Regent Seven Seas Voyager Experiencing Propulsion Problems

A passenger aboard the Regent Seven Seas Voyager cruise ship is stating on Cruise Critic that the ship is experiencing propulsion problems:

"We are trying to make our way to Shanghai and the ship has propulsion issues again. Our arrival is delayed 6 hours due to the propulsion issue and because we have missed high tide. We personally have lost 1 of our tours due to conflicting times, unfortunately it is one that was a big motivator for this trip. They have not mentioned to anyone on board that this is the 2nd time in the past couple of months the ship has had propulsion issues.

Regent Seven Seas VoyagerNot too impressed with the situation.

As well we are now missing 1 of our ports. Sounds vaguely similar to a couple of months ago on this ship."

There is also a comment on Twitter by a person who apparently communicated with a family member on the Voyager:

"Just talked to family onboard RSSC Voyager. 6 hrs late into Shanghai-propulsion problem. Skipping stop in Xiamen to get to HK."

If this information is accurate, then this is the sixth cruise ship which has experienced a engine / propulsion problem in the last two month.  Five of Carnival Corporation's cruise ships have suffered engine / propulsion problems: the Carnival Triumph, Dream, Legend & Elation and the Carnival-owner P&O Ventura.

Photo Credit: Wikipedia (GroszekGroszek)

Is Carnival Dream Turning Into the Carnival Nightmare?

CNN reports this morning that passengers aboard the Dream contacted the news channel, stating that there are power outages and overflowing toilets on the cruise ship which is in port at Philipsburg, St. Maarten, in the eastern Caribbean. The ship was supposed to leave port yesterday at 5:00 PM.

CNN quotes a passenger from North Carolina saying:

"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board . . . The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7-plus hours."

Another passenger tells CNN: "There's human waste all over the floor in some of the bathrooms and they're overflowing -- and in the state rooms. The elevators have not been working. They've been turning them on and off, on and off." 

CNN quotes the U.S. Coast Guard saying that Carnival notified it that the Dream is experiencing "generator issues." 

The incident occurs while the cruise industry is conducting its annual convention, "Cruise Shipping Miami." Carnival President Gerry Cahill told the convention audience that disabled cruise ships are "very rare."

Early this morning Carnival released a statement saying: "At no time did the ship lose power but there were periodic interruptions to elevators and toilets for a few hours last night . . . At present the ship has full power and all hotel systems are functioning normally and have been functional since approximately 12.30 a.m."

If the ship never lost power why is it still in port 16 hours past schedule? 

A webcam link posted by a Cruise Critic member shows the Dream still in port as of 9:00 AM this morning.

The Dream's webcam is here.

Reuters quotes Coast Guard Chief Petty Officer Ryan Doss in Miami saying “Right now the passengers are being kept on board the ship for accountability reasons.  They were scheduled to leave today so the captain has decided to have everybody remain on board at this time.”

If you are on the ship or have information to share, please leave a message or join the discussion on our Facebook page.

Photo credit: Wikimedia Commons (Kuloskulos)

Dead Ships & Endangered Passengers - Cruise Lines Ignore International Maritime Organization Guidelines

Yesterday the New York Times published an insightful article about the failure of the cruise industry to design their cruise ships with redundant engine systems such that if one set of engines is knocked out by a fire or explosion, another set of engines in a separate compartment would provide power to the cruise ship.

Entitled "Lack of Backup Power Puts Cruise Passengers at the Ocean’s Mercy," the article explains that the International Maritime Organization (IMO) proposed guidelines calling for cruise lines to to equip cruise ships with backup engines and generators. The redundant engine systems and back up systems are are needed not only to maintain electricity, refrigeration, and toilet operations, but to Carnival Triumph Engine Room Firemaintain power to prevent the ship from pitching violently in strong waves.

Just yesterday I spoke with a retired Coast Guard officer about what happens when a ship at sea loses all power. He expressed concern of how the cruise ship would be evacuated if the vessel loses power. There would be no way to lower the lifeboats!  

The newspaper explains that pursuant to the IMO recommendations, any cruise ship built after July 2010 is required to have redundant engine systems. But the cruise industry largely chose not to add backup systems to new cruise ships.

The IMO, a United Nations organization, has no authority to impose sanctions when cruise lines ignore the IMO's guidelines.

A naval architect, Larrie Ferreiro, is quoted in the newspaper explaining that a cruise line can design the ships either to put more equipment or more people on it: “The more passenger cabins you can fit into that envelope the more revenue you can get." Only 10% of the cruise ships have redundant systems, according to the NY Times.

In the unregulated world of cruising, this means that 90% of the cruise ships out there may become "dead in the water" when an engine room fire breaks out. That places passengers and crew at unnecessary risk of injury or death at sea.   

 

Photo Credit: Carnival Triumph engine room - US Coast Guard   

More Problems for the Problem Prone Saga Sapphire - It's a Smoker!

