Carnival Scores PR Coup During Interview with CBS's Peter Greenberg

Arnold Donald Carnival CruiseCarnival scored some much needed public relations points during an interview with CBS News' travel expert Peter Greenberg. Following several high-profile mishaps (the Costa Concordia disaster and the Carnival Triumph "poop cruise"), the cruise giant is reportedly spending more than half-a-billion dollars for improvements on its fleet of cruise ships. 

Of particular interest during the interview was that new CEO Arnold Donald (who replaced Micky Arison, photo left, as CEO) was featured. He appeared relaxed during the interview with Greenberg while discussing some serious issues. Some points made by CEO Donald during the CBS interview:

"Not only did no one die, no one was hurt, no one was sick, so there was no safety health issue involved with the Triumph at all."

"In the highly unlikely event we should ever lose power again we'd be able to have a system to back that up and we'd have a process to keep from losing power in the first place." 

Carnival rerouted 63 miles of cable, so that a fire would be less likely to take out both engine rooms, as it did on the Triumph. "If one room is lost, we don't lose the other."

Fire suppression was increased: water mist nozzles were increased from 30 to about 500, and a 24 / 7 manned patrol was added to look for oil or fuel leaks. And finally, a second backup generator (nowhere near the engine room) was installed just in case.

Photo Credit: local10.com / Video Credit: CBS News

September 4 2013 Update:  The CBS Morning Show Segment That Looks Like a Carnival Cruise Commercial via Skift - Does CBS stand for Carnival Broadcasting Station?

 

 

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