Viking Sea Stuck in Barcelona

Viking Sea Power LossToday, I received a message that the Viking Sea was in Barcelona, Spain waiting for repairs to fix an unidentified engine problem. 

I received this message: "Don't know have you been informed about Viking Sea being stuck in Barcelona for more than 10 days, while all guests were disembark, almost same thing like Star last year in Talin . . . "

Online AIS shows the Viking ship at the port in Barcelona today after leaving the port of Barcelona last night heading (apparently toward its next port of call, Toulon) but then turning around and sailing back to Barcelona.

Viking has informed its guests that they are free to stay on the cruise ship until January 8, 2017.  The company is apparently assisting the passengers with excursions. The guests can leave the ship and catch earlier flights home although many seem inclined to enjoy their unexpected time in Barcelona. 

In August of this year, the Viking Sea lost power in Malta.

In August of 2015, the Viking Star lost power in an engine after leaving Tallinn and resulted in the cancellation of the cruise.

There is no indication whether future cruises will be affected nor is there any word regarding compensation to guests for the canceled cruise.  

 

NCL's Norwegian Star Stuck in Singapore

Norwegian StarI received this message from a crew member of the Norwegian Star:

"At the moment I am on NCL Star and we are in Singapore, still in Singapore!

We were scheduled to leave on 11th at 6 pm for 11 days to Hong Kong. We got delayed because it took forever for immigration to process the guests! Some guests were held for 5 hours in the terminal. So finally at 8 pm after we finished all that captain made an announcement that can't actually leave due to the engine problems. Half an hour after half an hour announcement we stayed over night.  And we are staying at the moment in Singapore until 3 pm on 13th of December. One engine is down and some electrical issues with azipods. 

This is not the first time, after a dry dock few years back ship broke down right away and the first cruise was canceled and ship returned to the dry dock for repairs. And few months ago we could not sail out of Stockholm at 4 pm to have a sea day the next day to reach Copenhagen for embarkation. We reached Copenhagen at 4pm with absolute nightmare caused to the guest booking flights on their own.

This cruise is already fully refunded to the guests and they will get 50% off the next cruise they choose."

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Photo credit: Pjotr Mahhonin - CC BY-SA 3.0, commons / wikimedia.

December 12, 2016 Update: Speed to be restricted; new itinerary below (via a travel agent).

December 20, 2016 Update: NCL has notofied its travel agents and future passengers that the intinerary of the Norwegian Star starting on January 16, 2017 has changed. This is the email received:

"Norwegian Cruise Line has important information for you regarding Norwegian Star's 21-Day Southeast Asia sailing of January 16 to February 6, 2017 from Hong Kong, China. All guests booked on this sailing need to be aware of this change.

On the evening of December 10, while departing the port of Singapore, Norwegian Star experienced a technical issue with one of the ship's Azipods. As a result of this technical issue, Norwegian Star will have to sail a revised itinerary for the January 16 to February 6, 2017 sailing from Hong Kong, China.

Please review the revised itinerary information below:

As a gesture of our thanks for our guests' understanding of this unforeseen delay and change in itinerary, we will provide a $200 shipboard credit per stateroom. If you pre purchased shore excursions for Thailand, those will be refunded and posted to your onboard account."

NCL Norwegian Star

January 3, 2017 Update: A local ABC news station in Jacksobville aired a video of an unhappy NCL customer who took her first cruise on the Norwegian Star.

Carnival Vista Suffers Propulsion Problems

CArnival VistaI just received a message from a reader of Cruise Law News that Carnival announced that the new Carnival Vista is having propulsion problems.

Carnival stated on its Facebook page that the Carnival Vista is experiencing what it calls a "technical" problem with its propulsion system which is "affecting only its maximum cruising speed."  

On November 19th, the Carnival Vista is scheduled to sail a repositioning cruise from New York to Miami, Florida. Grand Turk was originally scheduled for November 19th.  Carnival announced that it is replacing Grand Turk with the nearby port of Nassau due to the propulsion issues. 