A Cruise Law News reader has alerted us to a major engine problem for the Saga Sapphire cruise ship which has broken down during a cruise through Norway.  A passenger aboard the stricken cruise ship writes:

"The Saga Sapphire is currently struck with motor-problems again - this time whilst on a Norwegian Cruise - and has been unable to leave Trömso Fjord for the last two days. Efforts to repair the ship succeeded - after a further 4 miles the ship has broken down again."

Newspaper accounts in Norway corroborate the passenger's account.

Nordlys newspaper in Norway confirms that the cruise ship's generators failed and repairs were Saga Sapphire Cruise Ship - Engine Failure - Norwayattempted in Trömso, without success.

You can see, from a photograph from the Norwegian newspaper, the Saga Sapphire smoking heavily. Something's definitely not right with this ship.

The Norwegian newspaper contains a rather humorous account of the situation where several of the 600 passengers asked the cruise ship's agent about the heavy diesel smoke pouring from the ship's engines and wondered: is it was normal to have such large emissions? The agent said "no it's not the worst thing I have ever seen."  To which a passenger responded, "what is the worst thing you've seen?"

Of course, the situation is not humorous to the passengers who paid for a nice vacation cruise.  They have been sailing part of the time in a tender vessel. 

The cruise ship's captain has a blog  - called the Saga Sapphire Captain's Blog - which has remained silent for the past 5 days.  A lesson for any cruise line:  If you have a cruise ship blog, be sure to write about the good times and the bad times in an equally transparent manner.  Otherwise, it makes matters worse.  It appears that you are covering things up.  (please note that Captain Philip Rentell has since updated his blog, and seems to have a good nature approach in his assessment of the delays).

The last entry from the Captain in the ship's blog five days ago mentions "even worse weather, high winds, driving rain and temperature forecast to feel like only 1 degree Celsius."  Yikes.  I don't want to be on a cruise ship in crappy weather with crappy generators.  That may take the situation from not funny to dangerous.

This is not the first time that the Saga Sapphire has encountered engine problems.

In April, we reported on problems during its maiden voyage which was cut short due to the failure of one of its engines.  

As you can see in the video below, the Saga Sapphire was smoking heavily two months ago, during its maiden voyage.

Hopefully the cruise ship can get the generators running.  But if so, it looks like a smokey cruise. Gas masks anyone? 

 

 

June 30, 2012 Update:  As you can see from the comments below, some of the passengers are upset with the botched cruise, the general condition and state of affair of the Saga Sapphire and the compensation offered by the cruise line.  One passenger sent me the photograph below of the cruise ship leaving Tromso - I'm not sure I have ever seen any ship smoking like this! 

Saga Sapphire Cruise Ship Smoking

August 10, 2012 Update: The Telegraph in the U.K. has an article today Saga Reassures Customers Over Newest Vessel.  Not much substance to the article but this is what the company is saying. 

 

Photo credits

Top:  Northern Lights-tipping via Nordlys

Bottom: Saga Sapphire cruise passenger

Fire Breaks Out Aboard Allure of the Seas Cruise Ship

Tonight I began to receive text messages from passengers aboard Royal Caribbean's Allure of the Seas stating that a fire broke out in the engine room.  Heavy black smoke billowed out of the stacks. There was initial panic by some passengers. The cruise ship made emergency announcement and altered its course so that the prevailing winds would not blow smoke into the ship.  

There are no reports of injuries to passengers at this time.  The Allure is continuing its cruise and there apparently remains propulsion, electricity, lights, and air conditioning.  The ship is heading from St. Maarten back to Fort Lauderdale, and is somewhere east of Turks and Caicos.  

We do not have a statement from the cruise line at this time.

Allure of the Seas - Cruise Ship FiresIt has not been a good year for the cruise industry, as everyone knows. Just last month there was a disabling fire in the engine room of Royal Caribbean's Quest cruise ship operated by its subsidiary Azamara.   In February, there was a disabling fire aboard the Costa Allegra.

Cruise ship fires are not uncommon. There have been 79 fires on cruise ships since 1990.  This one makes 80 in 22 years.  Almost 4 a year. Read our article "Ten Years of Cruise ship Fires - Has the Cruise Industry Learned Anything?"

If you are on the cruise and have info, photos or video, please leave a message.

Update April 20, 2012:  Several readers pointed out that my reference to and photos on the webcam were dated April 19, 2012 (yesterday).  The webcam is not active now. I deleted the image.  Sorry for the misleading reference to normal events yesterday - but why is the webcam not showing what's going on tonight?  I suspect the cruise line shuts the web cams down during emergencies.

Update April 21, 2012:  Here is the official cruise line PR statement:

"At approximately 7:45 pm (ET) Royal Caribbean International's Allure of the Seas experienced a small and short lived engine fire. The ship's high fog system was immediately activated, which contained and extinguished the fire. There were no injuries to guest or crew. The ship is sailing towards Port Everglades, Florida, where it will arrive on Sunday, April 22 as scheduled."

