Medevac From Grandeur of the Seas

The U.S. Coast Guard reportedly medevaced a passenger from a Royal Caribbean cruise ship off the North Carolina coast yesterday.

A 70-year-old man, experiencing abdominal pains while aboard the Grandeur of the Seas, as the ship was sailing south, was rescued. 

A Coast Guard MH-60 Jayhawk helicopter crew and a C-130 Hercules aircraft crew was launched from ain Guard station in Elizabeth City, North Carolina. The helicopter arrived at the cruise ship when it was about 150 miles southeast of Cape Hatteras, North Carolina.

The passenger was hoisted from the ship and onto the helicopter, and then taken to New Hanover Regional Medical Center in Wilmington, NC.

Video: 13 New Now  

 

 

 

Lifeboat Breaks Free From Grandeur of the Seas

Grandeur of the Seas LifeboatA lifeboat accident occurred this afternoon while the Royal Caribbean Grandeur of the Seas was in the port of Charleston.

A passenger aboard the cruise ship (who wishes to remain anonymous) informed me that a lifeboat had fallen from the cruise ship and was upside down in the water. He sent photographs of the lifeboat taken by other passengers. One photograph shows a cable which is are obviously frayed (bottom photo) and suggests that the cables may have broken and dropped the lifeboat into the water.

This raises obvious concerns that the other cables to the remaining lifeboats may be in a state of disrepair. These lifeboats carry as many as 150 guests. 

It is currently unknown whether the accident occurred during a lifeboat drill or whether there were crew members in the lifeboat when it fell. 

A newspaper in Charleston says that a "life raft" fell off the cruise ship, but this appears to clearly be an error. The photo above of the lifeboat upside down in the water which was sent to me can be compared to an online photo of a Grandeur lifeboat on davits (below); the metal rails on the side in both photos can be readily observed.  

The newspaper reports that the U.S. Coast Guard spokesman said "staff from the ship are attempting Grandeur of the Seas Lifeboatto retrieve the life raft and a team from the Coast Guard will assess any potential pollution impacts."

There are no reports at this time whether there are any crew member injuries at this time. The newspaper says that "there was no one was on the raft."

This is not the first lifeboat accident on a Royal Caribbean cruise ship. In September, two crew members were killed and other crew members were critically injured after a lifeboat fell from the Harmony of the Seas, which was docked in Marseilles, France. Five members of the ship's navigation crew were on board during a drill when the lifeboat became detached and fell ten meters into the water. 

I boarded the Grandeur of the Seas last month with a maritime expert to inspect the lifeboats in a case where a crew member was seriously injured. One observation I left with was that this twenty-year old ship is a victim of deferred maintenance. You can see very heavy rust in the metal throughout the ship, particularly around the windows. Some of the rust is so serious that the windows near the upper, Granddeur of the Seas Lifeboatstarboard side near the stern have been replaced with temporary covers. (See photo at bottom). Earlier this year, another 20 year-old Royal Caribbean ship in the same Vision class, the Rhapsody of the Seas, suffered five windows on deck three breaking, injuring cruise passengers and partially flooding the cabins on decks two and three when the ship encountered rough weather. You can see the rusted windows here and on our Facebook page

Have a thought? Please leave  a comment below or join the discussion on our Facebook page.

January 17, 2017 Update: The Grandeur of the Seas arrives today at the port of Miami, without a lifeboat. The Grandeur apparently left the fallen lifeboat in Charleston. Has the Coast Guard inspected the other lifeboats? Photo (above) via @PTZtv.behind  

Photo Credit: middle - shipspotting

Top - Kenneth Kozak via News2-Charleston.

Below - Anonymous.

Bottom - Jim Walker.Grandeur of the Seas

Grandeur of the Seas Lifeboat

Grandeur of the Seas Spots Abandoned Vessel Near Bermuda

Grandeur of the SeasThis morning the Grandeur of the Seas, cruising from Bermuda to Baltimore, changed course and took steps to assist what turned out to be a small abandoned vessel adrift on the high seas.

The Royal Caribbean cruise ship stopped and investigated the derelict vessel. Cruise ships often stop and administer assistance in circumstances like this. Royal Caribbean deployed a rescue boat and the crew also threw life rings into the water in the event that there were people aboard the vessel.  

The crew of the rescue boat observed that that there were signs that another vessel has visited the stranded boat before. The crew of the Grandeur then collected the life rings and brought the rescue crew back aboard, and returned on its cruise back to the U.S.

Lowering and raising rescue boats like this is potentially dangerous, but it is a task that crew members often perform on the high seas.

