Royal Caribbean Passenger Reports Rape at Senor Frog's in Cozumel

A newspaper in Mexico and cruise expert Professor Ross Klein report that a young woman from Royal Caribbean's Freedom of the Seas cruise ship was apparently drugged and sexually assaulted by employees of Senor Frog's in Cozumel, Mexico last Friday, August 10, 2012.

The article states that the woman (reportedly around 19-20 years of age) was cruising on a Royal Caribbean cruise ship which called on Cozumel. Her family went on a tour and ended up at Senor Frog's which is a popular bar frequented by cruise passengers and other tourists. The newspaper explains that the young woman and other family members drank and she danced with one of the employees who worked Senor Frogs Cozumelwith several other men as disc jockeys (DJ's).  

The young woman ended up being invited into the DJ's "cabin," an enclosed area of the restaurant from where music is played. The DJ's gave her a drink and she thereafter lost track of things but just remembers vague images of the four men attacking her and trying to fight them off. 

The circumstances were particularly brutal with reports that other employees went into the booth to watch, and some men were beating the victim.  

She was taken back to the cruise ship and experienced pain and burning in her genital area and had bruises on her body.  Her family decided to leave the cruise and stay on the island to report the incident to the Mexican police. 

Another newspaper reports that the four Senor Frog employees were taken to a local magistrate who promptly released them. We are not referring to this newspaper because it mentions the victim's name. The newspaper also indicates that police records indicate that from January to June 2012 there were seven complaints of rape.  It is less than clear whether the article refers to the bar or Cozumel.  Women raped in Mexico rarely obtain justice.

This is not the first report of rape of a cruise passenger in Cozumel or the first rape of a Royal Caribbean passenger who went to a Senor Frog's during a cruise.

In June, we mentioned a lawsuit filed against Royal Caribbean arising out of a gang rape of a young woman in Cozumel from the Royal Caribbean Oasis of the Seas.  The cruise line provided the passenger with a map of the shopping locations recommended by Royal Caribbean. A gang of men brutally raped the young woman while she visited one of the recommended stores.

Royal Caribbean does not warn cruise passengers of the danger of being sexually assaulted or violently attacked in Cozumel.  Cozumel is one of the few ports capable of accommodating the Genesis project ships like the Allure and the Oasis and it is my opinion that the cruise line doesn't want to scare anyone off from traveling to this Mexican port.

Last year a young woman from Poland, working aboard the Royal Caribbean Allure of the Seas, was murdered while ashore in Cozumel.  

Royal Caribbean knows that bars ashore in ports of call present dangers of date rape drugs and sexual assault. 

Last year a Royal Caribbean passenger was raped and severely beaten after drinking at a Senor Frog's in Nassau.

Royal Caribbean Freedom of the Seas Cruise Ship - Sexual AssaultCruise lines have an obligation to warn of dangers ashore in the ports of call that they sail to and where there guests are reasonably likely to frequent such as local bars near the cruise ships.  

Royal Caribbean in particular, acknowledges that it has a duty to inform cruise passengers of dangers like this. The cruise industry publication 'World Cruise Industry Review" interviewed the head of "Global Security" at Royal Caribbean, Gary Bald, about the cruise line's obligation to warn cruise passengers of dangers in ports of call.  In an article entitled "Safe Harbor," Mr. Bald stated that as far as looking for dangers to passengers in ports of call, "I’m locked in and tuned in around the clock, 24/7.”   

The article states that "Bald is happy to share security information with both the crew and the passengers. “All guests are my responsibility,” he says, “and I don’t want some more prepared than others.” 

It will be interesting to see whether Mr. Bald and his cruise line warned this latest victim and her family about the prior rapes and attacks in Cozumel and other Royal Caribbean ports of call.  

 

Photo credit: Top: Senor Frog's - Julián Miranda/SIPSE; bottom - Wikipedia / Andres Manuel Rodriguez

Senor Frog's Comments on Crime Against Cruise Passenger in Nassau

Today, we received the following statement from Senor Frog's in Nassau, about our articles "Cruising To The Bahamas - Is It Safe?" and "Cruise Passenger Beaten and Raped in Nassau - Are Royal Caribbean and Senor Frog's to Blame?

