The Carnival Victory reportedly lost power for several hours late this afternoon, according to passengers posting on social media.

Passengers on the ship report that the at some point after 5:00 P.M., the Carnival Victory lost power and the ship went dark. (Several passengers mentioned that the ship lost power as early as 3:15 P.M.). A generator was started but the ship remained drifting without propulsion for several hours.

The Carnival Victory is on a 4 Night Western Caribbean cruise, having left Miami on February 25th for Key West, Florida. The Carnival cruise ship called on Cozumel, Mexico yesterday (February 27th) and is currently north of Cuba at this time. Before the power failure, the ship was scheduled to arrive back in Miami tomorrow morning at 8:00 A.M.

Shortly before 8:00 P.M. this evening, Carnival announced that the cruise ship regained power and would arrive on time tomorrow morning. Carnival stated:

“Carnival Victory experienced a brief power outage earlier this afternoon. Power and all services have been fully restored and the ship continues on the way to Miami for an on time arrival tomorrow morning.”\

Passengers on the cruise ship are now stating that the air conditioning has finally come back on and the ship is sailing back to Miami and has increased its speed from around 11 knots to 20 knots. Carnival did not disclose the exact nature of the power failure.

The Carnival Victory experienced mechanical problems in October of last year.  Carnival stated that an unspecified “issue” was affecting the ship’s “maximum cruising speed.” A letter to the ship’s guests signed by the Master of the cruise ship stated that although technicians were doing the “necessary work,” the ship would operate on a modified itinerary. The ship sailed to Nassau in the Bahamas rather than to Cozumel. Carnival offered its guests token compensation of only a $50 onboard credit.

Last year, Carnival announced that the ship is part of a $2 billion enhancement program where the cruise line is rebranding a number of its ships.  The Carnival Victory will be dry docked in March of 2020 before returning to the fleet as Carnival Radiance. The ship will undergo major refurbishments including specialty dining facilities, aqua parks, and enhanced accommodations and amenities.

Power losses of cruise ships are a relatively common occurrence. In 2016, there were at least 18 power losses of cruise ships operated by the major U.S.-based lines, including problems with the Carnival Elation, Carnival Legend, Carnival Liberty and Carnival Vista as well as the Carnival owned AdoniaCaribbean Princess, Emerald Princess, and Costa neoRiviera.

2017 saw a number of Carnival cruise ships experiencing engine problems, such as the Carnival Dream, which was forced to miss a port in Mexico in August and then limped back to New Orleans, as well as propulsion issues plaguing the Carnival FantasyCarnival Paradise, and Carnival Splendor.

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The Norwegian Epic sustained power loss yesterday during its current cruise to the Caribbean, requiring the NCL cruise ship to divert to San Juan, Puerto Rico.

The Epic left Port Canaveral, Florida on February 9th heading toward Tortola, British Virgin Islands where it was scheduled to arrive this morning around 8:00 a.m. It was then scheduled to call on St Thomas, US Virgin Islands tomorrow (February 13th) and Great Stirrup Cay, Bahamas on February 15th before returning to Port Canaveral on February 16th.

The cruise ship reportedly sustained power loss to one or two engines (reports via social media vary) which reduced its speed to around 11 knots. It has slowly sailed a couple hundred miles toward San Juan for the last 24 hours. It is now approaching San Juan after NCL cancelled the ports of call on Tortola and St. Thomas yesterday.

I have received several emails from passengers on the ship as well as cruise guests’ family members asking for what options they have after the aborted cruise in question.

It is anticipated that NCL will refer the guests to its terms and conditions which permit it to “cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice” due to “mechanical difficulties or any other reason whatsoever.” It is largely a matter of whether NCL executives wish to extend good will to their customers.

Travelling with Bruce’s up-and-coming YouTube page (video bottom) was one of the first to report on the power failure. Cruise guests also left comments on Twitter.

