When the Anthem of the Seas sailed into the forecasted storm last month, Royal Caribbean’s PR department began to downplay the controversy. They claimed that they were surprised by the storm. But the truth is that the storm was accurately forecasted with waves over 30 feet and hurricane strength winds. Even NBC weatherman Al Roker

Passengers on the Anthem of the Seas are stating that as of Monday, as the cruise ship continued to head back to New Jersey for deep cleaning, the captain informed them that 109 passengers are sick with norovirus.

Other passengers also tell me that there are more than this sick, but they don’t want

Carnival Cruise Refund PolicyOne issue we write about often is the cruise industry’s refusal to refund cruise fares when tragedy strikes their customers. 

We have seen cruise lines refuse to accommodate their guests when family members die unexpectedly, natural disasters destroy their customers’ homes, and even when children develop cancer. The cruise lines pocket the fares and then

National Geographic Traveler magazine ombudsman Christopher Elliott is often asked to try and recover canceled cruise fares when passengers suffer serious illness, a death in the family or other misfortune.

All cruise passenger tickets contain draconian terms and conditions, drafted by the cruise line attorneys, which address what happens when a passenger is forced to

The newspapers in Australia are blasting Princess Cruises for canceling another cruise on the Sea Princess, again at the last minute, leaving thousands of passengers stranded.

We previously reported on the cancellation of the September 14th sailing because the cruise ship went into dry dock to try and perform repairs to the ship engines

The Sea Princess is back in the news.  Following widespread coverage of "cruise from hell" articles about a noro-infected  cruise from Freemantle where the ship was nicknamed "Pandemic Princess," Princess Cruises announced that the sailing to Brisbane was canceled in order to address "technical problems" causing the ship to lose speed.