"We, at Senor Frogs, are deeply saddened, concerned and disturbed by this news.

Senor Frogs is part of a chain of restaurants that has been operating for 40 years in tourist destinations. Our number one priority has always been and, continues to be, the well-being and safety of our guests. We take every step necessary to ensure the safety of guests within our premises. Unfortunately, our jurisdiction ends at the front door and we cannot see where each guest goes after they leave. We are aware of the situation being reported and have been providing all assistance to the Bahamian Government and Royal Bahamian Police in this case.

Senor Frogs has several security officers on-site. Some security members are off duty police officers. In addition, there is a small police station approximately 20 feet from our front entrance. The Bahamian Government assists us by sending police officers to patrol inside and around Senor Frogs restaurant, in addition to several other businesses.

Each of our Floor Managers has 10 – 20 years of experience, working in this environment. As I mentioned before, our priority is to safeguard our guests, in addition to providing high quality service and products.

We have 32 closed circuit cameras within Senor Frog’s premises. We reviewed the tapes for this incident and spoke with our security staff that witnessed the guest leaving. They reported, and the tapes confirm, that on that particular day, the guest that was involved in the incident was seen leaving Senor Frogs through the front entrance walking normal and not intoxicated. A male who did not appear to be intoxicated accompanied her. The male appeared to be another tourist. No flags were raised because there was no aggression, despair or any abnormal activity that would cause us to think something was wrong. They left the premises walking fine and in a friendly manner.

After leaving Senor Frogs, we have no information about where the guest went. For that information, you would need to contact the Police Department or Bahamas Government.

We are very concerned by these reports and will continue to ensure the safety of our guests. We also know that the Bahamian Government is concerned and is making great efforts to ensure tourists are safe while visiting Nassau.

Our thoughts and prayers are with the guest who was violated."

Cruise Passenger Beaten and Raped in Nassau - Are Royal Caribbean and Senor Frog's to Blame?

A horrific crime occurred in Nassau involving a twenty-four year old Canadian woman cruising to the Bahamas. 

"Jane Doe" (whose name is being withheld to protect her confidentiality) cruised aboard Royal Caribbean's Majesty of the Seas from Miami, leaving February 21st.   Jane Doe sailed with her father and friends.  The cruise ship docked in Nassau on February 23rd. 

While ashore the group ended up at Senor Frog's, a popular local bar, early in the evening.  Senor Frogs is located at the end of a promenade called the "Woods Rogers Walk," near the Straw Market, close to the wharf where the cruise ships dock. 

Senor Frog's - Sexual Assault - Nassau Bahamas After leaving the bar to head back to the cruise ship, the young woman was viciously attacked and sustained physical injuries.  Looking for help, Jane Doe was then sexually assaulted by a second man (pretending to be a good samaritan) who raped her.  She treated in a local hospital in Nassau and then eventually flew home to Canada to recover.

The high crime rate in Nassau is an issue which I have written about frequently on this blog.  We have represented and written about many cruise passengers raped or robbed at gun point in Nassau.  The Bahamas has the highest incidence of rape in the Caribbean according to a 2007 United Nations report on crime and violence.  

Cruise lines are legally obligated to warn passengers of crimes in the ports of call where the cruise ships sail.  Unfortunately, cruise lines like Royal Caribbean do not warn of violence against passengers before disembarking them in Nassau, although the U.S. State Department does.  A year ago,  I was interviewed by Time Magazine in the article "Cruise-Ship Port Call: Gauging Crime in the Bahamas."  I also  wrote an article warning about violence against women in bars ashore in Nassau.  The article is entitled Cruising To The Bahamas - Is It Safe? 

