Royal Caribbean to Charge Room Service Fee

Royal CaribbeanTwo popular cruise blogs, the Royal Caribbean Blog and Cruise Fever, are reporting that Royal Caribbean will soon begin to charge its guests a fee of $7.95 for room service from the All Day Menu and the American Section of the breakfast menu.

Cruise guests reportedly will still be able to order complimentary continental breakfast without incurring additional fees. Guests in suites will not be charged service fees.

The service fee will begin on sailings after March 27, 2017.

Royal Caribbean announced the change on its Twitter feed, much to the disappointment of its followers.

Royal Caribbean follows other cruise lines, like NCL (Read: NCL Gouges Guests with New Charges), which also charges a $7.95 room service charge. Carnival also announced a similar fee several years ago.

Most of the major cruise lines have been accused of nickel-and-diming passengers. Many cruise passengers have complained that room service should be included in the traditional inclusive-cruise fares. 

Don't think for a second that the new room service charges are for the hard working crew members.

Marginal increases in services like room service puts big bucks into the cruise executives' pockets.

NCL's CEO Frank Del Rio said in May 2015: "... we have looked across the fleet to identify areas where marginal changes that are commensurate with market conditions can be implemented to improve performance. A few examples include a 6.7% average increase in beverage prices, the introduction of a nominal room service fee and lower costs from renegotiated shore excursion agreements. To put into perspective how these small changes can add up quickly, every dollar increase in yield translates to approximately $15 million to the bottom line."

Del Rio collected nearly $32 million in compensation that year (2015). 

In June of 2015, Royal Caribbean hiked the automatic daily gratuity on its cruise ships by nearly 8% to $12.95 per person. USA Today wrote at the time that with this increase, a family of four will pay more than $350 in service charges on a typical seven-night cruise -- one of the highest levies in the cruise business.

Have a thought? Please leave a comment below or join the discussion on our Facebook page.

Photo credit: Jim Walker

Update: We are receiving a number of humorous comments to the article on our Facebook discussion, including this one: "Next thing you know they'll put coin operated toilets in all the cabins." 

NCL Gouges Guests with New Charges

Several readers have contacted me complaining about Norwegian Cruise Line's new charges on certain cruise ships (Breakaway and Getaway)

One passenger wrote: "Ncl started (secretly) charging $7.95 for room service now?!?  . . .  enough is enough . . .  So to go up from $0 to $8 is huge. I've never been on a cruise that charges for room service. (Other than the late night charge). This plus the increased gratuities plus increasing the auto gratuities on drinks, it's getting crazy."

NCL Cover Charges Automatic GratuityThis passenger sent me a list of the extra charges, with room services charges, automatic gratuities and so forth together with the cover charges.

A meal for two at the chef Geoffrey Zakarian's fancy Ocean Blue restaurant on the Breakaway with the $39 cover charges (per person) and the 18% automatic gratuity quickly turns into a $92 bill without wine.  

Wow. For that price, I'd rather go slumming on the Carnival Triumph and eat pizza for a week. 

NCL fans are suggesting that the room service charge is just on a trial basis. We shall see . . .   

Have a thought? Please leave one below or join the discussion on our Facebook page.

Royal Caribbean to Charge Kids $10 To Have Breakfast With Shrek

An article by Cruise Critic titled No More Free Breakfasts caught my eye today.

Cruise Critic says that Royal Caribbean is adding a $10 surcharge for kids and parents to dine with the cruise line's DreamWorks characters at breakfast on the Oasis, Allure, Freedom, Liberty, Voyager, and Mariner of the Seas.

According to Cruise Critic, "character breakfasts" have been free since Royal Caribbean first launched them in 2010.

Dreamworks Character Royal CaribbeanHowever, starting September 1st, the cruise line will charge the fee to any passenger over 5 years old.

The first three comments on Cruise Critic summed up my thoughts perfectly:

"I'm glad my grandson was able to do the breakfast last year. RCCL is getting greedy."

"Disappointed with RCCL. More nickel and dimeing . . ." 

"Just another way to nickel and dime you . . ."

For a mom and dad and with 2 kids over  5 years old, the cruise line charge will come to $40 a day to have breakfast with Shrek (photographed with Adam Goldstein). 

It is particularly greedy for Royal Caribbean to nickel and dime their little guests considering that just last week we reported that cruise CEO's Fain and Goldstein have a combined net worth over $100,000,000 on their cruise line operations and are getting richer.

I'd be tempted to move up to Disney Cruise Line and have have my kids meet and greet Micky Mouse and Cinderella for free.

 

Note: The Royal Caribbean Blog first reported on the charge. 

Photo Credit: Royal Caribbean Press Center