The reader commented: 

"New ships are like new cars and they all can have mechanical issues but it is really sad to see a ship less than 6 month old having propulsion issues. I'll be interested to hear what is causing this as it seems to happen far too often. And substituting Nassau, the armpit of the Caribbean, is rather like a slap in the face to unsuspecting cruisers who thought they were going to be in the relatively safe Port area of Grand Turk."

These comments are spot on.  

Another Carnival cruise ship, the Carnival Liberty has been in the news recently for these same reasons. 

The Carnival Vista was last in the news for wiping out a small dock in Messina, Italy two months ago.. 

Carnival Vista Grand TurkHave a comment? Please leave one below or join the discussion on our Facebook page

November 19, 2016 Update: The Vista sailed to Grand Turk after all. Today the Carnival ship called on Grand Turk and was assisted into port via tugs. Some passengers say that the cruise ship needed tugs becuase of high winds while others say that the ship is experiencing propulsion issues and difficulties with its azimuth pods and/or bow thrusters.

Photo credit: Top - Antonio from Trieste, Italy - TRIESTE NAVI, CC BY 2.0, commons / wikimedia; bottom - Marine Traffic AIS.

Carnival Liberty Suffers Power Loss

The Carnival Liberty cruise ship experienced unspecified "technical problems" which affected its propulsion and delayed its return to and departure from Galveston yesterday. The problem is substantially slowing the cruise ship.

The Liberty should have arrived early yesterday morning to Galveston, however Carnival stated that there was a technical problem that slowed the ship and needed to be fixed. The repairs were expected to delay the ship's departure.

Carnival is still sailing to Cozumel but has canceled the cruise to Progeso, Mexico.

Local newspapers reported that passengers will get a $50 credit on their shipboard account, a 25 percent discount on a future five-day cruise, and a $25 per person credit to help pay for meals on Monday given the late departure time.

This problems come after a weekend where two two Carnival owned cruise ship operated by Princess Cruises, the Grand Princess and the Emerald Princess, experienced temporary power outages. 

Have a thought? Please leave a comment below or join the discussion on our Facebook page

November 1, 2016 Update:  AIS shows the Carnival Liberty still in port in Galveston.  Carnival reportedly canceled the cruise as of this morning. 

Carnival sent this statement this morning:

LIBERTY TECH ISSUE

NOVEMBER 1 – 9:40 am EDT

"The cruise ship Carnival Liberty, which is homeported in Galveston, Texas, is experiencing a technical issue which is affecting the ship’s maximum cruising speed. The issue is only affecting the ship’s speed and all other systems are operating normally. The ship arrived in Galveston yesterday and since then we have been working with outside technical experts which we brought on to help us confirm our repair plan.

Guests had boarded the vessel yesterday in anticipation of sailing, however, outside technical experts, together with the ship’s technical team, conducted a deeper inspection of one of the diesel generators overnight and uncovered an additional problem not previously known. It has now been determined that one of the alternators cannot be readily fixed. This means the ship will not be able to maintain the sufficient speed needed to operate the itinerary as planned and unfortunately we must cancel today’s cruise.

Guests scheduled to sail on this voyage will receive a full refund of their cruise, along with a 100 percent future cruise credit and $90 per person reimbursement representing a previously promised onboard credit and stipend for meals in Galveston yesterday.

While repairs are ongoing, the itinerary for the ship’s next two voyages will be modified, as well. The Nov. 5 five-day cruise will include a full day call in Cozumel, however, the call in Progreso will be cancelled. The Nov. 10 four-day cruise will include a call in Progreso instead of Cozumel. Guests sailing on these voyages will receive a $50 per person credit to their shipboard accounts and a 25 percent discount on a future Carnival cruise. Guests also have the option of cancelling and receiving a full refund. Voyages departing Nov. 14 and beyond are scheduled to operate their normal itinerary.

We sincerely apologize to our guests for this disruption in their vacation plans." 

