Anthem of the Seas Suffers Propulsion Problem

The Anthem of the Seas is experiencing propulsion problems, necessitating a slight alteration in its current itinerary according to the popular RCL Blog. The ship will remain in Nassau, for two days, where repairs will be attempted to correct the problem.  

The propulsion problem issue is reportedly due to an electrical issue in one of the pod systems.  The Anthem has been cruising at reduced speed on this voyage. AIS systems show it sailing between 15 and 17 knots. 

Last February, the Anthem of the Seas encountered a large storm after leaving Bayonne, New Jersey. The Coast Guard announced that one of the vessel's two azipods malfunctioned during the storm and that the Anthem returned to port in New Jersey with only one propulsion unit operating. The Coast Anthem of the Seas Guard stated that "during the storm the port azipod, which is one component of the vessel's propulsion system, burned out all four clutches." Royal Caribbean, which initially denied any damage or injury to the ship or the passengers and then claimed that the only damage to the ship was cosmetic, was forced to try and quickly replace the clutches on the storm damaged azipod before the ship's next cruise. The cruise line also decided the starboard azipod 's clutch also needed to be replaced "as a precaution," raising the possibility that it also sustained damage during the storm.

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Photo credit: El Coleccionista de Instantes Fotografía & Video - El Crucero Anthem of The Seas en el muelle de Santa Catalina de Las Palmas de Gran Canaria., CC BY-SA 2.0, commons / wikimedia. 

Eight Year Old Nearly Drowns on Anthem of the Seas

Multiple news sources are reporting that Royal Caribbean's Anthem of the Seas cruise ship turned around after leaving Bayonne, New Jersey because an 8-year-old child was found unresponsive at the bottom of one of the ship's swimming pools this evening.

ABC-Channel 7 News NY says that the "8-year-old is currently on life-support."

Children drowning or nearly drowning in cruise ship swimming pools unattended by life guards is not an uncommon topic. 

Anthem of the SeasLast December, an eight year old child drowned in an unattended swimming pool on Royal Caribbean's Liberty of the Seas. The child was pulled unconscious from one of the cruise ship's pools by a passenger. 

In January last year, a 4 year old boy nearly drowning aboard Royal Caribbean's Oasis of the Seas on January 3, 2015. The Miami Herald published Near-drowning on Royal Caribbean cruise raises concerns about lack of lifeguards after that incident.

In May 2014, a 6 year old boy nearly drown on the Royal Caribbean Independence of the Seas and left the child fighting for his life in a hospital.

Last year, in an article titled Cruise Ships Are Unregulated Trouble on the High Seas, the New York Times wrote that Congress has exempted these cruise ship behemoths from virtually all regulations. The Times characterized the last death of a child in a pool without a lifeguard as a problem with letting cruise lines regulate themselves.

All major cruise lines have lost children and passengers in swimming pools on their ships. Like Royal Caribbean, Carnival, NCL and Princess Cruises continue to refuse to hire lifeguards.

To my knowledge, Disney is the only cruise line to employ life guards on its cruise ships. However it did so only after a 4 year old child nearly drown on the Fantasy and sustained a catastrophic brain injury requiring life-time medical care and resulting in a multi-million dollar settlement.

I have long advocated for having a lifeguard at every pool on a cruise ship. Lifeguards are needed because parents are not perfect, and there is a natural tendency for parents to let their guards down when they are on vacation. Kids deserve to have their parents and the cruise line working together to keep them safe. The cruise industry collects billions of dollars a year from passengers and pays virtually zero in U.S. taxes. It's shameful for every cruise line except Disney to refuse to hire lifeguards to keep kids safe and to be trained and certified in life saving measures and CPR.

Read Thoughts From A Concerned Cruiser about cruise ship swimming pool safety before Disney hired life guards.

The Miami Herald covered the issue and interviewed me, reporting that there have been a dozen passengers who have drowned or nearly drowned in cruise ship swimming pools without lifeguards in the last 2-3 years involving primarily children: Royal Caribbean (4)(ages 4, 6, 8 and 8), Princess (4, 3 adults and one 8 year-old child), NCL (3)(ages 4, 6 and 10), Carnival (1)(age 6), and Disney (1)(age 4)(before hiring lifeguards).

July 11 2016 Update: The boy, identified as Prince Adepoju of Maryland, died on July 2, 2016, according to multiple media reports.