In response to the article, we received a letter from Senor Frog's requesting the: 

".  .  .  immediate removal of our front entrance picture and name from your website. We feel that your website has a negative impact togards (sic) our facility and our pictures and name has been used causing damage to our name and reputation, regardless of the crime in the bahamas.  Senor Frogs Restaurant is a serious stablishment (sic) pro-security we have daily security staff plus the fact that our location is just 1 minute walking distance to a police station our staff always ensure that customers are safe and having a good time we have zero tolerance to crime or disrespectful manners."   

Needless to say, we did not retract the reference to Senor Frog's or omit the photo. 

We requested a comment from Senor Frog's about this latest incident, and a copy of its response is referenced below. 

We also contacted Royal Caribbean for a statement but have received no response. 

Below is our article dated March 14, 2010, "Cruising To The Bahamas - Is It Safe?"

The U.S. Department of State has issued a warning of dangers while traveling to the Bahamas, including sexual assaults on cruise ships in the port in Nassau:

Nassau Bahamas - Crime - Cruise Passengers"CRIME: The Bahamas has a high crime rate .  .  .  the U.S. Embassy has received reports of assaults, including sexual assaults, in diverse areas such as in casinos, outside hotels, or on cruise ships. In several incidents the victim had reportedly been drugged."  

This type of warning, although certainly warranted, is not what the Bahamas wants to hear.  Nassau is a preferred port of call for many cruise ships, which line up like cars in a crowded parking lot.  

Today's the headline in the Washington Post's travel section is also not what the Bahamas or the cruise lines which sail there wanted to hear: "Violent Crime Is Up In The Bahamas"  Here is a portion of the article:

"Bahamas-bound travelers, beware.

Crime in the popular tourist destination is on the upswing, especially on New Providence Island, where the capital city, Nassau, is located. And we're not talking just petty thefts or purse-snatching, but far more serious violent crime.

This island nation finished 2009 with a record 87 murders -- a statistic tourism officials probably won't be trumpeting in their next "It's Better in the Bahamas" ad  .  .  .

The criminal activity has prompted the operators of the world's largest cruise ship, Oasis of the Seas, to warn its passengers to "be mindful of their personal safety," the Nassau Guardian newspaper reported  .   .   .

Some Bahamians attribute the crime wave to high unemployment (hovering around 15 percent on Senor Frog's - Nassau Bahamas - Alcohol - Rape New Providence Island, according to the Guardian) and the nation's status as a gathering spot for drug traffickers."

We have warned passengers cruising to Nassau about crime for the past 6 months:

Eleven Cruise Passengers Robbed in Nassau 

18 Passengers From Royal Caribbean & Disney Cruise Ships Robbed By Shotgun in the Bahamas

Bahamas Cruise Crime Nightmare Continues

Nassau Welcomes Oasis of the Seas as Bahamas' Murder Count Reaches Record-Breaking Level

The problem with crime in Nassau is real.  Many passengers let their guard down and think Nassau is safe for no reason other than the cruise line is sailing there.  But we have represented passengers raped in Nassau, passengers raped on cruise ships in the port in Nassau, and multiple passengers robbed in Nassau.   

A major problem is when young women go into Nassau and drink at the popular bars near where the cruise ships dock.  Many women have been sexually assaulted after leaving the bar even though it is a short distance from the cruise ships.  The cruise lines do not provide security at the port nor do they warn about the dangers of date rape drugs and sexual assaults while in Nassau.

The U.S. Department of State warns about young women being sexually assaulted after leaving the cruise ships in Nassau:  

"Visitors should exercise caution and good judgment at all times.  Engaging in high-risk behavior such as excessive consumption of alcohol can ultimately be dangerous as it greatly increases the vulnerability of an individual to accidents or opportunistic crime.  Visitors should not accept rides from strangers or from unlicensed taxi drivers."   

March 9, 2011 Update:  Senor Frog's in Nassau sent us a statement today  - please read: Senor Frog's Comments on Crime Against Cruise Passenger in Nassau.

August 15, 2012 Update: Royal Caribbean Passenger Reports Rape at Senor Frog's in Cozumel.