Royal Caribbean wrote a masterful PR statement.  "Small" fire which lasted "short" time and was "immediately" extinguished.  But let's have some real information?   What caused the fire?  Why did a new ship touted as having new generation technology catch on fire in the first place?   All fires start out "small."  A small fire on a huge ship in the middle of the sea is not a good thing. The 2006 fire aboard the Star Princess started out with a single cigarette smoldering in a towel and then barely erupting, yet it led to 100 cabins being destroyed, one death and multiple injuries.

Did An Explosion Occur Before the Fire on the Allure of the Seas?

We have received some inquiries asking whether an explosion took place in the engine room before the fire broke out.  Does anyone have any information about this claim?  It was mentioned that: "This morning it was reported on the Swedish shipping forum Landgangen that Royal Caribbean's Allure of the Seas Cruise Ship Fire - Explosion - Ship FireALLURE OF THE SEAS experienced an engine explosion/failure last night. According to a Swede who is currently on board, first a loud bang was heard, followed a few minutes later by a tremendous shaking sensation throughout the ship."  Can anyone aboard verify this?  

The Vessel Tracker web site contains a comment that there was a "bang" that preceded the fire and that the vcruise ship drifted between one and two hours before continuing back to South Florida: 

"Passengers of the 'Allure of the Seas' were alerted by a bang on 7.45 p.m. on Apr 20, 2012, followed by development of smoke. Soon afterwards fire instructions were given to the crew. Shortly thereafter the captain informed the passengers that there had been an incident in the engine and that all watertight bulkheads had been closed. The entire section 6, apparently the section that includes Viking Crown Lounge, was evacuated. Some passengers on board were shocked, however, no one was injured. The ship drifted between one and two hours before continuing with the only one functioning machine left after the small and short-lived engine fire was extinguished by using the ship's high fog system which had been immediately activated to contain the fire."

Did the cruise ship really drift for this long?  This could have been very serious if the explosion and fire occurred during a storm.   

Update April 22, 2012:  Some passengers disembarking the Allure today (see comments below) state that there certainly was an explosion in the engine room, initial panic and less than optimal communications.  One passenger commented that Royal Caribbean was down-playing what happened. I am sure that other passengers will leave comments as they are now off of the cruise ship and will be describing what they observed from their home computers.  

A reader brought to my attention that there is an interesting thread of comments on the cruise critic message board by passengers who disembarked, including this one:

"Just got off the Allure and I have to disagree that there was NO panic. The crew were visibly scared as we're many of the passengers. Our cabin steward told us that our hallway had many families in tears and begging for life jackets. We were in the main dining room for our lobster dinner and when you feel a 225000 ton ship shake like that you know something big just happened. The crew were trying very hard to appear in control and they did a good job, but you could seem them passing notes to each other and the concern on their faces. We were finished our dinner, but skipped out on desert because I really couldn't eat much after hearing Bravo bravo bravo and water tight doors closing. We saw many in tears and I felt the need to get my kids away from that and the ridiculous people that laughingly and loudly started talking about the titanic and going down with the ship. We strolled the the Royal Promenade and tried to appear normal for the kids. Communication was good and they did a great job of handling things quickly, but there were lots feeling very unsettled. Very glad it ended quickly."

Another passenger said there were "nervous" people but no panic.  The passenger also commented: " . . . no power from the engines as it appeared we were drifting - this occurred for at least an hour maybe two . . . "  

It will be interesting to hear what other passengers observed . . . anyone have photos or videos of initial reaction of passengers and crew? . . . Please leave a comment below:    

Safety Deficiencies, Engine Problems Mar Saga Sapphire Cruise Debut

My favorite London cruise blogger - John Honeywell a/k/a @CaptGreybeard - penned a couple of excellent blogs this weekend explaining that the maiden voyage of the Saga Sapphire cruise ship, already delayed due to refurbishment over-runs and striking workers, has cut its maiden voyage short due to the failure of one of its engines.

It tuns out that the new flagship for Saga Cruises is stuck in Valencia, Spain waiting for engine repairs. Not an impressive start.  

Engine problems, can you imagine that on a cruise ship? Add the Sapphire to the club of recent engine failure cruise ships: Splendor, Celebration, Caribbean PrincessQueen Mary 2, Allegra, Quest. & Plancius.  But Captain Greybeard doesn't stop there. He reports that:

"It has also emerged that Sapphire's week in Southampton was not without incident.

An inspection by officials from the Maritime and Coastguard Agency uncovered a total of 55 "deficiencies" on board, ranging from lack of training in fire drills, to an incomplete lifeboat inventory. The faults were not considered serious enough for the MCA to detain the ship.

The Marine Accident Investigation Bureau is also holding an inquiry into an incident in which two crewmembers went overboard from a lifeboat during a drill on March 29."

More bad news for the bad news cruise industry.  Watch the smoky cruise ship's debut below.  Ah, the smell of bunker fuel: