Freedom of the Seas - Medical EmergenciesThis evening Cruise Critic reported that Royal Caribbean’s Freedom of the Seas altered her itinerary yesterday because three passengers were evacuated from the cruise ship for medical reasons.

The popular online community said that a helicopter airlifted one person from Coco Cay.  Later, the cruise ship was diverted to Nassau, Bahamas to send two other people to the hospital.  A spokesperson for Royal Caribbean reportedly said that the three incidents were not related. 

There was no indication regarding the nature of illnesses and/or injuries or whether the medical emergencies involved passengers or crew members.

The Freedom of the Seas stopped at San Juan today rather than sail to St. Thomas.

There is no indication whether passengers will be offered any type of compensation for the missed port. 

If you have any information about the nature of the medical emergencies, or have video or photos to share, please leave a comment, or join the discussion on our Facebook page.


Photo Credit: Freedom of the Seas – Wikipedia / Andres Manuel Rodriguez

  • Kyle M

    I’m an ex Freedom of the Seas crew member and as soon as I get any info I’ll drop it here…

  • penny

    My friend is on Freedom this week, and on Sunday after sailaway, they had to return to Port Canaveral, for yet another medical emergency. WTH??

  • Karen Henson

    My husband and I sailed on Freedom of the Seas 12/14/14.The night before we were sent am email and a text (after we had traveled from CA to FL) from RCL that the ship had encountered a difficulty which caused the ship to reduce her speed, that our itinerary was being altered to accommodate the slower speed and our original 3 island stops were changed to only 2 and one of the islands time was cut in half. So we were at sea for 5 1/2 days. We found out that the ships part was broken in November and each week passengers were getting this same email the night before sailing. We also found out that RCL was going to continue this deceit until January when the ship was scheduled for dry dock and the part would be repaired. Does anyone know of a class action suit or anything that can be done to protect consumers from this in the future. After receiving the message and calling RCL on the evening of 12/13/14 RCL told guests to go to the desk once on board and we could negotiate a refund. There was always a huge line of upset passengers telling the same story to the people at the desk who said they had been dealing with this for at least 2 sailings and there was nothing they could do. The second day we received a notice in our stateroom of an onboard ship credit of $250.00 as a good will gesture. There was no request to sign as compensation. After returning and calling the RCL # given to us at the front desk we were told that RCL was not giving any compensation nor would they give us another cruise to compensate. We understand if the ship broke the week before and there was no time to notify passengers but this was clearly not the case.
    This need to be stopped! We could not break our contract or alter it before the cruise since it is a legal binding document but RCL did.