Carnival Does the Right Thing Following Cabin Flood

Yesterday (May 3) a broken pipe aboard the Carnival Dream flooded around 50 cabins on the ship and sent water cascading down deck 9. Photos (right) and videos posted on Facebook show water pouring from the ceiling and down the walls.

Carnival confirmed that the water line break involved "clean water from a fire suppression system." 

By all accounts, Carnival did the right thing. After crew members quickly dried the area and replaced the carpeting, Carnival offered a 100% reimburment to those effected, an additional 50% off a future Carnival Dream Flooded Cabincruise and the option to be flown home today.

But other cruise lines have not been as generous when passenger cabins flood during cruises.

A flood aboard Royal Caribean's Serenade of the Seas back in January 2015 affected several hundred cabins, but the cruise line offfered only a partial cruise credit to this affected guests.  

Probably the most egregious situation involved a flood due to a broken pipe aboard the Freedom of the Seas back in January of 2011 (photo and video below). Royal Caribbean refused to refund any portion of the cruise fares of the inconvienced passengers - instead offering only a 50% on a future cruise. One story involved a couple's first vacation after the husband served in the Iraqi War.  You can see a video of the mess here.

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Photo credit: Top - Facebook (Marla DeAnn Haase); bottom - Facebook (Jess DaPonte‎). Freedom of the Seas Cabin Flood

 

 

Coast Guard Medevacs Passenger from Carnival Dream

Coast Guard Cruise Ship MedevacYesterday, the U.S. Coast Guard medevaced a 17 year old passenger from the Carnival Dream.

The Carnival cruise ship was around 170 miles southeast of South West Pass, Louisiana, heading back to New Olreans after a Caribbean cruise.

The Dream contacted the Coast Guard stations in New Orleans at 8 a.m. indicating that the passenger had suffered a seizure.

The Coast Guard station in New Orleans launched a MH-65 Dolphin helicopter aircrew and the Coast Center in  Mobile launched an HC-144 aircraft for support.

The helicopter arrived at the cruise ship around 12:30 p.m. and hoisted the young man, his mother, and a cruise ship nurse and flew them to a hospital in New Orleans.

The Coast Guard has medevaced at least a half dozen ill or injured passengers from the Carnival Dream south of New Orleans in the last several years. 

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Photo credit: Coast Guard News.  Video credit: Defebse Video Imagery Distribution Center (DVIDS) - Video by Petty Officer 3rd Class Alexandria Preston / U.S. Coast Guard District 8.  

Carnival Breeze Receives Failing USPH Sanitation Score

Carnival BreezeAccording to crew members on the Carnival Breeze, the Carnival cruise ship was in Galveston Sunday  when the United States Public Health (USPH) came aboard the ship for a semi-annual sanitation inspection. According to these crew members, the USPH gave a failing score of only 77, although the Centers for Disease Control and Prevention (CDC)  has not published its official report yet. 

A score of 85 or lower is a failing grade, according to the CDC.

The low score is highly unusual for this ship, which received scores of 97, 100, 98, 100 and 97 on the last five USPH inspections over the last several years. The Breeze has not received a score less than 90 since it came in service in 2012. 

But the low score of a Carnival ship is not unprecedented. A month ago, the popular Crew Center reported that the "Carnival Triumph failed to pass the recent USPH Inspection. Centers for Disease Control and Prevention Inspectors boarded the vessel on November 11, at the port of New Orleans, Louisiana, and found multiple violations. CDC has not yet released an official report on their website, however, several crew members have reported that the final USPH score was 78." The CDC has still not published its report on the alleged failed USPH inspection.

This is not the first time that we have received a tip from a crew member of a cruise ship with a failed USPH score. In 2013, crew members on the Silver Shadow hid food, dirty pots & pans and cooking equipment from U.S. health inspectors. The Silversea cruise ship eventually received a failing score of 82. CNN aired a special on the story.

Stay tuned for the official reports.

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Photo Credit: Whiskey5jda - BY 3.0, commons / wikimedia. 

Carnival Dream Limps Back to New Orleans Following Engine Problems

Caarnival DreamNumerous passengers have informed us that the Carnival Dream has incurred power problems which have necessitated the Carnival cruise ship to skip the port of Cozumel.  

The ship is now heading back to the home port of New Orleans at a reduced speed (although I am also receiving comments from passengers that the Dream has either lost all propulsion or stopped several times to conduct tests).

The popular Cruise Hive website was the first blog to write about this issue.

Last year, there were 19 cruise ships which experienced partial or complete loss of propulsion due to engine problems, including problems with the Carnival Elation, Carnival Legend, Carnival Liberty and Carnival Vista as well as the Carnival owned Adonia, Caribbean Princess, Emerald Princess, and Costa neoRiviera

This year has seen a number of Carnival cruise ships experience engine problems, such as the Carnival Fantasy, Carnival Paradise, and Carnival Splendor.  

