Coast Guard Medevacs Passengers from Carnival Magic, Carnival Ecstasy, Celebrity Reflection and Norwegian Breakaway

Cruise Ship MedevacThe U.S. Coast Guard was busy on Thursday and Friday with four medevacs of ill cruise ship passengers off of the coast of Florida, North Carolina and Puerto Rico. 

The Coast Guard first provided an emergency airlift on Thursday morning to a 47-year-old male passenger from the Celebrity Reflection, to a hospital in San Juan Puerto Rico.

The Celebrity cruise ship was about 35 miles north of Puerto Rico, en route from St. Kitts to Miami, when the crew requested Coast Guard assistance in transporting the man who was described as being in "medical distress" to a local hospital.

On Friday, the Coast Guard reportedly medevaced a 53-year-old woman from the Carnival Ecstasy which was approximately 150 miles east of Port Canaveral. The crew of the Ecstasy contacted the Coast Guard at around 10:43 a.m., stating that a passenger was experiencing chest pain.

The Coast Guard station in Clearwater dispatched a MH-60 Jayhawk helicopter to the Carnival cruise ship. The helicopter arrived at the Ecstasy aroung at 2:30 p.m., hoisted the cruise passenger and a ship nurse, and transported them to Halifax Memorial Hospital in Daytona at around 4:45 p.m. A video of the rescue is below at the middle.

Also on Friday, the Coast Guard station in Miami deployed a MH-65 Dolphin helicopter which hoisted a 41-year-old passenger man from the Carnival Magic which was about 100 miles southwest of Key West.

The man was experiencing chest pains and was flown to the Miami-based air station, where EMS personnel drove him to Jackson Memorial Hospital. A video of the medevac is at the bottom.

A family member left a message on the Defense Video and Imagery Services (DVIDS) webpage stating:

So thankful for your service . My son-in-law is going to be fine. They put a stint in and we should be able to bring him home to North Carolina soon. God is Good !! Our prayers were answered. May God bless each of you for your service and for getting him where he needed to be to get help. Our family is grateful for all you did.

A third medevac also took place on Friday afternoon. The Coast Guard medevaced a 60 year-old man from a cruise ship off the coast of North Carolina after the crew reported that he was experiencing kidney failure.

The Coast Guard station in Elizabeth City launched an MH-60 Jayhawk helicopter and a C-130 Super Hercules aircraft which arrived at the Norwegian Breakaway, around 120 miles southeast of Wilmington. The helicopter crew hoisted the man to the helicopter and transported him to the New Hanover Regional Medical Center in Wilmington for treatment. 

There is no reported inforrmation regarding the status of this NCL passenger or the other passengers who were medevaed for emergency medical treatment ashore from the Carnival Ecstasy or the Celebrity Reflection.  

The costs involved in U.S. Coast Guard medevacs are paid by the U.S. government. 

Another cruise ship medevac took place on Friday after a 66 year old woman fell and broke both of her legs on the P&O Pacific Jewel off the north-east coast of Australia (Queensland).

 Have a comment? Please leave one below or join the discussion on our Facebook page

Video credit: 

Top - 7News Australia.

Middle - Carnival Magic - U.S. Coast Guard District 7 via DVIDS.

Bottom - Carnival Ecstasy - Petty Officer 1st Class Luke Clayton, U.S. Coast Guard District 7 PADET Jacksonville via DVIDS. 

 

  

  

Cruise Mystery Involving the Carnival Magic in Roatan?

Roatan Honduras Carnival CruiseI received the following four messages from passengers on the Carnival Magic who all reported that several people apparently did not return to the Carnival ship in Roatan at the end of last week. The Magic reportedly used its spot lights to shine into the beach and surrounding areas for the passengers who went ashore.     