Cruise guests Mr. Wozniak posted a humorous observation on Twitter yesterday, stating that he was on a “. . . broken cruise ship where everyone is freaking out. The people watching is amazing right now. You would think we were on the Titanic with the way some people are acting.”

This is not the first time in recent history that NCL has modified or cancelled cruises due to mechanical problems.

NCL cancelled a cruise on the Norwegian Jade due to an unspecified “mechanical issue” last November which left thousands of passengers in San Juan. NCL arranged for charter flights for many of its guests to fly back to Miami, and reimbursed those passengers who made their own flight arrangements. NCL also refunded the cruise fares and extended a future cruise credit based on the cruise fare paid.

Over one year ago, NCL had to suspend a cruise on the Norwegian Gem due to mechanical issues related to the ship’s azipod system. The cruise was suspended in Barbados. NCL flew the passengers back to New York and later offered a 25% discount on a future cruise.

The Norwegian Star underwent a series of azipod problems in December of 2016 and in January/February of 2017 during Asian and Australian itineraries, which resulted in cancellation of the cruises and refunds and cruise credits to the guests following widespread protests on the ship (photo above left).

Update: Norwegian Epic Crashes Into Dock in San Juan – some may say a fitting end to a disappointing cruise.

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Several guests aboard the Celebrity Summit have notified us that the cruise ship is currently unable to leave the port in San Juan, Puerto Rico due to what the guests understand to be either a “computer glitch” or “propulsion issues.”

The Summit was scheduled to leave San Juan yesterday  but has been unable to due to what the cruise lines often refer to euphemistically as “technical issues.”

The Cruceros Puerto Rico twitter page (translated) refers to unspecified “mechanical” or “electrical problems in the bridge.”

The website also states that the U.S. Coast Guard needs to inspect the ship before it is permitted to continue on its itinerary.

The Celebrity Summit is scheduled to have left San Juan yesterday on a twelve day cruise to St Croix, US Virgin Islands where it was suppose to call today, and then to Basseterre, St. Kitts; St Johns, Antigua; Willemstad, Curacao; Oranjestad, Aruba; Kralendijk, Bonaire; St Thomas, US Virgin Islands; Ponce, Puerto Rico and then back to Puerto Rico.

One passenger informed us that “hopefully (we) will be leaving the port tonight. They are giving everybody on board $100 room credit.”

A $100 on board credit (OBC) to be stuck in port for at least a day seems hardly fair.  Royal Caribbean also just announced that it is issuing a OBC of only between $200-$400 after the air conditioning to many cabins failed during a cruise on the Anthem of the Seas.   Royal Caribbean/ Celebrity must be re-thinking their attitude towards compensation following its generous full refunds to everyone on the Oasis of the Seas after a gastrointestinal outbreak.    

Celebrity’s corporate communication people sent the following to an inquiry posted on Twitter:

Power losses on cruise ships are a relatively common occurrence. In 2016, there were at least 18 power losses on cruise ships operated by the major U.S.-based lines.

The AIS information shows the Summit in San Juan. It remains anyone’s guess how long it will stay there.

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January 18, 2019 Update: Looks like the Summit is finally leaving port in San Juan tonight as of 9:13 p.m. per AIS.

Photo credit:  Yankeesman312 CC BY-SA 3.0

Norwegian Cruise Line (NCL) announced during the evening of Sunday November 18th that is was cancelling the current cruise of the Norwegian Jade due to an unspecified “mechanical issue.”

The Jade is currently is San Juan, Puerto Rico during the third day of a “10-Night Southern Caribbean,” having left Miami during the afternoon of November 16th.  The NCL cruise ship was scheduled to leave San Juan last night and arrive in St. Thomas later this morning. The ship was originally scheduled to call on St. Kitts, Barbados, St. Lucia and St. Maarten, returning to Miami on November 26th.

