Costa Concordia: "Cruising Italian Style - Unique Routes - Lifetime Memories"

Cruising Italian Style - Costa ConcordiaA long time reader of Cruise Law News just contacted me.  He suggested that I take a look at the promotional language in the website of the cruise industry's trade group, the Cruise line International Association ('CLIA") regarding Costa Cruises.  

So I took a look at CLIA website on Costa Cruises.  it refers to “Cruising Italian Style:"

Cruising Italian Style” with Costa is much more than a voyage to a new and exciting destination – it’s an experience that creates lifetime memories . . .

CLIA mentioned "5 Key Selling Points" for travel agents to keep in mind in selling Costa tickets.  The first 4 points listed are "Cruising Italian Style, Europe’s #1 cruise line, Italian-inspired ships & ambiance, and True European experience."

It was selling point # 5 that knocked my socks off: "Cruise Innovator: unique routes . . ." 

Oh boy.  I can't make this stuff up. 

I suppose that the hardest job in the world is to try and handle the PR work for a cruise line right now.   "Unique routes?"  "Cruising Italian Style?"  I hear the jokes already.  Yes, that's when the Captain dines with a blonde bimbo former crewmember as the ship sails by a quaint Italian village at 16 knots within spitting distance of the rocks.  Don't worry, enjoy your antipasti and vino, the home office in Genoa has approved the route. 

Another reader of my blog, who also wishes to remain anonymous, sent me a current banner ad (below) for another cruise line.  it seems that Silversea wants to compete with Costa for the most "unique cruise route."  

Let's hope that this advertisement is the result of some skilled photo-shop work rather than a reckless stunt by another foolish cruise line. 

Silversea Cruises - Too Close to the Rocks       

 

Royal Caribbean Passenger Falls & Dies on Liberty of the Seas Cruise Ship

Liberty of the Seas - Catacombs News sources are reporting that a passenger died aboard a Royal Caribbean cruise ship this morning after falling down a staircase. 

Massachusetts resident, Barbara Wood, age 47, reportedly was leaving the Catacombs nightclub aboard Royal Caribbean’s Liberty of the Seas at about 1:48 a.m. when she fell on the stairs and struck her head, according to a statement by the Broward County Sheriff's office. 

Ms. Wood was taken to the ship’s infirmary where she was pronounced dead at 2:50 a.m., according to the Sheriff's office.  Sheriff’s deputies met the cruise ship when it docked at 5 a.m. at Port Everglades in Fort Lauderdale. 

The Royal Caribbean PR spokesperson stated that the company would not speculate on what caused the accident. 

It should be noted that there should be closed circuit television (CCTV) maintained by the cruise line which should have captured the accident and should reveal exactly what happened.  It is less than clear where the accident occurred although the stairs around this club are extremely decorative. 

Any time an accident occurs late at night and near a nightclub, there is speculation that alcohol may have been involved.  This is nothing new.  Alcohol sales are a fundamental part of the cruise Liberty of the Seas - Royal Caribbean Cruise Ship - Catacombs experience, and alcohol is often pushed by the cruise lines. 

Royal Caribbean has undoubtedly already carefully reviewed this passenger's onboard purchases and determined exactly how many alcoholic beverages, if any, she purchased last night.  The cruise line will also have reviewed the CCTV images and interviewed those at the scene of the accident.  

To the extent that alcohol played any part in the accident, the maritime law regarding the liability of cruise lines is well settled.  In Hall v. Royal Caribbean, a passenger "was injured on the high seas when, after having been served alcohol by the vessel's employees to and obviously past the point of intoxication, he staggered from a lounge, and while unable to look after himself fell down two flights of open stairways." 

The appellate court reversed the trial court's dismissal of the case, finding that the dismissal "must be reversed because the complaint clearly stated a cause of action for breach of the defendant's duty to exercise reasonable care for the safety of its passengers."  

If you were on the cruise and have additional information to add, please leave a comment below.

February 4, 2012 Update:

This i snot the first serious accident on the Liberty o fthe Seas involving the Catacombs stairwells: When Will Royal Caribbean Replace the Dangerous Stairs in the Catacombs Lounge on the Liberty of the Seas?

 

Photo credit:  Bottom photo - skinnie minnie / Flickr page

Royal Caribbean Cruise Passengers Injured During Excursion in St. Thomas

A cruise sponsored open safari bus excursion from a Royal Caribbean ship crashed in St. Thomas, resulting in injuries to cruise passengers. 

The passengers were traveling from the Serenade of the Seas cruise ship in the safari bus when the open air bus lost control going down an embankment.

Royal Caribbean stated that eleven of the passengers were immediately transported to a local area hospital.  The Royal Caribbean PR person, Cynthia Martinez, stated that "ten were treated for minor injuries, two were uninjured, and one was seriously injured."  Twelve of the 13 passengers Serenade of the Seas - St. Thomasreturned to Serenade of the Seas and will continue on the sailing.

One passenger sustained a fractured hip and remains in St. Thomas for further medical treatment.

Royal Caribbean stated that the cruise passengers were participating in the "Best of St. Thomas and Shopping" shore excursion. 

Accidents like this are not as uncommon as the cruise lines will admit.  Two years ago a young man from a Princess cruise ship was killed and numerous passengers were injured in a cruise bus excursion in Tortola - Excursion Tour Bus Crash In Tortola Injures Princess Cruises' Passengers From Caribbean Princess.

The previous year, a dozen passengers from Celebrity Cruises' Summit cruise ship were seriously injured when an open air excursion vehicle ran off the road in Dominica.  We represented passengers against the cruise line and the excursion company in that accident.  Information on the Dominica excursion accident is contained in an article "Injured Visitors to Dominica Airlifted to Miami."

"Open air safari" buses and other similar vehicles in the Caribbean are often designed without seat belts or shoulder harnesses, and the vehicles are also often substandard and poorly maintained. 

It remains to be seen whether this vehicle was properly equipped and maintained.

Update:

The Virgin Islands Daily News reports that there was much more to the accident than admitted by Royal Caribbean.  The newspaper reports that a "safari taxi carrying 13 cruise ship tourists on a shore excursion darted from Skyline Drive on Friday morning, levelling mailboxes, striking a parked SUV, launching itself over the ridge and plunging 65 feet into thick bush.   . . . The crash broke one woman's hip and caused a cut on one passenger's forehead that required stitches."

Taxicab Commission Executive Director Judith Wheatley said that there have been several recent accidents which have "put safari safety into the spotlight."

Drunk Passenger Goes Overboard From MSC Poesia During Jam Cruise

A number of people have asked us what happened during the Jam Cruise two weeks ago where a passenger went overboard.  

Although we try to keep up with all of the incidents involving cruise ship overboards, somehow we missed this incident. 

Jam Cruise - Jam Cruise 10 We have been informed that an intoxicated passenger sailing aboard the MSC Poesia during the January 9 - 14, 2012 Jam Cruise climbed up to a restricted area on the ship’s pool deck and then jumped off.  He was rescued and airlifted from the next port to a hospital.  No other details have been released.

Other than this limited information, we don't have much else to share.

Jam Cruises always seem to involve some type of controversy.     

Last year, there was a highly publicized Drug Bust on MSC Poesia Cruise Ship during the Jam Cruise.   Federal and local agents with K-9 dogs raided the MSC Poesia looking to arrest passengers with drugs.  Officers from U.S. Immigration and Customs Enforcement, the U.S.Marshals Service, the U.S. Drug Enforcement Administration, and the Broward Sheriff's Office participated in the raid.  The raid targeted the cruise ship right at Port Everglades in Fort Lauderdale before it sailed with music fans on its Jam Fest cruise around the Caribbean. The raid resulted in the arrest of some passengers and the seizure of small quantities of pot, mushrooms, hash oil, LSD, Ecstasy, and prescription drugs as well as unspecified drug paraphernalia.

Right before this year's Jam Fest, the host cruise ship for the music fest, the Poesia ran aground in the Grand Bahamas Island and destroyed a reef.  This occurred during another music fest, the first annual three-night Holy Ship! music cruise.

Does anyone on the Jam Fest cruise have any information about the latest overboard from the Poesia or any other exciting times during a Jam Cruise??

Carnival Cruise Passenger Falls to His Death on the Fantasy

Fantasy Cruise ShipMultiple news sources are reporting that a 26-year-old American passenger aboard a Carnival cruise ship fell to his death.  

The incident occurred on the Carnival Fantasy cruise ship.  The man apparently fell from the upper levels all the way down to the lobby level of the cruise ship

The cruise ship docked in Nassau, Bahamas last night.  Its departure today was delayed due to an investigation into the casualty. 

Bahamas police said in a statement today that the passenger was from South Carolina.  

The ship departed Charleston, South Carolina on Wednesday for a five-day Bahamas cruise.  It is still scheduled to return to Charleston on Monday.

Were you on the cruise?  Do you have information regarding what happened?  Please leave a message below.

 

 

Video:  ABC News Charleston

Are Lawyers Taking Costa Cruise Survivors Into Dangerous Legal Waters?

As rescue and recovery attempts continue to try and locate the bodies of passengers missing from the Costa Concordia disaster, law firms in the United States are moving forward to file class action lawsuits against Costa Cruises and its parent company, Carnival Corporation, in Miami, Florida.

One of the firms advertising for such cases and taking a high profile position is the New York firm of Proner & Proner.  On its page "Costa Concordia Passengers: We Are Here for You," the Proner firm states that it intends to seek "at least $160,000 on behalf of each of the passengers aboard Costa Concordia Class Action Lawsuit - Miaimithe ship at the time of the wreck. Those who were injured, as well as those with wrongful death claims, may be able to collect multiple times that amount." 

In a telephone interview with a local reporter in Miami, the Proner firm said it intends to represent passengers of "all nations" from "Peru to Shanghai."  It will be seeking to recover "millions" on behalf of the dead or missing passengers.  During the interview, the New York lawyer said a lawyer was flying to Miami to file the class action lawsuit and would include Carnival as a defendant.

Whoa Nellie!  Lets slow down and collect our thoughts for a second. 

Cases against cruise lines are governed by a specialized area of maritime law which is different than land based law.

The courts have applied maritime law to uphold certain contractual limitations set forth in the passenger ticket issued by the cruise lines.  These terms and conditions of the cruise passenger ticket are quite draconian in nature.  Take a minute and read one of our articles about this issue: Top 10 Shocking Clauses In Your Cruise Contract.

One of the most important contractual terms includes what is called a "forum selection clause."  This clause specifies where the lawsuit must be filed.  The cruise lines identify a location that it convenient for them and inconvenient for the passenger.  The location is usually where the cruise line is located, which gives the cruise line a home court advantage so to speak.  It is inconvenient, time consuming, and expensive for passengers injured during a cruise to travel to the location chosen by the cruise line to file suit.