 

Photo Credit:  By GlynLowe, Hamburg, Germany https://commons.wikimedia.org/w/index.php?curid=46635956; Video Credit CBS-2 NY. 

 

 

Families of Children With Autism File Suit Against Royal Caribbean

The Palm Beach Post is reporting that a lawsuit was filed this week against Royal Caribbean by families of children with autism who faced the February 6th storm which terrorized many passengers aboard the Anthem of the Seas.

The article was written by the the Palm Beach Post's weather reporter, Kim Miller, in her blog called WeatherPlus.  

Ms. Miller writes that "40 families of children with autism sued the luxury cruise company saying Anthem o fthe Seas Stormofficials were negligent in their actions to sail the Anthem of the Seas into the storm despite forecasts that predicted turbulent weather."  

She cites the lawsuit filed on Monday which says that "there were 40 families with Autism Spectrum Disorder children aboard the vessel and parents and aides did their best to protect themselves and their children who were being severely battered and traumatized."

The lawsuit represents a potential public relations nightmare for the cruise line which, ironically, has collaborated with Autism on the Seas, a non-profit national organization, since 2007, in developing cruise vacation services to accommodate adults and families living with children with special needs, including "autism, asperger syndrome, down syndrome, tourette syndrome, and cerebral palsy." 

Royal Caribbean said that the lawsuit lacks merit. The cruise line again commented that the Anthem encountered "unexpectedly severe storm" but still kept "the ship safe . . ." 

This may well prove to be a difficult case to defend given the fact that weather forecasts predicted 30+ foot waves and hurricane strength winds which rocked the cruise ship and damaged at least one of the ship's azipod propulsion units in the storm. 

The court records reflect that John Ostrow of Miami and Alan Trachtman of New York City represent the families. Long time cruise line defense lawyer Curtis Mase of the Mase and Lara law firm in Miami is representing Royal Caribbean in the first two lawsuits arising out of the storm last month. 

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Photo Credit: Incredible World / ABC News / Youtube

Is Royal Caribbean Telling You the Truth?

When the Anthem of the Seas sailed into the forecasted storm last month, Royal Caribbean's PR department began to downplay the controversy. They claimed that they were surprised by the storm. But the truth is that the storm was accurately forecasted with waves over 30 feet and hurricane strength winds. Even NBC weatherman Al Roker mocked Royal Caribbean, pointing out the forecast and saying "Bullfeathers!" (see video) to the cruise line's claim of surprise.  

Royal Caribbean initially said that no one was injured and the cruise ship experienced no damage. This was also untrue. When passengers began posting photos and video on social media showing the destruction of the storm, the cruise line finally admitted that there were injuries but claimed that only "four injuries have been reported, none severe." This was untrue. I've spoken to far more than 4 Al Roker Bullfeatherspassengers who allege injuries, some of them quite severe. They all say that the ship infirmary was literally overwhelmed by injured passengers. Some tell me that the medical staff finally shut and locked the door to the medical facility in order to keep others injured out.

Royal Caribbean also later said that the ship only had cosmetic damage and was "seaworthy." Again, this was completely untrue. The U.S. Coast Guard revealed that when the Anthem returned to port in New Jersey, one of the two azipods was in fact damaged and had to be repaired before the cruise ship could be cleared to sail.

Several passengers contacted our office seeking to become involved in the class action lawsuit filed against Royal Caribbean because they feel that the cruise line has not been honest with them or the public and had trivialized their concerns and fears. 

Today PIX-11 in New York interviewed a Royal Caribbean passenger who feels that Royal Caribbean was not honest with the passengers on the latest Anthem cruise that was cut short short again.  The cruise line said that they were returning the Anthem early to port because of "rough weather" that was supposed to hit the ship on Tuesday and Wednesday.  But there was no such storm.  Instead there was a gastrointestinal illness outbreak that the passenger believes was the true cause of the early return.  

Listen to the interview.  She's a cruise fan but feels deceived.

 

"Curse of the Seas" Returns to New Jersey for Noro Cleaning

Passengers on the Anthem of the Seas are stating that as of Monday, as the cruise ship continued to head back to New Jersey for deep cleaning, the captain informed them that 109 passengers are sick with norovirus.

Other passengers also tell me that there are more than this sick, but they don't want to go to the medical facility.    

According to the CDC, cruise lines are required to provide notification to the federal agency when the gastrointestinal illness (GI) count exceeds 2% of the total number of passengers or crew onboard. The CDC-required notification is for totals for the entire voyage.

There are between 4,180 passengers (double occupancy) and 4,905 passengers (maximum occupancy) on the cruise ship so 2% turns out to be between 83 and 98 passengers. So expect Anthem of the Seas - Norovirusthe CDC to officially announce that the Anthem to be the fourth U.S. based cruise ship with an norovirus outbreak this year. 

The much ballyhooed "severe storm" that supposedly caused Royal Caribbean to cancel two days of the cruise is nowhere to be seen, as passengers report good weather and calm cruising. 

Royal Caribbean, which didn't mention the topic of norovirus until passengers went to Twitter complaining of the virus outbreak, denied on Twitter that the outbreak was the reason behind returning to port in New Jersey early. But many news sources blended norovirus into the story after an executive with the Associated Press aboard the cruise ship said that the ship’s captain and its cruise director made announcements about norovirus sickening people on the ship.

The AP executive was also quoted saying that the cruise ship "workers are scurrying around like ants, scrubbing down handrails, tables and any other surfaces that can be washed" - an apt although somewhat derogatory description. This is hardly what the cruise line wants the passengers to think about on a cruise marketed as a relaxing pleasure cruise.  

Whoever you believe, whether the Anthem of the Seas is returning to avoid the so-called storm or because of a virus outbreak, there is no doubt that the Anthem's reputation is being mauled in the court of public opinion.  New York Magazine called her the "bad luck cruise ship."  CNN calls her the seemingly perpetually "storm battered" cruise ship. Some people on Twitter are asking "Anthem of the Seas: Cursèd ship of doom, or just a run of bad luck?"  

Of course, any mention of the Anthem today is accompanied by photos and video of the raucous cruise earlier this month which reminds everyone of the fact that the ill-fated ship sailed into the violent storm.

The "cursed" cruise ship theme was blasted in the headlines of the popular U.K. tabloid newspaper the Daily Mail which asked "Is the Anthem of the Seas Cursed?" The Inquisitr, Newsmax, and the Examiner, among others, all joined the Daily Mail in labeling the Anthem "cursed" in their news Anthem of the SEas Norovirusarticles.   

So the overworked crew members continue to spray and scrub everything in sight. Photos sent to me from the ship show the crew members wiping all rails and counters (photo top) and wrapping a rack of cookies-(photo bottom) with a Saran-Wrap like film, apparently to keep the surfaces and food clean. (I have never seen this before).  

Regarding the crew members who had to deal with storm-frazzled passengers three weeks ago, and are now pressed into non-stop noro-eradication measures, I'm sure that they feel that the Anthem of the Seas may indeed be cursed.

March 1, 2016 Update 5:00 PM:  The CDC disease data-base just listed the Anthem of the Seas. It lists "unknown" rather than norovirus so we may find out that there is some other source of infection like e-coli or something more exotic. 125 passengers and 16 crew members are infected at this point. The CDC recommends sending 10 more crew members and 10 contract cleaners to the ship as well as 4 Hotel and Housekeeping Operations Managers, 3 Public Health staff, one nurse from the cruise line corporate office.   

A newspaper in New Jersey published a story that quotes a passenger on the cruise ship saying that the CDC came on the ship in Puerto Rick and tested for e-coli.  

Anthem of the Seas: Afraid of the Weather or More Bad Publicity?

This evening Royal Caribbean announced via Twitter that that it's "closely watching a large storm off the coast of Cape Hatteras. We want to be extra cautious when it comes to weather in the area." The cruise line decided that it is canceling the last two days of the current Anthem of the Seas cruise which will skip Barbados and St Kitts in order to "avoid a severe storm & provide guests with a comfortable journey back home."

Is this the same cruise line which recklessly sailed into a much larger storm three weeks ago?

The forecasted wind and wave conditions seem modest compared to the weather conditions forecast prior to the disastrous cruise on February 6th when the cruise ship sailed into waves over 30 feet and encountered hurricane strength winds.

So why the cautious approach today? Is this a cruise line that really learned its lesson?  Is this the result of new decision makers back in Miami who decide whether the Royal Caribbean ships will encounter rough weather? Remember, Royal Caribbean announced that the last storm revealed what the cruise line said were "gaps in our planning system that we are addressing."

Royal Caribbean also said that it was strengthening its storm avoidance policy, and allegedly added resources at its corporate headquarters in Miami to provide additional guidance to its captains. 