  • "Were just back from Carnival Magic. Our ship was docked in front of Carnival Breeze. In Roatan we (both ships) didn't leave port until 10:00 p.m. We were supposed to leave at 6:00 p.m. Our ship had their ships spot light in Mahogany Bay waters looking for someone or something. Flash lights all over the beach area and island area in the port by people looking for something or someone. We asked several security people and crew on board afterwards, and no one would tell us what happened and said they either didn't know or can't talk about it. That night the Captain indicated they were waiting for clearance from the Honduran officials. We've never had to wait for clearance on the 7 other times we've been there, especially too because they own the port area."
  • "Hello. I recently returned from a cruise on Carnival Magic. On the 8th we were delayed nearly six hours in Roatan. None of the employees would tell us why. Also we were blocking the Carnival Breeze so they too were delayed. Around the time we were suppose to debark they announced the names of four people who had yet to board. Everyone on both cruises are dying to know what the cause of this massive delay was." 
  • "Aboard Carnival Magic, and four passengers did not return to ship last night in Roatan. We watched searchers combing through the port area, boats with spotlights, and the ship using the big searchlight. Magic and Breeze were delayed by about five hours in their departures. Never saw anyone brought back aboard. Everyone was very tight lipped. Breeze was berthed behind us so they could not leave till we did. They called the names repeatedly onboard, and we watched them methodically searching the whole port area and surrounding waters. I hope they were just laid up drunk somewhere, but someone suggested that maybe it was an intentional disappearance." 
  • I would like to know where I can find out what really happened in Honduras March 8th when the Carnival Magic was at port until 10:30 p.m. looking for 4 missing passengers.

There is no indication that the passengers met with foul play of any kind, although it appears unusual for this to occur.

In the past several years, there have been several reports of passengers "disappearing" in cruise ports from time to time, primarily in Jamaica, although these instances have been intentional in nature.  The passengers inevitably were "found" and had apparently taken an extended vacation.  

Does anyone have reliable information regarding what, if anything, happened in Roatan last week? 

Have a thought? Please leave a comment below or join the discussion on our Facebook page. 

Photo credit: Roatan booth at Seatrade Miami 2014 - Jim Walker 

11 Year Old Girl Sexually Assaulted on Disney Magic Cruise Ship

Juan Manuel Palma Ortega / Disney Wonder Sexual Assault MinorWSVN Channel 7 reports that a 31 year old man was arrested for allegedly molesting  an 11-year-old girl aboard a Disney cruise ship which sailed last week from the port of Miami.

The news channel says that the man is from Honduras and he allegedly fondled the little girl on board the Disney Magic, which sailed from Port Miami on December 18, 2015. The stations says that "while on the ship, the girl told her parents that a man, later identified as 31-year-old Juan Manuel Palma Ortega, fondled her three times."

The Magic returned to the port of Miami yesterday.

The station further reports that "Miami-Dade police detained Palma Ortega back at Port Miami, where he allegedly confessed to the crime. He was charged with three counts of lewd and lascivious molestation of a minor and is being held without bond."  

His mug shot is to the left.

The news article does not state whether he is a crew member or not. His Facebook page states that from Tegucigalpa, Honduras where many crew members are from. However, there is no information confirming this yet.

This latest alleged crime should serve to remind the public that sexual assault of minors do occur on cruise ships, even on those cruise ships which cater to families.

Last year, a Disney employee, age 36, of Jakarta Indonesia (photo below right), employed as a cabin attendant on the Disney Dream, molested a girl during a family cruise. He befriended the family during the cruise and assaulted the 13 year old girl on the last morning of the cruise. We are representing the family of the child.  The Port Canaveral Police department arrested the Disney cruise employee. He was Disney Pervert Cruise Shipsentenced earlier this year to 70 months in jail.  You can read about that case here.

Disney refused to timely report a similar incident when a 33 year old Disney waiter molested an 11 year old girl on the Disney Dream. Although the incident occurred while the cruise ship was in port in Port Canaveral, Disney sailed the cruise ship to the Bahamas in what appeared to be an attempt to aid the crew member in escaping justice. The Bahamas, as expected, refused to arrest the molester and Disney then flew the crew member back to his home country, India. WKMG covered the disturbing story. You can see photos of the incident here and read our account of the crime here.

Florida is the only state which gives jurisdiction to state police agencies to arrest foreign crew members or passengers who commit sexual crimes in international waters and provides jurisdiction to state prosecutors to criminally charge these perverts. Typically other states must rely on the FBI and federal prosecutors who do a terrible job investigating crimes at sea,  

Photo Credit: Top: Miami-Dade County Police via WSVN; Bottom FOX 35.

Coast Guard Medevacs Injured Passenger From Disney Magic

The U.S. Coast Guard medevaced a passenger to Charleston, South Carolina yesterday. 

The Coast Guard said in a news release says that the passenger suffered a hip and leg injury while sailing aboard the Disney Magic cruise ship.

A helicopter was dispatched to the ship and the passenger was hoisted aboard.

The 29-year-old passenger is reportedly in stable condition at the Medical University of South Carolina. 