The cruise lines have been successful in enforcing these type of clauses.  In the case of Shute v. Carnival, the United States Supreme Court required a passenger who lived in Oregon, and injured during a cruise from California to Mexico, to file suit here in Miami.  No the passenger terms and conditions are not fair, but they are routinely enforced.  

For the Concordia disaster, the Costa passenger ticket contains a clause specifying Genoa, Italy as the location for the lawsuit.  Most tickests issued by cruise lines based in Miami like Carnival and Royal Caribbean select Miami as the place where the lawsuit must be filed.  But Costa's ticket is different.  For Costa cruises which call on an U.S. port, the lawsuit has to be filed in Broward County in South Florida.  If the cruise itinerary does not include a U.S. port, the lawsuit must be filed in Italy.

Last year, we wrote about a similar situation.  In Seung v. Regent Seven Seas Cruises, a passenger was injured while cruising on the Paul Gauguin cruise ship, operated by Regent Seven Seas Cruises, in the Pacific Ocean.  After Ms. Seung filed suit in South Florida where the cruise line is based, the defense lawyers moved to dismiss the case arguing that the forum selection claim required the lawsuit to be brought in France.  The federal court here dismissed her case.  The 11th Circuit Court of Appeal affirmed the dismissal and held that the passenger, from California, had to travel to Paris to pursue her remedies.  Our article is entitled Cruise Forum Selection Clauses: Do You Speak French?

As soon as lawsuits are filed against Costa in this jurisdiction, the cruise line will move to dismiss the cases and will cite the Shute and Seung cases discussed above. 

The cruise line defense lawyers will argue that the lawsuits cannot be filed here.  The Costa company is incorporated in Italy and based in Genoa.  The cruise ship is flagged in Italy.  The disaster occurred in Italian waters.  The Italian Coast Guard responded.  The Italian authorities are investigating the cause of the crash and the casualties. The criminal proceedings are taking place in Italy.  The lawyers for the passengers will be hard pressed to explain why the cases should not be filed in Italy. 

The Costa cruise ticket has another curious twist.  It specifies that Italian law should apply.  For death cases, Italian law may actually provide for a more equitable remedy that the U.S. General Maritime Law and statutory law - particularly where the deceased passengers are retired. 

In the U.S., wrongful deaths on the "high seas" (non U.S, territorial waters, including territorial waters of other countries) are governed by a federal statute called the Death On The High Seas Act ("DOHSA").  There is no recovery under DOSHA for pre-death pain and suffering or emotional losses of the surviving family members such as grief and bereavement.  The only recovery is for financial losses such as lost wages of the decedent.   If the decedents are retired or children, then there are no recoverable damages except for burial and funeral expenses assuming the bodies are located. 

So if the wrongful death cases are filed in the U.S., and the court applies U.S. law, there may be no recovery in certain death cases.  Yet if the cases were filed in Italy, there could be recovery under Italian law.  A passenger could conceivably file suit in a more convenient forum in the U.S. yet receive no recovery; whereas if the passenger filed suit in a less convenient location in Italy there may be greater recovery in some cases.

Then there is the matter of Carnival.  Yes it is the parent company of Costa.  And yes, as the Proner lawyers mention to the news reporter, it collects over 14 and 1/2 billion dollars a year.  But  that does not automatically give anyone a basis to sue it in Miami every time one of its subsidiary company's cruise ships around the world suffer a casualty.  

There are often severe consequences of filing suit in the wrong location or against the wrong party, including the assessment of costs and in some circumstances attorney fees. 

We hope that the lawyers who are working faster than the recovery teams in Italy to file suit here in Miami know what they are doing and are not navigating their clients into dangerous legal waters. 

Royal Caribbean President's Email Blast Insults Crime Victims

Yesterday one of my clients, who I will call Jane Doe, contacted me after receiving an unsolicited email from the President of Royal Caribbean Cruises, Adam Goldstein.

The e-mail addressed her by her first name.  It seemed to be personalized to her.  It recognized her as a past customer and contained statements like:

"At Royal Caribbean International, the safety and security of our guests and crew is our highest priority. It is fundamental to our operations. Our maritime safety record over our 42-year history Royal Caribbean Cruises  - Adam Goldstein illustrates our commitment to the safety of the millions of guests and crew that sail on our ships."  

President Goldstein's email outraged Jane Doe.   You see, she had just returned home with her young daughter who had been raped on President Goldstein's cruise ship, the Allure of the Seas.  

Goldstein's unsolicited email to a rape victim's mom had nothing to do with the humiliating shipboard rape suffered by Jane Doe's daughter, one of many rapes of children on the Royal Caribbean fleet over the years.  Instead, it was part of this cruise line's media campaign to try and distance itself from the negative fall out following the deadly Costa Concordia disaster.

Royal Caribbean is the only cruise line making such public statements following the Concordia crash.  You can watch Royal Caribbean's slick video touting the safety of cruising here.  President Goldstein's blog is here.  "Safety is in our DNA."  "Cruising is the safest form of transportation."  "The safety and security of our guests is our highest priority."  Royal Caribbean covered all of the cruise industry's talking points in its video, the president's blog and its e-mail blast below.    

Of course, in truth, Goldstein's email was not a personalized message to Jane Doe.  He does not know her from the man in the moon, even though her daughter was raped on the cruise line's showpiece megaship and the biggest cruise ship in the world. 

Royal Caribbean spammed Goldstein's email to every single family who had sailed with them.  This was an intentional and reckless stunt, considering that hundreds of women and children have reportedly been sexually assaulted during Royal Caribbean cruises over the years.  Certainly, the cruise line knew that its former customers who are victims of crime, and whose names remain in its customer database, would feel salt being poured into their wounds upon reading Goldstein's email in their personal email accounts.      

Insensitive & thoughtless, if not outrageous?   Definitely.  But Goldstein is not thinking of his customer's feelings.  He is motivated by his cruise line's bottom line.  He wants to reassure his customers that it is safe to return to cruising, whether that is true or not. 

This is hardly the first time this has happened.

In 2006, one of my clients, Laurie Dishman (photo right), was brutally raped by a part time Royal Caribbean security guard with a Royal Caribbean Crime Victim Laurie Dishman prior record of sexually harassing passengers.   She retained us to represent her.  I sent a handful of letters to President Goldstein, asking for our client's medical records, her statement, and the name and address of the Royal Caribbean employee who raped Laurie.  We received nothing in response.  Goldstein ignored us.

The only things Laurie initially received from Royal Caribbean were unsolicited emails inviting Laurie to return for another "cruise of a lifetime" on a Royal Caribbean ship.  The emails continued for over a year.  Each email popping into her computer's email in-box took Laurie back to the scene of the crime and reactivated a sense of panic and stress.  It was only after a half dozen letters of protest from us, and a Congressional investigation into the crime initiated by Laurie's Congresswoman in 2007, that the cruise line scrubbed her from its marketing database.

We pleaded for Royal Caribbean to implement a system to remove a passenger's information from the company's marketing database whenever a passenger was raped, killed or lost a loved one overboard during a cruise.  Believe me, cruise vacationers don't want promotional brochures in their mail boxes after a family member has been raped or lost at sea.    

It looks like Royal Caribbean ignored that request too. 

President Goldstein's blog talks in grandiose terms about the Costa Concordia crash being a "defining moment" for the cruise industry.  He promises a renewed commitment to passenger safety.  Let's hope that's true. 

But when a cruise line president sends an e-mail blast to the mother of a child raped during a cruise, you wonder whether cruise line executives like Goldstein really get it.   

 

Photo credits:

Adam Goldstein - Royal Caribbean Flickr page

Laurie Dishman - Sacramento Bee

 

ROYAL CARIBBEAN EMAILS ADAM GOLDSTEIN'S LETTER TO MILLIONS OF CRUISE CUSTOMERS:

Dear XXX, 

All of us at Royal Caribbean International continue to extend our heartfelt sympathies to those affected by Carnival Corporation's recent tragic incident on the Costa Concordia. As a Crown & Anchor Society member and loyal Royal Caribbean guest, we know you may have some questions as the situation continues to unfold.

At Royal Caribbean International, the safety and security of our guests and crew is our highest priority. It is fundamental to our operations. Our maritime safety record over our 42-year history illustrates our commitment to the safety of the millions of guests and crew that sail on our ships. The measures we take in the interest of safety are many, often exceeding the regulatory requirements – these are all part of our ongoing commitment to innovation and continuous improvement in every aspect of our business.

To address some of your questions and concerns, here is a video that will provide an overview of safety onboard our ships; the training of our crew, officers and captains; and the many regulations that govern our practices. Click here to watch.

As a past cruiser, we know your friends and family may be asking about your own time at sea. We hope that you'll share this video along with your personal Royal Caribbean experiences with them, and reinforce that cruising continues to maintain the best safety record of any industry in travel.

Thank you for your continued support and we look forward to welcoming you aboard again soon on one of our ships sailing to 270 destinations worldwide.

Sincerely,

Adam Goldstein
President and CEO
Royal Caribbean International

Cruise Law News Discusses Costa Concordia Disaster on LexBlog

The following is from LexBlog TV which hosts our firm's blog Cruise Law News:

By far and away, the most encapsulating part of the news surrounding the Costa Concord shipwreck in Italy has to be the remarkable and unbelievable imagery. But while the images of the ship lying on its side, half above the water, are difficult to comprehend, things get even more unbelievable as you find out more and more about exactly how this type of thing could happen.

To explain what we know about how this happened—starting with Captain Francesco Schettino’s bizarre actions—and the culpability he and the cruse line may face, we bring in Jim Walker of Walker & O’Neil and the excellent Cruise Law News.

 

Unbelievable . . .

Click on "CC" on player for English subtitles: 

Costa Cruise Disaster: Spotlight Shifts to Carnival - Where's Micky?

Costa Captain Fransesco Schettino - Public Lynching It was only a matter of time before the public would realize that the crash of the Costa Concordia involved far more than just the actions of a reckless cruise ship captain.  Costa's quick smack down of Captain Schettino (photo left) was not an impulsive outburst by the Costa CEO Pier Luigi Foschi.  It was undoubtedly a decision carefully thought out with the involvement of the Carnival decision makers in Miami.  

If Schettino had to be lynched by public outrage to save the cruise corporations, so be it.

However, It seems that the much talked about "fly-by" of Giglio may not, after all, have been showboating of an unpredictable captain but initiated and approved by the cruise line itself back in Genoa.  And if Costa knew about and ratified the dangerous maneuvers which took over 4,000 lives perilously close to the rocks, then what does this say about the safe operations of the entire Carnival fleet with its fleet of over 100 ships carrying hundreds of thousands of passengers every day?

The spotlight has now moved from Captain Schettino to Costa in Genoa and now to Carnival Corporation here in Miami.  But where is Carnival's CEO Micky Arison?

Arison is trying to remain anonymous.  But that's hard to do.  After all, he is the smiling face of the Costa CEO Pier Luigi Foschi Carnival "fun ship" fleet.  He is the big name owner of a high profile NBA basketball team of superstars, seen at court side rubbing elbows with celebrities at the Miami Heat games.  But he obviously does not want to be identified with this mess.  Arison does not want his mugshot to be posted alongside the likes of bad guy Schettino or rat fink Costa CEO Foschi (photo right). 

Two days ago I wrote that Arison and other Carnival cruise executives are ruining their reputations by not flying to Italy and speaking to the surviving passengers  and crewmembers     

Now the international press is calling Arison out.

Cruise writer John Honeywell of the U.K.'s Mirror wrote a strongly worded article today demanding answers from Arison:  Concordia: Arison Must Act Now.

The London Independent followed suit by the article Concordia's Invisible US Owner Branded "A Disgrace."

Independent quoted Italy's La Repubblica newspaper asking: "Who is this mysterious boss and how has he managed to remain like a ghost since the tragedy?" 

Carnival CEO Micky ArisonBusiness Insider was to the point with Carnival Is Failing Spectacularly In The Handling Of Its Costa Concordia Crisis.

Where is Micky Arison?" asks The Wall Street Journal in an article Carnival CEO Lies Low After Wreck.

The Miami Herald, which will usually shy away from any critical issues which may embarrass the cruise lines which advertise with the newspaper, published the article Carnival Cruise Lines Faces a Hostile PR Tide

The Herald quoted two PR experts saying:

“Micky Arison should come out, and take ownership, and get in front of the story.

"I would have had him go to the scene.  Micky is a likable guy and pretty well known.  This is one of those cases where I think the presence of the CEO would have been helpful.”

These PR experts are right.  Arison is well liked by cruise fans and travel agents.  He is loved by the local NBA fans, particularly after he brought Shaq to Miami from LA and won the NBA basketball championship. 

Carnival CEO Micky Arison - Costa CEO Pier Luigi Foschi When the Heat won the NBA, Arison was photographed everywhere and with everyone, holding his prized trophy.  He even took his trophy on a world wide tour, including taking it on Costa cruise ships.  A photo (right) of Arison and Foschi, in happier days, show them with the NBA trophy aboard the Costa Allegra cruise ship.

But now with around 30 dead or missing from the Concordia wreck, Arison is nowhere to be seen.  Arison has never stepped up to the plate to address unpleasant issues, like sexual assaults on his fleet of cruise ships, Carnival's avoidance of taxes, or exploitation of foreign crewmembers.  

I don't see Arison appearing anytime soon before a microphone to discuss the deaths of his cruise guests either. 

 

Photo credits:

Captain Schettino:  Karl Ritter

Costa CEO Foschi:  Tano Pecoraro / AP

Carnival Ceo Arison:  Reuters

Arison & Foshi with trophy:  NBA.com 

"The Situation Is Under Control, Go Back To Your Cabin" and Other Lies From The Costa Concordia Disaster

When I first learned of the unfolding Costa Concordia cruise disaster ten days ago, I remember reading a statement attributed to the cruise line stating that the evacuation was proceeding "orderly" and the passengers were "not at risk."  

Initially there were no reports of deaths or injuries, but I knew that something was terribly wrong.  Elderly passengers are always at risk while transferring from a cruise ship to a lifeboat, even to a tender to shore on a perfectly calm day.  How possibly could there be no risk to passengers during during an emergency evacuation at night under these dire circumstances?

We now know that this was just one of many lies to be told by Costa and its captain.

What other statements will long be remembered from the Costa disaster?

"I slipped and fell into the lifeboat" by Captain Fransesco Schettino.

This is perhaps the biggest whopper I have ever heard in my life.   It takes great acting skills to deliver such a ridiculous explanation for abandoning a ship you just sank.  Being a liar does not erase being a coward.   If Schettino really slipped and fell, I offered on Twitter to represent him in a lawsuit against Costa (a bad joke on Twitter I suppose in a time of great sorrow).  But If I were his lawyer, I would file for a trademark on the "slipped-and-fell-onto-the-life-boat" phrase for its sheer comedic genius.               

What other cruise lies will long be remembered?

"The Situation Is Under Control, Go Back To Your Cabin" says a Costa supervisor to panicked passenger who assembled on deck with their life vests ready to be evacuated.  How many of the passengers were deceived by this false information?  The most compliant personalities were probably the first to follow these instructions, whereas the cynics didn't.  Did the deferential passengers die in the bowels of the ship? 

In an every-man-for-himself situation do the gentle souls die first?

Costa Concordia Cruise Ship - "Everything is Under Control"

 

Photo credit:  Reuters

Caption credit:  Costa Cruise Line 

Cruise Crisis Management FAIL - How Carnival is Ruining its Reputation Following the Costa Concordia Disaster

A cruise line's reputation in a time of crisis is often formed not by the circumstances which caused the crisis but by the company's attitude, appearance, and action afterwords.

I call this the "three A's" of cruise line crisis management: attitude, appearance & action. 

When disaster strikes and passengers are injured or killed during a vacation cruise, the U.S. public has a remarkable capacity to forgive the individuals and companies involved.  Part of this tendency to forgive, rather than judge, is tied to the Judeo-Christian heritage of our country - where Costa Concordia Cruise Ship - Cruise Crisis Management we sacrifice resentment and seek redemption in the process.

In practical terms, Americans understand that accidents are inevitable.  "Sh*t happens," the saying goes.  Bad things happen to good people.  An individual or company should be forgiven if they demonstrate a humble and respectful attitude; they appear on the scene to take stock of the problems they caused; and they take prompt action to help others injured by their conduct.        

So how have the principal actors in this drama performed so far?

Captain Francesco Schettino failed  miserably.  His attitude has been defiant.  His appearance?  None.  He abandoned ship in dereliction of the traditional maritime duty to stay with the vessel dating back to the Medieval Sea codes.  He fled the scene of a crime.  His actions?  Self preservation. Disregarding orders by the Italian Coast Guard to return to the cruise ship and assist Captain Francesco Schettino - Costa Concordia Cruise Shipin the evacuation.  Lying.  I slipped-and-fell-into-a-life-boat defies reason and belief. 

Costa's chief executive, Pier Luigi Foschi, and parent company Carnival's CEO, Micky Arison, are close behind the disgraced captain in trying to ruin their reputations.

Arison admittedly expressed his condolences from the comfort of his 200 foot luxury yacht in the Miami area.  But carefully crafted corporate PR statements go only so far.  He failed to appear at the scene.  How hard is it to hop in a Gulfstream jet and fly to Rome and then head over to the island of Giglio? 

In Miami, we hear snickering that as the Costa Concordia sits on its side with dead passengers still trapped inside, some of the the Carnival executives have been seen gallivanting around town at black-tie gala parties and even Miami Heat professional basketball games.  (CEO Arison owns the Miami Heat.)  But it was only this weekend, one week after the crisis started, that Arison sent senior executive Howard Frank to Italy.  Even then, Howard appears to be in Genoa where Costa's headquarters are located.  He apparently has no intention of making an appearance at the scene of death and destruction.

Although the physical presence of corporate executives at the scene of a mass disaster may be President Bush - Ground Zero - The Right Imagelargely symbolic, such visual images are important to demonstrate the corporation's attitude of concern and compassion.

President George Bush was perceived as demonstrating the right attitude when he appeared at the remains of the Twin Towers following 9/11.  He was photographed (left) standing on a pile of smoking rubble, with his arm around a fire chief, encouraging other fire fighters through a bullhorn.   But when Hurricane Katrina struck New Orleans and images of panicked residents waving to helicopters on the roof of flooded house were broadcast on the cable news stations, the president was no where to be seen.  Photographs of President Bush (below right), later published of him looking from a window on Airforce One 35,000 feet over the disaster below, made him appear aloof and disconnected and did his reputation more harm than good.     

Carnival has managed prior cruise disasters effectively in the past.  When an engine room fire disabled the Splendor cruise ship in 2010, Carnival sent a team of executives from Miami to San President Bush - The Wrong ImageDiego where they conducted a highly publicized press conference at the port.  Carnival offered reimbursement of all cruise fares, waived all onboard purchases and promised a free cruise in the future.

Carnival followed the "three A's" of crisis management perfectly.  Its attitude was humble.  It appeared on the scene.  And it took immediate action to solve the problem.

I was so impressed that I wrote an article praising Carnival and providing my opinion why it should not be sued for the accident. 

But Carnival does not seem to know how to act following the Concordia disaster. 

We hear Carnival's CEO Arison finally saying the rights things. Five days after the crisis unfolded later, he finally tweeted "I gave my personal assurance that we will take care of each & every one of our guests, crew and their families"  He included a link to a press release issued by Carnival promising to take care of everyone.  But this weekend, there are news reports that the cruise survivors were stunned and insulted when Costa CEO Foschi offered a 30% discount on future cruises as part of proposed compensation to stave off lawsuits. 

A 30% discount?  Talk about pouring salt into the wound.  The cruise industry collects over $35,000,000,000 (billion) a year mostly from tax paying Americans yet it pays no U.S. federal taxes because it registers it vessels overseas and incorporated itself in Panama to avoid U.S. tax, wage and labor laws, and health and safety laws.  Arison himself is the richest person in Florida with a net worth of over $4,000,000,000.  

Carnival will not hesitate to make a claim against its underwriters for payment of $500,000,000 for its wrecked cruise ship as well as seeking hundreds of millions of dollars for the lost revenue caused by not being able to collect money from passengers sailing on the cruise ship in the future.  It Micky Arison - Carnival CEO - Compassionate CEO or Greedy Pig?is now rightfully facing public ridicule by offering a discount worth a few hundred dollars to avoid litigation.  I hate to think what the families of the dead loved ones think about taking a discounted Costa cruise in the future.

Carnival and CEO Arison have a mixed reputation in Miami over the years.  Lots of travel agents love Arison.  But Arison has faced more than his fair share of critics for Carnival's avoidance of taxes, exploitation of foreign crewmembers and indifference to the problem of women and children being sexually assaulted on Carnival's cruise ships.  Consider these articles: "Is Mickey A Greedy Corporate Pig?" or "The Deep Blue Greed - The Arison Clan Built Carnival into a Money Machine by Cleverly Avoiding Tax Laws" or Carnival? Try Criminal.   

Carnival has enormous financial resources and insurance proceeds to respond to the disaster and compensate the families who are suffering because of its reckless captain.  It can take care of the mess and salvage its reputation.  But does it have the corporate ethics to do so?  We know that CEO Arison loves the limelight when his businesses are successful. But if Arison and Carnival's executives don't care enough to appear in Giglio to speak with the survivors directly and assess the situation personally, they risk earning reputations no better than that of their arrogant and cowardly Captain Schettino. 

 

Photo credits:

Top:  News Pictures / Rex Features

Bottom:  ESPN

Did a Cunard Child Predator Molest Children Aboard the QM2 & Queen Elizabeth Cruise Ships?