The Master of the ship, Captain Frank Juliussen, confirmed via a letter to the guests that the mechanical issue will keep the ship in San Juan until Tuesday, November 20th at which time “all guests will be required to disembark as the ship will undergo several days of repairs.”

NCL stated that it is trying to arrange charter flights for its guests back to Miami; however, it will pay $650 a person in change fees in the event that passengers are able to make their own flight arrangements.

NCl also stated that it is refunding the cruise fares and will extend a future cruise credit based on the cruise fare paid.

AIS data show the ship has been moved from a pier in Old San Juan to a nearby dock so that the passengers can disembark.

This is not the first time that a NCL has been cancelled during a cruise in the Caribbean due to mechanical issues. One year ago, NCL had to suspend a cruise on the Norwegian Gem due to mechanical issues related to the ship’s azipod system. The cruise was suspended in Barbados and flew the passengers back to New York. NCL later offered a 25% discount on a future cruise.

The Norwegian Star underwent a series of azipod problems in December of 2016 and in January/February of 2017 during Asian and Australian itineraries, which resulted in cancellation of the cruises and refunds and cruise credits to the guests.

NCL states that its terms and conditions for the cruise permit it to “cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice” due to “mechanical difficulties or any other reason whatsoever.”

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A copy of a more legible letter can be viewed here.

Mechanical problems are affecting the speed of the Carnival Victory cruise ship which departed yesterday from the port of Miami.

The Carnival cruise ship was supposed to sail from Miami to Key West arriving this morning around 7:30 a.m., and then sailing on to Cozumel, Mexico before returning to Miami in October 26, 2018.

However, yesterday Carnival stated that an unspecified “issue” is affecting the ship’s “maximum cruising speed.” A letter to the ship’s guests signed by the Master of the cruise ship stated that although technicians were doing the “necessary work,” the ship would operate on a modified itinerary. The ship would sail to Nassau in the Bahamas where it would arrive at 10:00 a.m. today and it would then spend the day tomorrow at its private destination in Princess Cays in the Bahamas. The Carnival Victory would then spend a day at sea on Thursday and would return to Miami Friday morning.

AIS shows the ship in Nassau this morning after sailing at an average speed of around 11-12 knots.

Carnival was offering a $50 onboard credit or a refund for anyone who wished to cancel the cruise.

The propulsion issue facing the Carnival victory comes at a time when Carnival announced that the ship is part of a $2 billion enhancement program where the cruise line is rebranding a number of its shipsThe Carnival Victory will be dry docked before returning to the fleet as Carnival Radiance in 2020. The ship will undergo major refurbishments including specialty dining facilities, aqua parks, and enhanced accommodations and amenities.

USA TODAY writes that the overhaul of the Victory will “take place over 38 days at a dry dock in Cadiz, Spain and cost $200 million – one of the priciest cruise ship makeovers on record.” The makeover will include the “addition of more than 100 cabins, the revamping of existing cabins and the addition of nearly a dozen food and drink outlets.”

We were first notified that the cruise ship arrived in port in Miami with the assistance of tugs yesterday.

Power losses of cruise ships are a relatively common occurrence. In 2016, there were at least 18 power losses of cruise ships operated by the major U.S.-based lines, including problems with the Carnival Elation, Carnival Legend, Carnival Liberty and Carnival Vista as well as the Carnival owned AdoniaCaribbean Princess, Emerald Princess, and Costa neoRiviera.

2017 saw a number of Carnival cruise ships experiencing engine problems, such as the Carnival Dream, which was forced to miss a port in Mexico in August and then limped back to New Orleans, as well as propulsion issues plaguing the Carnival FantasyCarnival Paradise, and Carnival Splendor.

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Photo credit – Carnival Victory (in Nassau): Justinpolanco – Own work, CC BY-SA 4.0, commons / wikimedia.