Photo credit:  Anonymous (above); cruise passenger Natt Penn (below).  

Grandeur of the Seas Bermuda to Baltimore (dereliict boat)

Norovirus Forces Grandeur of the Seas' Early Return to Baltimore

Grandeur of the Seas Multiple news sources in Baltimore are reporting that over 200 passenger and crew members aboard the Royal Caribbean Grandeur of the Seas are stricken with norovirus, requiring the cruise ship to skip a port and return to its home port in Baltimore a day early.

A local CBS station says that "just over 200" guests and crew members came down with symptoms of norovirus and the cruise ship decided to return early so that they could receive medical attention.

WBAL Radio reports that there was a medical emergency for one at least one passenger and an outbreak of norovirus among nearly 200 others. 193 passengers and 9 crew members are ill with norovirus.

One passenger who contacted us says that Royal Caribbean promised $75 credit for missing the port of Labadee. The ship will be subjected to enhanced cleaning. 

The Grandeur has been in the news for norovirus in the last year.

If you have a comment, please leave one below or join the discussion on our Facebook page.

Photo Credit: J. Glover licensed under CC BY-SA 2.0 via Wikimedia Commons

 

Coast Guard Medevacs Injured Passenger from Grandeur of the Seas

The U.S. Coast Guard was summonsed to a Royal Caribbean cruise ship Friday night after a 58 year old woman was severely injured in a fall.

News accounts say that the Coast Guard responded to the Grandeur of the Seas.

The Coast Guard launched a rescue boat from a station in southern Maryland on the the Chesapeake Bay.

The 58 year old passenger and her husband were transported to the Point Lookout Marina and then airlifted to a trauma unit in Baltimore.

Photo credit: Wikipedia / J. Glover creative commons 3.0

Grandeur of the Seas

Person Overboard From Royal Caribbean's Grandeur of the Seas?

Cruise Law News has been told that a person allegedly went overboard from the Royal Caribbean Grandeur of the Seas as the cruise ship was returning from Bermuda to Baltimore earlier this week. 

The incident reportedly occurred around 3:00 AM late Wednesday night / early Thursday morning, August 7th.

According to a person on the cruise ship who wishes to remain anonymous, a state room attendant found a note when he entered the cabin on Thursday. The ship was searched, the CCTV Grandeur of the Seas cameras reviewed, and the overboard was eventually discovered.

The passenger was reportedly a U.S. citizen, 70 years old and traveling alone. The missing person alert was raised 12 hours or so after the overboard (from the CCTV review).

The cruise ship continued on to Baltimore. It didn't go back. There appears to be no search.

If this information is accurate, it appears that the incident may have involved a suicide. However, it also illustrates that the cruise line has still not installed automatic man overboard systems as required by the Cruise Vessel Security and Safety Act of 2010. The cruise safety law requires such technology regardless of whether the passenger or crew member intentionally jumped, accidentally went overboard, or was thrown into the ocean. 

There are lots of questions which remain unanswered. Did the captain of the cruise ship make any announcements?  Why didn't the ship turn around much earlier and conduct a search? Did the cruise ship notify the U.S. Coast Guard?

We have written about people going overboard from the Grandeur before.  

Cruise expert Professor Ross Klein have documented 235 people (in addition to this one) going overboard from cruise ships since 2000. 

Are there passenger or crew members who have additional information to share?

Please leave a comment below or join, the discussion on our Facebook page.

August 10 2014 Update: This is the second overboard passenger from a Royal Caribbean cruise ship in the last two months who was not reported in the press or discussed in social media. Three weeks ago, we reported on a passenger who went overboard from the Splendor of the Seas. Fortunately the cruise line personnel quickly rescued him. You can read about that incident here

 

Photo Credit: Wikipedia / Citking

Grandeur of the Seas is Still Sick: Cruise Industry Heading Toward Record Breaking Year for Virus of the Seas

The Centers for Disease Control and Prevention (CDC) has documented passengers sailing on Royal Caribbean's Grandeur of the Seas out of Baltimore have been sickened on two consecutive cruises. 

The CDC website reflects that 97 passengers and 8 crew members on the Grandeur of the Seas became ill with vomiting and diarrhea. It left April 5 for a seven-day cruise and returns to Baltimore today.

Royal Caribbean Cruises notified passengers who will be boarding today to arrive late at the port Grandeur of the Seas - Baltimore - Noro Virusbecause the cruise ship will undergo another round of the so-called "enhanced cleaning."

The Associated Press indicates that Royal Caribbean believes norovirus to be the cause.