The Mail Online in the U.K. reports tonight that a crewmember who worked aboard two of the world’s most luxurious cruise ships is being investigated by police on suspicions that he sexually assaulted children during the cruises. 

The newspaper reports that the Cunard crew member who allegedly carried out his indecent conduct worked for Cunard for over five years on Cunard’s flagship, the Queen Mary 2, and its sister cruise ship, the Queen Elizabeth.

Queen Mary 2 - Cunard Child Predator?  Detectives in England started the investigation after a parent of one of the abused children tipped the police.   So far, the detectives have interviewed several families in England.   The crewmember suspected of the crimes lives in Wiltshire, in England.

These Cunard cruise ships carried passengers of course from many other countries, including the U.S.

According to this account, the crewmember left Cunard's employment before the police probe began six months ago but has been interviewed by detectives in Wiltshire.  The detectives have apparently examined photographic and computer equipment at the man’s home.

The UK newspaper indicates that Cunard refuses to identify the job position of the the former crew member, "but he is known to have been a low-ranking employee who had regular, close contact with passengers on board."   Based on this description, its sounds like the alleged child predator probably worked as a cabin attendant or a youth counselor.

Sexual molestation of children on cruises is an ugly topic we have written about many times before.  You can read more cases than you want to know about little kids being sexually abused on cruises here.

These two Cunard cruise ships are part of the larger Carnival fleet of cruise ships.  Carnival owns Cunard.  This is the last thing that Carnival wants to be in the press at this time, as it is reeling from the bad publicity after another one of the cruise brand it owns, Costa Cruises, ran a $500,000,000 cruise ship into the rocks and killed around 30 of its guests.

A reckless captain who abandons ship while passengers are drowning in the submerged cabins of the Costa Concordia?  A child predator who worked aboard the Cunard QM2 and Queen Elizabeth for 5 years? 

What's the next shoe to drop in the Carnival fleet? 

February 16, 2012 Update: Did Cunard Child Supervisor Molest Other Children During Cruises?

ABC's 20/20 Covers Costa Concordia Disaster (Part 2) Plus Out of Control Cruise Ship Drinking & Violence

ABC Film Crew at Port of Miami - ABC 20/20 - Cruise Ship Drinking and ViolenceLast night ABC News aired a cruise ship special on its 20/20 program about the Costa Concordia disaster.  Narrated by Chris Cuomo from Italy, the one hour program contains an inside look at this latest cruise ship disaster based on interviews with surviving passengers.

You can watch the first segment of the show, which focuses on details of the cruise disaster, here

The 20/20 program also took a hard look at the problem with excessive drinking during cruises.  I learned a new phrase last night, of being "cruise-ship drunk."  You will see lots of videos of passengers being "knee-walking" or "fall-down" drunk.  Not a pretty sight.

The show correctly points out that there is a direct correlation between excessive drinking and violence, which is compounded by the tendency of the cruise lines to push the sale of booze, the insufficient number of security guards, and the absence of an independent police force.  We looked into these problems over the last few years in our articles:

Cruise Ship Brawls - A Problem that Will Get Bigger with Bigger Ships

More Cruise Ship Violence - A Drunken Brawl On Carnival's Dream

Cruise Refunds and a Drunken Backstreet Boy?

Latest Royal Caribbean Rape Allegation Reveals Problem of Underage Drinking on Cruises

Carnival Murder Case Reveals Out of Control Cruise Booze

The 20/20 program includes a few clips of me at the port of Miami explaining the problems of cruise ship drinking and violence.

The segment below is about 5 and 1/2 minutes:  

 

 

Watch the entire 20/20 "cruise confidential" program here.

Video credit:  ABC NEWS / ABC 20/20

ABC's 20/20 Covers Costa Concordia Disaster (Part 1)

Last night a cruise ship special aired on ABC's 20/20 about the Costa Concordia disaster.

Narrated by Chris Cuomo from Italy, the one hour program contains interviews with surviving passengers.  The 52 year old captain, Francesco Schettino, is seen dining with a 25 year old blond former crew member as the disaster unfolds.  ABC shows a computer simulation of the crash.  The passenger interviews include accounts of the chaos and confusion, the delayed Mayday signal, the false information to the passengers, the captain's cowardly abandonment of ship, and his subsequent refusal to comply with Italian Coast Guard orders to return to the stricken vessel.  Italian authorities arrested Captain Schettino who has been labelled the "chicken of the seas."

There are also 2 or 3 clips of me answering questions at the port of Miami, explaining how the disaster unfolded.

The segment below is about 8 and 1/2 minutes:

 

 

Watch the entire 20/20 "cruise confidential" program here.

Video credit:  ABC NEWS / ABC 20/20

Costa Concordia Cruise Disaster Reveals Cruise Industry Has No Credible Voice

Late last Friday, I received a tweet from one of my 9,000 friends on Twitter informing me that a cruise ship had run aground off the coast of Italy.  Not much was known about what happened.  No one in the media was initially reporting on the incident. 

I stayed up all Friday night and Saturday morning watching the increasingly frantic twitter feed about the emerging circumstances surrounding the grounding of the Costa Concordia cruise ship.  Twitter friends like London cruise blogger John Honeywell a/k/a @CaptGreybeard began Costa Concordia Cruise Disastertweeting the first photographs of the beached cruise ship.  Other friends on twitter like Mikey's Cruise Blog tweeted non-stop as the story unfolded.  

Completely missing from the discussion on social media sites like twitter and facebook were Carnival (the owner of Costa) or its CEO Mickey Arison ( @MickyArison ) or the cruise industry's trade organization, the Cruise Line International Association (CLIA) which has a twitter name @CruiseFacts.

CLIA did not make a single tweet, statement or press release all weekend. 

The few bits and pieces of information which trickled from from Costa falsely suggested that the stricken cruise ship was being orderly evacuated and that the passengers were "not at risk."

In the first blog I wrote that night, I suspected that the cruise line's comments were "probably the usual misleading and false cruise propaganda."  As it turned out, while Costa was assuring the public that everything was fine, panicked passengers were jumping overboard or struggling to survive as water filled their cabins.    

Costa Concordia Captain - Coward of the Seas?The motto of the $35,000,000,000 a year cruise industry is CLIA's "one industry, one voice."  But CLIA apparently does not work on the weekends.  When disaster struck the Concordia and over 4,000 passengers and crew feared for their lives, CLIA remained silent.

Meanwhile, the void  was filled with insightful analysis and photographs from the international media, particularly from the U.K., as well as iReporter accounts from the scene of the disaster.

The first tweet from the Carnival CEO Arison, who has amassed a personal fortune of over $4,000,000,000 (billion) from cruise fares, came long after the disaster, expressing his condolences, but quickly followed by a tweet (since deleted) supporting his pro basketball team of NBA superstars.         

The void created by the absence of information from CLIA and Carnival and its subsidiary line Costa was quickly filled by non-stop interviews of surviving passengers who described the chaos and deadly confusion as they tried to escape the sinking vessel, which we now understand was caused by the reckless conduct of the cowardly cruise ship captain (above right) who abandoned ship when things got tough.  

The media quickly called on maritime lawyers here in South Florida to provide insight into the disaster.  Our firm received inquires from major television and radio networks like ABC, 20/20, NBC, CNN, Erin Burnett, Anderson Cooper, CNBC, the Canadian Television Network and BBC Radio, as well as national and international newspapers and magazines like Newsweek, the Jim Walker - CNN Studio - Costa Concordia Cruise DisasterNew York Times, the Washington Post, and U.K.'s Telegraph.  I spent the better part of this week speaking with several dozen journalists and shuttling between TV production studios in Miami and Fort Lauderdale for interviews.

The cruise industry did not have much to say.  No one appeared on TV on behalf of the cruise lines. CLIA finally updated its facebook page to assure the public that cruise disasters like this were "extremely rare."  But journalists are turned off by such false and self-serving garbage, and turn to information like that contained on my article Costa Concordia Calamity Just the Latest Disaster for Cruise Industry which discussed prior deaths and injuries on Costa cruise ships in the last two years and a rash of deadly cruise disasters which CNN featured this week.

CLIA also teamed up with a local cruise line defense lawyer here in Miami to write a press release with claims like "the cruise industry is a heavily regulated industry and safety is our highest priority" and "all cruise ships are designed and operated in compliance with the strict requirements of the International Maritime Organization."

I have learned that the media hates corporate PR statements like this.  It's called "gobbledygook" (definition below).  

Most journalists understand that cruise lines are largely unregulated.  To the extent that there is any regulation it is mostly self regulation by an industry whose business model is to incorporate in places like Panama and Liberia and flag their vessels in places like the Bahamas and Bermuda to avoid all U.S. income taxes, labor laws and safety laws.  The so-called "strict requirements" of the IMO are, at best, mere recommendations which the cruise lines can choose to ignore with impunity, like the decision Costa made not to bother to conduct a lifeboat drill before sailing on this disastrous cruise.    

As this week comes to an end, the misleading cruise line press releases simply added to the lack of credibility and silliness of an industry which is known for its lack of transparency.  As the Costa Concordia disaster became a nightly staple for the cable news stations this week, CLIA and the cruise line supporters were no where to be found.  They seem to be hiding under the covers.

Perhaps CLIA's new motto should be "one industry, no voice."         

 

Here are examples of some of the articles we participated in this week:  

CNBC:  Travel: Do you need medical evacuation insurance?

Canadian Television:  Crime, fires compromise cruise ship safety: experts

International Herald Tribune / New York Times: Disaster Cripples Cruiser, Not Cruising

Washington Post:  Costa Concordia sinking leaves other cruise ship passengers alarmed — and out of luck

Cleveland Plain Dealer:  Cruise ship accident prompts questions about industry safety

Examiner:  Passengers blame Carnival Corporation for Costa Concordia wreck

 

*The word "gobbledygook" comes from Maury Maverick, a Texan lawyer who served as a Democratic Congressman and the mayor of San Antonio. He used the word in the New York Times Magazine in 1944 referring to a turkey, “always gobbledy gobbling and strutting with ludicrous pomposity.” 

Costa Concordia Calamity Just the Latest Disaster for Cruise Industry

Cruise Ship Disasters - MSC Poesia Following the spectacle of the Costa Concordia disaster, the cruise industry is starting its campaign to convince the public that cruising is safe notwithstanding the terrifying and grotesque images of the stricken ship.

Pro-cruise trade organizations line the Cruise Line International Association ("CLIA") will claim that incidents like this are "rare" and will characterize the Costa Concordia as a "freak" accident.  But in truth this incident is just the latest cruise disaster in a long line of disasters.