November 5, 2016 Update: CARNIVAL CANCELS SECOND CRUISE, DEPARTING SATURDAY.

Novenber 10, 2016 Update: Carnival modifies the itineraries for the Liberty’s cruises through the month of November.

 

Phoenix Reisen's Albatros ist Kaputt

MS AlbatrossA number of German newspapers are reporting that the cruise ship M/S Albatros, marketed by the German travel company Phoenix Reisen, broke down this week. The ship suffered mechanical problems which delayed her departure to Dover from the Columbus Cruise Center in Bremerhaven (CCCB). 

The cruise ship was originally scheduled to cruise from Bremerhaven with 800 passengers on Tuesday evening, but problems with the the hydraulic system of the rudder delayed her departure. The problem was reportedly repaired and the Albatros departed 11 hours late on Wednesday morning.

The same problem quickly reappeared when the cruise ship was approximately 25 kilometers from the port of Bremerhaven. Two tugs towed the ship back to port for additional repairs. 

The Albatros was built in 1973 in Finland for Royal Viking Line as the Royal Viking Sea.  She has also sailed under the names Royal Odyssey, Norwegian Star, and Crown over her 43 year history.

She is the second Albatros for Phoenix Reisen as she was the replacement of the original SS Albatros.

Photo credit: By Andreas Trepte - Own work, CC BY-SA 2.5.

Empress of the Seas Experiences Engine Problems

Empress of the SeasA number of cruise sites are reporting that Royal Caribbean Empress of the Seas is experiencing problems with one of its engines, causing the cruise line to alter the cruise ship's current itinerary.

The popular Cruise Critic site says that the ship called on Nassau yesterday and visited CocoCay today but did not call on Grand Cayman as originally planned. The ship will call on Key West on Wednesday as planned. Cruise Critic quoted Royal Caribbean saying that the cruise line "will work on the issue, (while) the ship is sailing at a reduced rate of speed."

There is no indication from Royal Caribbean when the problem will be fixed or whether future sailings will be altered as well.

Royal Caribbean is offering an onboard credit in the amount of 10 percent of the cruise fare paid, per cabin.

This gesture will not sit well with some  cruise passengers currently on the Empress of the Seas, I suspect. Bahamas is not a particularly popular port in contrast to the Cayman Islands. The ship was transferred to Royal Caribbean from Pullmantur Cruises after a 50 million dollar cosmetic renovation first in a shipyard in Spain and later in Freeport, Bahamas. The delay resulted in at least a dozen cruises to be missed, much to the aggravation of families booked on the canceled cruises. Its a shame if there are passengers aboard who were on previous canceled cruises.

We last mentioned the Empress of the Seas in an April Fool's spoof.   

Photo credit: Jsausley CC BY-SA 4.0.

Costa Fortuna Broke Down in Tortola

A newspaper in the Caribbean reports that  Carnival's Costa Fortuna cruise ship with over four thousand passengers and crew members was stuck the Road Harbour on the main Island of Tortola in the Virgin Islands after it arrived on the early morning of Sunday 22, 2015. 

The ship was scheduled to last Sunday at around 6:00 PM. However, the port authority says that it developed an unspecified "technical problem" while anchored in the harbor.

Costa FortunaA "technical problem" seems to be code for a mechanical issue with the ship's engines and propulsion systems. Engineers flew to the port to assess the ship for repairs. 

Passengers have to be ferried into port. 

Carnival has not issued an official statement. 

AIS systems seem to show the cruise ship has sailed and is in St. John's Antigua today. It looks like the ship sailed earlier this week to Philipsburg and St. Kitts.    

Anyone have information to explain what happened with this ship in Tortola?

 

Photo Credit: Wikipedia / Ed g2s

Engine Problem Forces Grand Princess to Return to Seattle

KIRO TV reports that the Grand Princess cruise ship experienced a problem with one of its engines and was required to return to port in Seattle for almost four hours.