As is the situation with virtually all gastrointestinal outbreaks on cruise ships, the CDC has not announced an explanation how the outbreak took place. Contaminated food? Contaminated water? Sick crew members working while ill in the galley or dining rooms? Cruise passengers not washing their hands? (the cruise lines' usual excuse). Your guess is as good as mine.  

This is the second consecutive cruise on the Grandeur with a illness outbreak, The CDC reported that 111  passengers and 6 crew members became ill with norovirus on the Grandeur during its cruise from March 28 to April 5. You can read our report here.

The CDC has documented a total of 8 gastrointestinal illness outbreaks on cruises returning to a U.S. ports so far this year. (There was also a norovirus outbreak aboard the P&O Oriana recently). There were just 9 outbreaks in all of last year. Norovirus is cited as one of the reasons the public has less confidence in the safety and reliability of cruising, especially from people who have never cruised before.

This week we were contacted by many cruise passengers asking whether they could cancel the cruise which leaves today because of the ongoing outbreak. Unfortunately the cruise lines hold all of the cards in cases like this.  Fear of becoming sick is not a legally recognized reason to cancel a cruise and expect a refund. However, it all depends on the goodwill of the cruise line. A FOX News report indicates that the spokesperson for Royal Caribbean, Cynthia Martinez, said "if passengers don't want to take Saturday's cruise, Royal Caribbean staff will help them reschedule." 

You can contact Ms. Martinez on Twitter - @CrisisCommChick / telephone (305) 982-2458 / email cynthiamartinez@rccl.com

Suing a cruise line for compensation when exposed to a gastrointestinal virus is a losing proposition because the CDC does such a poor job trying to determine the cause of the outbreak. In this most recent case the CDC has not determined the type of virus much less how the virus came on the cruise ship.

The last message we received was last night: "I will be traveling on the Grandeur this Saturday as well and our check in time was delayed 4 hours! I will be bringing my own bleach wipes on board. Wish us luck!"

Good luck!

Photo Credit: WBAL Baltimore

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What Caused the Grandeur of the Seas Fire?

Its been a week since a fire erupted on the Royal Caribbean Grandeur of the Seas.  

There has been widespread praise for the actions of the crew in extinguishing the fire, and for the manner in which the cruise line's public relations representatives kept the public informed via Twitter, Facebook and other forms of social media.

But there has been little focus on the facts and circumstances surrounding the fire. What caused it? Why did it take two hours before the fire was extinguished?  And what can be done to prevent a cruise ship fire like this in the future?  

Grandeur of the Seas FireFew people are expressing interest in these basic questions. Most discussions at cruise and travel sites address the cruise line's compensation of reimbursing the cruise fare, chartering flights back to Baltimore, and providing a discount on a future cruise.

The cruising public seems focused primarily on obtaining a fun and affordable vacation.  When things go wrong during cruises, the focus turns primarily on whether passengers are going to get their money back and obtain other reimbursements for the lost vacation.    

The few websites which have addressed the issue of why the fire occurred almost uniformly seem to conclude that the public should not speculate, and everyone should wait until the "official report" is released.

What a naive thought. There still is no official report released into the cause of the fire which disabled the Carnival Splendor off the coast of Mexico in November 2010.  That was two and one-half years ago. The investigation is the responsibility of the flag-of-convenience country, Panama. Although Panama permitted investigators from the U.S. Coast Guard to be involved, it is Panama which is running the investigation.

The Bahamas is the flag-of-convenience country for the Grandeur of the Seas and is responsible for the investigation into the cause of the fire.  Although the U.S. Coast Guard and the National Transportation Safety Board (NTSB) were invited to be involved, the Bahamas will be calling the shots. The Bahamas is also the flag state for the fire-disabled Carnival Triumph and there is no "official report" yet about that fire four months ago,  

Will the Bahamas prepare an objective, thorough, honest and timely report into the cause of the Grandeur fire? Don't expect one anytime soon.  

Many people who have contacted us point out that the aft of the cruise ship where the fire started is a location where crew members catch a quick smoke.  There is also a crew bar on the stern of the ship. Did a crew member flick a cigarette which ignited the mooring lines?  If true, that would be an unpopular theory considering the great amount of praise that the crew members are receiving for extinguishing the fire.

If a cigarette was involved, was it flicked from an upper passenger balcony?  We will probably never know the culprit. A cigarette can cause a fire which smolders and then suddenly bursts into flames, like the deadly Star Princess fire in 2006.

Was it a fire of an electrical origin? Some have suggested that. Was it arson and intentionally set? I have heard that too.

Why was the fire not automatically extinguished?

Should the public be asking these questions? Is it appropriate to demand honest answers sooner than later?

