Carnival Dream Limps Back to New Orleans Following Engine Problems

Caarnival DreamNumerous passengers have informed us that the Carnival Dream has incurred power problems which have necessitated the Carnival cruise ship to skip the port of Cozumel.  

The ship is now heading back to the home port of New Orleans at a reduced speed (although I am also receiving comments from passengers that the Dream has either lost all propulsion or stopped several times to conduct tests).

The popular Cruise Hive website was the first blog to write about this issue.

Last year, there were 19 cruise ships which experienced partial or complete loss of propulsion due to engine problems, including problems with the Carnival Elation, Carnival Legend, Carnival Liberty and Carnival Vista as well as the Carnival owned Adonia, Caribbean Princess, Emerald Princess, and Costa neoRiviera

This year has seen a number of Carnival cruise ships experience engine problems, such as the Carnival Fantasy, Carnival Paradise, and Carnival Splendor.  

Carnival has not yet responded to a request for a comment.

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Photo credit: Longbowe at English Wikipedia, CC BY-SA 3.0, commons / wikimedia.

Update August 11. 2017 @ 5:00 P.M.: Statement from Carnival:

"Carnival Dream is presently experiencing a technical issue which is affecting its maximum cruising speed. All other systems are functioning normally. As a result, Carnival Dream was unable to call in Cozumel today and will be returning to New Orleans for arrival on Sunday as per its normal schedule.

Guests sailing on this voyage were provided with a $50 per person onboard credit. The ship did make its scheduled calls in Montego Bay, Jamaica and Grand Cayman earlier in the voyage.

We sincerely apologize for this disruption to our guests' vacation plans and for any disappointment this has caused."

Update August 12. 2017 @ 9:45 A.M.: Statement from Carnival:

"The problem on the Carnival Dream has been fixed and the ship is heading to New Orleans where it will arrive on Sunday as scheduled." 

Soaked Serenade of the Seas Suffers Major Power Loss to Cabins

Cruise passengers are saying that the Royal Caribbean Serenade of the Seas, in New Orleans, suffered a major power loss today.

A passenger says that the cruise ship was partially flooded during a heavy rain storm. The Coast Guard says a broken water pipe caused the problem. This reportedly caused a large part of the cruise ship to experience electrical problems.

Royal Caribbean sent this message to the passengers scheduled to board the ship today:

Serenade of the Seas"Hello, this is Royal Caribbean International. We would like to provide you an update regarding your sailing today onboard Serenade of the Seas out of New Orleans. The U.S. Coast Guard is currently onboard inspecting the ship. We are waiting for authorization from the Coast Guard to begin boarding. Because the cruise terminal in New Orleans is very limited in space, we ask that guest explore the local area until we can begin boarding. We will contact you again once we have received permission to begin the boarding process. We appreciate your patience and understanding, and we look forward to welcoming you onboard."

A few hours later, it sent this message:

"Hello, this is Royal Caribbean International with an update your sailing today onboard Serenade of the Seas. The U.S. Coast Guard has given us permission to begin the boarding process. Please return to the terminal so that we may check you in for your cruise. Our entire onboard team look forward to welcoming you onboard, and will do their very best to make your sailing as enjoyable as possible."

Serenade of the SeasOne passenger who was apparently on the Serenade when it returned to port in New Orleans said that power was lost to around 175 cabins.  

Apparently, according to this passenger, 400 passengers will not been to cruise because their cabins have no power. 

Nonetheless, the Coast Guard cleared the Serenade to be boarded. The ship is staying in New Orleans until it is cleared to sail.  

Royal Caribbean has not commented on the condition of the vessel or whether some of the passengers will remain in New Orleans. 

Update: Media reports say 417 cabins affecting some some 800 passengers have been affected.

 

Have a comment or additional information to share? Please leave a comment below or join the discussion on our Facebook page.

Pullmantur Cruises' Sovereign Suffers Major Engine Problems

Newspapers in Europe are reporting that the former Royal Caribbean Sovereign of the Seas suffered an engine failure on one of its two main engines on May 10th while sailing from Barcelona to Tunis. It then limped instead to Naples for repairs.

Its current owner/operator, Pullmantur Cruises, attempted to repair the cruise ship in Naples but the repair pair attempts were unsuccessful. The ship was re-positioned to Civitavecchia and the cruise was cancelled. 

Sovereign Cruise ShipThe plans are now to undergo repairs at a shipyard in Marseille in the hope that it will be able to cruise under full power at the end of May. 

After leaving the Royal Caribbean fleet, the cruise ship was re-named the Sovereign and it underwent a new, blue paint job of its hull.

According to one news account, the cruise line company said it regretted "deeply" the interruption of the cruise, thanking passengers for "patience and collaboration."  It said that it will return the fare for the cruise, and reimburse passenger expenses related to the problem with the ship. It also offered a 60% discount on the purchase of another Pullmantur cruise.