The video from Defense Video & Imagery Distribution is below: 

 

Coast Guard Medevacs Passenger from Carnival Magic

The Defense Imagery and Video System reports that the U.S. Coast Guard rescued a 51-year-old woman off a Carnival cruise ship approximately 184 miles offshore of Galveston late Saturday night. 

The Houston-Galveston Coast Guard station received a call at approximately 9 P.M. on Saturday from the medical staff aboard the Carnival Magic, reporting that a 51-year-old female passenger was experiencing respiratory problems and requested a medical evacuation.

The Coast Guard station dispatched a helicopter to medevac the passenger and an aircraft to assist in the operation. 

The helicopter crew arrived on scene and hoisted the woman and a Carnival Magic nurse aboard the helicopter and transported them to the Scholes Airport in Galveston.   

 

Carnival Magic Returns to Galveston - "#EbolaCruise" Scare Over?

This morning the Carnival Magic returned to the U.S. as the sun arose over the sleepy little town of Galveston.  

The Texas Presbyterian Hospital worker who handled Ebola-infected Thomas Duncan samples disembarked the ship after attempts to fly her back to the states from Roatan failed. As the Magic headed back from Mexico, a helicopter arrived courtesy of the U.S. Centers for Disease Control and Prevention (CDC) to pick up her blood samples to make certain that she was not infected with the Pier 23 Galveston Carnival Magicdeadly disease. 

Ms. Clueless-Cruising-Ebola-Handling-Healthcare-Worker is probably the most hated cruise passenger in the world right now after a boat load of fun seeking cruisers had to miss two ports of call and endure wild speculation whether they all could become infected during what Twitter was calling the #EbolaCruise

Carnival is telling everyone that the healthcare worker was at low risk of becoming infected because the virus is difficult to contract and she was already at day 19 of the 21 day incubation period. But this is a cruise line which refuses to consider issuing a refund to a passenger who discloses that they may have come into contact with Ebola. And this begs the question why Ms. Typhoid-Mary-Cruiser was on the cruise during the incubation period of such a deadly disease in the first place,

Carnival didn't bother to have an Ebola health questionnaire in place to screen the worker from the cruise ship (assuming it would be answered honestly) , a major faux pas from a cruise line still stinging from the Triumph "poop cruise" and Concordia "crash cruise" blunders.

Carnival also invented a new phrase during the #EbolaCruise scare - "self quarantine."  I would have loved to have seen the Cruise Director's face when the CDC informed the Carnival ship that the Texas Presbyterian Hospital worker was aboard. I wonder where they found her? On the Lido deck by the pool? In a jacuzzi with a pina colada in her hand? Loading her plate at the buffet?

Carnival assures us that she had "self quarantined" herself in her cabin. B.S. I say. The cruise line tried to get her the hell off of the ship and into a waiting jet in Roatan until Honduras government officials nixed the emergency flight.

I wonder whether Carnival insisted that she use a red bio-hazard bag when she emptied her bowels and bladder during the cruise? Or did she just use the cabin bathroom and her feces and urine were dumped untreated at sea by Carnival with everyone else's raw sewage?  Oysters-Ebola anyone?

There is a joke circulating on the internet that the first symptom an Ebola patient suffers from is an uncontrollable urge to go on a cruise.

Carnival was not going to let this lady wander around the decks for no other reason than drunk angry passengers might have thrown her overboard.  

 

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Photo Credit: Galveston.com Pier 23 Web Cam

Texas Hospital Worker Who Handled Ebola Samples is on the Carnival Magic

ABC News reports that a Dallas health care worker who handled clinical specimens from Ebola-infected Thomas Duncan is on a Caribbean cruise aboard the Carnival Magic.

The cruise line says that the female worker is allegedly being "self-quarantined" and is being monitored for signs of infection. She apparently has no symptoms yet. 

She departed on a cruise ship from Galveston, Texas, on October 12th was out of the country before being notified of active monitoring required by the Centers for Disease Control and Prevention (CDC). She works at the Texas Health Presbyterian Hospital, which treated Mr. Duncan (who died) where nurses Carnival MagicNina Pham and Amber Vinson tested positive for Ebola.

The hospital is being roundly criticized for having sloppy and irresponsible procedures to respond to an Ebola patient.

Carnival released a statement, saying:

"We are in close contact with the CDC and at this time it has been determined that the appropriate course of action is to simply keep the guest in isolation on board." 

But there is a dispute whether Carnival had any choice but to keep the worker on the cruise ship. 