The U.S. Coast Guard said that a port-side engine "died" on the cruise ship around 4:50 PM after the the ship left Seattle heading on an Alaskan cruise. 

KING 5 news station says that a tug had to assist the ship back to port.

Grand Princess

The cruise ship has two shafts and two fixed propellers.

Princess Cruises spokesperson Julie Benson said in a prepared statement:

“Grand Princess has returned to the Port of Seattle, in consultation with the U.S. Coast Guard, following an earlier issue with one of the ship's motors. At no time was guest safety impacted as the ship had propulsion and steering control. As a precaution the ship is returning to port for a safety check and we hope to depart again later this evening. We will keep passengers fully informed.”

The KIRO television station reports that Ms. Benson also said "several similar incidents" have happened with Grand Princess before.

A passenger, identified as David Meers, was critical of the cruise line's lack of communications. He reportedly said “thirty or forty minutes into the cruise, the ship listed to one side. Shortly after that, we turned around. We started asking the crew members what happened, and nobody seemed to know anything.” 

It was 40 minutes after turning around that the captain announced there was a propulsion alarm that required them to go back to Seattle. For the next 4 hours, the passenger said there was little communication at all, about any possible changes to their itinerary or whether customers would be compensated for the delay. He said “it certainly left a lot of confusion, among the folks that we were asking. And most of the passengers around us were also very confused.” 

To Princess' credit, the cruise line communicated with this passenger via Twitter saying: @DavidMeers Hi David, we apologize for the delayed start to your vacation (1/2) and later @DavidMeers Grand Princess is returning to port for an inspection due to a technical issue, and we hope to depart later this evening (2/2).

After the unspecified repairs, the cruise ship left Seattle around 10 PM. 

The passenger's last tweet?  @PrincessCruises Glad it wasn't more serious. All is well that ends well. Enjoyed the beautiful Seattle skyline again.

The mechanical problem seems to have been fixed with the ship sailing at 22 knots to Alaska.

 

Photo Credit: Wikipedia / Ivan T. 

Propulsion Problems Plague Celebrity Silhouette

Celebrity Silhouette Cruise Critic reports that a unspecified propulsion problem is slowing the Celebrity Silhouette down, causing it to shorten time spent in certain port of calls.

Celebrity does not specify the nature of the problem or indicate when the problem will be fixed.

A Celebrity Cruises spokeswoman provides this gobbledygook explanation: the "slight restriction" on the ship's top speed "is due to a portion of the propulsion system operating at less than optimal efficiency."

The Celebrity Reflection was recently delayed in Civitavecchia due to unspecified mechanical problems. Celebrity was secret about that problem.

A Celebrity cruise ship was delayed in port was last December when the Celebrity Constellation suffered an engine problem in Key West.  

Anyone know what's the problem with the Silhouette?

 

Photo Credit: Wikepedia / Kyle.died.rich

Celebrity Reflection Delayed in Civitavecchia Due to Unspecified Mechanical Problems

Over the weekend, we received word from a cruise passenger aboard a Celebrity cruise ship, the Reflection, that the ship was forced to stay overnight in Civitavecchia (Rome) due to unspecified mechanical problems.

The cruise line reportedly refused to disclose the nature of the problem to passengers on the ship.

The Reflection was delayed in port overnight in Italy until July 5th at 3 p.m. 

 Celebrity ReflectionThe passengers missed the next port of call in Messina, Italy.

The ship is sailing to Piraeus, Greece, where it is will arrive today. Its sounds like everything is going well at this point. The passengers were scheduled for a 10 day cruise. 

Celebrity reportedly provided a onboard credit of $200 a cabin plus an additional $50 credit for the third and fourth passengers. 

The last time we wrote about a Celebrity cruise ship delayed in port was last December when the Celebrity Constellation suffered an engine problem in Key West

Does anyone know what type of mechanical problem the Reflection was experiencing and what type of repairs took place?