The Sovereign is a relatively old cruise ship, having been delivered in 1988. 

Update: A reader of our Facebook page stated:

"It has four main engines. Made by Pielstick 9PC 20L and they are a piece of shit engines. Only made 13 totally of them for Sovereign,Majesty and Monarch of the seas.... One of them on Sovereign had a major breakdown many years ago and they got the 13th engine that was a test engine installed in replacement.

They have never been good engines. They run on heavy fuel, mounted on rubber 2+2 on the same gear and they delivered a lot less power then they where supposed to on test run. No problem Pielshit said and mounted a lot bigget turbo chargers on them to boost the power up. And that worked,, but that made them run hotter and we changed exhaust valves on them all the time. So the French guys should stick to eating snails and crock monsieurs and leave the engine building to the Germans." 

Photo Credit: Portal World Cruises

Popular Mechanics: "Troubled Waters - Cruise Lines Have Stumbled Badly Over Safety. Here's What They Need to Do."

Popular Mechanics - Cruise SafetyThe March 2014 edition of Popular Mechanics is out. It has an interesting article about cruising. 

The article is entitled "Troubled Waters - Cruise Lines Have Stumbled Badly Over Safety. Here's What They Need to Do."  

The article takes a look at some of the disasters and debacles over the last few years, including the Costa Concordia capsizing and the Carnival Triumph poop cruise. Its also takes a look at some of the lesser publicized although very deadly incidents such as the lifeboat failure two years ago on the Thomson Majesty which killed 5 crew and seriously injured three. 

Popular Mechanics interviews the who's who of experts in the cruise industry, including former NCL cruise ship captain Bill Doherty who has testified before Congress on cruise ship safety issues, International Cruise Victims (ICV) organization CEO Kendall Carver, and a Carnival security director Barry Marushi. It cites cruise safety expert Dr. Ross Klein's data base of man-overboard cases.  

The magazine takes a look at 4 problems with the cruise lines: (1) crew incompetence; (2) "breakdowns and blackouts," (3) poor passenger training, and (4) "security holes." The article analyzes the problems and offers practical solutions.

The article is an eye opener if you are an average family just looking for a fun and safe vacation.

One issue with the cruise industry is that it is crippled by its own arrogance, in my opinion. The cruise lines tend to instinctively reject anything proposed by victims groups or neutral and well-intended parties. 

Unfortunately, there is not a link to the article currently available.

If you are interested in these issues, be sure to head to the newsstand and pick up a copy. I bought 25 copies for friends so if you want a copy, send me an email with your address. I'll mail you the magazine while they last. (February 18, 2014 - No Longer Available)

"Technical Issues" Delay Sun Princess' Departure from Sydney

A reader of our Facebook page "Cruise Law News" informs us that the Sun Princess was delayed ten (10) hours departing Sydney last tonight.

The cruise ship's captain, Andrew Froude, issued a letter which was distributed to passengers informing them that the ship was experiencing technical issues which have prevent our ability to operate at full speed."

Passenger were informed that the cruise ship would be missing the Bay of Islands.

You can see a copy of the captain's letter below.

If you have additional information regarding what is happening on the Sun Princess, please leave a comment below or join the discussion on our Facebook page

Sun Princess Cruise Ship

Regent Seven Seas Voyager Experiencing Propulsion Problems

A passenger aboard the Regent Seven Seas Voyager cruise ship is stating on Cruise Critic that the ship is experiencing propulsion problems:

"We are trying to make our way to Shanghai and the ship has propulsion issues again. Our arrival is delayed 6 hours due to the propulsion issue and because we have missed high tide. We personally have lost 1 of our tours due to conflicting times, unfortunately it is one that was a big motivator for this trip. They have not mentioned to anyone on board that this is the 2nd time in the past couple of months the ship has had propulsion issues.

Regent Seven Seas VoyagerNot too impressed with the situation.

As well we are now missing 1 of our ports. Sounds vaguely similar to a couple of months ago on this ship."

There is also a comment on Twitter by a person who apparently communicated with a family member on the Voyager:

"Just talked to family onboard RSSC Voyager. 6 hrs late into Shanghai-propulsion problem. Skipping stop in Xiamen to get to HK."

If this information is accurate, then this is the sixth cruise ship which has experienced a engine / propulsion problem in the last two month.  Five of Carnival Corporation's cruise ships have suffered engine / propulsion problems: the Carnival Triumph, Dream, Legend & Elation and the Carnival-owner P&O Ventura.

Photo Credit: Wikipedia (GroszekGroszek)

Yet Another Carnival Cruise Ship Flounders - P&O Ventura Suffers Propulsion Problems

On the heels of power and propulsion difficulties facing Carnival Cruise Line cruise ships Triumph, Dream, Legend and Elation, it is now being reported that another cruise ship operated by a Carnival Corporation brand, P&O Cruises, is suffering propulsion problems.