So is the decision this evening to cut the cruise short the result of more cautious meteorologists and fewer macho captains?  I doubt it. The weather reports seem pretty tame. 

It seems that the decision to cancel the remainder of the Anthem cruise is motivated more in order to avoid bad press than bad weather. Why? Passengers are reporting that over 65 people have come down with symptoms of the dreaded norovirus. A code red is underway. If there are 65 official reports, chances are that the true number is much higher. There will be what the cruise lines call "enhanced" cleaning when the ship returns to New Jersey on Wednesday in an effort to kill the noro.  Royal Caribbean's reputation can't take a massive noro outbreak on the heels of subjecting its guests to a massive storm earlier this month.

So what happens when the cruise ship returns to port 2 days early?  If this were truly just a weather related event, then the passengers, whose flights home are still scheduled two days later, should be able to stay on the ship. But if passengers are forced to leave the ship early for the anticipated super cleaning, it would seem that Royal Caribbean is more concerned with eradicating norovirus from its huge cruise ship than risking its guests encountering another round of rough weather.  

Anthem of the Seas Captain's Letter

Anthem of the Seas Returns to New Jersey: Has Royal Caribbean Learned a Lesson?

Royal Caribbean Anthem of the Seas StormThe storm-ravaged Anthem of the Seas is returning to port in New Jersey tonight with around 4,500 passengers aboard, many of whom feel traumatized by the cruise to the Bahamas run amok.

Many passengers on the cruise ship have contacted our office to complain that they literally feared for their lives and those of their families when the ship sailed into the predicted storm earlier this week. Many couples say that they told their partners that they loved them and said goodbye, afraid that as the cruise ship was rocked by 30 foot waves and blasted by 125+ MPH winds the ship would list over and they would drown in the surging ocean.

Many passengers also told me that they knew that there would be no way to safely board life boats in light of the high winds and intense waves if they had to abandon ship. They mentioned their panicked children who saw the fear in their parents' eyes of perishing at sea.

Today I was interviewed by several local news stations in New York City, including the local CBS station channel 2 (video below) about the cruise line's ill-fated decision to cruise into the storm

Meanwhile, it appears that Royal Caribbean has come to the realization that it made a mistake by not paying attention to the weather forecasts (which accurately predicted that there would be a storm developing with waves predicted of over 30 feet). Travel Market reports that Royal Caribbean has formed a shoreside team of meteorologists and captains to monitor the weather and advise the navigational teams of its cruise ships of storms and whether it is prudent to proceed.

Royal Caribbean sent the following statement to the media:

"Anthem of the Seas will return to Cape Liberty, NJ this evening, and we are grateful for the safe return of our guests and crew.

We apologize for exposing our guests and crew to the weather they faced, and for what they went through.

Our ship and our crew performed very well to keep everyone safe during severe weather. Of more than 6000 people on board, only four minor injuries were reported.

Despite that fact, the event, exceptional as it was, identified gaps in our planning system that we are addressing. Though that system has performed well through many instances of severe weather around the world, what happened this week showed that we need to do better.

The severity of Sunday's storm, with its sustained 120-mph winds, far exceeded forecasts. Even so, it is our responsibility to eliminate every surprise we possibly can.

As of today, we are strengthening our storm avoidance policy, and have added resources at our Miami headquarters to provide additional guidance to our ships' captains.

As for Anthem of the Seas, much of the superficial damage caused by the storm has been repaired. We expect to resume her planned itinerary for next week's cruise.

Again, we offer our apologies to our guests and crew." 

Statement courtesy of local ABC station 7 in New York City.

 

Critical Medical Condition of Four Passengers Returns Anthem of the Seas to Port Early

Anthem of the SeasA passenger aboard the Royal Caribbean Anthem of the Seas contacted me yesterday evening stating that:

"On the Anthem of the seas. The ship had to come back a night early . . .  there are 4 critically ill passengers on board . . . Captain not saying anymore then 4 critically ill and pleaded we understand because if this was our family we would want the same."  The captain specifically stated that  the passengers were in "critical" medical condition. 

The passenger subsequently stated that two and possibly three of the passengers had died. There was no information whether the passengers had been injured or were sick. 

@PTZtv indicated that the cruise ship returned to the harbor in New York early last night for "medical emergencies."

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It's surprising how little insight we have received on this story, as one other blogger notes

Photo Credit: Dickelbers Creative Commons 3.0 via Wikipedia