Costa Deliziosa Loses Power in Valenzia

SeaTrade Insider reports that the Costa Deliziosa cruise ship suffered a power failure and blackout in Valencia, Spain yesterday which shut down the ship's electrical systems. After a few hours, the engineers were able to restore power and essential services. However, the cruise ship will not try to sail back to Italy. Costa stated that the cruise ship will remain in port until the cause of the outage is identified and corrected. 

Costa is apparently arranging for charter flights to return the passengers to Rome. 

Costa Deliziosa Cruise ShipLate today Costa told cruise passengers scheduled to sail on a 13-night Eastern Mediterranean cruise from Civitavecchia (Rome), leaving tomorrow, that the cruise is canceled.

Of course there are thousands of people who are currently flying to Rome thinking that they will board the cruise ship, which remains in Spain.

Cruise Critic mentions that the passengers on the current, abandoned cruise will receive a 50 percent refund on the cruise fare and a 100 euros of onboard credit per passenger as compensation. A couple on the Cruise Critic message board says that for the canceled May 29th cruise, Costa offered either a 50% refund and another cruise or a full refund and 250 euro voucher each to be used before the end of the year.

Although a cruise ship going out of service unexpectedly at the last minute is a major inconvenience for the passengers, it is a real hardship for the crew members who earn tips. They will receive no income for the next two weeks.

The Deliziosa is four years old, and is owned by Carnival Corporation.

May 21 2014 Update: Members of Cruise Critic are saying that: "instead of the 21st, their departure from Savona will be on the 23rd, therefore the cruise will now be instead of 13 days only 11 days
(they will get a new itinerary later). Because of that they will get a refund of 25 % and 100 Euro bord account."

Propulsion Problems: Mis-Adventure of the Seas Limps Back to San Juan

Royal Caribbean Adventure of the SeasLast Wednesday, Royal Caribbean’s Adventure of the Seas canceled two port calls after the ship’s cruise ship' "fixipod" propulsion unit device lost oil as the ship headed to port in St. Kitts.

Royal Caribbean says that it placed oil booms around the ship to contain the leaking oil, and its engineers began addressing the problem.

Since then, cruise passengers and family members ashore have expressed concern with what happening with the ship and whether there will be a delay or changes in the itinerary of the cruise which leaves today.  

Their concerns intensified after the cruise ship lost all propulsion last night.

There have been on line discussions whether the "fixipod" will be repaired before the ship goes into dry dock on March 30th. The ship has limped back to San Juan at very low speed this morning. It looks like there have been additional issues which slowed the ship down further. At this point it looks like today's cruise may going forward (still anyone's guess) but it's less than clear how much of a delay there will be in boarding and/or sailing.

As usual, the discussion seem to be only when the ship will sail, not whether it's safe to cruise on a ship with 5 - 6 days of propulsion problems.

Cruise Critic members have expressed frustration over what they perceive as a lack of communication by Royal Caribbean. One member posted:

"They've posted NOTHING on the agent site, consumer site, their FB page, nor either the Public Relations nor regular twitter feeds, and I've asked!

And, no one knows diddly when you call...."

Fixipod Azipod On March 21, Royal Caribbean posted this one tweet:

"Adventure is sailing a modified itinerary due to a delayed departure from St. Kitts for required work on the ship's fixipod."

But nothing since then. It's surprising that a multi-billion dollar corporation which spends literally hundreds of millions a year in a big marketing campaign can't figure out how to utilize Twitter and Facebook (both are free) to communicate with their guests and the public.

I have not heard anything about whether the cruise line intends to compensate the passengers for the missed ports of call. Anyone know?

If you were on the cruise, please leave a comment or join the discussion on Facebook. If you have photos or a video of the tugs bringing the ship into port in San Juan, please send us a copy! 

March 24, 2014 Update: This is the most inept PR handling of a cruise problem I have ever seen. Read about Royal PR #FAIL: Royal Caribbean Keeps Adventure & Navigator Passengers in the Dark.