September 8, 2012 Update:  Eleventh Circuit Court of Appeals: Cruise Lines Have Duty to Warn of Danger of Crime in Ports of Call - a federal appellate court re-instates a lawsuit against a cruise line for not warning its passengers of danger in St. Thomas. The case involved a 15 year old girl who was celebrating her quinceanera with her parents and brother on a Carnival cruise. A gang-related shoot out ended up with the girl being killed.     

 

Credits:

Top photo - interior of Senor Frog's looking at cruise ships    

Middle photo - Oasis of the Seas - Nassau Bahamas Press

Bottom photo - Senor Frogs Casch52 Flickr photostream

Cruising To The Bahamas - Is It Safe?

The U.S. Department of State has issued a warning of dangers while traveling to the Bahamas, including sexual assaults on cruise ships in the port in Nassau:

Nassau Bahamas - Crime - Cruise Passengers"CRIME: The Bahamas has a high crime rate .  .  .  the U.S. Embassy has received reports of assaults, including sexual assaults, in diverse areas such as in casinos, outside hotels, or on cruise ships. In several incidents the victim had reportedly been drugged."  

This type of warning, although certainly warranted, is not what the Bahamas wants to hear.  Nassau is a preferred port of call for many cruise ships, which line up like cars in a crowded parking lot.  

Today's the headline in the Washington Post's travel section is also not what the Bahamas or the cruise lines which sail there wanted to hear: "Violent Crime Is Up In The Bahamas"  Here is a portion of the article:

"Bahamas-bound travelers, beware.

Crime in the popular tourist destination is on the upswing, especially on New Providence Island, where the capital city, Nassau, is located. And we're not talking just petty thefts or purse-snatching, but far more serious violent crime.

This island nation finished 2009 with a record 87 murders -- a statistic tourism officials probably won't be trumpeting in their next "It's Better in the Bahamas" ad  .  .  .

The criminal activity has prompted the operators of the world's largest cruise ship, Oasis of the Seas, to warn its passengers to "be mindful of their personal safety," the Nassau Guardian Senor Frogs - Nassau Bahamas - Alcohol - Sexual Assault newspaper reported  .   .   .

Some Bahamians attribute the crime wave to high unemployment (hovering around 15 percent on New Providence Island, according to the Guardian) and the nation's status as a gathering spot for drug traffickers."

We have warned passengers cruising to Nassau about crime for the past 6 months:

Eleven Cruise Passengers Robbed in Nassau 

18 Passengers From Royal Caribbean & Disney Cruise Ships Robbed By Shotgun in the Bahamas

Bahamas Cruise Crime Nightmare Continues

Nassau Welcomes Oasis of the Seas as Bahamas' Murder Count Reaches Record-Breaking Level

The problem with crime in Nassau is real.  Many passengers let their guard down and think Nassau is safe for no reason other than the cruise line is sailing there.  But we have represented passengers raped in Nassau, passengers raped on cruise ships in the port in Nassau, and multiple passengers robbed in Nassau.   

A major problem is when young women go into Nassau and drink at the popular bars near where the cruise ships dock.  Many women have been sexually assaulted after leaving the bar even though it is a short distance from the cruise ships.  The cruise lines do not provide security at the port nor do they warn about the dangers of date rape drugs and sexual assaults while in Nassau.

The U.S. Department of State warns about young women being sexually assaulted after leaving the cruise ships in Nassau:  

"Visitors should exercise caution and good judgment at all times.  Engaging in high-risk behavior such as excessive consumption of alcohol can ultimately be dangerous as it greatly increases the vulnerability of an individual to accidents or opportunistic crime.  Visitors should not accept rides from strangers or from unlicensed taxi drivers."   

Nassau Bahamas - Crime - Cruise Passengers

 

Credits:

Oasis of the Seas - Nassau          Bahamas Press

Senor Frogs                                      Casch52 Flickr photostream

Cruise ships in Nassau                 Elenor Snow