Carnival has not yet responded to a request for a comment.

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Photo credit: Longbowe at English Wikipedia, CC BY-SA 3.0, commons / wikimedia.

Update August 11. 2017 @ 5:00 P.M.: Statement from Carnival:

"Carnival Dream is presently experiencing a technical issue which is affecting its maximum cruising speed. All other systems are functioning normally. As a result, Carnival Dream was unable to call in Cozumel today and will be returning to New Orleans for arrival on Sunday as per its normal schedule.

Guests sailing on this voyage were provided with a $50 per person onboard credit. The ship did make its scheduled calls in Montego Bay, Jamaica and Grand Cayman earlier in the voyage.

We sincerely apologize for this disruption to our guests' vacation plans and for any disappointment this has caused."

Update August 12. 2017 @ 9:45 A.M.: Statement from Carnival:

"The problem on the Carnival Dream has been fixed and the ship is heading to New Orleans where it will arrive on Sunday as scheduled." 

U.S. Coast Guard Medevacs Passenger from Carnival Dream

The Defense Video Imagery Distribution System (DVIDS) reports that yesterday the Coast Guard medevaced a 71-year-old female passenger from a Carnival cruise ship near the Southwest Pass, Louisiana.

The crew of the Carnival Dream notified the Coast Guard that the female was suffering from signs of severe respiratory distress.

Video by Petty Officer 3rd Class Alexandria Preston U.S. Coast Guard District 8.

Death Aboard the Dream

Carnival Dream Cruise ShipSeveral cruise passengers have stated that a passenger died aboard the Carnival Dream on September 20 2013.

Cruise passengers indicate that they got into one of the hot tubs on the cruise ship Friday evening and realized that another passenger, a man, was under the water.  The man reportedly was removed from the tub, and the medical staff was notified and arrived at the scene. They tried to resuscitate the man for a period of time but were unsuccessful in doing so. The incident apparently happened around 7:45 P.M. Friday evening.

A passenger on the ship contacted us and inquired whether we have other information about this incident.  We contacted Carnival and informed them of what we leaned and sought a comment from the cruise line.

Today at noon, Carnival provided the following statement:

"September 22, 2013 - 12 noon

On Friday evening, while the Carnival Dream was en route to its homeport of Port Canaveral, Fla., the shipboard medical staff was notified that a 42-year-old male guest was experiencing a medical emergency. The medical staff responded to the location, one of the ship's Lanai areas, and administered emergency aid but, tragically, the guest passed away.

Carnival's CARE Team is providing assistance and support to the guest's family.

Our heartfelt sympathies go out to the guest's family and our thoughts and prayers are with them during this difficult time.

Carnival Dream operates seven-day cruises from Port Canaveral."

The last passenger death aboard the Dream occurred two months ago: Questions Swirl Around Death of Passenger Aboard Carnival Dream Cruise Ship.

In May of last year, we reported on the death of another passenger from the Carnival Dream who allegedly received bad medical care on the cruise ship: Carnival Dream Turns Into Deadly Nightmare

September 25 2013 Update: Carnival Hot Tub Death Involved Survivor of 1985 Philadelphia MOVE Bombing

 

Photo Source: Wikipedia / Kuloskulos

Man Arrested on Charges of Raping Passenger Aboard the Carnival Dream

The Virgin Islands Daily News reports that a 19-year-old Kentucky man pleaded not guilty in District Court in St. Thomas on charges that he raped another passenger during a Carnival cruise. The charges specifically "sexual assault with intent to commit a felony."

Cruise passenger Conner Layne was arrested after a 18-year-old woman's complaint that he tried to rape her while on board the Carnival Dream during a June 4th cruise. 

Carnival Dream Cruise ShipThe newspaper states that the alleged crime took place while the Dream was in international waters sailing to St. Thomas.

According to an affidavit written by FBI special agent Rafael Fernandez, an 18-year-old woman reported that she and Layne were "having drinks in the ship's club when Layne invited her back to his room. Once there, she had another drink and sat on the bed, and she and Layne began kissing and Layne started 'touching her about the body'." Layne then forcibly "held her down, pulled up her dress, pulled down her underwear and penetrated her with his penis."

The woman said that because Layne was intoxicated, she was able to push him off of her, and she ran out of the cabin. 

The District Magistrate released Layne from custody after he posted a $10,000 bond.

The newspaper states that Layne was allowed to return to his home in Kentucky but had to provide DNA samples as a condition of his release.

 

Photo Credit: Wikipedia /  Kuloskulos