 

Photo Credit:

Top: CC-BY-SA-3.0/Matt H. Wade at Wikipedia

Bottom: Kvaerner Masa (image of Voyager of the Seas)

Celebrity Constellation Suffers Engine Problems in Key West

Cruise expert Professor Ross Klein's web site indicates that the Constellation cruise ship was forced to spend an extra day in Key West.

Professor Klein reported yesterday about a passenger's complaint that the "Constellation scheduled to leave Key West yesterday, Dec. 15 @ 5pm. Repair needed and waiting on part(s). At 8:05am, December 16, still no evidence of upcoming departure. Scheduled to be 'at sea' day on the way to Cozumel."

The repairs were needed after the Celebrity cruise ship experienced engine problems.

Cruise line spokeswoman Cynthia Martinez said that the Constellation had "technical issues" with one of its gas turbine engines during its departure from Key West on Sunday afternoon.

The Key West Citizen indicated that the ship's departure was delayed until 10 p.m. Monday while crews made repairs. The ship carries more than 2,160 passengers.

The newspaper explained that because of the mechanical delay, and the time and speed needed, Constellation was unable to make its scheduled port of call into Cozumel, Mexico, on Tuesday. Instead, it will call on Nassau, Bahamas, on Wednesday. 

The Key West newspaper characterized the Celebrity Constellation as an aging member of the Celebrity fleet. It made its initial cruise in May 2002.

Celebrity Constellation Cruise Ship

Photo Credit: Wikipedia / Megadri

Allure of the Seas Finally Scheduled for Dry Dock

Allure of the SeasRoyal Caribbean's Allure of the Seas, the largest cruise ship in the world, will enter dry dock in the Bahamas in February 2014 to undergo repairs to its propulsion system.

The decision was finally announced after the cruise line had been under criticism for not disclosing the Allure was unable to cruise any faster than around 17 knots rather than its top of over 22 knots. 

Several newspapers are saying that the cruise ship had a problem with one of its three propulsion "pods." The ship has been arriving late and leaving early from its ports of call and cancelling some excursions.

The Allure will undergo repairs during the week of Feb. 24, 2014. The cruise scheduled for that week will be cancelled and the cruise fare refunded. 

 

Dry Dock Cure for Allure of the Seas?

Tom Stieghorst of Travel Weekly reports that Royal Caribbean may send the Allure of the Seas, which has been plagued by problems with its propulsion system, to an early drydock in order to fix the problem.

The article says the scheduled drydock is not until in 2015, but the cruise line may take the giant ship out of service earlier.

Travel Weekly quotes cruise chairman Richard Rain as the source of the information. 

Allure of the SeasRoyal Caribbean has been criticized for not being transparent in telling the public of the problem before cruising. Passengers aboard the Allure began noticing that the cruise ship was shortening its stay in Nassau and then arriving late in St. Thomas. Some excursions have been cancelled.

USA TODAY also weighs in on the issue with its article "World's Largest Cruise Ship May Need Repairs." The newspaper explains that the Allure is just the latest in a series of ships that have experienced problems with pod propulsion systems. Three months ago, sister cruise line Celebrity Cruises' Millennium suffered a pod problem resulting in the cancellation of several cruises. 

We have been contacted by cruisers who are booked on the Allure over the next several months, wondering whether the propulsion problems will be fixed by the time of their cruise.  

This news will create only more speculation and worry, as it now seems probable that the Allure will be taken out of service for a week or two sometime in the next few months. Exactly when is anyone's guess.   

 

Photo Credit:  Wikipedia (Daniel Christensen)

Royal Caribbean's Allure of the Seas: "Full Speed Ahead?"

A reader of Cruise Law News sent us a humorous tweet from Royal Caribbean. The problem is that the cruise line didn't intend it to be funny.

Royal Caribbean tweeted a photograph of the Allure of the Seas (below left) with the caption "Full speed ahead."

Of course everyone following cruise news knows that the Allure of the Seas is experiencing a problem with its propulsion system which we have written about a couple of times. Read here and here.