One week ago, Italian cruise liner the MSC Poesia ran aground into a reef in the Bahamas while sailing to Port Lucaya near Freeport, Bahamas.  You can read about that incident here - MSC Poesia Destroys Reef in the Bahamas - Cruise Ship with 26' Draft Sailed Into 15' Waters

The 93,000-ton cruise ship needs twenty-five feet of draft but sailed into only fifteen (15) feet of water. Fortunately for the cruise ship (and unfortunately for the priceless and irreplaceable reef), the vessel ground the fragile reef into bits.  MSC was not able to get off the reef until high tide. But the incident did not stop the cruise ship from tendering cruise passengers to Port Lucaya to enjoy themselves at the beach.  Once high tide freed the ship, the Poesia sailed off as if nothing Cruise Ship Disaster  - Costs Europahappened.  Few people in the media reported on this near disaster. 

It takes deaths and destruction  to focus the media on problems in the cruise industry. 

There have been two serious collisions of Costa cruise ships in the last two years.

In February 2010, the Costa Europa cruise ship collided with a pier in Sharm el-Sheikh, Egypt.  The allision ripped a hole in the hull of the ship and flooded a crew cabin, resulting in the death of three crew members and injury to four passengers.  Photographs of the Costa Europa show the vessel listing heavily on its port side, in order to keep water pouring into the large opening on the starboard side.  You can read about that incident here  - Costa Europa Collides With Pier in Egypt - Three Crew Dead, Passengers Injured

In October 2010, the Costa Classica cruise ship collided with a cargo vessel, the Belgian registered bulk carrier Lowlands Longevity, at the mouth of the Yangtze River.  The ship suffered a long gash over 60 feet long in its side and several passengers were injured.  You can read about that Costa cruise ship crash here: New Photographs Reveal Extent of Damage to Costa Classica

In addition to these collisions, an engine room fire broke out onboard the Costa Romantica near Uruguay in February 2009.  A year earlier, in may 2008, there was a dangerous near-collision between the Costa Atlantica and a cargo ship, the Grand Neptune, where the captain of the Costa cruise ship was heavily criticized.  You can read the UK Marine accident report here. (There is speculation that Captain Schettino was at the vessel's captain at the time.)

Cruise Ship Disaster - Costs ClassicaThe parent company of Costa is Carnival cruise line which has had more than its fair share of disasters.

The U.S. Coast Guard blasted Carnival for its negligence following the November 2010 fire aboard the Carnival Splendor cruise ship when the cruise line's fire suppression system malfunctioned.  The Splendor was a relatively new cruise ship manufactured in Italy.  The fire caused the failure of all of the generators on the cruise ship which stranded over 3,500 passengers on the high seas off the coast of Mexico.  "Coast Guard Blasts Carnival Splendor for Fire Negligence"

The U.S. Navy sent an aircraft carrier to the scene and the U.S. Coast Guard had to tow the stricken cruise ship back to the U.S., at the U.S. tax payer's expense.

Plus consider the following serious events:

Fires Breaks Out On Bahamas Celebration Cruise Ship - December 2011.

Star Princess Cruise Ship Fire - 2006Over 1200 Passengers Rescued from Burning Ferry in the Red Sea, One Dead & Many Injured - November 2011

Fire & Rough Weather Mar Queen Mary 2 Cruise - October 2011

Cruise Ship Fire in Norway Kills Two - September 2011

Explosion Rocks Port in Gibraltar - Independence of the Seas Avoids Damage - May 2011 

First Mexican Cruise Ship Catches on Fire - April 2011

Engine Room Fire Aboard MSC Cruises' Musica Cruise Ship - December 2010

Over 200 Passengers Rescued From Burning Ferry in Baltic Sea - October 2010

Power Outage on Queen Mary 2 Due to Catastrophic Explosion - September 2010

Fire Breaks Out On Cruise Ship In Norway - May 2010

Sun Vista Cruise Ship FireAll of this occurred in the last two years!  In May of 2010, I chronicled the series of serious cruise disasters back over the last decade - Ten Years of Cruise Ship Fires - Has the Cruise Industry Learned Anything?  If you are going to read one story on this blog, it is this one - the dangerous history of cruise ship fires dating from the Princess Cruises Star Princess fire in 2006 to the fire and sinking of the Sun Vista earlier in the1990's.

So as you digest the disturbing story of the renegade captain working for a cruise line with numerous recent casualties and the photos of the luxury liner on its side, don't let the cruise industry fool you into believing that this is an isolated accident.   

 

Don't miss watching: Top Five Worst Cruise Ship Disaster Videos (to be updated)

On a lighter note:  Tina Fey's Honeymoon Ruined By Cruise Ship Fire?

 

Photo credits:

MSC Poesia - shipwrecklog

Costa Europa cruise ship - AP (Hussien Talal) via Mail Online

Costa Classica - EPA via Mail Online  

Costa Concordia Captain Schettino - Chicken of the Seas

The captain always goes down with the ship, the saying goes. 

Or at least the captain is the last to leave a sinking vessel.

But not on the Costa Concordia.

Passengers aboard the stricken Costa cruise ship say that they observed Italian Master Francesco Schettino draped in a blanket aboard a lifeboat heading to safety as the vessel's crew and passengers struggled for their lives.  There is also talk that the captain intentionally deviated from course to "buzz the island," which if true takes this case from sinple negligence to recklessness or intentional misconduct.   

Arrested in Rome for manslaughter and abandoning ship, Captain Schettino talked about "lateral projections of rocks" and other phantom rubbish, rather than his own foolishness, which tore the hull apart and doomed his cruise ship.  He boasted that he saved lives and was the last to leave the vessel, apparently forgetting about his chief purser who was trapped aboard the ship.  

The captain of a vessel is the supreme master of his ship at sea.  The captain is ultimately responsible not only for the safe navigation of the vessel, but for the discipline and order of the crew and the safety of all crew and passengers.

Initial reports suggest that Captain Schettino failed on all accounts.  In an unregulated industry which looks for a scapegoat, the cruise line will focus on an irresponsible and renegade captain as the sole cause of the disaster which unfolded this weekend.

If passenger accounts are correct, Captain Schettino will long be considered a coward who abandoned his responsibilities and duties after wrecking the Concordia and killing scores of innocents in the process.      

  

Francesco Schettino - Costa Concordia Captain - Abandon Ship

 

Photo credit:  Enzo Russo / EPA

Passengers Panic As Costa Concordia Cruise Ship Begins to Sink

Costa Concordia Sinking - Evacuation Cruise ShipCosta Cruise Lines' Costa Concordia cruise ship has evacuated most of its passengers after a disastrous situation this evening near the island of Giglio in southern Tuscany, Italy. 

Media reports suggest that the cruise ship ran aground or struck a reef after departing from its regular course.   

The grounding ruptured the hull and water entered the vessel, leading to the forced evacuation of many of the 4,231 passengers and crew from the stricken cruise ship into lifeboats.  There are reports that passengers jumped into the water during the chaotic circumstances following the grounding. 

The official statements from the cruise line are factually vague.  There is no explanation regarding the cause of the grounding.  The cruise line proclaims that the passengers are "not at risk," but this is probably the usual misleading and false cruise propaganda.  Some media sources are reporting that there are passengers who are dead.  Media sources are reporting around 3  passegers died and up to 50 are missing. 

The Italian cruise ship carrying 3,200 passengers and approximately one thousand crewmembers.  The Costa Concordia had departed for a Mediterranean cruise includio ports in Civitavecchia, Palermo, Cagliari, Palma de Mallorca, Barcelona, ​​Marseille and Savona.

News sources are quoting a passenger describing the mishap similar to the Titanic disaster, "with a scramble among the evacuees, screaming and crying."

January 14, 2012 Update:

Costa issued a statement that the cruise ship struck a "rock."   Other news sources are reporting that the captain was arrested for manslaugter and abandoning the ship.  

Canadian television CTV has an article about the grounding and cruise safety issues - Crime, Fires Compromise Cruise Ship Safety: Experts -  which you can read here.

Costa Concordia Cruise Ship Sinking

Do you have accurate information regarding this disaster?  Do you have photo or video to share? 

 Please leave a comment below.

 

BUSTED! Another Cremember Arrested for Allegedly Raping Girl on Cruise

Yesterday we published an article about a Royal Caribbean crew member who sexually assaulted a 14 year old girl aboard the Adventure of the seas cruise ship.  You can read about the alleged crime here

You can read the criminal complaint and violence of the alleged act here.

This case involves a Roal Caribbean "pool attendant" Fabian Palmer who seems to befriendly with all ages of the opposite sex.

The mugshot of the arrested Royal Caribbean crewmember is below:

Fabian Palmer - Royal Caribbean Cruise - Sexual Assault  

Read our prior article: Royal Caribbean Crewmember Indicted For Sexually Abusing 14 Year Old Girl

Think sexual assault of children is "rare" as the cruise lines want you to believe?  Consider reading these articles:

Sexual Assault of Children on Cruise Ships - A Problem the Cruise Community Wants to Forget

Why Cruises are NOT the Best Vacations with Kids

Should Travel Agents Be Liable For Falsely Representing That Cruises Are Safe For Kids?

Passenger Indicted for Sexual Abuse of 13 Year Old Girl on Disney Wonder Cruise Ship

Top Ten Reasons Not To Cruise: No. 1 - Cruise Lines Are A Perfect Place To Sexually Abuse Children

Celebrity Cruises Crew Member Arrested on Child Porn Charges  

Cruise Ship Sexual Assault: Carnival Bartender Gets Three Years For Raping Fourteen Year Old Passenger

Royal Caribbean Crewmember Indicted For Sexually Abusing 14 Year Old Girl

Fabian Palmer - Royal Caribbean - Sexual Abuse of MinorThe Baltimore Sun reports today that a Grand Jury in Baltimore, Maryland indicted a Royal Caribbean crewmember of sexually abusing a minor during a cruise ship out of Baltimore. 

According to a complaint filed in U.S. District Court in Baltimore, crewmember Fabian Palmer, age 25, befriended a 14 year old girl and her family during a cruise that departed from Baltimore on December 17, 2010.

The newspaper reports that on December 23, 2011, the victim told authorities that she was alone on a deck on the cruise ship when crewmember Palmer took her into a men's locker room and "began having sex with her."  He stopped only when another employee knocked on the door.

The cruise ship's CCTV video cameras captured images of the crewmember, the victim and a second employee outside the locker room around the same time that the victim said the abuse occurred, according to the newspaper.  During an interviewed by Royal Caribbean security, Fabian Palmer - Royal Caribbean - Sexual Assault - Cruise Ship crewmember Palmer admitted having sex with the girl, but claims that he believed that she was 16.

The newspaper does not identify the cruise ship, but it appears that it involved the Adventure of the Seas.

The Grand Jury returned the indictment yesterday.

The FBI has special maritime jurisdiction to investigate crimes like this involving U.S. citizens on the high seas.  An adult engaging in sexual intercourse with a 14 year old minor is in violation of federal law and is considered to be "sexual abuse" which can be prosecuted by the Department of Justice. 