 

The Vision of the Seas lost power during the early morning hours of May 22, 2018. Several passengers are reporting that the Royal Caribbean cruise ship sustained a power and propulsion outage, leaving the ship floating in the Sea of Crete with only its emergency lighting on.

Subsequent information is that the ship regained power and is now sailing slowly toward Santorini. AIS systems (right) show the ship under power at a speed of a little over 7 knots.

There is an unconfirmed rumor that the Vision allegedly struck something, although this has not been confirmed.

The Vision of the Seas is sailing on a 12 day cruise from Monday, May 14 to Saturday, May 26 to the Greek Isles, leaving and returning to Barcelona, Spain.  It was sailing between Mykonos to Santorini when it experienced power failure.

The Vision of the Seas is twenty years old, sailing its inaugural cruise in May of 1998.

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May 22, 2018 Update: photographs by John Brown via Cruceros Puerto Rico.

 

Royal Caribbean is rescheduling the current cruise of the Grandeur of the Seas, in order to begin repairs to the cruise ship for what the cruise line refers to as a “technical issue which limits the operation of one of the two rudders used to steer the ship.”

Royal Caribbean notified its guests, at the last minute today, who were planning to board the Grandeur on Thursday, January 11, 2018 that the cruise had been rescheduled to Saturday, January 13th.

Grandeur of the SeasThis news was first reported on by the popular Royal Caribbean Blog.

Guests will receive an onboard credit in the amount of a 50% refund of their cruise fare, excluding taxes and fees.The cruise line will reimburse guests for change fees up to $200 per person for domestic flights and up to $300 per person for international flights.  Those passengers who wish to cancel their cruise will receive a refund.

The Grandeur is one of the oldest ships in Royal Caribbean’s fleet, which first went into service in 1996.

Last year, a lifeboat fell off its davits from the Grandeur of the Seas due to an apparent lack of maintenance.

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The Carnival Triumph joined the club of cruise ships which have suffered propulsion problems this year. There have been fourteen such problems this year alone.

The Triumph arrived late back at the port of New Orleans on Thursday due to what Carnival is calling “technical issues.” Propulsion problems are reportedly affecting the maximum cruising speed of the Carnival cruise ship. Carnival notified its passengers (bottom) that the November 30th cruise was canceled because the cruise ship needed repairs.

“We want to provide you with an update on your Carnival Triumph cruise for tomorrow. The ship is currently experiencing a technical issue, which is affecting the maximum cruising speed. Our team is in the process of completed the necessary work, however, it will not be completed in time to operate your cruise. Regrettably, it will be necessary to cancel tomorrow’s sailing.“

AIS sites show the Triumph in Mobile, Alabama, where the ship is apparently undergoing repairs.

This year has seen a number of Carnival cruise ships experience engine problems, such as the Carnival Dream, which was forced to miss a port in Mexico in August and then limped back to New Orleans, as well as propulsion issues plaguing the Carnival Fantasy, Carnival Paradise, and Carnival Splendor.

Power losses of cruise ships is a relatively common occurrence. In 2016, there were at least 18 power losses of cruise ships operated by the major U.S.-based lines, including problems with the Carnival Elation, Carnival Legend, Carnival Liberty and Carnival Vista as well as the Carnival owned Adonia, Caribbean Princess, Emerald Princess, and Costa neoRiviera.

Of course, cruise ships other than those operated or owned by Carnival have recently experienced a wide variety of engine problems. NCL’s Norwegian Star and Norwegian Gem have experienced propulsion issues this year, together with Oceania Cruises’ Regatta, Royal Caribbean’s Anthem of the Seas and the Allure of the Seas, Celebrity’s Summit and Constellation, Silversea Cruises’s Silver Cloud, and P&O’s Oriana.

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Image credits:

Carnival letter – Crew Center.

Carnival Triumph – WDSU (New Orleans) Families look for new plans after abrupt cruise cancellation in New Orleans.

