Walker & O'Neill recently settled a claim against Royal Caribbean Cruises on behalf of a seriously injured former crewmember, originally from St. Vincent in the West Indies.
The crewmember was employed as a stateroom attendant for a number of years. Stateroom attendants, also referred to as cabin attendants or cabin cleaners, are required to work long hours and are often assigned over 20 cabins to clean. They are responsible for cleaning the bathrooms, cabin interiors, and balconies on exterior cabins for all of the assigned guests, as well changing the linen and making the beds several times a day. The cruise line also presses them into carrying heavy luggage during embarkation days as well.
Royal Caribbean pays cabin attendants only $50 a month in salary. The crewmembers are dependent on tips from passengers to make a living.
The crewmember in question was injured on the Enchantment of the Seas while he was lifting a sofa to clean under it and experienced sharp pain in his lower back. He sought treatment from RCCL's on board medical team.
Unfortunately, the cruise line failed to provide prompt and adequate care and deemed him fit to continue working even though he was in immense pain.
Our firm flew the injured crewmember to Miami where we arranged for him to be evaluated by a board certified orthopedic doctor. We were successful in reaching a settlement of his claim to compensate him for his injury and resulting pain and suffering, and to provide funds for medical treatment in the future.
Please keep in mind when you cruise on Royal Caribbean cruise ships that the cabin attendants work well in excess of 10 hours a days, 7 days a week. That's over 280 hours a month without a day's rest.
Tip them generously!
Photo credit: Jim Walker (photo used with client's consent)