Belize (the port of call yesterday) banned the passenger and her traveling partner from entering the country. The ship has already stopped in Mahogany Bay, Honduras on Wednesday and is scheduled to sail on to Cozumel. 

A newspaper in Belize contains dramatic information indicating that the Prime Minister in Belize denied entry into Belize for the "stricken U.S. nationals to be air lifted to the U.S.A. for treatment." 

A news reporter in Belize quotes on her Facebook page an official source in Belize that after talks were concluded between Belize and the US State Department officials, Belize will not be permitting access of the Dallas hospital worker into the country to fly back to the states. 

So it seems unlikely that this case simply involves a situation where the woman is simply "self quarantining" as Carnival suggests. It appears more likely that efforts were unsuccessfully made to get her off of the cruise ship. 

Carnival Cruise EbolaThe cruise lines need to institute a protocol where they simply ask all passengers whether they have worked around an Ebola patient in the last three weeks. The cruise lines should prohibit them from cruising and refund their cruise fare. 

I have written about Ebola and the safety of the cruising public issue last week: Ebola on the High Seas: Should Cruise Passengers Worry About Becoming Infected?

Update: Carnival sent me a statement this morning which you can read here.  Meanwhile, Mexico bars the cruise ship from disembarking passengers.  Over two weeks ago, I was tweeting and asking why the Cruise Line International Association (CLIA) had not issued Ebola-specific protocols. 

ABC News reports that the reaction on the Carnival cruise ships ranges from passengers being completely unfazed sitting by the pool to others being panicked and crying. The news accounts includes a photograph taken by cruise passenger Jeremy Malone who "saw 30 to 40 crew members with buckets of disinfectant who were lined up on along his hallway as they prepared to clean the ship . . . " It looks like these poor crew members not in protective suits were completely unprepared if this was really Ebola.

Carnival Cruise Ebola Scare

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Update: Cruise Industry is Completely Unprepared for Ebola Outbreak

Photo Credit: Wikipedia / Thomas Doerfer Creative Commons 3.0 (top); Jeremy Malone via ABC News (bottom) 

Royal PR #FAIL: Royal Caribbean Keeps Adventure & Navigator Passengers in the Dark

This weekend saw the epic failure of Royal Caribbean's corporate communications department after two of its cruise ships, the Adventure of the Seas and the Navigator of the Seas, encountered difficulties returning to their respective ports. 

The Adventure of the Seas encountered propulsion problems last week and, eventually, a total failure on Saturday night, after the cruise ship's "fixipod" leaked oil and the ship lost propulsion. The ship limped back to San Juan on Sunday with great uncertainty whether it could possibly be repaired in time for it to sail. The ship is scheduled for a drydock at the end of the month, but it appears that Royal Caribbean decided to try and do a quick-fix of the damaged "fixipod" and squeeze in one more cruise to avoid having to refund their several thousands of passengers millions of dollars in refunds. Families Port of Galveston - Navigator of the Seas - Oil Spillwho had flown to San Juan to board the Adventure were not told of the propulsion issues and found themselves standing in a long line in the hot sun while the cruise line's public relations department said nothing. As of this morning (Monday), the ship has still not sailed.

While the Adventure of the Seas saga was unfolding, the Navigator of the Seas was delayed returning to port by an oil spill caused by a collision between a ship and a barge. Families who had driven and flown into Houston to make the cruise where not advised of the oil spill or the delay embarking the ship while the Royal Caribbean department remained quite. Meanwhile the Carnival PR department was routinely posting updates on Twitter and Facebook about the problem which its ship, the Magic, faced with the oil spill. Carnival maintained a centralized "Frequently Asked Questions (FAQ)" on its website.  It timely notified its guests that the cruise aboard the Carnival Magic would be delayed until Monday and that they should locate a hotel and get a good night's sleep. 

By early Sunday afternoon, the Royal Caribbean passengers began openly complaining on Twitter and Facebook about the cruise line's refusal to keep them up to date. A public relations nightmare was unfolding.

Numerous passengers and family members began bitterly complaining that Royal Caribbean was not notifying them via email, test messaging or telephone, and the cruise line was not utilizing its Twitter or Facebook feeds. Royal Caribbean has a public relations account of Twitter, called @RoyalCaribPR, San Juan Long Lines Adventure of the Seasbut it had remained silent for the psst 48 hours. People calling the cruise line were placed on hold, or the service representatives didn't know what was going on. It was as if the entire customer relations department has outsourced to a distant village in India. 