Or should we avoid speculation and wait several years to see if an "official report" is finally issued by the Bahamas several years from now? 

Have a thought? Please leave a comment on our Facebook page about this case.

June 3 2013 Update: We received this interesting information from a experienced crew member who wishes to remain anonymous:

"If the fire initiated on deck 3 aft, this is the place where are located all the mooring ropes, and it is also the mooring deck. Now you know from the fire on the Ecstacy, how much are dangerous the polypropylene mooring ropes, once they are ignited. The mooring deck 4, is also officially a smoking area for crew, it seems strange, but it is what it is. All crew, specially from galleys goes in the aft mooring deck for smoking and mingling together, although this is nonsense, still Royal allows to do so. I personally think that a cigarette butts once again, started it all. I cannot conceive anything else. To be noted that in the aft mooring deck, there is also the CO2 station, with all the batteries of big CO2 cylinders that are deputed to extinguish fires in the engine rooms, if this area is compromised, CO2 will be affected as well. Also, I am sure Royal made all the possible moves to make disappear the 2 barbecue grills that are located there, mooring deck aft is also the place where once a month all crew gather together for a nice party, usually hosted by the deck department.......

Since the fire on the Ecstasy, SOLASs wanted to install a sprinkler system also in the mooring deck, but this system is manually activated then is not activated automatically. If the sprinkler were automatic, fire would be extinguished more quickly. In the aft mooring deck, is located also the paint locker, a source also of a lot of things that can get easily fire.

One deck above the mooring deck, there is the crew bar area, where it is possible to smoke as well. It is also the place where a lot of crew get trashed with alcohol. I don't exclude also, that someone might throw a cigarette overboard, and this returning back on board, ignited the mooring ropes,,,,very easy, again happened in the past, with Princess and the fire in the balconies. The crew bar is open deck, one deck above the mooring deck, on this level there is also the emergency diesel generator. One deck above, on level 5, there are the spare life rafts and the crew muster stations.

This time they were lucky, because a massive fire, could have the ship totally impaired, CO2 stations, emergency generator, crew muster stations, spare life rafts might all getting burned......."

      

Photo Credit: Reuters

ABC News: Passengers on Royal Caribbean's Grandeur of the Seas Heard "Big Explosions"

According to ABC News, passengers aboard Royal Caribbean's Grandeur of the Seas said they heard "big explosions" after a fire broke out early Monday morning, charring the stern of the ship and forcing an early end to the cruise.

Royal Caribbean said the fire was discovered at 2:50 AM on Monday on the mooring area on deck three. The decks above were charred in the fire. Passenger remained at their muster stations until around 7:15 AM. 

Passenger Luke Sluscher, 20, was awakened by the commotion. When he stepped outside his room, he "heard crew yelling mayday, mayday, as they ran to put out the fire."  

Royal Caribbean is now flying passengers back to Baltimore from Freeport, Bahamas. Passengers will receive a full refund of their fare and a certificate for a future cruise.

Royal Caribbean's PR team received high marks for using social media to keep the public informed and by flying its president, Adam Goldstein, to the scene.

Watch the remainder of the story below:

 

 

Royal Caribbean's Grandeur of the Seas Catches on Fire

News stations in South Florida are reporting that a fire broke out early this morning aboard a Royal Caribbean cruise ship sailing off the Florida coast.

According to the U.S. Coast Guard, the fire broke out aboard the Royal Caribbean Grandeur of the Seas

The fire occurred on deck three on the 916-foot ship.

A NBC news station said that the fire was categorized as a “Class A” fire, meaning it broke out in solid Grandeur of the Seas Cruise Ship Firecombustible materials such as wood or plastic and did not involve fuel or other flammable liquids.

The cruise ship radioed for assistance. Another cruise ship, the Carnival Sensation, was on on standby to help the ship in case of evacuation. Passenger gathered at muster stations.

The fire was extinquished, although there are conflicting accounts of how long it took. A comment on the Cruise Critic site says that it took two hours to stop the fire.

A photo released by Royal Caribbean shows a huge fire and smoke residue on the stern of the cruise ship.

The Grandeur of the Seas was recently given a $48 million refurbishment and was based in Baltimore, according to the Royal Caribbean website.

The Grandeur was on its way to Coco Cay, Bahamas, when the fire broke out, according to a Royal Caribbean Cruises statement.  The ship is now in Freeport, Bahamas, where it will be inspected.  

Were you on the cruise? Please leave a comment below or join the discussion on our Facebook page.

 

 

Photo below via ABC / cruise expert Professor Ross Klein:

Grandeur of the Seas - Cruise Ship Fire