Carnival's Arnold DoanldCarnival’s Arnold Donald is not a typical cruise line executive. He’s not white; he wasn’t born with a silver spoon in his mouth; and he’s not arrogant.   

He was born in New Orleans. His parents didn’t finish high school. They raised him and his three siblings in the Ninth Ward (which is now largely destroyed due to Hurricane Katrina).  He achieved great success in the segregated south due to his commitment to education, hard work and the confidence instilled in him by his parents and teachers at St. Augustine High School. 

Mr. Donald has given back to New Orleans and has awarded over two dozen scholarships to his college and business school alma maters. He also donated funding to build a new wing at St. Augustine, named after his mother and father Warren and Hilda Donald.

He’s now the top executive of the largest cruise line in the world.  Read the article.  

March 20, 2018 Update: From poverty to CEO of a $47 billion company: How Arnold Donald did it.

Photo credit: Quartz

4 Responses to Arnold Donald’s Amazing Rise from the Ninth Ward to Carnival CEO

What an amazing story. I was stationed in New Orleans and I can appreciate his hard work and dedication to bettering himself. Keep up the great work Mr. Donald!!!

Going on 4th carnival cruise and taking entire family this time. Emergency cancellation by one child due to his job at county tax appraisal office. Already paid for and told no refunds or substitute travelers!! Please help me. I am a retired school principal and had saved for this family trip. I can supply documents from his office denying vacation at the last minute due to overload in tax hearings this month. We would at least appreciate the chance to re-book at no cost. Our son has never been on a cruise and is very disappointed. Thank you for any help you can give us. Sincerely, Al and Holly York

The cruise line may what to rethink the time frame and quick turn around between trips. Maybe the cruise line should do better with cleaning the ships and giving the crew members more time to not only clean properly but get an adequate amount of rest. In addition, the cruise line may want to rethink updating the older ships such as Paradise to bring it into the new millennium.

This company doesn’t even make it easy to make a comment or complaint. This indicates that you really don’t want to hear from your customers. I do hope I get some type of response and not just from a customer service representative.

Sadden
Mrs. Crystal Bright

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