The passengers in San Juan were congregating in long lines in the hot son without water or food (photo left, via @_DanielnPearson). There was reportedly a single restroom with long lines. People were suffering, particularly the elderly. One passenger sent me a photo of the long lines via Twitter. 

One passenger commented on Cruise Critic that Royal Caribbean "is refusing water and people are leaving in ambulances." Some passengers reportedly collapsed due to the heat and lack of water. And @It'sYourWorld tweeted a photo (photo below right) of a San Juan ambulance which arrived at the port to attend to one of the passenger trying to board the ship.  

Meanwhile, Royal Caribbean's Facebook page said nothing about either the Adventure or the Navigator. While people began demanding an update on Twitter, Royal Caribbean posted a photograph of a beautiful tropical port of call (photo bottom left). At a time of crisis with customers begging for information, Royal Caribbean was clueless. It was trying to sell cruises with images of paradise when people in the sun needed water. 

As the afternoon dragged on into the evening and night, the passenger attempting to board these Royal Caribbean ships were kept in the dark. When Royal Caribbean finally began to tweet, its tweets were meaningless. One tweet it made over and over said: " We will provide more information . . . as information is available." 

Hundreds of passengers and the usual "Loyal-to-Royal" cruise fans began tweeting every few seconds. Of the hundreds of tweets, here are a few.

A cruise social media expert said: 'Hey @CCLSupport any way you can help out @RoyalCaribbean on their updates? They don't seem to be taking your lead :)"  He added another tweet: "@RoyalCaribbean's last tweet was promo for Ibiza & @RoyalCaribPR's last tweet was Friday. #FAIL"

A woman concerned for her elderly parents tweeted: "@RoyalCaribbean when can incoming guests check luggage? Senior parents (one disabled) have been up since 4am. They are exhausted."

Another woman from Texas tweeted: "My mom received no email or call updates. Found all the update info on Twitter. Pathetic!"

A man from Ohio tweeted: "@RoyalCaribbean why are your offices closed when you have 1000s of passengers waiting for information about boarding the Navigator of Seas?"

A cruise fan from Denver tweeted: "@RoyalCaribbean I understand the oil spill is out of your control but do you know how to use technology to communicate with your passengers?"

He added: "@RoyalCaribbean = confusion."

A member of Cruise Critic left this comment:

" . . . I am appalled by the lack of communication. Problems happen, (like busted ships and oil spills) but this is a problem that they knew they would have today given that it started Wednesday. There absolutely should have been a corporate plan in place to communicate with extra staff at port (3 days to fly staff from MIA to SJ is plenty of time) even if the only thing they would be able to communicate was that they don't know anything yet. Despite what anyone thinks, in corporate America today if you are Ambulance Stressed and Exhausted Cruise Passengers - San Juannot ahead of the news cycle you are behind...tweets, FB etc are required, and certainly emails, phone calls, texts, to passengers sailing are required, not 'optional.'

If as reported, no water or accommodations for elderly and special needs passengers were made while waiting to board; that's another major failure given the huge amount of time the company had to prepare for what they knew would be a problem. A hotel ballroom and shuttle could have been arranged cheaply.

This is completely unacceptable and another huge black eye for the Royal and the cruise industry."

You can read the Cruise Critic comments here.

Throughout Sunday afternoon, we received emails and comments on our blog and Facebook page asking for basic information about these two Royal Caribbean cruises from passengers at the ports, travel agents and concerned family members at home. A cruise line has a major PR problem when guests and travel agents are ignored and have to seek information from a maritime lawyer rather than a cruise representative. We directed a number of people calling us to the Carnival updates about the Galveston situation and also sent the link to the webcam at the port of Galveston so that they could see when the Navigator finally arrived in port (photo top right).

It still remains uncertain whether the Adventure of the Seas will sail today. The Royal Caribbean PR Twitter feed @RoyalCaribPR remains silent. The Royal Caribbean main Twitter page @RoyalCaribbean has offered no updates for 14 hours. The page claims that it offers "inspiration and information from the official sponsor of WOW. Living the #cruiselife 24/7." Hardly.

The problem here is that cruise lines like Royal Caribbean try and squeeze their ships (and employees) to make every dime possible.  It could have decided to take its crippled Adventure of the Seas out of service a week early for dry-dock but instead loaded the new round of passengers aboard to avoid paying a hotel for the night or refunds for the missed cruise. 