Mr. Palmer's facebook page indicates that he is from Jamaica and worked as a pool attendant on Fabian Palmer - Royal Caribbean - Cruise Ship Sexual Abusethe Royal Caribbean cruise ship.  His facebook page shows him fraternizing with numerous women around the cruise ship pool and other areas of the ship.  The photos are all from his facebook page.

This incident comes at a time when the international media is reporting on the rape of a 15 year old girl on another Royal Caribbean cruise ship, the Allure of the Sea.

The newspaper reports that Royal Caribbean did not immediately respond to a request for comment today.

A similar incident occurred in November on a Carnival cruise ship when a crewmember identified as Kert Clyde Jordan, age 35, a waiter from the country of Grenada, took a 14 year old child into a bathroom on the Carnival Liberty cruise ship. 

He was indicted on sexual abuse and is in jail in Miami awaiting trial.  

You can read about that incident here and here.

Do you have information about any of these crewmembers or incidents?  Please leave a comment below.  

Fabian Palmer - Royal Caribbean - Sexual Abuse of Minor

International Media Focuses on Royal Caribbean Cruise Rape Case

Over the past week there has been a steady stream of articles in the international press regarding the sexual assault of a 15 year old girl by two Brazilian passengers aboard the Allure of the Seas.

The Mail Online newspaper in the U.K. published an article Vacation Nightmare As Daughter, 15, On A Family Christmas Cruise 'Is Lured From A Teen Dance And Raped By Two Men In A Private Room'

Antonio Luiz Scavone Neto - Luiz ScavoneNumerous newspapers in Brazil are covering the story as well.   Today Cominidade News in Brazil was the latest Brazilian newspaper to report on the alleged cruise crime case.

This is an incident which is likely to remain in the news for a long time.  It involves the world's largest cruise ship which Royal Caribbean launched with great fanfare.  The question is whether the one billion dollar cruise ship, packed with multiple Flow-riders, rock climbing walls, skating rink and zip line attractions, has adequate security to protect its 6,500 guests from crimes like this.

The case also will highlight jurisdictional issues involved when foreign nationals from a country with no extradition treaty with the U.S. commit a crime against an U.S. citizen on a foreign flagged cruise ship.

Tomorrow morning a criminal state court judge in Fort Lauderdale will take evidence and entertain argument whether defendant Luiz Scavone (full name Antonio Luiz Scavone Neto) presents a flight risk.  If defendant Scavone is able to flee the U.S. and return to Brazil, there is a certainty that the U.S. will never be able to compel his return to face trial.    

 

Read our prior articles:

Two Rapes Alleged on Royal Caribbean's Allure of the Seas Cruise Ship

Alleged Cruise Ship Rapists From Brazil Seek Low Bond

Crewmember Overboard From Royal Caribean's Monarch of the Seas Cruise Ship

We have been contacted by several different individuals today inquiring into the facts and circumstances surrounding a crewmember going overboard from the Monarch of the Seas cruise ship.

We are informed that the overboard involved a crewmember from India.  No other information is known at this time.  The cruise ship is in Nassau today and was in CoCo Cay yesterday.  There are no news outlets reporting on this incident so far.

Royal Caribbean Monarch of the Seas - OverboardRoyal Caribbean / Celebrity cruise ships have seen the most overboards over the course of the last 2 years.

On December 27, 2011 we reported on a Celebrity crewmember's disappearance - Celebrity Crewmember Missing From Summit Cruise Ship.  Here are other recent stories:

Another Celebrity Crewmember Goes Overboard

Crew Member Goes Overboard from Celebrity Constellation Cruise Ship

Crew Member Missing from the Grandeur of the Seas - Why Are So Many People Disappearing From Royal Caribbean Cruise Ships?

Another Overboard From A Royal Caribbean Cruise Ship? - Oasis of the Seas

Crew Member Overboard from Royal Caribbean's Explorer of the Seas

"Man Overboard" Reported on Radiance of the Seas

Asleep At the Wheel: What Does the Delayed Reporting of Neha Chhikara's Disappearance from the Monarch of the Seas Reveal About Royal Caribbean's Shipboard Security?

Wife of Royal Caribbean Crew Member on Monarch of the Seas Goes OverBoard

The last two articles involve a wife of an Indian crewmember going overboard from the Monarch of the Seas. 

The last time the Monarch of the Seas was in the news was when it failed a CDC inspection in November - Dirty Dishes & Fruit Flies Flourish on Royal Caribbean's Oldest Cruise Ship

Does anyone have information about this latest crew overboard?   If so, please leave a comment below.

January 12, 2012 Update:

DIS, the "Internet's largest unofficial on-line guide to Disney Cruises," contains the following information:

This report is coming live from the Disney Dream.  An unknown Carnival Cruise Line ship and Coast Guard helicopters are currently next to the Dream helping with a search for a man overboard from the Monarch of the Seas.  On schedule today for the Dream is a day at sea, but overnight, guests began noticing unusual movement from the ship.  Guests later learned that the ship had docked at Nassau overnight, but weren't sure why.  An officer from the Dream made an announcement overhead at 9:00 am alerting guests of the situation.  This is the first official notification passengers have received; if any news-worthy updates are given, this story will be updated.

Alleged Cruise Ship Rapists From Brazil Seek Low Bond

Luiz Antônio Scavone Neto - Alleged Cruise Rapist - Luis Scavonne The Sun-Sentinel reports that at a hearing this morning the defense lawyer for alleged cruise rapist, Brazilian citizen Luis Scavone (full name Luiz Antônio Scavone Neto) requested a Broward judge to set "little or no bail."   However, prosecutors for the state argue that defendant Scavone is a flight risk. 

Judge Matthew Destry scheduled a hearing for this Friday to take testimony and hear argument whether defendant Scavone, who allegedly committed "lewd and lascivious" acts against a 15 year old girl on the Royal Caribbean cruise ship, is a fight risk.

Scavone is photographed above left, in happier times.  

The Broward County Sheriff's Office arrested Scavone together with a 15 year old boy, described as an  "alleged accomplice," who lured the 15 year old girl from an on-board nightclub into a passenger cabin on Royal Caribbean's Allure of the Seas cruise ship, according to state prosecutors.

The incident was investigated by the FBI and the Broward County Sheriff's Office which also asserted jurisdiction after the cruise ship returned to port in Fort Lauderdale.

Luiz Antônio Scavone Neto - Cruise Rape Suspect - Allure of the SeasA previous judge who presided over the preliminary hearing,  John "Jay" Hurley, expressed concern that Scavone would flee to Brazil if given the opportunity.  The Sun-Sentinel quotes the judge saying "People who are from Brazil can go to Brazil, and there's very little chance that they'll be brought back to the United States."  The judge called Brazil a "loophole."  The judge was referring to the fact that Brazil recently amended its constitution to prohibit the extradition of criminals from Brazil.  Judge Hurley ordered that Scavone be fitted with a GPS monitor if he is released from custody while the case is pending.

It will be interesting to learn whether the two defendants hid after the alleged crime on the ship ship to avoid responsibility.  That would be a good indication whether they would try and flee the U.S. if released on a low bond. 

The press in Brazil are showing interest in this alleged cruise ship crime.  Several newspapers are publishing stories.  The 15 year old defendant's uncle is apparently a lawyer in Brazil.  The SRZD newspaper in Brazil quotes the family lawyer in Brazil denying everything and making nasty comments about the victim and her family.

Read Our Prior Article:  Two Rapes Alleged on Royal Caribbean's Allure of the Seas Cruise Ship 

Photo credits:

Top:  Brazil Voice

Bottom:  Joe Cavaretta via Sun-Sentinel

Sun-Sentinel article credit: Rafael A. Olmeda

MSC Poesia Destroys Reef in the Bahamas - Cruise Ship with 26' Draft Sailed Into 15' Waters

The MSC Poesia cruise ship ran aground into a reef in the Bahamas this weekend while sailing to  Port Lucaya near Freeport, Bahamas.

The 93,000-ton cruise ship needs twenty-five feet of draft but sailed into only fifteen (15) feet of water.  The video below show that the vessel ground into and destroyed a substantial length of the fragile reef.

Several tugs were called to prevent the cruise ship from further grinding into the reef as the wind tried to push the vessel into more shallow water. 

MSC was not able to get off the reef until high tide.  According to Cruise Radio where I first learned of the grounding, the incident did not stop the cruise ship from tendering cruise passengers to Port Lucaya.  Ed Owen who writes for the Examiner also was one of the first to report on this incident.

Were you on the Poesia when it ran aground?  Do you have photos, video or comments to share? 

 

 

Video credit:   YouTube (Fredgbscuba) 

Disappearance of George Smith Update: Do You Have Information About Gregory Rozenberg?

Gregory Rozenberg - George Smith - Cruise DisappearanceThis weekend saw a renewed interest of the public into the disappearance of cruise passenger George Smith with the airing of a "update" of the unsolved case by Dateline NBC called "Overboard."

The Dateline program focused on the four men last seen with Mr. Smith: Gregory Rozenberg, Zachary Rozenberg, Rostislav ("Rusty") Kofman, and Josh Askin.  These four cruise passengers were in Mr. Smith's cabin after 4:00 AM in the morning shortly before Mr. Smith went overboard. 

Although Dateline suggested there is a new focus by the FBI on these four passengers, the truth of the matter is that the FBI focused on these four shortly after Mr. Smith's death in July 2005 - over six and one-half years ago.

Many news sources, including the New York Post, are reporting that the "Russians" (the two Rozenberg brothers and Rostislav Kofman) all reside in New York and allegedly are now subject to the scrutiny of the FBI "mafia team" in New York.  Hogwash.  Greg Rozenberg lived in South Florida (Boca Raton) for years.  He has spent years in a prison in Florida.  He now lives in Dade City, Florida.

Greg Rozenberg has been arrested multiple times in Florida for various alleged offenses ranging from driving with a suspended license to possession of cannabis to trafficking oxycodone.  His mug shots are readily available on line, including the one below taken in 2009.  

The Dateline show showed snippets from the deposition of Mr. Rozenberg which was taken by one of the lawyers for the Smith family while Mr. Rozenberg was in jail in Florida.  My impression of the Gregory Rozenberg - George Smith - Cruise Disappearancecomplete deposition is that the Smith family's lawyer did his best to try and lead inmate Rozenberg to testify against Mr. Smith's wife, Jennifer Hagel.  To see a lawyer for the Smith family try and lead a felon into implicating a completely innocent widow is one of the most disgusting things I have ever seen. 

Jennifer Hagel passsed a FBI polygraph in 2005.  The FBI never considered her a suspect in her husband's death.   

You can watch parts of the video deposition of Greg Rosenberg shown on dateline here.

We will show other portions of the two hour Rozenberg deposition, and explain why that deposition was taken, in another article.