Passengers are reporting that the P&O Ventura has broken down several times over the past three days and is having major problems with one of its two propulsion units.  The situation sounds similar to the problems which the Carnival Legend as it limps back from a Caribbean cruise to Tampa with only one of its propulsion system working. (Its has been pointed out to us that the Legend has two Azipod systems, whereas the Ventura has conventional diesel engines).  

I first heard of the Ventura's problems in an article by U.K. cruise blogger John Honeywell (Captain Carnival P&O Ventura Cruise ShipGreybeard) who writes:

"P&O's Ventura continues to make its way across the Atlantic at reduced speed thanks to a fault with the power to its starboard propeller, is expected to reach Southampton on schedule next Saturday, after missing a visit to Madeira scheduled for Tuesday.."   

Several people are leaving comments on the popular Cruise Critic forum:

The Ventura is ". . . broken down and just drifting!"

".  .  . they are now moving again but have been given no explanation."

P&O commented ". . .  We are currently working with the manufacturers and shore support to identify and rectify an issue with the starboard propulsion motor on Ventura. We can assure everyone that power and services on the ship are unaffected."

" . . .  looks like still having problems, the person on board has now said that as they were floating around so long and now cant seem to get over 18kts they now cant go to Madeira but will be diverting to Ponta delgada." 

The media is in a frenzy reporting on all of Carnival's problems. But, so far, no one is reporting on the problems facing Carnival Corporation's P&O Ventura.  

Carnival Corporation is the world's largest cruise owner and operator in the world. It operates: Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises (Australia) in Australia.

The Ventura was built in Italy and is owned by Carnival Corporation. It is flagged in Bermuda and was launched in 2007.

Photo credit: Telegraph

Pod Problems: Carnival Legend Limps Back to Tampa

WTSP in Tampa reports on the plight of the Carnival Legend cruise ship which left last Sunday from the Port of Tampa under full power but will return limping home tomorrow.

There's a problem with one of the cruise ship's two propulsion pods that is substantially reducing the Legend's speed.

Carnival canceled the ship's port stop at Grand Cayman.

Ironically, the Legend came to the aid of the fire-stricken Carnival Triumph last month. 

 

 

Latest Bad News For Carnival As Legend Experiences Mechanical Difficulties: Is Carnival Facing Management & Maintenance Problems?

Carnival Legend Cruise Ship - Propulsion ProblemsCNN reports that  the Carnival cruise ship Legend is experiencing mechanical problems that are affecting its sailing speed, the latest in a growing list of woes for the cruise line.

The Legend was on the last part of a seven-day Caribbean cruise that departed Tampa on Sunday. 

The cruise ship had to be escorted by a tugboat because of a malfunction in its steering system. 

A problem with one of the Azipod units on the Legend has caused Carnival to cancel a scheduled stop in Grand Cayman in order to try and return back to Tampa, Florida on time on Sunday.  One passengers is quoted saying: "Passengers are now really pissed off. Mood on the ship is getting worse among passengers, captain is giving limited information."

Cruise expert Ross Klein first reported the problems with the Legend in his blog earlier this week.

CNN aired an interview with an analyst stating that in light of the problems with the Triumph, the Dream and now the Legend, problems "run deep" at Carnival. There are problems with a lack of preventative maintenance and management issues. 

 

 

Is Carnival Dream Turning Into the Carnival Nightmare?

CNN reports this morning that passengers aboard the Dream contacted the news channel, stating that there are power outages and overflowing toilets on the cruise ship which is in port at Philipsburg, St. Maarten, in the eastern Caribbean. The ship was supposed to leave port yesterday at 5:00 PM.

CNN quotes a passenger from North Carolina saying:

"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board . . . The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7-plus hours."

Another passenger tells CNN: "There's human waste all over the floor in some of the bathrooms and they're overflowing -- and in the state rooms. The elevators have not been working. They've been turning them on and off, on and off." 

CNN quotes the U.S. Coast Guard saying that Carnival notified it that the Dream is experiencing "generator issues." 

The incident occurs while the cruise industry is conducting its annual convention, "Cruise Shipping Miami." Carnival President Gerry Cahill told the convention audience that disabled cruise ships are "very rare."

Early this morning Carnival released a statement saying: "At no time did the ship lose power but there were periodic interruptions to elevators and toilets for a few hours last night . . . At present the ship has full power and all hotel systems are functioning normally and have been functional since approximately 12.30 a.m."

If the ship never lost power why is it still in port 16 hours past schedule? 

A webcam link posted by a Cruise Critic member shows the Dream still in port as of 9:00 AM this morning.

The Dream's webcam is here.

Reuters quotes Coast Guard Chief Petty Officer Ryan Doss in Miami saying “Right now the passengers are being kept on board the ship for accountability reasons.  They were scheduled to leave today so the captain has decided to have everybody remain on board at this time.”

If you are on the ship or have information to share, please leave a message or join the discussion on our Facebook page.

Photo credit: Wikimedia Commons (Kuloskulos)