This is not Royal Caribbean's first PR blunder in San Juan. In August 2011 as a hurricane headed to the island, Royal Caribbean Serenade of the Seas sailed 6 hours early. But Royal Caribbean did not contact its guests via the emergency contact information about the new itinerary.  It didn't provide the passengers, who arrived in San Juan to find that the ship had left, with hotel rooms. It abandoned its guests in the middle of a hurricane and didn't bother to tell them.

Super cruise fan Carolyn Spencer Brown, editor of Cruise Critic, expressed outrage in her blog Bad Royal Caribbean Fantasy VacationsWeather Blunder: A Lesson in Cruise Crisis Control? "This takes my breath away. And it’s not about the fact that it didn’t offer to pay for hotels and flights . . . . It’s about dropping the ball in a risky situation. Clearly, I’m not the only one who is shocked at Royal Caribbean’s lack of responsibility to its customers. On Cruise Critic’s forums, its blog, and its Facebook page, travelers are incredulous." 

One of the continuing criticisms of the cruise industry is that it may be skilled at marketing fantasy images of idyllic cruise vacations but it is not prepared when disaster strikes one of its increasingly gigantic cruise ships. It's clear that Royal Caribbean has not invested into the infrastructure of its crisis management department and developed policies and procedures to effectively communicate meaningful information in real time. If Royal Caribbean can't handle a weekend when two cruise ships are delayed, one for an oil slick and another for a known propulsion issue, do you think that it can communicate effectively when a fire strands either the Oasis or the Allure on the high seas in rough weather or, God forbid, a huge ship sinks at sea? 

Cruise Critic Rips Off Cruise Law Article

Two and a half days ago, a cruise passenger on the Carnival Magic emailed us and told us that: (1) the ship was delayed returning to Galveston by fog (2) a fire had apparently broken out on deck 11 causing smoke and ending up with the hallways drenched with water, and (3) a Coast Guard helicopter medevaced an ill passenger from the cruise ship.

The email from the Carnival passenger came to me early Sunday morning shortly after 7:30 AM as the ship waited for the flog to lift and I waited for my first cup of coffee. We emailed Carnival for confirming information, and then published our article around 1:00 P.M. We included Carnival's comments that a fire allegedly didn't break out and that the smoke was caused, as Carnival says, by an "overheated electrical component." Carnival also confirmed the Coast Guard helicopter medevac.

We have heard Carnival public relation tweets before that electrical fires causing smoke were not really fires

Cruise Critic - Cruise Industry ShillYou can read our article here: Fire, Fog & Medevac Mar Cruise Aboard Carnival Magic.

Today, two days after we published our article, Cruise Critic published an article entitled: Smoke Scare Onboard Carnival Cruise Ship. The Cruise Critic article discussed the smoke versus fire issue and mentioned that a cruise passenger was medevaced Saturday afternoon and fog caused a delay in the ship getting back to Galveston.

The Cruise Critic article relied on information we released (and spun the story in favor of Carnival) without any credit for the story to us. 

It is the norm in reporting and the world of social media to acknowledge sources of information. For example, when the Daily Mail in the U.K. (one of the most widely-read internet newspapers in the world) writes a cruise story which we break, it will cite us and link to us. You may think that the Daily Mail is sensational, but linking to sources is what reputable, professionals do. For example, read this Daily Mail article based on information in our blog which we broke after a cruise passenger emailed us. 

One thing that we take seriously here at Cruise Law News is being 100% accurate and transparent in crediting the right people and organizations responsible for breaking news stories. None of our stories ever go out without a credit. It does not matter if it's our rival law firms. If someone had a big verdict against a Miami-based cruise line, we report it. We name the lawyer and include a photograph. No other law firm does that.

If Cruise Critic, USA Today's CruiseLog, Cruise Currents, CruiseMates or who-know-who breaks a story, we will of course name them and provide a link to their site.

Cruise Critic is a site we have openly acknowledged is the number one blog covering the cruise industry. I have also published rankings showing Cruise Critic is the number one blog covering cruising. 

But it is also a dishonest organization, in my opinion.

Owned by the Expedia travel company, Cruise Critic is often seen as a cheerleader for the cruise lines. We have criticized it for deleting comments on its message boards and censoring members who write about events embarrassing to the cruise industry. It heavily moderates its message boards. It's the first to write a puff piece for the cruise lines when they need some good news. It's also known for being a shill for the cruise lines.