Do you have information about Greg Rozenberg, or fellow cruise passengers Zach Rosenberg, Rusty Kofman and Josh Askin, which may provide answers to solve the George Smith case?

 

Photo credits:

Top:  Greg Rozenberg's Facebook

Bottom:  Palm Beach Sheriff's Office 

Cruise Law: Miami Cruise Ship Law Update

This weekend the cruise port in Fort Lauderdale, Florida broke a new record with the most cruise passengers entering or leaving the port.  The Sun Sentinel reports that around 106,000 passengers will transit through Port Everglades on 24 cruise ships.  Each day from Friday through Sunday will see 8 cruise ships return and then leave the port full of passengers.   

The newspaper suggested an interesting visual perspective: If lined up bow to stern, the cruise ships sailing through Port Everglades this weekend are as tall as 22 Eiffel Towers, or as long as Port Everglades Cruise Port - Cruise Law72 football fields . . .

The heavy port activity is the result of New Year / Holiday cruise ships returning to South Florida.  

Unfortunately not all of the cruises turned out to be safe experiences. 

Multiple sexual assaults occurred on the world's largest cruise ship, the Allure of the Seas, during a cruise over the New Year.  We discussed the alleged crimes in an article last Wednesday.  The alleged rapists were passengers from Brazil.  It is interesting to note that they were not arrested by the FBI but by the Broward Sheriff's Office.  Florida is the only state where the local police or sheriff officers can arrest and the state can prosecute crimes on the high seas.  In all other states, only the federal government can assert such jurisdiction.   

The alleged crime was finally reported by the Miami Herald yesterday and the newspaper mentioned our previous article.  It is good to see the the Miami Herald reporting on cruise ship crimes.  The Herald historically ignores stories like this and does not seem to want to anger the local cruise lines here in Miami who are major advertisers with the newspaper.  The Herald also included coverage on its Spanish edition, el Neuvo Herald - "Arrestado Hombre Acusado de Violación En Un Crucero."

Our firm was also mentioned in an interesting article about cruise ship norovirus and whether cruise line are taking adequate steps to sanitize their ships.  E Turbo News (Global Travel Industry News) published an article "When Bugs Swim: Cruise Ships Provide Perfect Environment for Spread of Disease."  I talked about my experience interviewing cruise ship cleaners who believe that the EcoLab spray disinfectants cause injury to their lungs.  They admitted pouring the anti-bacterial solutions down the drain and replacing the solutions with water.  So when they wipe the wet rags over the cruise ship surfaces, they are probably just spreading the nasty viruses George Smith - Jennifer Hagel - Cruise Crimeeverywhere.  No wonder the cruise lines seem to have a problem with norovirus outbreaks.

The big news this weekend was the media hype surrounding DateLine NBC's update on the disappearance of cruise passenger George Smith who went overboard in July 2005.  Unfortunately, there was nothing new presented in the hour long show.  You can read our last article about Mr. Smith's situation here.  I have always thought the case involved foul play and the four men last seen with George Smith know more than they have admitted.  At least the DateLine program returned the public's attention to this unsolved case.   

With the renewed interest in Mr. Smith's case the popular Cruise Radio program aired a prior interview with me which you can listen to here

This blog started the new year out with our own record.  According to Google analytics, over 20,000 visitors read over 67,000 pages for the first 8 days of 2012.  

If you have a question about cruise ship law or want our perspective on a cruise related story, please contact me directly at jwalker@cruiselaw.com    

Cruise Radio: Six Tips to Staying Safe on a Cruise Ship

Yesterday award winning cruise radio host Doug Parker (photo left) broadcast an earlier interview with me about tips about staying safe during a cruise.  The text of his blog is below.  Don't forget to listen to the interview at the bottom link:  

Cruise Radio - Doug Parker - Cruise Safety Tips"It’s not something you like to think about but just like on land, crime too happens on cruise ships, too.  This week’s news has been about the George Smith case, a man who disappeared on his honeymoon cruise back in July 2005, aboard Royal Caribbean’s Brilliance of the Seas.  A follow-up “Overboard” will be on NBC’s Dateline this Friday night.

A lot of people let their guard down while cruising and think it’s safe to get crazy drunk or let their kids have full rein of the cruise ship because it’s a “safe-haven,” but that’s not always the case.  I mean you can drink all-you-want and not have to drive anywhere, right?

Maritime attorney Jim Walker of Cruise Law News sat down with us and gave us ”Six Tips for Staying Safe at Sea.”  This interview aired in January 2011 on Cruise Radio but we think this is a good time to reinforce what could be consequences of letting your guard down.

You will want to forward this article to any frequent cruisers in your life."

Listen to this short but informative interview here.

Update on Disappearance of George Smith From Royal Caribbean's Brilliance of the Seas Cruise Ship

George Smith Disappearance Update This evening Dateline NBC will air what it is calling an "update" on the story of missing cruise passenger George Smith who disappeared under suspicious circumstances during his honeymoon cruise aboard Royal Caribbean's Brilliance of the Seas cruise ship in the summer of 2005.

I am glad to see that Mr. Smith's case  is receiving additional attention.  

I have always thought that foul play was involved in Mr. Smith's disappearance.  Hopefully the renewed media attention will motivate someone to come forward with information which may help solve the case.    

That being said, I am skeptical whether anything "new" will be revealed by the Dateline program tonight.  

Dateline advertises that its program will tell " . . . the story of an active, ongoing investigation whereby FBI agents won't talk on the record.  However, the cruise line Royal Caribbean has conducted its own internal investigation and Dateline has the exclusive update about what George Smith Murder Updatehappened aboard the ship in the early hours of July 5, 2005."

Let's keep a few things in perspective.  Mr. Smith's disappearance, or murder as many people including me believe, occurred on July 5, 2005 - six and one-half years ago. 

In 2005, Royal Caribbean provided us with copies of photographs of the cabin and awning, statements, security reports and other information about Mr. Smith's disappearance.  The case was discussed regularly on all of the nightly cable news shows and major networks which broadcast a great deal of information about what happened on the night in question. 

Royal Caribbean's investigation into what happened ended in 2005.  The cruise line defense lawyers who were sent to the cruise ship have subsequently switched to representing passengers and crewmembers.  Believe it or not, they are now employed by a firm which sues Royal Caribbean and other cruise lines.  There has been no "internal investigation" by Royal Caribbean into the circumstances surrounding Mr. Smith's death for over 6 years. 

Now, lets consider the so called "open and active" FBI investigation.  Six and one-half years George Smith Death Update - Dr. Henry Leeago, the FBI was investigating the case, although I would consider it rather amateurish.  The FBI had not even interviewed the passengers on either side of the Smith's cabin a month after the cruise.  These individuals were first interviewed by Joe Scarborough on cable news.  The investigation did not get serious until we boarded the cruise ship with forensic scientist Dr. Henry Lee and a team of investigators.  It was only after we retained Dr. Lee did the FBI test the carpet in the cabin for blood stains.

Our firm was in constant contact with the FBI (we represented George Smith's widow Jennifer Hagel) in 2005 and 2006.  It was clear to us that the FBI investigation lost steam in early 2006.  A  Grand Jury was convened and called witnesses but returned no indictments against anyone.  There has been no real investigation by the FBI for well over five years as best as we can tell. 

What the Dateline television show will discuss are certain documents, photographs and video which the cruise line has been offering to the families since June of 2006.  At that time, we reached a settlement with Royal Caribbean where the cruise line would pay $1,060,000 in compensation, as well as turn over all of the cruise line's documents, photographs, CCTV images, statements and other information in order for the families to try and learn what happened to Mr. Smith.  Much of the George Smith Murder - Cruise Ship  information was confidential and privileged which  the cruise line had no legal obligation to disclose.

The Smith family objected to the terms of the settlement.  A probate court in Greenwich upheld the settlement, finding that it was fair and in the best interests of all concerned.  But the Smith family appealed the Greenwich probate court's ruling and this delayed the cruise line's release of information.  Several years later, Royal Caribbean increased its settlement offer by $250,000 for a total of $1,310,000 and again agreed to provide exactly the same documents, photographs and information it offered back in 2006.

In 2010, Royal Caribbean turned all of its internal information over to the families.  There was nothing new in these documents most of which we obtained in 2005.  The attorney for the Smith family provided copies of these documents to the producers of Dateline which tonight will disclose the "new" information.      

Jennifer Hagel - Disappearance of George Smith In truth, Dateline is now airing the same old photographs, cruise line documents and statements which we obtained in 2005 and which the cruise line has been offering to all of the families since 2006.

The Smith family apparently has a new theory into their son's death, namely that he was killed in an attempted robbery.  The New York Post contains a quote, this morning, from the Smith family's lawyer that “The family believes it was a robbery-gone-bad." 

The New York Post's article contains the provocative title: "Feds' Mafia Team Join Probe into Disappearance of Conn. Newlywed."  The alleged "mafia" connection to some of the men last seen with Mr. Smith and who were in his cabin around 4:00 AM on the morning of his disappearance is nothing new.

The Post also published a couple of CTTV images of Mr. Smith and his wife Jennifer Hagel which Royal Caribbean released several years ago.  

Last summer, we published a series of articles on the sixth year anniversary of Mr. Smith's death:George Smith Disappearance Update

Trouble as the Cruise Ship Sails to Kusadasi

A Frantic Call Back to Connecticut

Media Frenzy Follows Case of "Missing Honeymooner" 

Dr. Henry Lee Boards the Brilliance of the Seas 

Royal Caribbean Blocks Dr. Henry Lee's Dummy Experiment 

The International Cruise Victims Organization Is Born! 

Royal Caribbean Captain Says Its Just an Accident Involving a Bloody Nose 

Larry King Live & the "Missing Groom Mystery"

Do you have information which may solve this case?   Please let us hear from you.

  

 

Photo credit:  Bottom 2 photographs (CCTV images) Royal Caribbean / New York Post

Two Rapes Alleged on Royal Caribbean's Allure of the Seas Cruise Ship

The world's largest cruise ship was the location for two shipboard rapes during a 10 day Christmas and New Year cruise which returned to South Florida yesterday.

The first reported incident occurred on the last night of the cruise and has been reported by several local news stations.  It involved a 15 year old girl who was lured from a cruise line teen club under false pretenses back to a passenger cabin and then sexually assaulted by a 20 year old man and another 15 year old boy.

Allure of the Seas Passenger - Luiz Scavone - Brazil - Rape - Sexual AssaultThe alleged assailants are two Brazilian passengers who were sailing aboard Royal Caribbean's Allure of the Seas, which is based on Port Everglades in Fort Lauderdale, Florida.

According to the Broward County's Sheriff's Office, the 15 year old girl was at the cruise ship's teen club called "Fuel" when a 15 year old boy told her he was having a party in his room.  The young girl, who was vacationing with her family, was led to believe that she would meet friends there.  However, after entering entering the cabin, she was confronted by an older passenger, Luiz Scavone, age 20. His full name is Luiz Antônio Scavone Neto.