Carnival Triumph

Carnival Triumph

Oriana P&O Cruises Senior Vice President Paul Ludlowon posted a comment on the P&O Facebook page announcing the cancellation of a cruise aboard the Oriana (voyage X801). P&O says that the Oriana will "undergo three week technical maintenance from January 6 2018."

Mr. Ludlowon writes that "as a result we will be canceling this cruise . . .  and we are extremely sorry for the late notice and disruption."

215 comments about the cancellation of the 50-night itinerary were posted on the P&O website as of this morning. P&O intended to visit 13 different countries during the "Caribbean & Amazon Adventure" cruise.

P&O offered just a 5% future cruise credit. Many disappointed customers complained about P&O’s meager compensation offer. One person wrote that the offer "is hardly generous given the inconvenience this is causing passengers like us." P&O response to this comment was typical to P&O’s non-negotiable response to the problem – "We are sorry you are disappointed by this however this will be our only offer in terms of compensation."

P&O did not offer any explanation of the details of the so-called "technical maintenance." Many cruise lines use this euphemism to refer to engine, propeller or other propulsion-related problems. P&O referred to a "technical issue" in a statement when the Oriana’s arrival in Southampton was delayed seven weeks ago due to a boiler problem. 

The Oriana underwent a cosmetic refit one year ago. 

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Photo credit: Antonio from Trieste, Italy, CC BY 2.0, commons / wikimedia.

Silver CloudThe failure of a fuel pump and engine left the Silver Cloud adrift as it headed toward Antarctica on November 20, 2017, according to the Telegraph newspaper in London.

Power was reportedly restored to the ship in about an hour, permitting the Silver Cloud to return to Puerto Madryn in southeast Argentina for repairs. However, the following day, Silversea concluded that the replacement fuel pump part would not be delivered in time for the ship to cruise to Antarctica.

The recently-refurbished ship was scheduled to call on the Falkland Islands, the South Shetland Islands and the Antarctic Peninsula on a 16 day expedition between Buenos Aires and Ushuaia. Rough weather had delayed the cruise, with the capital of the Falklands, Stanley, being omitted from the itinerary.

The article explains that that the 23 year-old Silver Cloud underwent extensive refitting, including a three month refit at a shipyard in Malta, to convert it for polar expedition voyages. The refurbishment of the ship into a ice-class luxury expedition vessel is discussed in Silversea Cruises ‘Silver Cloud’ Undergoing Massive Refurbishment by Brad Anderson.

The ill-fated maiden cruise to Antarctica cost the passengers around £12,000 (nearly $16,000) each. The newspaper reports that "Silversea will provide full refunds to all passengers, as well as organising and paying for flights back to Buenos Aires and on to guests’ airports of origin. It also offered overnight accommodation and expenses in Buenos Aires, a refund of outward air fares, and a discount on future bookings."

Luckily, the engine failure occurred in "relatively light seas. If the power failure occurred in the "infamously rough" Drake Passage to Antarctica, the outcome "might have been much more serious."

Clelia II We have written about near-disasters while cruising to Antarctica:

The Clelia II Skirts Disaster Again in Antarctica

Who’s Responsible When a Cruise Ship Sinks in Antarctica?

Power failures to small "adventure" cruise ships present particular dangers to the cruise passengers and crew. The waters in the South Atlantic are treacherous. The Clelia II (photo right) caught the world’s attention in December 2010 when it lost most of its power after a wave smashed windows and disabled its communications system and impaired its propulsion system while it was trying to return to Argentina from Antarctica. The video of the little expedition ship bouncing helplessly on high waves into howling winds is a must see. It made my list of the Top Five Worst Cruise Ship Disaster Videos.

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Ironically, CNN just published an article touting the bow-to-stern ice-class renovation of the Silver Cloud, costing $46.5 million, in How to turn a cruise ship into an Arctic luxury liner.

Photo credit: Top – Richard Sidey via gtspirit.com; bottom – Jonbowermaster.com.