Many people criticize us for writing about negative cruise stories and having a vendetta against Carnival and Royal Caribbean. You may not like our opinions. Readers should take our articles with a grain of salt. After all, our motto here is "everything the cruise lines don't want you to know."  We are often on television, cable news, radio and in newspapers sending our view of cruising out into the stratosphere. We know it is irritating to the hard core cruise fans.

You can disagree and criticize us for our opinions, but you cannot ever fault us for being anything other than honest in crediting the sources of our stories.

Cruise Critic, on the other hand, is not transparent. It takes credit for other's information. It can be a shill all it wants. But it should not take credit when it is not due.

I suppose, from that perspective, it is the perfect publication to cover the far-from-transparent cruise industry. 

Fire, Fog & Medevac Mar Cruise Aboard Carnival Magic

Carnival Magic MedevacThis morning at 7:39 AM, I received the following information from a passenger on the Carnival Magic returning to port in Galveston:

"We sit outside the harbor in the fog this morning. Last night the coast guard had to airlift a passenger for medical reasons and yesterday morning we had a fire. Deck 11 forward. The crew says it was not a fire but hot electrical. Smoke was coming down to other decks, there is water and wet floors up there so they can call it what they want . . . Pic of the chopper attached."

We are also told Carnival had fans and machines out on deck 11 and there was standing water in the halls. One passenger said "it might have just been a hot circuit but they sure used a lot of water, which made no sense on electrical."

Passengers are now disembarking from the cruise ship.

Does anyone on this cruise have information, photos or video to share?

Please leave a comment below, or join the discussion on our Facebook page.

Carnival's response:

"On Saturday morning aboard the Carnival Magic, there was a smell of smoke reported along a guest corridor. The issue was identified as an overheated electrical component within an air conditioning vent located within a guest stateroom. There was no fire. The issue has since been fixed. Guests were kept apprised of the situation with announcements over the ship’s public address system and shipboard staff were positioned in the area where the smoke was reported to advise guests and answer any questions.

Additionally, on Saturday afternoon, the ship rendezvoused with a U.S. Coast Guard helicopter to airlift a guest in need of immediate medical attention. The guest was taken to a shoreside medical facility for further treatment.

Carnival Magic was on a seven-day cruise to the Caribbean that returned to its home port of Galveston earlier this morning."

Coast Guard Medevacs Pregnant Cruise Passenger From Disney Magic

News sources are reporting that the U.S. Coast Guard rescued a woman "experiencing pregnancy issues" on a Disney cruise ship approximately 180 miles from Galveston coast early today. 

A Coast Guard helicopter crew medevaced the 31 year old woman from the Disney Magic cruise ship and flew her to the University of Texas Medical Branch in Galveston. The captain of the ship requested the medevac late yesterday Friday night.

Disney reportedly said passengers cannot sail on a ship if they are more than 24 weeks pregnant.

This is the second cruise passenger medevaced from a cruise ship today.  Earlier this morning a helicopter rescued a passenger from a Princess cruise ship off of the coast of Australia. 

The U.S. Coast Guard video of the Disney medevac is below:

Drugs & Wild Sex on the Kid Friendly Disney Magic?

Disney Cruise Ship - Crew - Cocaine - SexPeople Magazine in the U.K. is publishing photographs of what it is describing as crew members snorting cocaine in their cabins. The photographs are part of an investigation into drug use aboard the Disney Magic cruise ship after a "whistleblower" reported widespread us of coke by crew members. People Magazine writes:

"Up on deck families were frolicking with Mickey Mouse on a Disney sunshine cruise.

But down below members of their crew were enjoy themselves in a different way – snorting white ­powder in their cabins.

Entertainers who delight young kiddies and their parents, ­restaurant waiters and show ­dancers hoovered up what ­appeared to be cocaine.

And they even used their Disney staff ID cards to chop up lines."  

A Disney crew member also claimed that "wild parties and casual sex were the norm" for the Disney Magic crew. According to the crew-member-turned-informant:

“It’s all very family-friendly. On deck, you have people in Mickey Mouse and Donald Duck outfits Disney Cruise Ship - Drugs - Sexperforming tricks. But downstairs, staff are sniffing coke. So many people are doing it, it’s an open secret. People even do it during their shift. Staff work very long hours and it’s their only release.

We’d go to whorehouses when we were docked.

Or if we were at sea we would have wild parties in the ­cabins. You’d just lock the door and a few people would be sniffing ­almost straight away. Crew would all be sleeping with each other too. Girls never said no when they were high – it was wild."