The Broward Sheriff's Office (BSO) said that Scavone and the 15 year old boy prevented her from leaving, removed her clothing, forced oral sex, and then both raped her. "The victim told them 'no' several times and tried to leave but was not able to," according to the  BSO.

Scavone and the 15-year-old boy have been charged with "lewd and lascivious battery."  Scavone is in jail in Fort Lauderdale.  His Broward County Sheriff's mugshot is to the left. 

A judge in Broward County ordered Scavone to relinquish his Brazilian passport.  According to CBS Channel 4, the judge stated that if the immigration hold is lifted, and Scavone is released on bond, he must be fitted with a GPS monitor and is barred from applying for a replacement passport.  The judge cited the case of a Boynton Beach police officer who fled to Brazil last July using a replacement passport after he was indicted on a drug charge.  The U.S. used to have an extradition treaty with Brazil for decades, however Brazil now prohibits its citizens from being extradited to other other countries to face criminal charges.

The second incident occurred in the early morning hours of January 1, 2012.  It also involved a Brazilian passenger, believed to be in his 40's, who sexually harassed and then sexually assaulted and battered an U.S. college student.  The young woman was treated in the ship infirmary and underwent a rape examination.  Unlike the incident involving the 15 year old victim where the assailants were arrested, the Brazilian man was released by the FBI and the Broward Sheriff's Office.  He returned to Brazil and cannot be extradited.

This incident has not been reported in the media.  Royal Caribbean has not issued a statement regarding the second allegation of sexual assault.

 

 

Issues to consider:

These incidents raise questions regarding the adequacy of the security aboard the world's largest cruise ship.  The Allure and its sister cruise ship, the Oasis of the Seas, can carry 6,500 passengers.  Both ships are essentially small cities with no police force.  We have been critical of Royal Caribbean's refusal to employ a sufficient number of security guards on its cruise ships and its refusal to monitor closed circuit television cameras to respond to potential criminal activities.    

A year ago, the Royal Caribbean CEO Richard Fain and President Adam Goldstein were aboard the Allure's sister ship with microphone in hand and supposedly open for all questions.  But they refused to provide any information about the safety and security of the passengers.  Certainly U.S. passengers who pay thousands of dollars each to sail on this mega-target of a ship deserve straight forward answers whether their families will be safe from crime.  Here are the questions which I posted on my blog which remain unanswered:

"Q:  The LA Times reported that for a period of 32 months, there were over 250 incidents of sexual assault, battery, and sexual harassment against guests and crew members on Royal Caribbean cruise ships. In light of these problems, how many security guards are employed on the Genesis class of cruise ships? 

Q:   How many security guards are assigned to the seven "neighborhoods" on the cruise ships?  Allure of the Seas - Security - Sexual AssaultsAre there security "sub-stations" in each of the neighborhoods?

Q:  How many security guards patrol the neighborhoods from 10:00 p.m. to 4 a.m., a time period we have found when female passengers are at a higher risk of being assaulted?  (Both of the alleged rapes this week occurred in the early morning hours when Royal Caribbean has virtually no guard patrolling). 

Over a year ago, I also asked the  question: 

Has Royal Caribbean invested adequately into safety and security technologies and personnel to protect you and your family?  The cruise line executives will never tell, but we shall soon find out."

January 10, 2012 Update:  Alleged Cruise Ship Rapists From Brazil Seek Low Bond

 

Photo credit:

Top: Broward Sheriff's Office via Mugshots Online

Bottom:  Royal Caribbean Cruises via Cruise Critic

Top 12 Blogs & Websites for Cruise News in 2012

Today is January 1st.  The first day of 2012!  This year over 14,000,000 people will sail on cruise ships.  Cruising continues to be one of the fasting growing travel industries, with a wide variety of cruise ships and destinations.  It is not a perfect industry and I consider myself one of its harshest critics.  But If you are considering taking a cruise this year, be safe and have a good time.  There are lots of good sources of information online.  I picked my favorite 12 blogs for 2012, from number 12 to number 1 (twitter name follows website/blog):   

12.  Mikey's Cruise Blog  by @mikeycruiseblog. This is a blog which I started following this Mikey's Cruise Blogyear.  The founder is Mikey Faust who, although just 15 years old, is the head blogger of this increasingly popular blog.  Mikey's Cruise Blog contains interesting articles written by Mikey and two other bloggers.  He just awarded the 2011 "Cruisey Awards" for best cruise line, best cruise director, best new ship, and so forth.  Somehow I won best cruise blog.  That automatically makes his cruise blog a top dozen blog in my book.  Keep an eye on Mikey's Cruise Blog this year.      

11.  CruiseMates - the "Complete Online Guide Cruise Guide and Community."  An online cruise community and message board somewhat like Cruise Critic (see below) but on a smaller scale.  I have bumped heads over the years with its chief author, Paul Motter, regarding the issue of cruise ship crimes and unexplained disappearances of cruise passengers.  But CruiseMates nonetheless contains tons of information and has knowledgeable and pleasant bloggers.  If you want cruise friendly editorials, this is the one channel for you.  It needs to become active on Twitter to become a top 10 player in the cruise world of social media. 

10.  The Ocean Escape, by @CruiseMan3000 This high energy cruise blog is authored by Shon The Ocean Escape "Cruise Man 3000" Ford, who is an unabashed cruise fan and NCL fan in particular.  His blog contains a "cruisetacular" (trademark pending) collection of Shon's personal cruising experiences, cruise ship reviews, and cruise line ratings.  Feeling blue?  Read Shon's exuberant & joyful articles.  If his blog were a church, I would join just for the fellowship.

9.  (Tie) Cruise Line Fans by @CruiseLineFans, a friendly cruise community with cruise reviews and a cruise forum / message board, and Cruise-Addicts by @CruiseAddicts, another popular cruise community.  Its website has a good cruise news section, a forum, cruise tracking application and gallery.  I don't know the principals behind either site but enjoy the interesting articles.   

8.  Cruise Maven by @CruiseMaven.  This is another cruise blog that I just started reading this year.  Authored by Sherry Laskin, a  freelance travel writer, blogger and photographer, Cruise Cruise MavenMaven's blog is bright and airy and contains well written articles and sharp photos.  She occasionally blogs on her first hand observations about potentially embarrassments to the cruise lines, such as when a cruise ship recently flunked a CDC inspection.  A real pro, Sherry's articles have appeared in many travel industry publications such as Travel Trade, Travel Weekly, Travel and Leisure News, and Senior Scene Magazine, as well as online media such as Travel Market Report, and CruiseReviews.com.   

7.  Chris Cruises by @OrlandoChris.  Chris Owen is the editor of his blog which has a reputation Chris Cruises - Chris Owenfor straight forward and insightful information about cruising.  I like Chris' blog because it strikes the right balance between cheerleading for the cruise industry and frank discussions about parts of the cruise industry which need improving.  For example, he has written articles about the need for parents to supervise kids on cruises which are right on the mark.  Chris is from Orlando and writes for Examiner and Gadling in addition to his website, LifeIsCruising.   

6.  Cruise Critic by @CruiseCritic This cruise community is a real juggernaut.  It has by far the most members and the most hard core cruise fans.  Its members will often report on an outbreak of a virus or an overboard passenger - often before the cruise ends and before the mainstream media publishes anything.  On the down-side, its community seems like the least diversified place on the planet.  Its message boards often turn vicious with flame wars, and a dissenting opinion is often ridiculed.  Threads critical of the cruise lines are sometimes pulled.  The usual comment from a CruiseCritic fan left on my blog is something like "feed the lawyers to the sharks!" or something equally enlightened.  Cruise Critic has not overcome the stigma of  being exposed for being a paid cruise line cheerleader and shilling for Royal Caribbean on its reviews and message boards.  Whenever the cruise industry needs some good Captain GreyBread - John Honeywellnews, Cruise Critic will interview a couple of PR people at CLIA and deliver a puff piece for their cruise line friends.

5.  Captain Greybeard by @CaptGreyBeard.  Perhaps its the British accent or the fact that my parents lived in London, but John Honeywell is one of my favorite cruise bloggers.  He writes for the U.K.'s Mirror about cruises.  Insightful.  Witty.  Good stuff.  He is also the only person I know who can type while holding a martini.   

4.  Cruise Radio by @CruiseRadio.  Doug Parker and his sidekick Matt Baisford are the geniuses Cruise Radio - Doug Parker behind this ridiculously popular blog and radio show which contains a continuous stream of interviews with travel agents, cruise executives, crew employees and tourism representatives.  Doug is the founder and friendly face of Cruise Radio.  He exploded onto the scene in 2009 and has risen to the top of the world of cruise social media.  He seems to be the one person in the world of cruising who is perpetually on a cruise ship having a good time.  Why do I think he has a beer koozie in one hand and a microphone in the other when he conducts his witty interviews?  A great, fun show with some good info to boot.   

3.  Cruise Junkie by Professor Ross Klein (no twitter).  While the U.S. media refused to take a Ross Klein Cruise Junkiecritical look at the shortcomings of the North American cruise lines over the past five years, Canadian sociology professor Ross Klein has been a diligent watchdog of the cruise industry.  He has testified before the U.S. Senate and House of Representatives about the problem of crime and sexual assaults on cruise ships.  In an industry known for secrecy where what happens at a sea stays at sea, Professor Klein is the only credible independent source accurately tracking issues such as cruise overboards and noro-virus outbreaks.      

2.  Expert Cruiser by @ExpertCruiser.  Anita Dunham-Potter is a rare find - a travel enthusiast who Anita Dunham-Potteris as principled as she is intelligent.  She is experienced about the cruise industry and her articles reflect that.  She recently  joined the USA Today cruise team along with Gene Sloan.  It really not fair to the other cruise bloggers.  Its like teaming up Dwayne Wade and LeBron James.   

1.  CruiseLog by CruiseLog.  Gene Sloan is the perfect host for the perfect blog about cruising.  The blog is light on editorial opinion and encourages discussion and debate on all sides of the issue.  The marketing people at USA Today were ahead of the curve when they launched their "capture the national conversation" mission many years ago, and it worked particularly well with its travel section around cruises with Gene Sloan as Gene Sloan - USA Today CruiseBlog the host.  You can read about the success of the CruiseLog community in the best selling book  "The Hyper-Social Organization."  Gene will pen a short article about some newsworthy cruise topic.  He has nothing to sell and no ax to grind.  The USA Today readers will leave their comments pro and con, including some really thoughtful ideas.  A lively debate mostly by intelligent travelers.  A far cry from the lynch mob mentality at Cruise Critic.   

OK.  That's the top 12 (actually 13) to watch for 2012.  I feel guilty leaving out @Cruise Buzz, @Cruise Guy and @StarshineCruise so be sure to click on these friends and follow them on twitter.

Did I leave your favorite out?  Leave a comment below . . .