Allure of the Seas Propulsion ProblemsThere is currently a debate in the cruise community between those die-hard cruise supporters who think the propulsion problems are a lot to do about nothing and those cruisers who are annoyed that their expensive cruise vacations involve leaving some cruise ports early and arriving late at others and missing some excursions in the process.  

I won't jump into that argument except to say that the cruise line is not helping its reputation by keeping its usually loyal-to-Royal customers in the dark.

I'm not the first to comment on the "full speed ahead" caption showing the Allure tearing up the waves.

Others on Twitter have had their fun.

@MartinosCafe tweeted: "@Royal Caribbean Is that your way of telling us the ship is fixed?"

And @linerlovers tweeted: "I wish they WERE at full speed!"

Have a thought? Please leave a comment below, or join the discussion on our Facebook page

Comment from a Reader: Allure of the Seas Propulsion Problem - What is Royal Caribbean Hiding?

Every so often we will publish a comment from a reader of Cruise Law News about an issue we are discussing on this blog.  This morning we received the comment below from a reader about the propulsion problem on the Allure of the Seas.

Quite often, the problems with the cruise industry's poor image is not so much that things go wrong on the high seas, but that the cruise lines are not transparent when go amiss. When a major newspaper like USA TODAY or a major online cruise site like Cruise Critic breaks a story about a problem, it creates a perception that the cruise lines are being sneaky and are more interested in covering up a Allure of the Seasproblem than fixing it.

Our reader's comments are below:

"What really bothers me about this is that Royal Caribbean is keeping silent on this issue instead of informing it's passengers about the problem. Haven't they learned anything from the problems that Carnival faced by not keeping their passengers informed?

I thought it was interesting that I called my travel agent and she was not aware of the problem but said that she would call the company. While I waited for her to call me back I called RCCL's customer service line to ask about the propulsion problem. The operator hemmed and hawed but wouldn't give me a straight answer. She even tried to tell me that there was a small problem and it had been fixed. When I told her that I knew about the problem and that it hadn't been fixed she said she needed to call her supervisor. I never did get a straight answer out of either of them. I, as a customer think that I have a right to know what is RCCL hiding? I think the media should be asking this of Adam. And is the ship actually safe to be sailing?"

Have a thought? Please leave a comment below, or join the discussion on our Facebook page.

 

Photo Credit: Wikipedia (Daniel Christensen)

Propulsion Problems Plague Allure of the Seas

Over the past six weeks, we have received emails from Royal Caribbean crew members saying that the Allure of the Seas has suffered propulsion problems. The crew members have been told by their supervisors to tell the cruise passengers that nothing is wrong.

Well this evening the story broke on Cruise Critic that Royal Caribbean Allure of the Seas Suffers Propulsion Issues.

According to Cruise Critic, Royal Caribbean has admitted that it has experienced a significant reduction in the cruise ship's speed which has caused delays and shortened calls during its cruises. A Royal Allure of the Seas Cruise ShipCaribbean spokesperson said:

"Allure of the Seas currently has a small restriction on her top speed. All equipment is fully operational, and there is no impact on the maneuverability of the ship or on the safety of our guests and crew."

A Cruise Critic member said: "When we were checking in the day before, they handed us a sheet of paper indicating that the Nassau short stay will now be shorter by one hour, on top of a delayed arrival in St. Thomas two days later. The reason stated was technical issues with the ship's top speed. I was also told while on board that they want to slow down a bit to save fuel."

The cruise line changed recent itineraries by shortening stays in Nassau by one hour and St. Thomas  by three hours. The Royal Caribbean spokesperson told Cruise Critic:

"I won't be able to provide you with additional details. But yes, the plan is to get Allure back up to top speed."

Can you imagine owning the world's largest and most expensive cruise ship that already has problems maintaining the speed advertised when sold? 

Are you a crew member or have you sailed recently on the Allure of the Seas? Do you have information about the propulsion issues?  Please leave a comment below or join the discussion on our Facebook page.

 

Photo Credit:  Wikipedia (Zache)