People Magazine also discussed the  highly controversial case of Disney youth counselor Rebecca Coriam who vanished from the Disney Wonder under mysterious circumstances. Disney is staying mum about what really happened to young Ms. Coriam.  The "investigation" by a single policeman in the Bahamas, where Disney registered its cruise ships to avoid taxes and strict safety regulations of the U.K. and U.S., is a joke.

The Mirror magazine in the U.K. picked up on the cocaine / sex story and published several additional photographs of crew members snorting blow which you can see here.

Disney Cruise Ship - Drugs - Snow White Snorting Coke?Disney says that it has a strict anti-drug program and it runs sniffer dogs through the crew quarters.

Some readers and many cruise fans may write the story off as sensationalistic.  But my thought is that it's a real insight into the hard partying life of the crew who cruise passengers entrust with their children.

Are Mickey Mouse, Donald Duck, and Snow White high while entertaining your kids?

It's something that cruise passengers don't want to think about. 

 

 

Photo / art credit:

Top, middle: People Magazine U.K. / Mirror U.K. 

Bottom:  Cheezburger

Carnival Cruise Crewmember Goes Overboard - Did He Slip or Jump?

There are conflicting reports regarding why a Carnival cruise employee ended up overboard yesterday about a 100 miles south of Galveston. The crewmember was employed on the Carnival Magic cruise ship and went overboard while the cruise ship was underway around 10:30 PM Saturday night. The ship called the U.S. Coast Guard, but the ship's crew rescued the crewman before the Coast Guard could arrive. 

A news station in Galveston was on of the first to report on the overboard situation. The station indicates that the cruise line indicated that the employee was working on the deck when he slipped over the railing. Other news sources indicate that he was wearing a life vest when he fell.  If these accounts are correct, my speculation is that perhaps the crewmember was working for some reason Carnival Magic Cruise Ship - Man Overboard - Crewmemberon or near the railing and had not properly attached his safety harness.      

Subsequent accounts, however, suggest that the crewmember "jumped."  A second news source in Galveston quotes the cruise line saying that at about 10:53 p.m. on Saturday, the crewmember “was witnessed jumping overboard.” 

In over 25 years of practicing maritime law, I have never heard a cruise line admit that a crewmember or passenger went overboard due to an accident or foul play.  If a cruise line is going to say anything, it will always be that the person intentionally jumped overboard.  In other words, its their fault.

Perhaps the crewmember did jump.  I don't know.  But if he was working and wearing a life vest, why would he decide to jump?

The good news is that he was rescued and is alive.  But it's disturbing to have such varying accounts of the incident.

The Magic returns to Galveston today.  Does anyone who sailed on the Carnival ship know what really happened?  Please leave a comment below.

Atlantis Jet-Ski Accident in Nassau: Was A Carnival Cruise Passenger Killed?

A number of readers of our blog have contacted us asking for information about a jet ski mishap where a cruise passenger apparently died in the Bahamas on November 24th.

The incident reportedly occurred after the cruise passenger rented a jet ski at the Atlantis resort in Nassau.  The passenger had sailed to Nassau aboard the Carnival Magic cruise ship.

There are no news accounts regarding the incident which we have been able to find.  

One reader wrote to us saying: 

" . . . I think it would be good to have more openness so that people can make better informed decisions about activities when they go on vacation. I think it's atrocious that it is obviously being covered up. I also checked all avenues before I wrote you a note. It is real but I don't know how to get the information out."

The U.S. Department of State has the following warning about water sports rentals in the Bahamas:

"The water sports and scooter rental industries in The Bahamas are not carefully regulated.  Every year people are killed or injured due to improper, careless, or reckless operation of scooters, jet-skis, and personal watercraft or scuba/snorkeling equipment.  Visitors should rent equipment only from reputable operators, and should insist on sufficient training before using the equipment. There have been reports that some operators do not actually provide insurance coverage even when the renter opted (and paid) for insurance coverage.  Visitors should insist on seeing proof that operators have sufficient medical and liability insurance."

There are lots of articles on line about jet ski accidents in the Bahamas, including this article dating back to 2004. 

If you were on the Magic and have information about this incident, please leave a comment below.

November 30, 2011 Update:

A reader left a comment below and alerted us that there is a video from the Bahamas about the incident.  The victim was apparenty 47 years old and from Texas. 

 

 

Video credit:  Broadcasting Corporation of the Bahamas