Industry Wonders Why It Has An Image Problem: NCL Screws Another Customer in Distress
David Lazarus of the LA Times writes about how Norwegian Cruise Line (NCL) refused to either refund or credit the cruise fare to 66 year old David Warlick and his wife after she was diagnosed with bladder cancer and underwent emergency surgery.
In his article "Cruise Line Unmoved By Customer’s Cancer Emergency," Lazarus…
Royal Princess Loses Power in the Mediterranean
Cruise Fever reports that Princess Cruises’ newest cruise ship, the Royal Princess, experienced a loss of power in the Mediterranean as the cruise ship was sailing between Mykonos and Naples. Here’s what Cruise Fever is saying:
The cruise ship lost power around 1:30 P.M. local time.
Emergency generators started.
Toilets and emergency services are functional. …